Who Uses This Software?

Small business and teams within larger organizations


Average Ratings

487 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Airtable
  • airtable.com
  • Founded 2013
  • United States

About Airtable

Airtable is the relational database for the rest of us. With a spreadsheet-like interface that anyone can use, realtime collaboration, and rich features like file attachments and reporting, Airtable is the friendliest modern database.


Airtable Features

  • Backup and Recovery
  • Data Migration
  • Data Replication
  • Data Security
  • Database Conversion
  • Mobile Access
  • NOSQL
  • Performance Analysis
  • Queries
  • Relational
  • Virtualization
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Contact Database
  • Contact Import/Export
  • Interaction Tracking
  • Lead Management
  • Prospecting Tools
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Audience Targeting
  • Brand Management
  • Campaign Management
  • Categorization / Grouping
  • Conversion Tracking
  • Distribution Management
  • Editorial Calendar
  • Multi-Channel Publishing
  • Publish Scheduling
  • SEO Management
  • Social Media Management
  • Video Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Access Controls/Permissions
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Customizable Branding
  • Metadata Management
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Campaign Management
  • Client/Property Matching
  • Contact Management
  • Email Marketing
  • Interaction Tracking
  • Lead Management
  • Property Alerts
  • Referral Tracking
  • Segmentation
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Airtable Reviews Recently Reviewed!


Capterra loader

Early User and a Returning Addict

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, basically a database without the complexity of being one. No more managing of tabulated data via spreadsheet or simple table in word processing software. I also like the fact that I can do data entry in expanded and table views (I have a base called "Ideas", where each column correspond to an area of interest in idea generation, e.g. Problem, Market, Competition, Elevator Pitch etc. - which the preferred data entry method is in the Expanded Jew; where as for base such as my "Bank Transactions Tracker", the table field is better.

I also like how they aren't just focusing on being American (yay to company that bother to cater to ALL date format under the sky) although for some other colum type they haven't got down to it yet (telephone number etc.).

Personally I am a big fan of the Pro feature Blocks, which I used to create performace dashboards for my freelance subscription business. The Blocks feature is the only reason I opt to pay, although I am paying mostly out of my credits accumulated during the earlier days of Airtable.

Also like the community that's building on top of it, forum is very active and lots of power users to learn from.

Combine with with other IaaS tool such as Zapier and you get a really powerful tool.

Cons: Insufficient control (can be easy to make mistake such as accidental typing etc.), lack of data validation (upon data entry), and interface could use more customization (e.g. lots of empty/white spaces in Card views, can't have multiple lines in field header etc.).

Overall: Overall I am a super fan of Airtable - first discovered, fell in love, and told everyone I knew about Airtable 3-4 years ago, IIRC when they first appear on Product Hunt. Build a whole bunch of bases to manage my person life (book list, financial trackers, a large inter-linked base to track 3D printing activities for a local maker space etc.). Stopped using it for awhile because I was focusing on my day job for a few years, before coming back to do side projects and businesses.

Ended up build a tracker for my subscription business, with automated renewal and receipt email generation via Zapier. Airtable is not perfect but it made a non-coder me into someone who can create a solution that's "almost there". I always tell people - Airtable can't do everything (like a fully customized software) but 80% of your need can be satisfied by Airtable with 20% of effort, broadly speaking.

I also love their Customer Services - while it is no longer the Airtable 2-3 years ago where I just chat using the chat tool (Intercom or..?) and ask UX related questions as they come to me (simple questions, not too different from asking a coworker in your office) and even caught the CEO Howie Lou a few times; it is still a very well supported software/ company where the CS team actually know the system really well and does't just shove canned responses in your face.

Overall, lots of love for Airtable!

A User-Friendly Database

Sep 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Airtable for a couple of years after finding an ad on Facebook. I made some bases for personal use and liked it so much I recommended it to colleagues at work. I work at a small not-for-profit and we have started using Airtable as our main contacts database. Several projects also use it. I like to use Airtable because it is so user friendly. It's easy to get a base up and running, either from scratch, or using a template. It's easy to pull the data you need and if you have a problem, the customer service is very responsive as well as the community forum. I think the best thing about Airtable is that you can try things without being worried about making a mistake. It's easy to copy a base for trying something or you can undo and make snapshots. It's user friendly and aesthetically pleasing.

Cons: At times I get frustrated by some of the things Airtable can't do, for example, finding duplicates as they are added. Also, I would love to be able to use a form in Airtable to keep contacts updated without using Zapier. Improved form features would allow me to use Airtable's forms instead of Google Forms. I would also like to be able to sort by colored records.

Another negative, in my opinion, is the pricing structure. We are a small non-profit and receive a non-profit discount, which is great, but we try to keep our costs down and it can be very confusing trying to pick the right combination of workspaces, bases, collaborators, etc. to keep the cost down.

Overall: I use Airtable personally to manage my volunteer activities, and professionally. I have used it to create purchase order forms using the design block and our company is using Airtable exclusively to manage contacts. Many projects at the company are using Airtable in numerous ways. Since I started using Airtable, about 2 years ago, I have seen many positive changes and I hope the company continues to expand and improve the user experience.

A spreadsheet is a spreadsheet, right? Wrong!

Aug 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like this software so much that I pay for it monthly, and I don't consider 25 a month "cheap" for me. But it has been so useful that I can't imagine not having access to all the features.

It's complicated to say what I like most because that entails an explanation of what it does. It basically combines spreadsheets with databases and then allows you to view your data in a multitude of customizable ways. And share just the parts you want to share, or all of it. You can also add collaborators or have clients input information directly through forms. You can take all of this and embed it on your website or on facebook.

The various views can be a gallery of photos, or a more standard spreadsheet, or you can output it to lists like an address list, or set it up to print labels of just the records you want to include.

You can use it for project management and production queues, keeping track of vendors or clients, sorting and updating inventories. It's really brilliant to the point that I've moved away from other spreadsheet programs, task management systems and photo gallery software in favor of using Airtable.

Cons: It's not perfect! There are a few things I haven't figured out how to do or it's fairly clunky still. But much of that is my own lack of skill in certain areas. I'd love to utilize API but I'm still too much of a novice to really figure it out. Once I do, though, I feel like it will take my website to another level.

One of the features is the ability to take a group of records and output it into a format you create. It would be great if there were some templates available for this sort of thing, but I'm not even sure how that could be implemented. It could just be my own laziness!

Overall: I love it so much I support it financially, which is a big deal for me. I'm a very small business and a monthly subscription is always viewed suspiciously. But I love how they are constantly building in new features that make it more and more usable. Things I didn't even know I wanted until it existed. And there is a free option! I just wanted access to the premium features.

I'm currently using it for:

-production queue

-development outlines and goal setting

- inventory tracking linked with vendor management

- galleries of photos incorporated on my website and on Facebook

- managing home chores and tasks

- keeping track of any number of personal and professional lists

Capterra loader

Airtable is the Spreadsheet (and more) Application Everyone Needs

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an early adopter of Airtable, I've seen the program grow from a more functional and intuitive version of Excel to a full fledged application that can do anything from spreadsheet management to producing a CRM or project workflow. Initially, I used the application for QA and bug tracking, but now I use it for inventory for art I collect (I can even include photos for visual reference), lead tracking and generation, and a few other practical things. The more I use Airtable, the more I'm impressed with how much potential the application has to positively impact any business, organization, or individual.

Cons: For first time users, it can be a bit intimidating, especially if checking out the application, casually. One great resource that Airtable introduced is Airtable Universe, which highlights and demonstrates working and real examples of how companies and industries are using Airtable to track deadlines, scheduling, and a slew of other use cases. I would recommend that as the starting point for any novice of the application or anyone interested in giving it a try.

Overall: As I mentioned before, I am now using the application for QA and bug tracking, but have also used it for task tracking on collaborative projects I work on, which I've found to be really effective. I run my own business and am the only employee, so I don't need a full fledged project management solution and found this to be a great alternative when working with other companies that don't use one for web development, either.

Since Airtable also provides different ways to view data (Grid, Form, Gallery, Calendar, Kanban) the ways in which this product can be used are infinite. There's even a mobile app!

The Evolution Of The Spreadsheet

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Airtable is a refreshing new look at what spreadsheets can be. It is great for organizations with varying degrees of user experiences with spreadsheets. And if your organization uses spreadsheets quite extensively, then this might be a great alternative. As mentioned in Cons, the proprietary nature of Airtable means that if you need to keep a standalone copy in a file format, you will not be able to do so. You can import those current spreadsheets, but once manipulated and modified in Airtable, you must continue using it. So, archival files are not possible. Something to consider, as some enterprise environment do like to keep electronic files locally archived for attachment to specific documentations. Airtable might not be that solution.

Pros: Spreadsheets are great because of their flexibility. But most of its power lies behind a vast library of functions that users must have a good understanding about its syntax and how to use it. Add to that the fact that they are not exactly pretty to look at. The solution lies with Airtable. Coined as part spreadsheet and part database, it provides a new way of displaying vital information without all the hassles of setting up a spreadsheet. For starters, Airtable offers a vast array of templates and layouts to choose from. If you are proficient, or the templates simply do not provide you with the necessary layout, you can start one from scratch. Maybe even create your own template. Airtable is like a high performance spreadsheet with a serious upgrade on its user interface. Even the user experience is something quite amazing. YOu add, remove or modify the columns and configure them to accept the data you need. It does all a spreadsheet can do, except that its coolest feature is its ability to go from a grid appearance, like your typical spreadsheet, to a form appearance, which resembles more of a database. Airtable offers a wide array of functionality in its free subscription level. Upgrades offer more customization options that enhance the functionality and appearance of your table. And to make the transition from regular old boring spreadsheets to Airtable, they offer importing of your data to start off with.

Cons: It is much easier than your typical spreadsheet, but if you are a true spreadsheet power user, you may find a bit of a lack in its functionality. Again, only if you are a power user, which most of us are really not when it comes to everything spreadsheets can do. There are limited hover over hints for the buttons and fields, so you need to really click on them to find out what they are used for. Novice spreadsheet users will still find a similar learning curve with Airtable, but because the core functionalities are visible from the top ribbon, it does make it just a bit easier to use. But, remember, there will still be a slight learning curve, especially with more advance features. Please note, it does well at importing those current spreadsheets, but Airtable is proprietary and online, and does not do well if you need to export it into a document for archival purposes.

fantastic solution for information-oriented project management

Mar 27, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: * lends itself well to building information tracking resources * simple data-driven layout * scalable project areas my operations team uses airtable to manage a lot of information flow and have converted complex tracking resources into the airtable format. the fact that we now utilize the app for a lot of these solutions is a testament to its immediate strengths. i enjoy how airtable doesn't necessarily force me into any specific workflow, which has been the major reason why other project management solutions don't work--everyone has a different philosophy around project management.

Cons: * pricing model * learning curve * communication management * lack of certain standard features there are a lot of glaring pain points that my team encounters on a weekly basis which makes airtable, not necessarily the perfect solution but rather the best we've found so far. first off, airtable is too expensive for my company based specifically on their pricing model. to note, airtable charges per user per workspace. each member of my team manages specific projects related to a different area of the business. for ease of organization, we have a separate airtable workspace built to accomodate each employee. for example, we have a workspace for finance projects and a workspace for customer support projects. from a visual project management standpoint, this makes the most sense. sometimes our finance manager will need to engage and comment on a project base going on in the customer support workspace and vice versa. this engagement occurs daily. if you're a single user, incredibly small team or your company is client-based (where these costs would go into your billing), airtable's pricing model may not be much of a hinderance. there is a high learning curve when you get started. this is about a week of tutorials and deep-diving into the app. a lot of this time was spent modifying personal workflows to best utilize airtable. after that week of hair-pulling and a lot of cursing at our computer screens everything immediately became easier. one strong flaw in airtable is its team communication solutions. you have the ability to run comment strings on individual data rows, but an overall tab dedicated to general discussion would be immensely helpful to streamline discussion and reduce the amount of hunting/pecking for information. for a project management solution, airtable is fairly weak at offering seemingly standard task management features like scheduled notifications and workback timelines. after enough online digging, you can sometimes stumble upon a "good enough" solution. on this subject, archiving is not at all available, which is one of the more "seriously?" missing features.

Wonderful solution to spreadsheets, needs more restrictive access, tech support needs improvement.

Oct 10, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Last year I was on the search for a solution to replace XLS and found Airtable. Previously we were using microsoft xls, as we found even GoogleDocs didn't work for our purpose.

We produce hundreds and up to thousands of products for one event and previously used xls to keep track of production and for by line item invoicing purposes. The ability to have all the data in one spreadsheet but then filter things out in a specific view that allows you to see only what you want is useful and makes it so you don't have to have multiple spreadsheets with the same data. For example we have an invoicing view, that's filtered easily to show costs. Then a post event inventory view where clients can see what they can use for next event. We also have a QC view where our team members can easily QC the product without all the unnecessary data in their view/way. We also use filters to easily show us what still needs to be approved and what is left to be produced for the event. It's a been a great way for us to manage large scale projects and our clients love it. Also, the fact that it has a phone app is helpful to us since we work events, we are constantly on the road traveling and not always at a computer.

The ability to download the spreadsheets is simple also, so when I need to create an XLS file to accompany our invoice, this is simple and easy for me to do.

Cons: The #1 priority for improvement that every Airtable user complains about is the lack of restrictive access. Access is "all or nothing" so if I give my clients "Read" access, they're only limited to one view and can't edit or note anything. If we give them "Edit" access they are able to edit anything in our entire database, including our pricing, so that doesn't work. We want, for example, a customer to be able to go and note/change info for one column and not be able to add/remove anything. For example they could go in and put "approved" for a line item that they approve for production, but can't change any cells not in that column.

I'm not confident in their tech support at this time . Recently we had some data loss issues that created mass concern. We added data to specific cells in an existing spreadsheet, and the next day the data was gone. Airtable keeps record of any change in a cell and there was no record of us ever entering the data, like it never happened. We provided specific examples and their explanation of "packet loss" on our end makes zero sense. Based on data that we entered that day, we added a photo, then added a date, photo, then date... all the photos stuck, the dates did not, so it would mean that every other second a packet data loss happened? They still haven't given a suitable answer to this, and if you can't rely on the data you enter being there, that's made us think twice about moving to the paid version, which we were about to.

Overall: We can have many views of the same data in one place without duplicating the data. Each person can have their own view based on the data they need to see. The biggest benefit we've had is time saving and the ability to access this data anywhere, at any time.

Capterra loader

Helped us understand complex projects

Oct 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that you can build the tool you need and that in that process the conversation your team will have is very valuable. Airtable is not an out-of-the-box just but more like Lego bricks and the (almost) only your own imaging that set the boundaries. So you need to ask the right questions about what is it you want to do and know? Which information do you need and what do you want to be able to do with it. When you ask that questions in a team you will have a great conversation about goals, ways of working, differences in need etc.

Airtable provides you with a variety of tools to make this happen but you need to take the time to build your tool. If you don't and "just" use it as a spreadsheet you won't use the real potential of it.

We have used Airtable to keep track of a complex website, booking a video equipment, project, ideas, teachers projects and more. One of the most powerful things about Airtable is that you can create different views and then create different processes.

An example is that we have a table with activities for teaching that we publish on our website. We needed a process for reviewing text for errors, a process for reviewing which activities we should share and not share, a process for which activities we had cases for etc. Doing that in Trello would mean multiple boards. in Airtable we could just create a new view with the same records.

Cons: I will say that hardest part about Airtable is understanding the logic behind it and that it is something else than a spreadsheet. I took me some time, and it has been hard explaining it to my colleagues.

Overall: I can now build the tool I need. And since my (and my teams) needs changes with time I can modify my Airtable bases to match that.

When you build your own tool with Airtable you will need to ask good questions about your need and goals and if you're in a team this can start a very good conversation.

It's much easier for me now to get not lost track of a big and complex project because I can split it into smaller parts that more understandable.

With features like formula and roll-up, I can setup my base to quickly show me some important information. Like how many urgent task within an acitivity.

Airtable is great at organizing complex data that you need to interact with dynamically

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've migrated several of our Operations Office processes to Airtable and couldn't be happier. Not only is Airtable easy to use, it's easy to integrate. It might not do everything we need, but by linking tools, like Zapier, it's so simple to manipulate data and let the data trigger actions in the other software that we use every day.

For example, we've built a base to track key distribution for our 210,000 sq. ft. facility. We have a table with records for each of the 858 unique keys in our inventory, which links to a table where we track all of the keys issued to individuals. With filtered views, it's easy to see who has past due keys or which rooms are at the greatest security risk. And because it's all web-based, we don't have to worry about who checks in a key because everyone's base is updated in real time.

As a relational database, Airtable lets you establish connections between two complex tables. We can click on a person to see all of the keys they've been issued, or we can click on a key to see all of the people who have it.

Not only are our processes more efficient, they're actually more productive. Working from a standard spreadsheet, the type of reporting we're doing now would not be feasible. With Airtable, getting the answer is almost as easy as asking the question, and with the mobile app, I can ask the question wherever I am in the building--or outside of it.

Cons: Airtable has a great feature set as a relational database, particularly for the price and ease of use, but there are some limitations--not enough to cost a star in any one category though. The nine bases we've built so far were all things that we migrated from a spreadsheet system. From that perspective, Airtable is missing the ability to use conditional formatting and it's a little lean on available functions in the formula field. So far I've managed to find workarounds for almost everything, but they're not always the most elegant. Despite these limitations, we recently upgraded to an annual paid plan after six months on the free plan.

Overall: Airtable saves us time, but it also saves us money. We're able to better manage resources when we can see how everything connects. That's what Airtable is great at. We had the data, but we were missing the lenses to put it in perspective. Having a column of dates in a spreadsheet is useful; being able to see those entries distributed on a calendar with a single click is a game-changer.

I enjoyed spreadsheets before, but I love them even more now

Sep 21, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how user-friendly and clean the interface is. Subtile design elements make it visually appealing, which makes a difference in our satisfaction considering how much of our day is spent looking at spreadsheets. I also like that it is relatively easy to use. Right away, new users can create beautiful, basic spreadsheets, especially making use of the curated templates. There are more advanced functions, however, that require a little more research and statistical know-how to employ.

Cons: This is a new(ish) product, and as a result, I can sometimes think of features that would be helpful that should be added. One, for example, is a better way to see which of a base's users are viewing the sheet in real time. Another is some additional formatting options involving colors and perhaps parent-child relationships between rows. Maybe some of that will develop over time. One more note of caution: if you're using this and you decide to add a profile picture to your account, think about whether you want to have a profile pic longterm before you do it. Once a photo is added, it can only be changed to a new photo, not changed back to the generic avatar. I finally was able to achieve a workaround for this via Airtable support, but I thought it was strange that their system wouldn't include capability to simply remove your profile pic.

Overall: Overall, our office has really benefitted from using this product for shared spreadsheets that many people are viewing and updating on a daily basis. I've recommended this product to others, who have in turn started using it themselves.

Capterra loader

The Tool Every Organized Person Needs In Their Life

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The greatest feature of Airtable is how flexible and customizable it is. If you can dream it, there's probably a way to do it in Airtable. Usually, that type of flexibility comes with a poor user interface or a steep learning curve. Not so with Airtable. It starts where users are familiar (a basic spreadsheet) and makes it easy to add on powerful features. You don't have to be a database guru to gain major efficiencies.

Cons: I wish there were more formatting options for the long text fields, particularly for Markdown support. This would leave the field essentially plain text on the backend, but would render stylistically on the front end. This would allow for many new use cases for the platform.

Overall: I have used Airtable since its early days for a variety of business and personal uses. And that's what I love about it: it's so flexible that it can meet just about any use case. At work, it has helped me organize complex projects, track content libraries, provide detailed documentation about major website overhauls, and more. In the time I've used it, I've been impressed with the rich feature sets that are regularly added, and the documentation is helpful. The team at Airtable seems to really understand who their customers are and what they need to be successful.

Capterra loader

Amped up Excel

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it's structured like an Excel doc - it makes learning it and teaching others really easy. The ability to group, filter, and sort is amazing and the multiple views create visualizations for people who see things differently.

The vast number of templates to use or start from is unmatched in the project management software space.

Customer service is incredible. They're help FAQs online are great, and if you reach out to talk with someone they are responsive with helpful info.

Cons: It's not easy to sort something out of view (e.g. a checkmark column for done items, there's a workaround but it could be easier)

It's difficult to have dependencies like Excel (e.g. if I select a date in the column, populate a date in the other)

For project management, it's not the easiest to handle sub-tasks. You can create a column for the main task and then group on that, but for projects with many main tasks it becomes cumbersome to rely on always having it grouped that way.

You can't copy a template into an existing base.

Pricing per user, per account. It would be amazing to upgrade only certain bases so all users on my account are counted the same.

Overall: I love Airtable! As a consultant I'm using it now on 3 different projects and everyone who I've invited to join loves it. It's intuitive to use if you're familiar with Excel and easy to bring people in. The free version they offer is amazing and you should start there. Before you dive in, review the template space so you can get creative ideas on how to start building your bases.

Capterra loader

Airtable revolutionized our business

Aug 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is above all easy to use. You don't need a computer science degree or coding certificate to do great work with it. And this doesn't seem to compromise its functionality for the average user. The organization capabilities - from the overall workspaces to within the records themselves - are what drew us in, and the file storage capabilities, Zapier integration, and collaborative workspaces totally hooked us. The ability to customize each individual database is paramount, and we rely on the fact that we can access our databases from anywhere. The colors also should not be taken for granted.

Cons: There are some limitations that we have had to find workarounds for, primarily not being able to share information across bases (we now use a Zapier integration to do this, but we've found it unreliable and limited in its own right), and not being able to integrate email in a way that is useful for our business. But there is nothing that Airtable CAN do that we dislike.

Overall: Airtable is an impressive blend of high functionality and easy user experience. We've been able to standardize and streamline our employee onboarding process, store and organize important documentation for our team and affiliates, increase the depth and efficiency of our client management system, and collaboratively create and build new content for our clients. It's Zapier and Asana integrations have been critical to these processes. We now have 35 employees, whose tech literacy range widely, using Airtable in their daily work. We absolutely LOVE Airtable!

Airtable revolutionizes the boring concept of relational database and makes it hip again!

Jul 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Airtable offers ultimate flexibility and accessibility. Gone are the days when you must spend a significant portion of efforts with schema and data dictionary design upfront. Database development and management can now be truly iterative. That mate very well with agile development methodologies.

The graphical nature of the platform spares users from possessing prerequisite knowledge of Structured Query Language (SQL) and command-line interface (CLI).

The design principle democratizes NoSQL by gifting business users the benefits of NoSQL database (e.g. MongoDB, Cassandra, Amazon's DynamoDB). It expertly fills the void between Excel, Access, SQL and NoSQL databases, and even FileMaker Pro!

Cons: Most of Airtable's targeted clientele may already be familiar with advanced functions from Excel or SQL and would naturally be interested in leveraging them for advanced calculations or business logic. As feature-packed as Airtable is, it is bound to run into selected use cases where functionality gaps manifest themselves. Airtable is diligently working on plugging these gaps, and I remain extremely hopeful and faithful!

Overall: The capability and flexibility to rapidly launch a database, then incrementally revise schema, business logic, and views as needs evolve. The numerous filtered views streamline role-based data entry. Most importantly, the ease of sharing and embedding is a godsend. None of the products on the marketplace lives in that sweet spot like Airtable does.

Capterra loader

Game Changer, Absolutely Addicted

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software can ingest all types of information and organize it as effectively as you organize data in Excel. You can literally organize anything Airtable. It is so easy to use and has replaced several tools my team used to use for document, task and project management. If you have the help of developers, you can plug into Airtable to power things elsewhere. This means, non technical people can be adding data, content to an airtable and our devs automatically pull this into a real time engine that powers work processes, products, etc. I mean i seriously cannot promote this enough. I've probably invited 30 people to Airtable and all of them are wow-ed by it. Used it for engineering projects, planning trips, helping friends redecorate homes. Truly priceless tool - I compare it to Slack in the impact it has had on my workflow.

Cons: Would like to be able to reference & pull in data from other worksheets/bases.

Overall: Streamlined document, task and project management. Incredible increase in transparency and collaboration. Easy for many different types of teams to use the same information in different ways due the flexibility of the data display. My entire worklife is organized in Airtable. Feature development, project management, maintaining specs, running real time feeds, easy to edit database.

Capterra loader

I love Airtable. The free plan is extremely generous and I use the app for a variety of purposes.

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite thing about Airtable is how flexible and yet still usable it is. I can keep very detailed records with complex formulas in one table, with a simple to-do list in another. The views and filters are also fantastic. I can have several ways of viewing one table, making it easy for me to see my data in the way that makes the most sense. For example, I can view project tasks in a kanban format but then click to a calendar view to see when things are due. Airtable also connects to Zapier, which enables me to send automated emails like client receipts.

Cons: The only drawback is that it's not built for long form text. I keep track of projects and clients on it, but for client notes I use Milanote. You can use it for long chunks of text, but that's not what it's really geared toward.

Overall: I honestly love Airtable. I use it to organize projects and my work with clients. It's just so utterly easy to use, I can't imagine there being a better product. I'm someone who always found Excel confusing, so the fact that I'm able to create formulas so easily has been great. I finally upgraded my plan after a couple of years, not because I had to, but because I was interested in some of the pro features, like the better colors and extra calendar capabilities. The phone app is also really great!

Airtable is a Dream Database

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - I can create multiple databases all in one location

- I can share databases with my team who can then update and alter the databases in real time, giving everyone the same info at the same time

- I can manage all of this for free

- There are tons of filters for organizing my information

- It is easy to duplicate databases or move data around amongst them

Cons: - Some of the options that would be very beneficial and basic are paid options (such as color-coding different info)

- databases on the free plan are limited by the number of records, HOWEVER, you can have as many separate databases as we want, so this is a (very) minor issue

Overall: Airtable has been a wonderful resource for us in that it has enabled all members of our team to have access to the information they need in real time instead of waiting for documents to be emailed. It also helps that we have been able to store all of our important databases in the same location for review instead of saving them in multiple locations or buried in folders (i.e. google drive). We love having everything at our fingertips and for such a reasonable price!

So many possible uses for every industry!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: More than a spreadsheet on steroids, Airtable is a cloud relational database that opens possibilities for improved productivity, creativity, sales and more for companies large and small. Because it is based on number of records, small organizations can take it for a spin for free and grow into it. Need a new feature? chances are its in the works...one of the many benefits of SAAS.

I've found it's formula fields and easy uploads to be invaluable in analyzing, prospecting, collecting relationship-building data, accounting and forecasting for my new and growing business and the local chamber I volunteer for.

Cons: Though based on records, as you add users the price can get quite high for data management, making its competition - a custom SQL database - a better priced option.

Overall: We are using it to manage event attendee data, prospects, membership sales, marketing assets, social media post schedules, and more. Its as easy to set up a new database tool as it is to set up a spreadsheet, but much, much more versatile. Since we can set up just the data fields we need, our customer relationship database, in contrast to traditional CRM solutions like Salesforce, Hubspot and Zoho, is easy to navigate and flexibly grows with our needs.

I've used Airtable to develop powerful solutions for shared equipment, facilities, and purchases.

Oct 25, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. It's easy to use AND extremely powerful--a very unusual combination for relational database applications.

2. You can quickly access and edit your information from anywhere using your phone, tablet, or computer.

3. You can easily collect information from others via custom forms and share information using shared views.

4. You can view your information in many different ways depending on your needs--spreadsheet, calendar, gallery, and kanban.

5. You can perform all kinds of mathematical operations on items in your database in order to help with evaluating and predicting resource uses.

Cons: 1. I wish I could share some tables between bases or hide tables that I don't usually need to visit. I'm getting to the point where I have so many tables in the same base that it feels a bit overwhelming.

2. I don't see a way to get my information out of the database in a form that clearly preserves the relationships, formulas, and attachments (beyond exporting to CSV files). It's a major investment of time and energy to create these databases and it makes me nervous that the company could stop supporting the product at anytime (remember DabbleDB).

A Stunningly Beautiful Visual Database

Mar 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I would absolutely recommend this for many projects, it is fun and easy to set up and use. Perhaps keep the budget analysis for a typical spreadsheet or be prepared to deep dive into the documentation and creative solutions if you want to use Airtable for finances.

Pros: This database allows you to visualize, organize and track the progress of various projects in your personal and professional life. It is fully collaborative, so optimized for group or individual projects, complete with permissions. Rather than staring at rows of spreadsheet numbers and charcters, you can grasp information within seconds given the graphically oriented database. There are numerous templates, designs and case studies to help you compile your information in the best way possible. The customer support is excellent and there are tons of tutorials on their Medium blog and on YouTube to help you get the most out of this product. It is fully customizeable for the info and layout you wish to maintain. The pricing is reasonable and the standard free version has great functionality.

Cons: Although it is an awesome database, it is NOT a replacement for Excel for several functions. It resembles a spreadsheet, but you dont have full control over each cell, to format it as you wish. The formulas seem limited or more complicated in comparison to a traditional spreadsheet. You can' truly link databases or info between or within tables freely. Manipulating numbers becomes a bit awkward in some circumstances. However, these limitations may possibly improve with time and future upgrades. The more you understand how the software works, you may discover different ways to accomplish your functions on this new platform.

Capterra loader

Wonderful, Free Solution for Relational Databases and Mobile Apps

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is, quite simply, my single favorite piece of software that I use. It's just as easy to use as a spreadsheet, but infinitely more powerful. It's intuitive to figure out and incredibly flexible. I can use it both to create powerful relational databases but also often use the mobile format to create tables which work more like apps. There are many different views, all of them useful, and it's easy to switch back and forth when needed. I love Airtable.

Cons: I wish more of the views were available on the mobile version. While it's still plenty powerful using only the default view, I'd really love the mobile version to support the calendar and kanban views in particular. The functions are also not as extensive as in spreadsheets or other database programs. I'd love to have the ability to choose one "block" (plug-in) for each free table, as Trello allows free users to do.

Overall: I use Airtable frequently both personally and professionally. It's an easy system for organizing anything that involves digital attachments, so it has a wide range of applications in my job in educational assessment. I also love using it to build mini-mobile apps for personal projects -- I've used Airtable to build "apps" which worked flawlessly for buying a car and for managing my Fantasy Football drafts in real-time. I'd previously tried doing the same in spreadsheets but Airtable worked much better for things that needed to be edited on-the-fly such as a live draft.

My favorite spreadsheet/relational database software out there

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What can I say? I love Airtable a whole lot. I've been able to use Airtable to reorganize the way that we keep track of things at work, in a way that makes sense to others and also makes the information more efficient. The addition of an easy-to-use relational database to the traditional spreadsheet format means I can tell my users "It's just like Excel!" when in fact it's way more powerful than Excel for establishing those relationships between things. We now track a huge number of things in Airtable that, had we used a traditional spreadsheet for, would lead to a lot of duplication of information and would leave us prone to errors. Plus, as my coworker likes to say, it's pretty.

Cons: The free version doesn't come with blocks or record coloring. I have both a Pro workspace and a Personal (free) workspace, and I'm always a little sad that I don't get my Pro benefits on all of my Airtables.

Overall: Better organization and tracking, easing folks into the concept of a relational database

Capterra loader

Airtable LOVE

Oct 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to share details/data with others by sending a link. I love I can embed the data via HTML. I LOVE the forms, it makes gathering data so much easier than email! I love that I can give a link to someone and if the data changes the next time they visit the link the data is up to date with the new information.

Cons: I'm still learning, there is a learning curve from Excel. It's really a new way of thinking about information and how you distribute it. Let's face it, email is time-consuming yet people still are not fond of embracing forms. I'm always hearing, why do I have to fill out another form can't I just email it to you? Getting people used to the forms has been a challenge and the forms are a bit limiting, but I love that Airtable listens to the customer and fully expect more features to show up in forms that will surpass google forms.

Overall: Airtable has always been excellent in their customer support even when I don't understand what they are trying to tell me. They are tremendously innovative! I think they are a close second to Microsoft, it is a software I can't do without in my day job and in my entrepreneurial endeavors. Try It - You'll Love It!!!

Capterra loader

For when you use spreadsheets for things other than numbers

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the muliuse and multiviews of airtable. I'm in video production and it's nice to have one place where I can store everything from budgets, production calendars, gear lists, crew surveys for meals, collaborative post production workflow etc . I also use it in marketing to keep track of our our social media calendar and as a task manager. At home, I use it to manage my expenses, my freelance work, and to organize my travel.

Cons: I wish it had a better tutorial. While I am willing to go look for answers and explore how to make and use a base, I have a lot of coworkers that are too used to excel and similar spreadsheets that they can't grasp how to efficiently use airtable. This frustrate them and they turn back to excel or google sheets. If the tutorial was a bit more comprehensive or force a user to take a spin when they first joined airtable (possibly even gamify it to point out what people can do with it), I could see more old corporate people understanding the use of the software if it's spelled out for them.

Overall: I enjoy airtable. It's the only spreadsheet software I really like to use.

Capterra loader

Phenomenal and transformative tool!

Feb 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so malleable that I can do almost everything with it. I used to spend every single day trying to make static spreadsheets do what I needed, and instead, I now can build full, robust databases complete with team interaction and approvals. The Airtable team takes great care to make all updates meaningful for their users and are great at communicating updates as they come out.

Cons: If you don't have a mind for if-then-or-that or boolean logic, it can be a little difficult to work up to using this product to its full potential. This can make it difficult to onboard new team member or get buy-in on using it across the entire organization.

Overall: I recommend this product to everyone for both professional and personal use. Most large, out-of-the-box systems built to help with project management are too rigid to be used effectively with small or unique teams structures. This eliminates that problem and let's you build exactly what you need from the ground up.

Airtable has changed the way I think about... almost everything

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Elegant UI design

- Intuitive UX (user experience) design

- Flexible and adaptable to nearly any workflow

- Collaboration with team members

- It's free

Cons: - The collaboration is great but could be improved with chat/conversations that operate more like Google Docs comments

Overall: Airable can be hard to wrap your head around at first. Is it spreadsheet software? Project management software? A visual relational database tool? An Evernote or Trello replacement?

Yes. To all of that. Sort of.

Visually, Airtable resembles spreadsheet software, with columns and rows of sortable data. But you can't crunch numbers or produce quarterly earnings statements with Airtable. Airtable is a database management tool, so you can use it to manage anything you would put in a database. But because of the visually-oriented approach Airtable takes, that means go way beyond organizing contacts or saving recipes.

I currently use Airtable to:

- manage a year long project with multiple sub-projects and team members who collaborate via Airtable

- keep track of home projects, including reference imagery and shopping lists for each project

- organize donors to my non-profit project, including reminders of when I should get in touch with people and how they contributed to the project

- catalogue home design and architectural inspiration

Like Trello and Evernote, the possibilities of Airtable expand the more you use it. It's elegantly designed, ruggedly engineered and fun to use.

LOVE IT

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free, free, freeeeeeeeeeee

In the world of subscription based EVERYTHING it is nice to have a software I can utilize free of charge! There is a LOT MORE to it if you pay the incredibly low monthly fee, but it is a highly valuable software without it!

Let me put it this way, it is simple enough that ANYBODY can use it. I set up the bases (super easy) and my other family members fill them in. We are a small family business, so the ease of use, and cost effectiveness are crucial. It is so customizeable it is ridiculous. It will not replace Excel by any means, but is a strong force in our arsenal of programs that is for sure.

Cons: Absolutely nothing! The product is wonderful beyond belief.

Overall: If there was a magical, mythical unicorn of the software world this is it. It came prancing into my life like a dream. Rainbows and all. It is colorful, simple, sleek, customization, free, and a software you could only dream of existing. It is more than the mythical unicorn, it is the Cadillac unicorn that you pimped out with exactly what you want; no BS.

Capterra loader

Easy and beautiful databases where you didn't even know you needed them

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've organized a lot of stuff on Airtable and it's a joy to use. The software has a 'wow' factor that's some magic combination of great design and powerful tech. Once I tried Airtable I started thinking "hey - maybe I could make a database for THIS too!". I was actually having FUN making databases. How is that possible?

Cons: At some point, I'll reach my limit of 1000 records on the free Airtable plan. I don't look forward to that day. There are many cool integrations and blocks that exist on Airtable's paid tiers, but there are only so many subscriptions one man can afford.

Overall: I've used Airtable to organize everything from an Art Gallery's show schedule and submission process to a musician calendar and press-promotion database. It's one Gumby of a tool - able to bend to my will and limited (mostly) only by my imagination.

It's hard to understand the power of relational databases until you've used one. Think of it as multiple Excel Spreadsheets that can talk to each other. The problem in the past has been how HARD it is to build and maintain a relational database. I've likely lost a month of my life to Microsoft Access frustrations. Airtable is just SO much easier and more enjoyable to use. It's not just a better database tool for database users. It's a database that can be used by someone who never thought she'd use a database.

A good application for the database

Mar 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This platform always gives us the ability to handle any content. I use this to manage workload in my team, as well as to manage content and manage individual projects. We assume that with this program we have everything we need for productive work. I like that I can store very detailed records with complex formulas in one table, with a simple to do list. The free version of the program is simply stunning and loaded with features. Many people, perhaps, never need an update. Even for updating prices for all are very small and convenient. I would recommend starting with a free level and configuring a few free templates to get an idea of the features before moving on to your own data. I think this is a simple product for adaptation, and if you understand the various social networking platforms for business, then this program is perfectly suited.

Cons: I would like the program to have a faster speed. It will be better to make our tracking faster. Typically, the software is useful and a great helper. I personally would wish that their layout, font and appearance could be a little more customizable.

Capterra loader

More than a simple relational database...

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are thrilled with Airtable and it is the only way we start out a new business idea!

When we need to track data for new businesses, tracking everything a business can track (customer info, transaction details, service tickets, timesheets, profits & losses, etc.), we choose Airtable because we love the convenience it provides our team!

#WeFeelLikeDatabaseManagers #NotReallyButClose

Cons: In its current version, Airtable is a bit on the consumer side...

If Airtable added the following features I believe more businesses would use it exclusively as their business database:

- Linking Records Between Bases

- Allowing Commenting via the API

- Better internal (templated) CRM Management (User Front Front End - Possible GUI interface like your 'form' tool)

- Webhooks from specific views

Overall: We literally run our $500,000/year custom apparel & accessory small business (24 Hour Tees) exclusively with Airtable (and many other excellent third-party tools that play nicely with Airtable) #BusinessIntegrations #BusinessHacking

The way to spread out all life on shelves and store in one place

Mar 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Airtable allows you to create databases for all occasions. With it, you can easily structure the list of business contacts, your own ideas, a selection of your favorite films, a personal electronic library and much more. For the convenience and structuring of information, you can create, for example, several tables and link them. Another important and useful function of Airtable is the ability to share your databases with friends. Thanks to this chip, you can run a family budget, advise each other which films to watch, or plan global events together. Separately I want to say about the search system records. It becomes a strategically important function when the number of lines in the table exceeds at least a hundred. Find the information you need for a certain word or even a part of it or sort the records by some criterion, for example, according to the genre of the movie. First of all, Airtable is an organizer for me. It saves me time and keeps my data. All the information on projects, stakeholders, finance, curriculum and so on in one place!

Cons: To use Airtable is both easy and difficult. On the one hand, because of a large number of options available, it is difficult to understand at first, on the other hand, the interface is so intuitive that many functions are immediately understandable. In addition, if you still could not figure out something yourself, then video lessons and animated tips are at your service.

Airtable has power

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It has been the best program for collaborations, data storage and I recommend that you try it, the price is acceptable depending on the use (you can do a 30-day test) but I see that with the free version you can get a good experience.

Pros: It has a very stable interface, careful and flexible, you could almost say it is perfect, it does not take much knowledge to use it. Their calculation sheets are simpler but effective for working on them, but it is not only spreadsheets it also adapts to any type of project or task making it a multifunctional program ;)

Cons: This product is fascinating and complete that the only thing that I dislike is that it could be linked to other bases and does not have an offline mode. It would be very nice to be included that function is specila, since there are times when I am in areas where there is no internet coverage.

Supercharged Spreadsheets

Jun 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Airtable is a powerful tool, much more so than Excel or Google Sheets, and much more elegant than Smartsheets. That being said, the cost is prohibitive for some to take full advantage. Thankfully, the free version is sufficiently functional to still win out over the competitors.

Pros: Airtable makes the chore of spreadsheet work so much easier and more enjoyable. It offers colored options, icons (stars, etc.), simplified and powerful formulas, a variety of organizational views (grids, kanban, etc.), and highly customizable views for sharing. The ability to track row histories and communicate with colleagues is a huge plus as well.

Cons: Airtable is powerful, and certainly worth a financial investment, but the current pay scale per user (and how it defines users - anyone with access) is too costly for many smaller organizations, especially non-profits.

Capterra loader

Just outstandingly helpful

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is SO flexible. You can manage anything using the spreadsheet-like table, yet it has so much more power than a standard spreadsheet, with the ability to upload attachments to each row. You can also group by certain fields, but the best bit is views - you can decide on display settings and filters for each view, so that you have templates set up for different parts of the project.

Cons: Some of the features aren't obvious - things like the undo button being hidden behind the 'history' icon. But standard keyboard shortcuts work so it shouldn't cause much difficulty, and there are lots of how-to guides.

Overall: I've used Airtable for all sorts of different projects, including testing websites with hundreds of page templates. It has saved me hours upon hours compared to other tools that I've previously used and considered.

Capterra loader

Great light weight asset & "stuff" management tool

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is a very versatile tool for tracking all kinds of stuff. You can get started very, very quickly using their pre-built templates. Templates exist for pretty much anything you want to do: project management, task tracking, content tracking, schedules, etc. The tool includes Kanban boards and the ability to group by any of your columns. As you work and get a feel for how to best use the tool, you can adjust the templates as needed - and it is generally easy enough to change the structure as you go. Although I have not use them, Airtable also has APIs available so hopefully it will be easy enough to integrate with existing tools.

Cons: While it is very flexible, it is not a replacement for true story and project management tools like Jira. The support for tracking burndown and velocity really isn't there - and I wouldn't use it if it was. Airtable isn't meant to replace formal tools like that. Because I am not in the tool as much as I should be, I do sometimes get lost in trying to find things. You can search for "bases" which are grouped sets of tables - but there really isn't a global content search at the top level. Additionally as of right now, you can not link between bases. That does limit use sometimes when multiple teams are working together - but it can be overcome.

Overall: We've used Airtable as a lightweight project management tool, to track partnerships, and track a schedule and content for social media.

Airtable is very easy to use and offers a pretty sophisticated alternative to general spreadsheets.

Aug 07, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is basically free and extremely easy to use and set up. It's also so simple to share data tables through links to the table or downloadable .csv's. You can add new people to collaborate in many ways, and it is completely accessible online (desktop or phone/tablet). It's so easy to create multiple select choices, add documents and photos, rearrange tabs, create surveys that populate the spreadsheet. It's just very useful.

Cons: The two features I don't like is the lack of .pdf creation for the tables so that they appear just like they do online. I want my photos to be there just as they look in the individual views. The second is the new charge they added just to have photos or headings in your survey. It's very expensive the fee price and yet a much needed addition. I can't have a survey in each base with photos without upgrading each base to get that privilege.

Overall: In the cloud access that everyone on my team can use.

Capterra loader

Look at that spreadsheet in a completely new way

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Speed - Airtable is almost as fast as a desktop app. On par with the best.

Ease of use - No matter what features you want to use it

Product features -

Help - As you will need to learn how to use some of the features Airtable offers, their help documentation is well suited for that. Also there is a great community.

Cons: It's neither a traditional spreadsheet nor an SQL database. Take the time to understand this new way of thinking about data.

Still waiting for some features traditional (Excel, Google) spreadsheets have (like sparklines or in-cell graphs or more powerful statistical or mathematical functions or conditional formatting).

Overall: Where Airtable shines most is with structured data. We are using it for many purposes including organizing public workshop registration, processing insights from research interviews or business model forecasts.

Imagine your data split nicely across multiple tables linking seamlessly. No need to patch together spreadsheet "sheets" using lookup formulas so they link.

Views are an integral part of it and each table can have multiple views Grid, Calendar, Kanban or Gallery and even a Form that you can embed into other web pages to enter additional data in the table.

You can also pour in data from other systems (we load survey responses from Typeform) through API integrations (we use Zapier to do that).

If you have some structured data you want to look at in a new way, give Airtable a try.

Capterra loader

Our Nonprofit Could Not Work Without Airtable

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is so easy to use that it is extremely easy to train our volunteers when they need to use it. It is so much easier to create spreadsheets with useful functions than to create actual spreadsheets on Excel or Google Sheets. Extremely easy to create new views, evaluate data, create reports to distribute, to create forms, to import data, to integrate with other apps, to use on our computers, tablets and smartphones.

Cons: Can't really think of any. Every time we have a problem, it is resolved.

Overall: We use Airtable for our nonprofit organization that provides new beds and bedding for children and their families who are sleeping on the floor or other unsafe, unsanitary or inadequate places. We use Airtable to organize our Requests for Assistance and Bed Orders as well as social media, Fundraising, Events or any other things we needs help for. It is very easy to teach our volunteers how to use Airtable or add forms. It has been incredibly useful in evaluating our data to make reports for our Donors.

I am continually surprised by how powerful Airtable can be to visualize our data and workload!

Sep 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to establish different views is the most powerful feature of this relational database software. We track our donations to our non-profit using Airtable. We are able to easily group, sort, and filter our donations by fiscal year, amount, who made the donation, etc. We are then able to set up the fields needed to make sure that they were appropriately sent a thank you note. Airtable bases are able to organize our departments better than they ever have been before.

Cons: There is a slight learning curve with Airtable, but that could be expected with any new software system. In my experience, once our team caught onto Airtable fundamentals, they were good to go and saw the enormous power and simplicity of AirTable--looks like a spreadsheet, but acts like a database.

Overall: We are switching over many of our functions to Airtable. We are planning on moving over our donor management to Airtable, and program management to Airtable.

An All Around LifeSaver!

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software houses everything I need. I use it to track my bills and finances, to house my workflow both at work and at home. To communicate quickly and easily with my co-workers and also as a resource for all the volunteer work I do. As a mom of a child with special needs, and a busy working mom too, everything can get very muddled and out of sync. Airtable lets me keep it all together and helps me not to miss all the little details that keep my days running.

Cons: I wish there were more templates for household things, but for the most part, I can create anything I need within the airtable system.

Overall: Airtable overall is hands down the best resource I have at my fingertips. I couldn't ask for a more versatile software.

Exceptional blend of spreadsheet and relational database

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is so simple to use that you can be operational in literally minutes and yet it has the power of a relational database. The customer service is exceptional in my opinion because you can get a personal response within a day.

Cons: It does have some limitations, esp. in the area of printed reports. I believe they have a new feature to address this but I haven't tried it yet. I would also like to be able to secure various tables that contain sensitive info and so far I haven't been able to do that.

Overall: Our investment business has grown at an exponential rate and I needed infrastructure to handle it. The problem was that I was so busy handling the increased business that I didn't have time to figure out the structure of a database, find someone to build it and hope that it covered everything, esp. since we were changing our business terms as new information came in. With Airtable, I could quickly build a relational database to house info & test structure

Capterra loader

Fun to use, but takes a little exploring to get used to.

Oct 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: AirTable allows you to make databases for all kinds of different content. I use it to organize MANY different types of data, and the fact that you can link fields is crucial.

For example, I set up a donor database for our small non-profit organization in AirTable. The format makes it as easy (or maybe even easier) to use than an Excel spreadsheet, but you can also "pop out" individual donors' files in a way that you can't do in Excel.

You can also save documents into the bases, which makes the product even more versatile and usable. Collaboration is super easy with AirTable, kind of like Google Drive but better at organizing files.

Cons: The software deletes "leading zeros" such as in a zip code 01778. This is so frustrating when using the software for mailings!! I called them and they were prompt and polite but did not have a good answer for why this was happening.

It also takes a little while to get used to AirTable. If you aren't curious about learning a new kind of software, you might get frustrated and quit before learning most of the cool stuff that AirTable can do.

Overall: AirTable makes working with spreadsheets more effective and fun than when I usually work with spreadsheets. I like that it is flexible!

Airtable is an unbelievably powerful project management software

Jul 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexbility of Airtable is unparalleled. No workflow software I have seen offers the kind of flexibility Airtable does. Users can design the exact workflow they are looking for and visualize it in the way they prefer (Kanban, calendar, spreadsheet etc). It takes the best of Excel, Google Sheets, Trello, Google Calendar and more and melds them together perfectly. I've used Airtable for things as different as keeping inventory and managing a blog calendar.

Cons: The most difficult part of Airtable is the learning curve is very sweet. Because it's a swiss-army knife, it is difficult to get started and get the best out of the tool in the beginning. While their are lots of templates and the like offered through Airtable Universe, they only become useful once you develop familiarity with the software overall and the tools and functionalities it is.

Overall: Airtable enabled me to centralise several workflows for my business in one piece of sofwtware - from inventory tracking to a blog content calendar. It became the workflow hub of my business.

Very well built. It's Microsoft Access's half brother.

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a database base management tool in the cloud. Different, but I like it. It would be cool to see more integrations besides Zapier, but overall it's very flexible platform. I love the case study's and the way they get you thinking on the possibilities. They have a promising future of helping small businesses solve problems.

Cons: The subscription model blows. I can't share a database without having to add a user. This erks me. I should be able to share databases with outside collegues without having to pay for each user. A bit pricey on the per user level. They should have two plans, and gear them towards different audiences.

Also, add a find and replace button, PLEase!

Overall: It can address lots of business needs. Very flexible, and very well built. They are an incredible team, you can tell they are focused on the customer, and building something that is unparalleled, there is nothing like them.

AirTable Can Change Your Workflow

Aug 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how adaptable it is. Even if in some instances I can't accomplish what I need to for my communications workflow, I can at the very least get close. It's very efficient, very easy to learn, and the PRO version is exceptionally well priced for what you get.

Cons: The enterprise level is too expensive and the vast difference in payout is doesn't compensate for the additional features. There are some workflow pieces that still need work. Some of the table linking features can be improved. I'd live to see the long text boxes include features like "Bold" and "Italics". I'd also like to be able to export data to multiple file formats. These are not complaints, because I truly love the product. These are simply suggestions that I've noticed during my own implementation.

1 complaint though: Please update tutorial videos and information to account for updates in the product.

Overall: It's been great. Completely revolutionized a communications workflow for a company that employs 200+ and communicates to over a million people on a monthly basis.

Capterra loader

Airtable - the Future of Spreadsheets

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What is a airtable? Its like excel, and google sheets, however, it allows you organize your data in amazing, and visual ways.

-Various views (without altering your original spreadsheet)

-Group by attributes (great visual way to group data)

-New views don't count against your rows

Cons: -Free version is limited to 1200 rows

-Even paid version is limited to 50,000 rows (for my uses - doing keyword research, this isn't enough). If they could raise this limit to maybe 200-500k, that would probably attract a lot more people. 50,000 rows seems like a lot for some purposes, but for many other purposes, it is not enough.

Overall: Seriously, Airtable is amazing. Because of their grouping, filter, etc and MULTIPLE VIEWS, this the the best feature. It allows you to have one set of data, with multiple views. So for example, say you had 500 domain names, split by 5 registrars, and selling them on several domain marketplaces. You could not only have a view of all domains grouped by the registrars, you could also have another view grouped by all the marketplaces you are selling on. All this, without altering your original "view". To get an idea of what I mean, you just need to play around with it. But trust me, this will change the way you organize data.

I use airtable for a variety of purposes to organize my business life. Whether it be tracking and categorizing all my domain names, managing content production, or using it for SEO, Airtable is incredibly versatile. It allows you to essentially build database applications without knowing how to code.

So impressed with Airtable

Aug 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I run a nonprofit law firm and Airtable has made us exponentially more productive.

We have a base for fundraising where we input donors, and then input their donations as they occur. Airtable tracks donations by date, and also by donor, which makes sending end of year donation letters a breeze.

We also have a base for our client list that we can use to check for conflicts. Where we used to have to manually input client information into a spreadsheet, we now have them fill out a form that sends everything to the client base. This has cut down on time spend doing administrative tasks drastically, and also eliminated our need for many paper forms. Customizing the form feature is a paid service, and one that we didn't think twice about upgrading for. As a nonprofit (and one that lives on a tight budget), I think this is saying a lot. But the monthly fee is well worth it.

Not only is Airtable easy to use, but it's also visually appealing.

Ease, ease, ease.

Oct 24, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We use Airtable for a variety of uses at our organization. The primary use is intaking wholesale orders and organizing PO's and delivery schedules around these orders. Having found QB Online to not have the management and layout capabilities we need and not quite ready to invest in costly management software, Airtable has been a great tool to quickly and easily manage our rapidly changing information.

Another use has been to manage vendor site visits using the form view. Our vendor assessor really likes the ease of use in creating forms and then entering data into a form versus in the main base. The ability to incorporate pictures and documents has been very helpful as well.

The tutorials and templates have been very helpful when we first set bases and junctions tables.

Cons: While much better than Excel or Google Sheets, it would be nice to have some of their features (multiple line pasting, the ability to use different formula's within a field).

Airtable Work For Me!

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is an easy and versatile software that I use for several customized reports and list.

We utilize it to keep a monthly log of rentals, as project list, and inventory reports.

It is a great way to have very large amounts of detail and information and yet have a way to select the information down that you wish to view at any given time. I enjoy using the filter and hidden field buttons and looking at specific regions or Account Manager without seeing all the other.

Whatever you can dream or need you can create this in Airtable- I would never go back to excel again!

Cons: I cannot really find any cons at the moment for this software. Whatever I have ever wanted this software to do it has done it...No improvement needed at this time. Maybe some voice command to arrange my information.

Overall: We love it!

Do you hate having to use 5 different project management systems to complete one task? Get Airtable!

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's really intuitive and flexible. We use it at my office for a wide range of tasks/departments/skill sets and everyone has a really easy time using it. When we were setting up our initial base there were so many options of ways to execute certain tasks, so it was easy to do some trial and error to see what worked best for us.

The custom views are also a game changer. Being able to toggle through Kanban/Calendar/Grid view all on the same platform makes this product amazing. Why use a mix of Google Cal / Trello / Google sheets when you can stay in the same app and have everything integrate together seamlessly? It's a dream!

Cons: There are a few key features Airtable could add that would be really helpful for more in-depth timelines and project management. My wishlist would be adding a gantt view, having the ability to create milestone/dependencies, and the ability to set holidays as black-out periods that you can't book over. It would also be nice if some of the filters were a bit more advanced (right now you can only do "or" statements and "and" statements, but not both). But Im sure these features will come with time, and there are easy hacks/workarounds now.

One last thing, make the mobile app better! This is one area where Trello is crushing the competition compared to Airtable.

Universal platform for collaboration

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like this platform because we can work more on individual projects and the whole group of styles. It is very convenient that I can easily edit, comment and collaborate on the Internet using our mobile and desktop applications. The program gives us the best way to communicate with customers. In addition, we can cooperate and work together on one idea or topic that is really productive. With this platform, we have strong support, which constantly gives us the opportunity to process any content.

Cons: I would like the program to work a little faster, I feel that the program is in no hurry. It was a little difficult to learn how to use the program, but it is about the same as launching any other new software. There are problems with formatting, sometimes it is impossible to link databases.

Airtable is one to watch in the future

Jul 17, 2018
3/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: When I first started to use Airtable, I came away deeply frustrated with it's usability. It's sometimes slow, straightly obtuse to use and has many "pending features" that would be extremely helpful for some of the simplest of tasks.

However, there came a time when I had to organise a league table for a tournament over the internet, and all of sudden, Airtable clicked.

What Airtable is good at is creating a database of entries for a specific use, so for example, making an internet registration form where a user can enter data and "register" their interest in a particular thing is so quick and easy to do.

I created an application form which auto stored the data into a highly organised table that I could then use however I wanted (I created a league table from the registered users with ease and shared the results of the league as the scoring progressed) - all via the internet, I don't know of a way that I could have achieved this without AirTable, Google Docs would have been a possible solution, but Airtable allows you to add attachments easily (so images, etc) as well as allowing you to manipulate (And hide) data in any way you can think of using Rollups and Lookups - two of it's most powerful features.

Once you get used to it, Airtable becomes useful, and I can see myself using it again and again when I want to organise a very specific and distributed task on the internet.

Cons: Don't think this is Excel in a different disguise, it's not, it's not as adaptable and not as powerful as Excel. You couldn't use it to track a project or manage a holiday system or anything like that, but creating a full customer list for a newsletter? Yep, easy, that's the kind of thing it DOES do really well.

It could use a few more features on the free tier of the software (the paid tier unlocks "blocks" - which is a strange name for plugins, which allow you to view the data in different visual ways but ultimately it's not as well integrated as it should be and therefore has a limited use)

Another thing is that Airtables mobile interface is woeful compared to it's desktop version, and for some reason you can't access the desktop website via mobile. I have no idea what compelled them to make this decision but it's something they need to address in the future. The mobile layout is next to useless.

Overall: Airtable has very specific uses that would be hard to replicate anywhere else with another piece of software. It has many flaws and drawbacks, but once you accept them (and find ways to circumvent them) it can be quite a handy and interesting piece of software.

A New Step In Spreadsheet Software

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: For what it does better than other spreadsheet software, it does much better than other spreadsheet software. For what it does the same as other spreadsheet software, it does just as well.

As a sort of mix between a traditionally accessible spreadsheet and a database, Airtable hits a sweet spot really delivers value to my organization. The ability to visualize and connect so many elements in one place that is accessible from anywhere is a real game changer. I've only been using the software for a few months, but it can see why they got their $50 million in seed funding.

Cons: I'm a bit nervous about using the software too heavily. The company is new and, if they go away, I will be left with a lot of work that will, at best, have limited functionality.

With that said, they allow you to export your tables/bases to CSV, but I have not had any experience doing that yet, so I don't know how well it actually works. No matter how well it works though, if things go bad, the CSV file will not have the same functionality that their hybrid system offers.

I haven't checked if they do, but I would feel a lot less uneasy if they had a local app or 'community build' that would allow you to view/edit your bases/tables off their servers.

The actual functionality of the software is great.

Make a relational database for anything!

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is a hyper flexible web-based relational database with a solid graphical user interface and API options. I love being able to get to my data with a simple web login and forcing Zapier to send it every kind of data possible.

Cons: Sometimes the macOS desktop app acts a bit funky - I use the app at 90% magnification to see more row and reduce whitespace - and requires several reboots. This likely has something to do with joining every Beta that opens up.

Overall: Airtable is my favorite data hub for business administration automations. It has made my work extremely easier to keep track of and it's API keeps giving me more creative ideas to use the data elsewhere.

Capterra loader

Who needs Excel when you have Airtable!

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. I like being able to make different views for each user and assigning specific records to each user. I love that I can share a read-only view with other employees to relay information to their customers.

Cons: I feel the attachment space is very limited. I would hope to see that expanded in the future to maybe 1TB of space for the pro plan.

Overall: My customer service department use this every day to keep track of our orders from the time they are entered to keep track of when items will be shipping and following through to make sure they are delivered. I also use Airtable to keep track of my own daily projects and tasks. Love Airtable! Keep up the great work!

Capterra loader

Airtable blows Excel and Google Sheets outta the water!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ALL the bells and whistles! Even for someone who wanted to stick with the free tier can do a LOT of things with Airtable. The user interface is pretty, and the formulas are SO much easier and intuitive than trying to hunt them down in Excel.

Cons: I wish there weren't multiple price tiers- like I pay for the lowest cost tier and wish certain features were available, but as a small business owner, I can't justify the higher cost just for certain features that I've managed to be fine without (but they'd be nice to have).

Overall: As a creative entrepreneur, sometimes things like financials, inventory, and generally anything number-related tend to make my eyes glaze over. Granted, I can calculate a gross margin in my head like nobody's business, but the act of sitting down and tracking inventory, etc. is not something I enjoy doing.

Capterra loader

A fantastic easy to use database with lots of really useful features

Jan 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's so easy to set this up either by using one of the many templates available or by setting it up yourself. It looks good, it works over the web so it always up to date, can be accessed on the mobile on the go and is actively being developed. Lots of different view types available too. I wouldn't be without it.

Cons: It doesn't allow interaction between bases. As in, if you want to use one database for all your contacts but you have several discrete elements to your business which for practical reasons are best run in separate bases you have to use Zapier to do it..

Overall: It helps me manage aspects of my business not dealt with in other systems. I have tried paper systems and other software including full databases and spreadsheets. Nothing came close to the flexibility and ease of set up and use as Airtable.

Extremely helpful resource for organization

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the organization features such as filtering and sorting. What is most helpful is that you can "layer" the sorting and filtering to make sure that the information is as clear as possible. Airtable is a very "clean" resource as well. It is not hard to see everything and it does not look jumbled together.

Cons: It can be a bit difficult to learn some of the deeper formulas. They are very helpful, it just takes practice. Also, I would love if the highlighting feature was part of the free version as well as more options for colors when it comes to certain styles of cells such as "Multiple Select."

Overall: I am so thankful that I had friends who recommended Airtable to me. It has been such a gift to find the information I need quickly and efficiently. It has truly helped me to stay organized.

Great! Up Until a Point...

Jun 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Beautiful UI and very intuitive. The Grouping, Sorting, Filtering options are extremely easy to use and once you experiment, become handier and handier. Also, being able to save different views and share links to those views are extremely useful.

Cons: In Airtable, you create "bases". The Tables/Records within a Base interact pretty well, but there currently isn't a function that allows deep-linking or references between other bases. Essentially, this makes it unusable for medium-sized teams or anyone that works with different departments. The free version is good but only a few of the features of the upgrade are important, so it's not worth the high monthly/yearly price.

Overall: I was able to enter data for 50+ clients, which gives me a global view that isn't available in Salesforce.

Capterra loader

We use this to keep our social media posts organized.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a great product to help manage social media posts for different platforms, and for keeping organized when planning. We can keep all of the information is one place, and then add where it should all go, and add dates to it. It is great for content management.

Cons: Some things that can be challenging with this software is that some of our older users have a harder time navigating the software. They need something a little more straight forward, where this program has more going on. We have needed to talk our older users through it a few times.

Overall: This software is great for content management. It keeps our team organized. We can add content and then put dates on when it needs to go out. We also use different seeds for different social media platforms, we can house all of those seeds in the software.

organizing everything is now addictive

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Updates or changes happen in Airtable in real time making team collaboration easier. Unlike static spreadsheet tools, Airtable can be used to easily to create multiple views that can be shared to non Airtable users or even embedded. It also has forms built in and can easily be used for data collection or as a bug tracking tool. The example templates provided are quite helpful, with pre populated data, making it easy to pick up. It also allows for easy csv importing/exporting.

Cons: On the mobile version checking items off a list takes two clicks instead of one.

Capterra loader

Makes My Life Easier on a Daily Basis

Aug 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best combination of ease of use and power features I think I've ever experienced in one product. Love the ability to connect tables using many-many relationships, views, view types, forms, and so on. Blocks are still few but also easy to use and powerful and looking forward to new ones in the future.

Cons: The cost for pro. I end up creating two workspaces for work projects - free and paid - and give everyone but a few power users read-only access to the paid workspace. price/user is too steep!

Overall: We use it for everything from decision making, to product feature roadmaps, to business rules builder for software features, CRM, issue tracker, to team contact list and calendar. So many uses and we keep adding more. It actually makes dealing with data and large sets of information FUN!

A real find! So much better than a standard spreadsheet

Jul 22, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It starts off free and you get a lot for that! I have a small but quite complicated business so being able to set up tables that are straightforward, easy to use and that deliver 90% of what I need is terrific. The views are well thought out, setting up formulas is easy and in the main it has been well thought out.

Although I work mostly on my own, I can see how the team functionality would be really useful if I needed it.

Cons: This software feels very much as though it is a victim of its own success. There are several key features, like linking bases, offline access and dynamic sorting that really need attention but with the addition of its integration with Zapier you can probably get it to do an awful lot of what you do.

Overall: I was able to organise and manage multiple aspects of my business without having to resort to clunky yet restrictive software solutions or multiple spreadsheets. The tables work well.

Saved a Ton on Post-It Notes!

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable has really helped with project management, content creation, to-do lists, log-ins for clients and all the little personal bits of information we accumulate. It's really dummy-proof! We're able to create and share tables so easily, too. Our whole staff is on-board with Airtable because it's very simple to stay organized.

Cons: Printing could look a bit more elegant.

Overall: We are solving staff organization issues, the ways in which we consolidate all the client log-ins we have to store, creating idea logs, and generally running more smoothing and efficiently with AirTable.

The most user friendly database management tool that I have used

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Pricing - free for 2gb of storage and generous database entries limits. great for small projects!

Integration - they make it super easy to integrate with project management software (I use Asana) and cloud storage (flawless with google drive).

Collaboration - It's a breeze, you can add people to your sheets quickly and easily, as well as set user permissions to control who can do what with your data. We personally use it in our business to maintain the server records of our clients in tandem with our dev team.

Cons: I am probably in the minority here, but i do wish there was a Linux app for the desktop client.

Overall: Initially, we used Airtable to help facilitate our server migration as a combo of project management and data record storage.

We now utilize it to keep track of our client's server information that we share with our team for collaboration between members of the dev team.

Awesome Workflow Tool

Aug 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am an editor and I came to Airtable looking for a solution to collect story ideas in a visual and easily-searchable database. Airtable delivered on that promise--and more! As I explored the software more, I discovered that it's perfect for tracking the progress of each issue, and keeping me and my team accountable for their own deadlines. I also love that I can have emoji display in my deadline functions to drive home the point!

Cons: At first I was overwhelmed by all of the options. Staring at a blank screen can be intimidating. But as I learned the platform better, I was often surprised by its capabilities.

Overall: Aritable is integral in helping me manage the editorial workflows for my magazine from start to finish. I have bases for story ideas, editorial calendars, billing, online metadata tagging, and more. It has helped me an my team keep track of our own accountability. I love it!

Capterra loader

Excel on Steroids makes it possible to manage your whole org efficiently

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The dynamic linking and view features mean that it is so easy to view, organize, and enter data in a way that is useful to you. Collaborative tools are easy, and I imagine in-worksheet workspaces like blocks would optimize workflow even more. Zapier integration useful to make things happen automatically outside your worksheet.

Sometimes its 'the little things' that push software over the edge - and in this case, the excellent color palettes, integration of emojis, and what should be award-winning animations really enhance usability and what can be a drudge of a task - designing and updating spreadsheets.

Most importantly, the *robust* blog and demo template ecosystem make it so easy to get started and quickly understand how other organizations use the software - so you can get a headstart. Twilio's CMS, Britannica's Content Management System, and Yext's Competitor Analysis Tracker - say what?! And even better this is all integrated right into their blog's page - so clicking around is painless.

Cons: Integrations are okay, but probably could be better. Hubspot would be nice, maybe salesforce... depending on how the functionality is.

Simple, seamless, and secretly powerful

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: AirTable is a great task manager that is a lot more visual than Trello or Asana (although we still use those for different aspects of our business.)

Pros: Airtable is easy to start using within moments of creating an account and organizes individual and team-wide to-dos, action items, files, and questions. It has been a game-changer in terms of organizing our teams and creating an environment of transparency and has cut out a lot of back-and-forth communication about where tasks are in the process of getting done.

Cons: We haven't been using AirTable enough to run into the paywall yet - I do wish there was an easier way to see real-time edits and who is making them (a la Google Docs) but imagine this is an integration that will come along soon. It seems a little too easy to change due dates and information, making it easy for data to be accidentally deleted.

Capterra loader

Airtable has changed the way I live and work!

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE the mobile app, the desktop app, the ease of use and simple interface. Airtable has changed the way I organize not only my data, but also my life! I use it for a cleaning tracker, price and expense tracker at home, and an asset tracker at work.

Cons: I wish there was a way to somehow integrate a repeating function for tasks. I realize this is mostly a database and not a project management tool, but it would definitely close the loop for me and really rid me of any reason to use anything else for organization.

Airtable is the most dynamic and easy-to-use database software out there. It's made my life easier!

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it's so intuitive. If you can use a spreadsheet software, like MS Excel, then you can use Airtable. It's very user friendly and their support documentation is stellar. The fact that you can keep track of so much information and still have an user-friendly interface is incredible!

Switching between spreadsheet and calendar views has been very helpful for me to keep track of client follow-ups. I also have used an integration with IFTTT to have my client follow-ups automatically get added to my Google Calendar!

Airtable has allowed me to digitize all of my client records and keep track of all of their ever-changing information with ease. It's been a true time-saver and I'm working to get everyone on my team using it!

Cons: The only con I have encountered is that it's entirely web-based. If the internet goes down, I can't access my database on my computer. However, their mobile app is good, so I can still get at my information that way.

Overall: I've been able to easily organize information about clients and track follow-ups. It's like a combination between a spreadsheet, a project management software, a database and a calendar, but it's EASY to use so it's not intimidating or confusing.

Whatever a Database Needs to Do

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has unlimited potential. It's possible to create several databases, and then link certain elements to other databases. For example, I maintain client lists, vendor lists, and property lists. I can add someone from my vendor list to the client list if that vendor did some work for my client, and yet, keep them separate for marketing purposes.

Cons: There are so many possibilities and ways to use the preset databases, but I didn't necessarily understand all the possibilities and didn't have time to learn as much as I'd have liked. It's not really a complaint about the software so much as the learning tools that are offered. I dislike video tutorials and would rather have a searchable, indexed list to find what I'm looking for. They have one of sorts, but it wasn't what I'd have preferred.

Overall: I started with Airtable's free version and expanded to the paid version. Although it's essentially a dressed up Excel form, it was easier to use and I prefer it. I am not utilizing it to its fullest extent, but I plan to continue exploring the software's capabilities.

Capterra loader

It's Excel for modern days

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Excel spreadsheet everyday for work and for my personal life. Since I changed to Airtable, I never looked back. I love how my data is better presented. I can attach photos and even files in the table. The best thing is the 'View' function. For the same set of data, I can create different views for different needs. It's also great for team collabrating. I can also connect with Zapier to automate my workflow.

Cons: I really don't have much negative things to say about Airtable. It pretty much fills all my needs. It's a great product with constant improvement.

Overall: It makes my spreadsheet looking fantastic and add on lots of modern features: collaboration, automation etc.

Airtable is a great online database that works like a spreadsheet: fast, easy and always-on

Oct 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Airtable combines the reporting features of a spreadsheet with the performance of a multi-layer database. Easy to understand for every user, super customisable fields and views and many add-ons made me decide to replace other tools with Airtable.

Overall: Reporting and collaboration efficiency, good user experience across the organisation due to it's self-explanatory user interface.

Airtable was performant and straight-forward since its first version and adds more and better features with every upgrade, thanks to intense feedback gathering from its user community.

Airtable has been a game changer for our organization.

Aug 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: As spreadsheet nerds, Airtable has been so exciting to learn and implement. It has been an absolute game-changer for our organization. The software is incredibly easy to use and offers so many fantastic features. We are only using this as a grants database for now but will implement a tasks pipeline using the Kanban view shortly. The features available to us have been so helpful, many of which we didn't even know we would enjoy so much. The ability to sort, group and filter with just 2 clicks has been amazing. We have also enjoyed having the ability to share the workspace with others while keeping the screen on different views for each person. The ability to link columns to other tabs has been extremely helpful - it wasn't a feature we thought we would need until we tried it. The price is great for its many features and it makes this a real possibility for any business, especially nonprofit organizations of any size with any budget. We are really happy with Airtable.

Cons: I do wish Airtable had the ability to export to Excel as well as the ability to adjust the height of rows. Those are my only two suggestions.

Capterra loader

a better and more user friendly excel.

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A better excel. You can set types for different columns. API available. You can write script to update data. You can even use IFTTT to insert records (but the string format is a little bit confusing). Easy to upload attachments. Kanban mode / Calendar mode. You can easily filter records with your own rules. Free version can have up to 1200 records which is enough for me now. but thinking about upgrade in the future.

Cons: It is not able to plot figures or charts at this moment. NO API for sorting records so I have to sort it every time. I didn't find a easy way to back up all base with attachments.

Overall: it is a great tool to collect/organize formatted data.

Capterra loader

Intuitive and User-Friendly Design

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is simple to use, flexible in its functionality, and allows us to use the system for a variety of different facets of our business.

Cons: Airtable is constantly improving, there are some things missing, but luckily we have the ability to custom code what we don't have in field functionality.

The major thing I would love to see is something to help search for duplicate records.

Overall: We are currently using Airtable for nearly EVERYTHING in our business. We plan 300+ events a year and run everything from Airtable.

Airtable brought order to chaos for our organization

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is intuitive and easy to learn, which is crucial for our organization as we rely on senior citizen volunteers for collecting and entering information and data. We can then sort and view the information in ways we never could with simple spreadsheets.

Cons: There are a few minor quirks, but overall we've been very pleased with Airtable.

Overall: After 30+ years of disjointed and segment collections of information, we were searching for a way to bring order to the chaos. Airtable has enabled us to easily collect, organize, and share tons of information for our non-profit organization, including 200+ volunteers, 60+ seasonal events, hundreds of supporting businesses and organizations, and thousands of patrons.

Airtable works wonders!

Sep 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that it can be converted into a project management/ticketing system.

I can link tickets from multiple tabs , I can upload my design files in each ticket. There's an editing history, comments, tagging. There are tons of views from Kanban to Calendar to Gallery to List view. You can filter and organize everything, and I mean EVERYTHING!

It has made my life so much easier.

Oh and it integrates with Slack so I get notified whenever anyone edits my tickets!

Cons: It was a bit hard to learn in the beginning, but once I got the hang of it..

Also, would love to add some more options as field types.

Overall: Airtable is helping my team with time management, task assignment and organizing all of our campaigns and files in one platform.

You can track every little detail in the task and know who is doing what, when.

Airtable = pleasant and collaborative custom database applications

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's incredibly easy to use, bordering on fun to use (massive statement for a database application). It's easy to share and easy to publish. I can fiddle around with it forever and continuously find new and interesting applications for the tool across many projects in my life in and outside of work.

Cons: For what I'm using it for, it's pretty perfect. I can foresee it being improved with strong built-in data analytics and a more robust kanban implementation. They just improved the calendar view, but it's still pretty restrictive. I haven't tried using it at enterprise scale (100s or 1000s of records) but I'm not confident it would be great for very large teams working with very large amounts of data.

Overall: Organizing information relationally and being able to sort/filter/visualize/share it flexibly and easily. All day, every day.

Event Planning and Resource Evaluation made easy

Aug 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to switch views on projects. I do a lot of event planning and scheduling of classes, and being able to switch to calendar to grid, to boards, and back again makes my process so much easier. Being able to link to different tables is also wonderful.

However, the feature that sold me on airtable is being able to tag/categorize things with multiple tags. I used airtable for an extensive project evaluating and reviewing educational resources, and I was able to quickly and easily set up a spreadsheet that answered all of my questions and made it easy for me and my team to evaluate our shortlist.

Cons: The BIGGEST change I would like to see is ability to archive in accordance with state/federal record keeping standards. I might be missing something, but this is the thing that keeps me from sharing as widely with people in my field. If it is possible, it would be nice to have it spelled out on the FAQs to show administrators.

Overall: ALLL HEART EYES. I use it for both personal use and work. I manage my schedules, I keep track of favorite recipes, I use it to take ideas for events from brainstorm to completion. It's literally my favorite thing right now.

Straightforward, easy to use, and multipurpose

Aug 02, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and intuitive to use. I had the basic design for my CRM completed in minutes. Linking tables and adding fields as my needs evolved was also a breeze. I was able to simplify a lot of my work processes into simple data entry with the help of Airtable. The help documentation is useful for brainstorming new ways of organizing my data.

Cons: Some formatting, such as changing how a date is displayed, requires specific knowledge of formulas. I feel like there could be an easier way for this to be built in as an option.

Overall: There's so many integrations I am not even using yet, but I can see so many possibilities for automation down the line! Airtable is also highly affordable for my small non-profit organization.

Overall: This saves me a lot of time in my work week, and saves me from a lot of organizational headaches.

Easy onboarding and conversion. Excellent Possibilities with this tool!

Sep 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to upload data directly into the system. Once uploaded, the various field types, plus a strong API documentation section for each base make it easy to get going. Our team has been able to work through systems enhancements and trial out new field types quickly and with minimal disruption.

The example bases have been interesting to browse as we look for new data points to track in Airtable, and collaboration tools and commenting allow for us to keep each other updated on relevant changes to our system in near real-time. I am really excited to see where the roadmap for product development takes this tool moving forward.

Cons: Limited audit trail info on the free plan as well as bulk-update support (beta features may allow for this down the line for paid users).

Design it, build it, add to it

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I tend to approach most organizational problems these days with, "Can I make an Airtable base to solve this?" The flexibility and customization of Airtable make it great for almost any application. It has become not just my professional project management solution, but the app I use to manage things in my personal life as well.

Cons: Large scale functionality will require a paid plan (due to record limits), and the Android app could use some updating.

Overall: Great - not only do they frequently update and add features (that you didn't know you needed), but they also listen to the community forum's most-requested features and work to implement them in a responsible way.

Capterra loader

AMAZING software with a few setbacks

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find firstly the visualization of data to be excellent with Airtable. Everything is clean, crisp, great use of negative space, and color coding options for single select fields makes it a pleasurable experience. The ability to group by various data points and link various fields together to communicate to each other. The ability to infuse blocks as if they were widgets into the fields is also excellent! The ability to create multiple views for the same data sets which allows consolidation of information is out of this world!

Cons: There are still some functionalities that have not made it into airtable yet such as color coding a full record (row) for various data points. Duplicate detection is almost non existent without a lot of formula, lookups, rollups effort. Can't change height of column headers to stack text which would help shorten width of the overall table.

Overall: Overall, airtable is helping to condense many documents into one and visualize the data i need to see in ways that are so far of an improvement over anything my company's seen before. For the exception of a few excusable drawbacks/limitations, this software is amazing and would recommend to anyone!

Capterra loader

Excel on steroids!

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I LOOOOVE the way everything is organized. Obviously, the designers work in close relationship with the app engineers because everything is really intuitive. The best part are templates, which helps you to understand the product. We have built an entire company CRM there, just with a usage of one template.

Cons: You can not link between the bases, which makes it little bit complicated. We had to duplicate some tables for this reason and it got a little messy.

Capterra loader

Organizes any workflow with ease!

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is intuitive, easy to use, and adapts well into any project that needs superb project management that's easy on the eyes.

Cons: Discovering pricing for enterprise solutions is not an easy process.

When new features are rolled out and there's a seven day trial to test, that trial usually happens when there's no bandwidth in the daily demands . It'd be great to choose to implement the trial on our own terms.

Overall: It's breaking down silos and uniting teams all across the organization.

Capterra loader

Great Data Management for "Visual" People

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is extremely easy to use, and the free level is quite useful. There are a few super-user options you don't get but overall, the free version was exactly what I needed to get certain projects organized in a way that was user-friendly for all the potential users. The interface is easy to figure out and the design removes some of the intimidation factor that exists when you're confronted with a big ugly spreadsheet.

Also, I love the fact that it doesn't look like a big ugly spreadsheet. I use this tool to manage the business end of my hobbies and I really like the fact that it doesn't look like my regular daily "work" tool.

Cons: The only drawback to using this is that I have to talk other people into utilizing it. No one's ever heard of it and they act like I am inviting them to join a cult when I send them the email invitations.

Overall: Airtable was a test for me - I have used the Google Suite products for years but I needed to get out of the spreadsheet world for managing the business end of a band I am in, mainly because the info I had to organize had to be accessible and usable by everyone else - not just me. Also, this product LOOKS AWESOME.

I have a solid background in database management as a former interactive website developer, so getting the data organized and set up was a breeze for me, plus they offer dozens of pre-made templates that are very easy to customize. I was able to easily create data structures for all our band's marketing collateral, personal info, business contacts, and even set up shooting schedules for photos and video. I was done with it in about half a day.

Capterra loader

Easily Create Lists and Data Sets to Drive Your Business

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is used in many ways for my whole organization and for working with clients. It's an amazing and user-friendly tool which we use in any number of ways including:

To-do lists

Marketing campaign management

Media contacts lists

Website asset management

SEO evaluation checklists

Website valuation checklists

Cons: Hard to say what's missing, but maybe some top-level admin -- so databases can be organized by large groups (like business vs. personal) rather than just workgroups? Maybe some tools built on top for things like asset management?

Overall: Loving this tool and recommend it all the time.

A Solid Spreadsheet Solution

Nov 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: A great product with many options not included in normal shared spreadsheet programs. What I like best is the ability to upload documents to specific cells within the sheet. This makes it easy to share contracts/documents associated with a specific line-item with the team as a whole.

Cons: A few features that are quite basic are hidden behind the paywall (even though many advanced options are in the free system). As such, it is hard to justify the upgrade when the advanced features are free, meaning I have stayed on the free version and have simply spent time in basic work-arounds for the basic functions.

Capterra loader

Easy-to-use spreadsheet type calendar for blog scheduling

Apr 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: What really made me want to use Airtable was its calendar view that I can see when scheduling out blog posts. As the content writer at my company, sometimes schedules can get changed and Airtable's views make it easy for me to re-arrange when certain posts will be scheduled. I can also add as many details and color-coordinating as I want to further classify and organize my stuff.

Cons: The customer service isn't very quick at responding - I tried calling before and got voicemail each time, and emails take a few days to respond. Also some of their functions are sometimes a bit confusing to understand and when I can't easily contact someone to figure it out, it makes it difficult to further understand functionalities that I probably could be using but am not.

Capterra loader

Google Sheets on steroids

Nov 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: If you like to make lists and are meticulously organized, you will love airtable. This is such a great tool for making robust spreadsheets and lists- I love the different ways that you can set up your fields, group and sort them, and link them to other sheets. I am so much more organized using airtable, it's been great! I haven't used the 'blocks' feature which takes your data and displays it in a more presentation-friendly format, but that also looks amazing. They also offer templates for different things you could keep track of in airtable, which has been great!

Cons: I wish there was the ability to be a little more flexible in the sheet itself. For example, with Google Sheets, I can merge columns together and make it look however I want, but with Airtable you really don't have that flexibility. I also wish that there wasn't a paid premium version, because the extra features you get with the paid version seem like they would be nice to have, but not nice enough to pay for.

Overall: Overall, I've been able to organize things in my business and personal lives much easier with Airtable - I would highly recommend!

Capterra loader

Airtable Is My "Go To" App

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excel-like features. User-interface. Ease of use.

Cons: Kanban and Calendar views could use some more features/functions.

Overall: I started to use Airtable to get a handle upon our customer "boarding" process. Now I have a fully functional CRM database that is easier to manage than our SalesForce instance. I use Zapier to push SalesForce (and other app info) into Airtable. I import data sets into Airtable for easier filtering/viewing and distribution to others via our intranet or publicly. Airtable is awesome and I use it more and more...

Great Product

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use of Airtable and the ability to easily roll out the system to all employees is extremely convenient.

Cons: The cost for each user is high for smaller companies but the free version is very helpful and Airtable gives you ways to work around the cost, like the ability to accrue credit for referring people.

Overall: AMAZING!! I brought airtable to my previous company, I still work their part-time, and it really streamlined the company. They use it for everything.

Airtable streamline our communications and information sharing

Sep 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, sharing capabilities, remote access and much more! Airtable has allowed our organization to virtually go paperless, which has been a goal for a long time. Large teams can collaborate on a project and have instant access to the same information. We use it for tracking class enrollment, storing customer data, organizing and tracking marketing data and plans, staff schedules - plus so much more! Airtable has truly been an amazing addition to our organization and we recommend it to anyone looking for a user friendly data solution.

Cons: We would like to be able to add headers and footers to tables before printing, currently we export to csv to add this info, it is not ideal, but it works. We also would utilize an end date field (for, in our case, noting date ranges for classes that run weekly for a span of time). We have heard that this feature is going into BETA though, so we hope to see that as an option soon. The phone app is a bit limited in features, for instance linking to other tables, but we can also work around this and usually are working desktop versions anyway.

Capterra loader

Project Management Using Airtable

Sep 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is an excellent way to manage your projects and share the information with your stakeholders and team members. It offers templates that are a good basis and still provides the flexibility to customize for your needs.

Sharing is easy and there are different levels of collaboration with team members. There are added graphic and printing options in paid version.

Cons: Some of the custom printing and form creation could be a little more flexible.

Overall: It has made communication with non-project management team members easier. And, creating forms that go right into custom database is excellent.

The best data/spreadsheet management system

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable can handle everything. The database management (with linked data) is very useful. The multiple views and types of views are extremely helpful. All the field types are always great and cover just about everything you'd want. Add in the collaboration and share-ability and you have an amazing system!

Cons: I wish there was some color options via the non-premium edition, but that's a minor thing. Nothing to really dislike!

Airtable keeps my life in order

Oct 31, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that airtable allows me to see charts and track event attendance and see growth over several months!

Cons: It is sometimes difficult for use it offline, when we happen to to do registration for an event without internet or with a bad internet reception

Overall: Airtable has helped us track attendees and at our events, which allows me to evaluate each event and make adjustments. It also has helped our team check in attendees faster which makes for a better experience for them.

Emerging Database offers great forums, support and improvement

Dec 05, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great 1-1 Support Options + Use Cases on Blog

Really Active and Helpful forum and 3rd party developers

Database for dummies type help text

Strong suite of options and continual development

Cons: No Print or View Mode that allows formatting of entries on a PDF or web interface

No granular permissions control

Can't write math formulas in cells directly, need to have multiple columns and then sum/multiply them.

Overall: Like many new internet SaaS apps, Airtable is intensely focused on delivering a clean and focused user experience. This means that features take a while to get rolled out and it is not even on par with google sheets or other spreadsheets like smartsheets. However, it is a database and it does some pretty cool things. It's also free for most users who don't need a lot of storage space on the system and have databases with fewer than 1200 records each.

For us, it's great for staying organized and has pushed us to keep better track of events and the costs associated with each of them. The form functionality is great for getting staff input in the field.

We look forward to seeing what they will add next!

Recommendations to other buyers: Don't be shy about getting on the forums and asking for help. Developers are also interested in helping you with your unique use case/will point to others who have done the same.

Capterra loader

Airtable is helpful and easy to use

May 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the ease of use and the many possibilities that you can use Airtable for. You can use this for personal or business, and there are many prebuilt templates that you can get started with, so that's really helpful! You can collaborate with other team members on projects or export a sheet for someone too.

Also, Ashton Kutcher is an investor, so it has to be good! :)

Cons: The bigger con... is this... When you invite someone to Airtable (and they give you a credit which you can apply to your account) even if you are on a free plan, and you invite someone and then invite them to share a sheet you are working on (even assuming they have set up an account of their own - even free) you get charged, monthly, per user you invite to collaborate. It's not very clear up front that you will be billed. I had invited someone to use Airtable, and invited them to collaborate on one base (one project/sheet) and gave them access to edit... they invited 2 more people from their team to collaborate on the same base, guess who got billed for that? I did!

Airtable should work that part out, if you only give someone read-only access you don't get billed, assuming you are on a free account, but you should be notified that will happen. Other than the billing part when inviting someone to use Airtable and inviting someone to collaborate on a base, I have no other complaints ... and I do use this for my business, it's been extremely helpful!

Capterra loader

Mighty, Flexible, PM and Organizational Tool That Adapts to What You Need

Jan 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a spreadsheet on crack, seriously I haven't figured out what it can't do yet. Their template library is inspiring, it makes you want to revamp every system in your company with an Airtable. I love how easy is it to earn credits, too. That reward structure made moving to premium a little easier.

Cons: There are lots of tutorials and help videos, because, well, it needs them. The learning curve is steep. We need an in-house expert to make the most of it. I wish it had a more integration options with Zapier. Finally, with 10+ users, their paid product gets pricey fast. About 3x the cost of Slack.

Overall: We can make just about anything. Agile sprint planning, content calendaring, budgets, team management projects; they all belong here.