# Page 10 | PaySimple Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is PaySimple the right Payment Processing solution for you? Explore 297 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146664/PaySimple/reviews --- PaySimple 4.5 (297) [View alternatives](https://www.capterra.com/p/146664/PaySimple/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of PaySimple ## Showing most helpful reviews Showing 226-250 of 297 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SE Suzanne E. General Manager Accounting Used the software for: 1-2 years ### "Small firm needs" September 3, 2021 5.0 Customer service was great reaching out to me in the beginning. I didn't realize until afterwards that I needed a brief introduction but it sure did help getting things up and running correctly. Pros Easy to maneuver and get credit cards processed, including recurring payments. Cons It's difficult to figure out where to change or delete information and sometimes difficult to track when an error is made. Review Source MJ Michael J. Financial Secretary Non-Profit Organization Management Used the software for: 2+ years ### "Satisfying" September 3, 2021 4.0 Pretty good overall experience Pros Ease of use, Convenience, and Ability to Learn Cons Pricing , difficulty dealing with customer support issues at times Review Source MQ Maxeen Q. Bilingual Remote Client Ambassador Telecommunications Used the software for: 2+ years ### "Easy to use !" September 3, 2021 5.0 Pros Very user friendly very easy to find what I need Cons Nothing bad to say at all good product.. Review Source VR Verified Reviewer It Manager / Marketing Specialist / Graphic Designer Retail Used the software for: Less than 6 months ### "Works well for processing and collecting payments" April 5, 2019 4.0 Pros Simple to use A pretty clean graphical user interface Cons Advanced needs such as reoccurring payments can be difficult to integrate Review Source CC Christine C. Accountant Real Estate Used the software for: 1-2 years ### "Difficult to use" September 13, 2021 1.0 I've had difficulty with finding billing for recurring charges. it is not a very user friendly program. Pros I cannot think of any pros currently as I just started to get into the program. Cons Very difficult to maneuver though the process of invoices and recurring transactions Reason for choosing PaySimple Fees. But it wasn't my decision, but we will be swithcing to QB soon. Review Source TC Thomas C. Owner Construction Used the software for: 2+ years ### "A surprisingly useful tool for totally managing credit cards sales." August 6, 2019 5.0 I manufacture, sell, and ship industrial coatings worldwide with a strong focus on the Southern states. Pros It works as advertised! The dashboard only focuses on the essentials you need to know about. The overall structure of the package is utterly logical. You can easily find credit card customers, easily see how much they have purchased, all of the related invoices and the crowning glory of this product is the fact it tells you when the customer actually paid and it tells you immediately. Again the Dashboard is a major feature because it not only has charts for sales but charts for whether the sale closed relative to it being "out there, unpaid". It tracks Settlement Summary, Failed Transactions, Expiring Credit Card Schedules, Recurring Payments, Invoices ( Past Due, Paid, Unpaid, Invoices Sent, and Overdue. There is a past due invoice Aging chart, Unpaid Invoice Exposure. It is very useful to be able to "eyeball" all the possible problems when you have one page showing all the sources of a crisis. Another positive is that they deal with the Credit Card bank, thus managing security issues such that you never have to fear the dreaded "Clawback" due to your own mistakes. A neat friendly package. I am so used to poor service from Software companies that I expect it. The service people at Paysimple are very motivated to make you happy. This tells me the management at PaySimple is strong. Cons I cannot think of a complaint I have had in two years of use. I wish I could to balance this report with negatives but there are none. I do wish they had a non-credit card version. Then I could lose my existing accounting package(an expensive subscription). Review Source BD Ben D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great program" March 23, 2017 5.0 Honestly the best possible platform I could've asked for. They have a customer service team that is the best I've ever experienced. They assigned me my own representative. He actually calls me occasionally letting me know about different up dates and different things he thinks I could add to the platform. Pros Ease of use, customer service. Cons Can't edit customers orders as much on the app. Review Source CP Cynthia P. Staff accountant Accounting Used the software for: 1-2 years ### "Great way to get payments from clients!" June 29, 2021 5.0 Overall, it's been great. It's helped our AR greatly. Pros This has helped in getting payments from clients so much easier. Instead of taking a credit card number over the phone, clients can just pay directly online. Cons I have no complaints so far. No negative comments from me. So far it's been a positive experience using Paysimple. Review Source FM Frank M. CEO Computer Software Used the software for: 2+ years ### "Best-fit Payment Solution" September 4, 2021 5.0 Pros PaySimple is true to its name: It's simple. Everything all in 1. Very simply to setup recurring payments and rarely worry about it. Cons The customer hierarchy is flatter than we'd like. It's tough to configure a client with multiple payment entities. Reason for choosing PaySimple Simplicity and price. Review Source AO Amy O. Head of School Used the software for: ### "Work with our accounting software?" January 24, 2015 3.0 PaySimple would be exactly that if we could just figure out how to make it work seamlessly with our accounting software. We were told that it would work with Quickbooks back in August, but now we cannot get an answer about how to do this or when it will be available. If someone could advise us how to make this work with Quickbooks so that we did not have to enter invoices twice, that would make us very happy customers. Pros Easy to use Cons Not sure how to make it work with our accounting software Review Source Response from KickServ January 24, 2015 Thanks for the review! if you have quickbooks online, just give the customer care team a call at 800.466.0992, option 2, and they can get you enabled! The team can also walk through other ways to use PaySimple to streamline your processes, so definitely ask. Glad that the software is working well for you! Thanks, PaySimple SZ Stephanie Z. Membership Director Entertainment Used the software for: 6-12 months ### "PaySimple is Great" October 11, 2021 5.0 We are able to run payments for our customers memberships wherever we are (we all work remote). Pros This software is super easy to navigate to process payments. I had never used this before my current position and it was so easy to pick up and learn. It is user friendly and easy to keep track of payments. Cons I haven't found any missing aspects of this software. Review Source MT Mel T. Real Estate Used the software for: 6-12 months ### "Keeps things running without me having to pay attention" August 15, 2016 5.0 PaySimple's great! Software is easy to use, service team is wonderful. I have a full time job but two side projects/gigs that I need to collect payments for, so this is perfect for me because it basically runs in the background so I get paid without really needing to do much. Pros I use the software to collect monthly payments. It's super nice not to have to think about it and not to have to chase payments down or remember to do anything, but it's also super easy to make any changes or one off discounts. I also use it to send out invoices, and it totally saved me last month when I realized I hadn't been paid by a customer that was normally pretty regular with payments. Honestly, I might not have even noticed and would have totally missed out. Cons All the basic functionality is pretty user friendly. Sometimes to find a deeper feature you have to do a little digging but their customer service team is fantastic and you can chat with them if you need help. Review Source Response from KickServ November 7, 2016 Thank you for your review of the PaySimple solution! So glad that it's working well for your real estate rental collection! MK Marielle K. Accountant Recreational Facilities and Services Used the software for: 6-12 months ### "PaySimple is wonderful" September 3, 2021 5.0 Pros Ability to set up recurring billing transactions with auto processing is amazing. Super user friendly! Cons The only fuctionality I find somewhat lacking is sales tax reporting - I'd love to see a dedicated sales tax report. Review Source SP Shelly P. Representative Financial Services Used the software for: I used a free trial ### "Great value!" August 24, 2015 5.0 We have been very pleased with PaySimple. It allows ease of payments for us. We are a Chiropractic office, and we have a Membership Practice. PaySimple is great for setting up recurring payments month-to-month. We receive quick responses when contacting customer service, and they quickly resolve any issues. I would highly recommend them for your payments. I am not sure why others are having such difficulty with their service. Pros Able to set up monthly auto-debits very easily since this is 99% of what our Chiropractic practice uses. Cons Each time you want to take a payment, you also have to have their address (set-up a "profile"). However, this doesn't take an incredibly long time either. Review Source Response from KickServ August 25, 2015 Hi Shelly, Thank you for the review and feedback. We're happy to hear recurring payments work well for your business and that you found monthly billing easy to set up. Our customer service team is committed to helping your business thrive, so don't hesitate to call us for any additional help: 800.466.0992. MS Mendy S. Director Non-Profit Organization Management Used the software for: 2+ years ### "Great software!" December 3, 2019 5.0 PaySimple is great! I love that it is hassle free for the customer! Pros I love how it takes care of payments and I don't have to think about it. Once you set it up you don't have to do anything else unless the customer needs to make changes. I love how it keeps me informed on payments that did not go through. I also love the app version so payments can be handle from my phone. Cons It was a little tricky to get set up but customer service is great and helped out alot! Once you get used to it, it is a breeze! Review Source LD Lynn D. Controller Hospital & Health Care Used the software for: 2+ years ### "Custom Reports are critical & Paysimple hits a homerun" September 13, 2021 5.0 Pros Report customization is number one due my use. Cons The number of click throughs required for detail is high. Review Source BC Bobby C. President Retail Used the software for: 2+ years ### "Very Expensive" September 3, 2021 3.0 Support is great but limited. Way too expensive. Too many hidden fees. Geared toward Quickbooks Online. Not great if you use a different accounting system. Pros The recurring revenue package works well. Cons The fee plus all of the hidden fees may this product obsolete in today's marketplace. Review Source BC Brett C. Pres Automotive Used the software for: 2+ years ### "My client billing software" September 8, 2021 5.0 Pros Once set up, is on auto pilot and everything happens automatically Cons Setting up recurring billing and seeing who is on recurring is difficult. Takes too long to get money in my account Review Source JT Jason T. Social Media Internet Director Building Materials Used the software for: Less than 6 months ### "The product that you didn't know you needed, until I used it and was blown away!" September 3, 2021 5.0 Fantastic so far Pros The ease of use once you create your point of sale items is amazing. Invoicing made easy!!! Cons I'm still a newbie but so far I have zero complaints or issues. Review Source WC William C. Owner Insurance Used the software for: 6-12 months ### "Honest Review." October 15, 2021 5.0 It works. Pros It's very intuitive. Whatever I need to do I can find it easily. Nothing is buried. Cons Price is a bit high. I did compare another option that would have been $30 per month but went with PaySimple due to familarity. Reason for choosing PaySimple Familiarity Review Source MW Matthew W. Managing partner Used the software for: 2+ years ### "Unmatched customer service" May 4, 2018 5.0 Pros There customer service is great! I'm not too good at dealing with programs like this but they were there to train me. Cons I don't know how much of this is there fault but credit card processing seems to be expensive. I think it is mostly due to the card companies though. Review Source BK Bruce K. President Accounting Used the software for: 1-2 years ### "Paysimple works" September 8, 2021 5.0 Pros easy to use this software and good customer service very responsive Cons little bit expensive comparing other products Review Source BH Ben H. Member Printing Used the software for: 2+ years ### "Stay away from this scam" May 22, 2019 1.0 Pros The lies and promises sound great Cons It's all a scam to collect your personal information Review Source YJ Young J. Manager/ Head Instructor Used the software for: Less than 6 months ### "Not too easy to use, but still worth the price and great customer support." April 2, 2018 4.0 Pros First, the credit card rate is very affordable; almost half of the regular POS softwares out there. Also, the customer support is beyond your expectation to help you if you are stuck. Cons It is little hard to use; and the application process was a little long than I anticipated. If this does not bother you, however, this software is definitely worth it! Review Source Sid M. Accountant Used the software for: ### "User friendly" July 6, 2015 5.0 Easy to navigate and use Review Source Response from KickServ July 7, 2015 Thanks for your review and glad that PaySimple is easy for your business to use! Give us a call at 800.466.0992 if there is anything else we can do to help your business thrive. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.