# Sockeye Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sockeye Software - reviews, pricing plans, popular comparisons to other Scheduling products and more. Source: https://www.capterra.com/p/146747/Sockeye --- # Sockeye Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sockeye ## What is Sockeye? Sockeye is a work order scheduling and reporting bolt-on for your CMMS. How it works: Designed specifically to solve complicated, inefficient CMMS scheduling. Sockeye has seamless read/write integration with your CMMS. Sockeye’s automation assigns available labor with ready-to-schedule work orders from your CMMS to produce daily/weekly schedules with minimal effort and maximize efficiency. Schedules are live, easy to update with drag and drop functionality, visual, and easily accessible to the entire team. SMRP & custom KPI dashboards and reports keep you up to date with the latest like schedule compliance, total backlog hours and why work was delayed. -Daily/weekly work order scheduling -Live status updates -SMRP/custom KPI reports -Month-to-month subscription -1 hour training. 98% Customer Retention Rate -Cloud-based/off-premise -API read/write integrations with any CMMS -Free trial using file-based integration (Excel) ## What is Sockeye used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 86% Neutral 7% Negative 7% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sockeye?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.getsockeye.com&name=Sockeye) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sockeye 4.1 (28) VS. [4.8 (1,051)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (28) Ease Of Use 4.8 (1,784) Value For Money 3.9 (27) Value For Money 4.7 (1,610) Customer Service 4.2 (27) Customer Service 4.8 (1,690) ## Sockeye alternatives [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146747/Sockeye/alternatives/) ## FAQs about Sockeye Overview ### Which roles and teams benefit most from Sockeye? Sockeye is most used by maintenance supervisors, planners, and reliability teams managing asset performance and scheduled work. Maintenance administrators and clerks use it to organize records, while engineers, foremen, and production leaders rely on it to track maintenance workflows, improve planning accuracy, and support equipment uptime across operations. Answer based on 28 reviews Overview ### What company size and specific industries is Sockeye built for? Sockeye is designed for maintenance teams in companies of any size that need support for planning and scheduling work. It is aimed at Maintenance Managers, Maintenance Planners, Maintenance Supervisors, Maintenance Schedulers, Directors of Maintenance, Planners, and Schedulers across maintenance-focused operations. Features and Usability ### What are the key features of Sockeye? Sockeye offers scheduling and workforce management features such as employee scheduling, automated scheduling, shift swapping, and availability management. It also includes work order management, job tracking, dispatch management, and maintenance scheduling, plus reporting & statistics, access controls/permissions, alerts/notifications, and third-party integrations. Getting Started and Support ### What training and onboarding options does Sockeye offer? Sockeye provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference materials for setup steps and feature review. Getting Started and Support ### What customer support options does Sockeye offer? Sockeye provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support as helpful when issues arise, with customer service making it easy to get assistance. The available help resources also support quick answers for common scheduling questions and setup needs. Answer based on 1 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-time Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Absence Management Manage and track employee attendance Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Sockeye 49 features Manage and track employee attendance Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Manage procedures that ensure organizational equipment remains in working condition Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Allocate and manage resources, such as employees, equipment, facilities, and other assets Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Managing and trading shift details between employees Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation Track the amount of time spent on a job or task Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (28) 4.0 Based on 28 reviews ## Pricing Value for money 3.9 (27) ### Starting price Free trial available Value for money 3.9 (27) 3.9 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (27) 4.2 Based on 27 reviews ## User reviews Overall rating 4.1 Based on 28 reviews Filter by rating 5(9) 4(15) 3(2) 2(2) 1(0) Mentioned topic Sorted by most recent JR John R. Reliability Manager Plastics ### "Best Tool for Scheduling with easy deployment " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2024 Pros Easy deployment and implementation, very practical to make schedule in minutes instead of hours. Balance the time of the technicians in minutes, create your technician patterns, make and manage custom filters. Cons Some difficulties synchronizing Preventive Maintenance work orders, especially if the CMMS manage forecasting without creating a physical work order. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Reliability Engineer Building Materials ### "The software is very easy to use and the Sockeye team is great to work with!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2018 Better scheduling and full utilization of man hours. It is very easy to see if everyone has been booked or not to full utilization. Pros One of the best things about this software is the many different ways to customize the use of it. We are able to have work orders brought in different ways to best fit our needs and from a user point of view you can customize what work orders or teams can be seen at a time, making it easier to schedule. Cons The software has a few bugs left to sort out; the biggest issue currently is when a work order is brought over with multiple pieces of equipment and multiple people working on them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gurneet B. Project Specialist Food & Beverages ### "Sockeye has significantly eased scheduling process from SAP" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2018 Saved time required for setting up schedules and making changes to it. Pros Th software interface is easy to use and gives options to easily modify the interface to liking. Its very easy to navigate and move work orders. Cons Data from SAP is not always moved to sockeye. There have been occasions where work order was missing from SAP. Ability to add notes and move work orders from previous weeks will help to make process easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VL Vontel L. Admin ### "I love the sockeye tool. Its easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 12, 2018 Pros Easy to use. I love the fact that I can use sockeye for the ease of file transportation. The best part about it is being able to transfer my files all at once. And the ability for me to trade in my Cons There are a lot of steps to connect for what I need to use it for. It takes a lot of time for me to switch the data over and to find out what I need to fix when errors are found. There is a long process when working with the system to configure out line colors. I also wish there were more controls I would be able to use when I need to make simple changes and do not want to pull the entire schedule again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Daryl D. Electrical general foreman Food Production ### "I use sockeye to schedule for a week ahead." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 12, 2018 It makes it easier and faster to schedule work orders for the week and to keep track of who is avalible to be scheduled on the days of the week. Pros The work orders are easy to schedule and to set up the different shifts. The work orders are easy to set up on the days of the week that they need to be scheduled. Cons transfering from SAP to sockeye does not always work and some of the work orders are not on set to the right shifts which makes it harder to schedule. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR James R. Maintenance Supervisor Food Production ### "Not impressed. Data gets lost and/or populates automatically and ruins all of my previous work." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 June 12, 2018 At this point I see no benefits as I have to continually go back and look for unexpected changes within the scheduling process. Pros Ease of scheduling. Until of course all of my work gets messed up and moved to others scheduled. Or schedules to people that are not on the schedule for a date range selected. Continually have to enter by different trades as it does not appear to save them. Cons Schedules to people that are not on the schedule for a date range selected. Continually have to enter by different trades as it does not appear to save them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jeff A. Leading hand Mining & Metals ### "Easier for planning to schedule but harder for the end user as need to Still reference pronto" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 11, 2018 Only our planning department benefitted from this software Pros Seems to be a quick and easy way to put together a schedule. Planning department are able to save time because of that Cons Does not interact with pronto Which is our main system so we are always having to open sockeye to get our work order number then open pronto to get the full detail on the work order Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Andrew C. Maintenance Supervisor Paper & Forest Products ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 11, 2018 Everyday I save time when transferring employee time to our timekeeper program. Pros It works well with our timekeeper program, which is called Worksight, when we transfer the employee hours and work order numbers. Cons The backlog doesn't show properly at the bottom of the screen. The work orders aren't separated by each department. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR jimmy R. supervisor Food Production ### "i use sockeye for wekly scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 11, 2018 Pros I like how easy it is to use and how easy it is to change. I like the abilty to move and change stuff. I like the ability to just click and drag stuff around. Cons I do not like that you have to go in and switch all the time to the correct day. I have had problems with some of my scheduled stuff changing or not saving. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Maria C. Maintenance Planner ### "I think its a really good software overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 11, 2018 Pros Its easy to schedule employees there work orders and if you need to change some things around it very good with having functions that i dont need to move a lot of things around. Cons just the fact that the names are so close together you can easily get confused and schedule the wrong employee for that work order. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146747/Sockeye/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fracttal One vs Sockeye](https://www.capterra.com/compare/146747-159911/Sockeye-vs-Fracttal) [MaintainX vs Sockeye](https://www.capterra.com/compare/146747-179296/Sockeye-vs-GetMaintainx)