# OpenVPMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OpenVPMS Software - reviews, pricing plans, popular comparisons to other Veterinary products and more.

Source: https://www.capterra.com/p/146559/OpenVPMS/pricing

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# 

 OpenVPMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OpenVPMS

## What is OpenVPMS?

An Open Source Veterinary Practice Management System that provides a cloud based, fully customisable and integrated software system with full technical and customer support. Feature rich, cost efficient and secure, OpenVPMS provides Cloud based subscriptions to Vet Practices large and small in Australia and worldwide. OpenVPMS provides comprehensive, efficient IT installations to enhance front end interaction with clients, streamline business systems and provide tools for business planning.

## What is OpenVPMS used for?

[Veterinary](https://www.capterra.com/veterinary-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$450

Other, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OpenVPMS

4.7 (9)

VS.

[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

A$450

Other, Per Year

Starting Price

$116

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (9)

Ease Of Use

4.6 (278)

Value For Money

4.9 (9)

Value For Money

4.6 (264)

Customer Service

4.0 (9)

Customer Service

4.7 (276)

## OpenVPMS alternatives

Highest Rated

[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

[4.7 (78)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/146559/OpenVPMS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Scheduling

Schedule appointments via a calendar

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Client Management

Manage contact details and communication with clients

OpenVPMS 28 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Digitally sign online documents

Reminders sent via email

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

Enables pharmacists to process single or multiple prescriptions simultaneously

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Features

4.3 (9)

4.3

Based on 9 reviews

## Pricing

Value for money

4.9 (9)

Free Trial

Basic

A$450.00

Other,Per Year

Value for money

4.9 (9)

4.9

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.0 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (9)

4.0

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 9 reviews

Filter by rating

5(6)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MR

Matthew R.

Director

Veterinary

### "Long time OPENVPMS user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2018

Although, we did provide some seed funding initially for the development of this PMS, I resisted for ages actually changing over to OPENVPMS because I was concerned about the changeover; new program, different system, how would the staff manage? etc etc. Also, Vertical Connect had managed to make our old program run so much better and more stable. I did not see the point is changing too soon. However, once we made the change, I loved it! Wondered why I had resisted for so long.

Pros

Having been exposed to most of the programs out there, having been an accredited hospitals inspector for many years, I can honestly say that from a clinicians point of view OPENVPMS is the best. I like the presentation of the clinical record; the ease with which one can attach Lab results, photos, photomicrographs, etc in a chronological order. It is easy to follow the progression of a case. With the alerts and notes it is easy to see what previous major issues the patient has had. I like the open sourced nature of the program. There are no exorbitant program fees. Vertical Connect were fantastic at setting us up initially and the program is very stable. There are no license fees like other programs available out there. New staff have had no problems adapting to this PMS - within a few days

Cons

I am a veterinarian and do not even try to understand the IT in the background that makes this program work so well. It is not a program one can download and start using with out having a reasonable amount of knowledge about the various opensource programs that makes this work. There are some aspects that are annoying - like most programs. in particular sometimes the number of mouse clicks required, or not being able to load several images at once. One needs to repeat the process for each image.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PL

Peter L.

Vet

### "Very easy to use. Was simple to implement as our practice w as a start up. Very satisfactory."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

July 26, 2018

Pros

The price. Other options on the market are significantly more expensive. The market competitors boast a massive range of bells and whistles but how many of these are actually used in the real world? We have been able to adapt Open VPMS to our practice and have added reports and functionalities with no problem.

Cons

It is perhaps less "intuitive" to use than other systems. However once learnt, it is no more difficult to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TV

Tony V.

Practice Manager

Veterinary

### "A cost effective Practice Management system "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

July 25, 2018

It is well priced compared to alternate options.

Pros

Open VPMS is generally Cost effective and user friendly. It is also always continuing to add new features.

Cons

Each upgrade tends to create more keystrokes and more time to perform basic tasks. It can become costly if you require additional help or support to set things up. Lack of written training materials/"How to" manuals/lists of features and functions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Amanda H.

Director

### "We have been using OpenVPMS for about 10 years now and it does everything we want it to do"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2018

Pros

When we originally changed over, we had a crippling licencing bill from our previous software provider. We had previously not been using all the functions of our old software and found the customisable nature of OpenVPMS great in terms of doing what we wanted.

Cons

Customisable nature means that you do need to have time to think about what you want it to do but Vertical Connect have been great over the years in guiding us and also now they are very proactive with optimising our system whilst we have spent the last few years neglecting it (as it was doing what we needed and we weren't over complicating things, rather concentrating on other projects)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Paul S.

VP, Barclays Payments Solutions

Financial Services

### "Fantastic opensource product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 28, 2018

Opensource. Access to database, code. Runs on my Linux infrastructure (runs on Windows too). Great community to help solve problems. Highly customizable.

Pros

Value. We've used this for years and the product continues to improve. We've contributed to the project and so have many other veterinary clinics. This contribution leads to a sharing economy which we highly appreciate.

Cons

There are certain pieces of functionality that just aren't there. Join the community and help contribute to whatever thing is most critical for your your clinic (although it's probably already there).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Samuel L.

IT/Bookkeeper

Veterinary

### "Adopted and started using for small Canadian start-up veterinary practice in 2014."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2018

Virtually error-free practice management software. Couldn't run without it or something exactly like it. Perfect combination of standard features but with full-customization abilities for a dedicated user/administrator. Open-source nature has allowed for adaptation to the Canadian tax system and small tweaks that we prefer in our practice. Once running, the software has been maintenance free except for standard upgrades or customizations as desired. Have never had any software-caused downtime in 3+ years of running. Superb.

Pros

The ability to run in our fully Linux-powered practice and to customize to our needs were absolutely essential elements in our selection of practice management software. The owner/vets had nearly 40 years experience with standard commercially-available products and had been singularly unimpressed. As IT/Bookkeeper, I was tasked with finding something else. OpenVPMS has proven to be an excellent choice in that it has allowed us to develop a system that is not only easy for new staff to learn but has allowed development of a system that serves us perfectly. The vets are pleased, the staff are pleased and so I am too! Standard reporting and documents are comprehensive in their scope. Online help for any screen is available through Alt-F1. From an IT perspective, the open-source nature of the code and the use of free software such as MySQL for database handling, OpenOffice and JasperSoft Studio for document and report customization, makes for a very flexible package. As a server-based webapp, OpenVPMS was relatively easy to deploy on the practice's server (see CONS) and requires no special software on the workstations other than a standard web browser. Support for both use and implementation has been nothing short of absolutely outstanding. The community and core personnel have been incredibly helpful in answering any questions and providing guidance where necessary. This is truly an excellent project, well worth consideration. Highly recommended.

Cons

Getting OpenVPMS up and running is not a not a simple matter of installing a single package and firing it up. It requires at least a good working knowledge of server set up, deployment, basic networking, etc. Tricky in places, but not outside the realm for a committed enthusiast. While we don't find that new staff have any difficulty learning the application itself, any more than basic customization is beyond the capabilities of most users. That said, there has been considerable progress in the latest versions for simple customization of the wide variety of standard reports and documents provided. This can now all be done within OpenVPMS itself at the initial practice configuration stage (adding practice logos, contact info, etc.) without the need to fire up any outside software. This has greatly simplified the setup process for new adopters. But for anything beyond that, the learning curve is very steep. OpenVPMS uses an entity-relationship style MySQL database. While the power and flexibility of such a database really requires this to be a PRO and not a CON, I find the syntax for addressing the data base directly to be mind-numbingly cryptic. Prior experience with a relational database and/or a shelf full of MySQL textbooks is of limited help. Any attempts on my part to customize the standard reports' SQL queries have generally left me admitting defeat and asking for help from the community. Such help has always been provided, however. Thanks!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ben C.

Veterinarian

### "We moved 2 clinics to OpenVPMS approximately 3-5 years ago. It has improved our efficiency."

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

November 29, 2017

Increased Efficiency Customisability Better Reporting Speedier data entry

Pros

The software is actively developed with major new features every few months. Yet the cost is low. Good hardware is a pre-requisite. That being said once installed it runs seamlessly - we don't have outages or downtime.

Cons

The upgrade process is not automated. The user interface is probably a little dated...but it is highly customizable. There are slated changes to fix both of these factors in the developer's milestone plans.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Matt C.

Director

Veterinary

### "Exceeds expectations of a community created software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2017

A very mature product at excellent price

Pros

Must declare that as an original supporter and community user, we have a vested interest in OpenVPMS. However, what we like is that as OpenVPMS matures, we have the option to control it's direction.

Cons

We would love to see a thriving community of IT professionals with support solutions in Australia. Whilst our clinic has EXCELLENT OpenVPMS support, the same can not be said for all users. The user forums are essential in the absence of a population of expert IT professionals.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Trilby W.

Manager

### "Excellent Functionality"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 1, 2017

Pros

It's very customisable - we've had a lot of reports made to our specific requirements and features that we've requested have been developed and built into new releases of the software.

Cons

It requires quite a lot of IT knowledge to do upgrades and develop new reports. The user interface isn't very attractive or intuitive and has a steep learning curve for new staff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146559/OpenVPMS/reviews/)

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