# Page 19 | My PT Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is My PT Hub the right Personal Trainer solution for you? Explore 3164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146651/My-PT-Hub/reviews --- My PT Hub 4.6 (3164) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 19 - Reviews of My PT Hub ## Showing most helpful reviews Showing 451-475 of 3164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Personal trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "A wise investment for my company" August 8, 2018 5.0 Overall, My PT Hub has streamlined the way in which I manage my PT clients. No more endless folders with each of their workouts, meal plans, measurements etc and remembering which folder to take in which night. The entire process at my fingertips! I feel it has added a more professional touch the service I provide. The client is able to log there workouts and meal plans on the go which they feedback to me gives them accountability as they know I'm watching! Pros The ease of use and intuitive interface have made the purchase of the software a god send in managing my clients. The ability for me to view their nutrition plans anytime and place prior to meetings means I'm fully aware of there current situation and can advise them there and then. The updated workout plans with tempo and rep range feature makes it so much easier than referring them to the notes section. Cons Sometimes can be a little slow in loading pages (more so when using Windows on my laptop rather than on my iMac even when at home on the same wifi connection) which makes it frustrating at times. Especially if the web page times out and I loose data I'm mid way through inputting. Review Source AM Andrea M. Health & Fitness Consultant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Training Software" January 26, 2022 3.0 I enjoyed the experience of using my PT hub, I think it’s a great software especially when you’re starting up in the business. Pros I like that is supposed to be all in one product for personal trainers and coaches. One price for everything. Cons I didn’t like the system is slow in my opinion. I would also say it could be upgraded. It didn’t quite satisfy my needs as a fitness coach and nutritionist to deliver the best service. Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) I was looking for more features and functions. Review Source Response from My PT Hub February 22, 2022 If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.  VR Verified Reviewer Head Coach Professional Training & Coaching Used the software for: 6-12 months ### "Great software, great price." September 19, 2018 4.0 I'm able to scale my online training business with My PT Hub. I can handle a lot more clients than I would be able to take on if I was still using email and excel docs. Customer support gets back to me promptly whenever I have any questions. I do like My PT Hub overall, but wish the mobile app did everything that you can do on the web browser. Don't get me wrong, you can do a lot on the app, but there are a couple features that have yet to be added. I don't expect to wait long though, they roll out updates pretty regularly. Pros \- You get a ton for a low price. - The macro calculator helps when you're updating a large number of client plans. - The new class/event booking feature is very helpful. - They are very open to feedback and suggestions - Always updating Cons \- App is not as user friendly as it could be - Client Help videos are only available through a web browser and not through the app - Some features, for example: updating height, are only available through the web browser - App doesn't have all the features that the web browser does. Review Source Response from My PT Hub October 8, 2018 Thank you for your in depth review, it is such appreciated! At the moment, there currently are a few features which are on the web browser and not on the app, but this is something that we would will be looking to changed in the near future to ensure that everything can be done from the app :) If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal :) https://www.youtube.com/channel/UCQfaOHrgP\_QGU-E4Anx\_4jA/playlists https://support.mypthub.net/knowledge-base/ LS Lucas S. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "MY PT Hub APP. " June 22, 2021 5.0 I have tried other apps and I have find MY PT Hub the most effective for me, as I train clients online and presencial. Pros I like the most is the exercise library, huge range of exercises. Also is pretty easy creating, modifying, coping and assigning workouts for clientes. I was spending a lot time using excel, now I can easily guide my clients when they are training by themselves. e Cons Macros and Meal Plan, quite confusing to input the macros. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing My PT Hub Because I was cliente in the past, before pandemic and also due the 30% discount. Review Source Response from My PT Hub June 23, 2021 Thank you for taking the time to write a review, Lucas. In your account under the question mark icon at the top, there are videos to show you how to use each area of the platform, which may really help! Please do book in a phone call to speak to one of our team and happy to run through anything you like, whether that is help with the software or any advice we have. Stephen L. Personal Training Instructor Health, Wellness and Fitness Used the software for: I used a free trial ### "Bang for the Buck" October 4, 2018 4.0 It gets rid of all this paper I have. it will increase my productivity by allowing quicker searching and access to clients workouts. Pros The versatility and the customer service. It incorporates nutrition planning and exercise in one place. I can create my own forms and pretty much go paperless. My clients probably will not have to use three or four apps but still need at least two. I can train in person, online and hybrid clients. These are just the highlights. I tried out several other platforms with questionable customer service. These guys were on it though, With online chat, youtube videos, and even scheduled phone service. Cons Not all inclusive and very little integration with other apps. The biggest thing I was in search of was incorporating heart rate monitoring into the platform. Some other companies do but they are outrageously priced. I can handle my clients uploading screen shots of their graphs for now. Hopefully it is in the near future. It would be great if other apps from popular fitness tracking devices could integrate into PT hub in order to add even more personalized service for motivation to my clients Review Source Response from My PT Hub October 15, 2018 My PT Hub want to have all features available for trainers which includes more integration with other softwares, which we will be sure to keep you updated! If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :) FG Fabiola G. trainer Health, Wellness and Fitness Used the software for: I used a free trial ### "Vision Changer " May 26, 2021 5.0 MYPTHUB makes it easy for me to navigate and monditor my clients whenever and whererever . I am able to recieve notification on their updates, set up their schedule for them to succeed and become more confident and independent when it comes to their health and fitness. Pros I love how im able to get notifications when my clients complete a workout. I am able to be more flexibile with having clients in person and via the app. They are able to become smarter at learning the names of exercises and how to preform them properly Cons I dont like how I am not able to adjust someones calendar or view the entire thing to make adjustments. I dont going back and forth with programing and workouts like how if im making a program, i have to make a workout first instead of making it with the program section. I dont like how if a program starts and a client misses a workout they plan continues, i think it should give few days pause time once they notice the person hasnt been loggin in on top of the coach checking in. I think it would be good if the clients can select days they want to workout and then be able to have to orkout generate within the days they have available based on their goals Switched from [Disciple](https://www.capterra.com/p/171731/DISCIPLE/) they are amazing, being able to make it all on my own and being able to really be able to design it how i seen fit , it didnt give the user friendly vibe i needed for what i wanted my clients to be able to do Review Source Response from My PT Hub May 28, 2021 Thank you so much for taking the time to write an in depth review, Fabiola. If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests! https://support.mypthub.net NF Natalia F. Personal trainer Sports Used the software for: 1-2 years ### "Non of my costumer enjoyed and find it's not easy to use " November 14, 2019 1.0 Absolutely horrible experience, shocked of service. Pros I am not sure if I like anything about this software after a disaster experience, not costumer friendly Cons Non of my client enjoyed to use this app, Google sheets are much better and easy to use, I didn't find any cancellation and they take my money and don't want giving me my refund and it's only one week gone, my clients find its difficult to use this app not compatible all the time need to push something to use, sheets just open and go, I not use this app much because no one like it and waiting long time to finish but then they without notice take my money again, no one contact me when I write them they just send me letter via email we not give you your refund that's all, I was shocked and disappointed about how they horrible treat costumes, I didn't want my money go every year I was signed for one only, was costumer service I ever have had, I won't recomend to any one after such a horrible experience, and I was read they give good costumer service, not at all. Review Source Response from My PT Hub November 15, 2019 Hey Natalia, I am very sorry to hear that you have not enjoyed the app and it is not easy to use after not using much of it all. From what I can see you have not contacted our support team throughout your time with mypthub, we would have been more than happy to help you and your clients so that you can utilize the software as much as possible for your business. We have recently released mypthub v3 which was build from the group up which has 100's of new features and is 10.5x faster! When purchasing the subscription we outline everything to the trainer and the reason we give a 30 day free trial, to ensure that it is right for both the trainer and their business. I can see that you have now booked a call to speak to one of our support team we can discuss this with you then. TW Tiara W. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy Programming" January 29, 2021 4.0 I've trialed it twice and have thoroughly enjoyed it! I have also used it as a client once and loved how easy it was to use. Pros I love how easy it is to program and select exercises for client's workouts. I enjoyed the trial to try and use all the features- I was also trialing another popular software program but I didn't last 2 weeks on it because the layout of this software was easier to navigate! It was also really easy to upload and create your own exercises and with a few clicks it was done ! Cons The only con is tracking the workouts given to clients and giving them names to remind yourself what they've already done in your program layout. Sometimes the app lags on your phone and can be difficult to navigate but overall it's a pretty good software program. Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) There was a lot to manage on this software and really difficult to navigate and set up your programming for each client. On the other hand, the app was very aesthetically pleasing and I did like the layout the client received. They also had automated messages that were sent to clients post-workout about how their opinions on the session- which I believe you should be able to set up on My PT hub. Also from a price point they were more flexible depending on how many clients you had- which was approximately $20-30 cheaper than My PT Hub. Review Source Response from My PT Hub February 1, 2021 Thanking you for taking the time to write an in depth review, Tiara! If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests. https://support.mypthub.net JB Julia B. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Just average" May 11, 2022 3.0 It was okay. It was neither good nor bad. Everything was just average. Pros My favorite thing about My PT Hub is the aesthetic of the platform. It is very visually appealing to me. Cons There's just too much going on that I'm not using - I'm looking for simple, simple, simple for my clients. I love all the options for functionality but I need to be able to turn that functionality ON or OFF. My clients don't need to get distracted by elements they are not using. Switched from [PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/) Still searching for my best option. Review Source Response from My PT Hub May 13, 2022 Turning off and on functionality?! We hear you! Hopefully something we can look to do :) VR Verified Reviewer Celebrity and Entepreneur Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Best software for personal trainers" November 30, 2018 5.0 Excellent. If they add the above features it will be perfect Pros Client Booking system Makes you look more professional Cons The booking system only accepts 1 hour slots of the clients. I would like to see a feature that you can select how long each session is going to be for the clients. The application on iPhone is not really branded. Review Source Response from My PT Hub December 4, 2018 Unfortunately, at the moment when you book a one to one session with your client, it only gives you the option of 60 minutes. However, what you can do on our new feature and on the unlimited+ subscription you can create an event and for example call it 'PT Session' which can choose the duration. Once created, you can then add this to your calendar and clients book themselves in or you can do it for them :) I have attached a link to show you all about events. https://www.youtube.com/watch?v=dvS8ixwnIl0&t=19s If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help VR Verified Reviewer Use Design Used the software for: 1-2 years ### "Amazing home games hall" September 14, 2020 5.0 i feel the app might be made tons simpler. i spend longer explaining the way to use the app to my clients than actually coaching them Pros Easy to trace workouts for all of your clients and therefore the refore the client can see it also which allows for nice two-way communication from both the Trainer and the Client. On top of that, the client can even track their diet intake and documentation are often uploaded to the clients account on the app like the Agreement they signed with me (the Trainer) or what their current weightlifting maxes are! MY PT HUB may be a one-stop-shop for all you would like , for the Trainer and therefore the Client both Cons I hope there are all languages ​​in order to make it easier for users to use the program Review Source Response from My PT Hub September 14, 2020 Thank you so much for your review, it is great to heat it helps you keep on top of everything and one-stop-shop is exactly what we are looking to give to trainers and business :) Simon J. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### " MyPTHub massively helped me!" April 25, 2021 5.0 I am solving keeping my clients accountable more. I am finding it very helpful with also contacting all clients in one place not via several ways before. Pros There are so many thing i like about this software and the main thing is having everything in one place. For i work part-time as a Personal Trainer but would like to go full time and the back room stuff and admin has been holding me back. I was using Google sheets/Google Forms my own Online portal through my website and a separate booking/paying system. But with MYPtHub having it all in one place and so much more is gong save me hours of time and stress plus maybe after 4 years the chance to change my career and life around. Cons Maybe an integration with Garmin as i use it myself and so do quite a few people now. Review Source Response from My PT Hub April 27, 2021 It's great to see that My PT Hub has helped you and your business! If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars. https://mypthub.zendesk.com/hc/en-us eS esraa S. esraa salah Accounting Used the software for: 2+ years ### "it improved quality the product" July 8, 2023 4.0 contact with managment is not the easy Pros the app has good countrol over contact especially adult content Cons reporting is very very easy in the app Review Source Response from My PT Hub July 17, 2023 Thank you for taking the time to write a review, greatly appreciated! If there is anything we can ever do, please do reach out. MP Mukunga P. Supervisoryor Restaurants Used the software for: 1-2 years ### "My Go to Fitness App" December 6, 2023 4.0 Its Effective.It meets my day to day needs particularly since am always on the go Pros Its Build Specifically for Fitness Enthusiasts and advocate's Cons Workout Video Logs needs some updates regularly Review Source Response from My PT Hub December 7, 2023 Thank you for the review, Mukunga! If there is anything we can ever do to help you and your business, please do let us know. MC Maxwell C. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "I would highly recommend My PT Hub" September 8, 2023 5.0 I would highly recommend this product to any other online coaches! Pros My PT Hub has been very helpful for online coaching. We switched from trainerize and feel like there's a lot more options available to help give clients the best coaching experience. Cons I don't have any complains thus far with this product. We haven't really integrated our billing yet or taken full advantage thus far. Review Source Response from My PT Hub September 12, 2023 Thank you for your review, Maxwell! We have some great things coming, so keep your eyed peeled. PJ Pawan J. Senior Subject Matter Expert E-Learning Used the software for: 1-2 years ### "My PT Hub provides the perfect solution for employee engagement and fun activities. " February 27, 2023 5.0 We use this tool to organize fitness and nutritional awareness event every week and this application makes it easy to alert the employees about the details and timing. Pros Team leads can easily schedule meetings, events and even fitness and other entertainment programs to keep employees engaged and content. This tool provides easy event scheduling and reminder option to ensure nobody misses out on the fun. The program offers one of the cheapest service in the market with plans starting from 20 dollars. Cons This application is designed primarily for running businesses rather than helping increasing engagement and activties. The inerface can be difficult to adjust intially because of over functionality. Activties are difficult to assign and require a lot of modifications. Pre-existing activties are limited. Review Source Response from My PT Hub March 7, 2023 Really appreciate the in depth review, Pawan. Would love to go over the feedback in a little more detail if you have time. Pop an email to support@mypthub.net and we can arrange a time to chat over the phone to see what we can do to help! LT Liam T. Self-employed Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "My PTHub 6 month review" April 10, 2021 4.0 Allows you to realise the potential of 24/7 online coaching improving the experience that clients get from your services and also makes this more efficient. This in turn allows you to scale the business a lot better and also have more freedom with your own life in how you work Pros Very easy to use and cost effective especially as a sart-up business. Overall consensus amongst clients is that the Hub is easy to use and people feel it enhances their PT experience Cons Sometimes when you are trying to make multiple different programmes for clients, it can get clunky to manage in the dashboard and this is especially the case with the nutritional elements of the site. Potentially trying to incorporate a grouping system to put specific programmes into would be preferable to help with ease of use as more clients with differing goals get added to the software Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing My PT Hub MyFitnessPal integration for nutrition. Lot more cost effective in terms of scalability with £50 a month for unlimited clients Review Source Response from My PT Hub April 14, 2021 Thank you for taking the time to write an in-depth review, Liam, it's much appreciated. If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests! https://support.mypthub.net TP Tyler P. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Best Personal Trainer / Nutrition Coach on the Market" September 20, 2022 5.0 Excellent. Highly recommend. Most trainer apps go off of certain amount of clients get a certain charge and as you grow they increase your price of app. With PT HUB its one price and GO! LOVE IT Pros Allows me to do everything with my clients from workouts, nutrition plans and nutrition accountability to daily goals and progress tracking Cons For real only thing I don't like is making me update my timezone everytime i log in. They explained was to ensure calendar stay correct per where i am located at time. In future hope they use location from device to auto update this and then nothing i dis like! Review Source Response from My PT Hub October 10, 2022 Thank you for your review, Tyler, it is much appreciated! If we can ever do anything to help, please do reach out to our support team and we will do everything we can to help. Mike G. Founder/ Head Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Switched from PTDistinction" November 24, 2021 5.0 Pros Online bookings, CRM, messaging, following, personal training and nutrition coaching options have been huge for me, (I'm an online nutrition coach) totally an all in one program Cons Honestly no flaws - I switched from PTD and it makes sense, sometimes building fitness routines can be challenging but other than that - it's great Switched from [PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/) Nutrition options Review Source Response from My PT Hub November 30, 2021 This is great to hear, Mike! As always, if you ever need any help pop an email to our support team at support@mypthub.net and we will be more than happy help. LH Luke H. Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Lots of bugs not client friendly" August 31, 2018 1.0 Awful at first looked great everything worked great then things kept crashing and bugs happening to be told it will get better. This is not good enough if I'm paying money it should be right. The app is hard to use and doesn't clearly get you where you need to go especially for clients they want something easy to use. As a PT you want to train and teach them fitness and nutrition not computer science. Good marketing and but completely bad customer service and solutions not happy at all. I'm even more unhappy the fact I paid for a month and got no refund although I've not even been successful using it bad customer policy if I buy a product that has issues and doesn't work pretty sure I should be refunded but that's where they will lose customers bad call. Pros Lots of features and makes things easy when works Cons Lots of bugs in the first couple of weeks constant excuses and then told is now fixed issues with app had to keep resrarting. Customer service pretty poor full of excuses and still charge you although the product doesn't work. Really hard for clients to use it's not user friendly 1 out of 6 clients could use the app that's a bad percentage but PT hub didn't care they just want your money bad service and bad customer service Review Source Response from My PT Hub September 4, 2018 With My PT Hub, we give all trainers a 30 day free trial which we do not ask for any card details, this is to ensure that the software is right for both the trainer and their business. Our support team have responded to all your emails that you have sent it going through each issue that you had had, our support also asked to book in a phone call so we can discuss all of these issues over the phone with you which you did and we went over this with you over phone. If My PT Hub ever has any issues/bugs we ensure that we get these resolved as quickly and efficiently as possible, I am sorry that you did not enjoy your experience with My PT Hub and if you want to discuss this with us, then please feel free to pop us an email or book in a phone call. JL James L. Personal Trainer Professional Training & Coaching Used the software for: I used a free trial ### "Trial complete, and it was a no brainer to sign up" October 14, 2019 4.0 Pros It was a no brainer to sign up as the trial is throough and allows you access to all the features. Allowing you plenty of time to setup clients/new and existing to give feedback and compare to previously used apps. Interface usability for clients is simple and straight forward with good video explanations on getting started at the beginning and you are even able to record and upload your own for a more personalised touch. Workout interface is practical and includes built in timer for in-between sets. Auto calculator for macros and calories is helpful. Pre made plans are great and very useful for editing to personalise for clients. Cons Doesn't have a priority list to potential clients which need more attention. I have also had clients complete workouts but no notification come through. (This could be down to human error) Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing My PT Hub Better value for money. Switched from [TrueCoach](https://www.capterra.com/p/155784/truecoach/) MyPTHub offered all and more at a more competitive price. Review Source Response from My PT Hub October 16, 2019 Thank you for your review, James it is great to hear it was a no brainer for you! If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team :) https://support.mypthub.net Oh just one more thing, tomorrow we reveal to the world some very exciting news, the following link will allow you to be one of the first to see what this is. https://www.mypthub.net/special-event VR Verified Reviewer Distance Based Coaching Animation Used the software for: 2+ years ### "My review." September 11, 2018 4.0 My overall experience is pretty good, this will be I think the 3rd year that I am using it and I have already recommended it to three colleagues but I would like the feature issues to be addressed faster. I think it would be helpful for you to find a way to be more in touch with your clientele and their needs​. Pros The best part of MyPTHub I would say that is the value for money and the customer service. Cons The features of program design have some flaws which are taking a long time to be fixed, if they do. Review Source Response from My PT Hub September 12, 2018 Great to hear that you like both the price of My PT Hub, we have by far the most competitive price on the market! My PT Hub will be going through some changes within the coming months, so make sure that you keep your eyes peeled :) ACK Alexander C. K. Certified Personal Trainer Recreational Facilities and Services Used the software for: Less than 6 months ### "MY PT HUB - The Best Software For Inspiring Personal Trainers" May 8, 2019 5.0 It has made my business much more efficient and effective. I only have to use 1 app to track everything now and store client documents, instead of using 5 or 6 different programs or apps to track everything and store documents. It has made my life and business all that much simpler. Pros Easy to track workouts for all of your clients and the client can see it as well which allows for great two-way communication from both the Trainer and the Client. On top of that, the client can even track their diet intake and documentation can be uploaded to the clients account on the app such as the Agreement they signed with me (the Trainer) or what their current weightlifting maxes are! MY PT HUB is a one-stop-shop for all you need, for the Trainer and the Client both. Cons There's currently no way, no function, in MY PT HUB to auto-calculate how much more weight the client is lifting today compared to 1 month ago. If you want to see how much a client has progressed since they started working out over the course of a month, how much more weight they can lift, you have to compare the numbers manually and calculate the percentages yourself (such as a 10% increase in strength over the course of a month for example). Hopefully, MY PT HUB will add this functionality in time. Review Source Response from My PT Hub June 20, 2019 Firstly, thank you so much for writing an in depth review on My PT Hub, it is greatly appreciated! It is great to hear that we are all you need for a personal trainer, this is exactly what we are looking to do, make everything easier for you and your business ? My PT Hub will be going through some big changes in the near future which we think both trainers and clients are going to love! If you head over to out support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests! https://support.mypthub.net BB Blake B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "My PT Hub Review" December 18, 2020 5.0 I've taken my entire fitness business online. My PT Hub is easy to use and my clients like it plus the price is great! Pros For the price, you can't go wrong. There are plenty of features for clients and it's pretty easy to use. I've been using PT Hub for a few years now and it's come a long way. It's pretty simple to use, upload your exercises (or use the exercise database), create the workout and assign it to your clients - Pretty easy. I recommend My PT Hub to anyone, especially if you're just starting out in the online personal training business. Cons None really...although it'd be nice to have a chat feature so I can talk with a rep sooner rather than later. My decisions are time sensitive using a chat instead of email would be nice. Don't get me wrong- the email support is great and the reps usually get back to me pretty quick. Other than that, the software is great! Reason for choosing My PT Hub It's the only one I've every used. Review Source Response from My PT Hub December 23, 2020 We do have a live chat option on our website as well as email, which you can get an instant response 9-6 GMT Monday to Friday. JR Joe R. Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Covers all the bases" June 19, 2021 5.0 awesome... fantastic bit of software Pros as a gym owner, Pt and online programming business its allowed us to stream line our service as well as add extra value to our current members and clients. Cons it would be nice to add a more freestyle option like Truecoach has for alongside the current set up. this would allow for some more flexibility in how the programs written can look and a more convocational programming style for our personality to come through. Alternatives considered [PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/) Reason for choosing My PT Hub overall better coverage for our needs and better integrations. Review Source Response from My PT Hub June 22, 2021 Thanks for the review, Joe! If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests. https://support.mypthub.net Talk to a Capterra advisor for free and get results within 15 minutes.