# Page 6 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is PayHOA the right HOA solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146693/PayHOA/reviews

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PayHOA

4.7 (574)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 6 - Reviews of PayHOA

## Showing most helpful reviews

Showing 126-150 of 574 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Anthony S.  
Administrative  
Government Administration  
Used the software for: 6-12 months

### "PayHOA Review"

March 4, 2025

5.0

It has been really positive so far. I love the on the website storage of documents. That has made things convenient for a management committee to put out documents that need to be publicly available.

Pros

It’s really quite convenient and self explanatory for anyone who has any computer knowledge.

Cons

Currently there is not a button to sign out of your account. I’ve found when you close the tab, it signs you out. However, adding a feature or a button to make sure you have signed out before you exit the browser would be helpful.

Switched from

[Google Business Review Link Generator](https://www.capterra.com/p/205038/Google-Business-Review-Link-Generator/)

Google business really wasn’t equipped to deal with all the needs of an HOA. This product really is.

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review Anthony, glad it has been a really positive experience so far!

jS

julie S.  
Administer  
Real Estate  
Used the software for: 6-12 months

### "PAYHOA review"

March 27, 2025

3.0

Its been ok, ultimately, we are going to be switching programs because it does not have everything we want.

Pros

Ease of emailing specific homeowners and homeowners seem to think the program is easy to use overall.

Cons

Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners.

Alternatives considered

[MyWorks Sync](https://www.capterra.com/p/178702/MyWorks-Sync/)

Reason for choosing PayHOA

we will be switching over to sync because it seems to have more things to help the admin and homeowners

Review Source

Response from Pay HOA

April 3, 2025

Hi Julie, Thanks for taking the time to review PayHOA. I'd love to jump on a quick call to learn more about your specific needs. I'm not familiar with MyWorks, but would love to better understand what functionality we could improve to keep you at PayHOA. There could also be cases where PayHOA does some of the things you need, like linking compliance to owner profiles, but the workflow or configurations are preventing it from working as you'd like. Please let me know if you're up for a quick conversation! Best, Mike

DS

Debi S.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "PAYHOA Software Review"

March 24, 2025

5.0

The support is awesome! And you get quick response by using the chat window within the software. Great job everyone.....keep it up!

Pros

As a neighborhood, we have more control of what our neighbors are paying for and this software really does the work for YOU! Not to mention how much money we are saving over using a Management Company. You DON'T know what they are really doing with your money. Take control NOW!

Cons

There is nothing that I dislike about this software!

Review Source

Response from Pay HOA

March 25, 2025

We're glad you've had a positive experience with both the software and our support team. Thanks for the review, Debi!

AS

Alexis S.  
Treasurer  
Real Estate  
Used the software for: 1-2 years

### "Great system for medium sized building (24 units)"

March 4, 2025

5.0

It has been a huge help for our HOA board as our building is self managed.

Pros

It is an intuitive system that is easy to use. Additionally, when we need help, we get a quick response.

Cons

We would like some intuitive reports with creating budgets. Like if we wanted a 3% increase, we could enter that and the system would populate the change throughout. Also, you cannot delete categories, I would like to be able to remove them if we no longer use a certain category.

Alternatives considered

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Reason for choosing PayHOA

The demo was very informative and gave me a very realistic idea of what to expect and met all of our needs. Also price.

Review Source

Response from Pay HOA

March 13, 2025

Glad you're realizing such great value. Thanks for the review, Alexis!

MB

Mark B.  
ceo  
Management Consulting  
Used the software for: 2+ years

### "Great company"

March 4, 2025

5.0

Pros

The software is easy to use, and the technical support is fantastic. If I ever have a question, I email my support person, and I get an answer back that actually answers my question, sometimes within a few hours, always within 24 hours.

Cons

I have used a few of these programs designed for boards and managers. This is the most comprehensive and easy to use too!

Alternatives considered

[Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)

Reason for choosing PayHOA

Better dashboard, better features. Ease of use.

Review Source

Response from Pay HOA

March 13, 2025

Mark, appreciate the review! Glad you've found things easy to use and value in our support.

LG

Lori G.  
Community Manager  
Management Consulting  
Used the software for: 2+ years

### "Highly Recommended!"

March 4, 2025

5.0

I use PayHOA for everything but accounts payable. I love that the violation platform is super easy to use. Adding templates takes seconds where other providers it feels like you need a master's degree in programming! The survey option is great! The company is always very accommodating with special requests and bug fixes.

Pros

PayHOA is super user friendly, more than any other platform I've used.

Cons

There are occasion little glitches that are more of an annoyance than a problem.

Review Source

Response from Pay HOA

March 13, 2025

Lori, our goal is always to be the most user friendly HOA management platform, so we're pleased to hear that has been your experience. Thanks for the recommendation!

KH

Kimberly H.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Treasurer/Board Member"

March 19, 2025

5.0

It was easy to setup. Requests for help are responded to quickly and they have great follow-up. I would recommend to other HOAs.

Pros

We are a small HOA and management was all manual. PayHOA allow us to automate managing our owners and various requests such as ARB requests, invoicing, and managing communications.

Cons

There is not an easy way to assign current year fees paid in the previous year so spend against budget doesn't show correctly. Also need more of owner field available when creating emails, for example ability to send email to owners with their contact information for verification and updates.

Review Source

Response from Pay HOA

April 3, 2025

Appreciate your review, Kimberly. I've passed your feedback on to our ProductTeam for future consideration. Appreciate that insight and context.

LS

Lena S.  
HOA Board  
Real Estate  
Used the software for: 6-12 months

### "PayHOA. Very happy and satisfied with our experience."

April 1, 2025

5.0

We are extremely happy with our decision to use PayHOA—it meets our Association's needs perfectly. We are also deeply grateful to their team for their outstanding support.

Pros

Price, customer service, features, commitment to improvement.

Cons

Mailing time frames, but it's done by a third party.

Alternatives considered

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing PayHOA

Better deal in every aspect. Price, functionality, customer service, incentives.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

PayHOA serves better for self-management purposes, more cost-effective and way more customer friendly.

Review Source

Response from Pay HOA

April 8, 2025

Thanks so much for the review, Lena. We're glad you're seeing both cost savings and value from our support!

RH

Ryan H.  
Treasurer  
Real Estate  
Used the software for: 2+ years

### "Simplify HOA processes"

March 5, 2025

5.0

By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all facets.

Pros

The widgets at the top of the page allow me to quickly see what's going on within the HOA without spending a ton of time researching.

Cons

I wish there were a way to add a custom template to mailbox and broadcast. By doing this it'll allow me to create less PDFs outside and then upload. I also wish PayHOA would partner with a HOA collections agency that way we could streamline everything.

Review Source

Response from Pay HOA

March 13, 2025

Ryan, I've passed your feedback on to the appropriate party on our end. Thanks for the review!

JD

Joanne D.  
Treasurer  
Accounting  
Used the software for: 1-2 years

### "Vineyards review "

March 19, 2025

5.0

Overall experience is pretty good. The board is happy with the product.

Pros

Keeps all of our HOA needs in one place.

Cons

The reaccuring invoices do not send correctly and are worded weird when sent to homeowners.

Alternatives considered

[Sublime Text](https://www.capterra.com/p/179535/Sublime-Text/)

Reason for choosing PayHOA

Price and functionality. We wanted to use something that had most or all of the features we needed.

Review Source

Response from Pay HOA

March 20, 2025

Thanks Joanne, appreciate the review. Glad you're having a good experience with the product. Our support team (support@payhoa.com) can potentially help with the issues you're seeing on recurring invoices. Feel free to reach out to them. Thanks again, Earl Laing VP, Marketing | PayHOA

aB

angela B.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "PayHOA is FANTASTIC!"

January 22, 2026

5.0

PayHOA has plenty of cool features. As a self managed HOA, PayHOA makes our lives easier. PayHOA has stood out from the beginning.

Pros

Super user friendly. Useful features. Customer service is great! Anytime I need any type of assistance, they reach out right away...usually

Cons

Biggest issue is mainly with the bank PayHOA uses, AAB lockbox is awful. We may have to go back to our old bank :-(

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing PayHOA

Price, ease of use, customer service.....

Review Source

Response from Pay HOA

January 22, 2026

Angela, We appreciate the kind words. We're glad PayHOA has stood out from the beginning and that our features and customer service have made your life easier as a self-managed HOA. We're sorry to hear the AAB lockbox experience hasn't been great. If you're open to it, reach out to our support team at support@payhoa.com, and we will have our banking team investigate issues with your lockbox to make sure it’s configured correctly. We'd like to help if we can. Thanks for being part of the PayHOA community!

DM

Dennis M.  
Treasurer  
Accounting  
Used the software for: Less than 6 months

### "PayHOA as a Homeowners Associations (HOA) Online Accounting System"

October 31, 2024

4.0

Once this online accounting system is understood, it runs pretty well. I have used PayHOA's support team on several occasions and they have answered all my questions in a timely manner.

Pros

PayHOA has many distinct features fully suitable to Homeowners Associations (HOA's). Some features are not necessarily intuitive upfront, but once you know the little quirks of the system, everything moves smoothly. Monthly reconciliation within PayHOA is pretty straight forward. All that said, PayHOA appears to be a reasonably efficient online accounting program for HOA organizations with many prominent features customized to HOA's. Coming off QuickBooks after 10 years, I can state PayHOA is a good value and I would recommend this product for HOA's.

Cons

The most notable and disparaging feature is PayHOA's third party bank interface. PayHOA uses PLAID as their Bank Interface. The balance pulled by PLAID from the bank is often several days behind the actual balance posted in the associated bank account when viewed on PayHOA's "Transactions" page. It does eventually catch up, but it is frustrating not being able to see a matching bank balance on the same day transactions are posted in the bank account at the bank. In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly Depreciation. Manual journals are required for each month's Depreciation. Report customization is somewhat limited, but I'm hopeful this may improve as time goes on.

Alternatives considered

[CINC](https://www.capterra.com/p/143799/CINC-Systems/)[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Condo Manager](https://www.capterra.com/p/106828/Condo-Manager/)

Reason for choosing PayHOA

Customized for HOA's, as well as a good financial value.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

The technical department of QuickBooks did not maintain their cloud database for my instance. Once errors were found in QuickBooks online database, they wanted me to pay for the fix. It was not my job to maintain QuickBooks backend database.

Review Source

AA

Annemarie A.  
Secretary  
Real Estate  
Used the software for: Less than 6 months

### "Breeze Hill HOA"

January 19, 2026

5.0

Love the whole experience. Our homeowners love how easy it is to find everything they need to know. The budget and expenditures to date is awesome

Pros

The ease in navigating the plate form. Our HOA rolled this out in October and our homeowners love how easy it is to use

Cons

Some of the billing/invoice procedures cause us some issues. We seem to have problems with double billing or credits

Review Source

Response from Pay HOA

January 20, 2026

Thank you for the review. We're glad your homeowners are loving the platform and finding everything they need easily. If you're still running into issues with double billing or credits, please reach out to our support team at support@payhoa.com. They'd be happy to help get that sorted out. Thanks for being part of the PayHOA community!

PW

Paul W.  
HOA President  
Real Estate  
Used the software for: 1-2 years

### "Yes, you can move from a professional management back to self-governing"

March 20, 2025

5.0

The HOA originally was self-governing for the first few years of existence. We then moved to a professional management company that was impersonal, didn't seem to be very knowledgeable and only was adept at sending invoices while charging us for full services. We evaluated other management companies but eventually evaluated moving back to self-governing because there were online management applications such as PayHOA available. In addition to the cost savings vs. a professional management company, we are able to do ourselves much of what the professional management company provided ourselves.

Pros

PayHOA provides the HOA Board of Directors and HOA members a central location to handle dues, share documents, send and track violations, initiate requests and more. It has been an extreme time saver.

Cons

Honestly, not really any cons. We have been using it for over two years and not really any cons.

Review Source

Response from Pay HOA

March 25, 2025

Love the cost savings and efficiency gains you and your self managed HOA are realizing, Paul. We apprecaite you taking the time for the review.

EG

Erik G.  
HOA Manager  
Real Estate  
Used the software for: 2+ years

### "Best HOA Management Software!"

March 4, 2025

5.0

Have a question. Email and they respond fast. Never had an issue that wasn’t resolved asap.

Pros

Anything and everything needed for HOA management at your finger tips.

Cons

I think it can benefit from some additional management features. More robust calendar, a task section and note section on each HOA account.

Review Source

Response from Pay HOA

March 13, 2025

Appreciate the kind words, Erik. Thanks for the review! We'll pass your comments on about the calendar and other items to our product team.

JH

Janet H.  
Treasurer  
Accounting  
Used the software for: 1-2 years

### "Great way to manage property!"

March 4, 2025

5.0

Will definitely recommend to others. Cost is very reasonable

Pros

Very simple to use! Great way to keep all of the information in one place. Helpful staff whenever you have a question and they are easy to get in touch with.

Cons

Would like to be able to customize some reports easier. There may be a way and I just have not found it

Review Source

Response from Pay HOA

March 13, 2025

Thanks Janet, appreciate your recommendation!

RW

Randal W.  
President  
Real Estate  
Used the software for: 1-2 years

### "Have HOA, must take a look. Awesomeness "

March 7, 2025

5.0

10 out of 10. Highly recommended. It has taken a dreaded task to one I look forward to because of all the data feedback. It is so spot on to promote transparency and collaboration with our community.

Pros

First and foremost was that a live person helped us get set up correctly right away in the very beginning and answered all our follow-up questions after we had used it awhile, for no additional cost. This is what made it a standout for us. Then the ease of use as well as on the mark for helping manage nearly all HOA tasks. Reduced the bookwork considerably to the point we don’t need to hire accountants. PayHOA has it all righ down to doing taxes.

Cons

Limited text with no reply options but that’s about it for our needs. Small but really the name PayHOA confuses our members. Sure they can pay through here but I really want them to use the wonderful transparency options for all members. PayHOA really doesn’t do it justice, not catching for all the potential it has. Sorry.

Review Source

Response from Pay HOA

March 10, 2025

Randal, we give your review a 10/10. Appreciate the feedback and kind words!

BS

Boddie S.  
Vice-President  
Information Services  
Used the software for: 1-2 years

### "HOA COMMUNICATION IS THE BEST!!!"

March 5, 2025

4.0

Really like the app to be able to talk by email to 200 residents of our HOA!!

Pros

Communication is enhanced among members of the community

Cons

Some things aren’t available and sometimes there are glitches.

Review Source

Response from Pay HOA

March 13, 2025

Glad you're seeing improvements around communication in your community! Thanks for the review, Boddie!

PL

Patti L.  
HOA Treasurer  
Management Consulting  
Used the software for: 1-2 years

### "Great product for small self-managing HOAs"

March 19, 2025

5.0

My overall experience has been excellent.

Pros

The online management system is pretty easy to figure out and the support for questions is awesome. If the bot doesn’t answer my question, I can send the question to the staff. Response time varies from an hour to a day. I have always been satisfied with the help I receive.

Cons

Uploading documents: if you want to have a document stored in more than one place in the system, you have to do it individually each time. Also, only one document at a time can be uploaded. Storing correspondence with vendors: at this time there is no way to do this but to upload a picture of the email into the vendor’s file. It would be nice to have a communications thread with vendors similar to that of homeowners.

Review Source

Response from Pay HOA

March 20, 2025

Glad you've had an excellent experience thus far, Patti. Thanks for the review!

EY

Ellen Y.  
Treasurer  
Real Estate  
Used the software for: 2+ years

### "Good but needs work "

March 5, 2025

4.0

I have been using PAYHOA for 3 years now. It is a good product but can be so much better.

Pros

Their response time for issues. Ease to add someone and change owners of properties.

Cons

The reporting and accounting functions are not good. You can tell that accounting personnel did not have much say in the design.

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the feedback, Ellen. We're committed to always improving the platform and will pass this feedback off to the appropriate parties on our end. Accounting is one of the key focus areas we're working on currently! Thanks again, Earl Laing VP of Marketing | PayHOA

RC

Raymond C.  
President and Board Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Not very happy"

March 5, 2025

2.0

less than mediocre experience, was expecting support from person who contacted us, and now it seems the only support is during business hours with the robot, or text help

Pros

The idea of automating things as much as possible

Cons

Support, We kept this service because we were told we would be helped. We have many problems that have not been resolved to this day, and it took a long time to solve some of the problems were already solved.

Review Source

Response from Pay HOA

March 5, 2025

Hi Raymond, I'm very sorry to hear about your experience with our support team. I would love to schedule a call to learn more and ensure this doesn't happen again. Please feel free to email me directly at mike@payhoa.com. You can also schedule a screen share with our support team at your convenience by clicking the "Help" icon at the bottom left corner of the page and scrolling down to "schedule a 15-minute meeting." These are completely free and unlimited. They are a great way to get 1-on-1 support whenever you need it. Best, Mike Bollinger CEO | PayHOA

LG

Linda G.  
Treasurer  
Accounting  
Used the software for: 2+ years

### "WORTH EVERY DIME! "

March 24, 2025

5.0

Overall, I greatly encourage HOA/POA members to remove the burden of handling HOA funds in a nonchalant manner and place it properly into an accounting platform next to bank accounts.

Pros

The PayHOA platform is easy to setup, intuitive and very affordable. In addition, I have had great phone/text support when adding new functions like mailbox option and yearly taxes. Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. Lastly, when the membership elects new officers everything is in one place and easily taught to the next oncoming officer.

Cons

I have no cons, anything I had complications with was from my lack of understanding the platform, a quick refresher from PayHOA staff resolved any issues I had.

Review Source

Response from Pay HOA

March 25, 2025

We're glad you've found PayHOA to be worth every dime, Linda. Thanks for taking the time to provide this detailed review!

SO

Stanley O.  
Sales  
Retail  
Used the software for: 1-2 years

### "Writing the pay HOA"

March 4, 2025

5.0

The PHA has been a great asset to all the residents that use the PHOA and it’s made it much easier for us to keep up with all the proceeds

Pros

The nice thing about the pay HOA allows all the residents to make payments that would go straight into the bank account rather than them have to send in checks every quarter or annually.

Cons

The pay HOA is very easy to use so I’m not sure there’s anything that I really dislike about it

Reason for choosing PayHOA

The pay HOA was very cost-effective. It looked like it was the best for our needs.

Review Source

Response from Pay HOA

March 13, 2025

Stanley, thanks for the review. Glad the software has been so cost effective for you!

AA

Amy A.  
Secretary  
Accounting  
Used the software for: 2+ years

### "Wonderful Platform "

March 4, 2025

5.0

We were in dire need of a pay platform for our Association. This one was above and beyond expectations.

Pros

Nice and clear information laid out on each page. Many options to store info and user friendly for homeowners.

Cons

The UNITS tab is great to see each homeowner's snapshot. Having photos for each is a great idea and makes things more personal.

Alternatives considered

[eUnify](https://www.capterra.com/p/137049/eUnify/)

Reason for choosing PayHOA

This one seemed the most visually pleasing and easy to use. Lots of info on one page.

Review Source

Response from Pay HOA

March 13, 2025

We're glad that PayHOA has performed "above and beyond expectations. Thanks for the review, Amy!

GH

Gary H.  
Board Member  
Public Relations and Communications  
Used the software for: 2+ years

### "Very Good Product, but could be great"

March 4, 2025

4.0

Pros

Overall, it's an excellent product for the accounting and management of our HOA. It's also easy to use for board members and owners!

Cons

We were told an app would be developed, as well as the ability to cast ballots for voting and other issues and proxy forms, but I was recently told that is far off in the future. An app that allows a board member or covenant inspector to take pictures of violations or issues that need maintenance repairs is required to fulfill our board's needs.

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the feedback and review, Gary. We're actively working on the voting module and other roadmap items and hope to get them built out in the very near future.

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