# Highrise Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Highrise Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/146703/Highrise --- # Highrise Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Highrise ## What is Highrise? Join tens of thousands of small businesses managing follow ups with a simple CRM that's been helping people get back to what they love for 10 years. Other tools are too cumbersome or require too many steps. Highrise is the just right, more thoughtful way to track leads, manage follow ups, and build relationships. Start with a free no risk 30 day trial - follow up, close deals, and spend the rest of your day doing the things only you can do. ## What is Highrise used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 130 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 4% Starting price $24 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Highrise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://highrisehq.com&name=Highrise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Highrise 4.5 (130) VS. [4.8 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting Price $24 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (126) Ease Of Use 4.9 (644) Value For Money 4.5 (106) Value For Money 4.9 (537) Customer Service 4.4 (100) Customer Service 4.9 (596) ## Highrise alternatives [4.5 (4,468)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (1,738)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146703/Highrise/alternatives/) ## FAQs about Highrise Overview ### What problems does Highrise solve? Highrise solves scattered contact data, missed follow-ups, and disconnected email histories by centralizing contacts, notes, tasks, and BCC email logging in one simple CRM. Small sales teams, recruiters, account managers, and service teams benefit most by reducing duplicate outreach, tracking lead and candidate status, and sharing client context across multiple users. Answer based on 62 reviews Overview ### Which roles and teams benefit most from Highrise? Highrise is most used by small-business owners, founders, and executives who need a simple way to manage customer relationships, track follow-ups, and keep sales activity organized. Sales, account management, and business development teams benefit from centralizing contacts, monitoring pipelines, and coordinating outreach to prospects and clients. Answer based on 122 reviews Overview ### What company size and specific industries is Highrise built for? Highrise is designed for small businesses that need a simple, easy-to-set-up CRM for tracking leads and managing follow-ups. It suits teams that want a straightforward system everyone can use, rather than a complex platform, and no specific industries are named in the vendor description. Features and Usability ### What are the key features of Highrise? Highrise includes core CRM features like contact management, reminders, and search, plus reviewer-cited tools for shared notes, email dropbox logging, and task tracking. Differentiating capabilities include contact tagging and filtering, data import/export, mobile access, and integrations through its API for syncing customer information and sales activity. Answer based on 40 reviews Overview ### What features does Highrise offer for small businesses? Highrise offers a focused set of CRM features that fit small business sales and contact tracking without much complexity. Teams often use tags, custom fields, tasks, deals, mobile access, email dropbox logging, and mass email tools, though larger organizations may want deeper reporting, more advanced workflows, and broader marketing functions. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Highrise integrate with? Highrise integrates with Wufoo for form data collection and supports over 50 integrations overall. Official catalog connections include ActiveCampaign, Constant Contact, Contactually, Formidable Forms, Formstack Forms, and Act-On, covering email marketing, contact management, and online forms for teams that need customer data flowing between systems. Answer based on 41 reviews Getting Started and Support ### How easy is it to onboard and train a team on Highrise? Highrise is quick to onboard for most teams because the interface is simple and intuitive, especially for nontechnical users, assistants, and small-business staff. Training is available through webinars, videos, and documentation, though many reviewers say basic use requires little formal training. Admins needing custom workflows or API work may need more time. Answer based on 14 reviews Getting Started and Support ### What customer support options does Highrise offer, and how do users rate the experience? Highrise offers email/help desk, FAQ/forum, a knowledge base, and chat. Users often describe support as responsive, friendly, and helpful, with some saying replies feel like part of their team. A smaller number report unanswered questions during trials, so experiences appear positive overall but not fully consistent. Answer based on 16 reviews Features and Usability ### How well does Highrise handle contact management? Highrise makes contact management simple for small teams that need shared customer history, tags, notes, and email tracking. Sales groups, recruiters, and service teams like the searchable records and contact segmentation, though setup can take time, automation is limited, and phone sync, editing, and large-database search can feel restrictive. Answer based on 30 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Data Import/Export 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Lead Qualification 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Score a lead on their quality or likelihood to buy based on certain behaviors Workflow Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Interaction Tracking 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Highrise 36 features Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality Import and export data to and from software applications Store and organize documents in a centralized system Create and send email blasts/campaigns Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Manage contacts across multiple mailing lists A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Tools designed to streamline the process of lead generation and management for sales teams Generate quotes or estimates for customers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Share contacts with other applications like Gmail and CRM Add or remove subscribers from mailing lists Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.2 (123) 4.2 Based on 123 reviews ## Pricing Value for money 4.5 (106) Free Trial Free Version Basic $24.00 Per User,Per Month Value for money 4.5 (106) 4.5 Based on 106 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (100) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (100) 4.4 Based on 100 reviews ## User reviews Overall rating 4.5 Based on 130 reviews Filter by rating 5(80) 4(39) 3(6) 2(5) 1(0) Mentioned topic Sorted by most recent NL Natasha L. COO Public Relations and Communications ### "Client management simplified " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 17, 2024 Pros I like how easy it is to view email communications and client information in a portal the whole team can use. Cons I do not have any issues with the Highrise platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Aaron E. Founder Management Consulting ### "Early and excellent CRM for SMEs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 10, 2024 Very good overall, and would have kept using it hand the price been more acceptable. Pros The user interface was amazing. We learned the founders issued Ruby which became their greatest success. Cons No complaints, our company used the product for some years and it served us well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YL Yasmine L. Manager Government Administration ### "La rapidité " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 16, 2024 Pros La simplicité d'utilisation et l'excellence de ce site Cons J'ai pas eu des difficultés avec ce site Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Georgiana P. Owner Business Supplies and Equipment ### "Get Highrise now to rise your businesses. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2023 My overall experience using Highrise is phenomenal. Pros You can use any data from a 3rd party site that can be uploaded using the Highrise which makes my job way easier when it comes to sales. Highrise also saves your contact information which helps to manage your businesses. Cons I like everything about this platform. It's great Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I make the switch because Highrise has better options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Cedric F. Publisher/Owner Publishing ### "Comprehensive Publishing Software Excellent Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 15, 2022 Very pleased with the value. Pros Price and ease of operation, and ease of training other staff Cons Exporting other lists from competitive software Reasons for choosing Highrise Price and need at the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Alex R. Account Manager Media Production ### "The best CRM tool out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 25, 2022 Pros This is a brilliant CRM tool. Reminders and task list relating to contacts is great but having emails 'bcc' everything through the CRM is a time saver! Cons The cost. It's steep and I don't believe they are accepting new customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jessie D. Founder Computer Software ### "Highrise, probably the simplest CRM to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 27, 2022 Pros When I used Highrise I loved it foremost for its simplicity. It has a very simple user interface, where you can see that things were thought through very well. This simplicity should not be underestimated because it's this what makes a CRM being used. Cons The downside of the simplicity is of course that it sometimes felt like features were missing. For example, integration with social media platforms - ie the ability to easily log those activities was a bit cumbersome. Most CRMs today also support some form of email marketing integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kyle S. Chief Operating Officer Computer Software ### "Highrise CRM user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 28, 2021 Pros I think the software allows us to easily find notes on customers and correspondence with them Cons I do not think the software does a good job at providing a pipeline for customer sales. The data from the system does not have a useable report Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Laura B. Coach Professional Training & Coaching ### "Good and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2020 Valuable means of organising contacts, storing important communication threads and personal notes. Pros Good contact data base management where I can refer back to important conversation threads which might go amiss in a busy inbox. Also good for a Virtual Assistant to be able to access remotely. Cons It used to interface with gmail but has now stopped that and will no longer receive upgrades, which is a shame. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User National Director of Quality and Research Hospital & Health Care ### "Brought some clarity to our practice's marketing efforts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 22, 2020 Pros As a large practice, we have both clinicians and physician liaison's marketing to local healthcare providers and the community. Prior to Highrise, we relied on individual communications on our targets and recent visits. It was disjointed and often resulted in redundant efforts or gaps in coverage. Highrise allows us to easily communicate who we visited with and when. It also allws us to make notes visible to team members and provide a single platform to house information on all our community and healthcare relationships. The alerts and notification emails highlighting recent events is useful as well. I highly recommend using Highrise. Cons For a large organization, the news feed isn't very useful. Perhaps if it was region specific it would be helpful but currently it is simply noise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146703/Highrise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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