# Butterfly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Butterfly Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more. Source: https://www.capterra.com/p/146769/Butterfly/ --- # Butterfly Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Butterfly ## What is Butterfly? Our intuitive software provides a data-driven approach for managers to get feedback, initiate conversations and strengthen their connection to employees, wherever their teams are working from. Specifically designed for frontline workers, Butterfly delivers actionable insights and engagement tools to reduce turnover, increase productivity and improve employee well-being. We support 30,000+ managers worldwide in the supply chain, manufacturing, hospitality, logistics, and transportation industry. ## What is Butterfly used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $4000 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Butterfly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://butterfly.ai&name=Butterfly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Butterfly 4.4 (49) VS. [4.6 (5,302)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $4000 Per User, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (49) Ease Of Use 4.7 (5,302) Value For Money 4.3 (42) Value For Money 4.5 (5,061) Customer Service 4.3 (43) Customer Service 4.6 (5,074) ## Butterfly alternatives Highest Rated [4.9 (4,852)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (828)](https://www.capterra.com/p/186557/PerkNow/reviews/) Starting price $4000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (1,850)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.9 (33)](https://www.capterra.com/p/248658/goHappy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146769/Butterfly/alternatives/) ## FAQs about Butterfly Overview ### Which roles and teams benefit most from Butterfly? Butterfly benefits operations managers, supervisors, and logistics teams that need to coordinate daily workflows, staffing, and service delivery. HR and administrative teams use it to streamline communication and task tracking, while executives, sales leaders, and account managers rely on it for visibility into team performance and operational follow-through. Answer based on 49 reviews Overview ### What company size and industries is Butterfly built for? Butterfly is built primarily for midsize businesses, which account for 51% of reviewers, and it serves Farming, Information Technology and Services, and Marketing and Advertising equally at 8% each. As an employee feedback platform for frontline managers, it also sees use in enterprises at 27% and small businesses at 22%. Answer based on 49 reviews Features and Usability ### What are the key features of Butterfly? Butterfly includes employee engagement and performance management features such as pulse surveys, surveys and feedback, progress tracking, and engagement tracking. It also offers communication tools like chat and messaging, mass notifications, alerts and notifications, and scheduled messaging, plus reporting features including real-time analytics, custom reports, and benchmarking. Integrations ### Which third-party tools and platforms does Butterfly integrate with? Butterfly integrates with Slack and connects to BambooHR, Beekeeper, Deputy, Facebook Business Suite, Microsoft Teams, Okta, WhatsApp, Kronos Workforce Central, UKG Dimensions, and UKG Pro. These integrations cover communication, HR, identity, and workforce management tools used to route messages and employee feedback across teams. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Butterfly offer? Butterfly provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Butterfly offer? Butterfly provides email/help desk support, FAQ/forum access, a knowledge base, and 24/7 live rep support. Reviewers describe the customer service as responsive and helpful, with quick replies that add value and make the platform easier to navigate and implement. Answer based on 2 reviews Ease of use ### Is Butterfly easy to use for teams and managers? Butterfly makes employee feedback and engagement tracking easy for teams and managers to start using quickly. Many reviewers mention a clean interface, simple navigation, and understandable data views, especially for HR and people managers, though some users find parts of the dashboard cluttered or certain results harder to read. Answer based on 13 reviews ## Features AI summary Based on 9,343 Employee Engagement reviews Capterra reviewers highlight these as the features buyers care about most when choosing Employee Engagement software: - **Peer-to-Peer Recognition** (**38%** of reviewers rated this feature as critical) - **Employee Recognition** (**35%**) - **Communication Management** (**44%**) Butterfly includes **Employee Recognition** and **Communication Management**, so teams can recognize contributions and keep internal updates organized in one place. However, it does not offer **Peer-to-Peer Recognition**. Instead, it provides other important features that reviewers also value, including **Mobile Access** (**50%**), **Alerts/Notifications** (**37%**), and **Surveys & Feedback** (**36%**). These features help businesses keep employees informed, collect input regularly, and support participation across distributed teams, allowing teams to improve visibility and maintain stronger day-to-day connection. Employee Recognition 4.0 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Communication Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Mobile Access 3.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Alerts/Notifications 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Surveys & Feedback 4.4 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Pulse Surveys 4.5 (20) 70.00% of 20 reviewers that rated this feature as important or highly important Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Butterfly 39 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Compare key metrics for the business against prominent players in the industry Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Send messages to multiple recipients at the same time Access software remotely via mobile devices Manage and support multiple languages Identify, track, and respond to negative feedback Organize and manage the accomplishments and development of employees or performance of applications or systems Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send individual or bulk text messages at predetermined times Allow users to access multiple services after entering their login credentials once Gauge satisfaction and receive information for improvement and success Get Advice We can help you find the software with the features you need. Features 4.3 (49) 4.3 Based on 49 reviews ## Pricing Value for money 4.3 (42) Free Trial Basic $4,000 Per User,Per Year Value for money 4.3 (42) 4.3 Based on 42 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Deputy](https://www.capterra.com/p/167811/Deputy/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (43) 4.3 Based on 43 reviews ## User reviews Overall rating 4.4 Based on 49 reviews Filter by rating 5(25) 4(21) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent JL Julien L. Founder Consumer Services ### "Best engagement tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 5, 2024 I recommend this solution specifically to generate decisive HR insights. Very data driven Pros This product stands out with its sleek design, real-time data, and user-friendly interface, making it easy to navigate and implement. The unique features and responsive customer service add great value Cons though the anonymity-only format may not suit smaller teams looking for detailed insights. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User CEO Staffing and Recruiting ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2024 Great experience overall. Really enjoy the customer service for any questions. Pros The tool is very easy to use, with real-time data and a user-friendly design. Our team really enjoys using it. Cons Results aren't visible if the team is too small Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. XD Xavier D. co-founder Telecommunications ### "Intuitive real-time team pulse tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2024 Butterfly has revolutionized our approach to team feedback and engagement. The platform's real-time data and user-friendly interface make gathering employee insights incredibly smooth. I'm particularly impressed by its multi-language support, which has been crucial for our global team. Pros Super intuitive platform with instant team mood tracking. We love the seamless global team integration, and their customer support is always super responsive. Cons Small teams get limited insights and sometimes wish responses weren't totally anonymous. Alternatives considered [Workday Peakon Employee Voice](https://www.capterra.com/p/151069/Peakon/) Reasons for choosing Butterfly Butterfly offers real-time feedback and actionable manager coaching. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Sales Cosmetics ### "Interesting " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2024 Very good. Easy to use.colorful and interesting. Pros It was easy to use. I like the platform and the way it was designed. Cons It was a little confusing at first. But after taking some time with it, I understood it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA CArlos A. Operations Supervisor Package/Freight Delivery ### "Butterfly is for Managers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2024 I use this to manage the engagement of my mid sized team. Pros I like the fact this helps me gauge the temperature of my team without the hassle Cons Sometimes the dashboard can look a bit cumbersome. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HS Holly S. Transportation Supervisor Transportation/Trucking/Railroad ### "Butterfly for Managers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 16, 2024 Positive - our employees leave good feedback that we can utilize to improve our department Pros Employees ability to leave feedback anonymously Cons Employees can leave a negative review simply because they are unhappy that day and it is not a true representation of how things are going Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OH OSCAR H. SUPERVISOR Logistics and Supply Chain ### "GOOD SERVICE " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 16, 2024 Pros QUICK FEED BACK FOR EMPLOYEES TO KNOW TENDENCIES AND OPINIONS Cons THERE IS ALWAYS A GATE FOR BAD FEEDBACK WITH NOT INVESTIGATION Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CK colby K. operations supervisor Logistics and Supply Chain ### "Buuterfly experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2024 Pros I enjoy the comment feedback from employees and the ratings Cons The criteria of the ratings, It's not accurate. A single employee can manipulate the rating, by sabotaging the overall rating with one bad review. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YT Yander T. Supervisor Warehousing ### "Butterfly is a great tool to implement changes you least expected were needed." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2024 Overall butterfly is a great tool to consistently receive temperature checks from your employees and make the changes necessary to make the workplace a comfortable place for all. Pros Allows employees to express their concerns anonymously which makes it more comfortable for them to hold nothing back when stating their feelings regarding the company and more. Cons I wish the website was more mobile friendly. Hard to view everything on a mobile device. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BA blanca A. Supervisor Consumer Services ### "Communicaton" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2024 It has helped our team get on the same page. Pros I like it when they leave a review, and I can make changes. Cons It makes me make better choices with my team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/146769/Butterfly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Butterfly](https://www.capterra.com/compare/146769-153140/Butterfly-vs-Connecteam)