---
title: "SolarWinds Network Performance Monitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is SolarWinds Network Performance Monitor the right Network Monitoring solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/146805/Network-Performance-Monitor/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-11-01"
---

SolarWinds Network Performance Monitor

4.5 (76)

[View alternatives](https://www.capterra.com/p/146805/Network-Performance-Monitor/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated November 1st, 2026

# Reviews of SolarWinds Network Performance Monitor

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

MK

Michal K

IT EngineerEducation Management, 2 - 10 employeesUsed the software for: I used a free trial.

“I was testing this software as I needed network monitoring tool, their real-time alerting feature is really good.“

January 17, 2026

RR

Richard R

IT ManagerReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“The cost, as with everything it comes at a cost. When management asks why we are paying for something when nothing breaks, that's the idea!!“

July 2, 2025

RR

Richard R

IT ManagerReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“Great tool, easy to deploy, dashboards work really well, performance monitor helps keep track of issues as they arise.“

July 2, 2025

JR

Joshua R

Network AdminHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Product feels dated and the performance is pretty bad when compared to other tools out there that are cheaper“

March 10, 2023

AM

Ahmed M

Human Resources ManagerImport and Export, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Network Performance Monitor is easy to use.“

November 14, 2024

CC

Carlos Hugo Martin C

ConsultorInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“Not all makes and models are supported out of the box, and the certification of your MIBs can be complex and even cumbersome.“

December 3, 2021

ss

shabbir s

security analystInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“NPM is the best solution when it comes to performance monitoring as for sure no other product can beat in terms of monitoring like Netflow, web filtering, interface, CPU, bandwidth, disk, servers, DB, etc... and many more.“

September 19, 2021

Zahid A

Lead Engineer Utilities, 201 - 500 employeesUsed the software for: More than 2 years.

“Sencers cost then software costs are too muchNo active support.“

November 17, 2022

## Showing most helpful reviews

Showing 1-25 of 76 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MW

Michal W.  
IT Engineer  
Used the software for: I used a free trial

### "Network Performance Monitor - Not convinced"

January 20, 2026

3.0

Pros

I was testing this software as I needed network monitoring tool, their real-time alerting feature is really good.

Cons

There was a lot of setup involved. With complex network design it would take a lot of time to set the software up.

Review Source

R

Reviewer  
Electrical & Communications Engineer  
Used the software for: 3-5 years

### "SolarWinds Orion NPM Review"

August 11, 2021

4.0

I can consider it the best NPM software out there, it is suitable for types of organizations starting with small till large & very large, I have been using it for more than 4 years & i'm satisfied.

Pros

NPM is one of the best Network performance Monitoring software out there, it allows me to add any type of objects within my Network Environment, Network nodes, Server nodes either Windows or Linux, and i can select the elements that i need to add & add the needed reports & alerts based on my needs.

Cons

What is least that i like about it is that when it crashes, or stops all of a sudden, then the Alerts & the Reports stop working & i have to login to the Application server to troubleshoot the problem, yet the support is always good & helping.

Review Source

PV

Paul V.  
Head of Operations  
Used the software for: 1-3 years

### "Network Performance Monitor Gives Us Value for Money"

December 19, 2024

5.0

Network Performance Monitor gives us incredible experiences and insights.

Pros

The features of Network Performance Monitor are easy to understand. I also love the accuracy of Network Performance Monitor.

Cons

Network Performance Monitor is easy to use and flawless. Network Performance Monitor meets our needs.

Review Source

R

Reviewer  
security analyst  
Used the software for: 3-5 years

### "My NPM for critical NOC Monitoring and its operations"

September 23, 2021

4.0

NPM is the best solution when it comes to performance monitoring as for sure no other product can beat in terms of monitoring like Netflow, web filtering, interface, CPU, bandwidth, disk, servers, DB, etc... and many more. Even though it is best but has complications in learning and budget issues.

Pros

if there is something that everyone is interested in this product is its capability and performance. It makes network engineers' jobs easy and to identify errors quickly and focus on things that were really required. Analysis of network firewalls on a very high basis like bandwidth utilization, Netflow, web filter, etc.. for engineers to analyze and identify when any issue comes up.

Cons

Budget is always an issue so many times after POC clients prefer for alternate solutions as it is best in capabilities of monitoring but its concerns about the budget when it comes SMB customers especially.

Review Source

Fazl A.  
Customer support and technical writing specialist  
Used the software for: 3-5 years

### "Solarwinds npm"

October 2, 2020

5.0

I have used multiple network monitoring softwares and there is no comparison with the support and quality of software with SolarWinds. A perfect monitoring tool with out of the box reporting and alerting with extreme customizations.

Pros

I have been using this software for a very long time and its graphical representations and reporting is so top notch and its very easy to install, configure, and troubleshoot and interact with highly skilled individuals on its Thwack Community and share and discuss new ideas and look for guidance/assistance and documentation with labs and we can collect points to exchange with gifts and certification vouchers.

Cons

Its a bit costly and fortigate firewalls are not supported completely to provide its site to site vpn details like it shows for cisco asa. It would be great to be able to monior our vpn and who gets in and out of our network.

Review Source

EW

Earl W.  
System engineer  
Used the software for: 3-5 years

### "Best tool we have for NPM"

December 12, 2023

5.0

Pros

Ease of implementation and usage we see a lot!

Cons

The interface could use a refresh and I hope its coming on a future release soon

Review Source

Richard R.  
IT Manager  
Used the software for: Less than 1 year

### "network management simplified"

July 3, 2025

5.0

Great tool, easy to deploy, dashboards work really well, performance monitor helps keep track of issues as they arise.

Pros

Dashboards to show your real estate ata glance, alerts and warnings are easily identified and make life so much easier when picking up on issues.

Cons

The cost, as with everything it comes at a cost. When management asks why we are paying for something when nothing breaks, that's the idea!! Fix before break.

Review Source

Prashant B.  
Consultant  
Used the software for: Less than 1 year

### "Keeps Our Network Running Smoothly"

March 17, 2025

4.0

Pros

It gives a clear view of our network in real-time, making it easy to spot and fix issues before they cause major downtime.

Cons

The setup takes some time and it is difficult for new users to understand it at first time

Review Source

R

Reviewer  
Sr. UNIX Systems Admin  
Used the software for: 3-5 years

### "We use NPM to monitor our network stack. "

March 8, 2018

4.0

Pros

Fast, clear status of performance and possible outages. Easy integration with other tools and custom alert mechanisms. A focused company who is very involved in making great tutorials.

Cons

The GUI is starting to look dated, it could use a complete overhaul. License needs can be tricky to determine.

Review Source

R

Reviewer  
Director of IT  
Used the software for: 3-5 years

### "Excellent system for monitoring "

May 9, 2018

5.0

Pros

This has to be by far the best networking and services monitoring tool I have ever used. It is rich in features and it just works.

Cons

It is an amazing system and I would recommend to anyone. It is however a little time consuming to set it up, for some people even a little challenging.

Review Source

AM

Ahmed M.  
Human Resources Manager  
Used the software for: 1-3 years

### "Network Performance Monitor Is Easy to Use and Reliable"

November 21, 2024

5.0

Network Performance Monitor has incredible capabilities. I have a great experience.

Pros

I am impressed by the accuracy of Network Performance Monitor. Network Performance Monitor is easy to use.

Cons

I do not dislike Network Performance Monitor at all.. Network Performance Monitor is exceptional.

Review Source

VR

Verified Reviewer  
Tech Lead  
Used the software for: 1-3 years

### "Solarwinds for server and network monitoring"

October 4, 2022

4.0

I have good expereince with the tool , its easy to use and implement.

Pros

This is one of the good tool , we can easily configure and monitor servers and network devices in SolarWinds.

Cons

I think licensing capabilities or complexity can be reduced , sometime I feel its more complex.

Review Source

VR

Verified Reviewer  
Senior Network Engineer  
Used the software for: 3-5 years

### "You get what you pay for, mostly"

December 19, 2017

4.0

Pros

This is a full featured product with many optional add on modules to keep a "single pane of glass" for IT departments.

Cons

Finding personnel with fine tuning experience, education and knowledge is somewhat difficult at times, making many implementations half completed.

Review Source

R

Reviewer  
Network Engineer  
Used the software for: 3-5 years

### "NPM - A Power Horse"

September 8, 2017

5.0

The ability to constantly monitor the health of my network.

Pros

What's not to love? Deep, Reliable, and an absolute monitoring beast. I use this daily - DAILY - to monitor my company's environment. The awareness that it gives you is bar none the best around.

Cons

Cost can get hefty depending on how many modules you use. If your company is in a lucky enough position to accept the price, then you are in for a treat.

Review Source

R

Reviewer  
Network Administrator II  
Used the software for: 3-5 years

### "Excellent Network Monitor, Very Intuitive"

January 20, 2018

5.0

You can trust this software to watch over the network while you perform other tasks. If there is an issue, you will be alerted immediately

Pros

Solarwinds Network Performance Monitor gives you in-depth details about every server and switch. Once it is installed and configured, you just sit back, relax and engage in worry free monitoring of your network (unless of course it gives you an alert)

Cons

It is very expensive. The company that I worked for that used SolarWinds had no issue spending the money though, so after I left it was like leaving a family member behind.

Review Source

Thatayaone M.  
Director, Consulting Engineer  
Used the software for: 3-5 years

### "Solarwinds NPM Review"

October 26, 2020

5.0

Great software for network monitoring and good reporting for high-level executives.

Pros

It shows bandwidth utilization for your network devices. Can easily see nodes that are done. Good notification and alert features. Good reporting

Cons

Licensing is pricey License renewals Building custom reports can be a challenge, it's not that easy.

Review Source

VR

Verified Reviewer  
Junior Network Engineer  
Used the software for: Less than 1 year

### "NMS Solarwind"

October 29, 2018

5.0

Pros

Accurate Performance to every network devices.

Cons

It takes 3 min of time to trigger the device down mail alert.

Review Source

R

Reviewer  
Network engineer  
Used the software for: 3-5 years

### "Feature rich"

November 16, 2018

5.0

We use this to monitor client network. Mostly on the infrastructure side but can also be used to monitor services.

Pros

Excellent software for network visibility. Lots of feature for managing and monitoring your network.

Cons

Older versions we're lacking support for many devices. Fixed with recent updates

Review Source

VR

Verified Reviewer  
IT Manager  
Used the software for: 3-5 years

### "Great Network Monitoring tool which is always coming out with new features"

June 25, 2018

5.0

Pros

This is just one of the many suite of applications that SolarWinds offers to help manage the Network. Ease to use and helps diagnose / troubleshoot issues. Easy to automate alerts to notify you of problems afterhours. Great graphical interface as well.

Cons

Is more costly than other tools but worth the cost as SolarWinds will take less time to manage over time.

Review Source

R

Reviewer  
Network Admin  
Used the software for: Less than 1 year

### "Great Network Monitoring tool for organizations of all sizes. "

June 15, 2017

4.0

Pros

Network Performance Monitor (NPM) is an excellent tool to get a overview of the how you network is performing. The setup is easy and if there is something that is confusing or causing trouble it can be solved using google search or heading to the Thwack community provided by Solar Winds.

Cons

I don't hate the product but some of the UI features are quirky, and haven't gotten used to yet. There does seem to be a lot of customizability but figuring out how to get the setup how you want it seems to take too long to do.

Review Source

VR

Verified Reviewer  
Associate System Engineer  
Used the software for: Less than 1 year

### "Simple and to the point, very concise when you need a minimal amount of information."

March 15, 2018

4.0

Pros

I can pull up any piece of networking information in a matter of seconds. There is not a big learning curve.

Cons

Sometimes it seems to be too minimal, some features that are present in other network performance monitors are lacking in SolarWinds' version.

Review Source

Sachin Prafullakumar C.  
Dev Ops Engineer  
Used the software for: Less than 1 year

### "Many things are interesting but comes at a huge cost."

April 17, 2018

5.0

Pros

The details that it provides are huge and so many little intricate details to monitor and take care about. Gives peace of mind once installed properly for sure.

Cons

For a network monitoring tool, a little too expensive. Huge customization are needed at some step but not necessary that you might need to too.

Review Source

Ashton B.  
Network Administrator  
Used the software for: Less than 1 year

### "Love the product!"

June 8, 2017

5.0

Being able to forget about the network 24/7 and rely on it to notify us when something is wrong.

Pros

Ease of install, ease of customization, and easy to learn based on the interface. Without training, I was able to pick it up and run with it.

Cons

The cost is the only concern I have. You buy modules based on what you need, and I think one package with all would make life easier.

Review Source

R

Reviewer  
Junior Network Administrator  
Used the software for: Less than 1 year

### "tool for Networking professional"

April 17, 2018

5.0

Pros

Great tool who are interested in Computer Networking and want to explore the background of any network as well as will be aware of it.

Cons

Not for a beginner that is for sure since it requires you to have certain level of knowledge of a network.

Review Source

RAGHAV B.  
QA engineer  
Used the software for: Less than 1 year

### "Easy Network Monitoring tool "

December 7, 2017

4.0

Overall good tool

Pros

It is able to monitor every device in your company and check for high cpu utilization, low memory, failures and errors. As well as make backups of all your devices. Works with almost all network products and can be customized using universal pollers to handle almost any imaginable product.

Cons

Slow performance on web interface. I think they should work on the overall look of the program, integrate more features into the SolarWinds NPM suite.

Review Source

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