# Page 3 | Partial.ly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Partial.ly the right Billing and Invoicing solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146576/Partial-ly/reviews --- Partial.ly 4.4 (90) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Partial.ly ## Showing most helpful reviews Showing 51-75 of 90 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EC Evelyn C. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Very hard to retrieve password." May 31, 2017 4.0 Pros Payment installment option is easy to set up, overall does what it promises without any technical difficulties. Cons Requested a few times to retrieve password but still couldn't resolve the issue. Partial.ly doesn't help you retrieve failed payments, it'll be great if they can offer a few solutions. Review Source Response from Partial.ly May 31, 2017 Your password may be changed at anytime by using the "Forgot Password?" option on the merchant login. This can also be found at https://partial.ly/merchant/forgotpassword You may call us, open a chat or email us at anytime, and we'll be happy to assist you in changing your password. VR Verified Reviewer Operations Manager Used the software for: 6-12 months ### "The support team has been fantastic" March 13, 2018 4.0 More sales Pros Easily accept payment plans Customer support resolves all issues and no waiting Incorporated improvement suggestions Cons The partial.ly charges are not easily identified on the new contracts Administrators cannot update customers - waiting on the customer often results in changes not being done Review Source VR Verified Reviewer Senior Consultant Management Consulting Used the software for: 6-12 months ### "Tough to learn all the features." March 13, 2018 4.0 Pros Ability to have different payments integrated in your site. The ability to have a more flexible payment system was key for us. Cons Difficulty learning about how the features will work and which to choose. Didn't know how to customize different features. Review Source VR Verified Reviewer Junior Accountant Used the software for: Less than 6 months ### "This App is excellence it helps the seller to boost the sales." March 14, 2018 5.0 Pros The inconvenience of using it, the platform is easy to use. Even a kid can understand that easily that's why it should be recommended to other seller. Cons it is not applicable to Philippines, that's why its hard to transact. please add more currency in the App easy transaction. Review Source VR Verified Reviewer Interpreter Used the software for: Less than 6 months ### "great software and service" March 15, 2018 5.0 Pros Having the availability to put things on a payment plan for my baby registry has been of huge help. Partially not only allows me to do a lay away (so that the product is inmmediately set out for me upon my first payment) but I don't pay extra fees for my purchase. Review Source VR Verified Reviewer Software Engineer Used the software for: Less than 6 months ### "It was good. There was lots of good documentation to help me through the set up" March 16, 2018 4.0 Pros I liked how easy it was to use. I have a Shopify website and I was able to install Partial.ly very quickly! Cons I didn't like how it limited me in some aspects. The require the seller to take on a lot of the risk and that wasn't the right fit for my company Review Source DG Delon G. Owner Used the software for: 1-2 years ### "This has changed the way I make payment plans. It has been a relief to automate our payments. " March 19, 2018 5.0 Pros The customer support is the best. Allowing patients to have control of their own account. Flexibility in payment schedule. Availability of customer service Cons Some of the search features on my dash board. Lack of options for banks for ach. The dashboard isn't intuitive. Review Source DH Daisy H. Owner Used the software for: 6-12 months ### "I've enjoyed using your software, the idea of its use is great." March 13, 2018 3.0 Pros The fact that you can split payments is a great advantage. The fact that you can split payments is a great advantage. The fact that you can split payments is a great advantage. The fact that you can split payments is a great advantage. Cons Users create a separate login to take advantage of splitting payments - ideally they would get prompted to have only one login (which would be the website they're already visiting). Review Source CZ Cindy Z. Artist Used the software for: 1-2 years ### "Okay, could be improved" March 13, 2018 3.0 Pros The option for payment plans, automatic charging is really nice. Implenting it was easy and set up was good Cons Can't set up a deposit without it affecting monthly. Confusing figuring out interest and settings. Taxes were hard to calculate into it Review Source Cody L. Web Administrator Information Technology and Services Used the software for: Less than 6 months ### "Easy Setup, Fairly Easy to Use, Can get Pricey" March 13, 2018 4.0 I run a hockey league website that takes registration fees. Giving our players the option of paying in instalments can be tricky to track natively in Woocommerce, but Partial.ly makes tracking easy. Pros Ease of setup - Just create a free account Woocommerce integration (finally added gateway support) Clean interface Reliable Flexible payment configuration Cons The percentage based fee can add up really quick Don't have an option to get all money up front and pass responsibility to Partial.ly for collection Review Source MP Matt P. Owner Food & Beverages Used the software for: ### "Great interface. Easy to use. " March 20, 2018 5.0 I like how I can go into the system and invoice customers directly from the software with any other software connected. Pros I enjoy how easy you can invoice customers and create payments. Creating new invoices is a breeze and easy to do. Cons At this time I have not found any "cons" with the software. I enjoy using the software. When you need it, it is there for you. Review Source yF yuvi F. founder Used the software for: 6-12 months ### "easy to set up, great customer service" May 16, 2017 4.0 Pros It was very easy and quick to set up. The backend is easy to navigate and understand. Customer Experience is easy as well. Cons We prefer a more customized brand experience. Tracking on Google Anayltics does not work properly. It makes it more difficult us to track marketing conversions when people check out using partial.ly Review Source AS Ashley S. Owner Retail Used the software for: Less than 6 months ### "Best layaway payment system I have used" March 13, 2018 5.0 The system so far works amazing for my company and gives me everything I need. Pros I came across partial.ly in search of a system that will allow my customer to start layaway plans at their convenience. Partial.ly is absolutely amazing. The system is very easy to use and setup on both for the business and customer. So happy I found them! Review Source TS T S. Owner Retail Used the software for: 6-12 months ### "Affordable option for small businesses" December 8, 2018 4.0 Pros This was an affordable option for small businesses. The integration with Woocommerce was incredibly easy and it connected easily to Stripe as well for payments. Customer service was also incredible and it looks great on the website. Cons There are other payment option patforms available for small businesses to offer customers that take the risk out completely for the business. Review Source Rodney L. Director, Sales & Marketing Used the software for: Less than 6 months ### "Great idea - Super support" March 14, 2018 4.0 Pros The ease of use and the customizable functions are excellent. Really able to tailor it to our business. Plugged in to Woocommerce so easy. Excited to work with it. Cons Not fault of Partial.ly - Our customer base often pays upfront so we are testing the interest of our category. Also, love to reduce risk of fraud somehow beyond credit card process... but again Not Partial.ly's proposition. Review Source nT nathan T. Owner Used the software for: 6-12 months ### "A little difficult to get set up but customer support was super helpful" March 17, 2018 5.0 Pros Once it's up and running it's super easy and a great way to boost conversions on high ticket items. Support is fantastic and incredibly responsive. Cons Tough to get installed. Require partially team to implement. Aside from that it has overall ben a positive experience. Review Source MG Matthew G. CEO Mental Health Care Used the software for: ### "I actually only signed up and never used it because I found a different provider that worked best" March 19, 2018 4.0 Wasn't able to use Pros I loved that it's free to use! Like I said I never got around to using it. Cons I didn't like that when a customer goes to make a 1st payment on something recurring, that it shows the lump sum when they go to do so. To me, this can scare potential buyers and I found a different site that just shows the single payment, and then a separate agreement that contains the full sum so that there is a higher commitment and conversion rate. Review Source Chad S. CEO Financial Services Used the software for: Less than 6 months ### "Highly Recommend" December 2, 2016 5.0 Partial.ly is ideal for collection agencies.  Adding their payment plan option to our service improves our ability to collect payments.  By giving the customer more control over the payment process, we resolve more cases, increase customer satisfaction and save time.  Partial.ly's product is easy to understand, simple to customize, the team is responsive to all our questions and I highly recommend it. Pros Great U/X. Great customer service. Review Source Megan S. Academic Director Used the software for: Less than 6 months ### "I was interested in trying this out, still on the fence but willing to try again" March 13, 2018 4.0 Pros What I liked most about this was the ease of use of the software and how clear the interface was, everything was easy to follow and clearly stated for you. Cons I am still trying to find a way to best use it for our business, it is a great tool, but I am trying to decided if it is worth the investment for our small non-profit. Review Source TV Titus V. PE Teacher Education Management Used the software for: ### "Very user friendly" March 21, 2018 5.0 Ease of use and user friendly Pros It helps me make it easy to pay online rather than going to a lot of steps not like other softwares online which makes it difficult for users like me Cons Nothing to say really as I have absolutely nothing bad or I don't like about this software. As far as I know for a user like me, it is very helpful in transacting online and making payment much easier Review Source LC Lauryn C. Digital Marketing Director Graphic Design Used the software for: 1-2 years ### "Great budget friendly option" December 28, 2018 4.0 Pros My client was on a budget and needed something easy to use. This was her best bet. Cons I had to know a bit of code to implement into the website. Review Source ET Elaine T. Associate Retail Used the software for: Less than 6 months ### "Good for partial payments but not too many features" August 16, 2019 4.0 Pros Ability to easily let my customers choose down payment amount, monthly payment timeline (and payment amounts) Cons No ability to white label; some customers are confused as to what partial.ly is. If you want to customize your own contract, it requires a bit of code work Review Source KL Kaitlin L. Owner Used the software for: Less than 6 months ### "Customers were wary of spending money with a lesser known third party" March 16, 2018 4.0 Pros It was fairly easy to use and it was automated so customers select their own preferences. I did not find any major issues with applying it to my Shopify store and I thought it looked professional as an app Cons It seemed to confuse customers, the verbiage for the layaway intimidated them and they would reach out to me for more info each time. Customers preferred setting up layaway with me directly instead of using this app Review Source VR Verified Reviewer Publisher Used the software for: Less than 6 months ### "no problems" April 3, 2018 4.0 Pros nice service. useful if you need this sort of service for your website or business. value. support. Cons pricing on a monthly basis. Review Source DB Daniel B. Prison officer Used the software for: 6-12 months ### "Brilliant for payment plans. Good customer service when I have needed them." March 13, 2018 5.0 Ease of purchasing collectables and other bits and bobs. Pros Ease of use, good for payment plans. Customer service is on point. Very good that you can online chat Cons That you cannot alter the payment date. Would be much easier to select to move payment as i personally like all payments out on the 1st of every month. Just a small issue though. Review Source Similar Products Featured