# Page 8 | PaySimple Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is PaySimple the right Payment Processing solution for you? Explore 297 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146664/PaySimple/reviews

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PaySimple

4.5 (297)

[View alternatives](https://www.capterra.com/p/146664/PaySimple/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of PaySimple

## Showing most helpful reviews

Showing 176-200 of 297 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ARS

Amanda Renee S.  
manager  
Government Administration  
Used the software for: 2+ years

### "Love it! "

June 14, 2022

5.0

Pros

Very, Very Easy to Use! I love that I get sent monthly reports and can find my points of sales with ease.

Cons

Nothing really. I have not had any issues. Very simple to use.

Review Source

LD

Laura D.  
Office Manager  
Performing Arts  
Used the software for: 6-12 months

### "Excellent Service "

September 8, 2021

5.0

Pros

Easy to use, friendly system. // Link can be send to customers through email/ text messages.

Cons

That Transactions wont be in the account right away.

Review Source

ES

Eugene S.  
Accountant  
Events Services  
Used the software for: 2+ years

### "Satisfied"

September 15, 2021

5.0

I am happy with PaySimple and do not plan to change

Pros

PaySimple is user friendly and accomplishes the necessary task

Cons

I have no disappointments in the PaySimple software

Review Source

KC

Kelly C.  
Accounts Receivable  
  
Used the software for: 1-2 years

### "Easy to learn and use"

June 7, 2017

5.0

Pros

This program was perfect for our company. We processed all of our merchant payments through here, and there were several tools that were available that I have not used yet.

Cons

Searching for past transactions could be improved a little. But that would be my only note on something that could be improved.

Review Source

PK

Peter K.  
Senior Vice President  
Financial Services  
Used the software for: 6-12 months

### "Simplicity at it's best"

September 7, 2021

5.0

Pros

This solved a long term problem for us - Using Pay Simple was quick, and integrated seamlessly into our process

Cons

We were unaware of daily and monthly limitations on ACH transactions - i think more detail should be part of the onboarding process

Review Source

GH

Gina H.  
Owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Very user friendly & small business affordable "

September 8, 2021

5.0

From my first use it has been very easy and makes my life easier.

Pros

It was easy to learn! I’m not an accountant just a small business owner and I’m able to do it all myself!

Cons

At this point I haven’t found any issues in using PaySimple

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing PaySimple

More professional

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

It wasn’t user friendly and very expensive

Review Source

AS

AM S.  
  
Accounting  
Used the software for: 1-2 years

### "Great, but little expensive"

January 5, 2019

4.0

Pros

It allows user to set up monthly/quarterly or annually auto-debits for recurring customers which most of business offering subscription uses.

Cons

Its expensive, the transaction charges are not competitive. In case you want negotiation over charges you need to do big transactions

Review Source

BH

Blaine H.  
Admin Technician  
Consumer Services  
Used the software for: 1-2 years

### "Easy to use for Consumers"

September 8, 2021

5.0

Pros

We like the store option that way we can offer products and hide them instead of deleting them out of inventory.

Cons

We do not like that it is difficult to manage the store items you shouldn't have to click on several pages to edit one page.

Review Source

HM

Henri M.  
President/CEO  
Computer Software  
Used the software for: 2+ years

### "Mixed review"

September 7, 2021

3.0

Recently tried to process customer credit card but PaySimple keeps giving error. Customer service responded a day later saying I need to ask customer for a new card. We decided to process the same credit card using Quickbook and it works fine.

Pros

I can setup ACH, recurring charges. It's linked to quickbook so it makes it easier to reconcile transactions.

Cons

Point of Sale cannot specify what it is for

Review Source

KR

Kathryn R.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Pay Simple allows me to take payments easily for clients"

September 3, 2021

4.0

Solid

Pros

The Point of Sale software is super simple to use and processes quickly.

Cons

It took me a while to figure out how to set up the recurring sales when I was doing that. I switched back to point of sale so that went away.

Reason for choosing PaySimple

Someone pitched me at the right time and place.

Review Source

JC

Judy C.  
Principal  
Education Management  
Used the software for: 2+ years

### "Easy to navigate"

September 27, 2021

5.0

Satisfied. Like how efficient it is. Do wish to be able to communicate more in billing - for applied credits and a note section.

Pros

Easy to use and navigate. Customer Service is good...and that we can email our questions.

Cons

Doesn't allow me to indicate credit in either billing or invoicing. (I think it's billing).

Review Source

EG

Eric G.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Super Simple / Super Easy"

September 3, 2021

5.0

It's been pretty flawless... and that's another thing I like... it's reliable.

Pros

Its simple, straight forward organization and the easy process of billing and getting paid.

Cons

Generating invoices, in relation to having to specific products isn't the best fit for me.

Review Source

AM

ANDREA M.  
CFO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great credit card service for our school. Easy to implement and incorporate in to our website. "

March 8, 2018

5.0

Easier for paying of school bills by parents. They love it and seem to pay in a more timely manner.

Pros

Easy of implementation and updating on website. Customers are happy with the ease of use and security. Transaction rate is wonderful for non-profit. Previous service was too expensive and took a couple of days to process payments. This is quicker and end of month statements are great.

Cons

Able to use on associated church website as well, but can't enter description into a memo line like on school website. Works, but have to have multiple items set us which is different than with the school software.

Review Source

CC

Celeste C.  
AR  
Financial Services  
Used the software for: 6-12 months

### "Simple, it’s in the name!"

September 8, 2021

5.0

Great experience, with no real issues!

Pros

Easy to use, and straight to the point.

Cons

My only issue with it is that i sometimes do not get a notification of a payment being made

Review Source

VR

Voni R.  
Business Manager for my mom's piano studio  
Music  
Used the software for: 2+ years

### "Thank you so much for a great product!"

September 3, 2021

5.0

They are great!

Pros

Recurring billing schedules have improved revenues by 30%.

Cons

I can't think of anything I didn't like. It's great.

Review Source

AC

Allison C.  
Operations Manager  
Consumer Electronics  
Used the software for: 6-12 months

### "Simple and Easy!"

September 3, 2021

5.0

Pros

The layout of the site makes it so easy to access the information I'm looking for in no time.

Cons

All good! I'm digging here, but maybe there could be a one-time logo upload as opposed to uploading our logo to each form.

Review Source

mS

mike S.  
vp of client solutions  
Computer Software  
Used the software for: 6-12 months

### "Paysimple"

September 8, 2021

4.0

Pros

Never really have any issues with it. Customer service is great!!!!

Cons

Sometimes I never really know what my customers are seeing, but maybe I have not asked enough questions.

Review Source

BG

Bethany G.  
Operator/Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Crazy Easy to Use"

September 8, 2021

5.0

Pros

It is all very easy to use and customize!

Cons

Honestly, I have yet to find something that has not worked just as I needed/wanted it too.

Review Source

PB

Paul B.  
Co-Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Efficient and bug free payment portal"

June 16, 2017

5.0

Payment Portal with recurring payment processing.

Pros

Customer Service, Ease of Use, Monthly Reports, low transaction fees, and we havnt experienced any system bugs or outages. Very happy with this system.

Cons

In my humble opinion the only negative I see is that the monthly reports that get sent via snail mail have a slightly outdated look. If you dont mind that then this is the payment portal you've been looking for!

Review Source

HF

HAL F.  
PRESIDENT  
Construction  
Used the software for: 1-2 years

### "EASY SOLUTION WHEN CONVERTING TO VOIP SYSTEM"

March 23, 2017

5.0

WE UPDATED OUR PHONE SYSTEM TO VOIP..NEEDED A CC SOLUTION THAT DIDN'T REQUIRE A DIAL TONE (TERMINALS) PAY SIMPLE HELPED US ACCOMPLISH THAT...PLUS ADD CUSTOMER INFO DATABASE...AND STREAMLINED COMMUNICATION W/ THEM AND OUR STAFF.

Pros

ALWAYS ON . RELIABLE REPORTING . ALL CUSTOMER INFO IN ONE PLACE ADDED E CHECK/ACH IS VERY HELPFUL FOR CUSTOMERS W/ TRANS LIMITS ON THEIR DEBIT CARDS.

Cons

NO DISCOUNT FOR SWIPED TRANS VS MOTO. NO INCENTIVE

Review Source

DB

Dottie B.  
Project Leader  
Executive Office  
Used the software for: 6-12 months

### "Simple - Just like the name"

September 3, 2021

5.0

We were conducting our business the old fashion way by waiting for checks to arrive in the mail. Now that we have this program, we are running a more efficient office.

Pros

The software is easy to set up and the account manager worked with us through demonstration training until we were ready to turn it on.

Cons

So far, we do not have anything negative.

Review Source

Steven S.  
President  
  
Used the software for:

### "Excellent Service"

September 17, 2015

5.0

So far, I've had nothing but a good experience with PaySimple. They have contacted me a few times to make sure my experience is good and to see if I need help with anything. And when I noticed my rate was a little high due to the use of mostly business credit cards, they lowered me to a more reasonable flat rate. They also have ACH, which most payment processors do not have.

Review Source

Response from KickServ

September 17, 2015

Thanks for sharing your feedback Steven. We are happy to help and glad to hear your experience with PaySimple has been so smooth. We're here to help small and mid-sized businesses like yours thrive and are always here if you need a hand. Thanks again!

TH

Terra H.  
Staff  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "User friendly"

September 3, 2021

5.0

Pros

I only had to go through one tutorial with my boss and was able to navigate it easily after that. It’s very user friendly.

Cons

Honestly the most annoying thing was that it locked me out and we had to call to get access again. It was very frustrating.

Review Source

Estelle E.  
Responsable de vente  
Apparel & Fashion  
Used the software for: I used a free trial

### "Bon moyen de paiement "

October 19, 2023

5.0

Pros

PaySimple est un logiciel au top qui facilite les transactions rapides entre entreprises et les clients.

Cons

la plateforme est bien conçue et je l’apprécie énormément mais juste que les paiements clients sont parfois limités.

Review Source

GH

Gloria H.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "paysimple"

September 8, 2021

5.0

My overall experience with Paysimple has been very good

Pros

I like how easy the software is to setup reoccuring payments

Cons

I don't think I've come across anything I don't like

Review Source

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