Who Uses This Software?

My PT Hub is used and trusted by over 55,000 Personal Trainers, Nutritionists and Fitness Professionals from all over the world. My PT Hub is perfect for both face-to-face and online clients.


Average Ratings

58 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Pricing Details
    GBP, USD, CAD, EUR & AUS Accepted. Pay Annually - Save 25%
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • My PT Hub
  • www.mypthub.net
  • Founded 2015
  • United Kingdom

About My PT Hub

My PT Hub is an online web and mobile application, enabling personal trainers & fitness professionals to manage their clients by creating customisable training and nutrition programmes, whilst tracking their progress and achievements. My PT Hub has been designed by Fitness Professionals, for Fitness Professionals to make sure you get everything you need. You and your clients can access the software, anytime, anywhere from any device (iOS and Android)!


My PT Hub Features

  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Billing & Invoicing
  • Certification Tracking
  • Client Management
  • Commission Management
  • Exercise Library
  • Fitness Plan
  • Nutrition Program
  • Online Store
  • Wellness Plans

My PT Hub Reviews Recently Reviewed!

Amazing app to manage my clients!

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using this software has helped me to manage my clients in a much more efficient and manageable way.
I love the ability to track my clients specific lifts through the results tracker and show them their results via clear graphs and tables. This allows me to keep on top of their training and ensure that progressive overload is being applied in the correct places.

Cons: I would love the ability to share client transformation pictures via my social media pages. I'm sure the team will be introducing this soon!

Really top class app and has transformed my personal training business.

Oct 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to have clients check in online and log their progress pictures, log nutrition and training.

Cons: There are no real cons to the software to speak of. Perhaps there could be more options on the nutrition. Also I haven't found a way to show tempo on the programs

Best app In the world for PT

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: It has everything a trainer needs to be successful I have been in the business for 21 years and this has changed my life

Supportive and the best software out there by far! Love mypthub!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Having trialed 4 different companies before signing up to My PT Hub i found they all lacked in one area which was vital to the running of my business. That was having everything in one place! As a trainer, the decision to utilise a software often comes down to wanting something to help manage your business/clients that's simple to use. my pt hub does exactly that and more.
Unlike a few others that require you to integrate with other apps/software companies they have everything in one place!
I trialed trainerize and ptdistinction but found the workout builders very clunky and slow.

Cons: There are no cons, my pt hub has been supportive throughout my entire journey with them and shown interest in not only my custom but myself as a person. A personal touch that most companies canbenefit from.
I currently book clients in for 30 minute 1-1 sessions which is not yet doable via the software but I know the team are working on this! :)

The ease, the versatility, extensive exercise library, and easy access for clients has been amazing.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ease of being able to design programs for my clients and get them to them immediately. Most of my clients travel for work so this is imperative for them to make progress in our training.

Cons: While the exercise libraries extensive, there could always be more options added. Beyond that I haven't run in to any issues yet that it needed immediate attention.

This rocks!

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use:
using this software has been easy from the start, it's simple and straight forward. Quick to add clients and design schedules for them.
The best thing is the scheduler feature, along with the client result tracker.
I can create a schedule for a client, assign my workouts and nutrition plans to specific days as well as rest days or check ins and this will then send the client reminder each day on what it is they need to log that day! This has been SO powerful for me and my clients, helping to keep them on track.

Cons: At the moment i book in my clients for their sessions via the platform, the ability for clients to book themselves in would be the icing on the cake!
I have mentioned this to the team and they have let me know that this is something their development guys will be looking into so I look forward to that!

Overall: Automation of client check-ins, streamlining my business and more. I LOVE this!

Had a problem with my purchase and no one was willing to help me bad customer service. no phone #

Aug 22, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Has good workouts in library. Pretty easy to use good that you can have clients track progress and interact

Cons: Real people to talk to. Felt like I was a sale vs a real person. No phone number or real person to talk to

Overall: None overall that stands out from other similar programs

Vendor Response

by My PT Hub on August 22, 2017

Hi Eric, We have just looked through our records and I believe your payment issue was flagged to a member of management. This was because your original payment in 2016 failed, and the new price plan that you selected, was incorrect. We were in the process of migrating you the monthly account, until this comment came through. Although this may sound quick on the surface, we are making sure this is done properly for you and your clients. We believe that this will rectify your negative comment about My PT Hub. We are working as quickly as we can! Kind Regards, The My PT Hub Team!

The best app for my personal training business out them all!

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to view my clients results via the results tracker is great, I can clearly map out their weight loss/muscle gain journey and pinpoint any anomalies allowing me to adjust their programme accordingly.

Clients receive a greater level of service and I am able to take on more clients due to increased time management!

My exsperience with the My PT Hub is very positive.

Aug 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find it easy to use to learn the software & simple to follow for coaches & clients. Having the barcode scanner implemented with the nutrition portion of the software is very useful for my clients when logging food items.

Cons: I do wish that it would work with fitbit, that would work really well with the nutrition portion of the program.

Overall: I able to coach more clients & don't have to write diets anymore. The software allows me to be more proative as a coach & it allows my clients to be more envolved with their diet & workout program. I find that with the software that clients are more motivated on their own & i have to talk with them and answere less questions about their diet & workout program.

Nothing short of amazing, Not quite sure what the previous guy, Wayne Smith, was talking about..

Aug 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the quick ability to create workouts and to work from templates which cuts down on time bringing new clients on. I've successfully built an online business from scratch using this app as the backbone and tried many other apps prior to this. The look, feel, and client usability make this one hands down the winner. The customer support truly shined when apple made things difficult for ios custom app updates and myPtHub did all of the leg work for finding a workaround and contacting clients on my behalf about the change. The workout videos create a great middle ground for online clients who may not know how to do every exercise known to man.

Cons: The nutrition plan builder could be more flexible, but as always, development listens to customers and will be revamping this in the near future. excited for that. No true cons.

Stay well clear!! Use PT Minder

Aug 02, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing. It's sounds good on paper but is rubbish and takes far to long to do anything with. Hours that could be spent elsewhere developing business.

Cons: Very poor customer service and business practices with this company. Also doesn't even allow you to upload a full personalized workout and has to be done as individual exercises which takes ages. Same does for the nutrition plans. Clients found that app was unreliable. Waste of money!

Overall: None!

Incredible support, amazing app!

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy to use My PT Hub is! It was easy to set up nutrition plans and assign them to our customers, as well as being a user myself I love how user-friendly it is when it comes to uploading progress photos, etc.

Not worth it. Expensive for what it is. Ensure you read T&Cs

Jul 13, 2017
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nice layout with lots of space. Clients could upload a photo which is a nice idea to give it a better feel.

Cons: Not interactive enough on a two way level.
Not made clear I was paying for subscription & not one off year purchase.

Overall: I learnt it's unnecessary

I love mypthub & my experience has been nothing but positive.

Jul 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use & it's always improving & allowing me to improve my service to my regular clients /competitors & clients that live out of state.

Cons: I would like to organize my packages in groups instead of one long list. Example... Competition packages / regular diet & Workout packages / posing sessions it would be easier to search. Also an end date to a reacuring payments.

Overall: Able to train more clients effectively and efficiently.

The app is easy to use, and I have built a successful online business with the app!

Jul 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use on both ends and the video demos are awesome! My clients love the fact that they have a massive food database to track macros as well.

Cons: The customized app is going away. Also it would be nice to have better app training videos for the clients to use the app.

Vendor Response

by My PT Hub on July 02, 2017

Hi Dave, Thanks for the review! Just to let you know, the custom app isn't going away, we just have a different process to follow with Apple now :) We also have loads of new client training videos coming really soon!

Great App for my Business!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app is easy to use!
The users have access in their hand to everything right down to contacting me.

Cons: Some food entries are not correct!
Some foods also do not scan in. I wish there was a payment aspect to it for the clients.

Overall: My business has really grown!

Overall great app and my clients love it.

Jun 29, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to use the program. Creating new workouts, adding clients, and the new forms feature is awesome.

Cons: The nutrition part is the only thing that I don't like. This is the only thing on the app that I do not utilize.

Epic stuff!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pen and paper is a thing of the past now I have My PT Hub to help manage and track my clients!
Customer Support has always been on-point from day one! Constantly helping me with any questions I have at a super impressive response time!
After recent discussion with the guys they have assured me of some awesome features they have planned and I can't wait to grow my business further with the help of My PT Hub.

Cons: The only con I can think of would be not being able to categorise my clients. But knowing these guys and the rate of which they produce updates and new features, this will be available by the time i've written this!

Stopped using it with most clients as nutrition function doesn't work for clients

Jun 29, 2017
1/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Simple to add clients and update measurements. Videos helpful for clients to see exercises with teaching points

Cons: Help for issues with clients difficult to come by so most clients stopped using it. Tried on more than 1 occasion to get help but didn't get sorted to my satisfaction. Out of 15 clients only 1 still uses the software

Overall: None

Great experience with Mypthub. This software made it possible for me to become the business owner I

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and manage multiple clients.
Customer service is top notch.
Easy to use for clients.
Updates are being done to improve based on feedback from users.

Cons: Over all I am very pleased with my experience in using mypthub to manage my business. Whenever there is any cons I can think of I just reach out to customer service and they take care of everything for me. Helps me concentrate on my business and less about the software itself.

Overall: I received the ability to run and manage my own business

Best App I've used for my Business

Jun 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This app allows my clients to have everything in the palm of their hand. I love that they can message me and the turn around time is prompt.

Cons: There are some food calculation errors that I see. As a dietitian, it's a little frustrating, but I just make the adjustments.

Overall: Allows me to run my biz from anywhere!

Incredibly useful for keeping track of clients!

Jun 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to send programmes and nutrition plans to clients, the video Demos of exercises and ability to for clients to log nutrition

Cons: Booking clients in on the calendar for sessions is very long winded! A feature to send weekly challenges to clients would be very useful

Overall: Constant contact and tracking of clients

MyPTHub is a great piece of kit that can be used on multiple platforms to track clients progress.

Jun 23, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to use it on both a desktop computer and a smartphone which is convenient for both myself and my clients. It is an efficient piece of software that once you have learnt how to use properly can save you a lot of time going forward. The new scheduler feature is a great addition that allows you to create a plan of action for your clients on specific days, and even at specific times of the day, which makes it clear for them of what they need to do and when.

Cons: It took a bit of time to get used to using the software, and at first it was quite limited in what it could do. However, over the past 12 months, they have done a great job in adding numerous features and upgrading existing ones which has been a welcome addition and what has made me decide to renew my subscription.

Overall: Making it much easier to be able to look after all of my clients. It is an all-in-one solution that keeps on growing.

Has been so helpful to my clients and feeling like I have something professional to offer them!

Jun 22, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the new scheduler. Makes everything so much easier especially getting people to progress. I also like the picture taking ability but it's a bit challenging for everyone to get it. Perhaps something where they have the option to not let me see the photos would motivate them to take it.

Cons: It's a bit difficult to assign Programs to new clients and make it easy. If there was a way of mass selecting but also mass changing weights that would be nice. The biggest problem I face with the software is that I'll assign a weight to someone and when they progress they'll change it but I won't know which ones they change. If I could get a notification everytime someone changes their weight during a workout so j can change it in their program that'd be so useful!

I love it makes my job so much easy!!

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That can share with my client and write from my phone , send diet rewrite and you update photo do body fat from the app.

Overall: I have more client on the app and it help make more money monthly.

Excellent

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to create plans for clients. Video demonstrations for exercises are a great addition and it is very easy to create plans and use them.

Cons: Nutrition side isn't as good for scanning what you eat for clients. If you're just looking to flexible diet, my fitness pal is better

Overall: Ease to use

Remarkable software

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy to use and it the complete package. Anything I needed to do, My PT Hub had the feature.
The price is almost criminal its that good value.
The support and response time is the best around.

Overall: Full PT trainer suite for my clients

I love PT Hub it's helped my business so much

Jun 22, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the pre made workouts it makes my job go faster and more efficient. I love the use of the scheduler I can pre make all my clients workouts for a month or more. I like the fact that my clients can access the app anywhere and have really awesome workouts.

Cons: I wish that the scheduler showed up under the clients profile as a icon like the food,Workout exc

Also would love to have more pre programmed nutrition plans ... like carb cycling, vegetarian meal plan, muscle gain..

Also, the results tracker is a little confusing and isn't easy to go back and edit.
Also, it be cool to send like a mass email or newsletter from Pt Hub... kind of like what constant contacts does?
It also be cool to see... a water intake feature, also if a client does a different workout that they can log a workout they did and the trainer gets the notification.

Overall: More structured workouts for my clients, being able to create more residual income and the flexibility of doing more without having to put in tremendous extra hours.

Has been a great tool for my business.

Jun 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lots of workouts to choose from with descriptions and videos. The ability to write more descriptions beyond that.

Cons: Tough to explain to new users how to use. Not being able to add videos to the app for certain exercises or more description for members.

Brilliant. Love it!

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to write workouts and nutrition plans with ease. The layout of the desktop and mobile versions make it so simple.

Cons: The app can be slow to load at times, and would benefit from a much faster/easier logging in process (perhaps the fingerprint scanner on most top spec smartphones)

Vendor Response

by My PT Hub on June 22, 2017

Hey James, Thanks for the review - we have a massive update coming soon that has speed the app up, 10 fold! We can't wait to show you :) Kind Regards, My PT Hub

Upgraded my entire business

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Helps me stay organized and on top of many clients at once! Provides the client with several incredible resources. Love the macro tracking. Also the fact that you provide schedule, workout and meal plan/templates is incredible. Pays for itself in seconds. I'm completely sold. How I survived without my pt hub I really don't know.

Overall: Endkess bdnefits. I'm worth more as a trainer, purchase packages help me track my sales, I never miss a beat especially now with scheduled feature. I'm really thankful for my pt hub.

Loving the experience !!

Jun 22, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the notification feature and how I'm able to connect with all my clients instantly . They love it as well

Cons: I don't like that the time zones can't be managed. My clients are getting confused on times when I book sessions

Overall: Better experience

Vendor Response

by My PT Hub on June 22, 2017

Hey Tyrell, Thanks for the review :) You can manage your clients timezones from their profile. If you follow this how to guide, you'll be able to do this: https://support.mypthub.net/knowledgebase/how-can-i-edit-a-clients-profile/ I hope this helps.

PerfectDoes everything I nees

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Flexibility of software
Availability and speed
Works really well with clients to ensure goals are met

Wonderful!

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, well designed! I love that you can customize it with your logo and company colors! I also really like the scheduler function!

Cons: Sometimes it crashes. The scheduler function should be more prominent for the user to use. It should have a button on the home screen the user can click on to access the summary information and preview the schedule instead of just a notification.

Overall: It has streamlined our business and I use it for everything!

Great product. Extraordinary customer service.

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive and clean user experience. Lots of features. Low cost. Have a massive library of exercises (including videos) and food options available.

Cons: There is so much you can do that it takes some time to learn how to do it efficiently. I know their working on a few more features like the ability to import documents and set defaults to workouts which I'm excited about.

Overall: Still working to get started but it will be pivotal in my ability to take my business online and still offer great programs and incredible client service.

Looking for a PT Software? These guys are the one for your business!

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: From the very beginning My PT Hub has been of huge assistance to me and my personal training business. From helping me with any questions I may have to allowing me to take on more clients, all the while not charging me any extra for expanding my business!

I started out using another software, however as my business grew that meant I had to pay more for my subscription as I outgrew the bracket I was in. With My PT Hub they are completely unlimited, allowing me to add as many clients as a like along with plans. If anything, these guys have helped me grow my business even larger and some!

I have recommended them to everyone I know whilst earning money for doing so through their affiliate program! Is there anything they don't do?!

CHECK THEM OUT

Second review as first was a mistake brilliant software

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's all pro

Cons: No cons

Overall: The my PT hub is brilliant it has all you need as a pt and is always looking for Your input to help bring new features for PT's and clients, great for online and in gyms create your own workouts or try there own either way your set to go customer forms is a great time saver all in all 10/10 with stars

Recommendations to other buyers: Use it

Impressive and Easy to use!

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The web and mobile app

Cons: Still new but very willing to incorporate ideas and features.

Overall: Customer service is responsive and very fast, the app and web platform are easy to use. Overall a 5 star experience! They are also willing to take feedback and incorporate it into platform.

Recommendations to other buyers: All around it's a great experience!

Great app, great support

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer service

Cons: creating a workout could do with some work

Overall: PThub is awesome. as far as these things go most software is the same i feel. They have everything you need from creating workouts to tracking clients nutrition, forms, measurements and nutrition. As a long time pt but only just now getting into the online stuff I know what i want but not how to do it. This is what sets PThub apart from the rest. Their customer service is insane, They respond very fast and solve your problem better than you could imagine. I would and already have recommended them to others in the business.

Great value for money software

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use, amazing customer service and great value for money. Easy to use for clients and they love the custom app

The best product out on the market! ......Fact!

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - The exercise library
- online programs
- client access area
- direct messages

Overall: This app I has loads of little add ons that set you apart from other personal trainers, programmed sessions, videos on hundreds exercises to help clients know what to train and how, direct messaging and most importantly an online PARQ which is accessible at a moments notice.

I have Dyslexia and find it hard to keep on track with paper work, organistation and remembering details, especially if you have 15 clients, with this app it takes all that away and helps me more than most would ever understand. Keep up the good work!

Recommendations to other buyers: - Being able to book out days - I teach fitness classes at other sites so would be good to Book spinning, boot camp etc . Which shows up on the diary

Professional and Effecient

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I appreciate how easy and professional this whole experience has been. You guys are doing an outstanding job!

Game Changer

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Responsiveness from customer service. Constantly improving. Love the fact that you can brand your own app!!

Overall: This company has a focus on the customer experience and your clients' experience. They are extremely responsive and are always focusing on improving their product. Their program is developed for you to be able to expand your streams of revenue and service a larger number of clients. All while offering a higher quality product to your clients. My PT Hub has been the missing link my business has been missing.

Recommendations to other buyers: Give this company a chance. For the money this product can not be beat!

No need to look elsewhere! My PT Hub have got everything you need and more!

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use and clients LOVE it!

Overall: I first signed up to My PT Hub back in March 2016 after trailing these guys and a few others. Their features and user-friendly interface stood out from the crowd by far! Over the past 6 months, these guys have gone from strength to strength and really placed themselves as the leading personal training software.
The support team are incredible and really do listen to what we have to say! On top of this, the speed of service is unbeatable.
I have recommended My PT Hub to all my friends and will continue to do so! :)

Just what we needed and at a price that isn't insane

Dec 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super ease of use and so many features. No seperate shop needed.

Cons: Would love for clients to be able to book sessions or to handle class bookings.

Overall: Very helpful from the trial phase to implementing it. Our trainers love it and the clients are loving it too. Always happy to help when needed.

Recommendations to other buyers: Dive in and use it. Going half in and half out will just confuse youbb

Get it! It's fantastic!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Just brilliant. My customers love it. Customer service is awesome and the price is ridiculously cheap.

Super Slick!

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy to setup and use. I love that fact that My PT Hub have built an app the looks great, this totally fits in with my brand.
Me and my friend use My PT Hub under the same brand. This makes client management seamless :)

Overall: My PT Hub is awesome. They really have built an app that not only looks great, but works really well. My clients find logging their workouts and nutrition really useful. It has actually helped me retain clients. Thanks!

Recommendations to other buyers: Their customer service on live chat is very helpful.

Amazing Software!

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use with no limits.

Overall: I signed up to My PT Hub just over 2 months ago and I can honestly say it's awesome. It has really helped me step up my business, but more importantly I have now managed to add another 15 online clients.
I had one question for their support team and within minutes, my questions was answered via their online chat.

Almost perfect.. I want this company to excel.

Sep 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: For one, the Servicing and values of this company is incredible. Like seriously, they come through with responses. This is my first time going into apps (as I use excel sheets for client programming/tracking) and am feeling like "ugh, this is weird", but I am keeping an open mind. Its tedious work at first but after you create all the details the first time (eg training program) its as simple as tagging the client on what to do for that day or week, so, awesome. I have Lewis as my direct account manager and he's freaking phenomenal.

Pros: Great app with a ton of more room to grow and become innovative.
Cons: A few things that will make this app literally number one; update glitches, add payment/tracking feature (I already told them and they will work on that soon:), freedom to customize the app and personal profile, add more features towards workout routines (% based sets, powerlifting routines), and a FAQ/VIDEO DEMO for new comers.

Keep it up guys. I'm loving this so far.

A great way for managing clients!

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its in my pocket, and i can review with clients right in the gym and set them new goals based on their previous results

Cons: I would like a few more features to manage client subscriptions

Overall: I've used my PT Hub for about 4 weeks now, its been a great way to manage the progress of my clients over time, and to keep notes on their progress

Recommendations to other buyers: use it for a few weeks, it makes more sense once you realise all your client information is in a single place

Great solution to your PT problem

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Been using mypthub for a few weeks now and it has made life much easier for me and my clients, having everything in one place is great!

Great app for PT clients

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to track my workouts in the gym, even when I don't have an Internet connection has really helped me.
Not to mention how easy it is to log my nutrition, thank you.

Overall: I'm a client of a personal trainer who has been using this app for the last six months and I can honestly say it's amazing!

Recommendations to other buyers: If your personal trainer isn't using this, ask then why ¿¿¿¿

GREAT CUSTOMER SERVICE!

Jun 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of workouts and the extremely large library of exercises readily available to build client workout programs!

Cons: Editing client info seems to be rather difficult to change. Still trying to figure out my way around PT Hub so to be fair I still need to gain comfort with the site to give an accurate opinion on the cons of this site!

Overall: I'm still new to PT Hub and learning but having the customer support to help along the way is a top priority on my list! PT Hub's customer service is superb and speedy! This is a high quality that is not easy to come by with today's business's!

Great software - so easy to use!

Jun 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works great on both my laptop and my iPhone.

Overall: This system was super easy to setup! I had no issues at all and my clients are loving it. The support team have also been very responsive to a few minor questions I had.

Amazing!

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The response is fast, the service is accurate and professionnal! They are the best in their domain!

Vendor Response

by My PT Hub on March 16, 2016

Thanks Samuel, it's great to have you with us!

Must Have Software For Any Serious Personal Trainer!

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you're seriously looking for an unbeatable package to build, maintain and keep your clients working hard to their goals with workout plans and macro nutritional diet plans with you, then there is no other software that comes close to MyPTHub, their customer support service is 110%, their PT software is a personal trainers dream come true so if you're serious about offering your clients the ultimate PT service then don't hesitate to sign up for My PT Hub.

Jul 14, 2017
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Jun 07, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money