# Airtable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Airtable the right Gantt Chart solution for you? Explore 2238 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146652/Airtable/reviews/

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Airtable

4.6 (2238)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Reviews of Airtable

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

Comprehensive organizational capabilities

99% positive reviews out of 148

Most reviewers indicate organization in Airtable simplifies managing diverse data, projects, and workflows collaboratively.

Rebecca F.

Freelance Artist, 1 employee.

"I mainly used it to organise my art inventory and as an art database and it is particularly easy to do this with limited tech knowledge."

Limited form customization

41% negative reviews out of 180

Some reviewers indicate form options lack advanced formatting, conditional logic, and robust data validation for complex needs.

Extensive customization options

95% positive reviews out of 131

Most reviewers find customization allows tailoring fields, views, and interfaces to fit specific business requirements.

Chris M.

Program Director , 11 - 50 employees.

"The customization options are endless, and we've created the perfect interface for every project."

Mobile app lacks functionality

45% negative reviews out of 102

Some users comment mobile and desktop experiences differ, with mobile lacking features and reliability compared to desktop.

Ryan H.

Social Media Manager, 51 - 200 employees.

"Compared to using a computer, checking something quickly on my phone can be a little painful sometimes."

Highly adaptable work management

97% positive reviews out of 102

Most reviewers describe flexibility as enabling adaptation to varied needs, supporting multiple use cases and workflows.

Scalability and feature restrictions

64% negative reviews out of 90

Most reviewers report limitations with record counts, advanced features, and scalability, especially for larger projects.

Tichaona Redemptor R.

Chief information officer, 2 - 10 employees.

"Scalability: Airtable has some limits on the number of records, fields, views, and attachments per base, which can affect the performance and functionality of large and complex projects."

## Showing most helpful reviews

Showing 1-25 of 2238 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Liv P.  
Analyst  
Retail  
Used the software for: 2+ years

### "The Pros and Cons of Airtable"

June 25, 2026

5.0

I would give a 7.5 out of 10, just because it is a complex software system that requires a lot of trial and error, which can be extremely time-consuming and cumbersome. I believe that if their support team were able to give better advice on how to fix simple issues, ie: having a quick call to discuss, a lot of my troubles would have been solved much sooner.

Pros

is an excellent tool for project and task management because it presents information in a way that is easy to understand, visualize, and follow. Its automation features allow teams to efficiently communicate updates to key stakeholders, reducing administrative work for project managers while keeping the broader organization informed and aligned on project progress.

Cons

One area where I believe could improve is its customer support experience. It can be challenging to connect directly with a support representative, as most assistance is handled through email, and in some cases, additional support may come at an added cost. While the platform offers powerful features and automation capabilities, some of these functions can be complex and nuanced for users to navigate. I believe Airtable could enhance the user experience by making automation setup more intuitive and user-friendly, as well as simplifying the way levels are structured and how records are duplicated. Additionally, when users seek clarification on specific issues, support responses often consist of follow-up questions or references to help articles that do not always address the original concern. More direct, personalized support would help users resolve issues more efficiently and maximize the value of the platform.

Review Source

NG

Nilufar G.  
Administrative Aide  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Airtable does it all"

June 25, 2026

5.0

I use it for everything in my company -- from organizing our very large annual conference, to running several seminars, to publishing books and journals, to managing our contacts.

Pros

It allows me to organize and manipulate my data without having to learn how to code or speak app-specific language

Cons

The cost. I wish there was a different pricing model for small non-profits, instead of the customary per-user subscription

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

is much more user-friendly and agile

Review Source

Paolo V.  
product and yacht design  
Design  
Used the software for: I used a free trial

### "A basic table tool, but not a full solution"

June 29, 2026

3.0

AiTable was useful for basic table generation, but it did not go far enough for my needs. I was expecting a better way to organize comparisons across technologies and projects, but it felt limited, so I eventually moved on to a custom solution.

Pros

Easy to use for creating basic tables. Good for quickly structuring simple information. Fast if you only need a straightforward table output. Can be helpful for initial organization or rough drafts.

Cons

Too limited for more complex comparison work. Did not help much with organizing technologies, materials, or projects in a meaningful way. Felt more like a table generator than a full workflow tool. Did not solve the underlying problem I was trying to address. Not flexible enough for deeper analysis or customized organization.

Review Source

Dana K.  
Broker  
Real Estate  
Used the software for: 2+ years

### "The one program that I can't live without"

April 9, 2026

5.0

Overall it is one of the few programs that I tend to "nerd out" over. I am always thinking "this would be better in " when I am in a spreadsheet or another database. I have created Bases that run my business, create invoices, track my continuing education credits, budget, CRM's, organize my home, etc. If it can go in a spreadsheet, it can become so much more in an Airtable Base. It is the one piece of software that I don't even think twice about renewing. And now that they have integrated AI into its capabilities, I'm even more excited to try using it for other projects.

Pros

I love the flexibility of . You can design the relational database of your dreams with no programming skills necessary. It's easy to use and has terrific automations that can increase the power of your data.

Cons

There isn't much that I don't like. The one small thing that I can think of is that when you are adding records in a table view, it would be nice if hitting Enter would automatically start a new record instead of giving the popup saying to press Shift-Enter. It especially should not erase the record if you hit Enter a second time.

Switched from

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

was far more flexible and customizable than Monday. It was also more intuitive for me to use.

Review Source

PB

Philip B.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple CRM perfect for small businesses"

June 2, 2026

5.0

Seamless, I have used for 4+ years for my small online business. It connects well to my APIs like Typeform too.

Pros

Ease of use, setup simply in minutes. helps me manage email lists, campaigns, projects, and research.

Cons

It took a little time to get used to the interface, how different tables are linked together, but I quickly got the hang of it.

Alternatives considered

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Airtable

felt like a more robust option to me.

Review Source

CF

Cassandra F.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Versatile and Powerful"

May 28, 2026

5.0

Overall, I don't think my organization could properly function without a beefy, yet agile tool like . My boss asked me if our CRM could fully replace it and it was a clear "no" from me.

Pros

Our team uses to manage dues, track event registrations, and serve as the first stop for member management information. What makes it so valuable is the balance between flexibility and structure as it handles heaps of data while still being approachable for everyday users. I especially appreciate how customizable it is. We’ve been able to shape it around the way our organization actually works instead of forcing our processes into rigid software. It gives us visibility across multiple moving parts without feeling overly technical. Whatever project you're managing, I'm sure you could make Airtable work for you.

Cons

The biggest caution I’d give is that works best when users are properly trained. I jumped in assuming it functions like Excel or Google Sheets, without realizing how interconnected the data and fields really are. I paid the price by losing important data after I deleted info from one view not understanding it deletes it from every view in that sheet.

Review Source

GL

Gail L.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Makes data work more flexible,give it a try"

June 27, 2026

5.0

Pros

What i like most about is how it blends database power with ease of use.I also like how it scales well into project management with linked records and automation that keeps everything connected.

Cons

At the moment I can’t think of any negativity towards since everything I needed with it was delivered.

Review Source

VR

Verified Reviewer  
VP Marketing  
Computer Software  
Used the software for: 1-2 years

### "Ok project management tool"

July 4, 2026

4.0

Pros

We used for a while with our marketing agency. Overall, it was a usefull tool that helped us manage and monitor various projects, speadsheets, and more

Cons

is clunky and hard to manage large amounts of data. The customtization options for some seemingly basic items could be better

Review Source

SH

Spencer H.  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "The powerhouse for organizing and elevating your projects"

June 21, 2026

5.0

Pros

I like the variety of visualization tools and project views available in , which make data analytics much simpler than in a spreadsheet and remove Notion's storage limits.

Cons

can't replace big SQL programs available out there but can be a real advantage for non-coder app builders. Its automation capabilities are somewhat limited, requiring you to deal with Zapier or another automation platform.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Great platform."

May 19, 2026

4.0

Pros

It's pretty easy to use and get started. Actually, quite powerful as well. It's also very versatile.

Cons

It can be a little bit confusing and a little bit daunting to get started. Is it a spreadsheet? Is it a database? How do I work it?

Review Source

VR

Verified Reviewer  
Senior Program Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy-to-learn and great for sleek formatting"

June 30, 2025

5.0

Positive! Learning was efficient. I appreciated the "drag and drop" capabilities to move text from an Excel format into a format within Airtable to export to PDF. Formatting headers and bullet point lists was a bit slow and laborious.

Pros

The design was intuitive to use- a coworker was able to show me quickly how to import data from Excel into and format it, then pull it out as a PDF. I used Airtable to format one-pagers that included headers and bullet point lists. All of this functionality worked well.

Cons

There is no equivalent of the Microsoft Paintbrush tool for easy formatting; you have to retype the text and reformat it how you want. This makes formatting time-consuming. There are, however, plenty of fonts and text options (bold, italics, etc.) so you have available to you similar functionality to the rest of Microsoft Word.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Formatting hundreds of one-pagers in Word to then save them as PDFs was incredibly time-consuming. It basically meant hiring a temp for a month per year. Using , instead we could download qualitative (text) data in Excel and import it into Airtable for quick formatting to export it as a PDF directly Airtable.

Review Source

SW

Stephen W.  
Computer Aided Design Engineer  
Printing  
Used the software for: 2+ years

### "Comprehensive PM/TM and Project Collaboration Software "

October 4, 2025

5.0

Collaborating on projects help save time by allowing remote teams in my organization to work together from anywhere.

Pros

automates over 85% of manual business processes ranging from project management, task management and content marketing - this is the best thing that I like most so far.

Cons

Ever since I started using to plan, track and manage projects, I have never come across an issue that lasted for over 24 hours unresolved.

Review Source

HM

Harsh M.  
COO  
Chemicals  
Used the software for: 1-2 years

### "Forever and always a fan of Airtable"

September 15, 2025

5.0

I can create new projects for my staff to work on with minimal effort, each with its own dashboard, calendar and member interactions.

Pros

Easy to customize my notifications for messages and tasks. It’s summary feature provides a quick overview of key events that have occurred during my absence.

Cons

There is nothing I don’t like about this platform. It’s well suited for our project efficiency when dealing with multiple people in one place.

Review Source

KS

Keith S.  
Co-Founder and Chief Executive Officer  
Computer Software  
Used the software for: 1-2 years

### "We use Airtable frequently"

April 22, 2026

5.0

This has prevented our team from losing links in everyone’s messy inbox. Although, there may be better ways to design the interface and feel at times like it is a little cumbersome, this program does bring some semblance of order to our chaotic processes.

Pros

I enjoyed the switch to be able to flip back and forth between grid view and gallery view on the swap button, so my older guys could see how they would go with it in a practice setting. I was impressed with how well the AI tool build off of my initial prompt and created a proper starting point for me, it also looked fairly good.

Cons

The mobile app next to it is slow when many records are there in the loading. Automation Scripting, too many technical terms things normal people could never learn for themselves.

Review Source

DO

Darlington O.  
Senior Associate  
Law Practice  
Used the software for: 2+ years

### "A Powerful And Intuitive Platform "

June 24, 2025

5.0

is a seamless platform to build your business needs. The data tab gives you full scope access to a relational database, in a familiar spreadsheet like interface to start with.

Pros

I like it because it is a no-code app. I love the real-time collaborations. It is easy to update everyone in real-time. I am able to build excellent apps and use them for integrations.

Cons

Exporting data can be cumbersome and not intuitive. The mobile app needs some love, as it takes a lot of taps to get to the data/tables you use most often — let me favorite tables! And most of all, the inability to merge fields is a huge blind spot.

Review Source

MS

Mercedes S.  
social operations  
Hospitality  
Used the software for: 2+ years

### "Airtable for Social"

February 8, 2026

5.0

Pros

Ease of use, project management, project collaboration, tracking, and artifact handling. Building robust editorial calendars, content tracking, and publishing.

Cons

Onboarding teams and getting them used to using a new tool. Folks breaking filters, coding, and views.

Review Source

KG

Katherine G.  
Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Highly customizable management software with a learning curve "

March 6, 2026

4.0

Pros

is incredibly customizable. It can be used for a variety of tasks, from project management, contact libraries, inventory tracking, grant-tracking, to-do lists, comms planning, etc. It is really a jack-of-all-trades product.

Cons

There is a steep user-curve with . The more tech-savvy members of my team love it, but others have disliked it, even just navigating an already-created Airtable. You have to set aside dedicated time to bring people on board to use Airtable, even as viewers. Some people may find it too complicated to learn to create their own tables.

Review Source

RH

Ryan H.  
Social Media Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Taking notes and organizing activities aren't the only uses for Airtable"

March 15, 2025

5.0

My workflow has improved dramatically. I made a page on to document all the endpoints and code samples while developing a new API, and made sure to share the link with the team. Development progressed more rapidly because information was widely accessible to all. The ability to see everything in one place was a huge improvement; it’s also incredibly adaptable, easy to use and packed with capabilities that meet our requirements.

Pros

Meetings, documentation, databases, frontends and backends are the constant in my life. I have all my information spread out in a thousand places: notes, documents, tasks and codes. has been a complete workspace, not just an app to take notes or manage tasks for me. I can create pages, databases, boards, lists... anything. What I need, I can do: pages, databases, boards, lists, whatever. From team sprints to technical documentation, this has helped me keep everything in one place as a developer. Also, the code integration is great: I can embed blocks of code in your notes and see them with the right syntax highlighting.

Cons

The mobile version lacks the capabilities of the desktop version, but still works well enough. Compared to using a computer, checking something quickly on my phone can be a little painful sometimes.

Review Source

MO

Madeline O.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Amazed with Airtable"

August 4, 2025

5.0

Pros

is so user-friendly and customizable. I am amazed what has been possible using the free version. I am so impressed. I used it as a CRM and it changed my business.

Cons

Onboarding others was a bit challenging because it was a new yet powerful product. It was not as collaborative as I needed.

Review Source

SS

Scott S.  
Project Manager  
Human Resources  
Used the software for: 1-2 years

### "managing projects and internal data"

January 4, 2026

5.0

helped us manage HR projects and internal data more efficiently. It combines the flexibility of spreadsheets with more advanced features, which made tracking much easier.

Pros

The interface is clean and intuitive. Views, filters, and automation options are very helpful for project tracking. It’s flexible enough to adapt to different workflows.

Cons

Some advanced features require higher plans, and new users may need a bit of time to understand all the possibilities.

Review Source

AS

Andre S.  
Operations assistant  
Consumer Services  
Used the software for: 2+ years

### "Learning Airtable "

April 22, 2025

5.0

At first as a standard data collection platform, but as our projects progressed I had to learn how to use all the functions, especially how to build projects inside of Airtable.

Pros

It's a very powerful platform. I never imagined I can use/ intergrate so many other tools into one space and manage it.

Cons

Learning how to build anything inside of was my biggest challenge, but after doing research about what I want to achieve, and chatting to forums I was able to reach my goals.

Review Source

EH

Emily H.  
Marketing and Technology  
Real Estate  
Used the software for: 2+ years

### "Airtable is a must"

May 27, 2025

5.0

We have used for several years for our core data and workflows. It has a lot of integrations and we use it to automate processes.

Pros

is a great tool for managing workflows and our core databases. It has a beautiful user experience.

Cons

I can't think of anything, has been great to use. They are constantly improving core features.

Review Source

EC

Emanuel C.  
Author  
Media Production  
Used the software for: 2+ years

### "Organizing projects with EASE"

May 4, 2025

4.0

It’s helped us organize our documentary projects so that deadlines, team responsibilities and content pieces are all linked and available to all.

Pros

makes it easy for us to stay organized with our production timelines, interviews, and media assets in a way that feels visual and flexible. And I like that I can toggle between a spreadsheet view and a kanban board, depending on where my project is at.

Cons

Scaling up with advanced features can get expensive and some integrations will require additional setup time if you want to functionally automate the task.

Review Source

CW

Chloe W.  
Client Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Intuitive and Adaptive"

May 21, 2025

5.0

I took to very quickly when it was first introduced to me. It holds a tremendous amount of data but with filters and personal views, I can easily find anything I'm looking for.

Pros

While it's very intimidating upon first viewing, is very user-friendly and intuitive. Being able to filter and sort data as it works for me is nice!

Cons

When everyone in my company is using at the same time, it takes a long time to load and run efficiently.

Review Source

LB

Lindsay B.  
Social Media Manager  
Restaurants  
Used the software for: 6-12 months

### "Airtable Handle a Lot of Info"

June 11, 2025

5.0

Pros

is like spreadsheets but not boring. Being able to link element or database items between tables is handy when I need to have remarks with a lot of different pieces of content and deadlines.

Cons

There’s a little learning curve at the beginning, and if you wanna use the good features you kinda have to go for the paid plan.

Review Source

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