SolarWinds

Network Performance Monitor

4.5 / 5 34 reviews

Who Uses This Software?

Network admin, network engineer, network manager, IT admin, IT generalist


Average Ratings

34 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,895.00/one-time
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SolarWinds
  • www.solarwinds.com
  • Founded 2000
  • United States

About Network Performance Monitor

SolarWinds Network Performance Monitor (NPM) is a powerful and affordable software that enables you to quickly detect, diagnose, and resolve network performance problems and outages. NPM provides advanced network troubleshooting for on-premises, hybrid, and cloud services with critical path hop-by-hop analysis.


Network Performance Monitor Features

  • Color Codes / Icons
  • Compliance Management
  • Device Auto Discovery
  • Hierarchical Mapping
  • Location-Based Mapping
  • Map Exporting
  • On-Demand Mapping
  • Self-Updating Maps
  • Web Traffic Reporting
  • Bandwidth Monitoring
  • Baseline Manager
  • Diagnostic Tools
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Real Time Analytics
  • Resource Management
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting

Network Performance Monitor Reviews Recently Reviewed!


Pricey but worth its weight in (insert item here)... Must have tool.

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Complete network monitoring tool. Allows you a near single pane of glass approach to you network. You have details and i mean details about every server, switch, I even have my consumable good inventory vending machines monitored with NPM. Detailed level for switch ports and routers, Cisco UCS, HP, DELL, and the list goes on and on. When there is no identified MIB, you can create your own. You can label your undefined items so they mean something to you. The Agent for servers installs on Windows and Linux and is SO EASY. It offers WMI, SNMP and ICMP monitoring as well as the agent which gives you several flavors to monitor equipment. Ease of use is good, interface is above average, and saving my score is 1000 out of 10

Cons: For me there is only one real things that gets me with NPM. Licensing. SolarWinds has a great set of products, but the licensing costs are really high. Even a small company needs this software but its hard to justify. The way they count nodes against your license total is in my opinion unfair. I think of a server as a node, and everything on that server should be covered as 1 node, but they see everything down to seems like the vlans on a switch port, but to be clear it is not counting vlans. However if you have 2 48 port switches, that is 96 nodes, you want to monitor, guess how fast your 100 node license gets used up. But the price to jump up is super crazy expensive. They need to rework that.

Good, Solid Network Monitor

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Once it's set up, NPM is pretty easy to configure and monitor just about anything with a network adapter/connection. We purchased the SLX version which means we can monitor as many nodes/elements as we want. Email alerts are timely and help us stay on top of outages and server capacities. Been using this for 5 years now and it just doesn't the job. Can't forget about the customer SQL alerts either. Great job here!

Cons: You need SQL server for this. If not using an Express version, that's more costs. The SLX version is expensive compared to other solutions.

Overall: Timely alerts and warnings that keep our network and server infrastructure running smoothly.

Excellent Network Monitor, Very Intuitive

Jan 18, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Solarwinds Network Performance Monitor gives you in-depth details about every server and switch. Once it is installed and configured, you just sit back, relax and engage in worry free monitoring of your network (unless of course it gives you an alert)

Cons: It is very expensive. The company that I worked for that used SolarWinds had no issue spending the money though, so after I left it was like leaving a family member behind.

Overall: You can trust this software to watch over the network while you perform other tasks. If there is an issue, you will be alerted immediately

Great product for Network Performance- but Software Experience a must

May 26, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Monitoring for all endpoints available
Uses SNMP V1-V3
Alert notifications available for email distribution
dashboard for NOC or super user

Cons: Have to figure everything out yourself. Solarwinds does not provide much training on the configuration of the system to fully maximize it. The refer you to a outside consultant to setup the system. Support is pretty limited because many of the issues revolve around how it is setup. Which they would provide more training with the purchase of the product on how to fine tune the software for your needs

NPM is one of the better products

Jan 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Lots of features.

Cons: I wish the management and database were in the cloud and they used the "collector" model at the location to get the data.

Overall: I am utilizing NPM, SAM and DPA to monitor our environment. NPM is used to monitor a mix of Cisco and Palo Alto equipment. We are monitoring nodes in about 12 sites (2 hubs and 10 spokes).

Overall, the product is stable and features get added on a timely basis. If I had one gripe, I would wish that Solarwinds could move the product towards the cloud (ala Kaseya, LogicMonitor, etc). This would remove my need to run an application server and database.

Great tool to keep track of servers and when they are performing poorly, or not at all.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Right out of the box, admins can begin using this software. Alerts are already configured for common needs such as when a server goes down, or when it reboots. Disk space, CPU and RAM usage, etc.

Cons: Can be a bit difficult to discern which variables do what when formatting alerts and email notifications. First initial load of the portal takes a few minutes. After the initial load, portal loads fast each time, until the next day.

SolarWinds Network Performance Monitor Review

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The features I like the most about this tool are the fast and easy deployment and the high-quality monitoring and alerting. Very nice UI, also very scalable.

Cons: The element base pricing is very expensive, can quickly escalate.

Overall: This tool helps prevent major Server downtimes with a great alert system. Every System Administrator should have this. I can't count the number of times it has saved me.

Recommendations to other buyers: Overall this software is a must-have for any systems administrator.

NPM - A Power Horse

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What's not to love? Deep, Reliable, and an absolute monitoring beast. I use this daily - DAILY - to monitor my company's environment. The awareness that it gives you is bar none the best around.

Cons: Cost can get hefty depending on how many modules you use. If your company is in a lucky enough position to accept the price, then you are in for a treat.

Overall: The ability to constantly monitor the health of my network.

Solarwinds NPM easy to manage and setup. Easily integrate other Solarwinds Products

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easily monitor network devices and their performance .Track for network issues and have to ability to narrow down issues to specific ports. Easily customize view to show only what I need to see.

Cons: Not able to limit events across solarwinds platform to only devices I need to monitor. Have to manually Setup maps. (option to purchase mapping software separate) .

Provides all the information that helps you with keep on top of your network before problems arise.

Dec 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to monitor and receive real time information about known devices on your network as well as having the forecasting ability so that you can plan for future growth easily.

Cons: Some of the alerts may require you to do some customization in order for them to work. Licensing for some of the modules may get some what pricey if you go into a higher level tier.

Capterra-loader

We use NPM to monitor our network stack.

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fast, clear status of performance and possible outages.
Easy integration with other tools and custom alert mechanisms.
A focused company who is very involved in making great tutorials.

Cons: The GUI is starting to look dated, it could use a complete overhaul.
License needs can be tricky to determine.

Capterra-loader

Excellent system for monitoring

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This has to be by far the best networking and services monitoring tool I have ever used. It is rich in features and it just works.

Cons: It is an amazing system and I would recommend to anyone. It is however a little time consuming to set it up, for some people even a little challenging.

You get what you pay for, mostly

Dec 18, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This is a full featured product with many optional add on modules to keep a "single pane of glass" for IT departments.

Cons: Finding personnel with fine tuning experience, education and knowledge is somewhat difficult at times, making many implementations half completed.

I use the product every day and still feels hard to navigate .

May 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software can do just about anything you need. Very in depth and helpful product.

Cons: As I said above. The software is very hard to navigate and use. I access it everyday and it is still doesn't feel smooth.

Overall: Seemed easy to use.

Capterra-loader

Network performance Monitor is a must have tool for any IT professional to succeed in their job.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: You can not fix something you do not know is broken. NPM allow you to be notified as soon a any component you are monitoring goes off line. Its a game changer for IT pro's trying to get a handle on their network and hardware.

Great to have a view of everything

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The dashboards are incredible I am able to troubleshoot the network quickly and efficiently right down to the node.

Cons: I wish there was a way to see what an IP belongs to on the exterior of our environment like a whois this Ip

Works great!

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive interface. Easy to use. Real time alerting is awesome. Reporting functionality is always on par

Cons: The software tends to use too many server resources causing the application to fail and disrupt ease

Great Network Monitoring tool for organizations of all sizes.

May 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Network Performance Monitor (NPM) is an excellent tool to get a overview of the how you network is performing. The setup is easy and if there is something that is confusing or causing trouble it can be solved using google search or heading to the Thwack community provided by Solar Winds.

Cons: I don't hate the product but some of the UI features are quirky, and haven't gotten used to yet. There does seem to be a lot of customizability but figuring out how to get the setup how you want it seems to take too long to do.

Cloud based software for busy IT admins

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The layout that shows the main issues on the dashboard is a great feature. This allows you to take the most serious tasks and rectify them first. The layout of the software is very user friendly and can be used by both beginning and advanced administrators alike

Cons: Not to much not to like about the software. One thing that would be nice is a way to add custom field for reports.

Many things are interesting but comes at a huge cost.

Apr 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The details that it provides are huge and so many little intricate details to monitor and take care about. Gives peace of mind once installed properly for sure.

Cons: For a network monitoring tool, a little too expensive. Huge customization are needed at some step but not necessary that you might need to too.

I'm an IT Analyst who uses this software to troubleshoot our enterprise network infrastructure.

Jul 26, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The level of detail included about network assets. It provides a wealth of information that makes troubleshooting a breeze.

Cons: Sometimes the user interface seems less than intuitive and can be a little confusing. There is a lot of information presented and often times I find myself forgetting how I navigated to a particular display.

Pretty good software, can be a bit laggy at times

Jul 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup and get going. Will scan your network and add devices automatically if you want. Interface is easy to read and navigate.

Cons: Can be inconsistent with reporting. Seems to lag up my system a bit and sometimes reports devices offline when they are not.

The best one in business

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1) Real time health report and a microseconds difference is the competence i was looking for in the monitoring tools out there.

Cons: 1) Prices could be cheaper but whatever keeps my servers afloat i can go for it, without much ado.

Capterra-loader

Easy management for 'hard to manage' devices and appliances inside your network

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real time follow up of changes. Every time I change something, like an IP address or moving to a new Site, this software allows me to maintain and updated map. Something hard to achieve with other vendors.

Overall: Management of firewalls, routers and printers.

Excellent product that provides greater value for the money

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of installation. Product Support in clubs I've of upgrades. Great online training and folllowup

SolarWinds Review

Mar 03, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: SolarWinds is what you expect from a legacy SNMP monitoring and management system... it's great for managing network devices. The rest of it is not so good. Its IPAM solution has a Read only API, meaning you can't modify records with your existing automation. Worse yet, they have no plans to fix it. It can do a lot of things, just not well. You will end up needing to fill the gaps with other tools.

Pros: Network device management Price

Cons: Lackluster API that's partially implemented. Interface is clumsy and requires a lot of redundant clicking.

Love the product!

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of install, ease of customization, and easy to learn based on the interface. Without training, I was able to pick it up and run with it.

Cons: The cost is the only concern I have. You buy modules based on what you need, and I think one package with all would make life easier.

Overall: Being able to forget about the network 24/7 and rely on it to notify us when something is wrong.

Great Network Monitoring tool which is always coming out with new features

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is just one of the many suite of applications that SolarWinds offers to help manage the Network. Ease to use and helps diagnose / troubleshoot issues. Easy to automate alerts to notify you of problems afterhours. Great graphical interface as well.

Cons: Is more costly than other tools but worth the cost as SolarWinds will take less time to manage over time.

Simple and to the point, very concise when you need a minimal amount of information.

Mar 13, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I can pull up any piece of networking information in a matter of seconds. There is not a big learning curve.

Cons: Sometimes it seems to be too minimal, some features that are present in other network performance monitors are lacking in SolarWinds' version.

tool for Networking professional

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Great tool who are interested in Computer Networking and want to explore the background of any network as well as will be aware of it.

Cons: Not for a beginner that is for sure since it requires you to have certain level of knowledge of a network.

Great software for network monitor

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy interface for beginner as well as expert level. I like how it displays the characteristics of a network.

Cons: Sometimes it gives lags but still update comes late so it create an issue for a user who requires real time network monitoring.

Easy Network Monitoring tool

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall good tool

Pros: It is able to monitor every device in your company and check for high cpu utilization, low memory, failures and errors. As well as make backups of all your devices. Works with almost all network products and can be customized using universal pollers to handle almost any imaginable product.

Cons: Slow performance on web interface. I think they should work on the overall look of the program, integrate more features into the SolarWinds NPM suite.

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Excellent Monitoring

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Solarwinds Network Performance has been excellent for monitoring my mix of Cisco and Brocade Equipment.