# Page 2 | Network Performance Monitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Network Performance Monitor the right Network Monitoring solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146805/Network-Performance-Monitor/reviews --- Network Performance Monitor 4.5 (76) [View alternatives](https://www.capterra.com/p/146805/Network-Performance-Monitor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Network Performance Monitor ## Showing most helpful reviews Showing 26-50 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Lead Engineer Utilities Used the software for: 2+ years ### "NPM and Sam Application review" November 17, 2022 5.0 No emergency work, Pros Stable, easy to us. Customizable reports. Cons Sencers cost then software costs are too muchNo active support. Reason for choosing Network Performance Monitor Easy to use, stable platform, Switched from [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) Difficult to Manage. Review Source JM Jeremy M. IT Director Used the software for: 2+ years ### "Pricey but worth its weight in (insert item here)... Must have tool." June 7, 2017 5.0 Pros Complete network monitoring tool. Allows you a near single pane of glass approach to you network. You have details and i mean details about every server, switch, I even have my consumable good inventory vending machines monitored with NPM. Detailed level for switch ports and routers, Cisco UCS, HP, DELL, and the list goes on and on. When there is no identified MIB, you can create your own. You can label your undefined items so they mean something to you. The Agent for servers installs on Windows and Linux and is SO EASY. It offers WMI, SNMP and ICMP monitoring as well as the agent which gives you several flavors to monitor equipment. Ease of use is good, interface is above average, and saving my score is 1000 out of 10 Cons For me there is only one real things that gets me with NPM. Licensing. SolarWinds has a great set of products, but the licensing costs are really high. Even a small company needs this software but its hard to justify. The way they count nodes against your license total is in my opinion unfair. I think of a server as a node, and everything on that server should be covered as 1 node, but they see everything down to seems like the vlans on a switch port, but to be clear it is not counting vlans. However if you have 2 48 port switches, that is 96 nodes, you want to monitor, guess how fast your 100 node license gets used up. But the price to jump up is super crazy expensive. They need to rework that. Review Source VR Verified Reviewer Senior Network Engineer Computer Networking Used the software for: 2+ years ### "Solarwinds NPM Review" December 12, 2018 4.0 This product is great when tuned and customized properly. We use it for alerting via email and for NOC (Network Operation Center) setups. For those not familiar - this is when you set up a large monitor in a "monitoring " room to view network conditions in real time. Custom NOC views allow you to present pretty much any monitored information on a screen. It also allows you to configure a single display monitor (perhaps a 70 inch TV/Display) that scrolls through multiple screens of valuable information. Pros Allows for customized views and alerts to really lock down your essential requirements. (The problem is most users do not customize) Cons I do not like that they promote how easily you can roll out this software to start monitoring your network. What they do not tell you that by doing a non customized quick roll out you will receive unlimited number of alerts to the point they will be ignored. By default the system shows you too much irrelevant information and it alerts on way too many general conditions. BE Warned - without tuning the alerts you will get many false positive alerts. Review Source BH Brian H. Escalation Engineer Information Technology and Services Used the software for: 2+ years ### "Excellent Network Monitoring Software from SolarWinds" September 20, 2022 5.0 We love this software - it gives us alerts and generates ticket emails when a node has been down or is having a packet loss issue, or if we need to monitor bandwidth usage. We will likely stick with NPM for quite some time. Pros We can see at a glance if a client connection is down or has an issue. We have to be able to see at times if there is a packet loss issue at the ISP level, and NPM definitely helps with this. Cons After spending some time thinking, there is not much to complain about. The client node window does contain a LOT of info and can be slightly overwhelming until enough time has been spent navigating around. Review Source CHMC Carlos Hugo Martin C. Consultor Information Technology and Services Used the software for: 6-12 months ### "Experience with Network Performance Monitor" December 3, 2021 4.0 It is a very good tool, they have better results with the most used and modern brands and models on the market, but many times in environments there are devices whose brands and models no longer even have support. It is in those cases where more work has to be done in order to obtain a result close to the needy. Pros The tool is easy to implement and configure, plus you don't have to wait long to see the results. Cons Not all makes and models are supported out of the box, and the certification of your MIBs can be complex and even cumbersome. Reason for choosing Network Performance Monitor Greater supported out of the box for older makes and models. Review Source VR Verified Reviewer Gerente de Innovación Tecnológica Information Technology and Services Used the software for: 2+ years ### "NPM is a very reliable and powerful network monitoring tool" October 18, 2018 5.0 It can use some improvements, but still, in 8 years we've been using NPM on a service provider scenario, it has solved about 80% of our customers requirements for network monitoring. When complemented with other products from the same vendor, it provides maybe 95%, since there's always something than need a specialized tool. Pros In the world of enterprise network monitoring, NPM has one of the shortest learning curves, its web GUI is very inutitive and you can start monitoring your assets almost immediately. It's support for different monitoring mechanisms (snmp, wmi and agent) provides adaptability to mostly any network. It possesses a very robust engine to configure thresholds, events and actions, so you can get the proper reaction to different events. SolarWinds provides a very complete ecosystem of network monitoring and management tools with seamless integration. Cons The licensing model is not the best for a service provider scenario and it seems like the vendor doesn't even consider this option. Reporting capabilities are sort of buggy , specially when exporting complex and large reports. This tasks will also consume a lot of resources. There's an opportunity for the vendor to maybe decouple reporting capabilities to a BI module which can be deployed on an independent server, and maybe use for it a read only replica of the production DB. Review Source VR Verified Reviewer Network Director Health, Wellness and Fitness Used the software for: 2+ years ### "The Best of the Best" June 12, 2019 4.0 The ability to monitor, report. and alert on our Network Infrastructure. Pros Solarwinds Network Performance Monitor (NPM) is by far the industry leader. The system is robust and offers real-time and indepth analysis of network interfaces, nodes, devices, etc. Cons The platform did some take some time to setup. Unfortunately, some of the alerting can be very vague. There are templated alerts, however, they do not fit the needs of our business. We spent countless man-hours in developing new alerting templates. Review Source VR Verified Reviewer Network & System Manager Consumer Goods Used the software for: 2+ years ### "Great network monitoring tool" December 4, 2018 5.0 I use NPM to monitor the health of the network routers and switches and the bandwidth used in the WAN links and switch uplinks. I also use it to monitor several Windows servers, including free disk space, memory and CPU occupation, the load of Hyper-V and VMWare hosts and the load, battery status and runtime of UPS devices. Pros It's very easy to setup and use and everything is configurable. It's really easy to configure dashboards and visualize every piece of information the way we want to. It can be used to monitor network equipment from a lot of vendors, as well as Windows systems and virtualization hosts and guests. Basically, anything it can connect to using SNMP or WMI. Cons It's not good at all to get information about endpoints. The information is unreliable: it doesn't find a lot of endpoints in the network, reports them with old IP addresses and in places where they are not connected anymore, etc. Review Source mN mesut N. network specialist Telecommunications Used the software for: 1-2 years ### "Good aspects of Solarwinds" June 7, 2022 5.0 Pros Being able to view the traffic levels passing through the circuit or port and being able to view how long it has been down if there is any interruption here are the best aspects for me. Cons As the number of nodes increases, there may be some slowness. Review Source VR Verified Reviewer Server Administrator Telecommunications Used the software for: 2+ years ### "Solarwinds NPM easy to manage and setup. Easily integrate other Solarwinds Products" February 6, 2018 5.0 Pros Easily monitor network devices and their performance .Track for network issues and have to ability to narrow down issues to specific ports. Easily customize view to show only what I need to see. Cons Not able to limit events across solarwinds platform to only devices I need to monitor. Have to manually Setup maps. (option to purchase mapping software separate) . Review Source LS Larry S. Religious Institutions Used the software for: 2+ years ### "network management in minutes" September 26, 2018 5.0 Pros SolarWinds NPM (Network Performance Manager) is one of the most gratifying products to use. After installing on a server, you can literally in minutes begin collecting actionable network performance if you have previously configured SNMP on your network equipment. Most of the products integrate, building on each other and adding more value. I have always been impressed with how their new versions add significant features and value for just paying maintenance on the product. Their online training is also very valuable. Cons More advance features will take more effort to configure and generate actionable results. You can easily be overwhelmed by alerts and syslog if you do not make an effort to manage what you really need to see. Review Source VR Verified Reviewer Network Administrator Restaurants Used the software for: 2+ years ### "Works well overall but can get slow over time" April 1, 2019 3.0 We use this software to monitor our network equipment and servers and for the price it works well for doing that. Pros Was easy to setup and maintain and their support seems to be great to work with. Cons Over time it gets really slow and the server needs rebooted. Nothing I've tried including putting it on a new server seems to rectify this. Review Source Selim Y. IT Specialist Information Technology and Services Used the software for: 6-12 months ### "Monitor the network" June 22, 2022 4.0 Pros You can see the lines bandwiths and poor cable connection with it. Cons Sometimes it is freezing and late to open the monitoring page. Review Source JM Jeremy M. IT Director Used the software for: 2+ years ### "Network performance Monitor is a must have tool for any IT professional to succeed in their job." February 1, 2018 5.0 Pros You can not fix something you do not know is broken. NPM allow you to be notified as soon a any component you are monitoring goes off line. Its a game changer for IT pro's trying to get a handle on their network and hardware. Review Source JR Joshua R. Network Admin Higher Education Used the software for: 1-2 years ### "SolarWinds NPM feels outdated and performance is lacking" March 10, 2023 3.0 I'd rate this product a 3/5. It does what you need it to but it requires more administration that it should and the performance is poor. Pros The tool does what you need it to do from a network performance standpoint. The features allow your typical network monitoring, including devices applications and services. As such it helps to troubleshoot and avoid unnecessary downtime. Cons Product feels dated and the performance is pretty bad when compared to other tools out there that are cheaper Review Source Jorge M. Telecommunications Engineer Telecommunications Used the software for: 6-12 months ### "Networking monitoring made easy" January 25, 2019 4.0 Solarwinds NPM is an amazing network monitoring solution with a high level of automation. It comes with reasonale standard options and it's very easy to setup and get running. Pros Clean and intuitive user interface Flexible and adaptable visualizations and dashbords Automated discovery for network devices and topology Large collection of monitoring options Wireless heat maps Great reporting Cons Pricing can become an issue for large networks Some modules (like NetFlow) are optional and come at an extra cost Review Source Dennis S. Quality Management Representative Information Technology and Services Used the software for: 2+ years ### "An affordable yet powerful monitoring tool " September 27, 2019 5.0 Centralized network monitoring and troubleshooting portal that meets expectation Pros The in-depth analysis to a detected fault helps remedial ease resolution timelines. I like its 30 day full functional trial period, that helps one fully understand what he / she is buying. Cons The cost of the product can get hefty if not careful with the choice of modules you require. so to get the best deal, one need to have exact use case Review Source JV Jose V. Director of IT Higher Education Used the software for: 2+ years ### "Good, Solid Network Monitor" October 3, 2017 4.0 Timely alerts and warnings that keep our network and server infrastructure running smoothly. Pros Once it's set up, NPM is pretty easy to configure and monitor just about anything with a network adapter/connection. We purchased the SLX version which means we can monitor as many nodes/elements as we want. Email alerts are timely and help us stay on top of outages and server capacities. Been using this for 5 years now and it just doesn't the job. Can't forget about the customer SQL alerts either. Great job here! Cons You need SQL server for this. If not using an Express version, that's more costs. The SLX version is expensive compared to other solutions. Review Source MJ Mike J. IT Support Administrator Used the software for: 2+ years ### "Great tool to keep track of servers and when they are performing poorly, or not at all. " October 3, 2017 5.0 Pros Right out of the box, admins can begin using this software. Alerts are already configured for common needs such as when a server goes down, or when it reboots. Disk space, CPU and RAM usage, etc. Cons Can be a bit difficult to discern which variables do what when formatting alerts and email notifications. First initial load of the portal takes a few minutes. After the initial load, portal loads fast each time, until the next day. Review Source NL Neil L. Network Administrator Used the software for: 2+ years ### "Provides all the information that helps you with keep on top of your network before problems arise." December 14, 2017 5.0 Pros Being able to monitor and receive real time information about known devices on your network as well as having the forecasting ability so that you can plan for future growth easily. Cons Some of the alerts may require you to do some customization in order for them to work. Licensing for some of the modules may get some what pricey if you go into a higher level tier. Review Source KS Kevin S. MIS Manager Used the software for: 2+ years ### "Great product for Network Performance- but Software Experience a must" May 26, 2017 4.0 Pros Monitoring for all endpoints available Uses SNMP V1-V3 Alert notifications available for email distribution dashboard for NOC or super user Cons Have to figure everything out yourself. Solarwinds does not provide much training on the configuration of the system to fully maximize it. The refer you to a outside consultant to setup the system. Support is pretty limited because many of the issues revolve around how it is setup. Which they would provide more training with the purchase of the product on how to fine tune the software for your needs Review Source VR Verified Reviewer network engineer Financial Services Used the software for: 2+ years ### "Solarwinds NPM Review" March 6, 2019 5.0 I am a network engineer for 6 years. I have been working a financial company which include hundreds of branches. We use NPM and we monitor all interfaces and nodes in our company. Pros smart dashboard, east to implement all node or interface, good alarm and report mechanism, sql base database Cons support fees, weak local developers and not exact negative command because it is really good. Review Source VR Verified Reviewer Network Administrator Information Technology and Services Used the software for: 2+ years ### "Network Monitoring Tool" April 1, 2019 4.0 Pros A)It is user friendly, Can monitor all kind of network device B) We can extract the daily, monthly reports as per our need. C) Generate alerts which can help us to trace the issue. Cons A) It is highly expensive compare to it's compititior. B) The customer service response time was highly lathergic. C) it's graphics were not as satisfactory Review Source Devon F. IT Technician Construction Used the software for: 6-12 months ### "IT of NPM" October 12, 2018 4.0 perfect for solving your network issues and live monitoring is awesome Pros perfect for monitoring an large scale environment. awesome yearly events to attend. easy to drill down in devices that have been configured Cons Difficult to setup initially, UI is abit intimidating at first . Review Source RP Ron P. Manager of Network Infrastructure and Security Health, Wellness and Fitness Used the software for: 2+ years ### "NPM is one of the better products" January 9, 2017 4.0 I am utilizing NPM, SAM and DPA to monitor our environment. NPM is used to monitor a mix of Cisco and Palo Alto equipment. We are monitoring nodes in about 12 sites (2 hubs and 10 spokes). Overall, the product is stable and features get added on a timely basis. If I had one gripe, I would wish that Solarwinds could move the product towards the cloud (ala Kaseya, LogicMonitor, etc). This would remove my need to run an application server and database. Pros Easy to use. Lots of features. Cons I wish the management and database were in the cloud and they used the "collector" model at the location to get the data. Review Source Similar Products Featured ## Related categories [Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/)[Network Mapping](https://www.capterra.com/network-mapping-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.