--- title: "PaySimple Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PaySimple Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/146664/PaySimple/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # PaySimple Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PaySimple ## What is PaySimple? PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide. PaySimple builds long-term partnerships with companies to drive growth providing flexible payment and billing solutions and personalized customer service to suit their distinct business needs. With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications. ## What is PaySimple used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 296 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Starting price $69.95 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PaySimple?[Manage this product listing](https://www.g2.com/products/paysimple/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PaySimple 4.5 (298) VS. [4.6 (3,392)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $69.95 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (289) Ease Of Use 4.5 (26,695) Value For Money 4.3 (248) Value For Money 4.3 (20,530) Customer Service 4.5 (257) Customer Service 4.2 (20,790) ## PaySimple alternatives [4.2 (2,085)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (245)](https://www.capterra.com/p/225025/Plooto/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (407)](https://www.capterra.com/p/184673/Melio/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (684)](https://www.capterra.com/p/163115/Zoho-Books/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146664/PaySimple/alternatives/) ## FAQs about PaySimple Overview ### What problems does PaySimple solve? PaySimple solves slow, manual payment collection by automating recurring credit card and ACH billing, invoices, payment links, and receipts. It gives businesses one place to store customer payment methods, track transactions, reconcile deposits, and follow up on declined payments. Subscription businesses, service teams, schools, property managers, and remote field staff benefit most. Answer based on 224 reviews Overview ### Which roles and teams benefit most from PaySimple? PaySimple is most used by small-business owners, presidents, and executives who oversee payments, customer billing, and cash flow. Office managers and administrators handle invoicing, payment collection, and customer records, while accountants, controllers, and finance leaders use it to track transactions, reconcile payments, and support financial reporting. Answer based on 279 reviews Overview ### What company size and industries is PaySimple built for? PaySimple is designed for small to mid-sized businesses, with 94% of reviewers from small businesses and Health, Wellness and Fitness its top industry at 9%. It supports businesses with recurring clients or payment and customer-management needs, including Construction (8%) and Accounting (7%). Answer based on 298 reviews Features and Usability ### What are the key features of PaySimple? PaySimple includes payment processing for credit cards, debit cards, ACH transfers, and online payment links. Its core billing tools support invoice creation, customizable invoices, and recurring or multi-period billing schedules. It also provides point of sale for in-person payments, data security, and PCI Compliance. Answer based on 84 reviews Pricing ### How much does it cost and what fees or limitations are included? PaySimple offers the Basic plan at $69.95 per month, plus 2.49% credit-card processing and $0.69 plus 0.25% for ACH/eCheck transactions. A free trial is available, with no contracts or cancellation fee. Reviewers describe pricing as fair or cost-effective, though some cite high transaction rates, batch fees, and a $1,500 ACH transaction limit. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does PaySimple integrate with? PaySimple integrates with Mailchimp for email marketing and QuickBooks Online for accounting. These integrations support connecting payment and customer data with marketing communications and financial recordkeeping workflows. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on PaySimple? PaySimple is generally easy to onboard for staff who process payments, manage recurring billing, and track receivables. It offers live online training, webinars, documentation, and videos, while reviewers report that nontechnical users learn core functions quickly. Administrators may need additional guidance for account setup, banking matters, and more specialized configuration. Answer based on 18 reviews Getting Started and Support ### What customer support options does PaySimple offer, and how do users rate the experience? PaySimple offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe representatives as responsive, helpful, and patient during setup and issue resolution. Some reviewers report delayed email replies, long waits to reach an agent, limited phone hours, and unclear support documentation. Answer based on 110 reviews Security ### How does PaySimple handle data security and access control? PaySimple uses encrypted transactions protected by PIN or facial recognition, secure online invoice payment links, and secure storage for customer credit card details and recurring-customer data. Reviewers generally describe payment collection as safe, but some report frequent required password changes and problems receiving password-reset emails, which can complicate account access. Answer based on 13 reviews ## Who uses PaySimple? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) PaySimple supports all three of the features reviewers value most: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect sensitive payment information, accept payments through digital channels, and manage transactions on the go, allowing teams to handle payments more efficiently and serve customers with greater flexibility. Data Security 4.8 (32) 78.13% of 32 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.6 (82) 67.07% of 82 reviewers that rated this feature as important or highly important It gives you a convenient way to accept payments online, supporting credit cards, debit cards, and digital wallets. Users think the system is easy for clients, improves cash flow, and is secure, though some mention issues with American Express and occasional customer difficulties. Mobile Access 4.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Debit/Credit Card Processing 4.6 (44) 63.64% of 44 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 4.1 (30) 30.00% of 30 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Payment Processing 4.7 (73) 57.53% of 73 reviewers that rated this feature as important or highly important With this capability, you can process payments quickly and reliably through various methods like credit cards, ACH, and online payments. Reviewers appreciate the intuitive interface, timely deposits, and comprehensive reporting, though some wish for faster transaction times and better pricing. PaySimple 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - ACH Payment Processing: This aspect lets you collect payments directly from bank accounts with minimal fees. Some reviewers find it secure, easy to use, and cost-effective, but mention delayed fund availability, reporting challenges, and a desire for more flexible payment settings. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Check Processing: Receive and deposit or issue and record check payments - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - For Small Businesses: Designed for small businesses - Fraud Detection: Identify and prevent suspicious activity - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multi-Store: Manage multiple teams and operations from a central location - Online Invoicing: Create, send, and view electronic invoices - Online Payments: It gives you a convenient way to accept payments online, supporting credit cards, debit cards, and digital wallets. Users think the system is easy for clients, improves cash flow, and is secure, though some mention issues with American Express and occasional customer difficulties. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Overpayment Processing: Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Processing: With this capability, you can process payments quickly and reliably through various methods like credit cards, ACH, and online payments. Reviewers appreciate the intuitive interface, timely deposits, and comprehensive reporting, though some wish for faster transaction times and better pricing. - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: PaySimple offers automated recurring billing that helps you manage regular payments effortlessly. Reviewers indicate it is simple to set up, reliable, and reduces administrative work, though a few mention limitations with billing higher amounts and varying payment needs. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shopping Cart: Checkout of online store - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.3 (271) 4.3 Based on 271 reviews ## Pricing Value for money 4.3 (248) Free Trial [View pricing plan details](https://www.capterra.com/p/146664/PaySimple/pricing/) Basic $69.95 Flat Rate,Per Month It includes: - Credit Card Payments - Customer Management - Echeck Payments - Electronic Invoices - Email Marketing - In Person Payments - Mobile Payments - Online Payments - Quickbooks Online Integration - Recurring Billing - Reporting Value for money 4.3 (248) 4.3 Based on 248 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (257) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (257) 4.5 Based on 257 reviews ## User reviews Overall rating 4.5 Based on 296 reviews Filter by rating Counts reflect reviews available in this feed. 5(194) 4(72) 3(14) 2(5) 1(11) Mentioned topic Recent reviews first, then most helpful RE Reviewer admin Used the software for: Less than 1 year ### "rev PaySimple" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 30, 2026 Pros possibility to autonomate invoicing to clients or occasional customers and control received payments Cons many interface problems with risk of data loosing ,hiden costs ,delays in crediting funds,high commissions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "Maybe rethink using this one" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 15, 2026 We've been using this system for years after an accountant switch and if I could convince the boss to switch to something else, I would. Pros It is easy enough to set up and use and is pretty straightforward. There isn't a steep learning curve. Cons The quirks are annoying after a while though. It times you out even while on the screen working and sometimes you aren't even notified that you are about to time out and if haven't been given that message and press send invoice, it doesn't save any of your work and you have to start over. That's extremely frustrating. Biggest peeve however, is it adds or subtracts a penny between your subtotal and total without rhyme or reason randomly. Not every invoice but every weekly invoicing batch has more than one invoice that is off a penny in either direction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joseph M. Senior Engineer Used the software for: 3-5 years ### "Agrxis Review on PaySimple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2023 I have had a wonderful overall PaySimple experience. I need a payment system that is both dependable and effective for my business, and PaySimple meets both requirements. I find it simple to create and manage invoices, handle online payments, and keep track of transactions thanks to the platform's user-friendly design. The detailed reporting and analytics tools offer insightful data on the financial health of my company. Additionally, knowing that PaySimple is committed to data security gives me confidence that my customers' private information is well-protected. Every time I've had a query or required help, the customer support staff has been accommodating and supportive. My billing and payment procedures have been significantly simplified using PaySimple, saving me time and effort. I heartily endorse PaySimple to any company searching for a complete payment system that integrates convenience, security, and reliability. Pros I adore PaySimple for their all-inclusive payment solution, which has completely changed how my firm operates. The seamless integration of payment processing, online invoicing, and reporting is one of the unique aspects I like most. I can accept a variety of payment options, such as credit cards and electronic payments, with PaySimple, making it convenient for my consumers and increasing my revenue streams. I am able to keep up a polished and effective billing process because to the platform's user-friendly design, which makes it simple to create and send professional invoices. Furthermore, PaySimple's extensive reporting and analytics tools give me important insights into the financial status of my company, empowering me to decide wisely and improve my operations. Cons Even though my whole experience with PaySimple has been great, the pricing structure would be the thing I dislike the least. I discovered that PaySimple's pricing plans can be a little on the expensive side compared to some other providers of payment solution because I am always mindful of minimizing my spending as a small business owner. Although the platform has great features and functionality, the price may be an issue for companies with tight budgets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "Love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2021 Excellent! Pros It's functionality and ease of use for me and our customers. Our account rep, \[SENSITIVE CONTENT\] is awesome! Cons I'd like the transaction reports to be editable so I can select the order they appear from left to right. Whis way I can keep all my filters but not scroll to the right to see the payment info I am looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "My Review" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 September 15, 2021 I would not choose this software or recommend it unless the above two things are fixed. Pros Easy to use for invoicing and the customers don't seem to have a problem with using it. Cons After creating a customer and then rebilling that customer several instances of their name comes up. There should be just one name that comes up. This is annoying. Also as mentioned above the ACH payments are combined and when my bank feed gets it i don't know which payments were combined. In the Reports show how the payments were combined and paid. This is important and would save me hours of time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business Manager Used the software for: Less than 1 year ### "10 out of 10" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2021 We really needed a more secure way to store customer cc information and PaySimple has a beautiful system for that. It has really been a time saver having recurring billing plans set up as many of our customers are on a monthly subscription plan. Overall 10/10, I have greatly appreciated this service and its functionality. Pros I have been very impressed with the ease of set up. We were set up and fully using this system within 4 days. I appreciate the quick glance reports that are found on the homepage, that indicate the our monthly sales as compared to the previous month. Cons I feel like refunding partial amounts is more deeply hidden in the platform than I expected it to be. (however, when I did have a question about how to do a partial refund/credit, I was pleasantly surprised at how quickly I received a comprehensive answer.) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: Less than 1 year ### "Fully functional service with easy to use API, well documented and easy to integrate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2021 Nothing but the best! I have worked with other payment providers and PaySimple is far superior to the rest. Pros From the first discovery call to my full implementation of the software, the PaySimple team was there with full support and always available to make my implementation as smooth as possible. Cons Nothing at all. I have found on flaws with the solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: Less than 1 year ### "Okay Replacement for Quickbooks Online ACH functionality." 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 9, 2021 Very hard time getting clearing house established. The first transaction was a large security / first / last month's rent. It took 2 weeks to FINALLY get the funds released from the clearing house. I also had not realized the extra fees charged by PaySimple for the larger transaction over 5K so was surprised there and will bill future large bills directly from QBO. Since that poor start, monthly payments have gone smoothly other than having to manually enter rent invoices for each apartment in PaySimple every month and still needing to generate monthly (unsent) invoices in QBO as the the invoices generated on PaySimple to not transfer over to QBO. Pros It saved me >$50 per month in a real estate setting with multiple tenants each paying >1K per month Cons 1) There are no ways to set up automatic recurring monthly invoices. You need to duplicate existing invoices manually and change the dates. 2) If multiple payments transfer on a single day, QBO gets confused and you have to manually track down which ones paid. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Accountant Used the software for: 1-3 years ### "I like it !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2021 Pros The software has helped reduce losses. This year will be my first 0 loss/collections accounts year. :D The processing is quick & accurate & worth the cost. Customer service is always super friendly. Cons I don't really have any complaints about this product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Mental Performance Consultant Used the software for: Less than 1 year ### "PaySimple 101" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 24, 2023 My overall experience has been great but PaySimple wasn't a necessity for my company so I stopped paying for it after 6 months. Pros PaySimple made it really easy for me to bill and to send my invoices to my clients. I love how it automatically generates my invoice once the template is built. Its a very efficient and time saving software! Cons Not everyone knows PaySimple in my organization and with my clientele. They are used to software like quickbooks and paypal for payments which could be a problem at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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