--- title: "Butterfly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Butterfly Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/146769/Butterfly/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Butterfly Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Butterfly ## What is Butterfly? Our intuitive software provides a data-driven approach for managers to get feedback, initiate conversations and strengthen their connection to employees, wherever their teams are working from. Specifically designed for frontline workers, Butterfly delivers actionable insights and engagement tools to reduce turnover, increase productivity and improve employee well-being. We support 30,000+ managers worldwide in the supply chain, manufacturing, hospitality, logistics, and transportation industry. ## What is Butterfly used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $4000 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Butterfly?[Manage this product listing](https://www.g2.com/products/appynest-inc-butterfly-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Butterfly 4.4 (49) VS. [4.6 (5,321)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $4000 Per User, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (49) Ease Of Use 4.7 (5,321) Value For Money 4.3 (42) Value For Money 4.5 (5,078) Customer Service 4.3 (43) Customer Service 4.6 (5,092) ## Butterfly alternatives Highest Rated [4.9 (4,859)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (875)](https://www.capterra.com/p/186557/PerkNow/reviews/) Starting price $4000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (1,981)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.9 (35)](https://www.capterra.com/p/248658/goHappy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146769/Butterfly/alternatives/) ## FAQs about Butterfly Overview ### Which roles and teams benefit most from Butterfly? Butterfly is most used by operations supervisors, production and shift managers, and transportation leads who coordinate frontline teams and monitor day-to-day execution. HR and people leaders use it to support employee communication and engagement, while sales and account management leaders gather team input, track priorities, and address workplace issues. Answer based on 49 reviews Overview ### What company size and industries is Butterfly built for? Butterfly is an employee feedback platform for frontline managers, most commonly used by midsize businesses (51%) in Farming, Information Technology and Services, and Retail (8% each). It also serves enterprise organizations (27%) and small businesses (22%) seeking to measure team engagement, happiness, retention, productivity, and safety. Answer based on 49 reviews Features and Usability ### What are the key features of Butterfly? Butterfly offers employee engagement and performance management features such as activity tracking, engagement tracking, progress tracking, and feedback management. It also includes pulse surveys, customizable questions and reports, real-time analytics, alerts and notifications, employee directory tools, and communication options like chat, email, and scheduled messaging. Integrations ### Which third-party tools and platforms does Butterfly integrate with? Butterfly connects natively to Slack, Microsoft Teams, WhatsApp, Facebook Business Suite, Okta, BambooHR, Deputy, Beekeeper, and UKG Pro, with HRIS support for broader workforce system connections. Slack is the most frequently mentioned integration, while the catalog shows coverage across communication, identity, social messaging, and HR platforms. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Butterfly offer? Butterfly provides in person training, live online sessions, webinars, and documentation. In person and live online formats support guided instruction, webinars cover group learning and updates, and documentation gives written reference material for self-paced review and feature guidance. Getting Started and Support ### What customer support options does Butterfly offer? Butterfly offers Email/Help Desk, FAQ/Forum, Knowledge Base, and 24/7 Live Rep support. Reviewers describe customer service as responsive and helpful, with quick replies and easy assistance during setup and everyday use, which adds value to the platform. Answer based on 2 reviews Ease of use ### How easy is Butterfly to use for employee feedback? Butterfly makes employee feedback and engagement tracking easy to adopt, with an intuitive interface and accessible real-time insights. HR teams, managers, and global organizations value its clear design, simple feedback collection, and Slack integration. Some users find the dashboard cumbersome or results difficult to read, especially when reviewing detailed data. Answer based on 13 reviews ## Features AI summary Based on 9,471 Employee Engagement reviews Capterra data shows that buyers of employee engagement software rank the following features as their top priorities: - **Employee Management** (**48%** of reviewers rated this feature as critical) - **Employee Management** (**48%**) - **Communication Management** (**44%**) Butterfly supports all three of the features reviewers rate most highly: **Employee Management**, **Employee Management**, and **Communication Management**. Together, these capabilities help businesses manage employee information more effectively and keep communication clear across the organization, allowing teams to stay aligned, informed, and better connected at work. Employee Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Communication Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Chat/Messaging 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Mobile Access 3.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Pulse Surveys 4.5 (20) 70.00% of 20 reviewers that rated this feature as important or highly important Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Employee Recognition 4.0 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Butterfly 40 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Benchmarking: Compare key metrics for the business against prominent players in the industry - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Single Sign On: Allow users to access multiple services after entering their login credentials once - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success --- Get Advice We can help you find the software with the features you need. Features 4.3 (49) 4.3 Based on 49 reviews ## Pricing Value for money 4.3 (42) Free Trial Basic $4,000 Per User,Per Year Value for money 4.3 (42) 4.3 Based on 42 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Deputy](https://www.capterra.com/p/167811/Deputy/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (43) 4.3 Based on 43 reviews ## User reviews Overall rating 4.4 Based on 49 reviews Filter by rating 5(25) 4(21) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent JL Julien L. Founder Consumer Services ### "Best engagement tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 5, 2024 I recommend this solution specifically to generate decisive HR insights. Very data driven Pros This product stands out with its sleek design, real-time data, and user-friendly interface, making it easy to navigate and implement. The unique features and responsive customer service add great value Cons though the anonymity-only format may not suit smaller teams looking for detailed insights. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User CEO Staffing and Recruiting ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2024 Great experience overall. Really enjoy the customer service for any questions. Pros The tool is very easy to use, with real-time data and a user-friendly design. Our team really enjoys using it. Cons Results aren't visible if the team is too small Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. XD Xavier D. co-founder Telecommunications ### "Intuitive real-time team pulse tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2024 Butterfly has revolutionized our approach to team feedback and engagement. The platform's real-time data and user-friendly interface make gathering employee insights incredibly smooth. I'm particularly impressed by its multi-language support, which has been crucial for our global team. Pros Super intuitive platform with instant team mood tracking. We love the seamless global team integration, and their customer support is always super responsive. Cons Small teams get limited insights and sometimes wish responses weren't totally anonymous. Alternatives considered [Workday Peakon Employee Voice](https://www.capterra.com/p/151069/Peakon/) Reasons for choosing Butterfly Butterfly offers real-time feedback and actionable manager coaching. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Sales Cosmetics ### "Interesting " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2024 Very good. Easy to use.colorful and interesting. Pros It was easy to use. I like the platform and the way it was designed. Cons It was a little confusing at first. But after taking some time with it, I understood it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA CArlos A. Operations Supervisor Package/Freight Delivery ### "Butterfly is for Managers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2024 I use this to manage the engagement of my mid sized team. Pros I like the fact this helps me gauge the temperature of my team without the hassle Cons Sometimes the dashboard can look a bit cumbersome. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HS Holly S. Transportation Supervisor Transportation/Trucking/Railroad ### "Butterfly for Managers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 16, 2024 Positive - our employees leave good feedback that we can utilize to improve our department Pros Employees ability to leave feedback anonymously Cons Employees can leave a negative review simply because they are unhappy that day and it is not a true representation of how things are going Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OH OSCAR H. SUPERVISOR Logistics and Supply Chain ### "GOOD SERVICE " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 16, 2024 Pros QUICK FEED BACK FOR EMPLOYEES TO KNOW TENDENCIES AND OPINIONS Cons THERE IS ALWAYS A GATE FOR BAD FEEDBACK WITH NOT INVESTIGATION Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CK colby K. operations supervisor Logistics and Supply Chain ### "Buuterfly experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2024 Pros I enjoy the comment feedback from employees and the ratings Cons The criteria of the ratings, It's not accurate. A single employee can manipulate the rating, by sabotaging the overall rating with one bad review. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YT Yander T. Supervisor Warehousing ### "Butterfly is a great tool to implement changes you least expected were needed." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2024 Overall butterfly is a great tool to consistently receive temperature checks from your employees and make the changes necessary to make the workplace a comfortable place for all. Pros Allows employees to express their concerns anonymously which makes it more comfortable for them to hold nothing back when stating their feelings regarding the company and more. Cons I wish the website was more mobile friendly. Hard to view everything on a mobile device. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BA blanca A. Supervisor Consumer Services ### "Communicaton" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2024 It has helped our team get on the same page. Pros I like it when they leave a review, and I can make changes. Cons It makes me make better choices with my team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/146769/Butterfly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Butterfly](https://www.capterra.com/compare/146769-153140/Butterfly-vs-Connecteam)