Who Uses This Software?

Mozenda serves individuals and teams within companies of all sizes. We are trusted by thousands of companies and over 30% of the global Fortune 500 companies.


Average Ratings

20 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month/user
    See pricing details
  • Pricing Details
    Many options to meet your needs.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Mozenda
  • www.mozenda.com/
  • Founded 2007
  • United States

About Mozenda

Thousands of companies & over 30% of global Fortune 500 companies trust Mozenda. Capture leads, listings and contact information from websites to generate leads for your sales team. With over 10 years of experience, Mozenda enables you to automate web data extraction from any website. Utilize our software to extract web data yourself (with free phone support included for every client) or contract our Professional Services department to do it for you.


Mozenda Features

  • Contact Discovery
  • Contact Import/Export
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Visitor Identification

Mozenda Reviews Recently Reviewed!

Steep learning curve...

Jan 26, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the value you get for the price.

Cons: Steep learning curve.

Overall: Learning how to use this product can be trying...and at times overwhelming. However, the people at Mozenda are there to walk you through the experience when needed. If you're looking for a low-cost solution for your data mining needs, then look no further!

Recommendations to other buyers: Make the product easier to use.

Vendor Response

by Mozenda on November 02, 2017

Dear Sam, I am sorry you had such an experience with Mozenda. Though we do have a low introductory price, our solution is a powerful enterprise solution that serves over 30% of global Fortune 500 companies. We understand that there are some websites that are harder to scrape than others. For this reason we have done something unmatched in our industry. We work with you over the phone to create your web scraping agents. We'll set up a time to screen share your desktop and show you how to complete your project in the most efficient way. This is free. We also now have a Professional Services department that you can reach out to and request a no-obligation quote for the data you require. This option allows you to utilize our staff to collect the data you need, without you having to manage additional personnel or deal with difficult websites. You can go here for more info Mozenda.com/services. I hope you will give us another try in the future. Best regards, Mike Alvarez, Mktg Dir

Easy to use tool and amazing customer support!

Dec 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: Easy to use

Cons: A little pricey

Overall: Mozenda is very simple to use - no experience scrapping websites is needed - but can do a lot. And if you get lost, their customer support will walk through anything! Really amazed by the lengths their support people will go to help solve my problems. Never experienced better customer support. Thanks!

Recommendations to other buyers: Call their customer support if you get stuck; they are amazing!

Pretty good software

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy

Cons: sometimes it can be hard to setup a scrape

Overall: I've used Mozenda twice now for two different projects. I'm semi-technical and I found it pretty easy to use once I got started. If you've never used something like this then you'll need to invest a 1-3 hrs in learning it properly but once you do you will be flying. I plan to use them again.

Recommendations to other buyers: nope.

You guys have always been awesome!

Nov 30, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Thank you guys for always helping out with any projects i may have. I always called with difficult scrapes cause of the websites.

Finally a robust web scraper that's easy to use

Nov 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Mozenda works like a charm and a pleasure to use. It doesn't have the steep learning curve of other web scrapers. Tutorials and knowledge base are excellent. UI and functionality are top notch. Support is responsive if you have a question or issue. This one is a keeper.

Amazing tool

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Cons: No to date other than cost. I used it monthly or so $100 is a bit costly but it saves me some serious legwork which makes it worth it.

Overall: My experience has been great with the product and the team at Modenza. It has enabled me to ingest a large number of data point and focus my time on statistical analysis vs. data collection.

Recommendations to other buyers: There is some information I was not able to capture because of the

Best ever!

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the ability to have the help desk resolve all issues- quickly

Cons: You can only run two agents at once, not the end of the world, but it would be nice to be able to run more.

Overall: Started using the system about a year ago. The ease of building agents and the intuitive approach of the software is remarkable. What amazes me is the customer service. I have owned my company for 16 years and never did i have the experience as i had with Mozenda. Not only there is always someone to help, but everyone is extremely friendly and truly wants to help. All the steps to resolve whatever issue were explained and resolved within the hour. Wish Microsoft would learn customer service etiquette from Mozenda.

Recommendations to other buyers: Keep up the good work!

Great alternative to a full-time staffer

Nov 29, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Powerful data harvesting tool.

Cons: the agent builder takes forever to load and run.

Overall: I wish it was more intuitive and offered solutions when an agent wasn't returning the desired results.

Its awesome

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: Cost $$$

Overall: I used mozenda for just one month for a short term project and it was awesome. I was able to figure it out with minimal use of their help videos. I watched on 5 min video and I was on my way. The UI is great. I had one snag with Microsoft defender preventing me from installing it and I called support and they knew in an instant what to do next. Great system.

Recommendations to other buyers: I wish there was a cheaper plan that was $25/mo for 2k jobs instead of $100 for 5k

Great product

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Mozenda makes my life so much more efficient and organized. It is easy to use and powerful at the same time

Great tool - provides a quick way to get things done

Nov 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Powerful features and a lot of use cases can be addressed by the platform:
* Powerful scrapping configurations
* Scheduling
* Webservices API
* Collections unification into a master one
* Many different websites supported

Cons: * Flash sites are not supported
* Desktop Agent Builder is slow, sometimes gets stuck
* Many XPath capabilities are not supported
* Difficult to "debug" to understand why things are not working as expected

Overall: When I need a quick way to grab structured web data, Mozenda will be my first choice.
It took time to learn the tool, but when you master it - there are lot's of powerful features

Does what it should, reliably and smoothly

Nov 08, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Powerful, functions, customisable, automatable.

Cons: One experience of a bug using up all my credits, but that's by far an outlier.

Overall: As is always the way these days, I'm measuring my satisfaction in terms of what has (or in this case hasn't) gone wrong.
It took a little bit of learning and tweaking to get things running but, starting as an absolute novice, I've now got Mozenda capturing my data, uploading to AWS, running daily and without issue. It's reliable, I'm perfectly happy my data will appear every day and there are sufficient sysetms in place that I even get an alert email on the odd occasion the crawls do not run (often an issue at my end, rather than theirs).

Setting up a new ecommerce site with product informaiton

Nov 08, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's functionality and utility. I could execute almost anything I could imagine needing from a data scraping software

Cons: Support site was not consistent. The support launched from the agent was different from the website. There also seems to be random videos on Youtube. This needs be improved. Also, the agent crashed every now and then. Finally, it was very difficult to cancel the subscription. There was only a cancel account link, which I was not certain of.

Overall: We set up a new ecommerce site and we found that our suppliers were not well equipped to deliver us good quality product information. However, the information was readily availability on their website. I searched for many data scraping software but found out that only Mozenda was capable to deliver even the most complex product information extractions (I tested about three other similar software). In just few days I managed to extract product information from thousands of products with very little effort. I then refined the extracted data in Excel to get unique product information.

For basic data capturing (such as tables, simple text, links and pictures) you can learn to use the platform in about hour or two. However, if you don't have experience in XML or HTML, more advanced functions like using Xpath may take some more time to get hang out of.

Only minus side was that the tutorial page was outdated and I could not get holistic view of the product support. Also, you have to install a dedicated agent software to your PC. The software was sometimes a bit laggy and crashed few times. These issues were minor ones compared to the functionality and utility of the whole service. If you need to scrape large data sets, I would definitely urge you to try Mozenda before deciding anything else.

Fast and easy

Nov 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy UI to click on elements to capture etc.

Cons: There were a few things that weren't quite as obvious or intuitive as I had thought, but were still possible after talking to support. For example, if a site doesn't have an easy pagination portion and I want to just manually provide a list of links etc. Was able to get it done with the help of support.

Overall: Using Mozenda to scrape a few sites for the data we needed was MUCH faster than custom building any solution. The user interface is intuitive, pricing very reasonable, and support was outstanding. Have used Mozenda for many years and will continue to use it.

Recommendations to other buyers: I hate that if I cancel my account then any existing page credits I have disappear. Really frustrating. Also this survey only has Daily, Weekly, or Monthly as an option below for how frequently it's used. I definitely don't use it monthly, hence the frustration with having to have a monthly "subscription" to use it. Everyone is going subscription based and its crazy annoying. When I first used mozenda I could just pay for the credits I needed. Because of this, we'll be using up our existing credits on a project then closing our account and writing everything in-house.

Not happy!

Nov 08, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I did not get any useful feedback on my questions to the service unit and if I received an answer it was of little use and late. And I could not do my scrapping in the end! Poor service! Now I have hired a computer science student to help me!

Vendor Response

by Mozenda on November 02, 2017

Dear Lars, We are sorry you had such an experience with Mozenda. We understand that there are some websites that are harder to scrape than others. For this reason we have done something unmatched in our industry. We work with you to create your web scraping agents. We will give you free phone and email support to walk you through the set up. If you would like to give us another try please sign up for our free trial and then call +1-801-995-4550 or email support@mozenda.com us for help. We'll set up a time to screen share your desktop and show you how to complete your project in the most efficient way. We also now have a Professional Services department that you can reach out to and request a no-obligation quote for the data you require. This option allows you to utilize our staff to collect the data you need, without you having to manage additional personnel or deal with difficult websites. You can go here for more info Mozenda.com/services. Best regards, Mike Alvarez, Mktg Dir

Enterprise class screen scraping for data-driven business

Apr 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using Mozenda for just under a year and couldn't recommend it more highly. After doing a fairly detailed review (and testing) of alternative screen scraping products I landed with Mozenda because of it ease of use, enterprise class performance, and growing feature set.

I currently run numerous agents (scrapers) daily against several different websites. I have each scraper on its own scraping schedule and each day, like clockwork, the scraper starts, performs the scraping task and then upon completion publishes my data to an Amazon web service bucket. Once the data is published to the bucket I am notified of the successful completion via email. During the course of the year, I have experienced error-free processing. There are several other publishing options in addition to Amazon, including FTP, email, as well as storage in the Mozenda cloud.

One feature that distinguishes Mozenda from its competitors is it customer support. I have participated in numerous goto-meeting sessions with Mozenda's support team working on a complex scraping agent or improving the processing efficiency of an existing agent. The support team is knowledgeable, willing to take the time to teach you and even available on Saturdays.

Mozenda can also scrape PDF files which is also something some of its competitors can't do.

I've been very happy with Mozenda and would recommend you give it a try.

I love this product. It allows someone without experience to efficiently gather data from website.

Feb 02, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: Works like a charm. Scrapes data reliably. Scheduler works well and you can set the results to come to you automatically in an email. Support people are friendly and willing to work with a novice--I've learned a lot. The data downloads beautifully into a spreadsheet. Works better than any other data gathering program I have tried. We are a small non-profit and feel the cost is very well justified. Mozenda saves us many hours a month.

Cons: As a non-tech person it can be a bit difficult to parse out all the terms in the documentation and support. I often feel like I need a translator. Help is scattered on the website, hard to locate and does not always break things down far enough. For large jobs the testing mode will only test a fraction of the job so you may miss some data because you couldn't adjust your definitions.

Mozenda is a must for businesses

Nov 29, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Mozenda is an essential service to any company that makes data driven decisions. As many valuable sources of data are presented solely via website, the organized collection of such can be gold.

To put it simply, if you've ever found a website where you wished that you could copy/paste hundreds of records from. Then Mozenda is your solution.

The beautiful aspect of their software is that you don't need any programming skills nor do you need to hire someone who does. Mozenda isn't cheap but when you factor in the fact that its learning curve is small, you can do it all yourself, and if you need any help their tech department is just a phone call away. You come out ahead with Mozenda. I've personally been using it for 7 years now in my real estate business.

LongTime user loves this product

Jan 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a user of Mozenda for many years. I initially used the product for scraping competitor prices for a scrapbooking products company I worked for. I have since used Mozenda for many other uses, including personal quickie projects, as well as work projects. A few years ago there were some bumps after a release, but they got those wrinkles ironed out and the product is better than ever. No need to even try any other product.

Mozenda is it. I have tried the others and they don't compare

Jan 21, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great Support - if you need it they are there
The user interface - Easy to use and learn
Tutorials to help learn the product
Price - 1/100 of many others I looked at.

Cons: No support at night or weekends.

Overall: There is nothing like Mozenda. I am a huge fan. I was burned by a competitor of theirs and I am so glad I found Mozenda.