--- title: "Sockeye Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sockeye Software - reviews, pricing plans, popular comparisons to other CMMS products and more." source_url: "https://www.capterra.com/p/146747/Sockeye/" page_type: "product" language: "en" --- # Sockeye Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sockeye ## What is Sockeye? Sockeye is a work order scheduling and reporting bolt-on for your CMMS. How it works: Designed specifically to solve complicated, inefficient CMMS scheduling. Sockeye has seamless read/write integration with your CMMS. Sockeye’s automation assigns available labor with ready-to-schedule work orders from your CMMS to produce daily/weekly schedules with minimal effort and maximize efficiency. Schedules are live, easy to update with drag and drop functionality, visual, and easily accessible to the entire team. SMRP & custom KPI dashboards and reports keep you up to date with the latest like schedule compliance, total backlog hours and why work was delayed. -Daily/weekly work order scheduling -Live status updates -SMRP/custom KPI reports -Month-to-month subscription -1 hour training. 98% Customer Retention Rate -Cloud-based/off-premise -API read/write integrations with any CMMS -Free trial using file-based integration (Excel) ## What is Sockeye used for? [Scheduling](https://www.capterra.com/scheduling-software/)[CMMS](https://www.capterra.com/cmms-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 86% Neutral 7% Negative 7% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sockeye?[Manage this product listing](https://www.g2.com/products/sockeye/claim_requests/new?auto=true) ## Sockeye Overview Updated September 2026 AI summary Sockeye offers scheduling and preventive maintenance tools for organizations of all sizes, supporting tasks such as work order management, employee scheduling, and resource coordination. It features real-time updates, calendar management, automated scheduling, and mobile access, with options for shift swapping and multi-location support. Deployment is flexible, with cloud-based access across major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sockeye 4.1 (28) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (28) Ease Of Use 4.6 (1,446) Value For Money 3.9 (27) Value For Money 4.4 (1,249) Customer Service 4.2 (27) Customer Service 4.6 (1,399) ## Sockeye alternatives [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [4.0 (149)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10529/Simpro-Enterprise/) [UpKeep](https://www.capterra.com/p/145635/UpKeep/) [4.6 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145635/UpKeep/) ## FAQs about Sockeye Overview ### Which roles and teams benefit most from Sockeye? Sockeye is most used by maintenance supervisors, planners, and reliability teams managing asset-intensive operations. Engineers, schedulers, and maintenance administrators rely on it to organize preventive maintenance, track work orders, improve equipment uptime, and streamline planning, reporting, and coordination between maintenance and production functions. Answer based on 28 reviews Overview ### What company size and specific industries is Sockeye built for? Sockeye is designed for maintenance teams in small to large organizations that need support for planning, scheduling, and supervising maintenance work. It is best suited for companies with dedicated maintenance roles such as managers, planners, schedulers, supervisors, and directors, rather than for a specific industry or sector. Features and Usability ### What are the key features of Sockeye? Sockeye offers employee scheduling, automated scheduling, real-time scheduling, and shift swapping for workforce planning. It also includes work order creation and work order management, task scheduling, dispatch management, and maintenance scheduling, plus access controls, customizable reports, calendar sync, time zone tracking, and third-party integrations. Getting Started and Support ### What training and onboarding options does Sockeye offer? Sockeye provides live online sessions, webinars, documentation, and videos for getting started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Sockeye offer? Sockeye provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support experience as helpful and easy to work with, with one reviewer noting that customer service is great when issues come up. Answer based on 1 reviews ## Features AI summary Based on 16,930 CMMS reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Sockeye supports **Real-time Scheduling** and **Calendar Management**, giving teams up-to-date scheduling visibility and a clear way to organize appointments and availability. However, it does not offer **Booking Management**. Instead, it provides other highly rated features, including **Mobile Access** (**56%**), **Calendar Sync** (**52%**), and **Online Booking** (**53%**), helping businesses manage schedules from anywhere, keep calendars current across systems, and let customers book services more easily. Real-time Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Absence Management Manage and track employee attendance Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Sockeye 49 features ### All Features - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Historical Reporting: Information, data and reports that are being tracked over time - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Swapping: Managing and trading shift details between employees - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (28) 4.0 Based on 28 reviews ## Pricing Value for money 3.9 (27) ### Starting price Free trial available Value for money 3.9 (27) 3.9 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (27) 4.2 Based on 27 reviews ## User reviews Overall rating 4.1 Based on 28 reviews Filter by rating 5(9) 4(15) 3(2) 2(2) 1(0) Mentioned topic Sorted by most recent JR John R. Reliability Manager Plastics ### "Best Tool for Scheduling with easy deployment " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2024 Pros Easy deployment and implementation, very practical to make schedule in minutes instead of hours. Balance the time of the technicians in minutes, create your technician patterns, make and manage custom filters. Cons Some difficulties synchronizing Preventive Maintenance work orders, especially if the CMMS manage forecasting without creating a physical work order. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Reliability Engineer Building Materials ### "The software is very easy to use and the Sockeye team is great to work with!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2018 Better scheduling and full utilization of man hours. It is very easy to see if everyone has been booked or not to full utilization. Pros One of the best things about this software is the many different ways to customize the use of it. We are able to have work orders brought in different ways to best fit our needs and from a user point of view you can customize what work orders or teams can be seen at a time, making it easier to schedule. Cons The software has a few bugs left to sort out; the biggest issue currently is when a work order is brought over with multiple pieces of equipment and multiple people working on them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gurneet B. Project Specialist Food & Beverages ### "Sockeye has significantly eased scheduling process from SAP" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2018 Saved time required for setting up schedules and making changes to it. Pros Th software interface is easy to use and gives options to easily modify the interface to liking. Its very easy to navigate and move work orders. Cons Data from SAP is not always moved to sockeye. There have been occasions where work order was missing from SAP. Ability to add notes and move work orders from previous weeks will help to make process easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VL Vontel L. Admin ### "I love the sockeye tool. Its easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 12, 2018 Pros Easy to use. I love the fact that I can use sockeye for the ease of file transportation. The best part about it is being able to transfer my files all at once. And the ability for me to trade in my Cons There are a lot of steps to connect for what I need to use it for. It takes a lot of time for me to switch the data over and to find out what I need to fix when errors are found. There is a long process when working with the system to configure out line colors. I also wish there were more controls I would be able to use when I need to make simple changes and do not want to pull the entire schedule again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Daryl D. Electrical general foreman Food Production ### "I use sockeye to schedule for a week ahead." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 12, 2018 It makes it easier and faster to schedule work orders for the week and to keep track of who is avalible to be scheduled on the days of the week. Pros The work orders are easy to schedule and to set up the different shifts. The work orders are easy to set up on the days of the week that they need to be scheduled. Cons transfering from SAP to sockeye does not always work and some of the work orders are not on set to the right shifts which makes it harder to schedule. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR James R. Maintenance Supervisor Food Production ### "Not impressed. Data gets lost and/or populates automatically and ruins all of my previous work." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 June 12, 2018 At this point I see no benefits as I have to continually go back and look for unexpected changes within the scheduling process. Pros Ease of scheduling. Until of course all of my work gets messed up and moved to others scheduled. Or schedules to people that are not on the schedule for a date range selected. Continually have to enter by different trades as it does not appear to save them. Cons Schedules to people that are not on the schedule for a date range selected. Continually have to enter by different trades as it does not appear to save them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jeff A. Leading hand Mining & Metals ### "Easier for planning to schedule but harder for the end user as need to Still reference pronto" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 11, 2018 Only our planning department benefitted from this software Pros Seems to be a quick and easy way to put together a schedule. Planning department are able to save time because of that Cons Does not interact with pronto Which is our main system so we are always having to open sockeye to get our work order number then open pronto to get the full detail on the work order Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Andrew C. Maintenance Supervisor Paper & Forest Products ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 11, 2018 Everyday I save time when transferring employee time to our timekeeper program. Pros It works well with our timekeeper program, which is called Worksight, when we transfer the employee hours and work order numbers. Cons The backlog doesn't show properly at the bottom of the screen. The work orders aren't separated by each department. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR jimmy R. supervisor Food Production ### "i use sockeye for wekly scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 11, 2018 Pros I like how easy it is to use and how easy it is to change. I like the abilty to move and change stuff. I like the ability to just click and drag stuff around. Cons I do not like that you have to go in and switch all the time to the correct day. I have had problems with some of my scheduled stuff changing or not saving. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Maria C. Maintenance Planner ### "I think its a really good software overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 11, 2018 Pros Its easy to schedule employees there work orders and if you need to change some things around it very good with having functions that i dont need to move a lot of things around. Cons just the fact that the names are so close together you can easily get confused and schedule the wrong employee for that work order. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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