# MigrateMyCRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MigrateMyCRM the right Database solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146563/Data2CRM-Migration/reviews

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MigrateMyCRM

4.7 (39)

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Last updated March 13th, 2026

# Reviews of MigrateMyCRM

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

Madis P

COOHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“IMCRM made it essentially few clicks migration, which was a blessing and worth the money in the end.“

January 17, 2025

MM

Matthew M

Sales Operations Manager Information Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Their matching system/interface for matching the CRM fields is easy to use and straight forward even for someone who does not necessarily have a background in the technical aspects of CRM migrations. If there are any issues during the migration, their support team is also extremely responsive and friendly.“

January 19, 2021

TL

Travis L

CTOElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: Less than 6 months.

“They helped us complete a very complex migration from Act!“

May 20, 2020

## Showing most helpful reviews

Showing 1-25 of 39 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Madis P.  
COO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Simple and easy to use"

January 17, 2025

5.0

I was looking for a way to switch my current CRM Pipedrive to Dynamics as we had a good offer and it gives better functionality in MS ecosystem. However importing previous info to Dynamics is rather nightmare as it is a bulky SW. IMCRM made it essentially few clicks migration, which was a blessing and worth the money in the end.

Pros

Simplicity and stratigh forward process.

Cons

Pricing was a bit expensive, however in a long run, we will save few hundreds.

Review Source

Response from SyncMatters

January 20, 2025

Thank you for the review! We're thrilled to hear that MigrateMyCRM made your migration from Pipedrive to Dynamics smooth and stress-free. We understand that pricing can feel like a hurdle upfront, but we're so glad you see the long-term value it provides. Your feedback fuels us to keep simplifying complex migrations! If you need any further assistance, we're here for you.

BL

Bob L.  
SVP Sales  
Computer Software  
Used the software for: Less than 6 months

### "Data2CRM: PipeDrive to Salesforce conversion made easy"

January 10, 2020

5.0

Pros

I've implemented or re-implemented Salesforce.com 6 times to support my sales teams as a sales leader, not a systems integration pro. My current company had been using PipeDrive for a few years, which has its own advantages but was not keeping up with our needs as the company grew selling B2B SaaS solutions with an Account Based Marketing approach. I tried using Import Wizard and DataLoader.io, but the biggest challenge was getting the historical info out of PipeDrive. After spending too much time in Excel VLOOKUP hell, our CTO recommended we look at Data2CRM. After the free sample conversion I was convinced it was able to do the full historical conversion faster and better than the old school method I had tried and used before. It's the right tool for the job!

Cons

We had some conversion stoppages, including hitting Salesforce API limits. This is undocumented on both sides, and we needed to expand our agreement with Salesforce to accommodate 10k/day APIs. I'd suggest including expanded conversion API use into SF negotiations. We had a couple of other stoppages, but the support team was able to work through them. The other thing we realized is that PipeDrive, or at least the mapping, doesn't seem to export projected close dates, so the pipeline defaulted to the end of the previous month (December 31 in our case). Also, open tasks defaulted to "completed" status, and notes were assigned to me as the Admin rather than the Account, Opportunity or Contact owner. I'm still trying to rectify that in SF.

Review Source

Response from SyncMatters

December 30, 2021

Thanks for the thoughtful feedback! We appreciate the detailed overview. This helps us ensure we meet our customers' expectations for every project. Again, thanks for taking the time to review.

Alec D.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Poor communications coupled with incomplete migration"

April 3, 2018

3.0

Pros

As the old adage goes, don't pick on price. They are cheap. They beat other on price and seemed fine to start with.

Cons

Lots and lots of back and forth, took ages to complete and then after completion tell me that files on CRM records arent migrated, basically making the migration null and void. Having got to this point they make no effort to fix and tell me its our fault

Review Source

Response from SyncMatters

April 5, 2018

Hi, Alec! Our service is doing everything to ease the data migration process for our customers. Due to the specifics of some CRM platforms, some items cannot be migrated and look same as it was in your previous system. If it wasn't communicated enough clear to you, we say sorry. Also, some items you wanted to migrate weren't estimated before the process, so we couldn't migrate them as well (due to the fact, that our techs didn't know you want to migrate them). Considering all these issues, we can say that the problem was in the misunderstanding between us, but the migration itself was conducted well. In fact, plus to the reasonable price of our service, we conducted the re-migration and clearing options for you for free. We are truly sorry for the communication discrepancies! With respect, Data2CRM team.

Drew M.  
Director of Growth  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great product, even better customer service"

November 5, 2020

5.0

We migrated legacy data, contacts, notes & email strings from Highrise to Hubspot.

Pros

Easy to test/sample & use, customer support was amazing. I asked a ton of questions and received an enormous amount of support, before I even paid a penny. That level of support, answers to questions and more, gave me a lot of confidence in using Trujay to migrate from Highrise to Hubspot. Data migration is stressful, lots of fields and custom variables to map out, but Trujay made it all so easy that my stress was not warranted.

Cons

No fault of Trujay software, but there are some quirks when adding contacts to Hubspot via API that I had to discover, reconfigure data and redo the merge. e.g. Source company data must have URL in strict format (no trailing slash)

Reason for choosing MigrateMyCRM

Highrise & Hubspot certified partner followed by amazing customer service & support from Tania.

Review Source

Response from SyncMatters

December 30, 2021

Thanks so much, Drew! We loved working with you -- our customer success team is second-to-none. Thanks again for the great feedback.

VR

Verified Reviewer  
CEO  
Consumer Electronics  
Used the software for: Less than 6 months

### "Overall my experience was very good. I got what I needed and expected"

July 23, 2018

5.0

Pros

Fair value. Addressed problems and issues. Never felt like they were going to leave me hanging or the job 1/2 done. Initially, there were some issues with the import including HTML coding in the notes. I was glad - and surprised to see they could fix this after the fact. NICE JOB!

Cons

No real cons. It took a while to get things going and clearly understand the process, however, once we were moving forward they were responsive.

Review Source

Response from SyncMatters

August 2, 2018

Hi. It is a pleasure to receive such a great feedback. We do our best the clients to stay satisfied with the migration results. Thank you!

Marcel O.  
Group Head, Information Technology  
  
Used the software for: Less than 6 months

### "Certainly the best solution have used in decades. 100% automated data migration."

February 24, 2018

5.0

Pros

Ease of data migration and standby technical support. Option to see the data field mapping and your input decision before the automated migration begins.

Review Source

Response from SyncMatters

March 6, 2018

Thanks for the kind words! It was a pleasure to work with you. Data2CRM team.

Alexandre G.  
CEO  
Hospitality  
Used the software for: Less than 6 months

### "Great tool and great service"

August 30, 2019

5.0

Pros

A migration between CRM is a very painful process, you want to make sure that your sales teams is not going to lose critical information in the process badly affecting their results. With Trujay I planned my migration myself and they were ready to help me when I couldn't figure some parts out myself. The represenative was very helpful and friendly. Overall a great experience for a migration which use to keep me up at night !

Cons

Honestly nothing, it does one job and it does it well !

Review Source

Response from SyncMatters

September 30, 2019

Thanks a lot!

Jorgen S.  
Marketing Manager  
Construction  
Used the software for: Less than 6 months

### "I was pleasantly surprised throughout the process."

February 23, 2018

5.0

We saved a lot of time and money.

Pros

It does exactly what it says it will do! The team made it extremely easy for us! If we were to have done this ourselves it would have been a headache and cost a lot more money.

Cons

The only improvement I could see is having a preview of the data in the mapping tool. That way you wouldn't have to reference back to different fields in the CRM.

Review Source

Response from SyncMatters

March 6, 2018

We are glad to hear such nice words about our service! We'll do our best to improve our tool due to your advises. Best regards, Data2CRM team.

Mike M.  
CRM Administrator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Very responsive customer service. Worked through any issues I had and made sure I was 100% satisfied"

June 12, 2018

5.0

Pros

Support staff was very accommodating, and even allowed me to correct and error via API after the migration was completed.

Cons

The mapping template was very confusing to me. However I will say Data2CRM turned this into a positive, by being very helpful, and in the end allowed me to create my own mapping in excel, and doing the mapping for me. Then all I had to do was confirm the final version.

Review Source

Response from SyncMatters

June 19, 2018

Thank you for such a great testimonial. We do our best for our customers to stay satisfied.

Philippe A.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Exhaustive migration of a complex CRM database"

May 3, 2018

4.0

Exhaustive migration of our CRM database

Pros

The ability to migrate complex custom fields into Pipedrive's approach, so preserving our information since a long period.

Cons

Nothing in particular. As it is a custom migration, perhaps the delay to understand the meaning of each field.

Review Source

Response from SyncMatters

May 8, 2018

Thanks for your words!

KA

Ken A.  
Director, Solutions Engineering  
  
Used the software for:

### "Sugar to VTiger migration project"

March 11, 2016

5.0

To start with, working with Alex on the initial quote for the project went great. Lucy and migration team were easy to work with and made sure our data import went smoothly.

Review Source

Response from SyncMatters

March 14, 2016

Ken, Thank you so much for your feedback! We are glad of our collaboration with all heart:) Data2CRM Team

OI

Onur I.  
MD  
Marketing and Advertising  
Used the software for: 6-12 months

### "Why wat? Dont code it yourself, Pay the cost and use Data2CRM they are the best!"

January 20, 2020

5.0

Pros

Easy to use, great support. Does what it says it will

Cons

If you are not technically savvy support will be required

Review Source

Response from SyncMatters

December 30, 2021

We appreciate the great feedback!

PG

Paul G.  
Partner  
  
Used the software for: Less than 6 months

### "Made easier a difficult migration"

January 25, 2017

5.0

Moved from one instance of a CRM to another on the same CRM. Helped me work through the problems. It was not easy but eventually I was up and running within a week.

Pros

Easy to work with

Cons

None really

Review Source

Response from SyncMatters

March 6, 2018

Thanks for your review! Data2CRM team.

ME

Matt E.  
Sales / Operations  
Renewables & Environment  
Used the software for: Less than 6 months

### "Unbeatable service with data accuracy to match!"

February 27, 2019

5.0

The consultant was great, she was very responsive and worked hard to help answer my questions. She walked me through the migration process and made it stress free and simple. Good service is hard to come by in business, especially when you are trialling or sampling software. She was not interested in trying to make me purchase, she helped me navigate the software so I could see the power of how it worked - that made my buy!! highly recommend

Pros

This software is a pleasure to work with, very simple, elegant & user friendly. The accuracy in the data migration is spot on.

Cons

It's hard to find anything I'm not happy with

Review Source

Response from SyncMatters

March 7, 2019

Our team is glad to deliver our customers the best migration experience and make them happy. Many thanks for such a pleasant feedback.

TL

Travis L.  
CTO  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Complicated Migration from old CRM to Zoho"

May 20, 2020

5.0

I am very pleased with our experience with Trujay. They helped us complete a very complex migration from Act! crm to Zoho crm. We needed to break out highly customized contact records into numerous different modules within Zoho then dedup redundant records. This would have been INCREDIBLY difficult on our own. They were able to perform this migration for us and were even able to recover all of our history records - something that no other provider was able to do. This was a project that no other companies wanted to take on and Trujay dove in and tackled it. They also stood by their work and made sure that everything was in good shape.

Pros

Software is very powerful Allows for complex migration options In certain situations, it is the only option for migrating certain data types

Cons

None, the turnaround was pretty long, but it was a very complex migration and it was initiated right around when COVID-19 started to spread like wildfire.

Reason for choosing MigrateMyCRM

No other migration companies wanted to/were able to perform the complete migration for us.

Review Source

Response from SyncMatters

December 30, 2021

Thanks for the feedback -- we admit we are always up for a challenge. Glad we had the opportunity to tackle yours.

mM

morgan M.  
marketing  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "great work"

March 4, 2020

5.0

Pros

worked fast, migration was smooth. good customer service. Overall- very pleased

Cons

everything was fine. Great work. Thank you

Review Source

Response from SyncMatters

December 30, 2021

This is the kind of feedback we get excited about. Happy customers make happy employees!

PG

Paul G.  
Partner  
  
Used the software for:

### "Incredible Customer service, probably Insightly's fault but too many holes in data transfer"

April 2, 2016

3.0

Pro: - My Customer service rep was outstanding. Always helping me to understand what was going on. She deserves much praise and recognition at Data2CRM. - The team seemed thorough in what they were capable of migrating. - What was migrated seemed to move well. Operative word 'was'. Cons: What they were capable of migrating which was disappointingly less than I had hoped. I should have been better in asking the correct questions but here is some of what did not transfer - contact titles, contact tags, contact social data fields Organization tags, Organization social data. Insightly will say some of that would transfer using a CSV file but Data2CRM says it was not transferable via API. Overall: I would recommend Data2CRM and I would also recommend Insightly work closer with Data2CRM to make data transfer complete.

Review Source

Response from SyncMatters

April 6, 2016

Paul, thank you so much for choosing Data2CRM and your feedback! We appreciate it and will try do our best to improve our service. With the most respect, Data2CRM Team

LM

Loïc M.  
Consultant CRM  
Information Technology and Services  
Used the software for: 6-12 months

### "Powerful solution and outstanding support"

July 7, 2021

5.0

Smooth and easy

Pros

Ease of use, comprehensiveness of elements migrated, price, support. Exceptionnal support from \[SENSITIVE CONTENT\] and the team. Very few times had I experienced such a detailed level of support. I knew trujay was the solution for migrating from SF > HS but their level of support is just outstanding.

Cons

None, everything was smooth and all required elements were perfectly migrated, including "Similar Companies" in migration Salesforce > Hubspot.

Review Source

Response from SyncMatters

December 30, 2021

We appreciate the review! We strive to provide our customers with a seamless and straightforward migration and appreciate the feedback!

JC

John C.  
Business Development & Marketing  
  
Used the software for:

### "Migration Made Easy!!!"

April 27, 2016

5.0

Alex and Lucy made the process easy to understand and painless. We are not a large company but our Highrise account was not set up properly and the migration process was a bit involved. In fact, I didn't even realize how involved it was until Lucy took the time to go over each and every aspect of the migration and together we identified a few issues that required some special attention. Lucy was great and made suggestions that made the entire process go smoothly. Communication was great and very responsive. I would highly recommend Data2Migration to anyone looking to migrate from Highrise to Salesforce!

Review Source

Response from SyncMatters

May 6, 2016

John, Thank you so much for your kind words! It's was a real pleasure to cooperate with you! Your Data2CRM Team

MM

Matthew M.  
Sales Operations Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Migrating CRM data from SF to Capsule "

January 19, 2021

5.0

Pros

Their matching system/interface for matching the CRM fields is easy to use and straight forward even for someone who does not necessarily have a background in the technical aspects of CRM migrations. If there are any issues during the migration, their support team is also extremely responsive and friendly.

Cons

I think the software/website could do a little more to explain in simple language how the process works and why errors occur.

Review Source

Response from SyncMatters

December 30, 2021

Thanks, Matthew! We appreciate the feedback. We strive to make our interface and process simple, and your notes help us ensure the experience is seamless.

SS

Saeed S.  
AI Solution Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good quality work and great customer support "

September 24, 2019

4.0

Trujay migrated our data from ZOHO CRM to HubSpot. They were very responsive and did the best they could to meet our desired objective. At some point they did a little extra to deliver the expected work (like working over weekend to meet our deadline). The final delivery was exactly as we expected

Pros

Customer support service. Team dedication to deliver quality work

Cons

There were too many errors but Trujay team fixed them all. It just took a little longer than expected.

Review Source

Response from SyncMatters

December 30, 2021

We appreciate the positive feedback! We are always looking at ways to improve our user experience.

MB

Matt B.  
  
  
Used the software for:

### "Great friendly, helpful and comprehensive service"

April 7, 2016

5.0

The team were very helpful with our migration from Hubspot to Salesforce. There was a lot of data to move and the team were careful to understand what we wanted and support us through the migration. They were quick to respond and get the migration done on time as planned.

Review Source

Response from SyncMatters

April 7, 2016

Matt, Thank you so much for your words. It was a pleasure to work with you:) Data2CRM Team

NH

Nic H.  
Head of Product  
Computer Software  
Used the software for: Less than 6 months

### "Migrations are tough. TruJay helped smooth the process."

November 19, 2020

5.0

Pros

Overall good experience. The team was professional and was very responsive to our requests.

Cons

The timeline extended a bit longer than we initially planned on, but we understand that we had a pretty complicated migration so we appreciate the level of communication between the teams.

Review Source

Response from SyncMatters

December 30, 2021

We strive for a five-star experience and appreciate the thoughtful feedback -- your expertise (and honesty) help us ensure our customers have their own success stories to share. Thanks!

Mark M.  
OWNER  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Amazing!"

July 5, 2019

5.0

Converting data from one CRM to another.

Pros

Migrating data can be tricking Data2CRM is both easy to use, accurate and the support when you need it is fantastic! I can't say enough positive things about the experience. I've used them twice.

Cons

Nothing. I really don't have anything negative to say.

Review Source

RA

Raja A.  
Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Service, Great Support"

August 25, 2016

5.0

Great company, great support. They continued to stay in touch with us throughout the migration process and after. Thank You

Pros

Easy To use Quick Migration

Review Source

Response from SyncMatters

August 25, 2016

Raja, Thank you for your kind words. It was a pleasure to work with you :) Data2CRM Team

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