TunnelBear

TunnelBear


4.5 / 5
170 reviews

Who Uses This Software?

TunnelBear for Teams is the perfect fit for small to medium sized businesses that rely on cloud-based tools for everyday communication and work.


Average Ratings

170 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.88/year/user
  • Pricing Details
    TunnelBear is $4.99/month/person when billed yearly. Priced for 5 devices.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • TunnelBear
  • www.tunnelbear.com/
  • Founded 2011
  • Canada

About TunnelBear

When TunnelBear is turned On, your internet connection gets secured with AES-256 bit encryption and your public IP address gets switched to the country of your choice. Businesses rely on TunnelBear for: Securing remote and traveling employees Global quality assurance testing Gathering competitive intelligence Stealthfully conducting market research Accessing geo-restricted business tools Businesses have access to priority support and a personal account manager.


TunnelBear Features

  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Anti Spam
  • Anti Virus
  • Audit Trail
  • Compliance Management
  • Database Security Audit
  • File Access Control
  • Financial Data Protection
  • Maintenance Scheduling
  • Real Time Monitoring
  • Security Event Log
  • Virus Definition Update
  • Vulnerability Protection

Vendor has not completed this information.


TunnelBear Reviews Recently Reviewed!


Capterra loader

Only for short term operations. Period.

Dec 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Well, I like everything about the Tunnelbear vpn. It can hide your identity and can connect to any server in almost all of the countries out there. works pretty well. Thishas an Chrome extension so that you can use it with the chrome browser. First you have to create an account and then you have to login. this process is very easy and won't take too much time. And you can connect right away. There's an android app so that use vpn from your mobile device wiht those login credentials. Everything is pretty easy. user interface is very simple. and attractive as well. and connecting won't take too long or there's no queue like other tools.

Cons: like I said previously, usage bandwidth is limited when you're using this. like very low. you only get 500MB per month. so it's not suitable for long term operations like browsing social media, downloading things etc. however they allow you 1 GB if you could tweet about their service. But even that doesn't sound enough for me. Plus there are some competitors who offer the same service for free! So this is a bit questionable.

Overall: Overall, I'm only using this for some simple operations only. Only reason I'm using this is because of the user friendliness of the app. And this is 100% working where some other tools don't work sometimes. But the bandwidth limit is too low. So I can only rate it 5 out of 10.

Great travel VPN for computer and mobile

Dec 05, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This is very easy to use both on a computer and a mobile phone when you are on untrusted networks and want a secure connection. There are plenty of different options of locations to "tunnel" to, which is nice. Additionally, the price is not too bad for a VPN service, and it goes down if you buy larger packages. I have never really experienced that many connection issues when using TunnelBear, which is a big plus considering other VPNs drop me frequently.

Cons: There are other VPNs that provide just as much security, if not more due to legal requirements of collecting data on customers. TunnelBear does not collect logs, but still beware that Canada, where they are based, has very strict privacy laws and anti-P2P laws.

Overall: An easy to use VPN for both my computer and mobile device, I usually use it when I am travelling and on an unfamiliar network and am worried about my personal security.

Vendor Response

by TunnelBear on December 06, 2017

Hey there! Thanks for your review! The Bears are thrilled that you're enjoying the service.

You will be pleasantly surprised to find out that TunnelBear does NOT collect logs of the website you visit. Phew! :)

TunnelBear explicitly does not collect, store or log the following data:
- IP addresses visiting our website
- IP addresses upon service connection
- DNS Queries while connected
- Any information about the applications, services or websites our users use while connected to our Service

You can learn more at TunnelBear's human-readable, super transparent privacy policy: https://www.tunnelbear.com/privacy-policy.

If you have any questions, we want to hear from you at privacy@tunnelbear.com. Rawr!

VPN With Some Flare

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TunnelBear is a consistent and powerful VPN solution. The service is inexpensive and with applications available across multiple platforms including browser extensions TunnelBear makes it easy to ensure you're protected and have VPN access wherever you are. The interface is intuitive and for those who don't know much about VPNs the settings have helpful descriptions for the more complex features. The animations and design of the interface is charming and a welcome change from the dull app interfaces out there. TunnelBear is fast and realiable, easily one of the best VPNs on the market.

Cons: I have not experienced any real issues with the service or it's apps in all the time I've been using TunnelBear, and I've been using it for a long time.

Overall: TunnelBear offers an easy to use, secure and consistent VPN service with apps across all the platforms I use at a competitive price.

VPN With Some Flare

Apr 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TunnelBear is a robust and comprehensive VPN service with a twist; the interface. TunnelBear's user interface, in addition to being intuitive and modern is fun, the application is a breath of fresh air in a world of applications that take themselves too seriously. TunnelBear has a rich feature set, everything you expect from a VPN is here including an option to hide the fact that you're using a VPN. TunnelBear has native applications across all the platforms you're familiar with including mobile and browser extensions. All of this while remaining rather inexpensive.

Cons: There's nothing not to like here, the service is reliable and consistent. The applications are stable and secure.

Overall: TunnelBear affords me a reliable, simple and inexpensive VPN solution that is easy to use and implement.

Capterra loader

Easiest VPN service

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this service is that it is very easy to use. One click and ready to navigate. The interface is another point that I would like to highlight because other services can be very easy too but they do not have an interface as polished as TunnelBear has it. It's gamified and I like the drawing of the bear very much. For the free version you have 500mb of navigation that you can increase by an additional 1GB if you make a tweet, very good.

Cons: If we talk about cons, TunnelBear is very well done, however I would like to expand the number of servers that can be connected.

Overall: In general TunnelBear is an excellent opportunity for a fast, simple VPN service that has a very good free plan. Additionally, it improves the user experience with its extension for the browser.

VPN Made FUN

May 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - - Consistent and reliable

- - Intuitive and modern interface

- - The bear animations add a welcome flare to the interface

- - Feature rich and robust

- - Fast (of course this depends on your connection but at least it won't bottle neck your connection)

- - Native applications across many platforms, including mobile and broswer extentions

Cons: TunnelBear has been a reliable and consistent VPN solution for my needs for a while now. I have had no issues with the service.

Overall: TunnelBear has afforded me a comprehensive and inexpensive VPN solution that I can use across all my devices with no issue. The service is reliable and consistent.

Capterra loader

The simplest VPN client out there

Apr 29, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Very cheap for what it offers

- Very easy to install, even without computer knowledge

- The app is very well designed

- The companion apps make a great investment, VPN all across devices

- Has a free version that gives you 2gb for a tweet

Cons: Not much, the only one is that the app sometimes gets slow and the connection to the VPN takes more than expected, sometimes more than 2 minutes

Overall: Tunnelbear is without a doubt the simplest VPN if you're in need of one. Great software for a single person, not sure if it would work for a large company.

Capterra loader

This is probably the cutest and most effective VPN software in the market.

Jun 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First of all, this software has one of the most beautiful and easy to use interfaces I have seen, also their website graphics revolved around cute vectorized bears. It works marvelous, it is simple to use, effective, connects quickly and in addition; it is inexpensive (You can use around 500 MB for free in a monthly basis, and if you tweet about TunnelBear you can get some extra MBs, also their monthly and yearly plans are very affordable). I wholeheartedly recommend TunnelBear!

Cons: This is one of those few cases were I don't really have anything negative to say about a software. I believe TunnelBear is great.

Overall: Great and functional VPN software.

Best VPN available today

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First, the financial side. The prices on TunnelBear are some of the best available. In addition, they give you free time. Secondly, it is extremely secure and is very user friendly. Also, their customer service is excellent.

Cons: I would like for the font to be a little larger.

Overall: I started out using their free minutes and was hooked immediately. I had questions and contacted customer service which was a very pleasant experience. I have had zero problems and feel very confident that my online use is private and secure.

I am in Venezuela and anywhere thanks to this application.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Many applications where you work on the Internet are full of Venezuelan participants due to the economic situation that crosses the country, so many times I wanted to enter these pages and to identify my IP reject me alleging that Venezuelan quotas are full, but They invite us to change the IP to be part of their team, that's why I started using TUNNEL BEAR, because it allows me to change my IP in an easy, fast and virtual way without having to download any application, just open an account in the page, it is programmed and instantly my IP changes, I think it's great.

Cons: I have no disadvantages that adding the application works for the purpose I need it, I consider it very good and I recommend it.

Capterra loader

A secure and powerful VPN service

Dec 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If I talk about pros, i would say it is extremely easy to use both on computer as well as on mobile phones. Love everything about this software. The thing I like about Tunnel bear is the amount of servers it provides in several countries. I have been using this software for a long time. I use it when I have to research on projects and my server does not allow the website to be opened.

Cons: Sometimes hindrance occur in connection due to which system gets slow and also sites take too long time for loading but it happens sometimes otherwise it works fantastically and provides us secure connection.

Overall: Overall I love its functionalities as it is running great and very helpful with my work. My experience tells Tunnel Bear is the best VPN service provider that is not even easy to use but also work faster than other VPNs available in the market.

Security is important!

Apr 21, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: TunnelBear is invisible! You might think that is a Con, but you would be wrong. Setup was quick and easy. I don't need to maintain it or anything, just let it do its work.

Cons: Pricey, I wish services like this would be cheaper. It's another monthly subscription alongside the other 10+ subscriptions you have.

Overall: I run a Photography Studio and keeping photos of clients safe and secure is vital. Online delivery of images is 100% of the time how we do things and keeping that information secure for only the client is a must. TunnelBear helps keep it that way. I can actually keep true to the Privacy Policy I have with clients!

Capterra loader

Excellent option for easy access

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the early days of the business, this was great because it's simple and easy to use. One price, easy to understand. The whole office could use it and didn't require too much technicality. As we grew it had to be replaced.

Cons: I won't say it's slow, because it isn't slow by any means. It just became not enough for our needs. This is why I recommend it for smaller needs.

Overall: While it was in use it was a great option for us. It could be a great solution for many businesses. We grew and had to change what software/provider we went with. But it's very straight forward and not overly technical.

Great app which is easy to use

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to start up, easy to switch between different countries and the service has a great price compared with similar service.

Cons: I would like more than the twenty-five available countries were included in the list of countries which you can establish VPN to.

Overall: I am using it on my Ipad and it gives me great freedom to watch worldwide TV, movies and listen to radio shows.

Vendor Response

by TunnelBear on January 22, 2018

Thanks for your feedback! It's beary much appreciated.

Great VPN software!

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: TunnelBear is a great VPN software. It is easy to use, easy to switch from one country to another, has great privacy settings, and their logo is super cute. Their website is very appealing too!

Cons: I wish there were more countries to choose from. It is also pricey. Additionally, they offer 500MB each month for free which is extremely low. Lastly, it used to work on Netflix, but Netflix changed its privacy settings and unfortunately doesn't work anymore.

Overall: Overall, very good experience, I just wish it was cheaper and that we could have access to Netflix!

Capterra loader

One of my favorite VPN's

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cute little bear grabbed my attention first, well it came recommended from a cybersecurity pro. Then the bear just sealed the deal. What can I say I am a sucker for good branding and theirs is pretty good.

Anyway, the real reason why I needed to find a trusty VPN is because I like to work from coffee shops and I wanted additional protection of my info! The scammers are serious out here in these streets, I simply don't have time to deal with the hacks.

So that is where TunnelBear steps in, it keeps me feeling a bit more secure for when I am out and about using public wifi.

Cons: Absolutely nothing really - sometimes it disconnects for a brief second but it's right back up. It will tell you by popping a notification across the screen.

Other than that I think the price is great and the customer service is great as well. I definitely highly recommend them for VPN.

Overall: Great service, great branding and trusted by pros definitely worth a try if you use public wifi. Oh! Plus they have an app for your phone for extra security. Try it!

Capterra loader

Best free option for short burst users

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A free VPN with a lot more to offer in paid subscriptions. You get 500 mb free each month, which is great for short burst users -- I used TunnelBear when I downloaded music a few years ago. It is extremely easy to set up and turn on, and definitely all around the most user friendly VPN I have ever seen.

Cons: 500 mb is plenty for some people, but the more often you plan to use your VPN -- or the larger the files you plan to download -- the less enticing this is. You can opt to pay for TunnelBear, but in my opinion, the free version is where Tunnelbear outshines competitors. If you plan to pay for your VPN, I would hands down recommend NordVPN above any other -- but if you are comfortable with TunnelBear, it may still be the best option for you. Keep in mind, however, that some VPNs have restrictions on download types -- if you plan to torrent, be sure to check TunnelBear's policies on P2P downloading & uploading.

Overall: I loved its free version when I used it. It was perfect for downloading small files from strange servers... though I would recommend keeping your antivirus active if you plan to do the same!

TunnelBear - Safe browsing, easy install, no hassle

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Just as the title says, this product was easy to install and implement on my network. It provides exactly what it claims to and doesn't have much frill to set up. Additionally, there is a freeware client available for those that just want to give it a try and see what they're missing. The paid version is much better in my opinion as it offers unlimited data streams rather than the 500 mb in the free version.

Cons: I do not like that this product doesnt offer wiregaurd and does not support Obfsproxy. Those are my only two qualms, but for what I'm paying, I can't really hate too much on this product. It's an incredible bargain.

TunnelBear is a Great VPN

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Its simple easy to use and you can tunnel to a lots of different places in the world. Its great way to make sure what you are browsing on the internet isn't look into from the ISP. I've used this extensively for a year and I've enjoyed it.

Cons: The are a few things that are lacking. Some features are turned off and they won't allow you to use the VPN for other things that you can look into but other than that its great.

Overall: Easy to use VPN for personal or business use. The mascot is awesome

Capterra loader

Good and reliable VPN

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super easy to use. I care about security and go a little ham over it, and I find myself trusting Tunnelbear. There's no logging, which is always awesome and hard to find for the price. Its free plan also does the job.

Cons: It can get pretty slow at times, but for daily browsing it works. Streaming gets hard and I need to turn it off to use Netflix.

Overall: I looked for VPNs for my home computer for security and was recommended Tunnelbear by a friend. I liked it and used it for a while.

VPN with high reliability and stability.

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has a high 256-bit AES encryption, so in security it is a powerful VPN and a stable connection to different points of access, its plans are very good and it offers a good technical support and a very creative and eye-catching interface for the vast majority of users. Finally, its configuration is fast, Tunnel bear becomes a friendly, stable and high trust tool that has given me a pleasant experience as well as when navigating the desired protection of the privacy of the organization's information.

Cons: Sometimes an error occurs that tries to connect and stays frozen, taking a little time happens very rarely, the rest is very functional and safe in terms of use.

The best free VPN available

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: TunnelBear is excellent for hiding your IP address and shows the server of a country to which you want to connect. This way you can keep your IP address private and hide your real location. What I like the most is that it gives you access to pages not available from your location and you can see, for example, TV channels, videos or web pages that would otherwise be blocked in your country. The free version (which is what I use) offers me 500MB of data per month. They have VPN servers in countries such as Spain, the United States, Mexico, among others. I have this software on my computer and on my mobile and on both devices TunnelBear works perfectly and It's easy to use.

Cons: The only cons I have is that they could increase the MB of the free version a little more.

Capterra loader

One of the best VPNs

Feb 06, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, variety of locations available and the efficiency of service made me use this service. When using this VPN it rarely feels like I'm using VPN at all in terms of internet speed drop and doesn't heat up my device unlike some other VPNs.

Cons: Would like to see more countries added. Sometimes it takes too long to connect or doesn't connect at all but it displays connected so have to disconnect and connect again.

Great VPN, especially during travels

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent VPN software, both for computers and mobile devices. Very useful during travels when you need to connect to untrusted wi-fi points.

Cons: Sometimes the connection works a bit slow and unstable, especially for free accounts. Other than that everything is great.

Overall: Perfect VPN tool

Easy to use VPN

Jan 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to just install and use TunnelBear. It takes only a few minutes to install, create an account and start browsing safe and anonymously.

Cons: TunnelBear is actually a bit pricey for what they offer and this is especially true for more advanced users. However, I would still recommend it for less tech-savvy users as they really make it easy for anyone to use.

Overall: Been using various VPN services for over 10 years and still I find myself amazed at how well TunnelBear works. Without a doubt, this is the easiest VPN to set up and having tested many other VPNs - none can beat TunnelBear at how quick and easy it is to use. I find this very important, especially when I'm recommending family and friends to start using VPN for their own protection online. Even those who are not tech-savvy can get started with using VPN within minutes and that is a win in my books.

Capterra loader

Excellent VPN with great popularity, security and confidence when surfing the network privately.

Jun 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like the most is its cost, it is very easy to use and the security it offers in its service, it guarantees all its functionalities, it is very fast at the time of using it, and it does not present disconnection faults, besides that it has a free package 500 mb which allows a future user to test the functionalities of the product before acquiring the complete package.

Cons: For being an extension this software in the case of google chrome if you have other types of software can affect in some cases the change of VPN, however they are in very specific cases the rest work properly according to the needs of user or organization, It is of quality and high guarantee.

Overall: It is very beneficial because it performs the functions for which it has been developed, a comfortable interface, simple, easy to use, also in case of not understanding how it works it has a support that adapts to solve any doubts that may arise, it does not present faults and is high quality, popular and warranty.

Capterra loader

Excellent application to change your ip address

May 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has a very simple interface when changing your IP address has a high range of countries to which You can access without any problem and navigate in a fast and safe way.

Cons: Several times it is usually disconnected, to access all countries it is essential to have access to the internet.

Overall: Well, it worked for me very well in the time that I have been frequenting this app, since it allows me to change my ip address in a very fast and simple way.

Capterra loader

Best VPN in the world

Nov 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From the login experience to connectivity I love everything of this app. Never felt a little inconvenience with this software. Whenever someone asks me for recommendation about VPN, Tunnelbear is the first option I suggest.

Cons: To be honest I couldn't find any issue that I could dislike about this software.

Overall: Amazing! Amazing!! Amazing!!! I couldn't find any better solution than this for secured browsing.

Simplified VPN

Mar 07, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: TunnelBear is very easy to set up. There is a free option that I started with and then moved up to the paid version. Setting TunnelBear up is very simple as it is a browser extension.

Cons: TunnelBear is based in Canada but owned by McAfee. This is not a major turn off but with any VPN it makes you wonder how safe it is. The answer to that is based on how safe your search history is.

The best VPN ever!

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TunnelBear is the most convenient and powerful I ever used. Besides of a long list of countries you can to choose from to browse secure in public places, it has an intuitive interface and great features like emulation of real we traffic. Simply awesome! :)

Cons: The only cons is that it's not free for unlimited traffic. But it really worth every penny it costs.

Overall: Best VPN

Capterra loader

An amazing virtual power network which is really secure.

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tunnel Bear is a secure virtual private network. This secure VPN is being used on different devices like I am using on mobile phone and on my laptop. It is an anti-spam application and safe our devices from bugs. The best thing about it we are provided many locations to connect with them. I have been using it for a long time for watching videos, reading blogs and rest of the other informative sites which doesn't allow me to open from my original IP. It has proved that this is the best vpn I have ever used.

Cons: It is an easy to use software comparatively to other. Just one issue which I have to come across with is, its being disconnect some of the time which irritate but it doesn't happen most of the times. I just want to get rid of this problem. Some more of the words for special thing, I am a supporter of its customer service team which is really great.

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One of the best VPN services

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Easy to use. You can download, create account and you are ready to go

- A lot of countries to select from

- Very, very good user interface

- Plugin for Chrome. You can use VPN only for browser

- Desktop apps for major platforms

- You have free 500mb per month, also you can tweet and get additional 1gb of traffic

- Speed. It's very fast VPN. It's enough even for video calls

- Price. Paid account is very reasonably priced

Cons: - Crashes. Sometimes desktop app crashed on MacOS X

- Megabytes summ on Free account sometimes is not updated correctly

Overall: We use this VPN service to browse and check how our products and projects work in other countries. Also to avoid different kinds of country blocking.

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Best VPN solution

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Tried some VPN applications in the past (including Opera's built in), but TunnelBear is the best one I've used so far, thanks to it's ease of use. I'm using it on Mac and had a great experience, working as intended.

Cons: Maybe the free plan could enable more traffic, but it isn't really a complain, since the service works flawlessly.

Excellent VPN I recommend it.

Aug 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It really works, it gives you access to pages not available from your location, it's very easy to install, use and does not slow down the connection. Its interface is beautiful and has a wide network of servers, can be used in multiple devices and is economical.

Cons: The free version is very limited, it does not have chat support, it does not support the sharing of P2P files and it does not have any business features either.

Overall: The experience with TunnelBear has been more than satisfactory.

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High quality VPN app

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Pleasing looks and clean UI. Very easy to use as well

Cons: Could use a few more locations but that will likely come with time.

Overall: I use this for anything I need a VPN for, simply a great tool.

Easy and fast VPN

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Very easy to set up: You can use the Google Chrome extension, Windows, Mac, Android or iOS apps. Also, it provides very simple steps to set it up on some Linux distros.

- Gives a monthly free quota.

- Prices are more than reasonable.

- Many different locations to connect to.

Cons: - No Linux client (even though, the steps for setting it on ubuntu are very simple). Not much wrong other than that, it does what it does, clean and fast.

Overall: It's a great, fast and secure vpn with a very simple set up.

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One of the Honest and Reliable VPN solution

Mar 20, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast and reliable connection , Contains servers many countries which are not usually given by other providers such as India.

Cons: Some times the mobile app can lag, other than that TunnelBear provides a good service.

Overall: Easy to make the connections and have servers countries which are usually difficult to find.

Just Excellent

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is amazing. All my family has TunnelBear on their laptops and phones.

Cons: Sometimes the chrome extension doesn't work.

Superb VPN Service

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Internet Access Blocking is in a peak point from many telecom companies to generate revenue from many companies to access the website or generating revenue for the company Tunnel Bear VPN is very much useful as i can acess the website from Different location and fulfill my needs.

Cons: Tunnel Bear has a vide range of VPN service across the nation. Also it provides a Unlimited uses no worries about GB's so i thing it dont have any con.

One of the best options when we talk about VPN client.

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a great option if you're considering using a VPN client. It is a secure and solid choice, no leak has been detected so far.

Another thing I like is the free plan, which is the one I've been using, because I just need to use It for short periods of time, so I don't need a big amount of Mb.

Cons: It is know that when you use a VPN client, your connection will become slower. But TunnelBear may not be the best option compared with others when we are talking about Speed

Overall: Even when my connection might be slower with TunnelBear, It is my option when choosing a VPN client because its safety an ease of use.

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TunnelBear Review

Mar 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: TunnelBear is extremely easy to set up on computers, phones, and tablets. We had all our devices set up with the program in about 10 minutes. It's super easy to turn off and turn on.

Cons: Sometimes we forget to turn off the program and it causes problems with our social media accounts thinking that we are being hacked. After a couple of times we started to remember this.

Overall: TunnelBear is a great way to make your internet activity private. This program is not only easy to use, but it's affordable!

Surfing the internet like a bear is now real

Mar 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: the easiest way to use vpn in few clicks without ads or any other distracting thing through the app or the extension

Cons: the free plan is limited to 500 mb /month so i think they should maximize it for students at least and in Egypt it's no longer working unfortunately

Best VPN Ever

Jan 28, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tunnelbear allows me to place myself in various countries. This is extremely useful when developing websites that are dependent on the location of users. Set up is super easy to install and get running.

Cons: I have no cons about Tunnelbear, it's a cheap, simple solution for a small web developer!

Overall: Often I have to work on European sites that have features that are strictly for European customers, even though American users can visit the site. I use Tunnelbear to test features that I wouldn't be able to see if my US location was used.

Just Excellent

Jan 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: TunnelBear is extremely easy to use. I could not believe that you only decide where do you want to connect and done! As I said: Just excellent

Cons: If you want more than just selecting the country and connect, this is probably not your software

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TunnelBear Is A Great VPN

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: TunelBear is a great, easy to use VPN that anyone could pick up and start using. The interface looks great, the functionality is all there, I have zero complaints with TunnelBear.

Cons: TunnelBear is priced a little higher than the alternatives. They also offer frequent discounts and sales that I have never seen with TunnelBear.

Overall: I use TunnelBear to handle sensitive information online from home at public WiFi hotspots.

Great VPN, a bit expensive

Jan 24, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I loved that it's a fully functional VPN and easily configurable. It also has a great look which is just so cool!

Cons: It's a bit on the pricey side but, if you're really looking into a VPN service you're going to have to pay anyway.

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Free VPN for Simple Tasks

Apr 12, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I signed up and i was given free 500 mb. You can use it on many devices provided that you dont exceed the free limit else you'll be prompt to upgrade. I also completed few task and i was rewarded with another 500mb free. It provides kill switch feature and provides extention for lots of browsers

Cons: It has limited support for many countries. They don't even have any server in the whole of Africa. It has slow servers compared to ExpressVPN.

Overall: Fair

Go to VPN client

Dec 01, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The service is freemium model where we can get to try if it meets the requirements and then decide on going for business version. The security offered is top notch AES-256 and also the connection can be choosen as per the need to be either in USA or many major countries in world.

Cons: The data limit for users is too low 500MB per month; also the prices appear high when compared to other decent VPN software

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A VPN which gives you 500 MB free per month

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tunnelbear replaced for me SwissVPN because it provides a free service for up to 500 MB per month with a large variety of locations. For irregular use it is sufficient and it spares you 10 USD/mo. Locations include Switzerland which is not very frequent among VPNs. The free version offers a quick connection; slow (up to unusable) connections are a problem with many other free VPNs.

Cons: It does not offer VPN to Belgium but VPNs that connect to Belgium are very rare

Overall: I connect to sites that are accessible only from some countries; this is really useful when traveling

Excellent.

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great VPN program that can work on PC and mobile devices, in my case I use it to access informative portals blocked by the national government. also its version for Venezuela is free.

Cons: Sometimes the connection works a bit slow and with interference, especially for free accounts like in my case, I would like to expand the list of countries from where you can navigate.