Who Uses This Software?

Any company that has security guards


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Kugadi
  • www.kugadi.com/
  • Founded 2015
  • United States

About Officer Assist

Kugadi provides an integrated dispatch and guard tour system. This complete solution allows guards to collect incident details and photos using an Android device while being tracked using both GPS and RFID. The data is available to dispatch and customers in real time using an online portal and through automated periodic activity reports.


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Officer Assist Features

  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

Officer Assist Reviews Recently Reviewed!


Very easy to use, install, and see immediate returns.

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Not just the client, but the end user sees great value in Kugadi. You can tell they know security and also excel at understanding everyone who's part of Kugadi.

Kugadi is very intuitive, my team almost immediately knew what to do and how. But just in case, Kugadi provides exceptional support before, during, and after implementation.

One big plus is the price point. When comparing with others and weighing all the features plus how Kugadi was willing to work with us, it was a no brainer.

Another built-in feature we love is that all the data safely and securely stored in the cloud. No need to have local storage.

Cons: They're still building the product and have a clear roadmap ahead. Not really a con, but looking forward to the next evolution of the software, service, and product.

Overall: Better and more efficient rounds.

Transparency.

Capterra loader

Intuitive platform to manage security guards for large and small companies

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Being able to track the security guards location and their daily tours helps to understand weakness in their routines resulting in a safer environment. The ability to manage guards that includes a daily report allows business make informed decision and hold staff accountable.

Cons: Would be great if there was a time and attendance built into the platform but heard it does work with some platforms but not a huge issue as we need something for all our staff and not just security guards.

Fantastic! Most responsive, innovative and comprehensive product on the market.

Jan 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Kugadi distinguishes itself from the competition in that the developers know security, can anticipate issues, and can turn on a dime to customize. The relational databases connecting its dispatch platform and field applications make the system a one entry success. Customers enjoy complete transparency - this is the way to an effective client | contractor partnership. With state of the art, robust and secure cloud based storage - there is no sifting through archives...everything is at your fingertips. Best in class!