# Page 16 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is PayHOA the right HOA solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146693/PayHOA/reviews --- PayHOA 4.7 (574) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 16 - Reviews of PayHOA ## Showing most helpful reviews Showing 376-400 of 574 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KP Ken P. Treasurer Non-Profit Organization Management Used the software for: Less than 6 months ### "Amazing Software" March 4, 2025 5.0 We were on Excell templates, and we were able to convert quickly to the new system, and processing is so much easier than manually updating Excell spreadsheets Pros Great Product, and very easy to implement. Cons My only concern would be the fees to process vendor payments. Review Source Response from Pay HOA March 13, 2025 Ken, appreciate the review. Glad it has made life easier than Excel! JS Jeff S. President Real Estate Used the software for: 1-2 years ### "Great Program for HOA's" September 18, 2024 5.0 Very positive, works well for what i need and is a good value. Pros Ease of use with the site and quick respinses to questions I had. Cons I dont have a con at this time. Everything has been positive. Review Source LP Liz P. Self employed Food & Beverages Used the software for: 6-12 months ### "HOA family home " March 4, 2025 5.0 Enjoy using it when needed No issues or glitches Pros Easy to use and pay. The HOA adopted it and it not complicated. Easy to review other documents as well Cons Having to make sure check mark is the correct month Review Source Response from Pay HOA March 13, 2025 Appreciate the review, Liz. MW Mike W. Board Real Estate Used the software for: Less than 6 months ### "Saved $100's a month" March 4, 2025 5.0 We were able to ditch our brick and motor management company, saving the HOA $100's a month. And it takes less of our time, we make decisions quicker. Pros Easy to set up and get started. We have 8 units and all owners were able to manage their accounts intuitively. Receiving and sending payments is easy. Cons Would be nice to have more integration with their partner bank to get account statements auto loaded into the portal. Review Source Response from Pay HOA March 13, 2025 We love the cost savings! Thanks for the review, Mike. JH Jim H. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Exceeded Expectations " September 19, 2024 5.0 I thought the help I received at initial set-up (training, etc) was very professional. It took me awhile to adapt to on-site customer service (as opposed to calling someone) but now I am a big fan. Great people - quick responses. Pros Once you learn and practice, the system has incredible functionality and is a great value Cons Some functions, like members being able to open downloaded HOA documents are not user-friendly, especially for infrequent users Review Source KD Kathy D. Asst Treasurer Real Estate Used the software for: Less than 6 months ### "Review of PayHOA " March 4, 2025 5.0 Easy to set up, easy to use. So far a very good experience. Pros The ease with which I can pay my monthly fees. Cons So far I am satisfied with all features of the service. Review Source Response from Pay HOA March 13, 2025 Thanks for the review, Kathy. CH Carrie H. Board Support Financial Services Used the software for: 2+ years ### "PayHOA is a Great tool" July 1, 2024 5.0 The software is relatively easy to use, and when we find errors, the PayHOA team is quick to respond or fix the problem. Pros Ease of use on the administrative side. Cons Communities with more downloads in the documents take longer to load. Review Source HB Howard B. Board Member Civic & Social Organization Used the software for: Less than 6 months ### "PayHOA review by H Bushman" March 4, 2025 5.0 Easy to make a credit card payment and received receipt via email. Very easy. Pros It was very easy to use and easy to understand. I had no problem with navigating, setup up credit card for payment and paying. Cons I cannot think of anything negative. I really enjoyed the ease of use of this website. Review Source Response from Pay HOA March 13, 2025 Howard, appreciate the review! TA Traci A. VP Individual & Family Services Used the software for: Less than 6 months ### "Nice product " March 5, 2025 5.0 Everything is right there. I like that we can all communicate. Pros It’s easy. You can pay your dues and see other information. Cons Getting signed in. It’s always a bit of a struggle. Review Source Response from Pay HOA March 11, 2025 Thanks for the review, Traci! TP Tim P. Founder and CEO Management Consulting Used the software for: 1-2 years ### "PayHOA is Amazing!" June 26, 2024 5.0 The experience has been incredible. I know that there are other software companies out there but we will not find one with the customer service or willingness to implement ideas from our team like PayHOA. Pros As a management company, we love their ease of use for our team and our clients. They are very communicative with our team when we have questions and solve issues within a very short amount of time. We have been a partner with them for years and will continue into the foreseeable future. Cons There isn't anything that we do not like about PayHOA. There have been a few things over the years, but they have been fixed by updates, etc. Review Source AI Amy I. Homeowner Support Management Consulting Used the software for: 1-2 years ### "PayHOA is Great!" July 1, 2024 5.0 The experience has been incredible. I know that there are other software companies out there but we will not find one with the customer service or willingness to implement ideas from our team like PayHOA. Pros I love the ease of use for my team and all of the homeowners we work with. If we ever have an issue they are quick to respond and fix it. Great with explaining how to fix issues in case we come across them in the future we know how to fix it for the homeowners. Cons Some of the reports do not give an accurate reporting of collected dues. Review Source RK Robin K. QA Design Used the software for: I used a free trial ### "PayHOA review" March 4, 2025 5.0 The account set up and initial log in was very easy. Pros Very intuitive. Easy to navigate and get started. Cons Really no issues to report at this time. Review Source Response from Pay HOA March 13, 2025 Appreciate the review, Robin. TH Tiffany H. COO Management Consulting Used the software for: 1-2 years ### "Ease of Use!! " July 2, 2024 5.0 We love our partnership with PayHOA and all the wonderful features they offer! Pros Anyone can do it! The portal is super user friendly you can teach yourself the basics! The support team is one of a kind and rare to find these days! They answer questions within minutes of inquiry! Cons N/A We love it all and look forward to each new update! Review Source EM Emily M. Homeowner Support and Accounting Non-Profit Organization Management Used the software for: 6-12 months ### "Great Application!" July 1, 2024 5.0 Pros PayHOA is user-friendly and easy to use! Cons The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals. Review Source DM David M. Owner Management Consulting Used the software for: Less than 6 months ### "HOA Management Simplified" February 14, 2024 5.0 My initial experience with PayHOA was a little challenging but I quickly caught on to how everything functions. Some Board members wanted to engage another more established company but the cost and support from the large corporate firms can't compare with the support from PayHOA. This was the best choice for my 300 unit HOA community. I'm so pleased that I paid for the full year with a discount. Pros PayHOA was free to setup and use for the initial 30 days. The software team was readily available with 24 hours notice to link up and explain any functions. I had a few enhancement requests that were implemented within a few hours. The PayHOA team always responds to my email requests within 24 hours and they are available to work with me on my schedule. I couldn't be more pleased with their service. Cons There is not a lot of draw back issues with PayHOA. I've been using the software for a few months and everything is going great. I did have some issues looking for the ability to print individual invoices as they don't appear on the owners unit menu. My software consultant was able to quickly show me where to find the PDF print function. Alternatives considered [ManageCasa](https://www.capterra.com/p/163877/ManageCasa/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing PayHOA product demonstration and setup cost of these were far in excess of PayHOA FREE setup and usage. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) The setup cost and time of moving my database within Appfolio was $600 and 90 days. My data was already in Appfolio with another property management company, but they couldn't easily transfer my data to a new shell. The support at Appfolio was sparse and very difficult to obtain. The sales team wouldn't let us talk with an applications engineer and kept pressuring us to commit so they could lock in our business. Monthly cost of Appfolio was nearly double. Review Source KO Karen O. President Real Estate Used the software for: 2+ years ### "PayHOA is a game changer" August 15, 2023 5.0 PayHOA is the best money our association has spent. The staff and technical support is unmatched to any service I have paid for in the past. This software has enabled our board to go nearly paper free and allows us to keep reference materials in one spot for future boards to review. Pros The ease of tracking expenses and income; creating and printing financial statements for member meetings and our year end accounting needs; the ease of providing group emails to members; and the ability to store files for member viewing (minutes, rules/regs) and board of director use (quotes on projects) in one place is a great benefit. Cons Tracking capital expense projects. It would be nice to better track the payoff of a loan. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing PayHOA PayHOA provides so much more than just a way to track income/expenses. It is a portal for members to view past minutes, it allows the Board to have one spot to house reference materials, it tracks income/expenses pretty much in real time, and allows for the Board to have direct and trackable communication with members. Review Source RO Robert O. President Real Estate Used the software for: 2+ years ### "Pay HOA has the perfect mix of tools for any HOA" August 15, 2023 5.0 So far, PayHOA has been stellar since we've implemented it. It has only gotten better as time goes by. Pros We were looking for a system that could track most HOA member's dues and be able to automatically bill, notify and assess late fees as required. PayHOA makes this very easy and streamlined. We have far less billing issues and spend almost no time on it versus doing manual checks or deposits to our HOA checking account from the members. Cons Most of the issues revolve around contacting tenants of owned properties. It's not super clear to be able to make a sub-contact group of owners / renters so that notifications about local happenings such as street cleanings, etc can be communicated to the people that actually live at the residences. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing PayHOA PayHOA is more streamlined for the specific needs of an HOA. It combines a robust payment portal, accounting component, issue tracking component, property and owner database, and file repository that are key in maintaining an HOA. Review Source EG Erik G. President Real Estate Used the software for: 1-2 years ### "PayHOA is a great product, but could use some more tweaking" August 15, 2023 5.0 Overall the payHOA system works very well and is easy to navigate. I have made use of it for over two years now and homeowners seem to like it as well. My community is small and we have not made full use of some of the features, but I am glad they are there to use when the time comes that we do use the features Pros It is easy to navigate around the website, and its intuitive so I can give someone admin access to the site and within a few hours they have a pretty good feel for the site. This makes any training needed for more specific things easier to do and get through. Cons The Invoice system still needs some work. Would like a way to filter out late fee separately from normal Invoices. It would help to also have a quick way to see the houses that are late on paying dues on the main dashboard. I also feel the site permissions need to be flushed out a bit more. I would like to assign mass permissions to most but would prefer to filter out specific people. It would be nice to see a way to drop specific home owners into groups and then be able to assign or remove permissions on those groups Reason for choosing PayHOA Easy to use and priced well over other products Review Source DL Don L. CFO Hospitality Used the software for: 1-2 years ### "PayHOA for a 4 Unit Condo in Puerto Vallarta Mexico" August 15, 2023 5.0 It has been great as an HOA Fee invoice and collection System. Pros I have only used the Invoicing and Payment module. It is easy to use and has a lot of functionality.When the developer turns over the building to us in November/2023 I look forward to using all the other modules. The biggest challenge will be integrating a Mexican bank into the System. Otherwise PayHOA handles Pesos just like they are dollars, in fact the symbol for a Peso is $. Cons How can we make it handle a Mexican Bank? This is not a Con because PayHOA was not designed to operate in a foreign country. There is a simple way to trick the system into accepting a Mexican Bank, even if we don't use any functions, e.g., taking payments or online vendor payments. Reason for choosing PayHOA Functionality and price Review Source AM Anita M. President Non-Profit Organization Management Used the software for: 1-2 years ### "Self-Directed HOA" August 15, 2023 5.0 PayHOA has been a wonderful experience. Our small association of under 50 homes has been relieved of rising homeowner dues and has actually been able to offer all of our homeowners free trash service as a result of these savings. Pros Ease of use. Accounting capabilities. Set up of violation as template fir multiple use. Every transaction entry has ability to upload proof documents. Cons I admit it was scary going to self-directing HOA from a continual full service property management group, but there were no Cons to consider with PayHOA. Alternatives considered [Condo Control](https://www.capterra.com/p/143800/Condo-Control/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing PayHOA Ease of use. Implementation and set up process. Simpler understanding of product. Tutorials available for homeowners use and board use. Access available within system for our outside accountant and legal services when needed. System representatives very helpful with any questions and remain available for Review Source DC Dolores C. Treasurer Real Estate Used the software for: 2+ years ### "Great for a self-managed HOA/POA" August 15, 2023 5.0 My experience with Payhoa has been really good. The staff is fabulous about getting back to me promptly when I have questions or am confused about a feature. Payhoa has saved our small community thousands of dollars annually and allowed us to be full self-managed. I think it's an easy site to get around, but suggest you contact Payhoa for a tutorial if you are new to the site. I should have done that immediately. Pros The software is user friendly, once you get working on it. The ability of our community owners to make requests of our various committees and the Board is invaluable. The accounting being linked to our bank makes end of moth reconciliations fast and easy. The "reports" section is great for overall info that I put into our Documents so our community can see where their money is being spent. It makes it all transparent. We are a small POA and were spending $10,000 a year on outside management. Saving thousands a year now allows us to spread our modest dues further on the amenities that make our community unique. Cons We change Board members every 2 years, which is a bit tough in the accounting department. I got us a bit messed up in the transactions section when I first started as there is a learning curve, and the previous Treasurer had only 6 months to work with the Payhoa staff to get everything imported from outside accounts and set up and running as smoothly as possible when I took over. Review Source SH Sue H. Secretary/Treasurer Real Estate Used the software for: 1-2 years ### "PayHOA is perfect for our 400+ member POA" August 15, 2023 5.0 We moved all of our accounting from another software product and all of our members' records from Access to PayHOA. The support I have gotten from the folks at PayHOA is hands down the best product support I have ever had with any other company, and I am an IT person. They answer questions promptly, help with any issues, and we have had very few issues. I couldn't be happier! Pros I really like having the accounting and records management all in one place. I really like that I can use PayHOA services to mail the annual invoices. It saves me hours and hours of time. Cons One thing I would like added is the ability to query the data, like you would an SQL database. Reason for choosing PayHOA Price and functionality. Review Source SH Steven H. President Real Estate Used the software for: 6-12 months ### "Excellent Software" September 20, 2023 5.0 A wonderful app, a fast responding and helpful support team. You couldn't ask for anything more. A way better and more user friendly app than some of the other "big name" companies I've seen in the HOA management space. Pros There are so many features that make PayHOA create, they seem to support every kind of way your HOA would operate. Updates seem to be frequently, the small bugs I notice one day are usually fixed the next time I use it. Cons More features to protect HOA board member privacy, especially with email communications. Need more configuration options for automated emails. Reason for choosing PayHOA They have the most features and best interface for a reasonable price. Review Source KL Kemba L. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Pleased with this product" August 17, 2023 4.0 It's been a great experience, reducing labor time and making communication with residents more efficient. Pros Account tracking for each resident, overall transactions and budget reports have been most helpful for me as the treasurer. I used to spend hours to days trying to maintain this type of info. Now it is so much easier to maintain in minutes on a regular basis! Cons If some of the budget reports had the option to make more concise it would be helpful. Review Source PP Pierette P. CEO/Operator Real Estate Used the software for: 1-2 years ### "Great product and easy to use" August 19, 2023 5.0 Very easy to use and maintain. Makes running the HOA management business so much easier to perform. Pros The one-stop shopping type of product. Do not have to use other tools Cons Dealing with accounts in collections.When an account is in collections, there is no easy way, there is a way but not ideal, to prevent that account from paying via the porta which can cause issues with teh collection agency Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing PayHOA The one-stop shopping type of product. Do not have to use other tools Review Source Talk to a Capterra advisor for free and get results within 15 minutes.