Who Uses This Software?

Small business and teams within larger organizations


Average Ratings

603 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Airtable
  • airtable.com
  • Founded 2013
  • United States

About Airtable

Airtable is the relational database for the rest of us. With a spreadsheet-like interface that anyone can use, realtime collaboration, and rich features like file attachments and reporting, Airtable is the friendliest modern database.


Airtable Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Contact Database
  • Contact Import/Export
  • Interaction Tracking
  • Lead Management
  • Prospecting Tools
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Audience Targeting
  • Brand Management
  • Campaign Management
  • Categorization / Grouping
  • Conversion Tracking
  • Distribution Management
  • Editorial Calendar
  • Multi-Channel Publishing
  • Publish Scheduling
  • SEO Management
  • Social Media Management
  • Video Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Backup and Recovery
  • Data Migration
  • Data Replication
  • Data Security
  • Database Conversion
  • Mobile Access
  • NOSQL
  • Performance Analysis
  • Queries
  • Relational
  • Virtualization
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Customizable Branding
  • File Conversion
  • Metadata Management
  • Mobile App
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
  • Campaign Management
  • Client/Property Matching
  • Contact Management
  • Email Marketing
  • Interaction Tracking
  • Lead Management
  • Property Alerts
  • Referral Tracking
  • Segmentation
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Airtable Reviews Recently Reviewed!


Capterra loader

Early User and a Returning Addict

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, basically a database without the complexity of being one. No more managing of tabulated data via spreadsheet or simple table in word processing software. I also like the fact that I can do data entry in expanded and table views (I have a base called "Ideas", where each column correspond to an area of interest in idea generation, e.g. Problem, Market, Competition, Elevator Pitch etc. - which the preferred data entry method is in the Expanded Jew; where as for base such as my "Bank Transactions Tracker", the table field is better.

I also like how they aren't just focusing on being American (yay to company that bother to cater to ALL date format under the sky) although for some other colum type they haven't got down to it yet (telephone number etc.).

Personally I am a big fan of the Pro feature Blocks, which I used to create performace dashboards for my freelance subscription business. The Blocks feature is the only reason I opt to pay, although I am paying mostly out of my credits accumulated during the earlier days of Airtable.

Also like the community that's building on top of it, forum is very active and lots of power users to learn from.

Combine with with other IaaS tool such as Zapier and you get a really powerful tool.

Cons: Insufficient control (can be easy to make mistake such as accidental typing etc.), lack of data validation (upon data entry), and interface could use more customization (e.g. lots of empty/white spaces in Card views, can't have multiple lines in field header etc.).

Overall: Overall I am a super fan of Airtable - first discovered, fell in love, and told everyone I knew about Airtable 3-4 years ago, IIRC when they first appear on Product Hunt. Build a whole bunch of bases to manage my person life (book list, financial trackers, a large inter-linked base to track 3D printing activities for a local maker space etc.). Stopped using it for awhile because I was focusing on my day job for a few years, before coming back to do side projects and businesses.

Ended up build a tracker for my subscription business, with automated renewal and receipt email generation via Zapier. Airtable is not perfect but it made a non-coder me into someone who can create a solution that's "almost there". I always tell people - Airtable can't do everything (like a fully customized software) but 80% of your need can be satisfied by Airtable with 20% of effort, broadly speaking.

I also love their Customer Services - while it is no longer the Airtable 2-3 years ago where I just chat using the chat tool (Intercom or..?) and ask UX related questions as they come to me (simple questions, not too different from asking a coworker in your office) and even caught the CEO Howie Lou a few times; it is still a very well supported software/ company where the CS team actually know the system really well and does't just shove canned responses in your face.

Overall, lots of love for Airtable!

A User-Friendly Database

Sep 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Airtable for a couple of years after finding an ad on Facebook. I made some bases for personal use and liked it so much I recommended it to colleagues at work. I work at a small not-for-profit and we have started using Airtable as our main contacts database. Several projects also use it. I like to use Airtable because it is so user friendly. It's easy to get a base up and running, either from scratch, or using a template. It's easy to pull the data you need and if you have a problem, the customer service is very responsive as well as the community forum. I think the best thing about Airtable is that you can try things without being worried about making a mistake. It's easy to copy a base for trying something or you can undo and make snapshots. It's user friendly and aesthetically pleasing.

Cons: At times I get frustrated by some of the things Airtable can't do, for example, finding duplicates as they are added. Also, I would love to be able to use a form in Airtable to keep contacts updated without using Zapier. Improved form features would allow me to use Airtable's forms instead of Google Forms. I would also like to be able to sort by colored records.

Another negative, in my opinion, is the pricing structure. We are a small non-profit and receive a non-profit discount, which is great, but we try to keep our costs down and it can be very confusing trying to pick the right combination of workspaces, bases, collaborators, etc. to keep the cost down.

Overall: I use Airtable personally to manage my volunteer activities, and professionally. I have used it to create purchase order forms using the design block and our company is using Airtable exclusively to manage contacts. Many projects at the company are using Airtable in numerous ways. Since I started using Airtable, about 2 years ago, I have seen many positive changes and I hope the company continues to expand and improve the user experience.

A spreadsheet is a spreadsheet, right? Wrong!

Aug 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like this software so much that I pay for it monthly, and I don't consider 25 a month "cheap" for me. But it has been so useful that I can't imagine not having access to all the features.

It's complicated to say what I like most because that entails an explanation of what it does. It basically combines spreadsheets with databases and then allows you to view your data in a multitude of customizable ways. And share just the parts you want to share, or all of it. You can also add collaborators or have clients input information directly through forms. You can take all of this and embed it on your website or on facebook.

The various views can be a gallery of photos, or a more standard spreadsheet, or you can output it to lists like an address list, or set it up to print labels of just the records you want to include.

You can use it for project management and production queues, keeping track of vendors or clients, sorting and updating inventories. It's really brilliant to the point that I've moved away from other spreadsheet programs, task management systems and photo gallery software in favor of using Airtable.

Cons: It's not perfect! There are a few things I haven't figured out how to do or it's fairly clunky still. But much of that is my own lack of skill in certain areas. I'd love to utilize API but I'm still too much of a novice to really figure it out. Once I do, though, I feel like it will take my website to another level.

One of the features is the ability to take a group of records and output it into a format you create. It would be great if there were some templates available for this sort of thing, but I'm not even sure how that could be implemented. It could just be my own laziness!

Overall: I love it so much I support it financially, which is a big deal for me. I'm a very small business and a monthly subscription is always viewed suspiciously. But I love how they are constantly building in new features that make it more and more usable. Things I didn't even know I wanted until it existed. And there is a free option! I just wanted access to the premium features.

I'm currently using it for:

-production queue

-development outlines and goal setting

- inventory tracking linked with vendor management

- galleries of photos incorporated on my website and on Facebook

- managing home chores and tasks

- keeping track of any number of personal and professional lists

Capterra loader

Airtable is the Spreadsheet (and more) Application Everyone Needs

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an early adopter of Airtable, I've seen the program grow from a more functional and intuitive version of Excel to a full fledged application that can do anything from spreadsheet management to producing a CRM or project workflow. Initially, I used the application for QA and bug tracking, but now I use it for inventory for art I collect (I can even include photos for visual reference), lead tracking and generation, and a few other practical things. The more I use Airtable, the more I'm impressed with how much potential the application has to positively impact any business, organization, or individual.

Cons: For first time users, it can be a bit intimidating, especially if checking out the application, casually. One great resource that Airtable introduced is Airtable Universe, which highlights and demonstrates working and real examples of how companies and industries are using Airtable to track deadlines, scheduling, and a slew of other use cases. I would recommend that as the starting point for any novice of the application or anyone interested in giving it a try.

Overall: As I mentioned before, I am now using the application for QA and bug tracking, but have also used it for task tracking on collaborative projects I work on, which I've found to be really effective. I run my own business and am the only employee, so I don't need a full fledged project management solution and found this to be a great alternative when working with other companies that don't use one for web development, either.

Since Airtable also provides different ways to view data (Grid, Form, Gallery, Calendar, Kanban) the ways in which this product can be used are infinite. There's even a mobile app!

The Evolution Of The Spreadsheet

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Airtable is a refreshing new look at what spreadsheets can be. It is great for organizations with varying degrees of user experiences with spreadsheets. And if your organization uses spreadsheets quite extensively, then this might be a great alternative. As mentioned in Cons, the proprietary nature of Airtable means that if you need to keep a standalone copy in a file format, you will not be able to do so. You can import those current spreadsheets, but once manipulated and modified in Airtable, you must continue using it. So, archival files are not possible. Something to consider, as some enterprise environment do like to keep electronic files locally archived for attachment to specific documentations. Airtable might not be that solution.

Pros: Spreadsheets are great because of their flexibility. But most of its power lies behind a vast library of functions that users must have a good understanding about its syntax and how to use it. Add to that the fact that they are not exactly pretty to look at. The solution lies with Airtable. Coined as part spreadsheet and part database, it provides a new way of displaying vital information without all the hassles of setting up a spreadsheet. For starters, Airtable offers a vast array of templates and layouts to choose from. If you are proficient, or the templates simply do not provide you with the necessary layout, you can start one from scratch. Maybe even create your own template. Airtable is like a high performance spreadsheet with a serious upgrade on its user interface. Even the user experience is something quite amazing. YOu add, remove or modify the columns and configure them to accept the data you need. It does all a spreadsheet can do, except that its coolest feature is its ability to go from a grid appearance, like your typical spreadsheet, to a form appearance, which resembles more of a database. Airtable offers a wide array of functionality in its free subscription level. Upgrades offer more customization options that enhance the functionality and appearance of your table. And to make the transition from regular old boring spreadsheets to Airtable, they offer importing of your data to start off with.

Cons: It is much easier than your typical spreadsheet, but if you are a true spreadsheet power user, you may find a bit of a lack in its functionality. Again, only if you are a power user, which most of us are really not when it comes to everything spreadsheets can do. There are limited hover over hints for the buttons and fields, so you need to really click on them to find out what they are used for. Novice spreadsheet users will still find a similar learning curve with Airtable, but because the core functionalities are visible from the top ribbon, it does make it just a bit easier to use. But, remember, there will still be a slight learning curve, especially with more advance features. Please note, it does well at importing those current spreadsheets, but Airtable is proprietary and online, and does not do well if you need to export it into a document for archival purposes.

fantastic solution for information-oriented project management

Mar 27, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: * lends itself well to building information tracking resources * simple data-driven layout * scalable project areas my operations team uses airtable to manage a lot of information flow and have converted complex tracking resources into the airtable format. the fact that we now utilize the app for a lot of these solutions is a testament to its immediate strengths. i enjoy how airtable doesn't necessarily force me into any specific workflow, which has been the major reason why other project management solutions don't work--everyone has a different philosophy around project management.

Cons: * pricing model * learning curve * communication management * lack of certain standard features there are a lot of glaring pain points that my team encounters on a weekly basis which makes airtable, not necessarily the perfect solution but rather the best we've found so far. first off, airtable is too expensive for my company based specifically on their pricing model. to note, airtable charges per user per workspace. each member of my team manages specific projects related to a different area of the business. for ease of organization, we have a separate airtable workspace built to accomodate each employee. for example, we have a workspace for finance projects and a workspace for customer support projects. from a visual project management standpoint, this makes the most sense. sometimes our finance manager will need to engage and comment on a project base going on in the customer support workspace and vice versa. this engagement occurs daily. if you're a single user, incredibly small team or your company is client-based (where these costs would go into your billing), airtable's pricing model may not be much of a hinderance. there is a high learning curve when you get started. this is about a week of tutorials and deep-diving into the app. a lot of this time was spent modifying personal workflows to best utilize airtable. after that week of hair-pulling and a lot of cursing at our computer screens everything immediately became easier. one strong flaw in airtable is its team communication solutions. you have the ability to run comment strings on individual data rows, but an overall tab dedicated to general discussion would be immensely helpful to streamline discussion and reduce the amount of hunting/pecking for information. for a project management solution, airtable is fairly weak at offering seemingly standard task management features like scheduled notifications and workback timelines. after enough online digging, you can sometimes stumble upon a "good enough" solution. on this subject, archiving is not at all available, which is one of the more "seriously?" missing features.

Wonderful solution to spreadsheets, needs more restrictive access, tech support needs improvement.

Oct 10, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Last year I was on the search for a solution to replace XLS and found Airtable. Previously we were using microsoft xls, as we found even GoogleDocs didn't work for our purpose.

We produce hundreds and up to thousands of products for one event and previously used xls to keep track of production and for by line item invoicing purposes. The ability to have all the data in one spreadsheet but then filter things out in a specific view that allows you to see only what you want is useful and makes it so you don't have to have multiple spreadsheets with the same data. For example we have an invoicing view, that's filtered easily to show costs. Then a post event inventory view where clients can see what they can use for next event. We also have a QC view where our team members can easily QC the product without all the unnecessary data in their view/way. We also use filters to easily show us what still needs to be approved and what is left to be produced for the event. It's a been a great way for us to manage large scale projects and our clients love it. Also, the fact that it has a phone app is helpful to us since we work events, we are constantly on the road traveling and not always at a computer.

The ability to download the spreadsheets is simple also, so when I need to create an XLS file to accompany our invoice, this is simple and easy for me to do.

Cons: The #1 priority for improvement that every Airtable user complains about is the lack of restrictive access. Access is "all or nothing" so if I give my clients "Read" access, they're only limited to one view and can't edit or note anything. If we give them "Edit" access they are able to edit anything in our entire database, including our pricing, so that doesn't work. We want, for example, a customer to be able to go and note/change info for one column and not be able to add/remove anything. For example they could go in and put "approved" for a line item that they approve for production, but can't change any cells not in that column.

I'm not confident in their tech support at this time . Recently we had some data loss issues that created mass concern. We added data to specific cells in an existing spreadsheet, and the next day the data was gone. Airtable keeps record of any change in a cell and there was no record of us ever entering the data, like it never happened. We provided specific examples and their explanation of "packet loss" on our end makes zero sense. Based on data that we entered that day, we added a photo, then added a date, photo, then date... all the photos stuck, the dates did not, so it would mean that every other second a packet data loss happened? They still haven't given a suitable answer to this, and if you can't rely on the data you enter being there, that's made us think twice about moving to the paid version, which we were about to.

Overall: We can have many views of the same data in one place without duplicating the data. Each person can have their own view based on the data they need to see. The biggest benefit we've had is time saving and the ability to access this data anywhere, at any time.

Capterra loader

Helped us understand complex projects

Oct 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that you can build the tool you need and that in that process the conversation your team will have is very valuable. Airtable is not an out-of-the-box just but more like Lego bricks and the (almost) only your own imaging that set the boundaries. So you need to ask the right questions about what is it you want to do and know? Which information do you need and what do you want to be able to do with it. When you ask that questions in a team you will have a great conversation about goals, ways of working, differences in need etc.

Airtable provides you with a variety of tools to make this happen but you need to take the time to build your tool. If you don't and "just" use it as a spreadsheet you won't use the real potential of it.

We have used Airtable to keep track of a complex website, booking a video equipment, project, ideas, teachers projects and more. One of the most powerful things about Airtable is that you can create different views and then create different processes.

An example is that we have a table with activities for teaching that we publish on our website. We needed a process for reviewing text for errors, a process for reviewing which activities we should share and not share, a process for which activities we had cases for etc. Doing that in Trello would mean multiple boards. in Airtable we could just create a new view with the same records.

Cons: I will say that hardest part about Airtable is understanding the logic behind it and that it is something else than a spreadsheet. I took me some time, and it has been hard explaining it to my colleagues.

Overall: I can now build the tool I need. And since my (and my teams) needs changes with time I can modify my Airtable bases to match that.

When you build your own tool with Airtable you will need to ask good questions about your need and goals and if you're in a team this can start a very good conversation.

It's much easier for me now to get not lost track of a big and complex project because I can split it into smaller parts that more understandable.

With features like formula and roll-up, I can setup my base to quickly show me some important information. Like how many urgent task within an acitivity.

Airtable is great at organizing complex data that you need to interact with dynamically

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've migrated several of our Operations Office processes to Airtable and couldn't be happier. Not only is Airtable easy to use, it's easy to integrate. It might not do everything we need, but by linking tools, like Zapier, it's so simple to manipulate data and let the data trigger actions in the other software that we use every day.

For example, we've built a base to track key distribution for our 210,000 sq. ft. facility. We have a table with records for each of the 858 unique keys in our inventory, which links to a table where we track all of the keys issued to individuals. With filtered views, it's easy to see who has past due keys or which rooms are at the greatest security risk. And because it's all web-based, we don't have to worry about who checks in a key because everyone's base is updated in real time.

As a relational database, Airtable lets you establish connections between two complex tables. We can click on a person to see all of the keys they've been issued, or we can click on a key to see all of the people who have it.

Not only are our processes more efficient, they're actually more productive. Working from a standard spreadsheet, the type of reporting we're doing now would not be feasible. With Airtable, getting the answer is almost as easy as asking the question, and with the mobile app, I can ask the question wherever I am in the building--or outside of it.

Cons: Airtable has a great feature set as a relational database, particularly for the price and ease of use, but there are some limitations--not enough to cost a star in any one category though. The nine bases we've built so far were all things that we migrated from a spreadsheet system. From that perspective, Airtable is missing the ability to use conditional formatting and it's a little lean on available functions in the formula field. So far I've managed to find workarounds for almost everything, but they're not always the most elegant. Despite these limitations, we recently upgraded to an annual paid plan after six months on the free plan.

Overall: Airtable saves us time, but it also saves us money. We're able to better manage resources when we can see how everything connects. That's what Airtable is great at. We had the data, but we were missing the lenses to put it in perspective. Having a column of dates in a spreadsheet is useful; being able to see those entries distributed on a calendar with a single click is a game-changer.

I enjoyed spreadsheets before, but I love them even more now

Sep 21, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how user-friendly and clean the interface is. Subtile design elements make it visually appealing, which makes a difference in our satisfaction considering how much of our day is spent looking at spreadsheets. I also like that it is relatively easy to use. Right away, new users can create beautiful, basic spreadsheets, especially making use of the curated templates. There are more advanced functions, however, that require a little more research and statistical know-how to employ.

Cons: This is a new(ish) product, and as a result, I can sometimes think of features that would be helpful that should be added. One, for example, is a better way to see which of a base's users are viewing the sheet in real time. Another is some additional formatting options involving colors and perhaps parent-child relationships between rows. Maybe some of that will develop over time. One more note of caution: if you're using this and you decide to add a profile picture to your account, think about whether you want to have a profile pic longterm before you do it. Once a photo is added, it can only be changed to a new photo, not changed back to the generic avatar. I finally was able to achieve a workaround for this via Airtable support, but I thought it was strange that their system wouldn't include capability to simply remove your profile pic.

Overall: Overall, our office has really benefitted from using this product for shared spreadsheets that many people are viewing and updating on a daily basis. I've recommended this product to others, who have in turn started using it themselves.

Capterra loader

The Tool Every Organized Person Needs In Their Life

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The greatest feature of Airtable is how flexible and customizable it is. If you can dream it, there's probably a way to do it in Airtable. Usually, that type of flexibility comes with a poor user interface or a steep learning curve. Not so with Airtable. It starts where users are familiar (a basic spreadsheet) and makes it easy to add on powerful features. You don't have to be a database guru to gain major efficiencies.

Cons: I wish there were more formatting options for the long text fields, particularly for Markdown support. This would leave the field essentially plain text on the backend, but would render stylistically on the front end. This would allow for many new use cases for the platform.

Overall: I have used Airtable since its early days for a variety of business and personal uses. And that's what I love about it: it's so flexible that it can meet just about any use case. At work, it has helped me organize complex projects, track content libraries, provide detailed documentation about major website overhauls, and more. In the time I've used it, I've been impressed with the rich feature sets that are regularly added, and the documentation is helpful. The team at Airtable seems to really understand who their customers are and what they need to be successful.

Capterra loader

Amped up Excel

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it's structured like an Excel doc - it makes learning it and teaching others really easy. The ability to group, filter, and sort is amazing and the multiple views create visualizations for people who see things differently.

The vast number of templates to use or start from is unmatched in the project management software space.

Customer service is incredible. They're help FAQs online are great, and if you reach out to talk with someone they are responsive with helpful info.

Cons: It's not easy to sort something out of view (e.g. a checkmark column for done items, there's a workaround but it could be easier)

It's difficult to have dependencies like Excel (e.g. if I select a date in the column, populate a date in the other)

For project management, it's not the easiest to handle sub-tasks. You can create a column for the main task and then group on that, but for projects with many main tasks it becomes cumbersome to rely on always having it grouped that way.

You can't copy a template into an existing base.

Pricing per user, per account. It would be amazing to upgrade only certain bases so all users on my account are counted the same.

Overall: I love Airtable! As a consultant I'm using it now on 3 different projects and everyone who I've invited to join loves it. It's intuitive to use if you're familiar with Excel and easy to bring people in. The free version they offer is amazing and you should start there. Before you dive in, review the template space so you can get creative ideas on how to start building your bases.

A Versatile Data Tool

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It's very easy to develop and tailor a database to your needs. I especially like the ease of adding and altering data fields as new needs dictate. You don't have to figure it all out upfront as with most database products. I also like the visually attractive data displays you can create. And this data is immediately available on all my devices.

Integrations with the other systems and services also sets Airtable apart. I use the integration with Slack daily, for example. Automatic notifications relieve me of the need to check Aittable routinely. Slack Notifications work very well to tell me when new dad is been entered through an Airtable form for example. Or when data in a database has been modified.

Cons: Airtable has some limitations with out putting data. That's a sign of sophisticated reports is still difficult or impossible. Basic printouts are possible, but I want more capabilities than Airtable's Blocks feature permits. However, the developers continue to add features and power to the blocks, and Airtable's basic functions.

Overall: I have had a very positive experience with Airtable from the beginning. I continue to discover new ways to put it to good use. And because Airtable so easy to use, I've been very successful getting others in my institution to try Airtable and collaborate with me through Airtable.

Capterra loader

Airtable revolutionized our business

Aug 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is above all easy to use. You don't need a computer science degree or coding certificate to do great work with it. And this doesn't seem to compromise its functionality for the average user. The organization capabilities - from the overall workspaces to within the records themselves - are what drew us in, and the file storage capabilities, Zapier integration, and collaborative workspaces totally hooked us. The ability to customize each individual database is paramount, and we rely on the fact that we can access our databases from anywhere. The colors also should not be taken for granted.

Cons: There are some limitations that we have had to find workarounds for, primarily not being able to share information across bases (we now use a Zapier integration to do this, but we've found it unreliable and limited in its own right), and not being able to integrate email in a way that is useful for our business. But there is nothing that Airtable CAN do that we dislike.

Overall: Airtable is an impressive blend of high functionality and easy user experience. We've been able to standardize and streamline our employee onboarding process, store and organize important documentation for our team and affiliates, increase the depth and efficiency of our client management system, and collaboratively create and build new content for our clients. It's Zapier and Asana integrations have been critical to these processes. We now have 35 employees, whose tech literacy range widely, using Airtable in their daily work. We absolutely LOVE Airtable!

Airtable revolutionizes the boring concept of relational database and makes it hip again!

Jul 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Airtable offers ultimate flexibility and accessibility. Gone are the days when you must spend a significant portion of efforts with schema and data dictionary design upfront. Database development and management can now be truly iterative. That mate very well with agile development methodologies.

The graphical nature of the platform spares users from possessing prerequisite knowledge of Structured Query Language (SQL) and command-line interface (CLI).

The design principle democratizes NoSQL by gifting business users the benefits of NoSQL database (e.g. MongoDB, Cassandra, Amazon's DynamoDB). It expertly fills the void between Excel, Access, SQL and NoSQL databases, and even FileMaker Pro!

Cons: Most of Airtable's targeted clientele may already be familiar with advanced functions from Excel or SQL and would naturally be interested in leveraging them for advanced calculations or business logic. As feature-packed as Airtable is, it is bound to run into selected use cases where functionality gaps manifest themselves. Airtable is diligently working on plugging these gaps, and I remain extremely hopeful and faithful!

Overall: The capability and flexibility to rapidly launch a database, then incrementally revise schema, business logic, and views as needs evolve. The numerous filtered views streamline role-based data entry. Most importantly, the ease of sharing and embedding is a godsend. None of the products on the marketplace lives in that sweet spot like Airtable does.

I was able to make the perfect custom CRM + Project Manager with Airtable

Dec 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that I can control and customize every part of an Airtable base in order for me to make a CRM that had exactly what I wanted, and nothing that I didn't want. Some of the metrics I keep track of for my business aren't available in some CRMs, and some CRMs that DO offer those metrics have so many other features and everything just becomes way too overkill and cluttered. Not only could I make a CRM that had exactly what I wanted, I could also make it work as a Project Manager, so literally everything I need for my business (Projects, Project Status, Client, Contact Info, Project Rate, Shoot Date, Deadline, Total Lifetime Client Spend, Thank You Letter Sent To Client, etc.) are all in one spot. There's no extra fluff I don't want, and all of the info I know I need.

Cons: The only downside is that records in separate bases at this time can't be linked. This is a huge request by users on the Airtable community forum, so as soon as that is implemented, Airtable will be a near-perfect service in my opinion.

Overall: It's given me the tools / building blocks to make any kind of table to use. I use it for business stuff, but also for keeping track of Christmas gifts I want to get my family, validating ideas for apps, and a place I can put canned email templates all in one place.

Capterra loader

Game Changer, Absolutely Addicted

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This software can ingest all types of information and organize it as effectively as you organize data in Excel. You can literally organize anything Airtable. It is so easy to use and has replaced several tools my team used to use for document, task and project management. If you have the help of developers, you can plug into Airtable to power things elsewhere. This means, non technical people can be adding data, content to an airtable and our devs automatically pull this into a real time engine that powers work processes, products, etc. I mean i seriously cannot promote this enough. I've probably invited 30 people to Airtable and all of them are wow-ed by it. Used it for engineering projects, planning trips, helping friends redecorate homes. Truly priceless tool - I compare it to Slack in the impact it has had on my workflow.

Cons: Would like to be able to reference & pull in data from other worksheets/bases.

Overall: Streamlined document, task and project management. Incredible increase in transparency and collaboration. Easy for many different types of teams to use the same information in different ways due the flexibility of the data display. My entire worklife is organized in Airtable. Feature development, project management, maintaining specs, running real time feeds, easy to edit database.

Capterra loader

I love Airtable. The free plan is extremely generous and I use the app for a variety of purposes.

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite thing about Airtable is how flexible and yet still usable it is. I can keep very detailed records with complex formulas in one table, with a simple to-do list in another. The views and filters are also fantastic. I can have several ways of viewing one table, making it easy for me to see my data in the way that makes the most sense. For example, I can view project tasks in a kanban format but then click to a calendar view to see when things are due. Airtable also connects to Zapier, which enables me to send automated emails like client receipts.

Cons: The only drawback is that it's not built for long form text. I keep track of projects and clients on it, but for client notes I use Milanote. You can use it for long chunks of text, but that's not what it's really geared toward.

Overall: I honestly love Airtable. I use it to organize projects and my work with clients. It's just so utterly easy to use, I can't imagine there being a better product. I'm someone who always found Excel confusing, so the fact that I'm able to create formulas so easily has been great. I finally upgraded my plan after a couple of years, not because I had to, but because I was interested in some of the pro features, like the better colors and extra calendar capabilities. The phone app is also really great!

Airtable is a Dream Database

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - I can create multiple databases all in one location

- I can share databases with my team who can then update and alter the databases in real time, giving everyone the same info at the same time

- I can manage all of this for free

- There are tons of filters for organizing my information

- It is easy to duplicate databases or move data around amongst them

Cons: - Some of the options that would be very beneficial and basic are paid options (such as color-coding different info)

- databases on the free plan are limited by the number of records, HOWEVER, you can have as many separate databases as we want, so this is a (very) minor issue

Overall: Airtable has been a wonderful resource for us in that it has enabled all members of our team to have access to the information they need in real time instead of waiting for documents to be emailed. It also helps that we have been able to store all of our important databases in the same location for review instead of saving them in multiple locations or buried in folders (i.e. google drive). We love having everything at our fingertips and for such a reasonable price!

So many possible uses for every industry!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: More than a spreadsheet on steroids, Airtable is a cloud relational database that opens possibilities for improved productivity, creativity, sales and more for companies large and small. Because it is based on number of records, small organizations can take it for a spin for free and grow into it. Need a new feature? chances are its in the works...one of the many benefits of SAAS.

I've found it's formula fields and easy uploads to be invaluable in analyzing, prospecting, collecting relationship-building data, accounting and forecasting for my new and growing business and the local chamber I volunteer for.

Cons: Though based on records, as you add users the price can get quite high for data management, making its competition - a custom SQL database - a better priced option.

Overall: We are using it to manage event attendee data, prospects, membership sales, marketing assets, social media post schedules, and more. Its as easy to set up a new database tool as it is to set up a spreadsheet, but much, much more versatile. Since we can set up just the data fields we need, our customer relationship database, in contrast to traditional CRM solutions like Salesforce, Hubspot and Zoho, is easy to navigate and flexibly grows with our needs.

I've used Airtable to develop powerful solutions for shared equipment, facilities, and purchases.

Oct 25, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. It's easy to use AND extremely powerful--a very unusual combination for relational database applications.

2. You can quickly access and edit your information from anywhere using your phone, tablet, or computer.

3. You can easily collect information from others via custom forms and share information using shared views.

4. You can view your information in many different ways depending on your needs--spreadsheet, calendar, gallery, and kanban.

5. You can perform all kinds of mathematical operations on items in your database in order to help with evaluating and predicting resource uses.

Cons: 1. I wish I could share some tables between bases or hide tables that I don't usually need to visit. I'm getting to the point where I have so many tables in the same base that it feels a bit overwhelming.

2. I don't see a way to get my information out of the database in a form that clearly preserves the relationships, formulas, and attachments (beyond exporting to CSV files). It's a major investment of time and energy to create these databases and it makes me nervous that the company could stop supporting the product at anytime (remember DabbleDB).

A Stunningly Beautiful Visual Database

Mar 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I would absolutely recommend this for many projects, it is fun and easy to set up and use. Perhaps keep the budget analysis for a typical spreadsheet or be prepared to deep dive into the documentation and creative solutions if you want to use Airtable for finances.

Pros: This database allows you to visualize, organize and track the progress of various projects in your personal and professional life. It is fully collaborative, so optimized for group or individual projects, complete with permissions. Rather than staring at rows of spreadsheet numbers and charcters, you can grasp information within seconds given the graphically oriented database. There are numerous templates, designs and case studies to help you compile your information in the best way possible. The customer support is excellent and there are tons of tutorials on their Medium blog and on YouTube to help you get the most out of this product. It is fully customizeable for the info and layout you wish to maintain. The pricing is reasonable and the standard free version has great functionality.

Cons: Although it is an awesome database, it is NOT a replacement for Excel for several functions. It resembles a spreadsheet, but you dont have full control over each cell, to format it as you wish. The formulas seem limited or more complicated in comparison to a traditional spreadsheet. You can' truly link databases or info between or within tables freely. Manipulating numbers becomes a bit awkward in some circumstances. However, these limitations may possibly improve with time and future upgrades. The more you understand how the software works, you may discover different ways to accomplish your functions on this new platform.

Capterra loader

Wonderful, Free Solution for Relational Databases and Mobile Apps

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is, quite simply, my single favorite piece of software that I use. It's just as easy to use as a spreadsheet, but infinitely more powerful. It's intuitive to figure out and incredibly flexible. I can use it both to create powerful relational databases but also often use the mobile format to create tables which work more like apps. There are many different views, all of them useful, and it's easy to switch back and forth when needed. I love Airtable.

Cons: I wish more of the views were available on the mobile version. While it's still plenty powerful using only the default view, I'd really love the mobile version to support the calendar and kanban views in particular. The functions are also not as extensive as in spreadsheets or other database programs. I'd love to have the ability to choose one "block" (plug-in) for each free table, as Trello allows free users to do.

Overall: I use Airtable frequently both personally and professionally. It's an easy system for organizing anything that involves digital attachments, so it has a wide range of applications in my job in educational assessment. I also love using it to build mini-mobile apps for personal projects -- I've used Airtable to build "apps" which worked flawlessly for buying a car and for managing my Fantasy Football drafts in real-time. I'd previously tried doing the same in spreadsheets but Airtable worked much better for things that needed to be edited on-the-fly such as a live draft.

My favorite spreadsheet/relational database software out there

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: What can I say? I love Airtable a whole lot. I've been able to use Airtable to reorganize the way that we keep track of things at work, in a way that makes sense to others and also makes the information more efficient. The addition of an easy-to-use relational database to the traditional spreadsheet format means I can tell my users "It's just like Excel!" when in fact it's way more powerful than Excel for establishing those relationships between things. We now track a huge number of things in Airtable that, had we used a traditional spreadsheet for, would lead to a lot of duplication of information and would leave us prone to errors. Plus, as my coworker likes to say, it's pretty.

Cons: The free version doesn't come with blocks or record coloring. I have both a Pro workspace and a Personal (free) workspace, and I'm always a little sad that I don't get my Pro benefits on all of my Airtables.

Overall: Better organization and tracking, easing folks into the concept of a relational database

Capterra loader

Airtable LOVE

Oct 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to share details/data with others by sending a link. I love I can embed the data via HTML. I LOVE the forms, it makes gathering data so much easier than email! I love that I can give a link to someone and if the data changes the next time they visit the link the data is up to date with the new information.

Cons: I'm still learning, there is a learning curve from Excel. It's really a new way of thinking about information and how you distribute it. Let's face it, email is time-consuming yet people still are not fond of embracing forms. I'm always hearing, why do I have to fill out another form can't I just email it to you? Getting people used to the forms has been a challenge and the forms are a bit limiting, but I love that Airtable listens to the customer and fully expect more features to show up in forms that will surpass google forms.

Overall: Airtable has always been excellent in their customer support even when I don't understand what they are trying to tell me. They are tremendously innovative! I think they are a close second to Microsoft, it is a software I can't do without in my day job and in my entrepreneurial endeavors. Try It - You'll Love It!!!

Capterra loader

For when you use spreadsheets for things other than numbers

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the muliuse and multiviews of airtable. I'm in video production and it's nice to have one place where I can store everything from budgets, production calendars, gear lists, crew surveys for meals, collaborative post production workflow etc . I also use it in marketing to keep track of our our social media calendar and as a task manager. At home, I use it to manage my expenses, my freelance work, and to organize my travel.

Cons: I wish it had a better tutorial. While I am willing to go look for answers and explore how to make and use a base, I have a lot of coworkers that are too used to excel and similar spreadsheets that they can't grasp how to efficiently use airtable. This frustrate them and they turn back to excel or google sheets. If the tutorial was a bit more comprehensive or force a user to take a spin when they first joined airtable (possibly even gamify it to point out what people can do with it), I could see more old corporate people understanding the use of the software if it's spelled out for them.

Overall: I enjoy airtable. It's the only spreadsheet software I really like to use.

Capterra loader

Phenomenal and transformative tool!

Feb 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is so malleable that I can do almost everything with it. I used to spend every single day trying to make static spreadsheets do what I needed, and instead, I now can build full, robust databases complete with team interaction and approvals. The Airtable team takes great care to make all updates meaningful for their users and are great at communicating updates as they come out.

Cons: If you don't have a mind for if-then-or-that or boolean logic, it can be a little difficult to work up to using this product to its full potential. This can make it difficult to onboard new team member or get buy-in on using it across the entire organization.

Overall: I recommend this product to everyone for both professional and personal use. Most large, out-of-the-box systems built to help with project management are too rigid to be used effectively with small or unique teams structures. This eliminates that problem and let's you build exactly what you need from the ground up.

Airtable has changed the way I think about... almost everything

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: - Elegant UI design

- Intuitive UX (user experience) design

- Flexible and adaptable to nearly any workflow

- Collaboration with team members

- It's free

Cons: - The collaboration is great but could be improved with chat/conversations that operate more like Google Docs comments

Overall: Airable can be hard to wrap your head around at first. Is it spreadsheet software? Project management software? A visual relational database tool? An Evernote or Trello replacement?

Yes. To all of that. Sort of.

Visually, Airtable resembles spreadsheet software, with columns and rows of sortable data. But you can't crunch numbers or produce quarterly earnings statements with Airtable. Airtable is a database management tool, so you can use it to manage anything you would put in a database. But because of the visually-oriented approach Airtable takes, that means go way beyond organizing contacts or saving recipes.

I currently use Airtable to:

- manage a year long project with multiple sub-projects and team members who collaborate via Airtable

- keep track of home projects, including reference imagery and shopping lists for each project

- organize donors to my non-profit project, including reminders of when I should get in touch with people and how they contributed to the project

- catalogue home design and architectural inspiration

Like Trello and Evernote, the possibilities of Airtable expand the more you use it. It's elegantly designed, ruggedly engineered and fun to use.

LOVE IT

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free, free, freeeeeeeeeeee

In the world of subscription based EVERYTHING it is nice to have a software I can utilize free of charge! There is a LOT MORE to it if you pay the incredibly low monthly fee, but it is a highly valuable software without it!

Let me put it this way, it is simple enough that ANYBODY can use it. I set up the bases (super easy) and my other family members fill them in. We are a small family business, so the ease of use, and cost effectiveness are crucial. It is so customizeable it is ridiculous. It will not replace Excel by any means, but is a strong force in our arsenal of programs that is for sure.

Cons: Absolutely nothing! The product is wonderful beyond belief.

Overall: If there was a magical, mythical unicorn of the software world this is it. It came prancing into my life like a dream. Rainbows and all. It is colorful, simple, sleek, customization, free, and a software you could only dream of existing. It is more than the mythical unicorn, it is the Cadillac unicorn that you pimped out with exactly what you want; no BS.

Capterra loader

Easy and beautiful databases where you didn't even know you needed them

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've organized a lot of stuff on Airtable and it's a joy to use. The software has a 'wow' factor that's some magic combination of great design and powerful tech. Once I tried Airtable I started thinking "hey - maybe I could make a database for THIS too!". I was actually having FUN making databases. How is that possible?

Cons: At some point, I'll reach my limit of 1000 records on the free Airtable plan. I don't look forward to that day. There are many cool integrations and blocks that exist on Airtable's paid tiers, but there are only so many subscriptions one man can afford.

Overall: I've used Airtable to organize everything from an Art Gallery's show schedule and submission process to a musician calendar and press-promotion database. It's one Gumby of a tool - able to bend to my will and limited (mostly) only by my imagination.

It's hard to understand the power of relational databases until you've used one. Think of it as multiple Excel Spreadsheets that can talk to each other. The problem in the past has been how HARD it is to build and maintain a relational database. I've likely lost a month of my life to Microsoft Access frustrations. Airtable is just SO much easier and more enjoyable to use. It's not just a better database tool for database users. It's a database that can be used by someone who never thought she'd use a database.

Capterra loader

More than a simple relational database...

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are thrilled with Airtable and it is the only way we start out a new business idea!

When we need to track data for new businesses, tracking everything a business can track (customer info, transaction details, service tickets, timesheets, profits & losses, etc.), we choose Airtable because we love the convenience it provides our team!

#WeFeelLikeDatabaseManagers #NotReallyButClose

Cons: In its current version, Airtable is a bit on the consumer side...

If Airtable added the following features I believe more businesses would use it exclusively as their business database:

- Linking Records Between Bases

- Allowing Commenting via the API

- Better internal (templated) CRM Management (User Front Front End - Possible GUI interface like your 'form' tool)

- Webhooks from specific views

Overall: We literally run our $500,000/year custom apparel & accessory small business (24 Hour Tees) exclusively with Airtable (and many other excellent third-party tools that play nicely with Airtable) #BusinessIntegrations #BusinessHacking

Supercharged Spreadsheets

Jun 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Airtable is a powerful tool, much more so than Excel or Google Sheets, and much more elegant than Smartsheets. That being said, the cost is prohibitive for some to take full advantage. Thankfully, the free version is sufficiently functional to still win out over the competitors.

Pros: Airtable makes the chore of spreadsheet work so much easier and more enjoyable. It offers colored options, icons (stars, etc.), simplified and powerful formulas, a variety of organizational views (grids, kanban, etc.), and highly customizable views for sharing. The ability to track row histories and communicate with colleagues is a huge plus as well.

Cons: Airtable is powerful, and certainly worth a financial investment, but the current pay scale per user (and how it defines users - anyone with access) is too costly for many smaller organizations, especially non-profits.

Capterra loader

Just outstandingly helpful

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Airtable is SO flexible. You can manage anything using the spreadsheet-like table, yet it has so much more power than a standard spreadsheet, with the ability to upload attachments to each row. You can also group by certain fields, but the best bit is views - you can decide on display settings and filters for each view, so that you have templates set up for different parts of the project.

Cons: Some of the features aren't obvious - things like the undo button being hidden behind the 'history' icon. But standard keyboard shortcuts work so it shouldn't cause much difficulty, and there are lots of how-to guides.

Overall: I've used Airtable for all sorts of different projects, including testing websites with hundreds of page templates. It has saved me hours upon hours compared to other tools that I've previously used and considered.

Great for Non-Profits

Mar 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of Use

Ability to try before using

Ease of making connections between sheets

Ability to collaborate quickly and easily

Version and editor control

Form making is quick and simple

Design is nice and not over complicated

Cons: The number of rows allowed per sheet is small before an upgrade is required

Can't change payment easily

Sheets and database hosted on main website makes it difficult to remain on the database

Import functionality is low still

Overall: I want to start by saying I think Airtable is a great service. I have found it to be intuitive to use and flexible in its application.

I first got introduced to Airtable when looking for a database for a large volunteer project in Honduras. There were hundreds of items we needed to track. When we began looking for a database product, all of the records were kept in binders. This didn't allow for much analysis and was liable to end in catastrophic loss of data.

As I looked for products online, I tried a few free services but they were either too technical for the application or fell short when applied to a shared, international database.

Airtable turned out to be the perfect solution. The service is incredibly affordable, even for a nonprofit working in Honduras. In addition, it is easily scaled. As we continued to add data, we were able to upgrade our plan as needed with no pause in service thanks to their grace period.

A few things that I think set Airtable apart. The interface is easy to use and for someone who was used to living in the world of excel and access very intuitive. My biggest concern, when looking for a product, was finding something other staff and volunteers would be able to use without having to train them on database management. The ability to quickly build and share forms was perfect. After setting up the back end, I was able to build a few forms and from there it was easy to control access to the database and allow for error free entry. Sharing th

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Great light weight asset & "stuff" management tool

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Airtable is a very versatile tool for tracking all kinds of stuff. You can get started very, very quickly using their pre-built templates. Templates exist for pretty much anything you want to do: project management, task tracking, content tracking, schedules, etc. The tool includes Kanban boards and the ability to group by any of your columns. As you work and get a feel for how to best use the tool, you can adjust the templates as needed - and it is generally easy enough to change the structure as you go. Although I have not use them, Airtable also has APIs available so hopefully it will be easy enough to integrate with existing tools.

Cons: While it is very flexible, it is not a replacement for true story and project management tools like Jira. The support for tracking burndown and velocity really isn't there - and I wouldn't use it if it was. Airtable isn't meant to replace formal tools like that. Because I am not in the tool as much as I should be, I do sometimes get lost in trying to find things. You can search for "bases" which are grouped sets of tables - but there really isn't a global content search at the top level. Additionally as of right now, you can not link between bases. That does limit use sometimes when multiple teams are working together - but it can be overcome.

Overall: We've used Airtable as a lightweight project management tool, to track partnerships, and track a schedule and content for social media.

Airtable is very easy to use and offers a pretty sophisticated alternative to general spreadsheets.

Aug 07, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software is basically free and extremely easy to use and set up. It's also so simple to share data tables through links to the table or downloadable .csv's. You can add new people to collaborate in many ways, and it is completely accessible online (desktop or phone/tablet). It's so easy to create multiple select choices, add documents and photos, rearrange tabs, create surveys that populate the spreadsheet. It's just very useful.

Cons: The two features I don't like is the lack of .pdf creation for the tables so that they appear just like they do online. I want my photos to be there just as they look in the individual views. The second is the new charge they added just to have photos or headings in your survey. It's very expensive the fee price and yet a much needed addition. I can't have a survey in each base with photos without upgrading each base to get that privilege.

Overall: In the cloud access that everyone on my team can use.

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Look at that spreadsheet in a completely new way

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Speed - Airtable is almost as fast as a desktop app. On par with the best.

Ease of use - No matter what features you want to use it

Product features -

Help - As you will need to learn how to use some of the features Airtable offers, their help documentation is well suited for that. Also there is a great community.

Cons: It's neither a traditional spreadsheet nor an SQL database. Take the time to understand this new way of thinking about data.

Still waiting for some features traditional (Excel, Google) spreadsheets have (like sparklines or in-cell graphs or more powerful statistical or mathematical functions or conditional formatting).

Overall: Where Airtable shines most is with structured data. We are using it for many purposes including organizing public workshop registration, processing insights from research interviews or business model forecasts.

Imagine your data split nicely across multiple tables linking seamlessly. No need to patch together spreadsheet "sheets" using lookup formulas so they link.

Views are an integral part of it and each table can have multiple views Grid, Calendar, Kanban or Gallery and even a Form that you can embed into other web pages to enter additional data in the table.

You can also pour in data from other systems (we load survey responses from Typeform) through API integrations (we use Zapier to do that).

If you have some structured data you want to look at in a new way, give Airtable a try.

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A powerful way to organize your work team.

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Pros: I really like to have many options offered to organize work, it is ideal for many things, but working in e-commerce, is the necessary support to achieve to have the inventory of your products well ordered and detailed so that your customers can appreciate the products that you offer in your portal in the best way. It is ideal for teamwork at a distance, allows you to include many people to perform different tasks, apart, in real time, you can see who and when they modified the available tickets. It adapts perfectly to the needs of your business model. Another thing that I like most is the integration with other IT tools that will take your productivity to the next level.

Cons: To date everything I have used Airtable I liked a lot, has different options to meet your needs, their plans are perfectly adapted to your reality so you can start with the free version and progress in your business model, hire any of the other three options they put at your disposal.

Overall: It has been a satisfying experience, I have managed to link several people who are in different countries to work in a virtual business model that allows me to save a lot of money in physical space and other similar programs that end up charging a lot of money for everything it offers. Airtable. The multiplatform option is another detail that has given me the possibility of working without significant setbacks to those beyond our control. It is one of the best innovations offered today and greatly improves everything you want to do and specify.

Awesome product for basic database needs

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - is super easy to use

- easy to manipulate data, see different views, export and import

- it looks fantastic

- highly customizable

- can be used and understood by a database novice

Cons: - some custom colors are only available to the highest tier subscriptions

- if you were trying to do fancy things with your database, like use it as the backend of a website, that might get tricky

Overall: I use Airtable to track all my contacts for my job. I also use it to track reimbursements, templates, and a ton of other stuff. When I had an issue, the Airtable representatives were able to help me quickly and to my satisfaction. I've been using Airtable for a few years now, and I still love how easy it is to just use the product and get stuff done. This application actually helps me be more productive; it fits into my workflow and improves it, rather than getting in the way.

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Our Nonprofit Could Not Work Without Airtable

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Airtable is so easy to use that it is extremely easy to train our volunteers when they need to use it. It is so much easier to create spreadsheets with useful functions than to create actual spreadsheets on Excel or Google Sheets. Extremely easy to create new views, evaluate data, create reports to distribute, to create forms, to import data, to integrate with other apps, to use on our computers, tablets and smartphones.

Cons: Can't really think of any. Every time we have a problem, it is resolved.

Overall: We use Airtable for our nonprofit organization that provides new beds and bedding for children and their families who are sleeping on the floor or other unsafe, unsanitary or inadequate places. We use Airtable to organize our Requests for Assistance and Bed Orders as well as social media, Fundraising, Events or any other things we needs help for. It is very easy to teach our volunteers how to use Airtable or add forms. It has been incredibly useful in evaluating our data to make reports for our Donors.

I am continually surprised by how powerful Airtable can be to visualize our data and workload!

Sep 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ability to establish different views is the most powerful feature of this relational database software. We track our donations to our non-profit using Airtable. We are able to easily group, sort, and filter our donations by fiscal year, amount, who made the donation, etc. We are then able to set up the fields needed to make sure that they were appropriately sent a thank you note. Airtable bases are able to organize our departments better than they ever have been before.

Cons: There is a slight learning curve with Airtable, but that could be expected with any new software system. In my experience, once our team caught onto Airtable fundamentals, they were good to go and saw the enormous power and simplicity of AirTable--looks like a spreadsheet, but acts like a database.

Overall: We are switching over many of our functions to Airtable. We are planning on moving over our donor management to Airtable, and program management to Airtable.

An All Around LifeSaver!

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software houses everything I need. I use it to track my bills and finances, to house my workflow both at work and at home. To communicate quickly and easily with my co-workers and also as a resource for all the volunteer work I do. As a mom of a child with special needs, and a busy working mom too, everything can get very muddled and out of sync. Airtable lets me keep it all together and helps me not to miss all the little details that keep my days running.

Cons: I wish there were more templates for household things, but for the most part, I can create anything I need within the airtable system.

Overall: Airtable overall is hands down the best resource I have at my fingertips. I couldn't ask for a more versatile software.

Exceptional blend of spreadsheet and relational database

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This is so simple to use that you can be operational in literally minutes and yet it has the power of a relational database. The customer service is exceptional in my opinion because you can get a personal response within a day.

Cons: It does have some limitations, esp. in the area of printed reports. I believe they have a new feature to address this but I haven't tried it yet. I would also like to be able to secure various tables that contain sensitive info and so far I haven't been able to do that.

Overall: Our investment business has grown at an exponential rate and I needed infrastructure to handle it. The problem was that I was so busy handling the increased business that I didn't have time to figure out the structure of a database, find someone to build it and hope that it covered everything, esp. since we were changing our business terms as new information came in. With Airtable, I could quickly build a relational database to house info & test structure

Capterra loader

Fun to use, but takes a little exploring to get used to.

Oct 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: AirTable allows you to make databases for all kinds of different content. I use it to organize MANY different types of data, and the fact that you can link fields is crucial.

For example, I set up a donor database for our small non-profit organization in AirTable. The format makes it as easy (or maybe even easier) to use than an Excel spreadsheet, but you can also "pop out" individual donors' files in a way that you can't do in Excel.

You can also save documents into the bases, which makes the product even more versatile and usable. Collaboration is super easy with AirTable, kind of like Google Drive but better at organizing files.

Cons: The software deletes "leading zeros" such as in a zip code 01778. This is so frustrating when using the software for mailings!! I called them and they were prompt and polite but did not have a good answer for why this was happening.

It also takes a little while to get used to AirTable. If you aren't curious about learning a new kind of software, you might get frustrated and quit before learning most of the cool stuff that AirTable can do.

Overall: AirTable makes working with spreadsheets more effective and fun than when I usually work with spreadsheets. I like that it is flexible!

Airtable is an unbelievably powerful project management software

Jul 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: The flexbility of Airtable is unparalleled. No workflow software I have seen offers the kind of flexibility Airtable does. Users can design the exact workflow they are looking for and visualize it in the way they prefer (Kanban, calendar, spreadsheet etc). It takes the best of Excel, Google Sheets, Trello, Google Calendar and more and melds them together perfectly. I've used Airtable for things as different as keeping inventory and managing a blog calendar.

Cons: The most difficult part of Airtable is the learning curve is very sweet. Because it's a swiss-army knife, it is difficult to get started and get the best out of the tool in the beginning. While their are lots of templates and the like offered through Airtable Universe, they only become useful once you develop familiarity with the software overall and the tools and functionalities it is.

Overall: Airtable enabled me to centralise several workflows for my business in one piece of sofwtware - from inventory tracking to a blog content calendar. It became the workflow hub of my business.

Very well built. It's Microsoft Access's half brother.

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Pros: It's a database base management tool in the cloud. Different, but I like it. It would be cool to see more integrations besides Zapier, but overall it's very flexible platform. I love the case study's and the way they get you thinking on the possibilities. They have a promising future of helping small businesses solve problems.

Cons: The subscription model blows. I can't share a database without having to add a user. This erks me. I should be able to share databases with outside collegues without having to pay for each user. A bit pricey on the per user level. They should have two plans, and gear them towards different audiences.

Also, add a find and replace button, PLEase!

Overall: It can address lots of business needs. Very flexible, and very well built. They are an incredible team, you can tell they are focused on the customer, and building something that is unparalleled, there is nothing like them.

AirTable Can Change Your Workflow

Aug 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how adaptable it is. Even if in some instances I can't accomplish what I need to for my communications workflow, I can at the very least get close. It's very efficient, very easy to learn, and the PRO version is exceptionally well priced for what you get.

Cons: The enterprise level is too expensive and the vast difference in payout is doesn't compensate for the additional features. There are some workflow pieces that still need work. Some of the table linking features can be improved. I'd live to see the long text boxes include features like "Bold" and "Italics". I'd also like to be able to export data to multiple file formats. These are not complaints, because I truly love the product. These are simply suggestions that I've noticed during my own implementation.

1 complaint though: Please update tutorial videos and information to account for updates in the product.

Overall: It's been great. Completely revolutionized a communications workflow for a company that employs 200+ and communicates to over a million people on a monthly basis.

Capterra loader

Airtable - the Future of Spreadsheets

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: What is a airtable? Its like excel, and google sheets, however, it allows you organize your data in amazing, and visual ways.

-Various views (without altering your original spreadsheet)

-Group by attributes (great visual way to group data)

-New views don't count against your rows

Cons: -Free version is limited to 1200 rows

-Even paid version is limited to 50,000 rows (for my uses - doing keyword research, this isn't enough). If they could raise this limit to maybe 200-500k, that would probably attract a lot more people. 50,000 rows seems like a lot for some purposes, but for many other purposes, it is not enough.

Overall: Seriously, Airtable is amazing. Because of their grouping, filter, etc and MULTIPLE VIEWS, this the the best feature. It allows you to have one set of data, with multiple views. So for example, say you had 500 domain names, split by 5 registrars, and selling them on several domain marketplaces. You could not only have a view of all domains grouped by the registrars, you could also have another view grouped by all the marketplaces you are selling on. All this, without altering your original "view". To get an idea of what I mean, you just need to play around with it. But trust me, this will change the way you organize data.

I use airtable for a variety of purposes to organize my business life. Whether it be tracking and categorizing all my domain names, managing content production, or using it for SEO, Airtable is incredibly versatile. It allows you to essentially build database applications without knowing how to code.

So impressed with Airtable

Aug 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I run a nonprofit law firm and Airtable has made us exponentially more productive.

We have a base for fundraising where we input donors, and then input their donations as they occur. Airtable tracks donations by date, and also by donor, which makes sending end of year donation letters a breeze.

We also have a base for our client list that we can use to check for conflicts. Where we used to have to manually input client information into a spreadsheet, we now have them fill out a form that sends everything to the client base. This has cut down on time spend doing administrative tasks drastically, and also eliminated our need for many paper forms. Customizing the form feature is a paid service, and one that we didn't think twice about upgrading for. As a nonprofit (and one that lives on a tight budget), I think this is saying a lot. But the monthly fee is well worth it.

Not only is Airtable easy to use, but it's also visually appealing.

Ease, ease, ease.

Oct 24, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We use Airtable for a variety of uses at our organization. The primary use is intaking wholesale orders and organizing PO's and delivery schedules around these orders. Having found QB Online to not have the management and layout capabilities we need and not quite ready to invest in costly management software, Airtable has been a great tool to quickly and easily manage our rapidly changing information.

Another use has been to manage vendor site visits using the form view. Our vendor assessor really likes the ease of use in creating forms and then entering data into a form versus in the main base. The ability to incorporate pictures and documents has been very helpful as well.

The tutorials and templates have been very helpful when we first set bases and junctions tables.

Cons: While much better than Excel or Google Sheets, it would be nice to have some of their features (multiple line pasting, the ability to use different formula's within a field).