# Page 18 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is PayHOA the right HOA solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146693/PayHOA/reviews --- PayHOA 4.7 (574) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 18 - Reviews of PayHOA ## Showing most helpful reviews Showing 426-450 of 574 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MK Maryann K. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "PayHOA is an easy to use and efficient software" August 15, 2023 5.0 Simple and easy for our homeowners to use, it's a great software Pros Owners info in one place and once their account is set up they can make their payments without assistance. Cons Sometimes it takes longer than usual for support to answer my question Review Source JV Jodi V. Board Vice President Real Estate Used the software for: 1-2 years ### "How far is software for our smaller condo association management" August 15, 2023 3.0 I think there are still a few learning curves, but it has provided a lot of positive benefits to our organization to keep us more organized and collect our condo dues (we are a self-run condo association). Pros It has made a collecting individual condo dues, issuing invoices and, one necessary citations, easier and less time consuming for our organization. Cons It was a bit of a rocky transition, and maybe not as fluid as anticipated but once we spent some time learning it, it has been useful. Reason for choosing PayHOA Price for our small organization is something we could afford without taking too much away from dues and to help us get better organized. Review Source DH Don H. President, HOA Hospital & Health Care Used the software for: I used a free trial ### "Outstanding customer relations and assistance" May 26, 2022 5.0 With limited experience and all of the assistance that the PayHoa staff provides, it is difficult to come up with any negitive responses. Pros This program is very thorough and easy to assimilate with minimum time involved. For our concerns of a small HOA (116 units) PayHoa is exactly what fits our budget and resources for information. Cons Have not experienced any glaring negatives. Suppoet staff is exceptional in their assistance. Reason for choosing PayHOA Service, service and more service....Any astute business personnel must realize that the bottom line to the succes iof any product is directly related to the quality of service that is provided. Review Source Response from Pay HOA May 27, 2022 Don, Thanks for taking the time to write a review. We appreciate you! Best, Mike JM Jordan M. President and Treasurer Facilities Services Used the software for: 1-2 years ### "Perfect solution for our small community " August 15, 2023 5.0 Pros It provided us a one-stop shop for our 25-unit community and enabled us to get rid of $10,000 in costs with a property manager and empowered us to self manage our HOA. It’s been a game changer for us Cons I don’t have any complaints about PayHOA, I’ve had a great experience in the almost two years using it Review Source JL James L. President HOA Food & Beverages Used the software for: I used a free trial ### "Total Confidence Recommending this Product " June 9, 2022 5.0 Outstanding! We were able to use the free trial to load all of our information and now we are ready to go live Pros Easy straight forward system. Great how to videos! Cons There were really NO issues:) Hands down the Best out of the box software I have ever used Reason for choosing PayHOA Highest rated product, with free 30 day trial. What do you have to loose? After the online presentation I knew we were in great hands! Review Source Response from Pay HOA June 14, 2022 James, Thanks for taking the time to write a review! We appreciate your business! Best, Mike Leopoldo C. CEO Food Production Used the software for: 2+ years ### "Satisfied user at Lago Bello Brownsville " August 15, 2023 5.0 Pros Programming payments was easy and straight forward. Get feedback immediately Cons Everything works well. Had no problem whatsoever Review Source DH Denise H. Owner/Admin Individual & Family Services Used the software for: 6-12 months ### "Ease of use and lots of data" August 15, 2023 5.0 PayHOA allows our HOA to be mostly hands off in the payment process and allows us to not spend hours tracking and depositing payments. Pros Showcases a lot of data. Easy to use. Allows important information to be accessed quickly. Cons I feel like the reporting function could be a little easier with more options. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing PayHOA Easier to use. More affordable. More applicable to our use. Review Source DP David P. President Architecture & Planning Used the software for: Less than 6 months ### "Self Managed HOA " May 9, 2019 4.0 Not all residents participate in the meetings but are nonetheless expecting to be made known the happenings of the HOA. Since we are self-managed, the software has been able to increase the ability for the board to communicate more effectively with the members. Also the members having their own account and portal to pay online is a huge time saver in accounting. It also gets them more involved. Pros The best part of the software is the simple UI with the abundance of features need to self manage a small single family HOA with less than 100 units, all in one place. It has and will continue to greatly improve communication and ease accounting tasks. The technical support when I have run into some bugs has been as I expect, outstanding. THe ability to download CSV files is awesome. Cons The software has had some bugs with the PDF mailer and identical transactions being deleted. It also needs some accounting reports which are downloadable in formatted version and not just .CSV files; something immediately presentable to a person. The UI in Violations is not quite clear that there is a process; create, submit, and then resolution. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing PayHOA PayHOA was smart to combine the best parts of alternative products into one creating a single source partner for the association . Review Source Response from Pay HOA May 13, 2019 David, Thanks for the review and the really helpful feedback! We are about to release an updated reporting module that will provide additional accounting reports and PDF versions of each! We appreciate your business! Best, Mike BM Brian M. HOA manager Real Estate Used the software for: 1-2 years ### "Top Tier for HOA management" June 10, 2022 5.0 Pros Ease of use. They have created everything to manage your HOA. Always coming out with new features. They are always there to help with problems or issues as well. Cons They always continue to listen to feedback and update their software. Review Source Response from Pay HOA June 14, 2022 Brian, Thanks for the kind words! We appreciate your business! Best, Mike PH Peggy H. Tierra Berienda HOA president Management Consulting Used the software for: 1-2 years ### "Ideal program HOAs" August 16, 2023 5.0 I mainly use the dashboard to navigate the program, which works for my use. PayHOA has been the only HOA program I’ve used. Pros PayHOA has been instrumental in providing an easy platform for our homeowners to make monthly HOA payments and to report any maintenance issues. Cons For my limited use, the program fits well for my needs. Review Source VR Verified Reviewer Board Member Real Estate Used the software for: 1-2 years ### "Helps us self manage" August 15, 2023 4.0 We wouldn't be able to self manage without it. Pros We moved to self managing our HOA a year ago and PayHOA has made it possible to handle the accounting side of things very easily. Cons We've had some issues in the past with emailing our user base but it has been resolved. Reason for choosing PayHOA Price, ease of use Review Source MB Matthew B. Treasurer Public Relations and Communications Used the software for: 1-2 years ### "Mill Pond HOA" August 16, 2023 4.0 Major time saver. Pros Pay HOA minimizes the amount of checks I have to take to bank. Cons The filter options cannot be saved. This is a major time waster when going through searches. Columns can be customized but the second you click on a link, the filters are gone. Review Source LK Lindsay K. HOA VP Public Relations and Communications Used the software for: 1-2 years ### "HOA Review " August 15, 2023 5.0 Easier to share community documents with neighbors. Voting is quick and easy. Communications are a breeze. Pros Really easy to use and manage. Easy to learn and show others. Low learning curve for other residents. Cons None come to mind, we can from the traditional paper documents and communications so this has been a much needed step. Review Source DS Derek S. Treasurer Used the software for: ### "Legacy Financial (LegFi) Customer Review" June 25, 2015 2.0 I am the treasurer of me fraternity at Michigan State University and we just wrapped up our first semester using your service. We decided to employ your product for a couple key reasons. We wanted the collection support, the ability to pay charges online, and the tax help the you provide through file990.org. Bad News first: You failed to have the proper tax form on your website. I called numerous times between mid March and when our taxes were due in mid May. Time and time again I was assured that the form would be provided prior to tax day, but unfortunately it never was. Luckily, one of the brothers is an had just completed an internship at Grant Thornton, otherwise I would have been helpless. To be blunt, we feel like we wasted money on a service that couldn't deliver. Furthermore, your software doesn't provide enough tools, especially the budget builder. We budget on a semester -by-semester basis and I just don't have enough freedom to build a functional budget based on our needs with the current version. Now the good news: For the most part, your customer service was exceptional. Every call was informative and the operators did a fine job assisting me to the best of their abilities. General tips: - Get file990.org running more smoothly. This is one of the primary reasons why fraternities employ your service and it needs to be functional if we are to continue to do so. - Finalize this update that your customer service told me about. He shared his screen to give me a peek at the beta and I was impressed. The earlier you get this out before fall semester begins the better. In conclusion, our first semester with Legfi wasn't exactly smooth sailing but there is certainly potential for improvement. Hope this review is helpful. Review Source Response from Pay HOA May 13, 2019 Thank you for the feedback. We are always working hard to improve the customer experience and I'll take these notes directly to our tech team. AW Arthur W. Owner Real Estate Used the software for: 1-2 years ### "Promises Kept - Best HOA Software" May 21, 2021 5.0 The simplicity, reporting, and true turnkey solution to HOA software. Pros Our team absolutely loves PayHOA it is incredibly easy to implement. It is easy to use on the front end and back end. The support team is responsive and they are constantly innovating to make a great product even better. Cons My only gripe is that it will only allow me to work on one association at a time. Meaning if I switch association in one tab it will switch associations in all of my tabs. Review Source Response from Pay HOA May 26, 2021 Arthur, Thank you for the review! We do have plans to make it easier to work on multiple associations at the same time! I'll keep you updated as we make progress! Best, Mike AB Alissa B. President Accounting Used the software for: 1-2 years ### "Easy to use" August 17, 2023 5.0 It has helped to streamline our processes. Pros Easy to use, integrates with bank account Cons The google maps are outdated. Could use some extra features like community forums. Reason for choosing PayHOA easy to use Review Source DG Dwayne G. Administrator Real Estate Used the software for: 1-2 years ### "Worth every penny" August 15, 2023 5.0 HOA community was behind times and this was a game changer! Pros The simplicity and ease to set up and maintain Cons No dislikes works flawlessly. I highly recommend Review Source KC Karen C. HOA President Non-Profit Organization Management Used the software for: Less than 6 months ### "PayHOA is awesome!" May 21, 2021 5.0 Pros We selected PayHOA for management of our small HOA in an active adult community. Since our residents are all seniors, it was important that the interface was easy to use and the PayHOA system gives us that. The ability to have our residents see their accounts, submit requests for maintenance, landscape or architectural changes, make payments online is great. On the administrative side, our Board can send out broadcast emails, create surveys, create invoices and respond to requests easily. The support we have received throughout our set-up and release has been stellar. Cons The accounting reporting side of the PayHOA system has a couple issues, but again the support we have received has been great. Alternatives considered [Condo Control](https://www.capterra.com/p/143800/Condo-Control/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[HOA Start](https://www.capterra.com/p/215897/HOA-Start/) Reason for choosing PayHOA Ease of use and user interface Review Source Response from Pay HOA May 26, 2021 Karen, Thank you for the kind words! We appreciate your business! Best, Mike RA Rivkee A. Sectetary Real Estate Used the software for: 1-2 years ### "Great software" August 15, 2023 5.0 Pros Ease of use. Very clear website...Great customer sevice. Cons I don't enjoy that checks can't be scanned. Review Source AS Alex S. Associate Accounting Used the software for: 6-12 months ### "Legfi Review" February 24, 2017 3.0 Honestly legfi kinda sucked. The only thing it was good for was ease of tax reporting. Otherwise it was a pain to keep balances up to date and often they would go negative for no apparent reason and overall was just a hassle. I would keep track of due payments on my own and moved people away from paying on the website due to high credit card fees while other vendors have lower fees. Even venmo is free for P2P transfers, not sure why this was not an option with legfi. Pros The ease of tax reporting Cons The difficulties in keeping balances up to date along with system glitches and high credit fees. Review Source Response from Pay HOA February 26, 2017 Hi Alex, I'm very sorry to hear that you had a bad experience on LegFi. I would love to hop on a quick call to understand a little more about what was happening with your balances going negative. Unfortunately, we can't offer person to person transfers because your chapter is a nonprofit corporation with an EIN. I would be very careful running the chapter's revenue through a personal account, as it opens you up to tremendous tax and personal liability. If you'd like to discuss further, I would love to continue the conversation via email or phone. Best, Mike Bollinger Founder | LegFi.com Mike@LegFi.com 859-309-3640 SM Sharon M. HOA Secretary Public Relations and Communications Used the software for: 2+ years ### "Every HOA should use this system" August 15, 2023 5.0 Less time with paperwork. Paying vendors is extremely easy. Gives HOA digital records of each transaction. Pros You can easily keep track of each unit's monthly dues, change ownership of a town home when a resident moves, communicate easily with everyone who's a homeowner, easily send overdue notices and so many more things that make being a Treasurer or Secretary of an HOA so efficient. Cons Easy to use program. There's nothing I would change. Reason for choosing PayHOA Not applicable Review Source JG Jeffrey G. President Recreational Facilities and Services Used the software for: 1-2 years ### "Trusty way to automate billing " August 15, 2023 5.0 By using PayHOA we have almost completely eliminated the hours of work dedicated to accounts receivable (billing and collections). Pros This product removed the need for sending email reminders, adding fees for late payment, and enforcing only one payment method Cons The costs have increased more than I’d like. We now have to pay (or make homeowners pay) for a direct debit which seems unreasonable. Review Source JK Jake K. Portfolio Manager Architecture & Planning Used the software for: 1-2 years ### "Great for collecting dues; failure as accounting system" August 15, 2023 4.0 Pros Dues collection is great and easy to set up Cons Accounting functionality is error-ridden, so just had to figure out another solution (QBO) for what could have been very simple to use on the site Review Source MD Michael D. Realtor Real Estate Used the software for: 1-2 years ### "PAYHOA the great solution to sel run HOA" August 15, 2023 5.0 Pros Everything is easy to use, with little thought on how to use it. Cons Could have better ways to pay some bills that will take ach. Review Source JP Justin P. Secretary Real Estate Used the software for: 1-2 years ### "All the bells and whistles without all the expense" August 15, 2023 5.0 Pros Simple to set up and easy to use. Makes communication and record keeping a snap. Cons I have not found a con yet but I will keep looking. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.