# Page 6 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is PayHOA the right HOA solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146693/PayHOA/reviews --- PayHOA 4.7 (586) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 6 - Reviews of PayHOA ## Showing most helpful reviews Showing 126-150 of 586 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TQ Tim Q. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "PAYHOA is a great tool for your HOA!" March 4, 2025 5.0 Excellent and all at a reasonable cost. The program enables our HOA to keep records from year to year which are easy to access. Pros The program is easy to use and has become the central warehouse for everything to do with our HOA. We use it for accounting, monthly dues collection and are able to even communicate regularly with all owners. Owners are able to communicate with the whole board at once using the system. A great tool! Cons Very happy with the program. The program even has reporting features! Review Source Response from Pay HOA March 13, 2025 Tim, thanks for the review. We appreciate it and are glad you would describe you experience as "excellent and all at a resaonable cost." That is something we strive for! VL Vicki L. Owner - Sr Accountant Accounting Used the software for: Less than 6 months ### "Accountant/Business owner" April 6, 2025 4.0 easy to navigate, easy to learn, owners' response to software has been positive. Pros The owner's portal, document upload and sharing, auto late fees and easy bank reconciliations Cons This is an issue with just about all hoa software but I would like the ability to hav a balance sheet with multiple columns showing Operating and Reserve side by side along with total column. As it is now, I download BS and do this extra step in a spreadsheet. Quick menu item link to "chart of accounts" Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) cost of software and having an owner portal plus necessary docs for FL Statues are not available with QBO Review Source Response from Pay HOA April 8, 2025 Appreciate the review, Vicki! AC Amanda C. Community Association Manager Non-Profit Organization Management Used the software for: 2+ years ### "Excellent Software!!" March 12, 2025 5.0 This software has made it so much easier to manage my properties. It is simple to set up, has excellent customer service, and is extremely reasonably priced. I love that I can tailor each dashboard to meet the needs of each specific community. I am very satisfied with the software. Pros Very user-friendly, easy to navigate, comprehensive panel of features, excellent pricing Cons There have been a few tech glitches here and there. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Vantaca](https://www.capterra.com/p/230892/Vantaca/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing PayHOA Simple design, pricing according to property size, most features that are important to my associations Review Source Response from Pay HOA March 13, 2025 Amanda, we're glad PayHOA has made it so much easier to manage your properties. Appreciate the review! AH Andrea H. HOA Board President Non-Profit Organization Management Used the software for: Less than 6 months ### "HOA Board President" March 7, 2025 4.0 Overall I have been pleased with . The staff have been willing to make everything work for us and provided initally training. Even when I made a big mistake in setting up our bank account by using the wrong account number, they were able to fix it for me. I like having everything for the HOA in one package deal for online use and not having to pay management fees to a management company that hardly did anything for us. I can easily manage our HOA from home with minimal time commitment. Sending out automated bills was amazing! We received half the payments on 1.1.25, which was the same day the annual bills were automatically sent out. We were able to collect from all but 4 homeowners before any late fees were assessed. It usually takes us several months to collect from everyone. All, in all, I would recommend PayHOA. Pros Great customer service when you can get a hold of them. But they are not always there 24/7 ready to take your call or receive your email. I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important documents like CC&Rs, and homeowners can make Architectural Requests--all online in one place. That is fantastic. It's a website and an accounting system all in one. Cons The system is quirky and does not always update automatically with journal entries, etc. Sometimes I have to wait a day for it to update and refresh. Also, I am an accountant, and this system is set up for non-accountants, so sometimes I find it harder to navigate through their system because I am looking for more traditional accounting terms. This is probably a benefit for non-accountants, but frustrating for me at times. I just want to find Accounts Payable, Accounts Receivable, etc. rather than Payments (incoming or outgoing?), Invoices (to homeowners or from vendors?), or Transactions. Review Source Response from Pay HOA March 10, 2025 Andrea, we appreciate the time you put into this detailed review and are glad you're realizing such great value from the product! We'll continue to work hard to address things like the quirks you mentioned. DY Diana Y. Treasurer Accounting Used the software for: 1-2 years ### "Check out PAYHOA and the benefits it brings to your HOA!" March 5, 2025 5.0 Overall, the experience has been terrific! I highly recommend this app for any HOA. Pros I really appreciate the fact that I can ask a question of the ChatBot and get a quick. reliable response - and if I need additional assistance, I can get it! Cons Sometimes I need an immediate response from a human but that's not always available! Perhaps additional CSreps are needed? Review Source Response from Pay HOA March 11, 2025 Thanks for the review, Diana! FYI - We are actively working on expanding our CS team. AA Annemarie A. Secretary Real Estate Used the software for: Less than 6 months ### "Breeze Hill HOA" January 19, 2026 5.0 Love the whole experience. Our homeowners love how easy it is to find everything they need to know. The budget and expenditures to date is awesome Pros The ease in navigating the plate form. Our HOA rolled this out in October and our homeowners love how easy it is to use Cons Some of the billing/invoice procedures cause us some issues. We seem to have problems with double billing or credits Review Source Response from Pay HOA January 20, 2026 Thank you for the review. We're glad your homeowners are loving the platform and finding everything they need easily. If you're still running into issues with double billing or credits, please reach out to our support team at support@payhoa.com. They'd be happy to help get that sorted out. Thanks for being part of the PayHOA community! RS Rich S. President Computer & Network Security Used the software for: 6-12 months ### "Love PayHOA!" April 1, 2025 5.0 It has been great from the very beginning. They offered us a trial which allowed us to use the system in parallel with our existing platform that made the migration very easy. Support is very responsive, a pleasure to work with, and they make you fell like you are part of the family. Pros Ease of use and fantastic support. The Payables module is a real time saver and the reporting is easy to customize and run. We have received positive feedback from our homeowners on the ease of use and they love how easy it is to communicate with the Board. Cons Can't think of anything, migration and the support from has been excellent. Review Source Response from Pay HOA April 3, 2025 Rich, very much appreciate the review (and Case Study)! We're glad you're realizing such great value from the PayHOA platform and tremendously value your partnership. Never hesitate to keep providing us with your amazing feedback and insights. Thanks again, -Earl Laing, VP of Marketing | PayHOA SB Sandra B. Executive assistant Real Estate Used the software for: I used a free trial ### "Overall review of portal" March 4, 2025 5.0 \[sensitive content hidden\] is the best. Very helpful and easy to schedule a time to talk and walks me through my thoughts and needs on the portal. Pros I love the format of the portal and the ease of the features. Cons I wished that some of the tools would automatically email out to the residents when something is added. For example if I create an event on the message board, I wished the link would ask if I wanted the notification to be emailed out. Some way for the residents to know something new has been added to the portal. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing PayHOA I loved the features of the online portal. Review Source Response from Pay HOA March 13, 2025 Thanks for the review, Sandra! Glad you're finding the product easy to use. CB Christine B. Partner, HOA President Real Estate Used the software for: 2+ years ### "PayHOA, a great fit for boutique associations!" March 4, 2025 4.0 The price and features are a good match for our boutique, self-managed HOA. We enjoy having it as an important part of our association. It lends credibility with professional, transparent, third party accounting records. Pros Ease of organization and expense tracking, along with vendor pay, are great reasons to use . The features free up time and resources with quick and easy implementation. Cons Generally speaking, we are very pleased with the properties of the online portal. It is a very good all around product, where increased customer support, would make it a great product. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[Condo Control](https://www.capterra.com/p/143800/Condo-Control/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing PayHOA Price and features were the driving force in selecting the right HOA software for our community. Review Source Response from Pay HOA March 13, 2025 Thanks for the detailed review, Christine! jS julie S. Administer Real Estate Used the software for: 6-12 months ### "PAYHOA review" March 27, 2025 3.0 Its been ok, ultimately, we are going to be switching programs because it does not have everything we want. Pros Ease of emailing specific homeowners and homeowners seem to think the program is easy to use overall. Cons Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners. Alternatives considered [MyWorks Sync](https://www.capterra.com/p/178702/MyWorks-Sync/) Reason for choosing PayHOA we will be switching over to sync because it seems to have more things to help the admin and homeowners Review Source Response from Pay HOA April 3, 2025 Hi Julie, Thanks for taking the time to review PayHOA. I'd love to jump on a quick call to learn more about your specific needs. I'm not familiar with MyWorks, but would love to better understand what functionality we could improve to keep you at PayHOA. There could also be cases where PayHOA does some of the things you need, like linking compliance to owner profiles, but the workflow or configurations are preventing it from working as you'd like. Please let me know if you're up for a quick conversation! Best, Mike LT Lauren T. Treasurer Accountant Real Estate Used the software for: 1-2 years ### "Excellent Customer Service and Easy to Use!" March 5, 2025 5.0 Overall I am very happy with and their support staff and would recommend them to other communities. Pros is very user friendly and intuitive to use. But best of all is their customer service. I couldn’t be happier with the help their team provides. Cons I wish making payment plans and writing off bad debt was easier to do with more customization. I also would like to be able to group invoices by owner instead of individual units. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing PayHOA Customer service and ease of use for the user. Review Source Response from Pay HOA March 13, 2025 Lauren, ease of use and customer service are two of our core tenants as a company. Glad you're seeing great value there! Appreciate the review. AS Anthony S. Administrative Government Administration Used the software for: 6-12 months ### "PayHOA Review" March 4, 2025 5.0 It has been really positive so far. I love the on the website storage of documents. That has made things convenient for a management committee to put out documents that need to be publicly available. Pros It’s really quite convenient and self explanatory for anyone who has any computer knowledge. Cons Currently there is not a button to sign out of your account. I’ve found when you close the tab, it signs you out. However, adding a feature or a button to make sure you have signed out before you exit the browser would be helpful. Switched from [Google Business Review Link Generator](https://www.capterra.com/p/205038/Google-Business-Review-Link-Generator/) Google business really wasn’t equipped to deal with all the needs of an HOA. This product really is. Review Source Response from Pay HOA March 13, 2025 Thanks for the review Anthony, glad it has been a really positive experience so far! DS Debi S. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "PAYHOA Software Review" March 24, 2025 5.0 The support is awesome! And you get quick response by using the chat window within the software. Great job everyone.....keep it up! Pros As a neighborhood, we have more control of what our neighbors are paying for and this software really does the work for YOU! Not to mention how much money we are saving over using a Management Company. You DON'T know what they are really doing with your money. Take control NOW! Cons There is nothing that I dislike about this software! Review Source Response from Pay HOA March 25, 2025 We're glad you've had a positive experience with both the software and our support team. Thanks for the review, Debi! AS Alexis S. Treasurer Real Estate Used the software for: 1-2 years ### "Great system for medium sized building (24 units)" March 4, 2025 5.0 It has been a huge help for our HOA board as our building is self managed. Pros It is an intuitive system that is easy to use. Additionally, when we need help, we get a quick response. Cons We would like some intuitive reports with creating budgets. Like if we wanted a 3% increase, we could enter that and the system would populate the change throughout. Also, you cannot delete categories, I would like to be able to remove them if we no longer use a certain category. Alternatives considered [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reason for choosing PayHOA The demo was very informative and gave me a very realistic idea of what to expect and met all of our needs. Also price. Review Source Response from Pay HOA March 13, 2025 Glad you're realizing such great value. Thanks for the review, Alexis! LS Lena S. HOA Board Real Estate Used the software for: 6-12 months ### "PayHOA. Very happy and satisfied with our experience." April 1, 2025 5.0 We are extremely happy with our decision to use —it meets our Association's needs perfectly. We are also deeply grateful to their team for their outstanding support. Pros Price, customer service, features, commitment to improvement. Cons Mailing time frames, but it's done by a third party. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing PayHOA Better deal in every aspect. Price, functionality, customer service, incentives. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) serves better for self-management purposes, more cost-effective and way more customer friendly. Review Source Response from Pay HOA April 8, 2025 Thanks so much for the review, Lena. We're glad you're seeing both cost savings and value from our support! KH Kimberly H. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Treasurer/Board Member" March 19, 2025 5.0 It was easy to setup. Requests for help are responded to quickly and they have great follow-up. I would recommend to other HOAs. Pros We are a small HOA and management was all manual. allow us to automate managing our owners and various requests such as ARB requests, invoicing, and managing communications. Cons There is not an easy way to assign current year fees paid in the previous year so spend against budget doesn't show correctly. Also need more of owner field available when creating emails, for example ability to send email to owners with their contact information for verification and updates. Review Source Response from Pay HOA April 3, 2025 Appreciate your review, Kimberly. I've passed your feedback on to our ProductTeam for future consideration. Appreciate that insight and context. CD Cole D. President Real Estate Used the software for: 6-12 months ### "Better than the rest. " September 15, 2025 5.0 It’s excellent. I’m not sure how our HOA managed the community before we had . We’ve literally cut out invoice time and annual dues invoice time by 90%. Pros The ability to communicate quickly and effectively with our residents. It’s solved so many communication issues for our HOA. Cons I do wish there were social media integration and I think some of the mailing costs should be associated with your plan, to a certain limit. Review Source Response from Pay HOA September 17, 2025 90% savings is amazing! Thanks so much for the review and sharing your story Cole! MB Mark B. ceo Management Consulting Used the software for: 2+ years ### "Great company" March 4, 2025 5.0 Pros The software is easy to use, and the technical support is fantastic. If I ever have a question, I email my support person, and I get an answer back that actually answers my question, sometimes within a few hours, always within 24 hours. Cons I have used a few of these programs designed for boards and managers. This is the most comprehensive and easy to use too! Alternatives considered [Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/) Reason for choosing PayHOA Better dashboard, better features. Ease of use. Review Source Response from Pay HOA March 13, 2025 Mark, appreciate the review! Glad you've found things easy to use and value in our support. JD Joanne D. Treasurer Accounting Used the software for: 1-2 years ### "Vineyards review " March 19, 2025 5.0 Overall experience is pretty good. The board is happy with the product. Pros Keeps all of our HOA needs in one place. Cons The reaccuring invoices do not send correctly and are worded weird when sent to homeowners. Alternatives considered [Sublime Text](https://www.capterra.com/p/179535/Sublime-Text/) Reason for choosing PayHOA Price and functionality. We wanted to use something that had most or all of the features we needed. Review Source Response from Pay HOA March 20, 2025 Thanks Joanne, appreciate the review. Glad you're having a good experience with the product. Our support team (support@payhoa.com) can potentially help with the issues you're seeing on recurring invoices. Feel free to reach out to them. Thanks again, Earl Laing VP, Marketing | PayHOA LG Lori G. Community Manager Management Consulting Used the software for: 2+ years ### "Highly Recommended!" March 4, 2025 5.0 I use for everything but accounts payable. I love that the violation platform is super easy to use. Adding templates takes seconds where other providers it feels like you need a master's degree in programming! The survey option is great! The company is always very accommodating with special requests and bug fixes. Pros is super user friendly, more than any other platform I've used. Cons There are occasion little glitches that are more of an annoyance than a problem. Review Source Response from Pay HOA March 13, 2025 Lori, our goal is always to be the most user friendly HOA management platform, so we're pleased to hear that has been your experience. Thanks for the recommendation! PW Paul W. HOA President Real Estate Used the software for: 1-2 years ### "Yes, you can move from a professional management back to self-governing" March 20, 2025 5.0 The HOA originally was self-governing for the first few years of existence. We then moved to a professional management company that was impersonal, didn't seem to be very knowledgeable and only was adept at sending invoices while charging us for full services. We evaluated other management companies but eventually evaluated moving back to self-governing because there were online management applications such as available. In addition to the cost savings vs. a professional management company, we are able to do ourselves much of what the professional management company provided ourselves. Pros provides the HOA Board of Directors and HOA members a central location to handle dues, share documents, send and track violations, initiate requests and more. It has been an extreme time saver. Cons Honestly, not really any cons. We have been using it for over two years and not really any cons. Review Source Response from Pay HOA March 25, 2025 Love the cost savings and efficiency gains you and your self managed HOA are realizing, Paul. We apprecaite you taking the time for the review. KK Katie K. admin Construction Used the software for: Less than 6 months ### "Small HOA management" May 19, 2026 4.0 Pros Takes time to understand the product, but besides that i think it is a great platform. It covers all the basics we need for property management. For the price this is a great product! I have had only one small issue, that im sure will be an easy fix. Cons The invoicing and taking payments is a bit confusing. My deposit do not directly link to an invoice, or when i accept a payment i feel like im having to enter in twice. Review Source Response from Pay HOA May 21, 2026 Hi Katie, Thanks for the review. We're glad PayHOA covers the basics you need and that the value has been there for your community. On the invoicing and payments piece, that double-entry feeling makes sense. When you record a manual payment (check or cash) and then deposit it at the bank, the deposit comes back through your bank feed without enough detail for us to auto-link it. So you'll see a quick step to link that deposit to the original payment. Our KB has a walkthrough that makes it much easier (https://intercom.help/payhoa/en/articles/8321195-how-to-link-offline-homeowner-payments-to-a-deposit-transaction). If anything still feels off, support@payhoa.com is always happy to take a look. Appreciate you being part of the PayHOA community. RH Ryan H. Treasurer Real Estate Used the software for: 2+ years ### "Simplify HOA processes" March 5, 2025 5.0 By switching to we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all facets. Pros The widgets at the top of the page allow me to quickly see what's going on within the HOA without spending a ton of time researching. Cons I wish there were a way to add a custom template to mailbox and broadcast. By doing this it'll allow me to create less PDFs outside and then upload. I also wish would partner with a HOA collections agency that way we could streamline everything. Review Source Response from Pay HOA March 13, 2025 Ryan, I've passed your feedback on to the appropriate party on our end. Thanks for the review! JH Janet H. Treasurer Accounting Used the software for: 1-2 years ### "Great way to manage property!" March 4, 2025 5.0 Will definitely recommend to others. Cost is very reasonable Pros Very simple to use! Great way to keep all of the information in one place. Helpful staff whenever you have a question and they are easy to get in touch with. Cons Would like to be able to customize some reports easier. There may be a way and I just have not found it Review Source Response from Pay HOA March 13, 2025 Thanks Janet, appreciate your recommendation! EG Erik G. HOA Manager Real Estate Used the software for: 2+ years ### "Best HOA Management Software!" March 4, 2025 5.0 Have a question. Email and they respond fast. Never had an issue that wasn’t resolved asap. Pros Anything and everything needed for HOA management at your finger tips. Cons I think it can benefit from some additional management features. More robust calendar, a task section and note section on each HOA account. Review Source Response from Pay HOA March 13, 2025 Appreciate the kind words, Erik. Thanks for the review! 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