RepairDesk

RepairDesk


5 / 5
88 reviews

Who Uses This Software?

Computer & Cell Phone Repair Shops Worldwide Cellphone Refurbishment company On the spot cellphone repair technicians


Average Ratings

88 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $60.00/month/user
  • Pricing Details
    $60/month for a single store license.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • RepairDesk
  • www.repairdesk.co
  • Founded 2014
  • United States

About RepairDesk

RepairDesk is a cloud based Point of Sale software, engineered specifically for small and medium sized cell phone repair stores that helps them to better track repair jobs, manage inventory & multiple store locations. Using RepairDesk, a cellphone store can save more than 1000 hours in an year.


RepairDesk Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

RepairDesk Reviews Recently Reviewed!


Amazing Software! Great Features! Help our business to move to the next level!!!

Jan 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I tested dozens of software in trying to manage remote clients, on-sites, repair bench items, inventory, refurbished devices and general CRM duties for our IT and cellphone repair company.

They were all terrible in their own particular ways. From one of the most expensive POS in the United States to most of on-line and off-line CRM tools and software, we kept running into roadblocks and compromises. Not to mention terrible UI's, high costs, and so on and so forth.

RepairDesk is a breath of fresh air. The UI makes sense, the price is reasonable, it's super fast, and it covers everything we need. I was hesitant to switch to using it for Invoicing Vs Denali at first, but was better than we expect; we ended up using RepairDesk for all invoicing and payments, and everything now done through their platform, since our lives are now inside RepairDesk and we couldn't be happier.

The other very pleasant thing is the aggressive update schedule the team has - new and improved features (that competitors can't cover)are rolled out constantly, without being disruptive to the existing workflow.

This software has transformed our business. RepairDesk fits the bill totally, for tracking, estimates and complete control. With RepairDesk, it has really been able to automate this process of our business and produce professional results.

Thank you RepairDesk Team :-)

Cons: If there is any! 24 Hours support can FIXED it immediately.

Overall: I would HIGHLY recommend this for really anyone in the computer and cellphone repair field. If you are pretty much ready to go out of the box. Have to give it a try!

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Basel & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Amazing Software, amazing customer support!

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Makes intake of phone repairs fast easy and gets the information I need into a cloud database properly. Much better management system than paper sheets.

Wonderful support with dymo label printer to make tickets even easier to view with pertinent information on the label and a barcode leading to ticket for the rest of the info

Works great as a general purpose POS software as well with items having many options for each items customization.

THE BEST CUSTOMER SERVICE no matter if it's a bug in the software or your own user error the support team is there to help you out either in live chat or on their facebook group where you can talk directly with the CEO of repairdesk. Plus with new features they deliver the software just keeps getting better and better

Cons: There are definitely some bugs here and there but support staff handles them very quickly.

iPad app is extremely helpful for creating tickets quickly but barely useful after that with a lot of missing features. this should be taken care of soon with many updates and bug fixes incoming to the ios app

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Sam & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We have marked your suggestion regarding iPad app and will work on it soon.

We hope to have a lasting relationship with you.

Do you like paying for incomplete buggy software?

Jul 31, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: There are a number of things I like about repairdesk it's workflow to book in jobs is good.

Cons: From a functionality perspective it is extremely buggy and not worthy of being paid software. They have been around for years and some of the bugs are so simplistic and should not happen but it is sonwhat accepted by them. The focus seems to be on new intergration then making the core system work well

Overall: Well unlike this page implies tech support is not 24 hours and is setup on us time zones. So here in Australia we miss half a day of support and it is extremely frustrating. I have a business to run I don't have time to sit on support all day for problems that shouldn't be there in the first place! I would not reccomend abd like alot if clients will jump ship as soon as I can. But these things take tinet

Vendor Response

by RepairDesk on August 02, 2018

Thanks a lot for your feedback. We're looking to bring more people on board so we can offer live chat / telephone support during Australian 9-1:00 am.

Although, we would love to be perfect, feedback from customers can help us move in the right direction as we know that there is plenty to do ahead. Although we are offering new features, we are working to smash bugs and remove them from our basic functions with the utmost dedication. As we have introduced a full-fledged software, the bug removal process takes time especially in the R&D stage. Please do report your bugs on Github. The link is provided: https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues We will look into them immediately.

Regards,
RepairDesk

Great answer to customer repair management

Aug 04, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to capture all of the customers information the product they're having repaired the repair we are doing the parts we are using the cost of the part cost of the repair just about everything falls into place very easy to use and great follow-up campaigns.

Cons: Sometimes logging in or site functionality can be slow some Hang-Ups but very very few to even begin to mention in detail as far as software goes

Overall: Since I've been with repairdesk I have locked close to 2000 customers now having their information and email addresses is very beneficial the support I received from their Tech staff has been outstanding they are always there to answer your questions and help you solve any problem

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Mark & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Capterra loader

Review from New Zealand

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software.

Cons: Speed can be slow, not the best for busy periods. We have fibre.

Overall: It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy! Good facebook group for clients too. Sharing of useful and humorous information.

Vendor Response

by RepairDesk on August 16, 2018

Thank you Nephi for being an awesome customer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Brilliant Software

Aug 04, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use at POS

Being able to track all repairs in store easily

Constant improvements

Website widgets for tracking repairs and instant quotes

Cons: Not everything is absolutely perfect - mostly cosmetic. (Eg. Spelling errors, layout, etc)

POS has no customer rewards programs or support for us to add our own

No android app available

Monthly fee is a little high in Australian Dollars but is still worth it

Overall: Very nice software to use. We use it in my repair shop.

Very handy for keeping track of almost everything.

Constantly adding new features and perks.

When they have time - they listen to customers input and impliment features requested by the common majority.

There is a great support forum for issues, FAQ and requests for changes to the software.

In short... brilliant software!

Recommendations to other buyers: This has changed the way my shop runs for the better. We would never use a pen and paper system again.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Michael & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We have marked your suggestion & will work on it soon.

We hope to have a lasting relationship with you.

Only software to fullfill our needs.

Aug 01, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: RepairDesk is somewhat customizable and easy to adapt to your specific needs. Also, good and honest customer support. Reasonable price.

Cons: Ocassional technical issues, breakdowns etc. No possibility to customize intake form, for example limit it to one device per ticket.

Overall: We run a repairshop specific to motherboard repairs, so all of our customers are business customers, often repairshops. This made our demand a little different from regular repairshops. RepairDesk was the only software to fulfill these needs and at the time of starting our relationship with them, the customer support promised that a customer portal was on the way, so we could give our big customers a login to create their own tickets before they send. As promised, this function is now available and amazing. This is, as far as we know, only offered by RepairDesk. They provide good support when we have issues or questions, and if we point out a error, it is fixed within a short amount of time. Overall good experience.

Vendor Response

by RepairDesk on August 03, 2018

Thank you Jon for your feedback. We are very happy to hear that you are having a good experience with RepairDesk. providing excellent features, a smooth experience, and reliable customer support is our main priority!

We hope to have a lasting relationship with you.

Regards,
RepairDesk

very solid and easy to use

Jun 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: i like that i can let me customer sign in on a iPad. make a ticket just pick items from the list of services or stuf you add. and in just a few clicks i get everthing that makes my life more easy. invoice, stock control. money wise

Cons: i dont like it that repairdesk keeps changing my excel sheet item numbers. the item numbers get geberated by my website and this way i get groups of items like i want them. but after uploading to repairdesk it changes... (could be that i am doing something wrong, did not write the team a ticket yet,,,)

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Roy & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

If you have any particular concerns, you can report them to us on Github (https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues) and we will look into them as soon as possible. You can also contact our support team for assistance.

We hope to have a lasting relationship with you.

Growth

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how repairdesk keeps us organized. A lot of our processes are simplified. This POS has a app as well.

Cons: The "least" I like about it is that not everyone gasbag it or knows about it yet!

Overall: Repair desk has helped us grow at a steady rate.

Vendor Response

by RepairDesk on August 03, 2018

Thank you for your valuable feedback. We are happy that you are satisfied with RepairDesk and aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigourously and smooth operations on your end are our main priority.

Our marketing team is also working towards making RepairDesk more known in the industry and that is a goal that we will hopefully achieve in the near future.

We hope to have a lasting relationship with you.

Regards,
RepairDesk

A very good programme I recommend it to all the shops repair phones And the computer

Jul 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy booking in and log into customer details and keep the data Easy to upload mobile phone details problems and prizes just a few clicks everything come on the main screen mainly in the future you can check what we repaired on the particular phone the customer

Cons: Easy booking in and log into customer detailsEasy to upload mobile phone details problems and prizes just a few clicks everything come on the main screen

Overall: Customer data details of booking items and re-checked in the future

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Javed & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Easy to use software great for smart phone repair shops. Continually updating and improving.

Aug 31, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Simplicity of the software with regards to use for repair shops. Responsiveness of the support team is a massive plus. The software has progressed a lot since we first came on board.

Cons: Obviously not targeted to an Australian user as much as it is a US user. Issues around how tax calculations are displayed still exist. Also the reporting functionality could be improved on. Need to be able to export data to excel in a more versatile way.

Vendor Response

by RepairDesk on August 08, 2018

Thank you Dean for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

If you have any particular concerns,you can report them to us on Github (https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues) and we will look into them as soon as possible. You can also contact our support team for assistance.

We hope to have a lasting relationship with you.

Value for money

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Many features and adding more

Willing staff and customer support

Simple enough to use but complicated too if you want to go deeper.

Cons: Small bugs that stay for large periods of time.

Serious bugs after updates which do resolve after a day or two.

Overall: Repairdesk is a value for money tool for the proffessional in the repair business. The staff is willing and listens to the customers and they improve over time.

Vendor Response

by RepairDesk on August 03, 2018

Thank you for your valuable feedback. We are happy that you are satisfied with RepairDesk and aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigourously and smooth operations on your end are our main priority. We are working towards eliminating bugs to ensure a better experience.

We hope to have a lasting relationship with you.

Regards,
RepairDesk

Excellent System - Unbeatable Customer Service

Jun 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The price is on point and comparable/cheaper than many other repair POS options out there. Customer service is excellent. POS is straight forward and easily customizable for your business.

Cons: The spreadsheets of information were not uploading correctly at first - Usman went above and beyond at 1a.m. to upload them and make sure they were working correctly for the next business day.

Overall: We have used multiple repair POS systems at Smart Fix. When we came across Repair Desk, we had several questions and concerns. Usman answered all our employees' questions quickly and updated the system to fit out needs. Repair Desk has been exceptional and we look forward to expanding with them in the future.

Recommendations to other buyers: If you trial RepairDesk and find something that doesn't fit your needs perfectly, simply submit a suggestion and it will be looked at. We have never had another POS system cater to use personally, as well as updating the options for everyone else at the same time. They are driven by feedback, not just their ideas.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Brenden & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Customer service is easily the best

Jun 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The process is simple and follows the standard flow of receiving repairs. Most of the features are basic and easy to use yet still powerfull.

Cons: We use this program alot for our field technicians who also offer IT Support. This does not adapt very well for IT Support.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Ben & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We have marked your suggestion regarding IT Support and will work on it soon.

We hope to have a lasting relationship with you.

Most awesome team and software

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Customer services is Awesome 100/10

-Softwares team is seriously awesome too

-Softwares itself is very good !

Cons: Nothing !!!!!

I mean, for me the Software is perfect

Overall: Every question i have, the customer service is there to help me !

Vendor Response

by RepairDesk on August 02, 2018

Thank you for your excellent feedback Anthony. We are very happy that you are satisfied with RepairDesk and we will continue to provide you with excellent updates and reliable customer support.

We hope to have a very lasting relationship with you.

Regards,
RepairDesk

RepairDesk

Jul 31, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Print node support. API for custom software to easily print tickets.

Cons: Very slow page loads. In australia to get a page to load sometimes takes 20sec. This isnt our internet either. Tested from different connections.

Overall: POS could be a bit better laid out. But page load times are the biggest killer.

Vendor Response

by RepairDesk on August 03, 2018

Thank you for your feedback Matthew. Although we strive to be perfect, we know we have a long way to go and your feedback helps us improve in the required areas.

We have marked the issues regarding page loads and our development team is rigourously working towards developing a better POS system. We will have solutions for you soon.

We appreciate your patience.
Regards,
RepairDesk

Best Repair Software Yet

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design is incredibly pleasing and the fact everything is integrated with each other is incredibly nice.

Cons: There are quite a few bugs throughout the software, and it does not have support for basic customer email replies to show up in software, instead going directly to your email.

However the bugs are being ironed out as they've taken a focus on fixing bugs before adding more features.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for your valuable feedback Jordan.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.
We've marked your suggestion for email replies & will work on it soon.

We hope to have a lasting relationship with you.

Repairdesk

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Repair desk is very easy to use, the whole process of gathering info about devices is seamless

Cons: I have experienced a few bugs, overall the repair desk team is always there to help and makes it right

Overall: We can now hand out or email a clean looking invoice to oir clients

Vendor Response

by RepairDesk on August 03, 2018

Thank you Jonas for your valuable feedback! We are happy that you are satisfied with RepairDesk and aim to make the system even easier and more convenient for you.

Our development and customer support teams are working rigourously and smooth operations for you are our main priority.

We hope to have a lasting relationship with you.
Regards,
RepairDesk

Extremely fast setup and great customer service!

Oct 04, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were looking for something that was easy to use and we did not have to start from scratch. We are very small, just a two person shop so did not have time or funding to go into a large POS system. This fit our needs and then some. The integration to our web site, vendors and credit card process is awesome! They had most of the phone repairs already populated with some pricing so we would not have to start from scratch. Quick and easy setup and the customer service is awesome!

Cons: Does not integrate with our account program, but we are so small not using normal Quick Books, which it does integrate.

Overall: It saved our time so we could concentrate on the actual work and getting paid.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Regina & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We have marked your suggestion and will work on it soon.

We hope to have a lasting relationship with you.

Easy to use

Aug 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and very quick/helpful support team if I have ever had problems.

Cons: addin part bundles can only be done individually. Would be great to be able to bulk upload this.

Vendor Response

by RepairDesk on August 16, 2018

Thank you Scott for being an awesome customer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

If you have any particular concerns,you can report them to us on Github (https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues) and we will look into them as soon as possible. You can also contact our support team for assistance.

We hope to have a lasting relationship with you.

Almost Perfect

Aug 10, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fairly straightforward and easy to use makes life so much easier. No. more writing out receipts.

Cons: Has features that I don't want and can't get rid of but this does not mean these are problems as other users may like them

Overall: Since beta testing I have seen this software go from a good product for this type of business to an excellent one. A few glitches at first but they are always quickly rectified. Constantly upgrading and adding new features

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Ian & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

This has taken our repairs to a completely new level.

Nov 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How much it has improved our business. Customer lookup. Warranty tracking.

Overall: From the moment I started to trial RepairDesk I was helped along the way by a very patient Usman. Everynight for a week after, as well as numerous times since (even tonight) Usman has rung me, & setup team view so he can tutor me on how to get the most out of RepairDesk for myself and my team. As i've made suggestion, the software has modified itself to suit my needs as well as others. I am looking forward to seeing the many more integrations to come, that will better my business.

Now my business is running efficiently, my staff and customers are happier with the systems RepairDesk has helped m put in place.

Recommendations to other buyers: If weighing between this software and another, make sure you choose RepairDesk. It is the best.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Richie & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We have several exciting new features & integrations coming up to accommodate you further.

We hope to have a lasting relationship with you.

Super Easy

Sep 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Support is great, any questions are answered quickly

Cons: Have to pay per user. Soon adds up with a few people needing access

Vendor Response

by RepairDesk on October 03, 2018

Thank you Scott for being an awesome customer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

If you have any particular concerns,you can report them to us on Github (https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues) and we will look into them as soon as possible. You can also contact our support team for assistance.

We hope to have a lasting relationship with you.

Love the product and love the support team.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use. UI and UX is great. and well thought-out utilities that enhances customer service and your own operations.

Cons: HR management, Accounting, P&L... anyway, these are no big deals. I use other proper HR softwares and Accounts. For Xero software users, there is an option to integrate. Not bad.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Boris & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Easy to use and Great!

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Cloud based can access anywhere. Inventory stays up to date and in sync. Built in plugins support woo commerce mail chimp and many other 3rd party platforms. And of course the team! They are great and are diligent in adding new features to make the software even more streamlined.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

excellent!!

May 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: its easy to use , setup and get on with everyday ! Even the mobile app its great i can finish off tickets/invoices at the customer location !

Cons: here is some info on the software that isn't needed but can't remove it due to be part of main software .

Overall: i cAN TRACK AND MANAGE ALLMY REPAIRS

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Mills & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Review of RepairDesk

Aug 03, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The layout is extremely nice. And with a bit of work RepairDesk could easily be industry leading.

Cons: The basic features become so complicated.

Overall: The software overall is fairly decent. However from start to finish getting a customer in the system and checking them out takes 10-15 minutes. That's just not good for business. If the basic features were easier to use and the company focused on making a working product vs adding in a bunch of features they might have something good.

Vendor Response

by RepairDesk on August 09, 2018

Thank you for your valuable feedback Joseph.

Although we strive to be perfect, we know that there is a lot of work to be done. Your feedback helps us identify the areas that need improvement and work towards providing a better system.

Our development team is working hard on making the system bug-free, faster, and easier to use.

If you have any particular concerns,you can report them to us on Github (https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues) and we will look into them as soon as possible. You can also contact our support team for assistance.

We hope to have a lasting relationship with you.

Game changer for my business

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Inventory management has saved my business and the ticketing system is amazing. This has save up so much time and headaches

Cons: Few bugs have creeped up but always taken care of. Rep has been great and gone above and beyond to fix the bugs when they appear

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Alex & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Customer focused repair POS

Jul 31, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use and overall very comprehensive.

Cons: Glitches from time to time. Integrations with Square and IG for inventory don't work very niwell.

Overall: Best POS for repair ships.

Vendor Response

by RepairDesk on August 03, 2018

Thank you Karan for your valuable feedback. We are happy that you are satisfied with RepairDesk and aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigourously and smooth operations are our main priority.

Square will be deep integrated with our iPad app very soon and we are working towards ensuring other integrations work seamlessly.

We hope to have a lasting relationship with you.

Regards,
RepairDesk

Great Cell Phone Repair Point Of Sale.

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use and very user friendly, i would always use repair desk for all my business.

Cons: There is nothing i don't like about repair desk, it is the best i have ever used.

Overall: They are outstanding in customer support and over all great in software and how it functions.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Ulises & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Easy to use and excellent after sales service

Jul 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The automation of communication with customers is great. The system image is easy to use and easy to teach to employees. Detailed reports that allow us to follow details directly related to our field. The personalization of Repairdesk is very appreciated.

Cons: Small system configuration bug but, support that is available at almost any time. A special thank you to Ali who takes care of our personalized follow-up.

Overall: On our side, improved speed of execution and customer communication. Now the customer is instantly updated on the status of its repair. Full of beautiful wiget are integrated into repairdesk.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Jessica & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

POS review

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly across all our devices and can be used on multiple units simultaneously.

Cons: Initially having issue with invoice size when printing, but that's all under control now and running smoothly.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Zina & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Not user frendly

Aug 03, 2018
3/5
Overall

1 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: the price has some of the stuff that i need

Cons: the complication of finding a ticket or invoice

Overall: neutral

Vendor Response

by RepairDesk on August 08, 2018

Thank you for your valuable feedback Alejandro.

We are happy that you are satisfied with RepairDesk and aim to make the system even easier, user-friendly and more convenient for you.

Our development and customer support team are working rigorously and smooth operations on your end are our main priority.
Your concern regarding ticket/invoice has been marked in our priority list & we'll work on it soon.

We hope to have a lasting relationship with you.

Very easy to use. Setup is easy as well.

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What I like most is the integration with square. By far the best feature in my opinion. It makes it so much easier to take payments

Cons: Doesn't have an option for me to order parts with injured Gadgets yet however it's not a deal breaker . Also in order to take a payment with square I have to create the ticket, then create in invoice for that ticket as well. One less step of the process would be nice.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Christopher & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

Good News! You can now order parts from Injured Gadgets. Also, we have marked your suggestions and will work on it soon.

We hope to have a lasting relationship with you.

A great all round package

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use

Great support

Web Site intergration and API

Cons: No FIFO Inventory Handling - Although it is planned

Vendor Response

by RepairDesk on August 16, 2018

Thank you Jack for being an awesome customer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

BEST SOFTWARE

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: THE EASE OF USE AND FUNCTIONALITY ON HOW TO GUIDE AROUND THE SETUP AND USE

Cons: HAVENT FOUND ANYTHING AS YET BUT I REALLY DONT THINK I WILL

Overall: EXCELLENT

Vendor Response

by RepairDesk on August 03, 2018

Thank you Kartal for your valuable feedback. We are happy that you are satisfied with RepairDesk and aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigourously and smooth operations on your end are our main priority.

We have exciting new features and updates coming up that will make RepairDesk even more worth your while.

We hope to have a lasting relationship with you.

Regards,
RepairDesk

Great for my unlocking business!

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Automates alotta of admin work which helps you turn over sales more quickly, while efficiently getting done what needs to be done. Great for Cell phone repair shops!

Cons: Its a little costly at monthly! Wish there was a less costly subscription. Makes it harder for smaller businesses or individuals to obtain without the proper funds for it yet.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Caleb & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.
We have several exciting new features coming up to accommodate you further.

We hope to have a lasting relationship with you.

Awesome tool to manage my business!

Jul 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: I consolidated 3 applications I was using down to just one. My business is growing in leaps and bounds and RepairDesk had a lot to do with that.

Cons: iOS app is not as robust as website. It is however helpful for mobile repairs, it doesn't have all the functionality that I enjoy from when I, in the office.

Overall: I'm way more organized.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Terrance & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We have marked your suggestion for iOS app and will work on it soon.

We hope to have a lasting relationship with you.

Program is in its early stages and pleasant to use but find it slow.

Oct 21, 2015
3/5
Overall

3 / 5
Ease of Use

4 / 5
Customer Support

Comments: the program is easy to set up, i only use the accessories sales option at the moment as i already have a tracking system on my site that works well for me i don't feel that its ready for my business at this stage or i m not ready for it.

reporting still needs work and needs to be able to display statements for account customers

also need to be able to enter date on start of invoice

overall i like the program and cant wait until it gets faster and ready for corporate accounts

WELL DONE guys

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Giannis & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

If you have any particular concerns, you can report them to us on Github (https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues) and we will look into them as soon as possible. You can also contact our support team for assistance.

We hope to have a lasting relationship with you.

We found the perfect solution...

Jan 25, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Repair Desk has such a comprehensive range of features it would be hard to imagine running the day to day business operations without it now. The team have thought of everything we needed to manage and are constantly adding new useful features we hadn't thought of!

What we find particularly good about RepairDesk is the instant communication we have with Usman & the development team - they are always there when we have a query

The platform is so intuitive we can teach a new member of staff how to greet clients and book jobs within minutes - that's invaluable.

We would highly recommend RepairDesk - although armed with this solution we feel it gives us a competitive edge over local competition :)

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Paul & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

repairdesk device md

Aug 03, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: i love that i can use it as a app on my ipad

Cons: how challenging it is to do inventory. cant view reports daily and it wont let me open a drawer

Vendor Response

by RepairDesk on August 08, 2018

Thank you for your valuable feedback Nicholas.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

If you have any particular concerns,you can report them to us on Github (https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues) and we will look into them as soon as possible. You can also contact our support team for assistance.

We hope to have a lasting relationship with you.

Easy to use forget paperwork!

Oct 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I'm a small independent repair shop who used to hand write every invoice from a pre printed sheet. Looking for business invoices and anything that needed referring was a pain as months went past. I was looking for a bit of software to take the pain staking taking of writing the invoices out plus all the downtime with it, I found repair desk and was very impressed by the initial look and feel. After having a chat with usman the founder and signing up I found that it was feature full and hardly anything was left out regarding mobile phone repair. I can recommend to all repair shops like mine. Saves the time for different systems!

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Akash & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We appreciate your constant support and hope to have a lasting relationship with you.

LOVE LOVE LOVE!

Jul 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Beautiful. Does a lot of the work for you. Fast tech support that listens and is always ready to help. Generous as well.

Cons: Can't really say there's anything,...

Overall: Switched from Premier Wireless and although this software is simpler, all my needs were QUICKLY added and it helps us keep better track of our business. I've improved in many ways using this software.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer White & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Capterra loader

I think the software is almost perfect for a technic service.

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I think being on the cloud, you can open it everywhere, so you can have a full control of your business.

Cons: The translations, I use it in Spanish and there is a lot of words that are not translated, but you can do it in a module.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Raquel & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We have marked your suggestion regarding translation and will work on it soon.

We hope to have a lasting relationship with you.

Fantastic Mobile Repair Software

May 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Was previously using just a retail POS. When I come across RepairDesk, it combined and streamlined about 3 separate systems I was using, plus more!

Has made it so much easier to manage inventory, and track the cost of each repair. I can now also see how much time I am spending on each repair.

The support received is fantastic as well. I found a small bug in one of the reports and it was fixed within the hour. They are always a quick email away for any questions you may have and respond promptly!

Recommend for even the small repair shops like me, but looks like we will easily be able to scale our business with this software!

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Andrew & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Repair desk review

Jul 31, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ticket system. Printing labels. Customer service

Cons: Not everything connects. Should be able to add a buy back to a ticket or invoice. Difficult process setting up RepairDesk

Vendor Response

by RepairDesk on August 02, 2018

Thank you for your valuable feedback Rayce. Although we would love to be perfect, unfortunately sometimes problems do exist. However, we assure you that our development & QA team is hard at work to make the experience easier for you.

Can you please tell me where you are having connection issues so I can report the problem? I will definitely recommend the buy-back option for a ticket or an invoice to our product team and hopefully we will have a solution for you soon.

Regards,
RepairDesk

Repair desk vamp up

Aug 06, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Timely delivery of lead and it's lead management ability

Cons: Timely delivery of leads and it's lead management ability And the information keeping is very helpful.

Overall: With the help of repair desk we worry not about customer record management That looks cool and have put away all the headache

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Excellence in the making!!

Mar 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: For a while we have looked for a great pos for our locations. We were having trouble with inventory and customer relations. Using repair desk has made it vital to our success. With inventory tracking and customer management I can now focus on other things that need to be done. The interface is really simple and it even links to your current website so customers can track repairs and create orders. Usman has been there every step of the way. Even when its inconvenient for him. This makes repair desk stand out from the rest and we appreciate everything! Great Job Repair Desk!

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Michael & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Capterra loader

MOB SOL REVIEWS REPAIRDESK

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Tracking all the tickets and linking our business customers with the easy to use portals

Cons: If the internet runs slow due to the boss spying on the cameras it can run slow.

Overall: Loving it. The more we add the more useful repairdesk becomes

Vendor Response

by RepairDesk on August 16, 2018

Thank you Oliver for being an awesome customer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

easy to use, productivity increase

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: the user interface is easy to use and makes repairs faster and organised. we moved from repairshopr and repair desk is faster, easier to navigate and easier to setup

Cons: having to learn a new system was a bit painful but luckily they have lots of support like the knowledge base and members to talk to

Vendor Response

by RepairDesk on January 18, 2018

Thank you Kurt for using RepairDesk. It is great to hear that you liked the software. If you have any query, please feel free to contact us via live chat or call and we will try our best to solve it, because customer satisfaction is our top most priority. Have a great day!

Exceptional Service and Support

Oct 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Usman and his team provide exceptional support and training for the system. I have tested and used three widely recognized POS CRM systems over the last 6 years and I have never had support and direct contact with the developer like this EVER. I have been communicating with and requesting details functions and Usman has been personally available. The system is pure simple and thorough. These guys build the system for businesses just like mine, I could not leave a review good enough to reflect my approval. 5 stars all the way.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Ted & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We appreciate your constant support and hope to have a lasting relationship with you.

Mobile Cell Phone Repair owner

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User-Friendly

Cons: It does not work with square pos

Overall: I will never use another program. The team here primarily stop what they are doing to help you with your problem. This has to be the best service repair shop program ever.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Colby & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

If you have any particular concerns for Square, you can report them to us on Github (https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues) and we will look into them as soon as possible. You can also contact our support team for assistance.

We hope to have a lasting relationship with you.

Repair Desk is a very helpful software

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If you're looking for a software that is so simple and easy to use and track all your sells and inventory then you have to get ReapirDesk software

Cons: I can't find any problems with the software it's very good and simple

Overall: Very easy to use and whenever I need help I call customer service and they are very helpful

Vendor Response

by RepairDesk on August 02, 2018

Thank you Sabri Abdullah for submitting a review. We are happy that you are satisfied with RepairDesk and we aim to continue to provide you with excellent service and useful features.

Regards,
RepairDesk

Simple, neat, fast and effective

Mar 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: No cons to share as issues mentioned to the support team are sorted too fast to worry about :)

It has simplified the way i run my store and my staff love it also.

Tracks literally everything and is now integrated in with my Xero Accounting Software also which makes life much easier.

Great service from the Support team and a big thank you for making my day to day tasks much easier :)

Couldnt go back to pen and paper again - our business is beginning to revolve around RepairDesk!

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Michael & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

this is the best software available on the market for managing electronic repair shop

Aug 12, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: The analytic tool (report generator)

Cons: some functions need to be password protected

Overall: Repair desk give me an edge over the competition cause now my shop look more professional, it makes it easier to handle my inventory, my invoices and to manage my time and work. More importantly it give me an idea about what's work and what doesn't. And the fact that the software is updated regularly with new improvement makes it even more appealing.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Justin & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

If you have any particular concerns, you can report them to us on Github (https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues) and we will look into them as soon as possible. You can also contact our support team for assistance.

We hope to have a lasting relationship with you.

i have a great experience with repair desk the support staff has been excellent in helping with all our problems

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: excellent customer service fahad has help us in every aspect in getting our account up and ready he is a excellent account manager

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Ray & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Capterra loader

Very good for business

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The reactivity of dev team.

New features everytime.

Powerful, simple, all the you need for a repair shop.

Cons: To be honest, dont have anything to complain.

Vendor Response

by RepairDesk on August 06, 2018

Thank you Thomas for your valuable feedback. We are happy that you are satisfied with RepairDesk and aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigourously and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Excellent Tool

Nov 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Features

Cons: Some features when you pay other clients benefit on your ideas and thoughts which can be good and bad depends on thier thoughts and input I suppose

Overall: Repair desk is an excellent point of sale software for any repair shop from single user to enterprise level .

The back up an support is second to none for service outstanding experience

Would highly recommend .

Recommendations to other buyers: Yes could do with bulk email

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Mason & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

The best option in the range

Jan 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We've been trying a few systems for out repair business and Repair Desk even though very new system but on the very right track. It looks like the team has been doing their home work to intergrade good feature into this system. We have POS with most of important functions, Inventory, Payroll, and of course Ticket system. And yet they are still working hard to build more functions.

Don't pass on this one, give it a try and you will say for yourself.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Van & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Locked out of the system

Sep 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Comments: I love the software, however one very important thing to remember is you do not own it. I paid immedialtely for this software since I liked it and skipped the trial. Without asking my contract was set to a trial. After a month working with it, we were just locked out without getting a clear notification, now waiting for them to contact back and customer waiting in line and I cannot invoice. Thinking of going back to my own hosted system that I cantrol myself as getting locked out while you already paid is rediculous. So if you depend on your system like it do, reconsider this!

Vendor Response

by RepairDesk on August 08, 2018

Thank you Arno for your valuable feedback.

We apologize for the problem you experienced. We have recorded your issue and our support team will contact you as soon as possible.

We hope to have a lasting relationship with you.

A must have software for mobile repair shop.

Oct 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've tried a few softwares but found Repairdesk is so far the best choice for my mobile phone repair business. It's easy to use and straight forward, especially for someone like me want to book in customer quickly and watch the work flow from home.

I give it 5 star even it still needs some improvements, their customer support is great, always there and listen to what customer suggest.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Jack & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We appreciate your constant support and hope to have a lasting relationship with you.

10/10

Jan 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: After looking around for POS software to run with this type of business I decided to give it a try. There were a few glitches at first but after emailing a quick response was always received. I even got telephone calls to see how thing were progressing. Different features are always being added after suggestions.

I can only see this getting bbetter over time

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Ian & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We appreciate your constant support and hope to have a lasting relationship with you.

Super fast software for phone repair shops

Jul 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I am using this software from few months for my repair shop and love it

You can save all work,send email to customer or text

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Tiranth & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Excellent Platform to Run Big and Small business

Jan 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am using this software from last 6 months at our both store in Australia. Very happy with idea and Modules of this software. This software is great for small and large scale business. Customer service excellent . Can give more STAR to Repair Desk software and their TEAM if i Could........ Great Job... Keep it up...**************

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Raj & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We appreciate your constant support and hope to have a lasting relationship with you.

Repairdesk is no. 1

Nov 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I'm about to pay for my subscription this morning and start using repairdesk for the shop. I've trialled it and love it. I've used repairshoppr and also repairiq but both are confusing. I showed my repair techs repairdesk and they instantly feel in love with it. I'm really looking forward to the iPad app

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Armour & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We appreciate your constant support and hope to have a lasting relationship with you.

Best software for mobile repair businesses

Nov 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I'm so happy these guys found me. Their software is simple and easy to use with a lot of great features. Cusyomer service is outstanding, always replies in seconds. I'll keep using this software because it's simply the best there is. I highly recommend it to anyone tuning a phone repair business.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Gabriel & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We appreciate your constant support and hope to have a lasting relationship with you.

BEST OF THE BEST

May 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: New on the iphone/pc repair market? if yes or not, this is the best POS software you can find out there, very friendly, complete, and constantly update that let you work in harmony... The customer service is awesome, Usman and his staff response is very fast and resolve your problems in short time... i recommend it 100%

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Mauro & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

In the works

Aug 01, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Labeling and inventory

Employee management

Cost

Customer portal

Cons: Adding inventory is a difficult process.

Overall: They don't follow up on there live appointments

Vendor Response

by RepairDesk on August 02, 2018

Hi, Thank you for submitting a review. We appreciate your feedback and will definitely be looking into the improvements you have suggested.

Regards,
RepairDesk

Great POs for repair shops!

Apr 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using RepairDesk for the last few months and I am really happy with everything.

I really recommend it to whoever have a repair shop and wants to control everything without any hassle. Greate customer support and new feature development too.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Shahab & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

One of the first users....

Feb 07, 2016
5/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been using this product basically from launch and it has steadily come a long way. It runs our business effectively and professionally. The intergration with our web site via wix is handy and well thought out.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Halasz & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We appreciate your constant support and hope to have a lasting relationship with you.

Excellent Software for Repair Shops

Jan 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy to use and always adding new features. Excellent customer services. Top Notch Company to work with. I tested many different software platforms and this one was by far the easiest for my staff to use with the most features.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Tia & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Very good software for mobile phone repair shops

Oct 27, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Works fantastic, a few translation issues with English but the development team are very eager in fixing these issues and have fixed everything I've asked so far.

Perfect solution for mobile repair shops.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Kel & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

dont think best thing to come to repair shop

Jan 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: this software speaks for its self. its very easy to use and allows you to interagte with all your customers. it makes the business look very professional and the developer very helpful.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Jason & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

very happy customer with REPAIRDISK

Mar 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Usman thank you for your work that you really save my time to my géerer repair center and also very good service and technical support I recommend it for all the repair center

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Talea & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Perfect piece of software!

Jun 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Forever updating your personal requirements, absolutely fantastic customer service, and the software does exactly what it says! You can't ask for much more!

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer File & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Very good repair POS software. Highly recommended.

Jun 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The software is constant improving and its capable to managing a larger scale operation. We use this system for multi stores and a pool of technicians.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Jack & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Great software for a mobile phone and computer repair shop!

May 09, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used a few software before we signed up with Repairdesk , and so far, we are happier with the system Usman and his team created. Awesome support!

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Michael & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Excellent software for a Repair Business

Apr 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We have been using RepairDesk for over 6 months and it has made our staffs lives so much easier. Definitely recommend this software

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer John & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

OUTSTANDING!

Oct 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Outstanding POS system, easy to use and realisable. Exactly what I wanted! And not to forget the best staff I have ever spoken to especially Usman Butt #1!

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Yacoob & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Great for Cellphone repair businesses

Jan 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great interface and support! Everyday progressing with new features. Fast bug resolution from support team!

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Giannis & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We appreciate your constant support and hope to have a lasting relationship with you.

OUTSTANDING!!!

Feb 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Excellent Friendly Staff very helpful always available to help when you need help never had any problem with software

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Cooby & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

It does the work that it was designed it to do

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It does the work that it was designed it to do. If you run a repair shop you should use this software.

Cons: If you run a different kind of shop that doesn't repair things then you should not use this software.

Vendor Response

by RepairDesk on August 16, 2018

Thank you Kevin for being an awesome customer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Who runs a Mobile and Computer Repair Shop, don't look for anything else THIS IS IT

Dec 23, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The best POS Software. We have tried many Cloud base POS and this one by fare is the best.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Dmitriy & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Great, intuitive POS platform tailored for mobile repair specialists

Oct 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Excellent value and hands and feet above the competition in terms of ease of use.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Felix & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Great software from great people with small improvements needed.

Jan 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great software for quick booking for mobile phone shops.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Michael & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Software Quality

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use and handle, also customer service is great.

Cons: way to answer questions!

Overall: Excellent and ten starts!

Fantastic

Jan 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Very easy & reliable software for business.

Vendor Response

by RepairDesk on August 08, 2018

Thank you for being an awesome customer Aamer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Software Quality

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer Support they provide plus user friendly

Cons: Nothing till now.

Overall: Till its the best