# Page 15 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is PayHOA the right HOA solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146693/PayHOA/reviews

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PayHOA

4.7 (574)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 15 - Reviews of PayHOA

## Showing most helpful reviews

Showing 351-375 of 574 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LC

Linda C.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Fabulous Crew at PayHOA "

September 19, 2024

5.0

The experience has been wonderful I would recommend this service to anyone who is looking for an easy to use software program to kep track of your HOA finances.

Pros

The customer service is fabulous. They respond immediately with the answers to your questions or they fix the problem and tell you how they fixed it. If you still don't understand they screen shot you the diagram so you can see exactly what they did.

Cons

Sometimes i get frustrated when i cannot figure something out on my own. Thats why i really like the customer service.

Review Source

JG

Jonathan G.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love PayHOA"

March 4, 2025

5.0

It was very easy to onboard and use, we've had not issues

Pros

Makes managing the finances of the HOA much easier

Cons

I think the bank transaction syncing process could be improved, like automatic matching with manual transactions.

Review Source

Response from Pay HOA

March 13, 2025

Thanks, Jonathan.

HP

Heather P.  
Treasurer  
Accounting  
Used the software for: 1-2 years

### "Great resource!"

March 4, 2025

5.0

Absolutely love it! It has saved our volunteer staff of our HOA a significant amount of time!

Pros

I love the flexibility it has the ease to send out neighborhood communications.

Cons

The budgeting tool it a little cumbersome.

Review Source

Response from Pay HOA

March 13, 2025

Appreciate the review, Heather.

EB

Eric B.  
Regulatory Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Simple easy solution to self manage your community!"

March 19, 2025

5.0

Our HOA that used a team of people was absolutely useless! PayHOA allowed us to self manage our community at an affordable rate.

Pros

It is easy to navigate and gives you a huge cost savings

Cons

there is nothing that comes to mind, it has been pretty easy to use with no bugs.

Review Source

Response from Pay HOA

March 20, 2025

Appreciate the review, Eric!

KL

Kevin L.  
Senior Biologist  
Environmental Services  
Used the software for: 1-2 years

### "Great Platform for Managing our Community "

March 19, 2025

5.0

I use it regularly to balance our accounts and to communicate with our small community. The service is very scalable and centralizes many of our functions at a reasonable cost.

Pros

Cost savings and the consolidation of financial outlook/status.

Cons

Feel like services are too piecemeal. But having a range of services and price points is a positive.

Review Source

Response from Pay HOA

March 20, 2025

Thanks for the review, Kevin!

CB

Chelsie B.  
HOA Secretary  
Real Estate  
Used the software for: 6-12 months

### "PayHOA is great!"

March 5, 2025

5.0

Pros

PayHOA is a one stop shop for our HOA, which I love!

Cons

Honestly, PayHOA has been great. No cons from me!

Review Source

Response from Pay HOA

March 11, 2025

Thanks for the review, Chelsie!

HM

Hugo M.  
Remodeling  
Construction  
Used the software for: 6-12 months

### "Excellent and faster"

April 30, 2025

5.0

I try online and it was really easy to pay my anual quote

Pros

Is a platform that help you and give you a lot of information, faster and security

Cons

All the information that give me, and the faster to get pay

Review Source

Response from Pay HOA

May 5, 2025

Thanks for the review, Hugh!

SN

Stephen N.  
HOA President  
Real Estate  
Used the software for: 6-12 months

### "Why Didn't We Move to payHOA Sooner"

October 28, 2024

5.0

We are an 8 unit townhouse HOA and moved from a full-service property management firm to payHOA. payHOA made the transition quite easy to do. Since we've moved over, our lives are much simpler and we have more timely access to information. Plus we are going to save a lot of money!

Pros

The system is perfect for a small HOA like ours and does pretty much everything we need. When we've needed to contact payHOA for help, their people are incredibly responsive, competent, and friendly.

Cons

There is not much to in that category. It might be nice if payHOA offered some sort of audit feature but not sure we even need that now with the confidence we have in managing our accounts ourselves.

Review Source

JC

Jessica C.  
Physician Assistant  
Real Estate  
Used the software for: 1-2 years

### "Great platform "

March 19, 2025

5.0

Pros

Very easy platform to use. It is a thorough way to help with HOA management

Cons

Can sometimes be too “busy looking” in certain windows

Review Source

Response from Pay HOA

April 3, 2025

Thanks for the review, Jessica.

ML

Madison L.  
President  
Real Estate  
Used the software for: 6-12 months

### "Love PayHOA"

March 4, 2025

5.0

Pay HOA has made our lives easier in communicating, our finances uploading documents and providing documentation for every day needs! Would definitely recommend.

Pros

I am new to the HOA management, and the pay HOA website has made it very easy for me to communicate our finances and documents to our stakeholders.

Cons

No complaints so far, but if I had to complain, it would be about the price, would love if this were a free service, but I feel that the fee is appropriate for what we get!

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Madison!

BS

Bobby S.  
Staff member  
Information Services  
Used the software for: 1-2 years

### "Just paying my fees"

March 5, 2025

4.0

Neutral about usages. I like electronic payments

Pros

Easy transaction for quarterly payments.

Cons

Fees for electronic payment applied when using

Review Source

Response from Pay HOA

March 13, 2025

Bobby, thanks for the review.

MM

Mark M.  
President  
Real Estate  
Used the software for: 1-2 years

### "Good Property Management Help!"

March 4, 2025

5.0

Easy to use! Addresses each of our needs well.

Pros

The billing management has been greatly simplified and that makes it easy.

Cons

No complaints so far. It meets our needs.

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Mark.

MM

Michael M.  
Code Compliance Inspector  
Accounting  
Used the software for: Less than 6 months

### "PAY HOA Review"

March 4, 2025

5.0

Overall my experience has been good and would recommend it to others. I am a I.T. Director and deal with a lot of web applications. Overall, this one is well designed an simple enough for the average user.

Pros

The user dashboard is very intuitive and easy to use.

Cons

When entering in violations, it could be smoother to enter in many violations in a row.

Review Source

Response from Pay HOA

March 13, 2025

Thanks Michael, appreciate you recommending us to others.

SM

Stephen M.  
Manager  
Accounting  
Used the software for: Less than 6 months

### "ISD Management Services Review"

September 18, 2024

5.0

Love it! It has everything I was looking for and needed.

Pros

Ease of use. I have basically been able to teach myself how to use the system. But when I had a question, I could count on getting an answer usually within minutes. It also seems that most homeowners are happy with the system. The program is exactly what I had hoped it was. Awesome!

Cons

I can't think of anything right now. I have yet to look deep in to the reporting available.

Alternatives considered

[Vantaca](https://www.capterra.com/p/230892/Vantaca/)

Reason for choosing PayHOA

It seemed to be less complicated. Pricing was much better.

Review Source

MM

Matt M.  
Board Member  
Real Estate  
Used the software for: Less than 6 months

### "Smooth Transition"

March 11, 2025

5.0

Very easy to sign up and I like the stripe functionality for payments

Pros

Very intuitive to sign up and add a bank account for payment.

Cons

I don't like the big pictures of the houses via satellite and the map. This is a small community we all know where we live.

Review Source

Response from Pay HOA

March 13, 2025

Thanks Matt, very much appreciate the review.

SH

Scott H.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "PayHOA Review"

March 20, 2025

5.0

Very good experience. Excellent tool. I'd recommend to any HOA to use this.

Pros

Easy to use, straightforward set up. Quick and easy to get around the site.

Cons

Inputting all the information took a little bit of time, but not terrible.

Review Source

Response from Pay HOA

March 25, 2025

Thanks Scott, we appreciate it!

HA

Henry A.  
HOA member  
Real Estate  
Used the software for: 1-2 years

### "PayHOA saves our HOA thousands!"

March 4, 2025

5.0

Pros

I love that with PayHOA our HOA doesn’t have to pay the enormous fees of a management company, while still having all the functionality we need.

Cons

Nothing not to like. It has great functionality!

Review Source

Response from Pay HOA

March 13, 2025

Love the cost savings, Henry. Thanks for the review!

WC

Walter C.  
Laborer  
Construction  
Used the software for: Less than 6 months

### "PayHOA review "

March 4, 2025

5.0

Very positive and easy to use. Simple process to access my account.

Pros

Started using this site for our HOA dues this year. It is very easy to use and set up for automation. So glad we switched!

Cons

We just started utilizing this site, so no issues to date!

Review Source

Response from Pay HOA

March 13, 2025

Thanks Walter, glad there haven't been any issues to date. Appreciate you taking the time to leave the review.

JS

Joshua S.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Highly recommend PayHOA"

March 12, 2025

4.0

I enjoy using it and I think it is a great platform for HOA managers.

Pros

It's easy to use and offers many helpful and important features.

Cons

I've had issues logging in somewhat often.

Review Source

Response from Pay HOA

March 17, 2025

Appreciate the review, Joshua!

GG

Guy G.  
HOA Board member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "PayHOA review"

September 19, 2024

5.0

I am an admin user using PayHOA to manage our HOA.

Pros

Great interface, great support, the team continues to work on new features and of course the cost makes more sense than management companies.

Cons

Some PayHOA features do not always work smoothly with our process but we learn to adjust.

Review Source

RS

Randi S.  
KTHOA President  
Executive Office  
Used the software for: Less than 6 months

### "A Welcome, User-friendly Timesaver"

March 19, 2025

5.0

Overall positive experience for HOA administration, use by homeowners for quarterly dues payments, & record keeping

Pros

It’s a significant timesaver for the HOA treasurer, allowing him to focus on strategic issues.

Cons

There is nothing I dislike about PayHOA.

Review Source

Response from Pay HOA

March 20, 2025

Appreciate the great review, Randi. Thank you!

CJ

Chaz J.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Awesome product"

March 4, 2025

5.0

Good. It was and is an enjoyable experience.

Pros

User friendliness. Very easy to navigate

Cons

It wasn’t bad. The system worked well once I got the hang of it.

Review Source

Response from Pay HOA

March 13, 2025

Thanks Chaz!

NR

Nathan R.  
Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great platform for self-managing our HOA"

March 19, 2025

5.0

Pros

Easy to use. Can send letters and checks.

Cons

Still a bit limited with features, e.g., moving a vendor to inactive rather than having to keep it on the list or delete it.

Review Source

Response from Pay HOA

April 3, 2025

Thanks Nathan, appreciate your review.

TM

Theresa M.  
N A  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "PayHOA Review"

March 6, 2025

4.0

Positive. Still working through process.

Pros

Ability to send out emails to residents quickly.

Cons

Size restriction in attaching PDF forms to emails.

Review Source

Response from Pay HOA

March 10, 2025

Thanks for the review, Theresa.

JU

Jen U.  
Admin  
Consumer Goods  
Used the software for: 6-12 months

### "Necessary for your homeowners association"

March 4, 2025

5.0

Wonderful all in one software to make payments and assessments simple.

Pros

This makes our billing and invoicing system for our homeowners association very easy!

Cons

There are just so many features it takes a while to be able to learn everything!

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Jen!

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