# Page 10 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is PayHOA the right HOA solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146693/PayHOA/reviews

---

PayHOA

4.7 (574)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 26th, 2026

# Page 10 - Reviews of PayHOA

## Showing most helpful reviews

Showing 226-250 of 574 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Abbe D.  
Senior Manager  
Management Consulting  
Used the software for: Less than 6 months

### "BRMCA Board Vice President "

September 1, 2025

3.0

Good for residents, frustrating for Board member, overall ok. Hopeful that time will smooth out wrinkles.

Pros

Our residents seem to like the payments convenience because it is direct from bank to condo payment.

Cons

Logging in has had glitches. Have had numerous problems getting connected and not being able to approve payment of bills. But once connected to the right person, they do try to help you fix the issue.

Review Source

Response from Pay HOA

September 3, 2025

Hey Abbe, thanks so much for the honest review. I'm sorry you've had issues with payment approval. We're glad that our Support Team has been helpful, but we still don't want you to encounter these problems. I've passed this feedback onto our Product Team so they're aware of the situation. Thanks again for the review.

RB

Ryan B.  
Treasury  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "PayHOA is 100% worth it for the residents and HOA board!"

March 20, 2025

5.0

Overall PayHOA gets the job done for our residents, committees, and for the HOA board.

Pros

Simplicity for our residents to access. The ease of budgeting is wonderful too

Cons

We don't really have the ability to have a formalized voting process. We also don't have the ability to set up a schedule for our outdoor activities like tennis or pickleball. It would be nice where residents could go and reserve these amenities.

Review Source

Response from Pay HOA

March 25, 2025

Ryan, thanks for the review. Glad you find PayHOA "100% worth it." FYI - Voting is on the roadmap for the not too distant future, so keep an eye out for that.

SL

Susan L.  
HOA Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "PayHOA works"

July 7, 2025

4.0

I love it. When we used QuickBooks, I worried that if something happened to me, the whole thing would fall apart. Now we have three of our four board members with admin privileges. Backup and accountability all in one.

Pros

Inexpensive and easy to use for our 4-unit condo building. It's made specifically for condo and homeowner associations with reports and features that I care about. We can charge bank fees back to the unit owner.

Cons

I'm still trying to figure out how to reconcile the bank statement. It keeps telling me that there is a discrepancy.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Cost and the fact that PayHOA is specifically made for HOAs. I also get 3 admin logins so I have backup and accountability.

Review Source

Response from Pay HOA

July 8, 2025

Thanks for the review, Susan. We're happy to hear PayHOA has helped future proof your condo building's operations! Please don't hesitate to reach out to our support team (support@payhoa.com) if you need help with the bank reconciliation statement.

SC

Sammy C.  
Treasurer  
Real Estate  
Used the software for: 1-2 years

### "Good solution for HOA"

March 4, 2025

5.0

Overall we enjoy payhoa and it helps us manage monthly HOA payments and budgets.

Pros

Being able to manage payments and communication with unit owners

Cons

I wish there was a way to pull 1099-k tax forms via the portal

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Sammy.

PG

Peter G.  
President, MCC Association  
Architecture & Planning  
Used the software for: Less than 6 months

### "Love PayHOA"

March 4, 2025

5.0

Your portal was recommended to me by another association who uses PayHOA. While it takes awhile to learn the functionality, your support has been incredible. Moving from a managed association to self-managed was a bit risky as we had been with the same company for many years. We didn’t know what we didn’t know. PayHOA held my hand throughout the process - eliminating anxiety and the risks.

Pros

Your support team’s responsiveness is incredible! It takes time to figure out the nuances of the portal and your team quickly and thoroughly answers each of my questions. Thank you!

Cons

Not a huge deal, but wish it was an app rather than a portal.

Review Source

Response from Pay HOA

March 13, 2025

Peter, thanks for the feedback. Glad you see such great value in the product and support!

MM

Marty M.  
President  
Real Estate  
Used the software for: 2+ years

### "Great Resource "

March 25, 2025

5.0

Love it. It has made the board much more informed and efficient.

Pros

Ease of use. We were able to join the modern world with the use of technology and expand our capabilities.

Cons

Some reports are not accurate or confusing. This has caused a few issues with owners.

Review Source

Response from Pay HOA

April 1, 2025

Appreciate the review, Marty.

GG

Gary G.  
Treasurer  
Real Estate  
Used the software for: 2+ years

### "PayHOA is working for small HOAs"

March 5, 2025

4.0

Overall, I am happy with PayHOA, even with the rate hikes, we are still paying less and have better access to the data than we did when we were using a bookkeeper.

Pros

PayHOA allows us to automatically send monthly invoices to our residents.

Cons

Since we first started with PayHOA, they have raised their rates significantly. They also started billing each resident that uses a credit card.

Review Source

Response from Pay HOA

March 13, 2025

Appreciate the review, Gary!

CB

Chris B.  
President  
Real Estate  
Used the software for: 1-2 years

### "Outstanding "

March 4, 2025

5.0

We have been able pull the HOA community together and become more cohesive due to the flow of PayHOA

Pros

Ease of use and great customer service when contacted

Cons

Inability to CC others in emails from within the system

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Chris!

AS

AC S.  
president  
Non-Profit Organization Management  
Used the software for: 2+ years

### "President of the board"

March 10, 2025

5.0

very good, minimal issues with the portal

Pros

PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications

Cons

some budget creation features could be improved

Review Source

Response from Pay HOA

March 11, 2025

Thanks for the review, AC!

ML

Mary L.  
President  
Real Estate  
Used the software for: 1-2 years

### "Great value, easy to use"

March 19, 2025

4.0

Great value for our small HOA. The software is easy to use, especially for a non accountant.

Pros

It is very easy to use. The software is all all inclusive.

Cons

Not as flexible accounting software as I would like, but there are ways to work around the limits

Alternatives considered

[HOA Start](https://www.capterra.com/p/215897/HOA-Start/)

Reason for choosing PayHOA

Overall price and ability to handle everything with one product

Review Source

Response from Pay HOA

April 3, 2025

Mary, we appreciate the review! Accounting is getting some big time upgrades in a soon to come release, so keep an eye out for that.

JK

Jim K.  
Treasurer  
Accounting  
Used the software for: Less than 6 months

### "Managing Your HOA Made Simple"

March 4, 2025

4.0

Some far very positive. Highly recommend that you have a training session as the website can be difficult to figure out without it (particularly if you offer members payment plans for dues).

Pros

Ease of use once you meet with a rep and receive the necessary training. Reporting is very straight forward and I like that it links directly with your bank account to provide for easy account reconciliation.

Cons

The steps needed to approve and set up payment plans for members. Not being able to see what the homeowner sees on their side when trying to answer a question.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Generic accounting software not geared towards HOA's specifically.

Review Source

Response from Pay HOA

March 13, 2025

Jim, we're glad you've had such a positive experience to date. Thanks for the review!

SW

Sally W.  
Secretary Treasurer  
Civic & Social Organization  
Used the software for: 2+ years

### "PayHOA Review"

March 5, 2025

5.0

Fast response when we run into a question.

Pros

It provides online services to a small community like ours. Support is always an email away.

Cons

We have a number of corporate owned homes and there's no way to easily enter a corporation name as owner.

Review Source

Response from Pay HOA

March 13, 2025

Appreciate the review, Sally.

BR

Brenda R.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Using Payhoa has made my job as treasurer a lot easier."

March 4, 2025

4.0

My experience has overall been positive. I ran into issues in the beginning but was able to get everything worked out. I had to completely scrap my first setup during the trial period and then start over after learning from my mistakes.

Pros

Being able to accept payments on line has made collections easier. How to videos and customer service have been a great help.

Cons

As a volunteer treasurer with a 9-5 real job, I wish customer service was available evenings and weekends. I would also like for reports to be more customizable.

Review Source

Response from Pay HOA

March 13, 2025

Brenda, we're glad your job as Treasurer has been made much easier by PayHOA. Appreciate the review!

GM

Gerry M.  
General Manager  
Glass, Ceramics & Concrete  
Used the software for: Less than 6 months

### "Positive experiene with PayHOA"

March 19, 2025

5.0

My overall experience has been very positive. It has helped us save the cost of an HOA management company, and given us the tools to manage the neighborhood functions, responsibilities, activities very effectively.

Pros

Ability to store resident contact info and send blast emails or texts to all the residents at once.

Cons

The 'Requests' function is a helpful tool, but is a bit cumbersome as for the residents as users of it. It takes a little practice/exposure, and in most cases residents aren't using it regularly enough for it to become routine for them.

Review Source

Response from Pay HOA

March 20, 2025

We're glad you've had a positive experience and are realizing such impactful cost savings. Thanks for the review, Gerry.

SP

Sathya P.  
Technical Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Best Affordable HOA Software"

March 23, 2025

5.0

Overall we liked it and have been using for our community for past 2 years. Affordable price for great features. Tech support team is very responsive in answering the queries.

Pros

Ease of use, Technical support, great FAQs, affordable price

Cons

Interest rate calculation and late fee calculation are little complex to config.

Review Source

Response from Pay HOA

March 25, 2025

Appreciate the review, Sathya.

MA

Moqim A.  
Accounting Controller  
Accounting  
Used the software for: 2+ years

### "User Friendly platform"

March 4, 2025

5.0

It has been pleasure working with Payhoa team and using this platform.

Pros

It's user friendly platform. The Customer support is responsive and quickly answer your questions and resolve your problem.

Cons

I hope you guys can add more integrated accounting features with this platform.

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Moqim.

CW

Caleb W.  
Principal  
Real Estate  
Used the software for: 1-2 years

### "Would recommend to a friend"

March 4, 2025

5.0

Pros

PayHOA is an easy to use tool that makes HOA management much easier.

Cons

We'd appreciate a lower price though the service is valuable.

Review Source

Response from Pay HOA

March 13, 2025

Appreciate the recommendation, Caleb.

BW

Bradley W.  
Treasurer  
Accounting  
Used the software for: 1-2 years

### "Great for smaller HOA"

March 6, 2025

5.0

Positive experience overall - I've been using for over a year

Pros

Overall it meets the needs of managing a smaller HOA and keeping records organized. The autopay option is very helpful.

Cons

Sometimes I need a reporting option that doesn't have filters down to a unit level

Review Source

Response from Pay HOA

March 10, 2025

Appreciate the review, Bradley.

ES

Ethan S.  
Owner  
Retail  
Used the software for: 6-12 months

### "Peace of mind is priceless "

July 31, 2025

5.0

We had to drive to our property managers office to make monthly payments before, what a nightmare. Half of the time our payment would be processed late and it was impossible to get ahold of anyone. Since using Pay HOA I can see all of our payments online, make my payment in seconds, and I’m confident that payment will be processed on time

Pros

It was so nice to be able to make HOA payments from my phone instead of having to go down to our property managers office.

Cons

I wish we would have known about it sooner. It was a little bit confusing to set up but one I figured it out it made things so much easier.

Review Source

Response from Pay HOA

August 1, 2025

We appreciate the review, Ethan, and are glad that PayHOA is making life easier for you!

KP

Karen P.  
Owner Manager  
Accounting  
Used the software for: I used a free trial

### "New to PAYHOA"

March 19, 2025

5.0

All the employees are very kind and patient

Pros

Everything I need for running the HOAs is in one place.

Cons

Being in a different time zone can be difficult in getting a quick response.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Enumerate](https://www.capterra.com/p/38478/Enumerate/)

Reason for choosing PayHOA

Final selection has not been made still trying PAYHOA

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Looking for something with more owner tools

Review Source

Response from Pay HOA

April 3, 2025

Karen, we're glad you're having a good experience with your trial thus far. Don't hesitate to reach out to your Success Manager/Account owner if needed. They're job is to ensure you're successful with the platform and make getting up and running as easy as possible. Thanks, Earl Laing, VP of Marketing | PayHOA

GD

Gino D.  
Treasurer  
Consumer Services  
Used the software for: 1-2 years

### "PayHOA is Solid "

March 4, 2025

5.0

Excellent response time and the software does many things to make business easier.

Pros

PayHOA always was available for consultations and procedure to get things done.

Cons

I guess that the platform did more than we used it for. PayHOA does many things we didn’t use.

Review Source

Response from Pay HOA

March 13, 2025

Gino, thanks for the review.

KV

Kevin V.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "From nothing to PayHOA has been a game changer for us"

September 18, 2024

5.0

Experience has been great all around; and any time we run into an issue the support response is really impressive. Responses through the chat or email are impressive compared to other technology platforms I've worked with.

Pros

The ability to keep all commiunications in one platform has been really powerful for our HOA. Prior to implementing; homeowner communication was relegated to random board member emails. Now it is very intuitive to click on a resident, or their property in PayHOA and see all historic communication / invoices / pay history / violations and requests.

Cons

System has been mostly great and few changes we would like to see. Ability to modify collections templates, some improved ability to import journal entries or update units/people through an import would be nice to have's....but those are all small topics.

Alternatives considered

[Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)

Reason for choosing PayHOA

I did free trials on a few and the setup was more intuitive on PayHOA and the accounting side has a Quickbooks feel that I think would be user friendly for treasueres who need to use it into the future

Review Source

NB

Natalia B.  
Board President  
Management Consulting  
Used the software for: 6-12 months

### "Outstanding experience "

October 8, 2024

5.0

We have an outstanding experience with the PayHOA platform. It gives the Board more confidence to navigate our Association independently. It helps us to see a bigger picture of our finances. It's easy to evaluate our income categories and expenses. When we signed up for the PayHOA, we also decided to use Alliance Association Bank as our banking agent (it was one of the options proposed by PayHOA). We are so pleased with this cooperation: we are currently working on getting a loan from them for our roof and elevator projects.

Pros

It's really easy to navigate there. The platform creates various financial reports for the HOA records, let the owners reach out to the Board (and vice versa) very fast and has a lot of different features. Our favorite is keeping all of our Association records (bills, invoices, reports) at one place. We also appreciate a continuous support from the PayHOA representatives. They are always ready to help and guide us.

Cons

As a Board, we don't see many cons. It just takes time to put all of the Association owners' information to the platform in the beginning but it feels like you should do it with any platform you're going to use.

Review Source

WH

William H.  
Manager  
Accounting  
Used the software for: 1-2 years

### "Works well for us."

March 4, 2025

5.0

Overall, quite favorable. The site is easy to navigate.

Pros

Customer service, while difficult to reach, was very responsive when contact was finally made.

Cons

An easier pathway to customer service would be appreciated.

Review Source

Response from Pay HOA

March 14, 2025

Hi William, Thanks for taking the time to provide feedback! We do have a way to schedule 1-on-1 meetings with support directly from the support widget, but I understand wanting a quicker way to get in touch. You'll be happy to know that we are adding back full direct phone support next month! This will give you a direct line to connect with your account manager. Best, Mike

CS

Charlie S.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Useful tool in managing an HOA"

March 4, 2025

4.0

The assistance from the support team is outstanding. As we learned the program and its capabilities we had many questions arise. The support team quickly responds and gives us the answers we need to accomplish our goals.

Pros

PayHOA is a great resource for quickly balancing books, getting reports, tracking payments and managing our accounts.

Cons

There definitely is a learning curve to using PayHOA. It is a powerful program with lots of potential.

Review Source

Response from Pay HOA

March 13, 2025

Glad you find the support outstanding, hopefully that has helped with the learning curve! Thanks for the review, Charlie.

Talk to a Capterra advisor for free and get results within 15 minutes.