# Page 7 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is PayHOA the right HOA solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146693/PayHOA/reviews

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PayHOA

4.7 (574)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 7 - Reviews of PayHOA

## Showing most helpful reviews

Showing 151-175 of 574 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AF

Alex F.  
President  
Management Consulting  
Used the software for: 1-2 years

### "Don’t know what you are missing"

March 5, 2025

5.0

Since day one we setup all our bank transferred data set users and boom the rest was cake. We were also able to integrate it to our website for easy payments.

Pros

The ease of use. Merging all our data from quick books to Payhoa was a breeze.

Cons

Aside from not having a mobile app. To be honest there are no cons. Whenever we got stuck they were available to help us with just a phone call or email.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing PayHOA

Pay Hoa was a no Brainer for Small HOA communities with a small budget, yet the program has the potential for large communities as well.

Switched from

[TownSq](https://www.capterra.com/p/179206/TownSq/)

Simply the Lack of features the program offered

Review Source

Response from Pay HOA

March 13, 2025

Alex, we very much appreciate the detailed review! Glad you found the software to be a "no brainer."

ME

Marlen E.  
HOA  
Commercial Real Estate  
Used the software for: 1-2 years

### "The HOA APP is a Good APP"

April 21, 2025

5.0

All so far has been good, they have made upgrades to their system and they are always around to help us figure things out when we just dont understand a process.

Pros

PAY HOA has been a great tool for us withn a small Community. We are very happy as weve been with them for 4-5 years and they have always served us well.. They help us when we are stock and cannot figure something out via text and or phone. They reach out to us to make sure we are satisfied and or to foolow up make sure we are set and dont have any other pennding questions or issues etc. We certainkly recommend them to other associations!

Cons

I would like to see them be abit quicker in responding however whenever we really need quick results they do try to meet our needs.. It is a matter of learingnin the system watching some videos or readinf the instructions etc..

Review Source

Response from Pay HOA

April 24, 2025

Thank you for the review, Marlen! We very much appreciate it.

FG

Fran G.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to use and cost effective "

March 6, 2025

5.0

It has been very positive. This is a cost saving solution for small communities.

Pros

It allows a HOA to be transparent with all documents making them public for all homeowners in community. It provides a variety of modules under one umbrella 😊

Cons

That not everyone in the community accesses the information available.

Alternatives considered

[LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/)

Reason for choosing PayHOA

The management company cost the community too much for too little

Review Source

Response from Pay HOA

March 10, 2025

Fran, we appreciate the review. We're glad you've realized the cost savings you mentioned.

CM

Chris M.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great software! Great customer service."

May 1, 2025

5.0

Customer service is really good, it was easy to implement. Very good product. Very affordable - I like that you can add on what you want and not have to pay for things you don't use.

Pros

We migrated from QBO to PayHOA and the product is so much easier to use for HOA's. Invoicing is a breeze, having the ability to see when a homeowner opens and reads your statements is really nice, so is the automatic fee assessments.

Cons

Banks reconciliations are really easy until you have to transfer funds between accounts. That's kind of confusing.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

QBO isn't really compatible with HOA's; billing is a nightmare

Review Source

Response from Pay HOA

May 5, 2025

Chris, we're so glad you're having such a positive experience this far and have found it easier than QBO.

TA

Tammy A.  
HOA treasurer and area representative  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "HOA treasurer "

March 10, 2025

4.0

Overall, our team has had a great client experience. Response time for questions is very good and the staff is very professional and helpful.

Pros

I enjoy the ease of searching for homeowners and being able to provide quick and up to date information to board members. The tag feature is also easy to use and helpful to create much needed groups for reporting.

Cons

Some of the features are somewhat hidden.

Review Source

Response from Pay HOA

March 11, 2025

Tammy, thanks so much for the review. We're glad you've had such a great client experience thus far!

MM

Micky M.  
Board Director-Secretary  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great tool to manage your HOA and communicate with owners and renters!"

March 22, 2025

5.0

Very good. great tool, great support. Setup was easy. I also like the integration of Google pictures of the Units.

Pros

First of all I still like it :) It is easy to use with knowledgeable live support who helps with setup

Cons

We are a small self managed HOA on volunteer base. I would have loved to see a discount. We fell in the bigger price packet by only 11 units. If we had 99 instead of 110 units it would be more affordable. Also we work mainly on the weekends and there is no support available.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing PayHOA

The 30 day free trial, had everything we needed and wanted. Very User friendly

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Too expensive, lack of support, old excel view, no communication with Owners

Review Source

Response from Pay HOA

March 25, 2025

Thank you for the review, Micky!

WH

Windy H.  
HOA President  
Real Estate  
Used the software for: 1-2 years

### "Great Platform made easy to manage HOA"

April 8, 2025

5.0

We have tried another software, and by far this was the simplest with all the accommodations that our HOA needed.

Pros

Simple and easy to use, I get quick responses to questions via there portal . And the videos make things simple.

Cons

That if I need an answer right away,y it takes a moment.

Alternatives considered

[MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/)

Reason for choosing PayHOA

The Pricing for the platform and also is simple to export

Review Source

Response from Pay HOA

April 10, 2025

Very much appreciate the review, Windy!

KC

Kay C.  
Treasurer  
Accounting  
Used the software for: 1-2 years

### "A good software for the price"

March 19, 2025

5.0

If you don’t sign up for their extended service, they were a big unhelpful helping us get started. But now, after using them for 2 years, I really appreciate the software. I don’t miss my old management company AT ALL.

Pros

Everything associated with our HOA is in one place. Invoices, emails, etc.

Cons

It is set up different from other software I’ve used, like Quickbooks. It was difficult to get started. I REALLY should have watched the video. That was a big mistake on my part.

Review Source

Response from Pay HOA

March 20, 2025

Thank you for the review, Kay.

JM

Jaci M.  
Board of Directors, Secretary  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "PayHOA is worth every penny!"

March 21, 2025

5.0

Love using PayHOA! Besides the great fo communication aspects, the budgeting/accounting capabilities are awesome. We are also able to meet the requirements of our state law to have all documents, meeting minutes and financial records available to our owners 24/7!

Pros

As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)

Cons

We regularly lose the link with our linked banking accounts and have had difficulty linking some of our other bank accounts

Review Source

Response from Pay HOA

March 25, 2025

Very much appreciate the great review, Jaci. We're glad that you feel the platform is "worth every penny." Thanks again!

KM

Kelly M.  
Team Lead  
Management Consulting  
Used the software for: 2+ years

### "Team Lead - Your HOA"

March 19, 2025

5.0

I have always had great experiences with PayHOA - their response time is terrific.

Pros

The ease of using it. This is so user-friendly, for us and the homeowners!

Cons

To be honest there is nothing I like least about PayHOA!

Review Source

Response from Pay HOA

March 20, 2025

Thanks for the review, Kelly!

GT

Gary T.  
Treasurer  
Real Estate  
Used the software for: 6-12 months

### "Comes up short"

March 6, 2025

4.0

Good program. Would be great if it would completely integrate with our bank.

Pros

Easy to use. Well designed program. Easy to navigate. Customer service response to questions is quick.

Cons

The program stopped integrating with our bank after four months of use. Tried to resolve issues with Plaid, but after several months it’s still not integrating with our bank. Paying for full service, not getting whole package.

Alternatives considered

[HOA Start](https://www.capterra.com/p/215897/HOA-Start/)

Reason for choosing PayHOA

Liked the design of the program. Easy of use. Customer service.

Review Source

Response from Pay HOA

March 14, 2025

Hi Gary, Thanks for taking the time to provide feedback! I'm glad to hear the platform and support have been strong. I completely understand the frustration with Plaid. Unfortunately, some banks leave the Plaid network completely, which causes a total loss in bank connectivity. To counter this, we built a direct integration with a partner bank. This ensures 100% accurate transaction data and comes with additional functionality, like bank statements and check images visible in your PayHOA account. If you'd like to learn more, I'm happy to connect you with our bank partnership lead. Best, Mike

CD

Cole D.  
President  
Real Estate  
Used the software for: 6-12 months

### "Better than the rest. "

September 15, 2025

5.0

It’s excellent. I’m not sure how our HOA managed the community before we had PayHOA. We’ve literally cut out invoice time and annual dues invoice time by 90%.

Pros

The ability to communicate quickly and effectively with our residents. It’s solved so many communication issues for our HOA.

Cons

I do wish there were social media integration and I think some of the mailing costs should be associated with your plan, to a certain limit.

Review Source

Response from Pay HOA

September 17, 2025

90% savings is amazing! Thanks so much for the review and sharing your story Cole!

ED

Ed D.  
President  
Accounting  
Used the software for: 1-2 years

### "Helps keep our self managed HOA running smoothly"

March 4, 2025

5.0

The experience is great! The people who assist with issues are stellar and any question gets answered and resolved in less than an hour normally

Pros

PayHOA is easy to use and flexible enough to handle the complex issues that we have as a self managed HOA.

Cons

Integration with Stripe - doesn’t always work

Alternatives considered

[TownSq](https://www.capterra.com/p/179206/TownSq/)

Reason for choosing PayHOA

More robust functionality and the ability to customize to our needs

Review Source

Response from Pay HOA

March 13, 2025

Ed, thanks for the review. Glad you've had a great experience with support. Any Stripe issues should hopefully be minimal, but if you do have problems don't hesitate to reach out to support@payhoa.com

TC

Tom C.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent HOA Management Software"

March 4, 2025

5.0

Have been totally pleased overall with PayHOA. Since it is cloud based allows several people to access for the management side. Gives homeowners ability to review their account

Pros

One single point management software for any HOA. Easy to bill for dues. Complete history of communication with homeowners either by email or USPS.

Cons

Although we do not use the software for accounting it does provide basic needs. I use Quickbooks for additional functionality. Wish we had person to person support. Sometime hard to explain an issue in an email.

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Tom!

SF

Steve F.  
SVP and COO  
Information Technology and Services  
Used the software for: 1-2 years

### "Good HOA Application!"

March 6, 2025

4.0

After a year of using PayHOA we're still learning, but its definitely been a quantum improvement over all the paper reports and QuickBooks financials we've done for over 30 years!

Pros

PayHOA is a pretty powerful HOA management tool. It has lots of capabilities that can make an HOA run more efficiently.

Cons

PayHOA has some specific functionality that our HOA is working to get updated/changed to better fit our 600+ single-family home HOA requirements.

Alternatives considered

[HOALife](https://www.capterra.com/p/180926/HOALife-Inspector/)

Reason for choosing PayHOA

We considered it to be more cost effective and the Sales Demonstration, second time, was very impressive.

Review Source

Response from Pay HOA

March 10, 2025

"Quantum improvement." You love to hear it. Thanks for the review, Steve!

KC

Kendra C.  
Treasurer  
Accounting  
Used the software for: 2+ years

### "PayHOA a Timesaver for Volunteer Treasurer"

March 4, 2025

5.0

Overall I would recommend PayHOA, particularly with the integration with the AAB banking and bookkeeping services. The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers.

Pros

PayHOA has really streamlined our processes, particularly around our financials and annual mailing.

Cons

PayHOA can be slow to roll out new features, but they have kept to their roadmap and helped us work around any issues.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Additional HOA-specific features, reasonable online/automated payment processing options, financial features good enough.

Review Source

Response from Pay HOA

March 13, 2025

Glad you're not only realizing the value of PayHOA, but also the Banking and Bookkeeping services. Appreciate the review Kendra!

LB

Larry B.  
Treasurer  
Real Estate  
Used the software for: 6-12 months

### "Guier Woods HOA"

March 4, 2025

4.0

I serve as treasurer of my HOA and I have become fairly familiar with PayHOA through many of the daily and monthly processes.

Pros

It appears to be a well designed system. Your people are very courteous and responsive.

Cons

Having issues with bank reconciliations and this has been going on for months.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Initially because PayHOA was used by our property management company.

Review Source

Response from Pay HOA

March 14, 2025

Hi Larry, I'm glad to hear our support team has been responsive, and the platform has been working well for you. I'm sorry to hear about the issues with your bank reconciliation. I'm happy to get you on a call with our accounting support team to get the issue resolved. Please feel free to reach out directly and I'll get a meeting scheeduled. Best, Mike

CB

Carol B.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Loving PayHOA"

March 19, 2025

4.0

It was fairly easy to set up. Any questions that I had were addressed quickly by PayHOA. They spent the time I needed to get started and continue to be helpful when I have questions.

Pros

That it is made specifically for HOA’s. I previously was using Quickbooks which is just geared for general business. I like the ability to sent emails to all who have signed up.

Cons

The reports are not user friendly. They need a more robust report variety. Custom reports needs to have more options to design your own custom reports.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing PayHOA

Price, ease of use. Specific to our needs

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I wanted something specific to HOA’s. The program that I was using didn’t supply the information that I needed.

Review Source

RW

Ritchie W.  
Board President  
Real Estate  
Used the software for: 2+ years

### "PayHOA Review"

October 4, 2024

5.0

Overall, I have been very pleased with the decision to use PayHOA. No system is perfect, but assistance is only an email away with a quick response.

Pros

I have been using PayHOA for over two years now. I selected PayHOA because it appeared simple to use, economical and, mostly, provided an opportunity to bypass crooked management companies. There is some work required to input the homeowner address and contact information initially, but all that information should be readily available. Creating invoices and the collection process works seamless. The same for issuing violations and completing communications with homeowners. The audit trail is also great to have when communications are delivered and read. I have also used the function for voting on an important bylaw change. It was very easy and effective. With a bylaw change, I also sent registered mail to all homeowners at a very reasonable rate and was so easy to use. As homes are sold, it is also very easy to archive old records and introduce new homeowners to the system.

Cons

There is limited phone assistance for homeowners directly to PayHOA but I do not think there is much need for the assistance. The system is fairly self-maintained, and it is another way to minimize costs.

Review Source

KS

Karole S.  
President of HOA  
Real Estate  
Used the software for: 6-12 months

### "PAYHOA is a LifeChanger for HOA President"

March 4, 2025

5.0

Overall, we are a small HOA that really doesn't need to spend a hefty amount on a property manager to handle all of this. The payment system in place for automated payments is simple to join, secure and reliable. For those owners who insist on checks, recording a payment is a breeze. The tax features are great, bank reconciliation, broadcasts. All work seamlessly together and very easy to use. Highly recommend this software for the price.

Pros

Easy to set up. Easy to use once it was set up. Love the broadcast feature, calendar and file storage. It's a great way to keep everything in one place. The tax features are also nice. Was able to send out 1099 NEC forms to all vendors this year quickly and inexpensive.

Cons

The budget feature gave me fits. Of course, it's probably user error, but I couldn't get the previous years amounts to populate, so I ended up entering in manually.

Review Source

Response from Pay HOA

March 13, 2025

"Life changer" is exactly what we love to hear. Glad things are going so well, Karole. We appreciate the detailed review. Please don't hesitate to reach out if you have questions on the any of the budgeting features.

CS

Coley S.  
Executive Director  
Real Estate  
Used the software for: 1-2 years

### "Perfect for self managed platform"

March 4, 2025

5.0

PayHOA has provided us with exactly what we needed as a small 30 unit self managed community.

Pros

Simple platform User friendly Accounting services are simple and easy to use

Cons

No direct call in number for customer support

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing PayHOA

Ease of use. It was simple and had everything we needed.

Review Source

Response from Pay HOA

March 13, 2025

Coley, thanks for the review! Glad it has been "everything you needed."

EB

Erenia B.  
Area Coordinator  
Real Estate  
Used the software for: 1-2 years

### "Friendly usage"

March 4, 2025

5.0

I like it a lot PayHOA it is very easy to use or learn how to do it

Pros

It is a very friendly platform, I can easily find what I am looking for.

Cons

The email templates for invoices cannot be edited

Review Source

Response from Pay HOA

March 13, 2025

Thanks, Erenia.

AY

Angela Y.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Definitely recommend"

March 4, 2025

5.0

My overall experience has been really good. As a board member, using PayHOA has saved us money verses going through an accounting firm or a third party management company.

Pros

The website is very easy to navigate. Support has been efficient getting back to you if you have any questions

Cons

I really haven't come across anything I haven't liked about PayHOA.

Review Source

Response from Pay HOA

March 13, 2025

Thanks, Angela. Appreciate you taking the time to write the review.

MM

Michaela M.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "I would HIGHLY recommend this company to anyone and everyone!"

March 4, 2025

5.0

Great! I would recommend this to anyone and everyone. I found this as I was searching for HOA management software, and I was immediately drawn to it. After looking through the product, it was clear that this was going to be a great fit for my business and Associations.

Pros

It is easy to use, has a great supporting staff and meets all of my small business needs in one place.

Cons

So far, I have not a single complaint about the quality of the product or the services I've received with PayHOA at this point.

Alternatives considered

[CINC](https://www.capterra.com/p/143799/CINC-Systems/)[TownSq](https://www.capterra.com/p/179206/TownSq/)

Reason for choosing PayHOA

It seemed simply and consolidated in all of the services and products that I needed to start up my own business. I also really like the aesthetic as it is clean and all flows nicely.

Switched from

[CINC](https://www.capterra.com/p/143799/CINC-Systems/)

I was starting my own small business and wanted to use different software from what I was already using.

Review Source

Response from Pay HOA

March 13, 2025

Wow, thanks for the detailed review Michaela! Very much appreciate it.

CB

Callie B.  
Owner, Managing Member  
Real Estate  
Used the software for: 1-2 years

### "Fortunate to have found PayHOA"

March 28, 2025

5.0

Extremely pleased with the platform and its features. The customer service is responsive and goes above and beyond to help and assist with any needs. PayHOA makes our HOA management more professional, efficient and reduces potential for errors, especially with financials.

Pros

Ease of use and customer support. The broadcast tool is definitely our most used feature and of great value to us.

Cons

Would like ability to choose or change URL for website.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

More customization and easier to use. Outstanding customer support. Price affordable for budget.

Review Source

Response from Pay HOA

April 1, 2025

Callie, very much appreciate the detailed review!

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