# Page 4 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is PayHOA the right HOA solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146693/PayHOA/reviews --- PayHOA 4.7 (586) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 4 - Reviews of PayHOA ## Showing most helpful reviews Showing 76-100 of 586 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SA Sarah A. Treasurer Volunteer Real Estate Used the software for: 1-2 years ### "PayHOA has it ALL!" March 5, 2025 5.0 The best part of our decision to switch to PayHOA has been the amazing availability and support of the staff members. We have direct access to highly trained professionals that educate us on how the product works, ensure performance is up to par, and are amazing at helping resolve any hiccups that occur (which are typically due to my own error to begin with). My experience overall has been EXCELLENT! Pros I am most excited about having accounting software that integrates our other HOA needs, such as broadcasting, invoicing, violations, requests, etc. It is an awesome ONE STOP SHOP! Cons No cons, but a "wish list" item would be to have live reports. That way, you could just click on a figure that doesn't make sense and be taken right to its source. However, it is very easy to maneuver in the system and I do not feel burdened by navigating there manually. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I do not like using QB, I find it to be too complex and cumbersome. I get lost and confused in that software trying to do very simple tasks. Plus, it doesn't have all the other features like broadcasting or requests that we use in PayHOA. Review Source Response from Pay HOA March 11, 2025 Sarah, thanks so much for the detailed review. We're glad you're seeing such great value. FYI - I've passed your "wish list" item off to the appropriate members of our team. Thanks again! AKS Arun Kumar S. Community Association Manager Real Estate Used the software for: 2+ years ### "A Must-Have for HOA Management" March 4, 2025 5.0 Overall experience has been fantastic - One of the biggest improvements since switching to PayHOA has been managing finances. The platform automates invoicing, tracks delinquent accounts, and makes online payments seamless for homeowners. It’s saved me hours of manual work, and my boards love how transparent the financial reports are. Pros As someone managing multiple HOAs, I was looking for a system that would simplify operations, improve communication, and help me stay organized. PayHOA has been a game-changer for my business, and I can confidently say it’s made my life—and my clients’ lives—so much easier. Cons I wouldn't say there is any downside.. but there can be some feature additions that can be added and I am sure PayHOA has it in their Roadmap, something like having an option to create and book amenities within the community. Alternatives considered [Vantaca](https://www.capterra.com/p/230892/Vantaca/)[HOA Express](https://www.capterra.com/p/161593/HOA-Express-HOA-Websites/)[HOA Messenger](https://www.capterra.com/p/10003004/HOA-Messenger/) Reason for choosing PayHOA Flexibility, Features, Ease of use, Price, Value for money Review Source Response from Pay HOA March 13, 2025 "A must-have for HOA management" is what we love to hear. Glad you see the value from a multiple communities perspective. That will only continue with our new dashboarding functionality we're releasing in the near future. Very much appreciate the review! BS Bob S. HOA VP Non-Profit Organization Management Used the software for: Less than 6 months ### "Clear Industry Leader" March 4, 2025 5.0 As a homeowner, I was disappointed in the hodgepodge of tech tools our HOA was using so I started looking for options last year. There are a few out there but the difference between most of them and PayHOA was dramatic. I was elected to the board in December and we've been able to self-start with just two of us working on it (VP and Treasurer). Violations and ARC requests were easy to get going, communication with our community is a snap, and we were also able to adopt it to manage our RV parking lot by making parking slots "units." Pros PayHOA is where the advertising meets the road. It does exactly as advertised and is one of the most intuitive and well-designed systems I've seen in my 30+ years managing software projects. Even though it spans the entirety of HOA operation, including accounting, anyone with enough tech savvy to order something on Amazon Prime can find their way around this product. Cons There's actually nothing to dislike. Whenever I run into something I don't understand, there's an AI help tool in the bottom left corner. If I can't solve it there, I can ask for help. Our account managers are always right there to schedule coaching when needed, and the ability to add things like bookkeeping and Weebly to the package gave us exactly what we needed. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[HOA Start](https://www.capterra.com/p/215897/HOA-Start/) Reason for choosing PayHOA The solution needed to be intuitive to everyone, including those who are not as technical. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We wanted more of an enterprise management system Review Source Response from Pay HOA March 13, 2025 Wow Bob, this is high praise. We're glad you've realized so much value from the platform. Very much appreciate the super detailed review and the time you put into it. If you're alright with it, I'd love to chat more about your experience. You can reach me at earl@payhoa.com. Thanks again! Earl Laing VP, Marketing | PayHOA RV Rebecca V. Administrative Manager Accounting Used the software for: I used a free trial ### "Loving PayHOA program" March 4, 2025 4.0 The support team has been wonderful and incredibly helpful in helping me get my Associations set up! Pros It's easy to navigate and follow. Finding customers, addresses, creating invoices, and taking payments; has all been very streamlined for my Associations and easy to figure out and learn. Cons The bill pay - printing your checks, however, still learning the program so I may not have all of that figured out yet! Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks online was difficult to navigate - had a bunch of areas that did not pertain to an HOA, so it was clustered, not easy to use and keep books organized! Review Source Response from Pay HOA March 13, 2025 Thanks for the review, Rebecca. Glad you've found it easy to use and realized such great value with support. HB Hilary B. Association Director Real Estate Used the software for: 2+ years ### "PayHOA Makes Communication and Billing a Breeze" March 4, 2025 4.0 PayHOA brought us from the dark ages of an antiquated and very limited database to a browser-based management and communications tool. Pros PayHOA is a great way to store information about each unit and disseminate it to my entire association. PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements. Cons Parts of the platform are changed and updated without notifying customers, which negatively affects the user experience. Review Source Response from Pay HOA March 13, 2025 "Brought us from the dark ages" is high praise. Appreciate the review Hilary! GA Guy A. President Recreational Facilities and Services Used the software for: 6-12 months ### "PayHOA review from a self managed HOA" March 4, 2025 4.0 Good, I like the functionality, ease of use and the responsiveness from the PayHOA team. It enables us to manage our residents very very easily and provides a simple platform for us and them to use. Pros Ease of use and customer support. Ability to send mass emails and texts, violations can be emailed and physically mailed from the system (love the mailing feature) Ability to vote is a major benefit as it keeps the residents involved. Cons The payables interface still needs improvement, as we've encountered difficulties getting issues resolved. For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working) they take far too long to respond. However, PayHOA is clearly committed to progress—they work hard to address problems and actively make changes to improve their system. The banking system they integrate with needs more client interface. I do not like going through Payhoa to talk to my bank and get things done. This should be made clear upon signup that there are limitations (however there should be no limitations as we are the banks customer) The financial report writing is a major bonus as is the ability to 1099 etc through the platform. Alternatives considered [dotloop](https://www.capterra.com/p/136372/dotloop/)[Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)[HOA Start](https://www.capterra.com/p/215897/HOA-Start/) Reason for choosing PayHOA Ability to pay vendors, surveys, interface is clear and easy to use, Mailing system, mass broadcast (email or phone) Switched from [Vantaca](https://www.capterra.com/p/230892/Vantaca/) Fired previous property manager but also did not like the Vantaca experience as a user Review Source Response from Pay HOA March 13, 2025 Guy, very, very much appreciate the detailed review. We're glad you've had an overall positive experience, but fully understand where you're coming from on Payables. We're working to improve that currently, both for the near term and longer term. It is a huge priority for us. Thanks again, Earl Laing VP, Marketing | PayHOA JM James M. Controller Real Estate Used the software for: 1-2 years ### "Best database for HOA management" March 4, 2025 5.0 Excellent. We spent many hours searching for and testing software that could be a database for our HOA. PayHOA matched our feature list we were seeking without being overburdensome with unnecessary complexity. The learning curve was easy and we are still glad we made the decision to choose PayHOA over other software. We are about 2 years in. Pros It's fast. Logging in is fast, navigating between pages is fast, searching is fast, etc. There are many features we like too - texting, email, surveys, tags, violations, and pictures. We imported over 500 properties and the system grabbed Google Maps street view pictures of the houses automatically. Cons If you allow the homeowners to login to their account, there is no way to turn off the ability for them to see their violations. We have reasons we would want to keep that internal only. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[eUnify](https://www.capterra.com/p/137049/eUnify/)[Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)[Enumerate](https://www.capterra.com/p/38478/Enumerate/) Reason for choosing PayHOA They had the features we wanted without being overly complex. It's simple to use, fast, and affordable. Review Source Response from Pay HOA March 13, 2025 Thanks for the detailed review, James. Very much appreciate it. DS David S. Treasurer Accounting Used the software for: 1-2 years ### "Is it worth it for a couple of advantages versus all the downsides" March 4, 2025 2.0 Poor to awful. The advantages of a unit based accounting system dose not offset the disadvantages. Pros Unit based customer/homeowner creates continuity for income base. Units stay the same even when homeowner changes. Cons Many things 1) No plug in to quickbooks. PayHOA is a good tool for receivables but after that it's a toy. 2) Inability to edit templates easily. The wording on reminders is atrocious and just aggravates homeowners. 3) The additional charge for direct electronic payments. This was a complete surprise and we would not have bought into this product if it had been declared up front. 1.5% per transaction is excessive and unacceptable. 4) Very poor support. Can't speak to anyone and they hide behind email support Review Source Response from Pay HOA March 5, 2025 Hi David, I'm sorry to hear that PayHOA has not been meeting your expectations. I would love to jump on a call to learn more, so that we can continue to improve the platform. I did also want to point out that you can schedule 1-on-1 screen share meetings with our support team anytime. Just click on the "help" icon in the bottom left corner, and scroll down to "schedule 1-on-1 meeting". These are completely free and can be scheduled at your convenience. I also wanted to make sure that you were aware the ACH transaction rate is a flat fee of $1.95 and is not percentage based. The credit card fee is 3.25% + 50 cents, because the card brands charge a percentage for those payments. Please feel free to reach out directly to mike@payhoa.com. I'd really appreciate the opportunity to learn more about your experience and what we can improve. Best, Mike Bollinger CEO | PayHOA EB Eric B. HOA president Non-Profit Organization Management Used the software for: Less than 6 months ### "Lots of features, responsive support team" March 4, 2025 5.0 The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked the most boxes for what the HOA board was hoping for. Pros The platform has a lot of functionality, more so than the previous vendor that our HOA had used. I particularly liked how we were able to import account balances for each homeowner and improve the quality of our invoicing, as well as the fast response from the support team when I encountered an issue in our first month of generating invoices. Cons There are still features that I would like to have, such as being able to sort by street name first and address on the street second, that aren't present yet; but I was able to report this to the support staff and they understood the request, so it might get added. I was annoyed to see that the that platform butchered the name of one of the residents in the HOA (it used the wrong character set, turning Muñoz into Muñoz) Alternatives considered [TownSq](https://www.capterra.com/p/179206/TownSq/)[HOALife](https://www.capterra.com/p/180926/HOALife-Inspector/) Reason for choosing PayHOA Better management of owners, such as abilities to easily filter on which owners still have a pending balance Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Automation and better-looking invoices, ability to send timed reminders to owners, and ability for owners to view their own account balances without needing board member volunteer efforts at maintaining spreadsheets. Review Source Response from Pay HOA March 13, 2025 Eric, very much appreciate the detailed review. We'll continue to work on enhancements like the features you mentioned. DB Dorwood B. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Self Managed HOA Board" February 19, 2026 5.0 Great experience from initial inquiry to implementation by our HOA transition team. A solid value for HOA management. Pros Very intuitive and simple to use for both self-managed HOA boards or management services. Simple process from inquiry to implementation. Cons The learning curve is all on our end. No negatives thus far as we are several months into our HOA's transition to PayHOA. Review Source Response from Pay HOA February 23, 2026 Thanks for the review, Dorwood. We're glad the platform has been intuitive and that the transition to PayHOA went smoothly for your community. It's great to hear the onboarding experience stood out. Our team works hard to make that process as straightforward as possible. If you ever have questions as you continue getting settled in, our Knowledge Base (intercom.help/payhoa) has a ton of written articles that walk through specific features and processes. And if you need a hand with anything, our support team (support@payhoa.com) is always happy to help. Appreciate you being part of the PayHOA community. SC Sandra C. CFO Real Estate Used the software for: 6-12 months ### "PayHOA Superb Customer Service" October 12, 2025 5.0 The program was easy to learn how to use. I've been amazed at the response speed of customer service. I like having information available for the homeowners in one place. Pros Customer service. They are have a fast response time. They help you sort out any issue you have to resolve. It's all included in the small monthly fee. You get a lot of value for the cost. Communications with HOA members are centralized in one place which makes it super easy. Cons Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying. Review Source Response from Pay HOA October 13, 2025 Thanks for sharing your experience, Sandra. We're thrilled to hear that our customer service team has been quick to help and that PayHOA makes it easy to keep all your communications and homeowner information in one place. We appreciate your feedback about the interface and duplicate entries when closing out CDs—that’s something our team is aware of and looking to improve in future updates. Thanks again for being part of the PayHOA community! PD Paula D. Community Manager Management Consulting Used the software for: Less than 6 months ### "Getting Started on a Positive Note" July 10, 2025 4.0 Still learning, but it has been relatively easy to figure out. I'm hoping as time goes by I can perfect my custom forms and other things. Pros I am brand new to PAYHOA (changing over from Quickbooks) - and I am still in the learning phase, but so far I am loving it. Transitions are difficult, and I have some things to work out. If I only used it for violations, it would be worth it to me! I intend to use it fully, I need time to get it all converted. Cons We cannot enter multiple invoices and pay our vendors on one check. I also cannot print checks to the vendors, but I understand that some changes may be coming. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing PayHOA We felt it was a better overall fit for our company since we are a fairly small management company. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Better tailored for HOA management. Especially dues collection. Not to mention, Quickbooks has no violations management. Review Source Response from Pay HOA July 11, 2025 Very much appreciate the review, Paula! Glad you're having a positive experience thus far. JS James S. HOA President Facilities Services Used the software for: 1-2 years ### "Streamlining HOA Management with PayHOA’s All-in-One Solution" March 5, 2025 5.0 We encountered a few challenges during the transition, but PayHOA’s support team was exceptional, providing clear, step-by-step guidance to resolve every issue. I couldn’t be more satisfied with our decision to use PayHOA as our HOA’s online management solution. Pros PayHOA is the most comprehensive online management portal for homeowners associations. Their innovative solution enabled us to seamlessly transition away from our management company, empowering board members to efficiently oversee all aspects of the HOA. Cons Change is never easy. Transitioning from a property management company to a self-managed HOA was a daunting task for us. Having been involved in other HOAs, I understood the level of effort required. I only wish PayHOA offered a service or support system to help facilitate the transition. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing PayHOA We went with PayHOA based on core feature set along with very easy and beautiful user interface for admins and residents. Review Source Response from Pay HOA March 11, 2025 James, we appreciate the detailed review! Like you said, change is never easy, but we're glad you powered through the switch and are seeing such great value now. MD Martin D. Board president Civic & Social Organization Used the software for: 2+ years ### "PayHOA is definitely worth a look for self managed HOAs. " March 5, 2025 4.0 Very positive. The management and IT team are very responsive when occasional technical issues arise and the system has implemented gradual changes and improvements over the last 5 years. I would definitely recommend it as a management tool to other HOA boards Pros The ability to track data about units, from ownership to invoicing, payments, custom unit tags and notes, as well as budget and financial tracking. Shifting to self- management using payHOA was a game changer. It has been the single most important and best decision we have made. Cons A few of the system features, like the document filing system are a little clunky. Sometimes, you have to learn how to track certain system features so that things like locking and unlocking a units owner from making payments isn’t available as an option on the unit page but wonder the owners tab. It’s minor, but I find new administrative users need time to get up to speed. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing PayHOA Some others seemed to be primarily website engines with member database features tacked on. PayHOA seemed to be built primarily with HOA management in mind, was completely cloud based and was affordable. Review Source Response from Pay HOA March 13, 2025 Martin, we appreciate the very detailed review. Thanks so much for taking the time to do that, and the five years you've been a client! SD Steven D. HOA Tresurer Real Estate Used the software for: Less than 6 months ### "Highly Recommend PayHOA" January 15, 2026 4.0 We had nothing but success using PayHOA. From invoicing to vendor payments to tax help to assisting with the resale documentation, it’s been easy to use a godsend to our community. Pros PayHOA is an easy to use tool that we use to self-manage our small (23 unit) homeowners association. We were able to get setup quickly with great coaching and support from customer support and the savings are tremendous! Cons We don’t really have any dislikes about this software. It easily addresses all of our needs. On rare occasion we have trouble with modifying a transaction but the support team has always been quick to help us out. Review Source Response from Pay HOA January 16, 2026 Thank you for the kind words, Steven. We're thrilled to hear that PayHOA has been a godsend for your 23-unit community and that our support team helped you get up and running quickly. It's great to know the platform is covering everything you need, from invoicing and vendor payments to tax help and resale documents. That's exactly what we're going for. Thanks for being part of the PayHOA community! TP Tom P. Treasurer Real Estate Used the software for: 1-2 years ### "PayHOA enables self-managed communities." March 8, 2025 5.0 Pros PayHOA allowed us to ditch our expensive management company for our small community (8 units). PayHOA does everything we need it to, and more. Our community has been pleased and the low-fees both for the software and transactions make it a no-brainer. Cons There's a bit of a learning curve with some of the functionality, but once you learn how the transaction ledger wants to be used, it's smooth sailing. Alternatives considered [Vantaca](https://www.capterra.com/p/230892/Vantaca/)[Pilera Software](https://www.capterra.com/p/236479/Pilera-Property-Management/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing PayHOA PayHOA offered the best balance of features and pricing, along with a clean, simple, and easy to use interface. Review Source Response from Pay HOA March 10, 2025 Tom, we're happy we could help you with the cost savings realized by switching from your expensive management company! HB Hollie B. Community Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Easy to Use" March 4, 2025 5.0 I like how easy this program is to use. I have been able to figure out how to run reports within certain parameters. Their Support team has been \[sensitive content hidden\]. I've had a few problems and after I indicated that I needed a person to help, they were quick to contact me. It never took more than a day or two to resolve what few issues I've encountered. Pros It's so easy to maneuver between households and to keep track of accounting. I love the new feature in Vendors that lets you select if they are eligible for a 1099-making it easier at tax time. It's also very easy to update any household information. Cons I have been using PayHOA professionally for 8 months, and I can honestly say that there isn't anything that I like least about it. Review Source Response from Pay HOA March 13, 2025 Glad you're finding the platform easy to use and impactful. The support experience is great to hear about as well. Thanks for the reivew, Hollie! TB Tammy B. President Real Estate Used the software for: 6-12 months ### "Great Option for Small HOA" January 28, 2026 5.0 Overall very pleased with the application and service. Very responsive and adding new features and making improvements is a plus! Pros Ease of use. Very user friendly. Very reasonable pricing Well designed. Ability to store/access documents Cons I find that some of the workflows are not intuitive. I may just need my own quick reference guide (not videos) Overall no other cons for our use. Review Source Response from Pay HOA February 5, 2026 Thank you for the review, Tammy. We're glad the platform has been easy to use and that the pricing and document storage are working well for your community. We appreciate the feedback on workflows and documentation. If a quick reference guide would help, our Knowledge Base (intercom.help/payhoa) has a ton of written articles that walk through specific processes. And if you ever need a hand with something specific, our support team (support@payhoa.com) is always happy to help. It's great to hear that the new features and improvements are coming through. We're always working to make things better, and feedback like yours helps us stay on track. Appreciate you being part of the PayHOA community. DH David H. Community Manager Internet Used the software for: 6-12 months ### "The best management solution to instantly start managing your community." March 20, 2025 5.0 Every interaction I have ever had with PayHOA is positive. They are extremely responsive and all the key features are here. They continue to grow and add new functions that make it even easier to manage an association. I can usually self-service and then the AI responses are excellent. When you need that personalized touch you get quick human responses. Pros Ease of use. There are plenty of features but not so many features you are overwhelmed with extraneous seldom or never needed features. Another component of the ease of use is the best customer service I have ever experienced with any association management software. Cons Lack of API access. PayHOA is designed to be easy to use and not focused on power users, but some tasks could be more easily automated if you could access and API. As I have grown my business the ease of starting on PayHOA that was crucial at the outset is now running into the need to grow in complexity. Switched from [CINC](https://www.capterra.com/p/143799/CINC-Systems/) The software is incomprehensible to most people and full of upcharges. This software does accounting alright but has miserable workflows that put a lot of burden on the users to get the information they want. Review Source Response from Pay HOA April 2, 2025 David, thank you so much for the time you put into this detailed review. We're glad you were able to instantly get up and running and have found the platform so easy to use and impactful. JLD Jay Lee D. Activity Director Civic & Social Organization Used the software for: Less than 6 months ### "New to Pay HOA" March 7, 2026 4.0 I’m impressed. The financial aspect and having the calendar and possibly a news letter capability will improve communication Pros I feel the most important part of PayHOA so far has been the ease of paying the HOA dues online. Residents are happy with that. Cons No cons yet as we are not fully functional yet. I hear we will be able to perform our activities financials, but not quite yet. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Difficulty with reports needed with an outdated bookkeeping system. Ability to do online payments. Review Source Response from Pay HOA March 11, 2026 Hi Jay, Thanks for the review. It's great to hear residents are already happy with the online payment experience. That's one of the things we hear most, and it never gets old. You're still early in the process, and there's a lot more to explore when you're ready. Our Knowledge Base (intercom.help/payhoa) is a great place to dig into features (both old and new) at your own pace. And if you ever have questions along the way, our support team (support@payhoa.com) is always happy to help. Appreciate you being part of the PayHOA community. FP Frank P. President Non-Profit Organization Management Used the software for: 2+ years ### "Great value and easy to use" March 20, 2025 4.0 As someone who has been using PayHOA for 4+ years, I have found it to be reliable, easy to use and a great value, especially for a small HOA. I have used other software programs and worked with property management companies. Using PayHOA is a great alternative for a small HOA! Pros Fairly easy to use. It allows you to track current and previous homeowners, offers both credit card and bank AFT online bill payments, it has a repository for storing community documents and it offers email communications for receipt of payments, late notices, etc. They have a knowledgeable and responsive support team. Cons Creating an annual invoice for my association seems overly complicated. We bill once a quarter and charge a small late fee after 30 days. Late fees continue each month until the quarterly assessments are current. Creating this type of invoice was fairly straight forward. The system allows me to chose a date when to "generate" the invoices. However, none of the invoices are "active" until I say, "activate". TO me, once I've created the invoices and chosen the date to "generate", they should be "active". I don't know why there needs to be a third step. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing PayHOA Cost, email communication options and online storage of community documents. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Buildium was too expensive and used complex accounting practices. Review Source Response from Pay HOA March 25, 2025 Frank, appreciate the very detailed review! I've passed your comments on the invoicing to our Product team, that is great feedback. RC Ralph C. Treasurer Real Estate Used the software for: 1-2 years ### "HOA Self-Management with PayHOA" March 5, 2025 5.0 We switched from an outside service to using PayHOA. The transition was smooth and allowed the HOA Board to save the monthly management fee while providing greater visibility into operations. Pros PayHOA automates the billing and collection process for our HOA. It's a big improvement over the service we had been using before. All of our residents now have visibility into the finances of the HOA. Cons A division of roles could be helpful. Right now, a single person can add vendors and generate payments. Review Source Response from Pay HOA March 13, 2025 Ralph, glad you've been able to make a smooth transition to self-management. Thanks for the review! KB Kassondra B. Owner Research Used the software for: Less than 6 months ### "Easy to use and time saver" April 10, 2025 5.0 We have greatly enjoyed our experience moving into PayHOA. It has been a great tool moving into a self-managed POA. I did a ton of research comparing the tools on the market and feel confident we made the right choice. Pros Ease of use as an administration. This too keeps us well organized and aligned to our budget needs. Cons It would be nice to see an App for users in the future. Definitely a want but not a need. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[HOALife](https://www.capterra.com/p/180926/HOALife-Inspector/) Reason for choosing PayHOA Pricing and tools- they are very comparable to other tools on the market but the setup is very user friendly Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Terminated management company- we did a rfp to determine what we wanted. Pricing, support and tools is how we made our selection. \[sensitive content hidden\] was a great sales rep and love the support team Review Source Response from Pay HOA April 23, 2025 Thanks for the detailed review, Kossandra. We very much appreciate it! CB Carrie B. HOA President Real Estate Used the software for: 2+ years ### "PayHOA is a Game-Changer for Self-Managed HOAs!" March 9, 2025 5.0 I'm sure there are plenty of other association management software options, but for small self-managed boards, PayHOA is a game-changer! Property management companies charge a fortune for accounting-only services and I think the only thing PayHOA doesn't handle for us is finding better/cheaper alternatives to vendors we currently have LOL. Pros I can't even remember what it was like for our HOA before PayHOA! I makes it super easy to handle the regular recurring charges, AP, fines and assessments and gives us all the reports needed for our accountant. Cons We have a few issues with duplicates that we log vs. import from our bank. These seem to happen fairly infrequently and require a little extra time, but they are minor inconveniences. Review Source Response from Pay HOA March 10, 2025 Thanks for the fantastic review, Carrie! We're glad you feel PayHOA is a game changer and will continue to work on addressing the minor inconveniences you mentioned. GW George W. President Non-Profit Organization Management Used the software for: 2+ years ### "PBI PayHOA Review" March 19, 2025 4.0 Ovderall happy with the features and capabilities of the system. Pros Allows us volunteer POA officers to manage our 291 unit POA without a paid management company. Especially appreciate the ability to handle invoices for annual dues and also special events. Cons Wish it was able to keep track of the units that are renting. Would be advantageous to have directory reports in multiple sorts. Review Source Response from Pay HOA March 20, 2025 Appreciate the review, George. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.