# Page 7 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is PayHOA the right HOA solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146693/PayHOA/reviews --- PayHOA 4.7 (586) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 7 - Reviews of PayHOA ## Showing most helpful reviews Showing 151-175 of 586 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Chris M. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Great software! Great customer service." May 1, 2025 5.0 Customer service is really good, it was easy to implement. Very good product. Very affordable - I like that you can add on what you want and not have to pay for things you don't use. Pros We migrated from QBO to and the product is so much easier to use for HOA's. Invoicing is a breeze, having the ability to see when a homeowner opens and reads your statements is really nice, so is the automatic fee assessments. Cons Banks reconciliations are really easy until you have to transfer funds between accounts. That's kind of confusing. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QBO isn't really compatible with HOA's; billing is a nightmare Review Source Response from Pay HOA May 5, 2025 Chris, we're so glad you're having such a positive experience this far and have found it easier than QBO. PL Patti L. HOA Treasurer Management Consulting Used the software for: 1-2 years ### "Great product for small self-managing HOAs" March 19, 2025 5.0 My overall experience has been excellent. Pros The online management system is pretty easy to figure out and the support for questions is awesome. If the bot doesn’t answer my question, I can send the question to the staff. Response time varies from an hour to a day. I have always been satisfied with the help I receive. Cons Uploading documents: if you want to have a document stored in more than one place in the system, you have to do it individually each time. Also, only one document at a time can be uploaded. Storing correspondence with vendors: at this time there is no way to do this but to upload a picture of the email into the vendor’s file. It would be nice to have a communications thread with vendors similar to that of homeowners. Review Source Response from Pay HOA March 20, 2025 Glad you've had an excellent experience thus far, Patti. Thanks for the review! BS Boddie S. Vice-President Information Services Used the software for: 1-2 years ### "HOA COMMUNICATION IS THE BEST!!!" March 5, 2025 4.0 Really like the app to be able to talk by email to 200 residents of our HOA!! Pros Communication is enhanced among members of the community Cons Some things aren’t available and sometimes there are glitches. Review Source Response from Pay HOA March 13, 2025 Glad you're seeing improvements around communication in your community! Thanks for the review, Boddie! EY Ellen Y. Treasurer Real Estate Used the software for: 2+ years ### "Good but needs work " March 5, 2025 4.0 I have been using for 3 years now. It is a good product but can be so much better. Pros Their response time for issues. Ease to add someone and change owners of properties. Cons The reporting and accounting functions are not good. You can tell that accounting personnel did not have much say in the design. Review Source Response from Pay HOA March 13, 2025 Thanks for the feedback, Ellen. We're committed to always improving the platform and will pass this feedback off to the appropriate parties on our end. Accounting is one of the key focus areas we're working on currently! Thanks again, Earl Laing VP of Marketing | PayHOA RC Raymond C. President and Board Member Non-Profit Organization Management Used the software for: 6-12 months ### "Not very happy" March 5, 2025 2.0 less than mediocre experience, was expecting support from person who contacted us, and now it seems the only support is during business hours with the robot, or text help Pros The idea of automating things as much as possible Cons Support, We kept this service because we were told we would be helped. We have many problems that have not been resolved to this day, and it took a long time to solve some of the problems were already solved. Review Source Response from Pay HOA March 5, 2025 Hi Raymond, I'm very sorry to hear about your experience with our support team. I would love to schedule a call to learn more and ensure this doesn't happen again. Please feel free to email me directly at mike@payhoa.com. You can also schedule a screen share with our support team at your convenience by clicking the "Help" icon at the bottom left corner of the page and scrolling down to "schedule a 15-minute meeting." These are completely free and unlimited. They are a great way to get 1-on-1 support whenever you need it. Best, Mike Bollinger CEO | PayHOA LG Linda G. Treasurer Accounting Used the software for: 2+ years ### "WORTH EVERY DIME! " March 24, 2025 5.0 Overall, I greatly encourage HOA/POA members to remove the burden of handling HOA funds in a nonchalant manner and place it properly into an accounting platform next to bank accounts. Pros The platform is easy to setup, intuitive and very affordable. In addition, I have had great phone/text support when adding new functions like mailbox option and yearly taxes. Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. Lastly, when the membership elects new officers everything is in one place and easily taught to the next oncoming officer. Cons I have no cons, anything I had complications with was from my lack of understanding the platform, a quick refresher from staff resolved any issues I had. Review Source Response from Pay HOA March 25, 2025 We're glad you've found PayHOA to be worth every dime, Linda. Thanks for taking the time to provide this detailed review! SO Stanley O. Sales Retail Used the software for: 1-2 years ### "Writing the pay HOA" March 4, 2025 5.0 The PHA has been a great asset to all the residents that use the PHOA and it’s made it much easier for us to keep up with all the proceeds Pros The nice thing about the pay HOA allows all the residents to make payments that would go straight into the bank account rather than them have to send in checks every quarter or annually. Cons The pay HOA is very easy to use so I’m not sure there’s anything that I really dislike about it Reason for choosing PayHOA The pay HOA was very cost-effective. It looked like it was the best for our needs. Review Source Response from Pay HOA March 13, 2025 Stanley, thanks for the review. Glad the software has been so cost effective for you! ME Marlen E. HOA Commercial Real Estate Used the software for: 1-2 years ### "The HOA APP is a Good APP" April 21, 2025 5.0 All so far has been good, they have made upgrades to their system and they are always around to help us figure things out when we just dont understand a process. Pros PAY HOA has been a great tool for us withn a small Community. We are very happy as weve been with them for 4-5 years and they have always served us well.. They help us when we are stock and cannot figure something out via text and or phone. They reach out to us to make sure we are satisfied and or to foolow up make sure we are set and dont have any other pennding questions or issues etc. We certainkly recommend them to other associations! Cons I would like to see them be abit quicker in responding however whenever we really need quick results they do try to meet our needs.. It is a matter of learingnin the system watching some videos or readinf the instructions etc.. Review Source Response from Pay HOA April 24, 2025 Thank you for the review, Marlen! We very much appreciate it. AA Amy A. Secretary Accounting Used the software for: 2+ years ### "Wonderful Platform " March 4, 2025 5.0 We were in dire need of a pay platform for our Association. This one was above and beyond expectations. Pros Nice and clear information laid out on each page. Many options to store info and user friendly for homeowners. Cons The UNITS tab is great to see each homeowner's snapshot. Having photos for each is a great idea and makes things more personal. Alternatives considered [eUnify](https://www.capterra.com/p/137049/eUnify/) Reason for choosing PayHOA This one seemed the most visually pleasing and easy to use. Lots of info on one page. Review Source Response from Pay HOA March 13, 2025 We're glad that PayHOA has performed "above and beyond expectations. Thanks for the review, Amy! GH Gary H. Board Member Public Relations and Communications Used the software for: 2+ years ### "Very Good Product, but could be great" March 4, 2025 4.0 Pros Overall, it's an excellent product for the accounting and management of our HOA. It's also easy to use for board members and owners! Cons We were told an app would be developed, as well as the ability to cast ballots for voting and other issues and proxy forms, but I was recently told that is far off in the future. An app that allows a board member or covenant inspector to take pictures of violations or issues that need maintenance repairs is required to fulfill our board's needs. Review Source Response from Pay HOA March 13, 2025 Thanks for the feedback and review, Gary. We're actively working on the voting module and other roadmap items and hope to get them built out in the very near future. AF Alex F. President Management Consulting Used the software for: 1-2 years ### "Don’t know what you are missing" March 5, 2025 5.0 Since day one we setup all our bank transferred data set users and boom the rest was cake. We were also able to integrate it to our website for easy payments. Pros The ease of use. Merging all our data from quick books to was a breeze. Cons Aside from not having a mobile app. To be honest there are no cons. Whenever we got stuck they were available to help us with just a phone call or email. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing PayHOA Pay Hoa was a no Brainer for Small HOA communities with a small budget, yet the program has the potential for large communities as well. Switched from [TownSq](https://www.capterra.com/p/179206/TownSq/) Simply the Lack of features the program offered Review Source Response from Pay HOA March 13, 2025 Alex, we very much appreciate the detailed review! Glad you found the software to be a "no brainer." RW Randal W. President Real Estate Used the software for: 1-2 years ### "Have HOA, must take a look. Awesomeness " March 7, 2025 5.0 10 out of 10. Highly recommended. It has taken a dreaded task to one I look forward to because of all the data feedback. It is so spot on to promote transparency and collaboration with our community. Pros First and foremost was that a live person helped us get set up correctly right away in the very beginning and answered all our follow-up questions after we had used it awhile, for no additional cost. This is what made it a standout for us. Then the ease of use as well as on the mark for helping manage nearly all HOA tasks. Reduced the bookwork considerably to the point we don’t need to hire accountants. has it all righ down to doing taxes. Cons Limited text with no reply options but that’s about it for our needs. Small but really the name confuses our members. Sure they can pay through here but I really want them to use the wonderful transparency options for all members. PayHOA really doesn’t do it justice, not catching for all the potential it has. Sorry. Review Source Response from Pay HOA March 10, 2025 Randal, we give your review a 10/10. Appreciate the feedback and kind words! KB Kevin B. President Recreational Facilities and Services Used the software for: Less than 6 months ### "PayHOA is Easy to Use" July 13, 2025 5.0 It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports. Pros It is very convenient and easy to use, and it saves us a lot of money! Management companies charge high fees, while is easy to use and it lets us self-manage our community for a fraction of the price of a management company. We would have had to raise HOA fees if we didn't switch over from a management company. Cons Nothing yet; the platform seems to work great and the homeowners have only given us good feedback about it. Review Source Response from Pay HOA July 30, 2025 Hey Kevin, thanks so much for the great review. Love to see how much benefit you're seeing...especially from a financial perspective! TA Tammy A. HOA treasurer and area representative Non-Profit Organization Management Used the software for: 1-2 years ### "HOA treasurer " March 10, 2025 4.0 Overall, our team has had a great client experience. Response time for questions is very good and the staff is very professional and helpful. Pros I enjoy the ease of searching for homeowners and being able to provide quick and up to date information to board members. The tag feature is also easy to use and helpful to create much needed groups for reporting. Cons Some of the features are somewhat hidden. Review Source Response from Pay HOA March 11, 2025 Tammy, thanks so much for the review. We're glad you've had such a great client experience thus far! FG Fran G. President Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use and cost effective " March 6, 2025 5.0 It has been very positive. This is a cost saving solution for small communities. Pros It allows a HOA to be transparent with all documents making them public for all homeowners in community. It provides a variety of modules under one umbrella 😊 Cons That not everyone in the community accesses the information available. Alternatives considered [LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/) Reason for choosing PayHOA The management company cost the community too much for too little Review Source Response from Pay HOA March 10, 2025 Fran, we appreciate the review. We're glad you've realized the cost savings you mentioned. MM Micky M. Board Director-Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Great tool to manage your HOA and communicate with owners and renters!" March 22, 2025 5.0 Very good. great tool, great support. Setup was easy. I also like the integration of Google pictures of the Units. Pros First of all I still like it :) It is easy to use with knowledgeable live support who helps with setup Cons We are a small self managed HOA on volunteer base. I would have loved to see a discount. We fell in the bigger price packet by only 11 units. If we had 99 instead of 110 units it would be more affordable. Also we work mainly on the weekends and there is no support available. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing PayHOA The 30 day free trial, had everything we needed and wanted. Very User friendly Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Too expensive, lack of support, old excel view, no communication with Owners Review Source Response from Pay HOA March 25, 2025 Thank you for the review, Micky! WH Windy H. HOA President Real Estate Used the software for: 1-2 years ### "Great Platform made easy to manage HOA" April 8, 2025 5.0 We have tried another software, and by far this was the simplest with all the accommodations that our HOA needed. Pros Simple and easy to use, I get quick responses to questions via there portal . And the videos make things simple. Cons That if I need an answer right away,y it takes a moment. Alternatives considered [MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/) Reason for choosing PayHOA The Pricing for the platform and also is simple to export Review Source Response from Pay HOA April 10, 2025 Very much appreciate the review, Windy! KC Kay C. Treasurer Accounting Used the software for: 1-2 years ### "A good software for the price" March 19, 2025 5.0 If you don’t sign up for their extended service, they were a big unhelpful helping us get started. But now, after using them for 2 years, I really appreciate the software. I don’t miss my old management company AT ALL. Pros Everything associated with our HOA is in one place. Invoices, emails, etc. Cons It is set up different from other software I’ve used, like Quickbooks. It was difficult to get started. I REALLY should have watched the video. That was a big mistake on my part. Review Source Response from Pay HOA March 20, 2025 Thank you for the review, Kay. JM Jaci M. Board of Directors, Secretary Non-Profit Organization Management Used the software for: 1-2 years ### "PayHOA is worth every penny!" March 21, 2025 5.0 Love using ! Besides the great fo communication aspects, the budgeting/accounting capabilities are awesome. We are also able to meet the requirements of our state law to have all documents, meeting minutes and financial records available to our owners 24/7! Pros As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc) Cons We regularly lose the link with our linked banking accounts and have had difficulty linking some of our other bank accounts Review Source Response from Pay HOA March 25, 2025 Very much appreciate the great review, Jaci. We're glad that you feel the platform is "worth every penny." Thanks again! KM Kelly M. Team Lead Management Consulting Used the software for: 2+ years ### "Team Lead - Your HOA" March 19, 2025 5.0 I have always had great experiences with - their response time is terrific. Pros The ease of using it. This is so user-friendly, for us and the homeowners! Cons To be honest there is nothing I like least about ! Review Source Response from Pay HOA March 20, 2025 Thanks for the review, Kelly! GT Gary T. Treasurer Real Estate Used the software for: 6-12 months ### "Comes up short" March 6, 2025 4.0 Good program. Would be great if it would completely integrate with our bank. Pros Easy to use. Well designed program. Easy to navigate. Customer service response to questions is quick. Cons The program stopped integrating with our bank after four months of use. Tried to resolve issues with Plaid, but after several months it’s still not integrating with our bank. Paying for full service, not getting whole package. Alternatives considered [HOA Start](https://www.capterra.com/p/215897/HOA-Start/) Reason for choosing PayHOA Liked the design of the program. Easy of use. Customer service. Review Source Response from Pay HOA March 14, 2025 Hi Gary, Thanks for taking the time to provide feedback! I'm glad to hear the platform and support have been strong. I completely understand the frustration with Plaid. Unfortunately, some banks leave the Plaid network completely, which causes a total loss in bank connectivity. To counter this, we built a direct integration with a partner bank. This ensures 100% accurate transaction data and comes with additional functionality, like bank statements and check images visible in your PayHOA account. If you'd like to learn more, I'm happy to connect you with our bank partnership lead. Best, Mike ED Ed D. President Accounting Used the software for: 1-2 years ### "Helps keep our self managed HOA running smoothly" March 4, 2025 5.0 The experience is great! The people who assist with issues are stellar and any question gets answered and resolved in less than an hour normally Pros is easy to use and flexible enough to handle the complex issues that we have as a self managed HOA. Cons Integration with Stripe - doesn’t always work Alternatives considered [TownSq](https://www.capterra.com/p/179206/TownSq/) Reason for choosing PayHOA More robust functionality and the ability to customize to our needs Review Source Response from Pay HOA March 13, 2025 Ed, thanks for the review. Glad you've had a great experience with support. Any Stripe issues should hopefully be minimal, but if you do have problems don't hesitate to reach out to support@payhoa.com TC Tom C. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Excellent HOA Management Software" March 4, 2025 5.0 Have been totally pleased overall with . Since it is cloud based allows several people to access for the management side. Gives homeowners ability to review their account Pros One single point management software for any HOA. Easy to bill for dues. Complete history of communication with homeowners either by email or USPS. Cons Although we do not use the software for accounting it does provide basic needs. I use Quickbooks for additional functionality. Wish we had person to person support. Sometime hard to explain an issue in an email. Review Source Response from Pay HOA March 13, 2025 Thanks for the review, Tom! CB Carol B. Bookkeeper Non-Profit Organization Management Used the software for: 6-12 months ### "Loving PayHOA" March 19, 2025 4.0 It was fairly easy to set up. Any questions that I had were addressed quickly by . They spent the time I needed to get started and continue to be helpful when I have questions. Pros That it is made specifically for HOA’s. I previously was using Quickbooks which is just geared for general business. I like the ability to sent emails to all who have signed up. Cons The reports are not user friendly. They need a more robust report variety. Custom reports needs to have more options to design your own custom reports. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing PayHOA Price, ease of use. Specific to our needs Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) I wanted something specific to HOA’s. The program that I was using didn’t supply the information that I needed. Review Source SF Steve F. SVP and COO Information Technology and Services Used the software for: 1-2 years ### "Good HOA Application!" March 6, 2025 4.0 After a year of using we're still learning, but its definitely been a quantum improvement over all the paper reports and QuickBooks financials we've done for over 30 years! Pros is a pretty powerful HOA management tool. It has lots of capabilities that can make an HOA run more efficiently. Cons has some specific functionality that our HOA is working to get updated/changed to better fit our 600+ single-family home HOA requirements. Alternatives considered [HOALife](https://www.capterra.com/p/180926/HOALife-Inspector/) Reason for choosing PayHOA We considered it to be more cost effective and the Sales Demonstration, second time, was very impressive. Review Source Response from Pay HOA March 10, 2025 "Quantum improvement." You love to hear it. Thanks for the review, Steve! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.