# Zoined Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoined the right Business Intelligence solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146726/Zoined/reviews

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Zoined

4.9 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zoined

Ease of use

4.8

Customer Service

5.0

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Veri B.  
Retail Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "User-friendly & easy navigated sharp analytics program! "

April 15, 2022

5.0

In general very positive to all features, reports, analytic tools and daily dashboard set-up!

Pros

It’s the perfect way for me to manage, plan and track my sales, KPI’s and product performance. Easy, user-friendly and visually presentable.

Cons

Technically its sufficient for our purpose. Missing a complete users-manual, but the support team is quick in responde, service-minded and very knowledgeable!

Review Source

ML

Martin L.  
Head of sale  
Retail  
Used the software for: 1-2 years

### "Fantastic analyse system"

June 3, 2022

5.0

I use the system to analyze the stores, and can break it down on people if I want to. See top seller, categories, revenue, margin, etc etc - and we can use it if you are on the go in your phone. And you can get update by mail every day

Pros

This system is good for all in the company high level and low level. The manage team can see what they like, and the stores can see what they like, everything is adaptable

Cons

We have nothing for now, but if something is missing we ask if it is possible to get it, and after some time it will come to the system

Reason for choosing Zoined

It was finally just a coincidence that we came across this system because we used quinyx as they recommend Zoined

Review Source

KJ

Kristina J.  
Business Controller  
Retail  
Used the software for: 2+ years

### "Easy to implement and to use"

June 1, 2022

4.0

with Zoined we have taken massive steps in order to become more data driven in our decisions. Everyone can now easily make analysis and deep dive into our profit drivers.

Pros

very fast to get up and running and I really appreciate that we both can have visual dashboards for a fast overview and easy to access any data sent to Zoined in the analytics reports. I like it very much that it is not a question of cost to add users, which means that EVERYONE in the company has access and can follow the company performance live.

Cons

As an administrator, I struggle a bit with managing all dashboards and reports being created by our employees since everyone can create both dashboards and reports. I wish there would be more admin tools to get an overview of who is owning what report/dashboard and more easily to admin these. It is not so easy for new employees to create analytics reports by themselves since it demans very specific filters to get correct data, but this i more a reflection of our ERP system than on Zoined. However the upside of API connection is that it is easy to get started, the downside is that it is not so easy to cluster different dimensions into one dimension (which would be neccessary for us in order to get our sales channels correct in Zoined.)

Reason for choosing Zoined

Since we don't have an IT department we needed to have a solution with low maintenance work from our side and we also were in need to fast have this up and running.

Review Source

TK

Teemu K.  
ceo  
Hospitality  
Used the software for: 2+ years

### "Powerful tool for restaurants "

December 12, 2022

5.0

Accurate data from several different sales channels in the modern omnichannel environment

Pros

Perfect tool for managing international multimerchant restaurant environment

Cons

Can't think any downsides. A overall powerful and effective BI-tool.

Review Source

PD

Peter D.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Ready to use BI Tool"

December 12, 2022

5.0

Pros

This tool allows you to create dashboards by and for any type of user, very intuitive.

Cons

It would be good to add more grid (table) functionality.

Review Source

lF

lucy F.  
retail operations manager  
Retail  
Used the software for: 1-2 years

### "System Review"

December 12, 2022

5.0

Zoined has allowed our business to analyse sales and productivity

Pros

I like the way the software is user friendly to people of all levels, even if analytics is new to people.

Cons

one list of reports under analytics is tricky for users to find as its not categorised

Review Source

ST

Sabrine T.  
Product Specialist  
Security and Investigations  
Used the software for: 2+ years

### "I recommend Zoined as a partner. Great collaboration, flexibility and same core values!"

April 13, 2022

5.0

Axis & Zoined have a long term relationship based on trust. We love to collaborate with Zoined and we value their active listening and great support.

Pros

User-friendly UI Nice charts Great support

Cons

I do not see any problems in the software or showstopper so far but I will promise to share my feedback if I notice any.

Review Source

HJ

Henrik J.  
CFO  
Food & Beverages  
Used the software for: 2+ years

### "Zoined in restaurant business"

April 28, 2022

5.0

Pros

I have all my business critical KPI's on one dashboard. I have a comprehensive view of the performance of our restaurants in real-time. It helps us to identify possible problems and react fast. It's also extremely easy to use.

Cons

In some few cases figures in spreadsheet reports could be shown in lines instead of columns. By default in columns.

Review Source

TH

Tomi H.  
Kehitysjohtaja  
Wholesale  
Used the software for: 2+ years

### "Worth of invest!"

May 2, 2022

5.0

Pros

Easy to use. All data in one place. Automatic reports

Cons

I like all the features! I don´t have anything bad to say about Zoined

Review Source

KJ

Kari J.  
Director  
Hospitality  
Used the software for: 2+ years

### "Easy to use BI tool for everyday operations and development"

October 9, 2020

5.0

Very Good! I used it every day and it saved a lot of my time and manual work. Perfect tool for our 15 outlets coffee shop chain.

Pros

Ease of use, saves time of everyday work, visual interface. Scheduled automatic reports. Ease of distributing important reports to the organization. Visual collective reports in minutes.

Cons

For our use, some integrations were missing related to personnel cost management. This was not actually due to Zoined.

Reason for choosing Zoined

\- Ease of setup - Most of the functionalities needed - Easy to use (saves time) - Reasonable pricing

Review Source

SP

Santtu P.  
IT Specialist  
Environmental Services  
Used the software for: 6-12 months

### "Zoined easy to use, demanding to master"

April 28, 2022

5.0

Everyone has the same opinion, it's really easy to use, when you get hang of it. But if you dive deep, then you need some assistance to understand, how Zoined transforms data. Before Zoined, we had to get our sales numbers out straight from out ERP, and that was unpleasant to say the least (Excel spreadsheets...). Zoined solved our problem with that.

Pros

Best thing is that our employees can use it really easily. With just one hour of training, they can find basic information about their sales.

Cons

It has somewhat confusing names for certain filters. Our old ERP might have something to do with it, but this makes the information hard to find, if you dive really deep into data. So really good customer service is essential to get the most out of Zoined.

Review Source

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