# Best Shelf Alternatives 2026 | Capterra

> Looking for alternatives to Shelf? Find out how Shelf stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/146524/Shelf/alternatives

---

# Alternatives to Shelf

[4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/146524/Shelf/)

Tabset anchor

## Top Shelf Alternatives

Shelf

* * *

Starting from:

$10/Per Month

Pricing Model:

Per Feature

* * *

Overall Rating:

[4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/)

Ease of Use

4.8

Customer Service

5.0

Features

4.6

Value for Money

4.8

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$69/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of Use

4.0

Customer Service

4.0

Features

4.3

Value for Money

4.2

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (724)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Ease of Use

4.6

Customer Service

4.6

Features

4.3

Value for Money

4.4

Tabset anchor

All Shelf Alternatives

At a Glance

Top Alternatives for Shelf

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5)
-   [monday.com](#product_c7f00a1b-c5c0-4be8-8c9b-a6d200b37696)

Tabset anchor

by Salesforce

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Compare

Tabset anchor

by monday.com

[4.6 (6038)](https://www.capterra.com/p/147657/monday-com/reviews/)

monday.com centralizes work, and automates tasks, allowing teams to manage the entire project lifecycle in one place. [Learn more about monday.com](https://www.capterra.com/p/147657/monday-com/)

Compare

Tabset anchor

by QualityUnit

[4.7 (1785)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Compare

Tabset anchor

by Freshworks

[4.5 (3438)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Compare

Tabset anchor

by Connecteam

[4.6 (5221)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Reinvent communication and engagement in your organization with Connecteam's complete set of communication tools [Learn more about Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Compare

Tabset anchor

by Kovai.co

[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos. [Learn more about Document360](https://www.capterra.com/p/177031/Document360/)

Compare

Tabset anchor

by livepro Knowledge Management

[4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/)

livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents. [Learn more about livepro](https://www.capterra.com/p/165150/livepro/)

Compare

Tabset anchor

by Bloomfire

[4.4 (254)](https://www.capterra.com/p/131501/Bloomfire/reviews/)

Efficiently manage documents with Bloomfire's secure, robust Knowledge Management System. [Learn more about Bloomfire](https://www.capterra.com/p/131501/Bloomfire/)

Compare

Tabset anchor

## [Confluence](https://www.capterra.com/p/136446/Confluence/)

by Atlassian

[4.5 (3682)](https://www.capterra.com/p/136446/Confluence/reviews/)

Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed. [Learn more about Confluence](https://www.capterra.com/p/136446/Confluence/)

Compare

Tabset anchor

## [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

by Microsoft

[4.4 (5434)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard [Learn more about Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Compare

Tabset anchor

## [Notion](https://www.capterra.com/p/186596/Notion/)

by Notion Labs

[4.7 (2742)](https://www.capterra.com/p/186596/Notion/reviews/)

Notion is the only task management software that connects your notes, tasks, and wiki in one tool. [Learn more about Notion](https://www.capterra.com/p/186596/Notion/)

Compare

Tabset anchor

## [Guru](https://www.capterra.com/p/224830/Guru/)

by Guru

[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/)

The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. [Learn more about Guru](https://www.capterra.com/p/224830/Guru/)

Compare

Software Found In

-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)
-   [Document Management Software](https://www.capterra.com/document-management-software/)
-   [Content Management Software](https://www.capterra.com/content-management-software/)
-   [Call Center Software](https://www.capterra.com/call-center-software/)
-   [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/)
-   [Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/)