# Page 2 | Threads Culture Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Threads Culture the right Human Resources solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146778/Threads/reviews --- Threads Culture 4.7 (64) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Threads Culture ## Showing most helpful reviews Showing 26-50 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KR Krystal R. Technical Writer, Quality Control Support Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Great software, easy-to-use, excellent way to define and promote the values that are truly important to your company! " December 23, 2017 5.0 Threads allows our company to decide what's most important to us, and how to measure those values instead of just evaluating our employees on their job performance and responsibilities. We couldn't agree more with Threads' belief that "In a great culture, it’s not just what you do, but how you do it." Pros I love that Threads is so easy to use; all the features in it feel intuitive and you don't waste time clicking around figuring out which tab to scroll down to find where this info goes, only to click back to 3 other pages to see it graphed. It's all connected and makes sense. I also love that I don't get endless emails or calls from the Threads team trying to promote other products or sell me extras. Everything's already included in the subscription - all features, all future upgrades, all the support I could ever need. Cons It's still early in our experience with Threads, but so far, there's nothing we'd change other than the MOST minor thing - the initial training to learn how to use the software was a bit redundant and drawn out, but I'd take that any day as opposed to being confused and not receiving enough support. Review Source ML Meredith L. HR Manager Marketing and Advertising Used the software for: Less than 6 months ### "Seems too good to be true - but it's the truth!" June 24, 2016 5.0 Pros I found Threads though Software Advice, they were the first product we demoed and I LOVED it. The rest we demoed afterwards didnt stand a chance. We have been looking for more ways to integrate our values into daily life at our company and this fit the bill. We are a mid-sized company as is Threads and I think immediately there were a lot of synergies. We actually did a demo with the CEO of Threads with the CEO of our company, and that was very impactful. The product is soooo easy to use its ridiculous. Incredibly user friendly. We sprung for the in-person training and the staff really enjoyed it - got great feedback. The CEO is a great public speaker and everyone could relate to what he was preaching. Their customer service is also amazing, if you call them you talk to a real person, and today when I called with a question the CEO himself answered! Another thing I loved is that Threads never badgered me for the sale. Other vendors I demoed were getting CRAZY calling and emailing me nonstop, but Threads followed up once I think and that was it. And the rest PALED in comparison, I knew from the minute I saw Threads I had to have it. Cons There isn't really anything, it's quite different from our previous performance review system (which was pathetic to say the least), so outside of staff getting used to the new system, there hasn't been anything bad. Review Source JW Jamin W. VP of HR & Marketing Banking Used the software for: 6-12 months ### "Excellent Product with Exceptional Service" May 7, 2018 5.0 This program has made my life so much easier as the head of HR. I would recommend it to anyone that wants to simplify their structure for employee reviews. Pros This product is extremely easy to use, and Threads does a very good job training. Their support staff has blown me away. They are always get back to me right away, and are willing to actually walk me through any of my problems, instead of make me go through hoops to finally talk to a person. The program is very user-friendly. Even though they trained well, I feel like I could figure out how to use most of the program on my own - it's that simple! Cons I wish supervisors could have some degree of edit ability on Job Descriptions. Right now, the program only allows the Admin to make any changes to job descriptions and core values. I understand why, but it would be convenient to be able to restrict supervisors to have a small degree of Admin rights. Review Source VR Verified Reviewer Representative Real Estate Used the software for: 6-12 months ### "Customer Service can't be beat!" May 3, 2019 5.0 We are working to streamline our performance evaluations. Threads has not only allowed us to more consistently evaluate our team members but they have created a tool that allows us to incorporate our company's values into these evaluations which helps to reinforce what we are working to accomplish as a firm. Haven't found this tool elsewhere Pros Not only is the software an incredible tool for performance evaluation, but whenever our team experience technical difficulties, the Threads team was immediately responsive and worked with us to get things up and running. Not only is the product superior, the customer service is unbeatable. Cons We continuously work to keep up with updates Review Source VR Verified Reviewer Technology Risk Senior Associate Accounting Used the software for: 1-2 years ### "Threads Culture saved us" May 29, 2019 5.0 This software has been great for me and helped to facilitate difficult performance conversations and a more transparent review process. Pros Threads has a seamless user interface that allows for real time feedback between managers and employees instead of the formal annual review cycle meetings Cons The tool requires buy in from managers in order to receive the full benefit. Using the training offered by Threads is a great way to ensure this. Review Source PC Patty C. Vice President Philanthropy Used the software for: Less than 6 months ### "Extremely Happy with Threads!" August 27, 2015 5.0 Pros I evaluated at least six different performance software systems prior to making my decision. After my demo, I was certain Threads was the choice for us. The most attractive thing for me was how our values are incorporated into the performance evaluation. I could not find another software platform on the market that did this. The ease of use, low cost and no contract were just benefits on top of how I felt the software was a match for our company. The exceptional service we received during the setup and roll-out of the system by far exceeded my expectations. The organizational chart is a plus for us and actually eliminated the need for a separate software we were using to keep our chart up to date. Cons Product - I would like to have a feature to print the organizational chart. Vendor - I cannot find one thing I do not like about Threads as a vendor. The entire team at Threads has been professional, responsive and genuinely concerned about the success of our system. Review Source AR Angie R. Administrator Philanthropy Used the software for: 6-12 months ### "This is the best review system that I have seen that takes into account the employees work performance and also how they work within the culture of the organization. " May 14, 2018 5.0 Pros This system has been great for staff to give feedback on their co-workers in a positive and constructive way. I am thankful that the new feature gives the employee the option to make their comment visible to another co-worker. Our staff also uses the self-feedback as a journal of what they have been doing and is helpful to their supervisors to have this record. Cons When we first started Threads we were hoping that the employees would be able to see the comments and that is now a feature. With it being our first year of having Threads we have not had any problems or concerns as of now. Review Source RW Rosmarie W. HR Manager Insurance Used the software for: Less than 6 months ### "New To Threads, Positive Experience, Customized Program Designed To Fit Our Culture " June 5, 2018 5.0 Pros Easy to use, knowledgeable and prompt support from Threads team; and having recorded training sessions for reference and to introduce new team members to the program is beneficial. Having a values score and a results score was new to us as we only had one score in the past and we now see how having the two scores gives a clearer evaluation of an employee's strengths and challenges. Feedback from our team after their review was that this process was positive and less stressful and seeing their scores and quadrant placement in the beginning kept them focused on the review and not in anticipation of their score. Cons The definition of each value is not visible in the Values Score on the review and we had to go back into Company Documents for the explanation of each value. Self assessment feature not available, however, the Threads team assisted us in putting together a word document to use. Review Source RM Rosanne M. HR Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "So Far So Good" June 27, 2016 4.0 Pros We really like how the product measures both Job performance separate from Culture then blends the scores to give a true more effective rating. Love how it takes a lot of the work out by showing you highest and lowest scores and moves goals to next review. The comment feature allows for comments to be added quickly and easily creating a diary for every employee. this not only helps out when doing year end review, it brings potential corrective action to the forefront and the weekly emails to supervisors keeps management aware of what employees are doing or not doing. Staff is very responsive and willing to help in any way possible Cons The org chart is a little clumsy to use and navigate. Would be nice if it allowed dotted line and dual reports. Would love it if they could add and option to share a comment with the employee being commented on if you so desire. I little pricey but hopefully it will be worth it. Review Source FB Fadela B. Project Management Management Consulting Used the software for: Less than 6 months ### "Very easy to use" March 17, 2016 5.0 Pros I really liked the fact that Threads employees are always available to answer questions. From the get go, we were assigned a specific person/technician that was always there whenever we needed him. Also, they set up our entire organization on Threads. All we did was send out employees' job descriptions and information. Afterwards, Threads was always available to perform either onsite or off site training. The training lasts about an hour and is very detailed. Sean does a really good job at explaining how to use the software properly and answering all questions we have. The evaluation performance part allowed us to see how every employees are performing and what we could do to help those that were performing poorly. Cons I haven't found anything negative to say about Threads yet. The software works perfectly for us and it is helping a lot in evaluating employee performance. Review Source SA Stephanie A. Loan Clerk Banking Used the software for: Less than 6 months ### "Amazing solution to ease employee review process!" May 7, 2018 5.0 This is the best review type program I have experienced between the many work places I have been at. I think it is great that it sets a measurable standard, but at the same time takes into account how well you work with your colleagues as well. Teamwork is very important in most work place environments. If you are not working well with your colleagues the customers will know and it will impact the business as a whole. They've done a wonderful of combining everything together to ease the employee review process. Pros I love the new feature of being able to make colleague comments viewable to that colleague. I also love that the only individuals who are able to see feedback are the direct supervisors and their supervisors as well as HR. Cons I haven't been using it long so I'm don't really have any cons yet. I only hope that this product be used for what it is intended instead of colleagues not holding other colleagues accountable. Review Source VR Verified Reviewer Barista Consumer Services Used the software for: 6-12 months ### "Software is User-Friendly and Provides Excellent Analysis" May 7, 2019 5.0 Pros The software is perfectly designed to promote employee engagement and culture. Both core values and KPIs are incorporated and allow for an easy analysis of employees. Cons There have been no issues using the software and it is very user-friendly. Review Source KP Kyle P. owner/manager Management Consulting Used the software for: 1-2 years ### "Overall very good experience" April 23, 2018 5.0 Solid first HR review software for my small business Pros Easy to use for reviews and interface EXCELLENT customer service. Easy to update employees with info Cons Limited options for different review types (i.e an abbreviated review as opposed to a full one) Org chart operation was cumbersome (in my opinion, but it could be my fault) Review Source DR Dell R. Employee Relations Mgr Oil & Energy Used the software for: 6-12 months ### "Threads is the best Culture / Performance Review software!" April 15, 2015 5.0 Pros It's the only product I found in all my research that measures our company culture with the actual performance of the team member. The folks at Threads are the most helpful, friendly, and knowledgeable people I have ever dealt with. I have always found them to be available to help me with an issue and solve it quickly. Cons The org chart, at this point in time, does not allow our supervisors to both be over a group of employees. Review Source CD Carrie D. Executive Director of Human Resources Hospitality Used the software for: Less than 6 months ### "Threads Review" January 19, 2018 5.0 Pros Easy to use Strong customer service & Implementation Price point is very good Review is based off of performance and values Job Descriptions are formatted nicely and includes values I like how there are interview questions set up based off of our values Cons At some point I would like for it to connect with our HRIS, so I don't have to manually add new hires and remove former employees Review Source TA Tiffany A. Vice President Banking Used the software for: Less than 6 months ### "Great Tool" May 7, 2018 5.0 Pros This software allows to give and receive feedback instantly. It also sparks conversations amongst employees that might not have otherwise occurred. The system also allows for tracking throughout the year so that year end reviews are more streamlined for the managers, and they are able to capture a whole years worth of info/feedback versus what they can recall the last 30 days. Great culture building tool! Cons As we got set up here at the bank, the feedback was inputted, but only now are the people able to see the feedback as it's submitted. I am guessing it was a matter of us getting used to the program and going live. I have gone back and shared the info that I submitted the last few months with those individuals. Review Source KT Kari T. General Manager Medical Practice Used the software for: Less than 6 months ### "The representatives at Threads were extremely helpful and the software is great." October 10, 2017 5.0 Overall, it's going to do exactly what I've been struggling to do on my own for years. Pros The representatives are very knowledgeable and a big help with set up. The software is exactly what I was looking for to manage Employee Performance. The unique way of measuring employee performance and tracking throughout the year goes beyond my expectations. Cons The set up process for each job is tedious. While I understand why it has to be this way and I love the results, it's extremely time consuming to personalize the components of each one. Review Source RW Ron W. Owner Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Our experience with Threads" September 9, 2015 5.0 Pros Threads is exceptionally user-friendly as a starter. Far more impressive, however, is the fundamental philosophy of the Threads performance review process. It is predicated on simplicity and gets to the heart of what you must evaluate - support to the company culture and business results. It is to the point and eliminates complexity. There is ample room to expand in comments sections, but there is no need to dig deeper and waste unnecessary process time. Cons Not all aspects of implementation and administration are documented... FACs will help and perhaps video tutorials. I also look forward to a polling capability, where employees can evaluate the organization, and ultimately their Supervisor. Review Source MW Matthew W. Philanthropy Used the software for: 2+ years ### "The Best Employee Performance Evaluation System" March 20, 2018 5.0 Pros Is cost-effective, fully customizable to match your values as an employer with your employees goals. Review Source ML Maggie L. Pharmacist Hospital & Health Care Used the software for: I used a free trial ### "Great tool for employee reviews" May 29, 2019 5.0 Pros Threads is a great tool to help facilitate communication between management and staff. Documentation is key in healthcare and Threads has helped track performance over the year, rather than just a snapshot in time like the yearly reviews used to seem to reflect. Cons There is not much to dislike about Threads. As a smaller company, it is easy to reach a live person to troubleshoot problems. The Threads team is very responsive. Review Source SE Shelley E. Teller/Bookkeeper Banking Used the software for: 6-12 months ### "Easily accessible. " June 14, 2018 4.0 Pros Being able to show my feedback to both the person I'm giving feedback to/on and their immediate supervisor. Cons For some of us it's hard to give yourself feedback, be it negative or positive feedback. But it's nice when you can give yourself a pat on the back. Review Source BP Braden P. Director of Operations Retail Used the software for: 6-12 months ### "Thread Cultures is an outstanding product; a must for any business." January 18, 2016 5.0 Pros Threads Culture is very simple to use and has many great features. Their technical support is outstanding and has helped us evolve our employee management side of our business. Cons No complaints at this point in time. The product is reliable and backed by great support. Review Source TR Taylor R. Bookkeeper Banking Used the software for: Less than 6 months ### "Threads Review" May 10, 2018 5.0 I like the program, I just have to remember to put feedback on there! Pros I like the new feature that makes feedback visible to others. It is nice to receive/give feedback through out the year and not just at review time so situations can be addressed right away. The few times that I contacted their customer service, it has been extremely helpful! It was quick and accurate service. They are all very knowledge on their service. Cons Even though they are suppose to tell you in person, I don't like that we cant always see the feedback that is given about us. Review Source DM Donna M. Vice President/ Operations Manager Banking Used the software for: Less than 6 months ### "Threads bringing job skills and culture together." May 9, 2018 4.0 Pros I really like how Threads looks at the entire picture of an employee, not only their job skill but what they bring to the culture of our business. It makes it easy for a supervisor to see an employee from coworker that see more on a daily bases. The Threads team was helpful in giving suggestions, made set up easy and came to do training for our employees (We've been using Threads for four months). Cons I have not seen anything that I have had issues with or don't like. Another con is that we had not discovered Threads sooner! Review Source MW Matt W. HR Director Philanthropy Used the software for: 6-12 months ### "Threads is okay" March 13, 2015 4.5 Pros Easy to use, very easy to set up. Great customer service. Cons Some of the updating features after editing don't edit right away. You have to sign out and sign back in. I also wish there was an undo button or feature. Review Source Similar Products Featured