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My PT Hub

My PT Hub

4.6 (2815)
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What is My PT Hub?

My PT Hub is an all-in-one software for personal trainers, coaches, gym owners, and nutritionists to manage their clients by creating customizable training and nutrition programs while tracking their progress and achievements. Get started with our Free 30-Day Trial. NEW Marketing Features: - Accelerate your business with Google Ads, all from within your My PT Hub account - Showcase your business with MySite, your own virtual storefront

My PT Hub Integrations

My PT Hub Hub dashboard (web browser, mobile app, Apple Watch)
Workout builder
Business & financials
Calendar bookings
Results tracker

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How much is My PT Hub?

Starting From:
$48 Per Month
Pricing Model: Flat Rate
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Pricing starts at $55/month for our monthly flexible plans or $48/month for our Annual subscription plan that you can pay monthly. My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.

My PT Hub Features

What solutions does My PT Hub provide?

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Key user insights about My PT Hub

Based on of verified reviews collected between October, 2015 and January, 2024
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Client management

Based on 1081 reviews
Users appreciate how My PT Hub streamlines client management by integrating various services and apps, making it easier to handle multiple clients efficiently. They find the software invaluable for creating customized programs, organizing client data, and offering a centralized portal for client needs, which enhances the overall client experience. Additionally, users highlight the ability to manage both in-person and online clients seamlessly, which has significantly boosted their business operations and client satisfaction.

Workout planning

Based on 634 reviews

Reviewers find My PT Hub's workout planning features beneficial for customizing and scheduling workouts, with pre-made templates and integration options that save time. However, they note that creating and editing workouts can be cumbersome and time-consuming, with issues like repetitive exercises and the lack of automatic saving causing frustration. Users also mention that the workout library could be more extensive and user-friendly, as the current setup sometimes limits their ability to create diverse and efficient workout plans.

Pros

  • I like the user friendly interface and ALL of the incredible features. I've been searching an end to end solution for over a year and glad to have committed to My PT Hub.

  • It is helping me a lot to organize the customers, to know exactly what they are doing, to save time in collecting feedbacks, photos, making evaluations. I didn't expect it to be that good.

  • It has the functionality to automate a good deal of my business. I love the messaging function as I feel it really helps me keep a pulse on my clients.

  • Flexibilty, good easy to access nutrition info on what they are logging which is a huge plus. It's nice to be able to assign clients workouts when they go out of town or I do, so super huge.

Cons

  • Does not work on desktop version and hard to find on mobile app.

  • There are no options for different foods within a meal plan eg X or this, it is just one set plan which I find frustrating. You cannot change the start dates on the clients programme once they start.

  • I HATE that the software spits out macronutrients for you and you can only tick 3 different boxes to make a difference.

  • They are extremely difficult to deal with, and when requesting a refund for the year of product I will no longer be using, I have been denied and ignored.

Most Recent Video User Review for My PT Hub

SEE ALL VIDEO REVIEWS
Video Review

All in all a good Personal Trainer and Coach Platform, but at a premium price.

4.0
Posted on November 30, 2022POSTED BY:
Shane B. avatar

Shane B.

CEOFood & Beverages
Reviewer Source

Most Helpful Reviews for My PT Hub

T.J. C. avatar
T.J. C.
Sports Coach
Sports, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 11, 2023

"Really awesome, wish I knew about it sooner"

Pros: The connectivity with all the other services and apps, it was easy to dial number of softwares back by using pthub

Cons: the custom app was odd, not bad, just odd

Vendor Response

By My PT Hub on November 17, 2023
That is so great to hear, T.J! If there is anything we can do to help you at all, please do reach out.
Pearl J.
Personal Trainer
Health, Wellness and Fitness, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
August 15, 2023

"Great for a Hobby"

Overall: I used it between 6-12 months, it was great u til the cost wasn't making sense. So I had to go with someone else.

Pros: Honestly, from what I remember, it was easy to use, very simple to upload videos and the interface was visually appealing

Cons: I didn't like the profit-loss ratio. If you have to pay 30% for each person who purchases through the app, and also have to pay for the app each month, plus taxes of 33% tax to gov. This doesn't leave you with much. Cause if you have to buy or rent space to do video work and to have them at a quality level, it will cost.

Switched From: PT Distinction
Reasons for Switching to My PT Hub: It allowed me to use my payment processing company and by pass using Android/Apple so I could lessen the fees and be able to keep more in the company. I found this ideal and it has a lot of great features. It is easy to use. It took forever to re-upload all my videos, but it got done. Very much love this software

Vendor Response

By My PT Hub on August 21, 2023
Thank you for your review, Pearl! All purchases are done through Stripe, so will only be the Stripe fees not the Apple fees. If there is anything we can ever do to help, please do reach out!
Jamal D.
Personal Trainer
Health, Wellness and Fitness, Self-employed
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
October 16, 2024

"My continued experience using My Pt Hub"

Overall: My overall experience with My pt hub has been decent however i cant help but feel the spark ive searched for is lacking. Ive been confident they will continue to update to support the best of a pt’s need but we will see.

Pros: I like its upstanding role amongst software available to support personal trainers

Cons: I dont like the distance between the integration of what comes with the pt business e.g session scheduling and programming. We want all our affairs neatly in one place.

Switched From: Google Sheets
Reasons for Switching to My PT Hub: Pt hub had more features for pt and nutrition

Vendor Response

By My PT Hub on October 23, 2024
Would be great to hear how we can have all your affairs in one place and what is essential to your business! Please reach out to our support team and we can chat through this with you.
Haroon A. avatar
Haroon A.
Lead Officer
Financial Services, 201-500 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 28, 2024

"Gym management "

Overall: Overall experience with the software is excellent

Pros: It's Easy to used And Mobile app availablity makes it easier to used

Cons: It's not easy to used for the illiterate people and also online payment needs more security features

Vendor Response

By My PT Hub on April 8, 2024
Thank you for review, Haroon! If you ever have any feedback, please do get in touch with our support team as we would love to hear it.
Omar E. avatar
Omar E.
Services and consulting in the field of information technology
Internet, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 6, 2023

"An easy-to-use fitness app with customisable exercises and practical tools"

Pros: Customer service came in front. I always receive the comments and assistance I need to help me with any problems or inquiries. There are a tonne of pre-made exercises and nutrition plans to give to clients, but the best part is that you may adjust them. As a result, making plans for clients is much sped up. Additionally, the events calendar is fantastic and offers lots of options for creating various classes and various packages for customers to buy. I would advise any trainer (in studios, gyms, or online) to use this programme.

Cons: I have to cancel some of my ideas and start over completely. occasionally takes a little longer, but that might be my fault? Overall, no issues!

Vendor Response

By My PT Hub on June 9, 2023
That's great to hear! Our support team will always be there to help you out as much as possible. I there is anything we can ever do to help, please do reach out.