# Page 3 | Fluxx Grantmaker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Fluxx Grantmaker the right Grant Management solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/reviews

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Fluxx Grantmaker

4.3 (94)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Fluxx Grantmaker

## Showing most helpful reviews

Showing 51-75 of 94 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Director of Grants Management  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The best GMS on the market"

June 14, 2023

5.0

Pros

Not only is this easily configurable and will scale with our organization, but the UI is simple and the feature-set is best in class. I could not imagine using a different product.

Cons

Nothing. It's amazing! The ease of implementation, functionality, and cost was the best out of all systems we evaluated.

Switched from

[SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/)[Submittable](https://www.capterra.com/p/158382/Submittable/)

Functionality and cost of our old system was terrible.

Review Source

GM

Grants M.  
  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fluxx Review by New Grant Making Organization"

August 24, 2016

5.0

We started an ambitious re-granting program to provide access to funds for local organizations throughout the state. Through this program, smaller organizations can apply for grants up to $50,000. We knew how we wanted the re-granting program to work, but we were extremely green when it came to applicable software and data management. I was brought on as the Grant Program Manager after the decision was made to go with Fluxx and I couldn't be happier. After a small issue with our initial contact at Fluxx, we were reassigned Kris Tan as a project manager. The rest of the process went very smoothly. Kris was extremely attentive to our needs and coached me through learning the software and building our initial instance. I had little background in software applications and after going through the tutorial and practicing (this was key!) I feel completely comfortable as the site administrator, even to the point that in the last three months, I was able to completely re-engineer our workflow and build new application forms. Although Fluxx set everything up for us pre-launch, we decided to reconfigure our instance after learning some tough lessons during the first grant cycle. Overall, Fluxx was pleasant to work with and guided us step-by-step through the build, implementation and any support we needed.

Pros

\- Support from Fluxx team ----They are very responsive when submitting support tickets. A member of Fluxx support team usually responds within the hour. - Easy to make changes to forms, workflow and landing page - adaptability of software and converting data easily into an excel sheet - Filtering of Cards. We have multiple cycles of grants occurring at all times. I can easily filter which cycle I want to focus on by filtering the cards. This allows me to be organized and "remove" applications by filtering them out of the card without actually losing any applications. - Multiple warnings if you decide to delete a record in the system -Fluxx also gives you a pre-production site to test all of your solutions before implementing on the live site. -The Fluxx Community site is a great resource for problem solving and asking experienced users if they have ever encountered a particular situation before.

Cons

\-Card re-load times are occasionally slow, but I have never had a problem with the site crashing.

Review Source

SR

Susan R.  
CFAO  
Philanthropy  
Used the software for: 2+ years

### "Great product with many functional features"

June 12, 2023

5.0

Fluxx allows us to customize how we do our business and provide the work flow to adapt if we shift. It is a very robust product with a lot of functionality.

Pros

The ease of use and being able to customize is very important to how we do our business. We have been using Fluxx for 12 years and have not looked back. Great product

Cons

The current integration with Sage Intacct has been tricky based on our work flow and levels of approval but am confident that it will smooth out

Reason for choosing Fluxx Grantmaker

When we chose Fluxx we were a new foundation and looked at many products. The most important feature was being able to customize and their customer service. We have been a very satisfied customer

Review Source

FG

Facoumba G.  
Grants officer  
Philanthropy  
Used the software for: 2+ years

### "Reviewing my Fluxx"

May 9, 2022

4.0

great experience

Pros

The design, online access, easy configuration, user friendly, integration, emails alerts,

Cons

reporting option, document edition and management

Alternatives considered

[Gift & Go](https://www.capterra.com/p/236208/Gift--Go/)

Reason for choosing Fluxx Grantmaker

The reference check makes the difference ,Additionally Fluxx is being used by most of our partners

Review Source

Response from Fluxx

May 19, 2022

Dear Facoumba, thank you for your feedback and for being a valued member of the Fluxx community. We are constantly adding new features and capabilities to address the most pressing needs our user community surfaces and are confident your concerns will be met in the near future. If you have any issue, please contact your customer success manager to find a path to resolution.

PT

Patricia T.  
Grants Manager & Data Analyst  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Renewed - Appreciation "

August 30, 2023

4.0

Pros

Continuous evolution, incorporating improvements such as upgraded reporting capabilities, better user interface, integration with NetSuite, we've been able to develop comprehensive training programs, and enhanced tools like Grantelligence, all of which collectively enhance grant management efficiency and decision-making processes that we never had before.

Cons

The initial site performance issues, which were addressed through regular maintenance with Fluxx, and the need for extensive compliance warnings due to upgrades, which although necessary, required additional attention to ensure smooth implementation to our system. In the end, the improvements and customization made a big difference.

Review Source

DC

Danielle C.  
Grants Associate  
Philanthropy  
Used the software for: 1-2 years

### "You'll never want to use another grants management system after using Fluxx! "

June 7, 2019

5.0

I LOVE Fluxx! I recommend anyone thinking about changing systems to look into it - your staff will thank you!

Pros

\- Cloud-based system with GREAT mobile app to access the information you need anywhere, at any time - Super intuitive for our staff, even those who aren't tech-savvy, and ANY tech-savvy person can be an admin - Easy to learn for admin, workflows are easy to set up, great automatic email settings (ESPECIALLY compared to a program like Salesforce) - All of the forms are extremely customizable - Connected information! No need for 10 browser tabs, all of the information you need can be organized next to each other and navigated to quickly - Can set different Dashboards for different staff members - Easy to navigate grantee portal, with ability to create different portals for different types of grantees or programs - Ability to streamline all of your grant processes within Fluxx, rather than doing some parts of the process through email or spreadsheets or docs, etc. - Easy-to-use ticket system for support, and they get back to you within a few days. Every Fluxx Support staff member is extremely helpful and will work with you over email to make sure they can tell you exactly what settings or code you should be using to get the result you want. PLUS, if they don't have the functionality you want, they will consider it for a system-wide change in their upcoming updates. - The staff are awesome! The people who work there are nice, bright, hardworking, and incredibly committed to making Fluxx the best it can be and giving you the best experience they can.

Cons

\- There is no way to bulk import data on your own :(

Review Source

JT

Jeremy T.  
President  
Philanthropy  
Used the software for: 2+ years

### "Feature-rich and useful platform can get bogged down"

May 2, 2022

4.0

Overall, we are satisfied with Fluxx. It has the features we need, plus a lot that we don't need. Speed is a constant frustration.

Pros

Fluxx Grantmaker is easy to use and easy to learn. It makes collaborative grant review possible with some custom features, which we paid extra for during implementation.

Cons

The biggest con is the speed, which is incredibly slow at times. Some features don't work consistently, like the search functions.

Review Source

Response from Fluxx

May 11, 2022

Dear Jeremy, thank you for being a valuable member of the Fluxx community. We are constantly working on optimizing our platform for better performance. I hope you will see the improvement now and continuously in the future.

LN

Lynn N.  
Grant System Manager  
Philanthropy  
Used the software for: 2+ years

### "It's great but..."

May 9, 2022

4.0

Pros

I like that the product is highly customizable and very user friendly and intuitive.

Cons

The main issue is the sluggishness and just the overall slow loading speed of the product.

Review Source

Response from Fluxx

May 19, 2022

Dear Lynn, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need and the performance you expect. If you have any issue, please contact your customer success manager to find a path to resolution.

NH

Nicole H.  
Associate Corporate Secretary & Director, Grants  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Moving from a database to an automated workflow data management system"

July 18, 2016

4.0

Fluxx has transformed the way we work. It improved access, centralized our data, and streamlined our processes. We automated many of our manual processes: instead of routing paper files among staff we use dashboards to inform staff of pending work. Now staff members can work from anywhere there is access to the Internet and they are able to see pending information as well as real time updates. This implementation required data migration, testing, validation, change management, workflow creation, consensus building, communication, and training. A tremendous amount of work went into implementing Fluxx but so far it has proven to be a good decision.

Pros

Remote access, centralized information, automated workflow, real time updates, and budget planning.

Cons

The two areas we like least are: reporting and their current tech support model. Reporting: robust reporting is not part of the core functionality and this is because dashboards were meant to inform clients of this information. However, reporting is still part of many foundation's processes so they have facilitated reporting through secondary databases. So the functionality is available but it isn't as seamless as it was in other products. Tech support: Since Fluxx is such a robust product and is highly customizable, their approach to tech support is to have the clients make the changes and troubleshoot, rather than say remote-ing into your computer and fixing it for you. They also currently have a primarily email response to tech support which is not always a good fit (for example after multiple emails or when there's an emergency.) The good news is that you can request a phone call now and they are looking at changing their tech support model to include other forms of communication other than just email.

Review Source

Tiffany R.  
Director of Operations and Programs  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Using Fluxx helped us manage 3x the amount of grant applications we had previously manages"

January 24, 2023

5.0

Overall the experience with Fluxx was great. A software build/ implementation is no small undertaking but our implementation team really supported us through the process.

Pros

The automated alerts that we we’re able to customize.Application trackingPayment tracking

Cons

There were aesthetic design limitations when it can to our landing page. We would have like our Fluxx site to have matched a bit more with our org branding but it still did the job.

Reason for choosing Fluxx Grantmaker

Build timeCustomization capabilitiesAutomated correspondence Price

Review Source

Deb S.  
Chairman of the Board of Directors  
Banking  
Used the software for: 1-2 years

### "Allows us to be responsive to both our grantees and staff and provide best possible experience."

December 15, 2017

5.0

Flexibility, better data collection and improved ability to query data, world wide access - I travel a lot but I can still administer the back end from anywhere in the world and have done so. It has caused staff to imagine more because we have been able to implement almost anything they have asked.

Pros

Flexibility to be responsive to staff and grantee needs, easily configurable. On simple customer support requests turn around time is excellent. Because of ongoing training we don't need a lot of support. My all time favorite part of Fluxx is the community where we share ideas, solutions and documentation. The community is knowledgeable and generous.

Cons

Customer support on design issues (things outside maintenance) turn around time can be very poor since Fluxx is growing so much. We have had only one request like that and by time they got to it we had developed our own solution which we actually like better than their proposed solition.

Review Source

CJ

Charles J.  
Operations Manager  
Newspapers  
Used the software for: Less than 6 months

### "The Lenfest Institute for Journalism"

March 6, 2023

5.0

The Lenfest Institute for Journalism appreciates how Fluxx has helped us make sense of our large amount of data. We know that our operations have improved for the better, and we are more able than ever to accomplish our mission because we implemented Fluxx.

Pros

Fluxx Grantmaker is a feature-rich, "one-stop shop" platform for grant-making organizations. It gives organizations the ability to store, organize, and retrieve critical data pertaining to applicants, grant requests, awards, due diligence, compliance, payments, and much more. The system has seemingly unlimited features that enhance the organizations' ability to organize and leverage data. If you want a feature, Fluxx almost definitely has it or can provide a workaround to get it.

Cons

The number of features and scale of the platform are the primary challenges of using the system. The sheer number of settings and options almost necessitates an organization assign or develop an in-house expert who can maintain the system.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Review Source

JG

Jennifer G.  
Project Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Valuable but challenging software"

May 4, 2022

4.0

Pros

The software is very customizable. It allows for us to customize to the type of grantmaking we do and tracking information that is most important to us and stakeholders.

Cons

The biggest challenges include: poor user interface/experience, complicated admin panel/set-up recurring extensive knowledge of the software and database administration, does not allow for common grantmaking needs (i.e. external report review, impact tracking, etc.).

Review Source

Response from Fluxx

May 19, 2022

Dear Jennifer, thank you for your feedback and being a valued member of the Fluxx community. We are constantly adding new features and capabilities to address the most pressing needs our user community surfaces and are confident your concerns will be met in the near future.

EF

Elizabeth F.  
Portfolio & Investment Manager  
Venture Capital & Private Equity  
Used the software for: 1-2 years

### "Underwhelming"

April 29, 2022

3.0

I've largely been underwhelmed with Fluxx. I wish we had gone with another platform. It feels a bit too late now for my grantmaking purposes but I'm not recommending other teams at my organization to start using it. I would not give a positive reference if another grantmaker asked me about it.

Pros

Automatic notifications; reporting functionality

Cons

Not grantee centric - their portal looks very basic and does not match the grantmaker experience - this is concerning and reflects a damaging power imbalance between funder and grantee. The customer support from Fluxx is pretty bad. We've been left hanging a few times and didn't have a formal transition from one account holder to another. Not the professionalism we expect. Our instance seems to break semi-regularly.

Review Source

Response from Fluxx

May 19, 2022

Dear Elizabeth, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and our customer success team will reach out to find a path to resolution.

TB

Tony B.  
Executive Director, Fidelity Charitable Catalyst Fund  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Customization For the Win!"

March 7, 2024

5.0

Pros

\-Ability to customize to meet our needs -Engaging staff to ensure our needs are met -Grantee portal -Improved UX -Understand the needs of foundation staff

Cons

\-Sometimes get errors without clear explanations -Some tickets take longer than we'd like to get resolved

Switched from

[JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/)

Customer service issues, lack of customization, proce

Review Source

SD

Silvia D.  
Grants Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Complete "

May 9, 2022

4.0

Good followup for Reports and Payments.

Pros

It's a complete software, many different features most of them customizable.

Cons

The email feature is very poor for admin management. I particularly don't like the cards interface. There is not enough documentation, a user manual and admin manual would be essencial. Many item in admin panel with zero information in knowledge base.

Reason for choosing Fluxx Grantmaker

Because most of our funders were using it

Review Source

Response from Fluxx

May 19, 2022

Dear Silvia, thank you for your feedback and for being a valued member of the Fluxx community. Note that the cards interface was built to match the flow grants managers typically go through. There is alternative if this UI does not meet your needs. Regarding documentation, we continuously add content to our knowledge base and our user community. If you have a hard time locating the documentation you need please reach out to your customer success team, we are here to help!

NA

Neomal A.  
Community Adviser  
Philanthropy  
Used the software for: 2+ years

### "Fluxx Review - Not sure what the purpose of this section is?"

February 15, 2023

4.0

As we are a small team, we have not had the time to uncover and customise Fluxx to the level it is capable of.

Pros

Adaptability and reasonably easy to customise

Cons

Administrative functions are not always intuitive

Reason for choosing Fluxx Grantmaker

Better ability to customise our grants.

Review Source

AC

Amy C.  
Director of Grant Operations  
Hospital & Health Care  
Used the software for: 6-12 months

### "High praise for Fluxx"

February 14, 2023

5.0

Improved customer service and access to grant documents for our subrecipients.

Pros

There are so many options to customize features and functionality to meet the unique needs of your specific organization.

Cons

Limited training seats were available with the implementation package, and purchasing additional training seats is a bit expensive. Due to the level of customization the trainings did not always meet the needs of our organization. It would also be helpful to have access to training manuals versus the videos and limited slides that can be downloaded for reference.

Alternatives considered

[Submittable](https://www.capterra.com/p/158382/Submittable/)[Grant Lifecycle Manager](https://www.capterra.com/p/122147/Grant-Lifecycle-Manager/)

Reason for choosing Fluxx Grantmaker

Price transparency - no hidden add-ons. Ability to customize. Ability to integrate with our accounting software.

Review Source

LG

Lodilyn G.  
Database Admnistrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "What's the best experience I have in using Fluxx?"

April 26, 2022

4.0

The best part is the support is get from the Fluxx community where I learned a lot and helped me with my day-to-day activities as administrator of Fluxx.

Pros

Grants management - grantees have "one stop shop" for all their requests, awards, scheduled payments and reports in one portal. Same way with how we monitor all our records, we have one portal to look at.

Cons

incompatibility issues with Microsoft add-ins

Reason for choosing Fluxx Grantmaker

Widely used and recommended. I have not tried other softwares but this is the best for me at this time.

Review Source

Response from Fluxx

May 4, 2022

Thank you for your review! We are so grateful that you trust Fluxx and are part of the Fluxx community.

PJ

Patrick J.  
Grants and Database Administrator  
Philanthropy  
Used the software for: 1-2 years

### "Fluxx Review"

April 29, 2022

2.0

Pros

The flexibility of various functionality was most appealing.

Cons

I've noticed that creating and pulling various ad-hoc reports requires a substantial amount of time and testing before arriving at the intended outcome, for example, I have pulled reports where the currency symbols do not pull into the report or fields that have been changed or updated pull in the old data or a mix of the old and new data.

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Review Source

BH

Bing H.  
Project Controller  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great grants management software"

July 18, 2016

5.0

Fluxx is very well received at our office. It's easy to use, hence the transition was smooth and people got used to it quite quickly. People appreciate the fact that Fluxx allows them to easily manage their daily work and track progresses of an application or grant. We still need to learn how to better work with the system for data reporting and data analysis, but so far it helps us greatly in managing our grants.

Pros

Everyone at our office loves the interface and how Fluxx allows you to personalize your screen according to your needs. It's very easy to (re)configure the system, for a relative young organisation which is still (re)adjusting its processes, the flexibility is highly important. We enjoying the (growing) user community and benefit a lot from the community-driven feature developments.

Cons

Some features still have minor glitches. This said, there are work-arounds and Fluxx is usually quick in addressing these. Reporting is already quite useful the features allowing for complex reporting with drill-down possibilities could be improved. We have demand for higher standard of security and further segregation of permissions.

Review Source

EM

Emerson M.  
Director of Grants Administration  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Director of Grants Review"

May 5, 2022

5.0

Not much experience, only used for less than two years.

Pros

User-friendly interface and the ability to integrate with our accounting software.

Cons

What happens behind the scenes of the software.

Review Source

Response from Fluxx

May 19, 2022

Dear Emerson, thank you for your feedback and for being a valued member of the Fluxx community.

KS

Kelly S.  
Grants Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to use, supports grants administration and workflow process. Overall a great product."

August 11, 2016

4.0

Our organization has used Fluxx for several years to help manage our grantmaking programs. We have definitely seen improvement in Fluxx over the years. The software is extremely helpful in supporting workflow processes, it is much more straightforward than MicroEdge GIFTS, and overall we are happy with the experience. Customer support has greatly improved as Fluxx grows and continues to establish itself.

Pros

Supportive of workflow, helpful with running reports, budget tracking, easy to quickly find information on particular grants

Cons

Fluxx has many different capabilities and this only seems to keep expanding. However, there are a lot of little bugs that require workarounds. It would be great if Fluxx could focus on fixing these bugs while at the same time adding new features.

Review Source

JC

Jo C.  
  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Fluxx - Good and getting better"

July 26, 2016

4.0

My company have been using Fluxx for several years as our main grant management system. I am relatively new to the system having only used it for 6 months, but it is intuitive and user friendly and within a few short months I was able to use the system as well as those that had been using it for much longer.

Pros

The support offered by Fluxx is second to none. Whether it is a quick user query or a request for new forms to be built, requests are always dealt with swiftly. There is also a huge database of self help documents which give you detailed breakdowns of how to use all elements of the system. Both of these coupled with the Fluxx community which allows you to ask questions and have discussions with not only Fluxx administrators, but other Fluxx users, means you are never far away from an answer to any question. The system is constantly being updated with new additions added all the time. These additions are often based on user feedback so if there is something that you would like to see added don't be afraid to ask.

Review Source

Shannon M.  
Grants Manager, Voices for Healthy Kids  
  
Used the software for: 6-12 months

### "Fluxx has excellent customer service and support. "

December 14, 2017

4.0

Pros

The ease of use and functionality. The fact that we can now screen applicants to ensure eligibility before application submission is great. Reviewing is simpler and faster than our old methods.

Cons

The reporting feature needs some improvements but I am also still learning and the customer service team is always willing to help.

Review Source

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