# Network Performance Monitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Network Performance Monitor the right Network Monitoring solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146805/Network-Performance-Monitor/reviews

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Network Performance Monitor

4.5 (76)

[View alternatives](https://www.capterra.com/p/146805/Network-Performance-Monitor/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Network Performance Monitor

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

MK

Michal K

IT EngineerEducation Management, 2 - 10 employeesUsed the software for: I used a free trial.

“I was testing this software as I needed network monitoring tool, their real-time alerting feature is really good.“

January 17, 2026

RR

Richard R

IT ManagerReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“The cost, as with everything it comes at a cost. When management asks why we are paying for something when nothing breaks, that's the idea!!“

July 2, 2025

RR

Richard R

IT ManagerReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“Great tool, easy to deploy, dashboards work really well, performance monitor helps keep track of issues as they arise.“

July 2, 2025

BH

Brian H

Escalation EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“The client node window does contain a LOT of info and can be slightly overwhelming until enough time has been spent navigating around.“

September 20, 2022

AM

Ahmed M

Human Resources ManagerImport and Export, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Network Performance Monitor is easy to use.“

November 14, 2024

JR

Joshua R

Network AdminHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Product feels dated and the performance is pretty bad when compared to other tools out there that are cheaper“

March 10, 2023

ss

shabbir s

security analystInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“NPM is the best solution when it comes to performance monitoring as for sure no other product can beat in terms of monitoring like Netflow, web filtering, interface, CPU, bandwidth, disk, servers, DB, etc... and many more.“

September 19, 2021

CC

Carlos Hugo Martin C

ConsultorInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“Not all makes and models are supported out of the box, and the certification of your MIBs can be complex and even cumbersome.“

December 3, 2021

## Showing most helpful reviews

Showing 1-25 of 76 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hossam S.  
Electrical & Communications Engineer  
Retail  
Used the software for: 2+ years

### "SolarWinds Orion NPM Review"

August 6, 2021

4.0

I can consider it the best NPM software out there, it is suitable for types of organizations starting with small till large & very large, I have been using it for more than 4 years & i'm satisfied.

Pros

NPM is one of the best Network performance Monitoring software out there, it allows me to add any type of objects within my Network Environment, Network nodes, Server nodes either Windows or Linux, and i can select the elements that i need to add & add the needed reports & alerts based on my needs.

Cons

What is least that i like about it is that when it crashes, or stops all of a sudden, then the Alerts & the Reports stop working & i have to login to the Application server to troubleshoot the problem, yet the support is always good & helping.

Review Source

PV

Paul V.  
Head of Operations  
Information Technology and Services  
Used the software for: 1-2 years

### "Network Performance Monitor Gives Us Value for Money"

December 17, 2024

5.0

Network Performance Monitor gives us incredible experiences and insights.

Pros

The features of Network Performance Monitor are easy to understand. I also love the accuracy of Network Performance Monitor.

Cons

Network Performance Monitor is easy to use and flawless. Network Performance Monitor meets our needs.

Switched from

[Server & Application Monitor](https://www.capterra.com/p/179418/Server-Application-Monitor/)[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

Network Performance Monitor is a powerful solution that suit our needs.

Review Source

MK

Michal K.  
IT Engineer  
Education Management  
Used the software for: I used a free trial

### "Network Performance Monitor - Not convinced"

January 17, 2026

3.0

Pros

I was testing this software as I needed network monitoring tool, their real-time alerting feature is really good.

Cons

There was a lot of setup involved. With complex network design it would take a lot of time to set the software up.

Review Source

sS

shabbir S.  
security analyst  
Information Technology and Services  
Used the software for: 2+ years

### "My NPM for critical NOC Monitoring and its operations"

September 19, 2021

4.0

NPM is the best solution when it comes to performance monitoring as for sure no other product can beat in terms of monitoring like Netflow, web filtering, interface, CPU, bandwidth, disk, servers, DB, etc... and many more. Even though it is best but has complications in learning and budget issues.

Pros

if there is something that everyone is interested in this product is its capability and performance. It makes network engineers' jobs easy and to identify errors quickly and focus on things that were really required. Analysis of network firewalls on a very high basis like bandwidth utilization, Netflow, web filter, etc.. for engineers to analyze and identify when any issue comes up.

Cons

Budget is always an issue so many times after POC clients prefer for alternate solutions as it is best in capabilities of monitoring but its concerns about the budget when it comes SMB customers especially.

Alternatives considered

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reason for choosing Network Performance Monitor

As the product is given more insights into the network for deep analysis when it comes to very big infrastructure makes Network team jobs easy to identify and troubleshooting. Product is capable of holding such information which we cannot identify with other products. Expect budget concerns NPM is best for the NOC team with any second thought.

Review Source

fA

fazal A.  
Customer support and technical writing specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Solarwinds npm"

October 2, 2020

5.0

I have used multiple network monitoring softwares and there is no comparison with the support and quality of software with SolarWinds. A perfect monitoring tool with out of the box reporting and alerting with extreme customizations.

Pros

I have been using this software for a very long time and its graphical representations and reporting is so top notch and its very easy to install, configure, and troubleshoot and interact with highly skilled individuals on its Thwack Community and share and discuss new ideas and look for guidance/assistance and documentation with labs and we can collect points to exchange with gifts and certification vouchers.

Cons

Its a bit costly and fortigate firewalls are not supported completely to provide its site to site vpn details like it shows for cisco asa. It would be great to be able to monior our vpn and who gets in and out of our network.

Alternatives considered

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)

Reason for choosing Network Performance Monitor

More customization and better visibility and very user friendly.

Review Source

EW

Earl W.  
System engineer  
Retail  
Used the software for: 2+ years

### "Best tool we have for NPM"

December 11, 2023

5.0

Pros

Ease of implementation and usage we see a lot!

Cons

The interface could use a refresh and I hope its coming on a future release soon

Alternatives considered

[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)

Reason for choosing Network Performance Monitor

Cost and implementation are the biggest factors

Review Source

RR

Richard R.  
IT Manager  
Real Estate  
Used the software for: Less than 6 months

### "network management simplified"

July 2, 2025

5.0

Great tool, easy to deploy, dashboards work really well, performance monitor helps keep track of issues as they arise.

Pros

Dashboards to show your real estate ata glance, alerts and warnings are easily identified and make life so much easier when picking up on issues.

Cons

The cost, as with everything it comes at a cost. When management asks why we are paying for something when nothing breaks, that's the idea!! Fix before break.

Review Source

AM

Ahmed M.  
Human Resources Manager  
Import and Export  
Used the software for: 1-2 years

### "Network Performance Monitor Is Easy to Use and Reliable"

November 14, 2024

5.0

Network Performance Monitor has incredible capabilities. I have a great experience.

Pros

I am impressed by the accuracy of Network Performance Monitor. Network Performance Monitor is easy to use.

Cons

I do not dislike Network Performance Monitor at all.. Network Performance Monitor is exceptional.

Review Source

Chris L.  
Sr. UNIX Systems Admin  
Computer Software  
Used the software for: 2+ years

### "We use NPM to monitor our network stack. "

March 7, 2018

4.0

Pros

Fast, clear status of performance and possible outages. Easy integration with other tools and custom alert mechanisms. A focused company who is very involved in making great tutorials.

Cons

The GUI is starting to look dated, it could use a complete overhaul. License needs can be tricky to determine.

Review Source

Andre F.  
Director of IT  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent system for monitoring "

May 5, 2018

5.0

Pros

This has to be by far the best networking and services monitoring tool I have ever used. It is rich in features and it just works.

Cons

It is an amazing system and I would recommend to anyone. It is however a little time consuming to set it up, for some people even a little challenging.

Review Source

PB

Prashant B.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Keeps Our Network Running Smoothly"

March 14, 2025

4.0

Pros

It gives a clear view of our network in real-time, making it easy to spot and fix issues before they cause major downtime.

Cons

The setup takes some time and it is difficult for new users to understand it at first time

Review Source

VR

Verified Reviewer  
Tech Lead  
Computer Software  
Used the software for: 1-2 years

### "Solarwinds for server and network monitoring"

September 29, 2022

4.0

I have good expereince with the tool , its easy to use and implement.

Pros

This is one of the good tool , we can easily configure and monitor servers and network devices in SolarWinds.

Cons

I think licensing capabilities or complexity can be reduced , sometime I feel its more complex.

Review Source

VR

Verified Reviewer  
Senior Network Engineer  
Computer Software  
Used the software for: 2+ years

### "You get what you pay for, mostly"

December 18, 2017

4.0

Pros

This is a full featured product with many optional add on modules to keep a "single pane of glass" for IT departments.

Cons

Finding personnel with fine tuning experience, education and knowledge is somewhat difficult at times, making many implementations half completed.

Review Source

MG

Michael G.  
Network Engineer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "NPM - A Power Horse"

September 8, 2017

5.0

The ability to constantly monitor the health of my network.

Pros

What's not to love? Deep, Reliable, and an absolute monitoring beast. I use this daily - DAILY - to monitor my company's environment. The awareness that it gives you is bar none the best around.

Cons

Cost can get hefty depending on how many modules you use. If your company is in a lucky enough position to accept the price, then you are in for a treat.

Review Source

mT

michael T.  
Network Administrator II  
Telecommunications  
Used the software for: 2+ years

### "Excellent Network Monitor, Very Intuitive"

January 18, 2018

5.0

You can trust this software to watch over the network while you perform other tasks. If there is an issue, you will be alerted immediately

Pros

Solarwinds Network Performance Monitor gives you in-depth details about every server and switch. Once it is installed and configured, you just sit back, relax and engage in worry free monitoring of your network (unless of course it gives you an alert)

Cons

It is very expensive. The company that I worked for that used SolarWinds had no issue spending the money though, so after I left it was like leaving a family member behind.

Review Source

TM

Thatayaone M.  
Director, Consulting Engineer  
Computer Networking  
Used the software for: 2+ years

### "Solarwinds NPM Review"

October 23, 2020

5.0

Great software for network monitoring and good reporting for high-level executives.

Pros

It shows bandwidth utilization for your network devices. Can easily see nodes that are done. Good notification and alert features. Good reporting

Cons

Licensing is pricey License renewals Building custom reports can be a challenge, it's not that easy.

Review Source

VR

Verified Reviewer  
Junior Network Engineer  
Internet  
Used the software for: 6-12 months

### "NMS Solarwind"

October 25, 2018

5.0

Pros

Accurate Performance to every network devices.

Cons

It takes 3 min of time to trigger the device down mail alert.

Review Source

NG

Nathan G.  
Network engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Feature rich"

November 6, 2018

5.0

We use this to monitor client network. Mostly on the infrastructure side but can also be used to monitor services.

Pros

Excellent software for network visibility. Lots of feature for managing and monitoring your network.

Cons

Older versions we're lacking support for many devices. Fixed with recent updates

Review Source

VR

Verified Reviewer  
IT Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great Network Monitoring tool which is always coming out with new features"

June 21, 2018

5.0

Pros

This is just one of the many suite of applications that SolarWinds offers to help manage the Network. Ease to use and helps diagnose / troubleshoot issues. Easy to automate alerts to notify you of problems afterhours. Great graphical interface as well.

Cons

Is more costly than other tools but worth the cost as SolarWinds will take less time to manage over time.

Review Source

DB

Derrick B.  
Network Admin  
  
Used the software for: 6-12 months

### "Great Network Monitoring tool for organizations of all sizes. "

May 17, 2017

4.0

Pros

Network Performance Monitor (NPM) is an excellent tool to get a overview of the how you network is performing. The setup is easy and if there is something that is confusing or causing trouble it can be solved using google search or heading to the Thwack community provided by Solar Winds.

Cons

I don't hate the product but some of the UI features are quirky, and haven't gotten used to yet. There does seem to be a lot of customizability but figuring out how to get the setup how you want it seems to take too long to do.

Review Source

VR

Verified Reviewer  
Network Engineer  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Simple and to the point, very concise when you need a minimal amount of information."

March 13, 2018

4.0

Pros

I can pull up any piece of networking information in a matter of seconds. There is not a big learning curve.

Cons

Sometimes it seems to be too minimal, some features that are present in other network performance monitors are lacking in SolarWinds' version.

Review Source

SP

Sachin P.  
Dev Ops Engineer  
  
Used the software for: 6-12 months

### "Many things are interesting but comes at a huge cost."

April 14, 2018

5.0

Pros

The details that it provides are huge and so many little intricate details to monitor and take care about. Gives peace of mind once installed properly for sure.

Cons

For a network monitoring tool, a little too expensive. Huge customization are needed at some step but not necessary that you might need to too.

Review Source

AB

Ashton B.  
Network Administrator  
  
Used the software for: Less than 6 months

### "Love the product!"

June 8, 2017

5.0

Being able to forget about the network 24/7 and rely on it to notify us when something is wrong.

Pros

Ease of install, ease of customization, and easy to learn based on the interface. Without training, I was able to pick it up and run with it.

Cons

The cost is the only concern I have. You buy modules based on what you need, and I think one package with all would make life easier.

Review Source

rN

rohit N.  
Junior Network Administrator  
  
Used the software for: Less than 6 months

### "tool for Networking professional"

April 16, 2018

5.0

Pros

Great tool who are interested in Computer Networking and want to explore the background of any network as well as will be aware of it.

Cons

Not for a beginner that is for sure since it requires you to have certain level of knowledge of a network.

Review Source

RB

Raghav B.  
QA engineer  
  
Used the software for: Less than 6 months

### "Easy Network Monitoring tool "

December 6, 2017

4.0

Overall good tool

Pros

It is able to monitor every device in your company and check for high cpu utilization, low memory, failures and errors. As well as make backups of all your devices. Works with almost all network products and can be customized using universal pollers to handle almost any imaginable product.

Cons

Slow performance on web interface. I think they should work on the overall look of the program, integrate more features into the SolarWinds NPM suite.

Review Source

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