# Page 12 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is PayHOA the right HOA solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146693/PayHOA/reviews --- PayHOA 4.7 (574) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 12 - Reviews of PayHOA ## Showing most helpful reviews Showing 276-300 of 574 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Marge G. Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "PayHOA Review " March 4, 2025 4.0 More complex than expected. Made errors and some hard to fix. Pros The program is all inclusive and good support Cons Some things are a little confusing and you cannot create your own financial reports Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) This is a better program and more inclusive. Review Source Response from Pay HOA March 13, 2025 Thanks Marge, appreciate the review. MH Matthew H. Secretary Accounting Used the software for: 1-2 years ### "Great product " March 4, 2025 5.0 Very good experience with PayHOA. We are able to track payments in real time and pay out to vendors automatically Pros Being able to track payments quickly and see who’s payments are outstanding. Cons The program is a little pricey but anything worth having usually is Review Source Response from Pay HOA March 13, 2025 Matthew, appreciate the review. CM Carol M. Member Real Estate Used the software for: 6-12 months ### "Great software app for our small community in every way!" March 22, 2025 5.0 We were looking for something to help us keep records of our HOA activities (mostly financial) and did not want the owners to have to pay a huge bill. This fit perfect for us. It's so reasonable and ended up being a huge help in keeping records of dues and payments. We love it! Pros Really easy to learn and use. Does so many things we need as a small community. Is cost effective–perfect for us since we are only a five home community. Helps us provide transparency to the homeowners. It's a very slick software! Love it! Cons At this point I can't think of one thing that I don't like about it. Review Source Response from Pay HOA March 25, 2025 Thanks for the review, Carol. Easy to use is one of our core tenants, so we're glad to hear that has been your experience with the platform! MF Mitch F. Financial Advisor Financial Services Used the software for: 1-2 years ### "Great software for HOA’s small and large" March 4, 2025 5.0 Extremely helpful for organizing our small HOA! Pros Everything integrated - Financial’s; billing; architectural review; email blasts; documents. Cons A little hard to navigate for us as volunteer/casual users. Review Source Response from Pay HOA March 13, 2025 Mitch, appreciate the review! KP Kal P. President Political Organization Used the software for: Less than 6 months ### "Highly Recommend PayHOA for HOA Self-Management!" March 29, 2025 5.0 It was great! It put HOA Management back in the hands of the Board volunteers to make operations more efficient and trackable. Pros The onboarding was fairly seamless and their support team was very responsive. Cons Integrating certain vendor payment capabilities. When dealing with vendors, it would be nice to have it automated through PayHOA, and in turn with the accounting. Review Source Response from Pay HOA April 1, 2025 Kal, thanks for the review! RS Reuben S. HOA Secretary Real Estate Used the software for: 6-12 months ### "Good tool for self managed HOAs" March 4, 2025 4.0 Pros The tool is fairly easy to use and makes managing our HOA much easier than with an outside management company. Cons Not very intuitive for sending emails to homeowners that submitted requests. This may just be a training issue for me. Review Source Response from Pay HOA March 13, 2025 Reuben, thanks for the review. Feel free to reach out to our support team (support@payhoa.com) on sending emails. They can help with that for sure! TS Taylor S. treasurer HOA Accounting Used the software for: 1-2 years ### "Positive experience!" March 4, 2025 5.0 It is important as treasurer of an HOA to use a platform that is easy and convenient and PAYHOA is just that! Pros ease of use! it was very convenient for us to pay and use for access Cons some glitching but not bad overall. i would recommend to others Review Source Response from Pay HOA March 13, 2025 Taylor, appreciate the reivew! SG Sarrah G. board president Accounting Used the software for: 6-12 months ### "Good Platform for managing an HOA" March 6, 2025 4.0 Good Experience with accounting transaction and homeowner management Pros The platform overall is easy to get through and manage. Cons Fees to create a basic website seems high Alternatives considered [Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing PayHOA different options and the customer service they stated they had Review Source Response from Pay HOA March 10, 2025 Thanks for the review, Sarrah! JS Jason S. Treasurer Construction Used the software for: 1-2 years ### "Great HOA Platform" March 4, 2025 5.0 My overall experience with PayHOA has been very positive. Pros Very user-friendly and fast-response from customer service Cons There are a few enhancements that could really strengthen the platform Review Source Response from Pay HOA March 10, 2025 Jason, Thanks so much for the review! We'd love to hear more about your thoughts on the "few enhancements that could really strengthen the platform." Please feel free to reach me directly at earl@payhoa.com. Best, Earl Laing VP, Marketing | PayHOA DJ Danielle J. Treasurer Real Estate Used the software for: 6-12 months ### "Wish they helped their customers more" September 17, 2024 2.0 Sure, they are responsive and even quickly but the answer is always NO. I have asked for so many things and they are just say well, we're sorry but we can't. We were initially sold on this software based on the ability to link to our bank. We had significant trouble linking and they were like sorry that wasn't a guarantee. Kind of a bait and hook in my opinion. Next, I ordered over $600 worth of envelopes from the USPS, so I just assumed it would fit their invoices since that would be the standard. Again, the HOA board is an unpaid position so anyone on the board wants to work as quickly and efficiently as possible. When I reached out to ask them to update our invoicing template, they flat out said no. I need the addresses tabbed over by one. This is absolutely do able in any situation. It would be a back end adjustment within their template department, but they just couldn't help with that. It's such a shame that they are not pro customer. But their solution is for them to print and mail themselves for a fee. I'm not interested in that and I know it will create confusion with our homeowners as well. I just wish that as a paying customer, I was listened to and heard. Adjustments can always be made, PayHOA is just very unwilling. Pros Automated payment and easy for homeowners to use to pay dues. Cons Customizing templates answering any questions that I have with a "no" response Review Source Response from Pay HOA September 23, 2024 Hi Danielle, I'm really sorry to hear about your experience. We always aim to exceed customer expectations, and I'm sorry if we missed the mark. I would like to provide some context to the two issues you dealt with. Our bank integration is through a company called Plaid. They are able to pull transaction data from about 12,000 financial institutions. I apologize if this was overstated when you looked at the product. There are rare cases where a local bank is not supported. Unfortunately, there is not a way for us to add a bank to their network. We do request they add banks to their network if a customer's bank is not supported. I'm also very sorry to hear that the envelopes you purchased would not work with our invoice template. Our invoices are mailed in a dual windowpane envelope. That is the only envelope option our direct mailer allows for. It displays the return address and mailing address through the envelope windows and requires a very specific PDF format to fit. MS Mia S. Assistant Real Estate Used the software for: Less than 6 months ### "The Ease of PayHOA" March 19, 2025 5.0 It is a good system especially for property management very user friendly Pros Ease of use and being able to easily communicate with our residents through the portal Cons That is just locks you out from time to time I’ve had to have my whole account reset. Review Source Response from Pay HOA March 20, 2025 Appreciate the review, Mia! TR Tiffany R. President of HOA Education Management Used the software for: 1-2 years ### "PayHOA does it all!" March 4, 2025 4.0 It has been very positive so far. No complaints. Pros Being able to send out communications instantly to our HOA. Keep track of invoices and complete reimbursements. File taxes. You can do it all. Cons I don’t see any cons besides the cost. It cost is high for our 40 home subdivision. Review Source Response from Pay HOA March 13, 2025 Tiffany, appreciate your review! VL Valerie L. Volunteer Real Estate Used the software for: 1-2 years ### "Happy with PayHoa" March 7, 2025 5.0 I am so glad we have it. It is a great tool for all the poa members to use. Pros I can send out broadcast to everyone at the same time Cons I can’t save my work if I need to leave the site. Review Source Response from Pay HOA March 10, 2025 Valerie, thanks for the review. We're glad you have it as well and feel that it is a great tool. MP Mark P. Treasurer Real Estate Used the software for: 6-12 months ### "Best decision we have made. " March 4, 2025 5.0 I found PayHOA easy to use and I get great support whenever I need it. Pros PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company. Their responsiveness to questions and helpful resources made learning the system easy. Cons Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local company that used to use. Review Source Response from Pay HOA March 13, 2025 Tough to beat "best decision we have made." Really appreciate your review, Mark! TH Tiffany H. Treasurer of HOA Real Estate Used the software for: 1-2 years ### "We’re pleased with PayHOA " March 4, 2025 5.0 Pros It is pretty straightforward to use. Our HOA has been able to keep everybody current on their dues and easily follow up with people. Cons There is a little bit of a learning curve, but once you figure it out, it’s easy. Review Source Response from Pay HOA March 13, 2025 Tiffany, appreciate the review. Thanks for powering through the brief learning curve. TO Terry O. Director Accounting Used the software for: 6-12 months ### "Blaine Quads Association MN" March 4, 2025 5.0 Overall it was great we had all our issues promptly addressed by PayHOA support. Pros The ability to have all our Association information in one place for all to view. Also seems to cover all of our needs. Cons Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process. Review Source Response from Pay HOA March 13, 2025 Appreciate the review, Terry. DS Denise S. Treasurer Secretary Real Estate Used the software for: 1-2 years ### "PayHOA - Easy" March 4, 2025 5.0 Been a blessing for the HOA, easy to access items, and the treasurer has an easier time tracking who's paid or not. Pros It's easy to use, and if you don't know something the answers are easy to find Cons I didn't like when it was doing the bank accounts automatically, had to turn it off. Review Source Response from Pay HOA March 13, 2025 Glad you're finding things so easy, Denise. Appreciate the review! CB Christine B. Clubhouse Hostess Events Services Used the software for: 1-2 years ### "Love PayHOA" March 4, 2025 5.0 PayHOA has made our association clerical needs very easy. I run the reservations for our neighborhood clubhouse and the calendar and invoicing options on PayHOA have made this process very smooth and paperless. Pros I like the organization and clarity PayHOA provides. Cons There is no way to put a security deposit hold on a credit card. Review Source Response from Pay HOA March 13, 2025 Thanks Christine! We're glad PayHOA has made clerical needs so easy for your association. MD Matthew D. Treasurer Accounting Used the software for: 1-2 years ### "Great solution " March 22, 2025 4.0 Very nice solution for a reasonable price Pros Ease of use, great reporting, flexibility and all for a great price point Cons Accounting team could have been a bit more knowledgeable on principles but still worked out Review Source Response from Pay HOA March 25, 2025 Thanks, Matthew! AS Aslam S. Real Estate Investor Real Estate Used the software for: Less than 6 months ### "PayHOA Great Product/Application that meets HOA needs " March 5, 2025 5.0 Overall experience great. Easy to use, simple, customer interaction and support from PayHOA is great. Pros PayHOA is an application that is simple, easy to use and take care of all my needs for HOA needs. Cons There is anything that I did not like about the application? I would have to use it little more to give any other features that might missing. Review Source Response from Pay HOA March 11, 2025 Thanks Aslam, happy you're having a great experience. Appreciate you taking the time to leave the review. SS Stephen S. President Financial Services Used the software for: 6-12 months ### "PayHOA for the win!" March 4, 2025 5.0 It has simplified every aspect of running our HOA, easy to use and implement. Pros Using PayHOA simplified everything with our HOA. We were using multiple soft wares that just made things complicated and confusing. PayHOA made all this go away and it's very intuitive to use. Cons Just the thought of switching at first but it's a decision we are very happy with. Review Source Response from Pay HOA March 13, 2025 Appreciate the review, Stephen. Glad you're finding the platform so intuitive. PS Prakash S. Treasurer Accounting Used the software for: 6-12 months ### "Good value" August 2, 2025 4.0 Overall we have good experience with PayHOA. But still there is not a 100% adoption of home owners. Pros PayHOA had made it easy to manage properties and notices. Collecting dues from homeowners is also seamless Cons The time lag between collected revenue that are deposited into bank is a bit longer than what we’d like. Review Source Response from Pay HOA August 4, 2025 Appreciate the review, Prakash! LB Larry B. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Simplify the financial management of our HOA. " March 21, 2025 5.0 Very easy to use and allows for complete tracking of invoices and payments. Pros Ease of invoicing and tracking payments. Cons Connectivity to our bank is not consistent Review Source Response from Pay HOA March 25, 2025 Appreciate the review, Larry. HF Heather F. Member Non-Profit Organization Management Used the software for: 2+ years ### "PayHOA review " March 4, 2025 5.0 Wonderful anytime I have ever needed anything the team has been responsive. Pros The ease in communication as well as the customer service Cons There is nothing I dislike about PayHOA. The only thing that can be improved on at the moment is sending timed emails Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing PayHOA PayHOA did all aspects of what was needed for our HOA Review Source Response from Pay HOA March 13, 2025 Heather, appreciate the review! TS Tucker S. President Non-Profit Organization Management Used the software for: 2+ years ### "Great Product " March 19, 2025 5.0 Overall we really enjoy the product. It has been a great tool for our HOA even though we are small. Pros Very easy to use with great reports. Our HOA members like the reports we can provide. Cons Account sync with bank frequently has issues. We ultimately stopped using the sync. However we are looking at moving to their preferred bank. Review Source Response from Pay HOA April 3, 2025 Appreciate the review, Tucker! 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