# Butterfly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Butterfly the right Employee Engagement solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146769/Butterfly/reviews --- Butterfly 4.4 (49) [View alternatives](https://www.capterra.com/p/146769/Butterfly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Butterfly Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews JL Julien L FounderConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “This product stands out with its sleek design, real-time data, and user-friendly interface, making it easy to navigate and implement.“ December 5, 2024 XD Xavier D co-founderTelecommunications, 501 - 1,000 employeesUsed the software for: 1-2 years. “We love the seamless global team integration, and their customer support is always super responsive.“ December 4, 2024 KJ Khalilha J Operations SupervisorLogistics and Supply Chain, 10,001+ employeesUsed the software for: 6-12 months. “The fact that associates can say what and they are feeling and voice their concerns about the way things are going at work allows people to keep stress off their shoulders and work more intuitively, efficiently, and be more productive.“ June 29, 2023 MD Marilyn D Manager, SPRFood Production, 501 - 1,000 employeesUsed the software for: 6-12 months. “It is a tool usable for way forward improvement in leading a team and in the provision of benefits, safety & comfort of individual employees.“ December 27, 2021 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OH OSCAR H. SUPERVISOR Logistics and Supply Chain Used the software for: 1-2 years ### "GOOD SERVICE " July 16, 2024 5.0 Pros QUICK FEED BACK FOR EMPLOYEES TO KNOW TENDENCIES AND OPINIONS Cons THERE IS ALWAYS A GATE FOR BAD FEEDBACK WITH NOT INVESTIGATION Review Source CA CArlos A. Operations Supervisor Package/Freight Delivery Used the software for: Less than 6 months ### "Butterfly is for Managers" July 16, 2024 4.0 I use this to manage the engagement of my mid sized team. Pros I like the fact this helps me gauge the temperature of my team without the hassle Cons Sometimes the dashboard can look a bit cumbersome. Review Source LM Ladislaus M. Technical field officer Marketing and Advertising Used the software for: 1-2 years ### "The challenge of butterfly " December 23, 2021 1.0 Its good because some opinions are solved although not as much Pros Good features of multiple choice and Email from butterfly and its feedback Cons The multiple choices if possible to be minimized Review Source MD Marilyn D. Manager, SPR Food Production Used the software for: 6-12 months ### "Effectiveness of Butterfly" December 27, 2021 4.0 Management style and benefits provided, same with the safety and comfort of the workplace are captured along with the career opportunities present. Yet, there is a need to improved the questions that captures the real feelings and condition of individual staff and member of the organization. Pros It captured the management and leading style exercised in the organization. It seek feedback on the safety and comfort of the work place and the benefits the employees received. It is a tool usable for way forward improvement in leading a team and in the provision of benefits, safety & comfort of individual employees. It is user friendly and easy to access and a straight forward queries capturing the essentials in feedbacking management. Cons The feedback summarized did not accurately reflected on the actual staff handled. It sets confusion on whether the feedback is for me or for my boss. Confidentiality should be maintained yet feedback captured and given should be from the actual & current staff handled. Review Source KJ Khalilha J. Operations Supervisor Logistics and Supply Chain Used the software for: 6-12 months ### "Have something to say, we hear you." June 29, 2023 4.0 Haven't come across any issues that needed solving, but I can imagine that it will help in the future. Pros Very easy to use and understand. The fact that associates can say what and they are feeling and voice their concerns about the way things are going at work allows people to keep stress off their shoulders and work more intuitively, efficiently, and be more productive. Cons Not a difficult product to use. However, there needs to be more than the same 6 questions used for the survey. There needs to be a variety of questions that pertain to the facility and the work we do. Review Source Response from Butterfly July 5, 2023 Thank you for taking the time to leave a review. We appreciate your feedback. Please note that currently, the questions are decided centrally. However, we value your input and will make sure to share your feedback with our partner team. Thank you again for your support. MN Mayur N. AGM Logistics Plastics Used the software for: 1-2 years ### "An employee is essential. " December 23, 2021 4.0 Pros The ratings, the scores, the possibility of anonymous feedback among large teams helped understand mood sets among team members . Also feedback in any way always helps the HR and the leaders understand the true moods of the employees giving them a sense of pride for being heard. Cons Felt that the organization and Butterfly could have explained the benefits of the surveys to all employees much better to ensure better feedback and response rates. Perhaps linking it as an award or appreciation for most consistent respondent would have helped in better responses and more feedbacks. Review Source MZ Michelle Z. Administrative Coordinator/Executive Assistant Marketing and Advertising Used the software for: 2+ years ### "The Butterfly Effect" December 21, 2021 5.0 Butterfly is incredibly impressive software, but in my experience, the people behind it are even more impressive. The professionalism and diligence of the Butterfly team is always apparent in all of our interactions, especially with how concerned they are about evolving to enhance both the user experience and the tool's effectiveness for our needs specifically. Their proposals & suggestions are always much appreciated, in addition to inevitably being thoughtful and thought-provoking every single time. Pros Butterfly is an innovative and intuitive tool that the team has come to rely on to regularly communicate their input & feedback, just as much as leadership relies on it to gather information and resolve issues in real time. Whether collecting cumulative or instant feedback, the insights gleaned are always valuable, leading to more focused, productive and proactive approaches & solutions. Cons Toggling between the old dashboard & new dashboard. Review Source BS Benjamin S. Managing Director Marketing and Advertising Used the software for: 2+ years ### "Critical Utensil of the Modern Manager Toolkit" December 14, 2021 4.0 We have been using Butterfly for 4 years now at Ogilvy. It has become a central tool in our approach to talent management. Being able to collect feedback at such a high frequency with that level of transparency has allowed us to develop unique insights into how our team is feeling . This has been especially true in the era of BLM and heightened awareness around DEI, as well as during the whole of the COVID pandemic. The employee experience we are delivering to our team has significantly improved since we implemented Butterfly, with direct impact on team retention and satisfaction. Pros We love that Butterfly is extremly acctionable as a tool. Equippe with the information and the feeback. We are able to take actions an have a true impact on a weekly basis. Cons We have not identified critical cons with this tech Reason for choosing Butterfly Price , features an vision Review Source CP Cynthia P. ITS Assistant Director Information Technology and Services Used the software for: 2+ years ### "Butterfly" December 21, 2021 5.0 We take the pulse of the department and make sure that we solve their issues. Pros Is is the ease of use and style of the application. Cons I have so much turnover lately that I am having a hard time keeping up with adding and deleting employees. Review Source DD Debra D. Operations Manager Fulfillment Warehousing Used the software for: 6-12 months ### "Butterfly Review" July 24, 2023 5.0 Pros Being able to get feedback from employees on what they feel is good or bad, any ideas they may for certain items. Cons Getting team members to participate. Sometime comments are inaccurate when and employee is upset the certain situations. Review Source Response from Butterfly August 16, 2023 Hi, thank you so much for taking the time to leave feedback! We really appreciate hearing about your experience, and we use these insights to continually improve our product. PA Patricia A. Coordinador optico Medical Devices Used the software for: 1-2 years ### "Feedback Butterfly" December 16, 2021 4.0 En general es una buena herramienta que permite tener entendimiento del clima laboral y satisfacción y ayuda en la toma de decisiones y estrategias para mejorar la experiencia de los colaboradores Pros Lo mejor de este software es que de forma anónima, se puede tener interacción con los colaboradores y tener visibilidad del clima laboral. Cons El formato abierto y optativo de respuesta, en algunos casos, no aporta información Review Source IB Ivaylo B. Senior HR Manager Consumer Goods Used the software for: 1-2 years ### "Excellent Choice" December 17, 2021 5.0 Pros Butterfly is by far the easiest to use, the most friendly and efficient product for pulse surveys I have ever used. Cons People management part could be easier to maintain. Reason for choosing Butterfly Lighter, easier to use, more user friendly Review Source IK Ilija K. Tutor Education Management Used the software for: Less than 6 months ### "Feedback tool" March 29, 2019 5.0 Pros We recently started using this service as a internal feedback tool. It allows you to submit feedback on a weekly basis anonymously see how the team is feeling and discover what issues need addressing. All the employees love it! Cons Even though the anonymity is guaranteed, I feel that the managers can read who send the feedback. Review Source PK Pradep K. Plant Pathologu Head Research Used the software for: 6-12 months ### "Review/feedback" December 24, 2021 5.0 Excellent tool to understand team Pros Understanding the team mood, what they think and how can manager suppor based on the feedbacks Cons Nothing. Good software with excellent analysis. Review Source SM Shahzad M. Marketing and Sales Manager Chemicals Used the software for: 1-2 years ### "Shahzad Majeed " December 23, 2021 4.0 Overall good give insight Pros Easy to use and gave effective team thinking Cons Nothing special as I feel good about the software Review Source NL Neha L. Management Trainee HR Food & Beverages Used the software for: Less than 6 months ### "Review for Butterfly " December 23, 2021 5.0 Pros The pulse survey options where we can choose every month which opinions we want to analyse of the employees Cons That I cannot download the dashboard results as shown on the website Review Source JL Julien L. Founder Consumer Services Used the software for: 1-2 years ### "Best engagement tool" December 5, 2024 5.0 I recommend this solution specifically to generate decisive HR insights. Very data driven Pros This product stands out with its sleek design, real-time data, and user-friendly interface, making it easy to navigate and implement. The unique features and responsive customer service add great value Cons though the anonymity-only format may not suit smaller teams looking for detailed insights. Review Source XD Xavier D. co-founder Telecommunications Used the software for: 1-2 years ### "Intuitive real-time team pulse tool" December 4, 2024 5.0 Butterfly has revolutionized our approach to team feedback and engagement. The platform's real-time data and user-friendly interface make gathering employee insights incredibly smooth. I'm particularly impressed by its multi-language support, which has been crucial for our global team. Pros Super intuitive platform with instant team mood tracking. We love the seamless global team integration, and their customer support is always super responsive. Cons Small teams get limited insights and sometimes wish responses weren't totally anonymous. Alternatives considered [Workday Peakon Employee Voice](https://www.capterra.com/p/151069/Peakon/) Reason for choosing Butterfly Butterfly offers real-time feedback and actionable manager coaching. Review Source VR Verified Reviewer CEO Staffing and Recruiting Used the software for: 6-12 months ### "Great experience" December 5, 2024 5.0 Great experience overall. Really enjoy the customer service for any questions. Pros The tool is very easy to use, with real-time data and a user-friendly design. Our team really enjoys using it. Cons Results aren't visible if the team is too small Review Source VR Verified Reviewer Sales Cosmetics Used the software for: Less than 6 months ### "Interesting " November 11, 2024 5.0 Very good. Easy to use.colorful and interesting. Pros It was easy to use. I like the platform and the way it was designed. Cons It was a little confusing at first. But after taking some time with it, I understood it. Review Source HS Holly S. Transportation Supervisor Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Butterfly for Managers" July 16, 2024 4.0 Positive - our employees leave good feedback that we can utilize to improve our department Pros Employees ability to leave feedback anonymously Cons Employees can leave a negative review simply because they are unhappy that day and it is not a true representation of how things are going Review Source cK colby K. operations supervisor Logistics and Supply Chain Used the software for: 6-12 months ### "Buuterfly experience" July 8, 2024 5.0 Pros I enjoy the comment feedback from employees and the ratings Cons The criteria of the ratings, It's not accurate. A single employee can manipulate the rating, by sabotaging the overall rating with one bad review. Review Source YT Yander T. Supervisor Warehousing Used the software for: 1-2 years ### "Butterfly is a great tool to implement changes you least expected were needed." June 26, 2024 4.0 Overall butterfly is a great tool to consistently receive temperature checks from your employees and make the changes necessary to make the workplace a comfortable place for all. Pros Allows employees to express their concerns anonymously which makes it more comfortable for them to hold nothing back when stating their feelings regarding the company and more. Cons I wish the website was more mobile friendly. Hard to view everything on a mobile device. Review Source AR Aulia R. HUMAN RECOURCES SPECIALIST Farming Used the software for: 1-2 years ### "my of viewpoint" December 24, 2021 5.0 as long as we use butterfly we have had a good experience in terms of pulling data about engagement in our company and presented in a comprehensive report Pros This software is easy to use and the dashboard display is quite comprehensive Cons Dashboard, result analytics, administrator background easy to understand Reason for choosing Butterfly easy to using the software Review Source GL Gustavo L. Gerente de Tienda Retail Used the software for: 1-2 years ### "Ligera como Butterfly!!!" September 21, 2022 4.0 Uno de los mejores programas en su clase para desarrolllar personas en una empresa, poder dar a denotar la opinión o cualquier informacion importante de una forma sencilla, clara y precisa de cualquier aspecto de la compañia haciendo de este el mas competitivo y practico para uno. Pros Es una de las mejores plataformas para tener un panorama completo y concreto del desarrollo de una persona en su ambiente laboral, constituye una serie de factores importantes que denotan que este software es de calidad y de fácil uso para el usuario, es competitivo en el mercado y proyecta seguridad y es amigable para quien lo esta usando Cons Es bueno pero es muy elevado en costo para ser competitivo a nivel mercado, podria ser mas accesible para todo publico que quiera usarlo en una empresa de cualquier tamaño, podria tener una forma mas atractiva de mostrarse al cliente y con ello generar mas interes en el usuario Review Source Similar Products Featured ## Related categories [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Team Management](https://www.capterra.com/team-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.