# Page 14 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is PayHOA the right HOA solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146693/PayHOA/reviews

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PayHOA

4.7 (574)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 14 - Reviews of PayHOA

## Showing most helpful reviews

Showing 326-350 of 574 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LC

LaTasha C.  
Broker Manager  
Real Estate  
Used the software for: 6-12 months

### "Great Program"

March 8, 2025

5.0

It has really helped me to stay organized, keep up with violations and submit invoices and statements with ease.

Pros

The program is very user friendly and simple to use.

Cons

I haven't found anything that I dislike about the program.

Review Source

Response from Pay HOA

March 10, 2025

Thanks for the review LaTasha!

KP

Kim P.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "First time user"

March 4, 2025

5.0

Experience has been good so far with onboarding. I have been able to ask questions and get assistance in a timely manner.

Pros

I am new to this type of software and am finding it is easy to navigate.

Cons

When \[sensitive content hidden\] have units rented it is a little confusing where to put their mailing address and figure out where to add tenant info.

Review Source

Response from Pay HOA

March 13, 2025

Thanks Kim! Glad you're finding things easy to use as a first timer.

NP

Nate P.  
Owner manager  
Real Estate  
Used the software for: 1-2 years

### "HOA management"

March 4, 2025

5.0

Great service and chat box that provides quick answers to questions

Pros

User friendly platform that gives live access for owners which saves time for management

Cons

Some account owners have issues with setting up accounts

Review Source

Response from Pay HOA

March 13, 2025

Thanks Nate!

MF

Megan F.  
Physical therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy system for Board and homeowners"

March 4, 2025

5.0

Easy to use and stay organized and collect dues

Pros

Easy to use and stay organized. Easy to train new board members.

Cons

Learning the banking is difficult for me. But that’s just me

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Megan.

TB

Tim B.  
HOA Treasurer  
Accounting  
Used the software for: Less than 6 months

### "New HOA Treasurer finds PayHOA very helpful. "

October 19, 2024

5.0

Very good experience. I have found the support staff very helpful in answering software questions as I learned the software.

Pros

I am new as an HOA treasurer. Our previous records were custom made in generic spreadsheets. The functionality provided by PayHOA software is a real step forward in organization and transparency with our HOA unit owners.

Cons

Takes a fair amount of effort to learn new software and the processes it requires.

Review Source

Response from Pay HOA

October 25, 2024

Thanks for the review! While our aim is to make the platform as easy to use as possible, we're always here to support if you have questions as you learn PayHOA. Please don't hesitate to reach out.

BB

Braeden B.  
HOA  
Real Estate  
Used the software for: Less than 6 months

### "Break up with your property management company"

March 4, 2025

5.0

It's been great so far. It's exactly what we needed to stop wasting money on our property management company, which basically just collected money and paid the bills. PayHOA does all this but allows us to see exactly what's happening. Once things are all set up, it's a seamless process month to month.

Pros

Allows us to easily set up automatic payments from residents. Links with our bank accounts so we can easily keep track of all our expenses.

Cons

The monthly fee is a good price, but the charges for ACH transactions do add up, so take this into account.

Review Source

Response from Pay HOA

March 13, 2025

Love those cost savings! Appreciate the review, Braeden.

JN

Jatinder N.  
Treasurer  
Real Estate  
Used the software for: 2+ years

### "Make life easier...Reduce administrative burden"

March 19, 2025

5.0

Positive, Time saver and easy record keeping

Pros

The ease of collecting all the dues from different home owners and have one payment deposited to HOA account. Helps tremendously at year end for reconciliations and tax purposes.

Cons

Initial setup but once you get the hang of it, not a problem

Review Source

Response from Pay HOA

March 20, 2025

We're glad PayHOA is making life easier for you, Jatinder. Thanks for the review!

CK

Casey K.  
Sub-Associations Accounts Manager  
Accounting  
Used the software for: 6-12 months

### "SWRA, Inc. PayHOA Survey"

September 18, 2024

5.0

Very easy to utilize and navigate. Chat option is wonderful along with the video tutorials, etc. I think the software will get even better over time.

Pros

User friendly, onboarding very simple for new owners. Communication tab is a good tool as well.

Cons

Inability to print checks directly from PayHOA. Inability to go back and edit a transaction (memo line etc) after entering a transaction.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Online version did not meet our HOA management needs.

Review Source

JN

JORGE N.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Recommended "

March 4, 2025

5.0

Fantastic, very satisfied with the services, i recommended 100%

Pros

User friendly, clear and precise for admin and owners

Cons

could use more windows to create more items

Review Source

Response from Pay HOA

March 13, 2025

Thanks for recommendation, Jorge.

DC

Diane C.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Loving it, every one should use it"

March 5, 2025

5.0

Very easy to use and to enter things. It keeps track of everything from who paid to who looks at ther account.

Pros

It's so easy to use. I love that the system invoices every one all u have to do is set the day

Cons

I don't think I have any cons yet. I really have no problem

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Diane!

WD

Wes D.  
President, HOA  
Investment Management  
Used the software for: 1-2 years

### "TC HOA Review"

March 13, 2025

5.0

budget tracking, residence management made easy

Pros

user friendly platform and easy to navigate.

Cons

No real complaints about the system. Overall pleased with the system.

Review Source

Response from Pay HOA

March 18, 2025

Appreciate the review, Wes!

HS

HASSAN S.  
PROPERTY MANAGER  
Real Estate  
Used the software for: 6-12 months

### "great bang for your buck "

March 7, 2025

5.0

Pros

the budget module and the mailroom where i can send documents to all owners

Cons

wish there were more feautres but not sure what

Review Source

Response from Pay HOA

March 10, 2025

Thanks for the review, Hassan.

DP

Deborah P.  
Temporary treasurer banker  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love PayHoA"

March 4, 2025

5.0

It’s been great! I have not had an issue paying my monthly fees. Thank you for providing the service.

Pros

I love the convenience of using PayHOA. It saves me time, it’s secure and eliminates the need for me to manually send paper checks each month.

Cons

What I like, least about ? I have no issues with PayHOA.

Review Source

Response from Pay HOA

March 13, 2025

Appreciate the review, Deborah. Glad things are going so well!

KM

Kevin M.  
VP  
Real Estate  
Used the software for: 6-12 months

### "Great Software"

March 23, 2025

5.0

Pros

Simple, intuitive, and overall easy to use. Has everything you'll need to manage an HOA.

Cons

Banking connection is often needs to be maintained although I believe this is more on our bank than PayHOA

Review Source

Response from Pay HOA

March 25, 2025

Thanks, Kevin.

DL

Don L.  
Manager  
Import and Export  
Used the software for: 6-12 months

### "Its DYI management at lower cost."

March 4, 2025

5.0

I like doing our own management and PayHOA helps us do that.

Pros

Ease of inputting transactions,

Cons

approving requests..... It's not bad.. just needs to bemore user friendly.

Review Source

Response from Pay HOA

March 13, 2025

Appreciate it, Don.

ED

Elizabeth D.  
NONYA  
Construction  
Used the software for: 1-2 years

### "Great product"

March 4, 2025

5.0

It was easy to set up auto pay and I receive an email when my payment is due and again when my autopay has been posted.

Pros

Didn't have to think about paying it, I could set up AutoPay

Cons

Nothing, I can't think of anything I do not like.

Review Source

Response from Pay HOA

March 13, 2025

Elizabeth, thanks for the review.

AL

Alan L.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great app for our small HOA"

March 19, 2025

5.0

We've been using it for at least 5 years now; never had a problem.

Pros

It meets the needs of our small HOA (26 homes) flawlessly. Easy to track dues payments and send out emails for announcements or reminders.

Cons

Can't think of a single thing that I dislike, or has caused trouble.

Review Source

Response from Pay HOA

March 20, 2025

Appreciate the review, Alan!

CS

Craig S.  
President  
Facilities Services  
Used the software for: 1-2 years

### "PayHOA review"

March 4, 2025

5.0

Overall, our HOA's experience with PayHOA has been very good. It is a good tool for the price.

Pros

PayHOA is easy to use and has greatly helped our HOA collect dues, budget expenses, and manage the community.

Cons

Some things can be a little hard to understand.

Review Source

Response from Pay HOA

March 13, 2025

Thanks Craig, appreciate the review.

JM

Joe M.  
Condo Board Secretary  
Accounting  
Used the software for: 6-12 months

### "Towers Ten "

September 27, 2024

5.0

Starting in mid-2024 we've loaded homeowner data for our 114-unit condo and are using homeowner invoicing/payment tracking; Maintenance forms; Document storage and several other functions - will start using the financial reporting components in 2025. Support has been excellent, and software is intuitive - multiple software functions at a fair price.

Pros

Support by the PayHOA staff has been superb - the response time to my numerous questions has been excellent, and answers by the staff are easy to understand and implement. In addition, PayHOA software offers robust functionality at what our condo Board felt was a very reasonable price-point compared to other software firms.

Cons

Steep learning curve, although that's likely an issue with any similar software product.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing PayHOA

Overall expense and projected ease of use

Review Source

LT

Lana T.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "PayHOA Review"

September 24, 2024

5.0

It has been a positive one from set up to today. We are very pleased with the software.

Pros

How user friendly it is and the customer service is top notch.

Cons

The turnaround time with IT. There are some things we have requested and never received a response. Only that IT is working on it.

Review Source

SB

Shelly B.  
Homeowner  
Information Services  
Used the software for: 2+ years

### "Easy Tool for Homeowners"

March 26, 2025

5.0

Very easy to use, not only for documents, but also to pay my annual assessment.

Pros

Ease of use and the ability to get to HOA documents effortlessly.

Cons

Cannot think of any issues within PayHOA that I would consider a con.

Review Source

Response from Pay HOA

April 1, 2025

Thanks for the review, Shelly!

AR

Adam R.  
Director of Sales  
Consumer Goods  
Used the software for: 1-2 years

### "PayHOA Highly Recommended "

March 20, 2025

5.0

Overall PayHOA is a simple to use platform that boasts all of the utilities we need for our neighborhood. Would highly recommend.

Pros

Ease of use and a very intuitive platform. Great one stop shop for all things our HOA needs.

Cons

Occasionally we’ve experienced lag times on pages loading.

Review Source

Response from Pay HOA

March 25, 2025

Appreciate the review, Adam!

MA

Maritza A.  
Office Manager  
Real Estate  
Used the software for: Less than 6 months

### "New User on PAYHOA"

March 4, 2025

5.0

We don't use it everyday but it does make certain tasks easy to manage.

Pros

It is user friendly. I like that condo owners have the ability to pay online and if they mail a check, I can use the system to send over payment confirmation. Sending notices is more convenient than email as well.

Cons

Nothing yet that stinks out as not being a feature that I don't like

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Maritza.

MM

Matt M.  
VP  
Real Estate  
Used the software for: 6-12 months

### "PayHOA Review"

March 4, 2025

5.0

It's been a great tool for out HOA! It has made our accounting much more centralized.

Pros

It makes accounting very easy and centralized.

Cons

I wish it was a little easier to organize the past due invoices.

Review Source

Response from Pay HOA

March 13, 2025

Thanks, Matt.

SS

Samuel S.  
Supervisor  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Great job guys"

November 17, 2025

5.0

I’m satisfied with them it’s great being upload meeting minutes and able to look that up in for that others can then look at

Pros

I like that it’s easy to read we have a lot of older folks that don’t need a busy website and they are very easy to navigate

Cons

I have heard a few people Having issues at the checkout and had to get help but other then that it’s okay

Review Source

Response from Pay HOA

November 18, 2025

Thanks for the review, Samuel!

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