--- title: "ShipWise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ShipWise Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/146762/DesktopShipper/" page_type: "product" language: "en" --- # ShipWise Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShipWise ## What is ShipWise? ShipWise simplifies shipping with a powerful, adaptable platform tailored to your business needs. It streamlines operations by integrating processes, reducing errors through automation, and cutting costs with real-time rate shopping and carrier discounts. ShipWise enhances customer satisfaction with faster shipping, real-time tracking, and reliable delivery. Scale effortlessly, handle high order volumes, and optimize shipping with features like rule-based automation, multi-carrier rate shopping, and streamlined label generation. Seamlessly integrate with sales channels and simplify international shipments with automated customs documentation. ShipWise makes efficient, cost-effective shipping a reality. ## What is ShipWise used for? [Shipping](https://www.capterra.com/shipping-software/)[Label Printing](https://www.capterra.com/label-printing-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/) Recognitions Shortlist Overall rating Based on 108 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Order Management / 2026 - Logistics / 2025 - Shipping / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.7 +− Features4.6 Value for Money4.6 Ease of Use4.6 Customer Service4.7 Rating Breakdown 4.7 Features4.6 Value for Money4.6 Ease of Use4.6 Customer Service4.7 ## ShipWise Reviewers Verdict Updated August 2026 AI summary - ShipWise is a good fit for small to midsize e-commerce, retail, and 3PL operations needing efficient shipping management. - Users most consistently value its easy learning curve, attentive support, and helpful integration options for busy shipping teams. - It delivers day-to-day gains by speeding up label creation, reducing fulfillment mistakes, and improving shipment tracking visibility. - Reviewers note pain points like occasional bugs, minor downtime, and some extra steps for certain tasks. - ShipWise suits businesses seeking reliable shipping automation and responsive help, but buyers with advanced customization needs may want to assess fit. ## ShipWise alternatives Highest Rated [4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (960)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146762/DesktopShipper/alternatives/) ## FAQs about ShipWise Overview ### What problems does ShipWise solve? ShipWise solves costly carrier selection, slow label creation, and error-prone order fulfillment by automating rate shopping, shipping rules, label printing, tracking updates, and inventory integrations. Warehouse teams, fulfillment managers, 3PLs, ecommerce operations, and customer support staff benefit most from faster high-volume shipping, fewer picking mistakes, and better shipment visibility. Answer based on 82 reviews Overview ### Which roles and teams benefit most from ShipWise? ShipWise is most used by owners, presidents, and operations leaders who need visibility into shipping costs, carrier performance, and fulfillment efficiency. Warehouse, logistics, and shipping teams rely on it to streamline order processing and label creation, while customer service, account, and IT managers support accurate deliveries, issue resolution, and system integrations. Answer based on 108 reviews Overview ### What company size and industries is ShipWise built for? ShipWise serves small businesses in e-commerce and 3PL, with 83% of reviewers from small companies and Retail leading at 36%. It also appears with midsize businesses at 11% and enterprises at 6%, with additional use in Consumer Goods at 7% and Warehousing at 6%. Answer based on 108 reviews Features and Usability ### What are the key features of ShipWise? ShipWise includes core shipping management features like rate shopping, order management, label printing, and batch processing for high-volume fulfillment. Differentiating capabilities include workflow automation with shipping rules, API and marketplace integrations, barcode scanning, and real-time shipment tracking through dashboards and tracking updates. Answer based on 62 reviews Integrations ### Which third-party tools and platforms does ShipWise integrate with? ShipWise integrates with NetSuite, VeraCore, and Indaba Merchant, based on reviewer-confirmed connections. It also supports over 50 integrations from its catalog, including BigCommerce, Adobe Commerce, Acumatica Cloud ERP, EasyPost, and FedEx Ship Manager. These cover ERP, ecommerce, warehouse management, and shipping operations. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on ShipWise? ShipWise is generally easy to onboard for warehouse staff and new employees, with a straightforward interface that users learn quickly. Training is supported through in-person sessions, live online training, webinars, documentation, and videos. Admins or users handling address changes, search, or returns may need more guidance at first. Answer based on 21 reviews Getting Started and Support ### What customer support options does ShipWise offer, and how do users rate the experience? ShipWise offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as easy to reach, friendly, knowledgeable, and quick to resolve issues, with strong follow-up. Some report slower responses for complex problems, limited weekend help, and occasional difficulty finding the right escalation path. Answer based on 47 reviews Bugs and issues ### Does ShipWise have bugs or downtime issues? ShipWise works reliably for many shipping teams, but bug and downtime experiences are mixed. Warehouse staff and multi-location users often describe stable day-to-day performance and fast support, while some mention update-related disruptions, small glitches, printer communication hassles, slow responses on larger issues, and occasional setup or configuration friction. Answer based on 22 reviews ## Features AI summary Based on 3,171 Shipping reviews Capterra data shows that buyers of shipping software rank the following features as their top priorities: - **Shipping Labels** (**60%** of reviewers rated this feature as critical) - **Label Printing** (**56%**) - **Parcel Shipping** (**61%**) ShipWise supports all three features that reviewers rate most highly: **Shipping Labels**, **Label Printing**, and **Parcel Shipping**. Together, these capabilities help businesses create carrier-ready labels, print them quickly and accurately, and manage parcel shipments more efficiently, allowing teams to speed up fulfillment, reduce shipping errors, and keep delivery operations organized. Shipping Labels 4.9 (47) 74.47% of 47 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Label Printing 4.8 (35) 80.00% of 35 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. Parcel Shipping 4.6 (28) 64.29% of 28 reviewers that rated this feature as important or highly important Manage and organize the shipping, tracking, and delivery of packages Shipment Price Calculation 4.6 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Ground Shipping 4.4 (27) 74.07% of 27 reviewers that rated this feature as important or highly important Shipping products/goods by land Shipping Management 4.5 (25) 84.00% of 25 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers ShipWise 67 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Air Shipping: Ship packages/goods by aircraft - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Batch Printing: Enables the printing of multiple correspondence items at one time. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - EDI: Transfer of data from one computer system to another - For eCommerce: Intended to be used by online stores - Forecasting: Form predictions based on past and present data/trends - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Label Designer: Create labels for products that contain required information such as colors, sizes, dates, etc. - Label Printing: Process of printing custom labels through various methods. - Label Templates: Premade examples and templates for labels - Logistics Management: Management of the flow of things between point of origin and point of consumption. - Marketplace Integration: Integration with third-party marketplace software - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multiple File Format Support: Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - QR Code Printing: Allows the printing and management of QR Codes - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (108) 4.6 Based on 108 reviews ## Pricing Value for money 4.6 (98) [View pricing plan details](https://www.capterra.com/p/146762/DesktopShipper/pricing/) Personalized Quote Contact Vendor for Pricing It includes: - Chat - Email - Phone - Remote Assistance - Unlimited Channels/Integrations - Unlimited Customer Service Users - 2 Users Included in Base - Access to Discounted Rates - Branded Labels - Branding Tracking Pages Value for money 4.6 (98) 4.6 Based on 98 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (104) 4.7 Based on 104 reviews ## User reviews Overall rating 4.7 Based on 108 reviews Filter by rating 5(84) 4(20) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent TW Tina W. Administrator Retail ### "Responsive & Patient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 18, 2026 I have found them to be very responsive and patient with my questions. They walk me through API updates using visual displays and written directions which I find to be very useful. Pros Easy of use & support. They have a great tech staff that has a quick response time. They are very patient with non-tech saavy people like myself! Cons Noting comes to mind but like most vendors I will say price. They are very competitive but we are always wanted more for less Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kristian W. shipping manager Non-Profit Organization Management ### "easy to ship, except Canada" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 14, 2026 so far been a good experience and easy to use. Usually there are no issues and if so, one of the two shipping options usually helps. Pros able to ship efficiently and quickly and assistance when problems arise. having th DSX version and the app make problem orders easier to get out the door. Cons seems like extra steps to do some simple things. Been on chat to figure out how to print a return label to us, shouldnt involve multiple steps. Switched from [Descartes ShipRush](https://www.capterra.com/p/43273/ShipRush/) shipwise worked better for our budget and availability. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MN Matt N. Accounting Logistics and Supply Chain ### "Great company and super responsive!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2026 Every time I have an issue that I need assistance with, the chat option is super helpful and it is very nice to have a company that responds quickly when you need something. Pros Ease of use and Features. The ability to run reports is also super helpful to our company as it helps with providing some of our clients with further shipment details. Cons I understand the massive amounts of data, but the system purge after 60 days does sometimes limit us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Michael S. Supervisor Consumer Goods ### "The pros and cons of ShipWise" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 3, 2026 My experience with ShipWise has been overall very good! I feel like it does the tasks I need it to do with minimal hiccups Pros Once everything is set up, it's very streamlined and straightforward to use allowing me to ship very quickly Cons Configuring the setting can be difficult especially if you're shipping different types of products using different carriers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KK krishanth K. Logistics manager Retail ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2025 Very content with the application. It's easy to use and is frequently receiving updates to make the user experience better. Pros This is a very user friendly software. It comes with a very good support team that is always available when an issue rises. They constantly keep checking till the issue is resolved. Cons The least i like so far is tracking packages via shipwise sometimes. It is definitely easy to track them, but sometimes the tracking statuses arent up to date and it can innaccurate when you try to get a report. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT MICHAEL T. CUSTOMER SERVICE Internet ### "EASY EVERYTIME" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2025 DOES EXACTLY WHAT I NEED EVERYTIME. I DON'T HAVE TO FUMBLE THROUGH IT . I'M NOT THE MOST COMPUTER LITERAT PERSON SO IF I CAN DO IT ANYONE CAN. Pros I LIKE THE EASY POINT AND CLICK. I DON'T HAVE TO FUMBLE THROUGH IT, THEY MADE IT SO EASY YO NAVIGATE. Cons I HAVEN'T HAD ANY ISSUES. THEY HAVE MADE IT SO EASY TO USE THAT YOU DON'T HAVE ANY ISSUES WHEN DOING A RETURN LABEL. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ER Erica R. Quality Assurance Supervisor Transportation/Trucking/Railroad ### "ShipWise Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2025 Overall, I think ShipWise has many pros and has been very helpful in the success of our site, and I would highly recommend. Pros ShipWise is easy to use, easy to train others to use, and very reliable. Customer Service is easily reachable and always helpful and kind. Cons When updates take place on Mondays which are the busiest shipping day of the week. This has caused us in the past to be dead in water for a few hours. Also, the delay to manifest a label could be sped up. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Network wide made this change when our company was bought out. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GH Greg H. Manager Consumer Goods ### "Great Product, just what we needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2025 Over all it is a sold product with very few issues and almost no down time. We have tried a few different shipping solutions and this is our favorite. Pros Makes it easy to select the shipper we want to use and see all of the costs upfront. Probably the best product we have tried. Cons The interface to set up and add services takes a little time to learn, but everything you need is there. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) Reasons for choosing ShipWise cost was where we wanted to be. easy of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RF Reginald F. Ebook Retail ### "shipwise! not harder!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2025 I've had a wonderful experience, particularly appreciating the customer service, which has been both pleasant and remarkably fast. The speed and quality of their support have truly stood out. Furthermore, the efficiency gained when shipping a high volume of items, specifically over 60 items each day, is substantial. This streamlined process significantly saves both valuable time and physical energy, making daily operations far more manageable and less taxing on resources. Pros The user interface is truly excellent; I find it remarkably simple to find my way around and access all the features I need. The design is very intuitive and straightforward, making navigation a breeze and contributing to a really positive user experience overall. Cons "Nothing to note shipwise" is truly a great product, offering a solid and reliable experience, and I am genuinely impressed with its current capabilities. Because of its strong foundation and promising features, I eagerly anticipate future improvements and updates that will undoubtedly enhance its functionality and value even further. I have high expectations for the continued development of "shipwise" and look forward to seeing how it evolves over time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LG Lyndsay G. production manager Warehousing ### "GRIMES0128" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 30, 2025 Very easy to ship and find orders, easy to track shipments.! compare end of day with total shipments.! Pros Easy shipping orders, easy to use shipwise.! easy to find orders and track orders.! you can update products Cons customs on international shipments, pulling both market weight from extensiv and shipwise.! Also the costs, it combines them.! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/146762/DesktopShipper/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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