--- title: "My PT Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is My PT Hub the right Personal Trainer solution for you? Explore 3206 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/146651/My-PT-Hub/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-02" --- My PT Hub 4.6 (3208) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 2nd, 2026 # Reviews of My PT Hub Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews oj oli j DirectorSports, 2 - 10 employeesUsed the software for: Less than 6 months. “The ability to fully skin the mobile app with your own custom logo and brand colors instantly elevates your company's professional image.“ June 10, 2026 PM Paul M PTHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The main downside I noticed was that some features feel a bit clunky or require extra steps, like certain reporting functions and calendar integrations, which can slow down workflow at times.“ March 17, 2026 oJ onna J Personal trainerProfessional Training & Coaching, Self-employedUsed the software for: 6-12 months. “The platform makes it simple to build workout programs, upload exercise videos, communicate with clients, and track their progress all in one place.“ June 3, 2026 sw stephanie w NutritionistHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The platform lacks visible micronutrient data for trainers, forcing me to use another platform for nutrition planning (I'm a nutritionist, not a PT).“ March 27, 2025 Rob W CoachHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “I love how there is help with marketing, such as a custom landing page where you can display your packages you have created, which is much more professional than just sending over a payment link in my opinion.“ April 1, 2026 LR Lavon R OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “the one thing that i least like about My Pt Hub is the track for progress, could use an update that incorporate a chat for client progress“ May 31, 2025 RH Rebecca H CoachHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “This app makes programme creation, client communication, progress tracking and workout delivery simple and efficient.“ June 9, 2026 DS Dillon S TrainerConsumer Services, Self-employedUsed the software for: Less than 6 months. “Lack of in-depth reporting, its hard to give good stats to clients and can be time consuming to try and do so.“ December 1, 2025 ## Showing most helpful reviews Showing 1-25 of 3208 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bobbi-lee J. ### "Easy Client Tracking, with Room to Improve Exercise Search" November 5, 2026 4.0 I use My PT Hub to keep track of my clients’ workouts and progress. Pros I use My PT Hub to train my clients in the gym and keep track of their workouts and progress. I like that it’s easy to access and lets me track food and measurements. Measurements make it easy for clients to see their progress and feel good, and food helps keep clients up to date with accountability. The layout is much nicer than Trainerize, and it’s much simpler to use. The initial setup was fairly straightforward. Cons Perhaps the search for exercises could be easier. I’d like it to show alternative exercises for different gyms, since I use Google when I can’t find one I need. Review Source R Reviewer Personal trainer Used the software for: Less than 1 year ### "Opinions on my pt hub " August 12, 2026 3.0 Not bad considering I’m now upgrading but could be more user friendly and with less glitches, sometimes it erases data too which is frustrating but as I’ve gotten used to it and so has my clients I’ll be staying for now n Pros I like that you can personalise the brand and once getting used to it it becomes easier to navigate. I like that there’s a lot you can do in the app like check in and manage other tasks within rather than using different softwares. Cons Sometimes it glitches. Especially the app. I find the website a lot more better. Other things like if you spend a lot of time making a workout for a client but didn’t do it in the workout section then it’s a waste of time which is frustrating. It could be more user friendly. Review Source R Reviewer Personal Trainer Used the software for: I used a free trial ### "Great App for PTs & Clients Alike" August 6, 2026 5.0 Overall, I am extremely pleased with how the hub works. I have used it for a couple of years as a client of my own PT and found it easy to use. But being a PT myself now, I have found it easy to use and so useful in managing my business. Pros I like that I can easily create appropriate workouts for my clients as there is an extensive catalogue of exercises to add to a workout. I also like that its easy to communicate with my clients and they can easily log workouts that they do. Cons My only issue is that it is a bit of a roundabout route to bring up a client's workout when I'm coaching. Seem to have to press too many buttons when one click should take me straight to their workout. Review Source R Reviewer Personal Trainer Used the software for: Less than 1 year ### "Easy to use and very simple to get clients on board" August 3, 2026 5.0 7/10 - Easy to use. When setting up workouts they come with own videos (demonstrations and explanation) you can also add your own videos too not just for workouts. Pros So easy to setup, gets started videos that show you round the app it's self to set up clients etc. Plus 30 day free trial was a bonus to see whether you can work with it! A lot easier to use than other apps! Once you pay for the app the payment process is so easy too, overall great value for money - really happy with it. Cons I have experienced issues with the syncing system. clients have been unable to sync MyFitnessPal and other tracker apps. I also don't like that clients that clients cant go back to the previous day to add on to the habit tracker Review Source VR Verified Reviewer Head Trainer Used the software for: 3-5 years ### "Good Tool for Training" July 22, 2026 4.0 The program needs more use of AI and exercise selection at no increased cost. There should be an easier way for clients to enroll. Pros It's a valuable tool for my training business. It's great to be able to consolidate my business into one app. Cons There is a lack of/slow implementation of improvements to the system that others in the industry are using. Set up for clients could be simpler. Review Source R Reviewer gym owner Used the software for: Less than 1 year ### "Best personal trainer app" July 21, 2026 5.0 Pros helps with all aspects of my business in one easy software package. It makes the trainer look much more professional to all clients. Cons need more flexibility for progressive strength training. it does not allow for easy seamless change when progressing clients. master copy stays the same. Review Source R Reviewer PT Used the software for: Less than 1 year ### "Great, but could be greater" July 20, 2026 5.0 It is great. I just wish something could be done with the workouts section. Gets cluttered for ease. Pros Very easy to use for both me and my clients. The UI on the client side is just straight to the point and does not confuse my clients at all. Cons The diet plan building part does not allow to add more options in one meal. This is a huge downside. Review Source R Reviewer Personal Trainer Used the software for: Less than 1 year ### "Great All-in-One Platform for Personal Trainers" July 14, 2026 5.0 Overall, My PT Hub has been a valuable tool for running my personal training business. It has helped me stay organized, improve communication with clients, and deliver a professional coaching experience. The platform continues to improve with updates, and I would recommend it to other personal trainers looking for an affordable, all-in-one coaching solution. Pros The biggest advantage is having everything in one place. I can create customized workout programs, communicate with clients, track their progress, manage nutrition, and organize my coaching business from a single platform. The mobile app also makes it easy for clients to stay engaged with their programs. Cons I would like to see more customization options for client-facing features and reports. Occasionally, the app can feel a little slow or require a refresh, but these issues are relatively minor. Review Source R Reviewer Health and fitness Coach Used the software for: Less than 1 year ### "A Solid bit of Kit " July 14, 2026 5.0 I have had a good experience with My PT Hub. The team have helped me every step of the way. The parent account feature was very useful to me when starting out. Pros good value for money exceptional customer support always improving the functionality of the program Cons The law of ability to mass transfer all data between two accounts owned by the coach. This process could be improved. Review Source R Reviewer Coach Used the software for: 1-3 years ### "Not for smaller client pools (under 10 clients)" July 9, 2026 3.0 50/50. great if you have enough clients to pay the £52 a month but this is not for the smaller PT with just a few clients. Pros ecosystem, UI, integrations, ease of use. This is the most easy to use software/app/program. It looks great and is more intuitive than other services. Cons Far too expensive for what is on offer. They force you into the higher tier just so you can add more clients. The ideal sweet spot should be a tier where you can have up to 25 clients at around £35-£40. As it is the person who only has 5 clients has to pay £52 like a PT who has 50 clients. It's just unfortunate tactics on behalf of the company. Review Source Leonardo C. Técnico de Exercício Físico Used the software for: Less than 1 year 4.5 November 5, 2026 AI summary based on a full review The ability to train clients in multiple ways enhances the user experience significantly. On the downside, the app's performance can be inconsistent, and it is limited to English language support. Log in to unlock the full review, detailed ratings, and pros & cons R Reviewer Personal Trainer Used the software for: Less than 1 year ### "Great app for a great coached and coaching experience." May 8, 2026 5.0 Easy to setup and use. A helpful tool to deliver great coaching. Fair cost for what you get and the option to get your own custom app is great. Pros Ease of use, very useful and thought-out app for both client and coach. Allows you to do everything from custom 1on1 programming to group coaching and beyond. Cons The workout builder needs to be a bit more customizable. You can only input set targets. I prefer ranges for reps but it only allows numerical characters so end up having to write the actual workout in the notes section then clients log after. Review Source R Reviewer Personal Trainer and Online Coach Used the software for: 3-5 years ### "Reveiw of My PT Hub" April 28, 2026 3.0 Pros the best over all fitness app for an online coach. The nutrition section is probably the best of all the apps out there Cons The chat function is very glitchy and voice messages regularly don't send after recorded or show up as 0 secs, and it's very irritating. I would also like to be able to lock workouts so that you can just review them instead of opening them and potentially editing them by mistake Review Source R Reviewer Personal Trainer Used the software for: Less than 1 year ### "Excellent all-in-one platform for remote personal trainers" June 26, 2026 5.0 Security: Excellent. Client data and payment processing feel completely safe. Value for Money: 5/5. Best price-to-feature ratio on the market. Customer Support: Reliable, answers technical inquiries quickly. Payment and Billing / Payment Processing: Secure, but setup takes a moment. Once done, it runs fine. Bugs and Issues: Minor UI lag during peak hours, but nothing game-breaking. Improvements: A cleaner, more minimalist interface for the client app would be a huge step up. Pros he overall value for money is unmatched compared to other software on the market, especially considering the unlimited clients tier. Managing international clients, delivering customized training and nutrition plans, and tracking their daily metrics in one central place works seamlessly. The app makes onboarding and retaining clients very efficient. Cons The user interface on the mobile app can sometimes feel slightly cluttered, which occasionally leads to small navigational bugs or lag when loading heavy workout history databases. Also, while payment processing is secure, expanding standard integration options for international clients could make billing even smoother. Review Source R Reviewer Personal Trainer Used the software for: I used a free trial ### "MyPTHub Review - JP-PT" January 30, 2026 5.0 Overall a solid positive. Given the other options it gives the most flexibility for the cost, without losing core functions. Pros More features than other PT platforms like Trainerize. Better branding, better comms. MUCH better form creation and onboarding, in fact this is the minimum I will expect from other platforms. Cons Workout creation options are a bit weird (it's missing circuits, tabata etc). It's not a showstopper but it does mean I have to get creative. Review Source R Reviewer Physical Therapist and Sports Nutrition Used the software for: I used a free trial ### "My PT Hub for Physical Therapist" March 25, 2026 5.0 Excellent experience thus far. I love the ability to set up automatic check ins for my clients. I plan to use with all my clients. Pros I love the interface for both the trainer and the client. Everything is nice and organized. I love making the templates for check in and sending them out automatically. Cons There really is not anything negative I could say about my PT Hub, I love how easy it is to use. I guess sometimes I forget to assign the workout to the client I wish it automatically connecte. Review Source R Reviewer Online coach Used the software for: I used a free trial ### "Overall very pleased 😊" March 31, 2026 4.0 Overall very pleased with everything. I think it’s easy for both me and my clients to use and it’s easy to make changes. Pros I really like the overall app. The customer support is great! I like that you can make your own workouts and exercises individually to the client. Cons I have a few clients who aren’t as used to English and therefore I would request more languages for these clients - ex Norwegian 😊 Review Source R Reviewer Personal Trainer Used the software for: Less than 1 year ### "good site, takes some time getting use to" June 22, 2026 5.0 good easy to navigate compared to what i done before everythingis in the one page. makes my life easieraa Pros easy to navigate compared to what i done before everythingis in the one page. makes my life easieraa Cons programs not being mon-sunday but being day 1 onward instead just makes it a wee bit awkward as i made plans for everyone thinking it was monday Review Source R Reviewer Personal Trainer Used the software for: Less than 1 year ### "Good fitness app for personal trainers" October 14, 2025 4.0 Clean, easy to use for both my clients and myself. Affordable for a trainer like myself that isn't interested in 100's of clients to cover my costs... but works with me being a more low client base, high quality training programmes with time to connect with the wider family or wellbeing of clients Pros The templates are really helpful and easy to access. Even though I completely customize to make exercises and nutrition to what I need, I appreciate the templates for the cosmetic aspects of a visual online program Cons Not enough exercise video's available, am needing to make quite a few. I'll probably have to buy more space to house my exercise video's Review Source R Reviewer Personal Trainer Used the software for: I used a free trial ### "A solid platform with great customer support." September 22, 2025 4.0 Overall very positive - it would be the icing on the cake if the above issues were to be resolved/added :) Pros The customer support is great. They always respond promptly and are super friendly. The interface of the app is user-friendly and the functionality exceeds that of the previous app I was using. It is value for money considering the functionality - especially with the discount for the first two months! Cons There are a couple of features I'd really like to see that aren't currently available, e.g. the ability for clients to pause recurring payments e.g. if they end up in credit, to save me having to refund them for missed sessions. Also, I find it really frustrating that habits have to be set either as a one-off, or a minimum of every day - but nothing in between! I'd love to be able to set clients habits to do 1-3 times per week! Finally, I wasn't aware that setting up recurring payments carried an additional 0.7% stripe fee, (in addition to the transaction fee), so I set up all my packages as recurring and then regretted it! It would be helpful if this was mentioned in the 'packages' tutorial. When I spoke to support about this, the person I spoke to didn't know about these extra fees. I worked it out by speaking to Stripe and passed the information back to the MyPTHub support. Review Source R Reviewer Head Coach Used the software for: 1-3 years ### "80/20 A Good One" December 10, 2025 5.0 Good one and because of unlimited users, definitely a value for your money! Would be staying for quite some time but hoping for even more improvements! Pros Great customer support, very considerate. Clients having good feedbacks on using the workout and nutrition. Cons No tracking of steps in reports just dailies, no API. Stripe payment support doesn't support some countries (like us in Philippines) so was hoping for Paypal or something else. Buggy on some phones. Review Source VR Verified Reviewer Founder, Coach and Personal Trainer Used the software for: I used a free trial ### "Great experience using My PT Hub " October 13, 2025 5.0 Great, my clients have been enjoying it too and it's come in super handy for adding value to my in person 1:1 sessions too - for example when clients have been going on holiday or have received additional physio workouts we've been able to plug that into the app and assign it to them so it's all in one place and helping them stay on top of it. Pros Customer support has been excellent and super responsive any time I've had to ask a quick questions. Value for Money is also great, particularly if you are running an online/Hybrid business. Cons I found the templates a little bit tricky at first however once I found the right resources to explain how to use them all it was easy. Review Source R Reviewer Trainer Used the software for: Less than 1 year ### "An App You'll want to get!" November 7, 2025 5.0 It has been a great experience. I've used other apps and they have not been as user-friendly or accommodating, especially for the client. Pros The fact that the platform has all the bells and whistles, without being overly complicated for any user. Not to mention priced well! Cons The white-label add-on app was not included in the initial offer when I signed up. It would have been nice to take that feature out for a test drive first. Review Source R Reviewer Health fitness coach Used the software for: Less than 1 year ### "Vale for money application" February 27, 2026 5.0 Application is very good. Easy to operate, easy to create diet plan workout plan. Overall it's a very good application. Pros I have used a fitness training application of a brand before too. But the application of My PT HUB is very good, it's easy to use. and you can easy to use. And you can easily design the diet plan, workout plan and fitness program of your Clint and can easily handle. So according to me this is a very good application and it is value for money. Cons Everything is fine, but you will have to work a little on the process and price of the application's customisation feature. Review Source R Reviewer Director Used the software for: Less than 1 year ### "The Ultimate All-in-One Engine for Scaling a Premium Fitness Brand" June 11, 2026 5.0 My experience has been outstanding. It functions as a world-class, seamless operations engine that allows a premium gym to deliver elite accountability and custom coaching at scale. It completely automates the administrative side of the business, leaving coaches free to focus 100% on what matters: delivering an exceptional client experience and driving elite physical transformations on the gym floor. Pros Uncapped Client Scaling: The unlimited client model means you can grow your membership aggressively without your software overhead increasing. Flawless All-in-One Ecosystem: Natively combining elite workout logging, custom nutrition targets, client messaging, and automated billing inside one app eliminates the need for multiple expensive subscriptions. Premium Custom Branding: The ability to fully skin the mobile app with your own custom logo and brand colors instantly elevates your company's professional image. Cons Rich Feature Learning Curve: Because the software is so incredibly powerful and packed with features, it takes a bit of focused time upfront to master and fully optimize the backend to your specific workflow. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.