# Page 8 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is PayHOA the right HOA solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146693/PayHOA/reviews --- PayHOA 4.7 (586) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 8 - Reviews of PayHOA ## Showing most helpful reviews Showing 176-200 of 586 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Kendra C. Treasurer Accounting Used the software for: 2+ years ### "PayHOA a Timesaver for Volunteer Treasurer" March 4, 2025 5.0 Overall I would recommend PayHOA, particularly with the integration with the AAB banking and bookkeeping services. The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers. Pros PayHOA has really streamlined our processes, particularly around our financials and annual mailing. Cons PayHOA can be slow to roll out new features, but they have kept to their roadmap and helped us work around any issues. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Additional HOA-specific features, reasonable online/automated payment processing options, financial features good enough. Review Source Response from Pay HOA March 13, 2025 Glad you're not only realizing the value of PayHOA, but also the Banking and Bookkeeping services. Appreciate the review Kendra! LB Larry B. Treasurer Real Estate Used the software for: 6-12 months ### "Guier Woods HOA" March 4, 2025 4.0 I serve as treasurer of my HOA and I have become fairly familiar with PayHOA through many of the daily and monthly processes. Pros It appears to be a well designed system. Your people are very courteous and responsive. Cons Having issues with bank reconciliations and this has been going on for months. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Initially because PayHOA was used by our property management company. Review Source Response from Pay HOA March 14, 2025 Hi Larry, I'm glad to hear our support team has been responsive, and the platform has been working well for you. I'm sorry to hear about the issues with your bank reconciliation. I'm happy to get you on a call with our accounting support team to get the issue resolved. Please feel free to reach out directly and I'll get a meeting scheeduled. Best, Mike KS Karole S. President of HOA Real Estate Used the software for: 6-12 months ### "PAYHOA is a LifeChanger for HOA President" March 4, 2025 5.0 Overall, we are a small HOA that really doesn't need to spend a hefty amount on a property manager to handle all of this. The payment system in place for automated payments is simple to join, secure and reliable. For those owners who insist on checks, recording a payment is a breeze. The tax features are great, bank reconciliation, broadcasts. All work seamlessly together and very easy to use. Highly recommend this software for the price. Pros Easy to set up. Easy to use once it was set up. Love the broadcast feature, calendar and file storage. It's a great way to keep everything in one place. The tax features are also nice. Was able to send out 1099 NEC forms to all vendors this year quickly and inexpensive. Cons The budget feature gave me fits. Of course, it's probably user error, but I couldn't get the previous years amounts to populate, so I ended up entering in manually. Review Source Response from Pay HOA March 13, 2025 "Life changer" is exactly what we love to hear. Glad things are going so well, Karole. We appreciate the detailed review. Please don't hesitate to reach out if you have questions on the any of the budgeting features. CS Christine S. Board member Real Estate Used the software for: 2+ years ### "Seamless HOA management " November 6, 2024 5.0 We went self managed 4 years ago and never looked back. PayHOA made this incredibly easy. We chose to input the owner information ourselves as part of the learning process and to fact check the information that was handed off by our previous management company. The PayHOA team is responsive and helpful. Pros The ease of use for board members (or managers) as well as owners. Cons That's tough because it is a great SAAS. However, I do not like that I cannot void a transaction. I prefer voiding a transaction as opposed to deleting it to maintain history. This might have changed as the PayHOA team is very receptive to suggestions. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing PayHOA simplicity, we do not have rental property, we only considered AppFolio because it was already being used by our previous management company Review Source SW Shy W. Property manager Real Estate Used the software for: 1-2 years ### "Great site" March 6, 2025 5.0 Pros PayHOA makes managing several associations seamless. The up to date integrations are very user friendly even for older people that are not tech savvy. Cons A small con that I would like fix would be the ability to customize monthly reports with pre saved branding. I manually do this, but that feature would be amazing. Review Source Response from Pay HOA June 10, 2025 Appreciate the review, Sky. We will pass the feedback on the custom reports/branding on to our development team. CB Callie B. Owner, Managing Member Real Estate Used the software for: 1-2 years ### "Fortunate to have found PayHOA" March 28, 2025 5.0 Extremely pleased with the platform and its features. The customer service is responsive and goes above and beyond to help and assist with any needs. PayHOA makes our HOA management more professional, efficient and reduces potential for errors, especially with financials. Pros Ease of use and customer support. The broadcast tool is definitely our most used feature and of great value to us. Cons Would like ability to choose or change URL for website. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) More customization and easier to use. Outstanding customer support. Price affordable for budget. Review Source Response from Pay HOA April 1, 2025 Callie, very much appreciate the detailed review! jM jamie M. treasurer Facilities Services Used the software for: Less than 6 months ### "great program" May 26, 2026 4.0 good customer support was able to work through issues quickly with phone calls and th videos provided Pros good system, was a le to do everything we needed for our HOA. service was great to get us going. try it Cons the wy the accounting works in the software you are unable to create searate buckets so that if something else is paid it only take from that bucket Review Source Response from Pay HOA May 29, 2026 Thanks for the review, Jamie. We're really glad the platform has been able to meet your HOA's needs and that our support team helped get you up and running. Appreciate you being part of the PayHOA community. Samantha E. Secretary Non-Profit Organization Management Used the software for: 6-12 months ### "The voting feature is a great new tool " April 27, 2026 5.0 Overall it’s a good value for what it offers and it gives a great assortment of features that are helpful for self managed hoas Pros The new system for collecting votes on initiatives for the homeowners association is really a great addition Cons I wish that the forms and documents that it can generate were more customizable and I wish we could have a spreadsheet for voting. Review Source Response from Pay HOA April 28, 2026 Thank you for the updated review, Samantha. We're really glad the new voting feature has been a useful addition for your association. That's exactly what we hoped for when we built it. We hear you on the forms and documents. More customization is something we're actively looking at, and your feedback helps us prioritize where to go next. The spreadsheet idea for voting is interesting too, and we've passed it along to our product team. Really appreciate you sharing what's working and what could be better. Feedback like this helps us keep improving. Appreciate you being part of the PayHOA community! CS Coley S. Executive Director Real Estate Used the software for: 1-2 years ### "Perfect for self managed platform" March 4, 2025 5.0 PayHOA has provided us with exactly what we needed as a small 30 unit self managed community. Pros Simple platform User friendly Accounting services are simple and easy to use Cons No direct call in number for customer support Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing PayHOA Ease of use. It was simple and had everything we needed. Review Source Response from Pay HOA March 13, 2025 Coley, thanks for the review! Glad it has been "everything you needed." MM Michaela M. Owner Management Consulting Used the software for: Less than 6 months ### "I would HIGHLY recommend this company to anyone and everyone!" March 4, 2025 5.0 Great! I would recommend this to anyone and everyone. I found this as I was searching for HOA management software, and I was immediately drawn to it. After looking through the product, it was clear that this was going to be a great fit for my business and Associations. Pros It is easy to use, has a great supporting staff and meets all of my small business needs in one place. Cons So far, I have not a single complaint about the quality of the product or the services I've received with PayHOA at this point. Alternatives considered [CINC](https://www.capterra.com/p/143799/CINC-Systems/)[TownSq](https://www.capterra.com/p/179206/TownSq/) Reason for choosing PayHOA It seemed simply and consolidated in all of the services and products that I needed to start up my own business. I also really like the aesthetic as it is clean and all flows nicely. Switched from [CINC](https://www.capterra.com/p/143799/CINC-Systems/) I was starting my own small business and wanted to use different software from what I was already using. Review Source Response from Pay HOA March 13, 2025 Wow, thanks for the detailed review Michaela! Very much appreciate it. ASG Alfred S G. Treasurer Hospitality Used the software for: Less than 6 months ### "PayHOA is outstanding for my small HOA" March 6, 2025 5.0 Outstanding Staff readily available for assistance. On-line bot provides timely answers to simple problems. Pros We are a small self-managed HOA. It would be nearly impossible to meet Virginia law requirements without PayHOA. Its accounting program exceeded our expectations. Annual assessment invoicing is a breeze. Communication has been significantly enhanced. Architectural control is easy, trackable and clearly communicated. 1099 completion is a breeze. And they do tax returns for $399! Cons Nothing comes to mind. It was easy to learn and obtain board approval to use it. It has streamlined all processes for our 56 home association. Review Source Response from Pay HOA June 10, 2025 Appreciate the fantastic review, Albert. We're glad you're finding PayHOA outstanding for your community so far! EB Erenia B. Area Coordinator Real Estate Used the software for: 1-2 years ### "Friendly usage" March 4, 2025 5.0 I like it a lot PayHOA it is very easy to use or learn how to do it Pros It is a very friendly platform, I can easily find what I am looking for. Cons The email templates for invoices cannot be edited Review Source Response from Pay HOA March 13, 2025 Thanks, Erenia. AY Angela Y. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Definitely recommend" March 4, 2025 5.0 My overall experience has been really good. As a board member, using PayHOA has saved us money verses going through an accounting firm or a third party management company. Pros The website is very easy to navigate. Support has been efficient getting back to you if you have any questions Cons I really haven't come across anything I haven't liked about PayHOA. Review Source Response from Pay HOA March 13, 2025 Thanks, Angela. Appreciate you taking the time to write the review. YY Yuriy Y. Supply Chain Manager Chemicals Used the software for: 2+ years ### "Solid HOA tool" December 24, 2025 5.0 Pros Simple, fairly intuitive, no bloat, designed specially for HOA purposes. Easy to learn, to set up and to update Cons Updating residents as they change is somewhat confusing. E.g. you can delete a resident or move a resident out. Not clear which option is better or right. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing PayHOA Cost for small HOA. Ease of use. Easy to implement. Review Source Response from Pay HOA December 31, 2025 Hey Yuriy, Thank you for taking the time to leave a review. It's great to hear that PayHOA has been intuitive and easy to set up and maintain for your community over the past two years. We appreciate the note about resident updates too. When a resident leaves, we'd recommend using the "move out" option rather than deleting. This keeps your historical records intact, which can help track past communications, payments, etc. Deleting works, but it potentially removes that data history from the system. Thanks for being part of the PayHOA community. MC Michele C. Treasurer Accounting Used the software for: 2+ years ### "Best choice we made!" March 19, 2025 5.0 Love it! Budget changes are easy, bank recs are easy, billing is easy. This is such a time saver. Pros This is a user friendly, easy to understand platform for a variety of different levels. Cons The set up took the most time but it was expected. Alternatives considered [Condo Control](https://www.capterra.com/p/143800/Condo-Control/) Reason for choosing PayHOA Personal service from sales department led me to trust the support would be better. Review Source Response from Pay HOA April 3, 2025 Michelle, very much appreciate the review. We're happy to see you're realizing such impactful value across the board and feel like this was the "best choice you've made!" EP Ed P. President Facilities Services Used the software for: 1-2 years ### "Make the Switch." March 4, 2025 5.0 Great from day 1. They made onboarding, setup and use so easy. Pros The platform easy easy to use as a board member administrator or association member. It makes it so easy to keep records and budgets. Cons The only thing I have seen lacking the ability to edit units once a requests is sent in (just if someone enters wrong) and the ability to delete un-needed emails sent. Really nothing bad to say. Alternatives considered [Condo Control](https://www.capterra.com/p/143800/Condo-Control/) Reason for choosing PayHOA Price structure and Sale person. PayHOA was hands down what we needed. Review Source Response from Pay HOA March 13, 2025 Glad things have been "great from day 1", Ed. Appreciate the review! PC Phillip C. Manager Individual & Family Services Used the software for: 2+ years ### "Very good experiences with PayHoa" March 4, 2025 4.0 Overall the value is great, with some tuning up of the service responses and the elimination of added fees it would be a perfect service. Pros PayHoa is relatively easy to use after getting used to the placement of everything. It has all the features a small building like ours needs, and customer support is responsive. Cons PayHoa's support is responsive but inconsistent, as issues often get reassigned after a few exchanges. Keeping the same representative would improve continuity. Additionally, the default response to complex issues tends to be, "Consult your tax pro" or similar, which can be frustrating. The platform also feels like a nickel-and-dime experience—for example, mailing a bill payment via USPS costs $1.50. Reason for choosing PayHOA Price to feature ratio was the number one factor in choosing PayHoa. Review Source Response from Pay HOA March 13, 2025 Thanks Philip, glad you've had a very good experience. I get where you're coming from with having to deal with multiple support reps over time. Unfortunately, it is harder for us to maintain consistency on response if you have to wait on a single representative. We'll certainly take this feedback into account for the future. Thanks for the review! Earl Laing VP of Marketing | PayHOA AD Amanda D. President Non-Profit Organization Management Used the software for: 2+ years ### "Michigan Review " March 13, 2025 5.0 Overall I am a 4.5/5 satisfied - staff is nice to work with Pros The ease of use for the Board of Directors Cons Lack of capabilities other systems offer Review Source Response from Pay HOA March 17, 2025 Thanks Amanda, we'd love to learn more about some of the capabilities you feel we fall short on. Feel free to reach out to me at earl@payhoa.com. Appreciate the review. Earl Laing VP of Marketing | PayHOA KG Krishna G. Secretary for HOA Real Estate Used the software for: Less than 6 months ### "Good experience so far" March 4, 2025 4.0 Very good. W are only two months old with the program and we are just settling in. Lot more to find and familiarize with. Pros Ease of use and navigation; Has all those feasture I want and would like to use for my HOA Cons I am pretty sure there is something I don't like, I have not discovered it yet Switched from [ManageCasa](https://www.capterra.com/p/163877/ManageCasa/) Several areas with glitches that won't get fixed causing frustration. Lost two yrs fiddling with it Review Source Response from Pay HOA March 13, 2025 Krishna, we appreciate the review and are glad things are going well so far! BB Brooke B. Architect Architecture & Planning Used the software for: 6-12 months ### "Makes everything HOA easy!" July 7, 2025 5.0 We switched from a property management company to Pay HOA this year and the transition has been seamless! Pros Super simple to use from a homeowner + board member point of view! And price concious! We love the pictures of the houses too in the neighborhood so it’s easy to match an address to a location. Cons Bank information system is difficult to add if you don’t have online access to your account. Maybe I am not doing it correctly so some instruction in that area would be helpful. Review Source Response from Pay HOA July 9, 2025 Thanks so much for the review, Brooke! Our support team (support@payhoa.com) can help with the banking issues if you need more instruction in that area. DM Dennis M. Treasurer Accounting Used the software for: Less than 6 months ### "PayHOA as a Homeowners Associations (HOA) Online Accounting System" October 31, 2024 4.0 Once this online accounting system is understood, it runs pretty well. I have used PayHOA's support team on several occasions and they have answered all my questions in a timely manner. Pros PayHOA has many distinct features fully suitable to Homeowners Associations (HOA's). Some features are not necessarily intuitive upfront, but once you know the little quirks of the system, everything moves smoothly. Monthly reconciliation within PayHOA is pretty straight forward. All that said, PayHOA appears to be a reasonably efficient online accounting program for HOA organizations with many prominent features customized to HOA's. Coming off QuickBooks after 10 years, I can state PayHOA is a good value and I would recommend this product for HOA's. Cons The most notable and disparaging feature is PayHOA's third party bank interface. PayHOA uses PLAID as their Bank Interface. The balance pulled by PLAID from the bank is often several days behind the actual balance posted in the associated bank account when viewed on PayHOA's "Transactions" page. It does eventually catch up, but it is frustrating not being able to see a matching bank balance on the same day transactions are posted in the bank account at the bank. In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly Depreciation. Manual journals are required for each month's Depreciation. Report customization is somewhat limited, but I'm hopeful this may improve as time goes on. Alternatives considered [CINC](https://www.capterra.com/p/143799/CINC-Systems/)[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Condo Manager](https://www.capterra.com/p/106828/Condo-Manager/) Reason for choosing PayHOA Customized for HOA's, as well as a good financial value. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The technical department of QuickBooks did not maintain their cloud database for my instance. Once errors were found in QuickBooks online database, they wanted me to pay for the fix. It was not my job to maintain QuickBooks backend database. Review Source LM Linda M. CPA Manager Accounting Used the software for: 1-2 years ### "Great Software to Manage HOA" March 18, 2025 5.0 Overall, the experience has been positive. PayHOA saves time and is worth the monthly fee. Pros PayHOA has made the administration of our HOA much easier and more transparent. The board has access to all aspects of the software and can collaborate and respond to issues easily. The residents can make payments, requests and access their accounts which helps the process run smoothly. We are able to share documents with everyone. I am a CPA and set the software up myself, which took time, but was not too difficult. Cons I am having difficulty getting the bank account to download transactions since changing a password. I have disconnected and re-linked it, but it still does not work. I should be able to select any account on the general ledger when making a deposit or making a payment, but this is not the case, so I am forced to make journal entries for some transactions. I should be able to put accounts payable in the system and write a manual check. Review Source Response from Pay HOA March 20, 2025 Linda, we appreciate the detailed review. Our support team can help you with the issues you are encountering with the bank account, feel free to reach out to them at support@payhoa.com. Thanks again! Earl Laing VP, Marketing | PayHOA TS Tiffany S. President Civic & Social Organization Used the software for: 6-12 months ### "Easy to User and a huge time saver" March 5, 2025 5.0 PayHOA has made my life and the lives of the other Board members so much easier. I work full time and can't devote an unknown amount of hours to managing something for free. PayHOA has made balancing my HOA duties and my real life requirements so much easier. Pros I love the ease of sending mailings right from my desk. No waiting in lines at the post office or hand stuffing 87 envelopes to send out. I love the fact that there is customer service help available to myself and our residents during office hours. I love that I can track payments received and allow residents to pay online. Cons The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget. Review Source Response from Pay HOA March 11, 2025 Awesome to hear about the time savings you're experiencing, Tiffany. Glad things have been made so much easier for you and other board members. Thanks for taking the time to write the review! KM Katie M. Community Manager Non-Profit Organization Management Used the software for: I used a free trial ### "Community Manager" March 4, 2025 5.0 The transition to PayHOA was extremely. I love how easy it is to get started, create invoices, reoccurring charges, etc! Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the answer, the chat feature is great! I have also used the meeting feature which was perfect and got all my questions answered. Pros I love that PayHOA is so user friendly for both the management company and the homeowner! Cons I wish I would be able to create bills for vendors to link payments too. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Needed more options which PayHOA can provide. Review Source Response from Pay HOA March 13, 2025 Appreciate the review, Katie. Glad that you find everything so easy! SM Sabrina M. Billing specialist Hospitality Used the software for: I used a free trial ### "Highly recommend PayHOA" March 5, 2025 5.0 I have had an overall great experience. Our demo had to be done rather quickly as we needed to make a quick decision on a new product and the staff were able to accommodate our request. Questions are answered with a quick response time and they assisted with uploading our data for our communities. I highly recommend this product after using a different product in the past. Pros I enjoy that the system is intuitive and therefore easy to navigate and use. Cons When adding new properties, it would be beneficial to have the ability to backdate recurring payments. Alternatives considered [FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/) Reason for choosing PayHOA Cost effective and ease of use for management. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Cost became too high as we started to acquire more properties. I never enjoyed the user experience as I did not find the software intuitive. Review Source Response from Pay HOA March 13, 2025 Sabrina, so glad to hear that you've had a great experience. 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