Who Uses This Software?

Enterprises, Value Added Resellers, Managed Service Providers, Telecom Service Providers, Cloud Service Providers


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/year
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BlueOSS
  • www.blueoss.com
  • Founded 3
  • United States

About BluLogix

BluLogix offers a superior platform for Companies, and their Customers, to dramatically benefit from Recurring Customer Management and Billing. Legacy CRM/ERP and Subscription Billing solutions come dramatically short in managing recurring customer needs of frequency, relevance and awareness of information defined as the BluLogix Recurring Customer LifeCycle.


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BluLogix Features

  • Customer Portal
  • Delayed Billing
  • Discount Management
  • Dunning Management
  • Invoice History
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Payment Processing
  • Recurring Donations
  • Subscription Billing

BluLogix Reviews Recently Reviewed!

TopTel USA Billing

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros- Great staff from top to bottom. Jeff, Asaki, and Sarika are the best and respond to emails and phone calls quickly.

Cons- The ability to have the same email address for one customer with multiple locations being billed. One of my customers has 3 locations and I set one up as a parent and the other two as child accounts. Unfortunately, the system will not allow the same email address for all 3 locations.

The use of other 3rd parties.

Overall great company and system and highly recommended by AT&T/TopTel USA.

Vendor Response

by BlueOSS on September 25, 2015

William thanks for your support for BluLogix and our very talented staff. Your kind words are appreciated by all.

Great management tools for better control of our billing and revenue.

Jul 27, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Cons:
-It was a little difficult during the set up period.
-International call rating was not explained up front.

Pros:
-They were very responsive to set-up issues and corrected them appropriately.
-Their final product is excellent.

Vendor Response

by BlueOSS on July 27, 2015

Thomas, thanks for the review. -Tim

We are currently using full package for billing and taxes

Jul 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer Service(Sarika) has been extremely helpful in getting our company to run with no problems in billing and coordinating with our vendor to get CDR information. Ant questions that we have asked she has responded quickly.

Vendor Response

by BlueOSS on July 27, 2015

Bob, thanks for the review - Tim

We've been very pleased with the service and extremely pleased with the support we've recieved.

Jul 22, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It took us a little longer than anticipated to get up and running; but, the BluLogix team was there with us, all the way through the process. In fact, they're still supporting us on an ongoing basis (as needed). They're very supportive and eager to help us succeed.

So far, we're only taking advantage of the Telecom Billing aspect of their service; however, there are several additional capabilities and I'm looking forward to taking advantage of those.

The flexibility and breadth of capabilities can make it a little daunting to try to figure it all out and is slightly challenging to understand how (and why) to set everything up. The good news is that their demo site allows for exploration and experimentation, without affecting the production system.

Vendor Response

by BlueOSS on July 27, 2015

Jeff, thanks for the review. - Tim

Exceeds Expectations

Feb 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My operations manager mentioned in out staff meeting yesterday, "the more I use BluLogix, the more impressed I am...most of all, the support has been unbelievable". This has proven to be a good decision and partnership for our business.

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money