# Page 9 | PayHOA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is PayHOA the right HOA solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146693/PayHOA/reviews

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PayHOA

4.7 (574)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 9 - Reviews of PayHOA

## Showing most helpful reviews

Showing 201-225 of 574 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PD

Patricia D.  
HOA treasurer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "HOA treasurer and Payee "

March 19, 2025

5.0

I have had a good experience with the app, it is easy to manage and navigate and has a easy to read dashboard and provides all financial information.

Pros

Easy of app , It gives all the data necessary for small community It is easy to navigate, Our account has access because it facilities her quicks

Cons

Changing homeowners names if a unit is sold

Review Source

Response from Pay HOA

March 20, 2025

Appreciate it Patricia, thanks for the review.

RC

Ryan C.  
HOA President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "PayHOA - The Best In The Business"

March 4, 2025

5.0

Pay HOA has changed our entire HOA management experience. Their software saves us over $350 a month by not having to hire a third-party to maintain our bookkeeping.

Pros

PayHOA has been an incredible blessing to our HOA. We no longer have to spend hours upon hours working to maintain the bookkeeping tasks! The reporting is fantastic, the invoicing is truly "set it and forget it!" Our residents love being able to make online payments. Additionally, the ability to send nicely formatted emails to the entire HOA, is easy and very professional.

Cons

There are very few "cons" that we can find with PayHOA. The only improvement that I'd like to see is an easier Payables process.

Review Source

Response from Pay HOA

March 13, 2025

Ryan, glad that you're finding PayHOA to be "the best in the business." We appreciate the time you put into the review!

Brandon A.  
HOA VP  
Accounting  
Used the software for: 6-12 months

### "Great Experience for a self managed community!"

March 4, 2025

5.0

Meets all expectations, customer service has been very helpful

Pros

Easy interface, easy to send messages, payment reconciliation is straightforward

Cons

It would be great to connect PayHOA to Zoom, so that we could send HOA meetings with links to join - currently we can send an invite, but through the Zoom interface with direct links etc.

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, Brandon!

JE

James E.  
President  
Real Estate  
Used the software for: 1-2 years

### "Happy PayHOA customer"

March 4, 2025

5.0

We are a small 30 unit community. This product has been perfect for our needs. The bookkeeping feature has also been helpful.

Pros

Easy of use for both admin and residents. Intervention of lockbox service for accounts payable.

Cons

The Inability for residents to communicate with each other, within the PayHOA portal.

Review Source

Response from Pay HOA

March 13, 2025

Glad you've found the product perfect for your needs. Thanks for the review, James!

KM

Karla M.  
Administrative Assistant  
Commercial Real Estate  
Used the software for: 2+ years

### "Easy to use"

March 4, 2025

4.0

Great communication with hoa residents and easy to use for the residents also.

Pros

Easy to post payments and add new homeowners.

Cons

Sometimes when posting payments it does not refresh to reflect actual account balance.

Review Source

Response from Pay HOA

March 13, 2025

Appreciate the review, Karla!

NS

Nicholas S.  
Treasurer  
Accounting  
Used the software for: 1-2 years

### "Very happy with PayHOA"

March 5, 2025

5.0

Overall it has been a positive experience. The software works very well and has more features than I have even used yet, but so far it is not lacking anything that I need.

Pros

I love having visibility into all bank transactions and the ability to automatically categorize them based on a flexible rule-based system. Also, all the features around management of monthly fees, invoices, automatic payment, linking bank accounts, etc. is excellent.

Cons

The monthly price is a bit high. Also, the transaction fees were increased this year even for ACH. An ACH transaction should be free as they are in most applications.

Review Source

Response from Pay HOA

March 13, 2025

Nicholas, appreciate the review. Glad you're enjoying the experience with PayHOA thus far.

SV

Steven V.  
Property management  
Accounting  
Used the software for: 1-2 years

### "Great HOA Software"

March 4, 2025

5.0

It makes collecting dues easy and orderly. Everything it kept in one place and each owner can see how the association is performing

Pros

Ease of use and payment collection. It makes everything clear and simple for all the owners to see

Cons

Nothing, this software is amazing. I would recomend this to any HOA

Alternatives considered

[Logistics Manager Professional](https://www.capterra.com/p/276247/Logistics-Manager-Professional/)

Reason for choosing PayHOA

Price, ease of use, and transparency were the top considerations

Review Source

Response from Pay HOA

March 13, 2025

Glad you're finding the software amazing, Steven. Appreciate the review!

IR

Iulia R.  
Vice President  
Real Estate  
Used the software for: 2+ years

### "Boardroom Bliss: Our HOA's New Best Friend!"

September 20, 2024

5.0

Overall, we're happy with PayHOA as it is helping the Executive Board manage the Association.

Pros

PayHOA has helped us build efficiencies in support of HOA management from payment processing, allowing owners to pay online via their bank account or credit card, extensive and detailed automated reporting, vendor payments, voting, payment reminders and more.

Cons

Not getting the support needed when needed. Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff. I recently received a link to book 30 min support meetings as the 15 minute support meetings were not enough and needed to book 3 separate meetings in one week.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Innago](https://www.capterra.com/p/166893/Innago/)

Reason for choosing PayHOA

PayHOA offered the functionality and efficiency our HOA needed.

Review Source

VC

VALERIE C.  
secretary  
Ranching  
Used the software for: 6-12 months

### "HUGE help to our HOA"

March 10, 2025

5.0

We were spending $10,000 a year on a management company that did less than our PayHOA system. All our files are easily accessible. You can pull together reports for anything you might need. It maintains our budget and shows us where we are at any given moment. Keeps all our units organized and accurate.

Pros

payhoa keeps all our finances and unit fee all in one spot. There is every report you might need to pull and everything is so easy to use

Cons

Wish there was a better, easy way for all members to communicate with each other

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/)

Reason for choosing PayHOA

had everything we needed: accounting, budget monitoring, ability to accept payments, and link to bank account

Review Source

Response from Pay HOA

March 11, 2025

Appreciate the detailed review Valerie. We're glad you've realized such impactful cost savings by switching to PayHOA!

PQ

Paula Q.  
Secretary  
Real Estate  
Used the software for: 6-12 months

### "Your HOA will thank you!!"

March 4, 2025

5.0

Overall this has been worth every penny. Even the cpa said this was fabulous for doing our taxes, even though we could do it ourselves in this program. And being able to take online payments for dues.. so easy!! Just everything about this program is easy!!

Pros

The ease of everything! Balancing the budget, keeping track of who has paid dues, end of year financials, everything is so easy!

Cons

Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. Please make the invoices modifiable!!

Review Source

Response from Pay HOA

March 13, 2025

Glad you're finding everything so easy, Paula, and that it is "worth every penny." Thanks for taking the time to write this review.

DB

Don B.  
Risk Management  
Insurance  
Used the software for: 2+ years

### "How Support Should Work!"

March 4, 2025

5.0

Ive used payHOA for 2 years so far and have always felt like support was just a quick question away. I’ve used support for various functions and have always felt the staff is customer oriented.

Pros

I have been impressed by how quickly and accurately I receive responses to my questions.

Cons

Sometimes the site is not as intuitive as I expect

Review Source

Response from Pay HOA

March 13, 2025

Dan, glad you've had such a great experience with support! We appreciate the review.

JR

John R.  
Board Membet  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Management/Tracking of our HOA with PayHOA a Breeze!"

March 4, 2025

5.0

We have had a smooth transitions. More 80% of residents have enrolled in the site which makes communications with the much easier. There are a few who just find signing up to a website a bit of an invasion of privacy or security risk. Those are primarily older residents. The newer or younger residents really like it.

Pros

Ease of which could set up for all homeowners in our HOA, pulling in data from local clerk and recorder. The accounting and billing makes our management of finances so much easier and clearer, also great tracking and reporting.

Cons

The expense of their extra provision of public website, much more expensive than other alternatives.

Alternatives considered

[Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)[HOA Start](https://www.capterra.com/p/215897/HOA-Start/)

Reason for choosing PayHOA

Balance of features, ease of use and cost.

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the review, John. The high adoption by residents is great!

DS

Dhaval S.  
Treasured  
Accounting  
Used the software for: 1-2 years

### "PayHOA has been a game-changer for our condo"

March 5, 2025

5.0

Overall, PayHOA has made condo budget management more efficient and less stressful. Highly recommended for any HOA or condo association

Pros

The app is incredibly intuitive and has streamlined our financial management processes immensely.

Cons

Funds from direct deposit could arrive sooner then few days.

Review Source

Response from Pay HOA

March 11, 2025

Dhaval, we're glad you've found PayHOA to be a "game-changer". Thanks for the review!

GA

Ginger A.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great customer service"

March 25, 2025

5.0

I’m very happy with PayHOA and with the support that we’ve been able to get when we have questions.

Pros

Pay HOA is easy to navigate and has all the tools we need in one spot. We are an HOA with 84 units, and we just switched to self management. This platform had really helped to keep things organized snd easy to locate. It’s easier for us as a board to share documents, and it’s very easy for our residents to use.

Cons

This is a small issue, but I’m not able to edit a survey once it’s been sent out. I wrote a survey and sent it to myself just to see what it would look like, but after that, I wasn’t able to go back in and edit it.

Review Source

Response from Pay HOA

April 1, 2025

Thanks for the review, Ginger, glad things have been easy to use and impactful. Surveys are something that are on our roadmap to improve, appreciate the feedback on this.

MV

Mark V.  
Secretary  
Real Estate  
Used the software for: 2+ years

### "PayHOA works for our HOA"

March 4, 2025

5.0

If PayHOA could provide property maintenance our work would be done. Completely satisfied.

Pros

PayHOA has been seemless in managing our payments. It also provides detailed information on our expenses and cash flow. It's a great tool for developing our annual budger.

Cons

We are completely satisfied with the system

Review Source

Response from Pay HOA

March 13, 2025

Thanks Mark, glad you're completely satisfied.

GM

Guy M.  
Ptesident  
Ranching  
Used the software for: Less than 6 months

### "Would leave 10 stars if I could"

March 4, 2025

5.0

Outstanding. Easy to learn, good tutorials, smooth and powerful. No bugs—a lot of thought and work had gone into this website.

Pros

Communication and logging/tracking. Excellent way to communicate.

Cons

Can’t customize dashboard with widgets. Also the AI bit seems to have gone away? It was very helpful with chat.

Review Source

Response from Pay HOA

March 13, 2025

Thanks for the 10/10 rating, Guy (even if it wasn't 10 stars)! The AI functionality still exists in the chat, so if you continue to have issues, don't hesitate to reach out.

SN

Sharlene N.  
Office Manager  
Accounting  
Used the software for: Less than 6 months

### "Coming from Quickbooks user"

March 4, 2025

5.0

So far so good. Learning new things in the program. I have found most questions answered using the virtual assistant. Anything additional that I needed help with I was able to get from the PayHOA staff.

Pros

Allows homeowners to pay their account balances online. These charges can be pushed to the homeowners side.

Cons

Not easy to navigate, can be a bit confusing at first. Getting better with practice.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Still using both programs. I do not feel comfortable enough to use PayHOA exclusively.

Review Source

Response from Pay HOA

March 13, 2025

Sharlene, thank you for the review. We understand learning any new tool comes with a curve. If you need us don't hesitate to reach out to support@payhoa.com.

bM

bruce M.  
treasuer  
Accounting  
Used the software for: 2+ years

### "PayHoa is good for our use"

March 24, 2025

4.0

still getting used to it after two years, but It's getting easier for day to day use.

Pros

ease of use for what we require. simplifies many chores.

Cons

somewhat complicated at times. I had to contact PayHoa to solve the problems.

Review Source

Response from Pay HOA

March 25, 2025

Bruce, appreciate the review!

NP

Nancy P.  
President  
Real Estate  
Used the software for: 1-2 years

### "East to use HOA program "

March 5, 2025

5.0

Very positive - it has everything we need and helped us to avoid having to hire a management company to oversee us. I have recommended it to other HOA's.

Pros

This system has allowed us to manage our small HOA. It has everything we need to communicate with our neighborhood from notices, violations, dues and payment information, along with meeting dates. It has made it easy for a small group like ours to be able to run ourselves.

Cons

It took some time to become familiar with the program and all that it offered, a bit of a learning curve - thankfully there is great support available.

Review Source

Response from Pay HOA

March 13, 2025

Nancy, thanks so much for the review and recommending us to other HOAs! We're glad you're having a great experience thus far and very much appreciate you as a client.

BT

Bo T.  
Property manager  
Real Estate  
Used the software for: 6-12 months

### "PAYHOA review"

March 19, 2025

4.0

So far, everything has been fairly smooth, anytime we have had a problem/issue, payhoa has been quick to address/answer it.

Pros

Stream lines most of what we have to do as property managers.

Cons

No app with GPS for our phones/tablets.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

PAYHOA offered more features with less work.

Review Source

Response from Pay HOA

March 20, 2025

Thank you for the review, Bo.

AS

Alin S.  
Treasurer  
Real Estate  
Used the software for: 1-2 years

### "PayHOA is Great!"

March 23, 2025

5.0

Pros

PayHOA provides excellent service & quality of their product for the user. There is almost instant online help when needed. Questions are clearly answered and printouts of steps to accomplish are user friendly & available if necessary. PayHOA is certainly an affordable assist in running a HOA’s business.

Cons

No negatives to describe at present. All is good!

Review Source

Response from Pay HOA

March 25, 2025

Thanks for the review, Alin!

aM

atul M.  
senior software engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Simple and easy to use"

March 20, 2025

5.0

Great to add homeowners and manage payments

Pros

PayHOA is excellent for its user-friendly interface, efficient communication tools, and streamlined financial management. It simplifies payment collection, automates accounting, and enhances transparency between homeowners and associations, making community management more organized, efficient, and stress-free.

Cons

Sometimes I find PayHOA’s customization options limited, especially for complex communities with unique needs. Additionally, occasional glitches or slow customer support response times can be frustrating when trying to resolve issues or implement specific features efficiently.

Review Source

Response from Pay HOA

March 25, 2025

Thanks for the review Atul, we're glad you're finding PayHOA simple and easy to use. That is something we strive for. Appreciate it!

EW

Eleana W.  
Comptroller  
Accounting  
Used the software for: 1-2 years

### "PayHOA review"

September 16, 2024

5.0

Overall PayHOA seems the perfect platform for condominium association management. It is simple, easy to use, easy to correct mistakes and communicate with tech support as well as clients.

Pros

PayHOA has a super easy accounting system to work with. It is simple and easy to learn and has things very useful to property management, especially considering condos only really have a couple of Assets and Liabilities. The system also has very easy ways to resolve problems. The chat function is incredibly useful to resolve technology errors or other important accounting functions. Particularly \[sensitive content hidden\] is an excellent point of contact, she is very responsive, knowledgable, and very good with following up.

Cons

My least favorite thing would have to be relinking plaid to chase and how long the transactions take to pull through. While they are inconvenient, I do believe they are for security reasons and overall for best practice.

Review Source

CW

Chris W.  
Board Director  
Real Estate  
Used the software for: 1-2 years

### "Figuring things out, so far so good"

March 4, 2025

4.0

So, far I have had a pretty good experience

Pros

I like having a single place to providw information for our local community. As a Board member, it provides a quicker way to communicate on issues.

Cons

Still learning. Trying understand if a calendar can be used to post events as reminders for the community

Review Source

Response from Pay HOA

March 13, 2025

Thanks Chris, appreciate the review.

WP

William P.  
Retired  
Law Practice  
Used the software for: 1-2 years

### "My experience w/ PayHOA"

March 19, 2025

4.0

Having inherited this site, I found it difficult to learn and navigate, particularly since our small HOAs doesn't have a need for much of the its functionality. Also, our accountant has related the it doesn't portray financial information in a fashion which is helpful to him and/or is consistent w/ GAAP.

Pros

It does many things that would otherwise require a lot of extrinsic effort, e.g. generates and snail mails notices of annual meetings, keeps track of billings and payments/non-payments

Cons

The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate.

Review Source

Response from Pay HOA

April 3, 2025

Hi William, Thanks for taking the time to write a review. I'd love to schedule a quick call to learn more about your concerns, and to give a quick tour of the platform and answer any questions. I know it can be tough when you inherit a system and have to learn it on your own. We offer unlimited training for new Board members, and I would love to get that scheduled as well. Best, Mike

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