--- title: "Highrise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Highrise Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/146703/Highrise/" page_type: "product" language: "en" --- # Highrise Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Highrise ## What is Highrise? Join tens of thousands of small businesses managing follow ups with a simple CRM that's been helping people get back to what they love for 10 years. Other tools are too cumbersome or require too many steps. Highrise is the just right, more thoughtful way to track leads, manage follow ups, and build relationships. Start with a free no risk 30 day trial - follow up, close deals, and spend the rest of your day doing the things only you can do. ## What is Highrise used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 130 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 4% Starting price $24 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Highrise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://highrisehq.com/&name=Highrise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Highrise 4.5 (130) VS. [4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $24 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (126) Ease Of Use 4.4 (4,385) Value For Money 4.5 (106) Value For Money 4.3 (3,514) Customer Service 4.4 (100) Customer Service 4.4 (3,524) ## Highrise alternatives [4.4 (18,807)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,995)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (743)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146703/Highrise/alternatives/) ## FAQs about Highrise Overview ### What problems does Highrise solve? Highrise solves scattered contact records, missed follow-ups, and disconnected email history by centralizing customer details, notes, tasks, attachments, and BCC-logged conversations in one simple system. Small sales teams, recruiters, account managers, physician liaisons, and support staff benefit most when coordinating outreach, tracking leads, and avoiding duplicate or redundant client communication. Answer based on 62 reviews Overview ### Which roles and teams benefit most from Highrise? Highrise is most used by small-business leaders, sales teams, and business development professionals who need a simple way to manage contacts and follow-ups. Account managers and client-facing staff use it to track relationships, while operations and executive teams rely on it for pipeline visibility, coordination, and organized customer communication. Answer based on 122 reviews Overview ### What company size and specific industries is Highrise built for? Highrise is designed for small businesses that need a simple, easy-to-set-up CRM for tracking leads and managing follow-ups. The product is aimed at teams that want a straightforward system their staff will actually use, rather than a complex platform for larger enterprises or specialized industry workflows. Features and Usability ### What are the key features of Highrise? Highrise includes core CRM features like contact management, reminders, and search, with differentiators around email dropbox logging, shared notes, and tags for segmentation. Reviewers also highlight task reminders, contact history, data import/export, and integrations through API and third-party tools for sales tracking and team access. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does Highrise integrate with? Highrise integrates with Wufoo for form collection and supports over 50 integrations overall. Official catalog connections include Act-On, ActiveCampaign, Benchmark Email, Constant Contact, Contactually, Formidable Forms, and Formstack Forms, covering email marketing, contact management, and online form tools used alongside the CRM. Answer based on 41 reviews Getting Started and Support ### How easy is it to onboard and train a team on Highrise? Highrise is generally quick to onboard, especially for small teams, virtual assistants, and other nontechnical users who can often start working with little formal training. It offers webinars, videos, and documentation, though reviewers say most team members learn fast, while teams needing deeper customization or integrations may need more time. Answer based on 14 reviews Getting Started and Support ### What customer support options does Highrise offer, and how do users rate the experience? Highrise offers email/help desk, FAQ/forum, a knowledge base, and chat. Users often describe support as responsive, helpful, and friendly, with some saying replies feel team-like and very fast. A few users report unanswered questions during trials, so the experience appears mostly positive but not fully consistent. Answer based on 16 reviews Features and Usability ### How good is Highrise for contact management? Highrise keeps contact management simple and searchable for small teams, recruiters, and sales groups handling shared relationships. It supports tags, notes, custom fields, email logging, and duplicate management, though setup can take time, search can feel picky or slow at scale, and mobile contact syncing is limited. Answer based on 30 reviews Features and Usability ### What features does Highrise offer? Highrise offers core CRM features without heavy complexity, making it a practical fit for small businesses and lean sales teams. It includes contact tracking, tags, tasks, deals, custom fields, email dropbox logging, mobile access, and exports, though larger organizations may want deeper reporting, marketing tools, or more advanced workflows. Answer based on 25 reviews ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Highrise supports all three features that reviewers rate most important: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer information organized, track deals through each stage of the sales process, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and support more consistent sales execution. Contact Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Data Import/Export 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Lead Qualification 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Score a lead on their quality or likelihood to buy based on certain behaviors Highrise 37 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - List Management: Manage contacts across multiple mailing lists - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shared Contacts: Share contacts with other applications like Gmail and CRM - Subscriber Management: Add or remove subscribers from mailing lists - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Web-based Deployment: SaaS, web-based, online deployment - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.2 (123) 4.2 Based on 123 reviews ## Pricing Value for money 4.5 (106) Free Trial Free Version Basic $24.00 Per User,Per Month Value for money 4.5 (106) 4.5 Based on 106 reviews ## Integrations [ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (100) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (100) 4.4 Based on 100 reviews ## User reviews Overall rating 4.5 Based on 130 reviews Filter by rating 5(80) 4(39) 3(6) 2(5) 1(0) Mentioned topic Sorted by most recent NL Natasha L. COO Public Relations and Communications ### "Client management simplified " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 17, 2024 Pros I like how easy it is to view email communications and client information in a portal the whole team can use. Cons I do not have any issues with the Highrise platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Aaron E. Founder Management Consulting ### "Early and excellent CRM for SMEs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 10, 2024 Very good overall, and would have kept using it hand the price been more acceptable. Pros The user interface was amazing. We learned the founders issued Ruby which became their greatest success. Cons No complaints, our company used the product for some years and it served us well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YL Yasmine L. Manager Government Administration ### "La rapidité " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 16, 2024 Pros La simplicité d'utilisation et l'excellence de ce site Cons J'ai pas eu des difficultés avec ce site Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Georgiana P. Owner Business Supplies and Equipment ### "Get Highrise now to rise your businesses. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2023 My overall experience using Highrise is phenomenal. Pros You can use any data from a 3rd party site that can be uploaded using the Highrise which makes my job way easier when it comes to sales. Highrise also saves your contact information which helps to manage your businesses. Cons I like everything about this platform. It's great Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I make the switch because Highrise has better options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Cedric F. Publisher/Owner Publishing ### "Comprehensive Publishing Software Excellent Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 15, 2022 Very pleased with the value. Pros Price and ease of operation, and ease of training other staff Cons Exporting other lists from competitive software Reasons for choosing Highrise Price and need at the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Alex R. Account Manager Media Production ### "The best CRM tool out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 25, 2022 Pros This is a brilliant CRM tool. Reminders and task list relating to contacts is great but having emails 'bcc' everything through the CRM is a time saver! Cons The cost. It's steep and I don't believe they are accepting new customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jessie D. Founder Computer Software ### "Highrise, probably the simplest CRM to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 27, 2022 Pros When I used Highrise I loved it foremost for its simplicity. It has a very simple user interface, where you can see that things were thought through very well. This simplicity should not be underestimated because it's this what makes a CRM being used. Cons The downside of the simplicity is of course that it sometimes felt like features were missing. For example, integration with social media platforms - ie the ability to easily log those activities was a bit cumbersome. Most CRMs today also support some form of email marketing integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kyle S. Chief Operating Officer Computer Software ### "Highrise CRM user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 28, 2021 Pros I think the software allows us to easily find notes on customers and correspondence with them Cons I do not think the software does a good job at providing a pipeline for customer sales. The data from the system does not have a useable report Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Laura B. Coach Professional Training & Coaching ### "Good and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2020 Valuable means of organising contacts, storing important communication threads and personal notes. Pros Good contact data base management where I can refer back to important conversation threads which might go amiss in a busy inbox. Also good for a Virtual Assistant to be able to access remotely. Cons It used to interface with gmail but has now stopped that and will no longer receive upgrades, which is a shame. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User National Director of Quality and Research Hospital & Health Care ### "Brought some clarity to our practice's marketing efforts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 22, 2020 Pros As a large practice, we have both clinicians and physician liaison's marketing to local healthcare providers and the community. Prior to Highrise, we relied on individual communications on our targets and recent visits. It was disjointed and often resulted in redundant efforts or gaps in coverage. Highrise allows us to easily communicate who we visited with and when. It also allws us to make notes visible to team members and provide a single platform to house information on all our community and healthcare relationships. The alerts and notification emails highlighting recent events is useful as well. I highly recommend using Highrise. Cons For a large organization, the news feed isn't very useful. Perhaps if it was region specific it would be helpful but currently it is simply noise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146703/Highrise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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