Who Uses This Software?

TunnelBear for Teams is the perfect fit for small to medium sized businesses that rely on cloud-based tools for everyday communication and work.


Average Ratings

38 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.88/year/user
  • Pricing Details
    TunnelBear is $4.99/month/person when billed yearly. Priced for 5 devices.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • TunnelBear
  • www.tunnelbear.com/
  • Founded 2011
  • Canada

About TunnelBear

When TunnelBear is turned On, your internet connection gets secured with AES-256 bit encryption and your public IP address gets switched to the country of your choice. Businesses rely on TunnelBear for: Securing remote and traveling employees Global quality assurance testing Gathering competitive intelligence Stealthfully conducting market research Accessing geo-restricted business tools Businesses have access to priority support and a personal account manager.


TunnelBear Features

  • Anti Spam
  • Anti Virus
  • Audit Trail
  • Compliance Management
  • Database Security Audit
  • File Access Control
  • Financial Data Protection
  • Maintenance Scheduling
  • Real Time Monitoring
  • Security Event Log
  • Virus Definition Update
  • Vulnerability Protection
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

TunnelBear Reviews Recently Reviewed!


Capterra-loader

This is probably the cutest and most effective VPN software in the market.

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First of all, this software has one of the most beautiful and easy to use interfaces I have seen, also their website graphics revolved around cute vectorized bears. It works marvelous, it is simple to use, effective, connects quickly and in addition; it is inexpensive (You can use around 500 MB for free in a monthly basis, and if you tweet about TunnelBear you can get some extra MBs, also their monthly and yearly plans are very affordable). I wholeheartedly recommend TunnelBear!

Cons: This is one of those few cases were I don't really have anything negative to say about a software. I believe TunnelBear is great.

Overall: Great and functional VPN software.

It great, i loved the trail and its very helpfull

Jun 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love how easy it is to use allowing me to actually go on the web worry free its simple design is very nice however you can also go into verry on the prefrences your want

Cons: I don't like the pricing on it much mainly because I am a student very low on money however if i had a full time job it would be completly reasonable

Overall: safe browsing on the web

Capterra-loader

You need to try this software!

Jun 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Is one of the best VPN, it has a great browser extensions, it give you free 500MB of data per month, it has a beautiful interface, robust and reliable, is functional and very easy to use.

Cons: It's not perfect, doesn't support torrenting, sometimes slow... but i believe that no there is no more cons in this program

Capterra-loader

Excellent application to change your ip address

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has a very simple interface when changing your IP address has a high range of countries to which You can access without any problem and navigate in a fast and safe way.

Cons: Several times it is usually disconnected, to access all countries it is essential to have access to the internet.

Overall: Well, it worked for me very well in the time that I have been frequenting this app, since it allows me to change my ip address in a very fast and simple way.

Simple, easy to use VPN

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it easy to use and a simple, press one button to turn on and off set up. So not a lot of work needs to be done to learn it. I like the fact that they offer a free version up to 500MB too. Great way to keep you data secure.

Cons: They could do more to offer a free version with more data. Some others use ads, I think tunnelbear could try something similar to stay competitive.

Simple and Easy VPN

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the fact that it is simple and easy to use. Simple, easy and very functional to use. Great way to secure your history.

Cons: When you utilize the VPN, sometimes the internet is slow and sometimes disconnect. It could be easier, without the ads but they do offer a paid version for that.

Used to access Skype in countries where it was restricted.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the free version of TunnelBear, and I like the simple usability. it's helpful to be able to avoid censorship through TunnelBear.

Cons: While in Dubai, TunnelBear gave me some issues and for example, I wasn't able to reach Google Hangouts while using this VPN.

I used Tunnel Bear as a secure way to surf the Internet.

Apr 30, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: I tried Tunnel Bear when I was deciding on a new VPN service after I stopped using my old one. It had good reviews and was one of the top 10 I decided to try.

Cons: Out of all the VPNs I tried I had the most technical issues with Tunnel Bear, so I ended going with a different company as it was also one of the more expensive ones.

Capterra-loader

Cute little bear VPN client with a clean interface and simple use.

Apr 25, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy the lower price point compared to other VPN clients I've used before, it's very easy to get under the hood into advanced settings and the comments while (un)installing/updating the bear are hilarious. Internet speed isn't noticeably affected while the VPN is on and there is also a Chrome nice chrome extension if you don't want to download/use the full client to manage connections.

Cons: It doesn't seem to work with Chromecast and I've experienced occasional connection time-outs while streaming. However, it bounced right back and overall connection speed didn't drop.

Overall: Very reasonably priced VPN client that supports up to 4 devices/connections in basic package. Happy with connection speeds and server selection and love the bear comments and references.

Good free VPN to navigate

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is an excellent VPN to navigate because although it slows down the speed of the Internet it is little compared to other VPNs, and allows you to simulate the connection from any of the 20 available countries, which allows access to portals and information pages as CNN in Spanish blocked in Venezuela by the government and securely connected to a public network to perform different procedures where passwords, bank card numbers, among others, are involved.

Cons: The connection is sometimes interrupted and the free plan is limited to 500 mb per month, finally as a suggestion to expand the number of countries.

TunnelBear allows me to access sites while on the road that ordinarily I would be unable.

Apr 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows me "appear" to be in my home country even when I am traveling abroad. Some websites automatically block foreign traffic. Even Google doesn't allow me to have the "shopping" option if I appear in some countries. With TunnelBear, I am able to show up in my country of origin and do the shopping or research I need, without physically being there.

Cons: I haven't had any trouble with TunnelBear. I did need to uninstall the program on a device and the little cartoons gave me a little bit of a guilt trip. The animation is great actually.

Overall: This is especially beneficial to me when I want to compare prices using Google. Google doesn't let me have the "shopping" option while I am in some countries. When I use TunnelBear and show up as in the US, then all the functionality returns. There are other website that block outside traffic, and using TunnelBear, I am able to enter in, just as if I were home.

My main tool to skip my government censorship

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I live in Venezuela and many pages get blocked by the ones who rule the country, TunnelBear helps me get access to every news or webpage they try to block

Cons: Connection is slow here and goes way slower when I navigate with tunnelbear, besides that there are no other cons for me

Overall: Jumping the censorship, being able to stay informed by the webpages my government block, and accessing apps that only work in the US.

Excellent.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great VPN program that can work on PC and mobile devices, in my case I use it to access informative portals blocked by the national government. also its version for Venezuela is free.

Cons: Sometimes the connection works a bit slow and with interference, especially for free accounts like in my case, I would like to expand the list of countries from where you can navigate.

Great VPN application

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great VPN program which can work on PC and mobile devices. It is very simple to use. Besides Tunnelbear has a user-friendly interface.

Cons: I like the Tunnelbear app at all but it would be good to increase the number of countries in the list of the countries.

Surfing the internet like a bear is now real

Mar 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: the easiest way to use vpn in few clicks without ads or any other distracting thing through the app or the extension

Cons: the free plan is limited to 500 mb /month so i think they should maximize it for students at least and in Egypt it's no longer working unfortunately

Great VPN, especially during travels

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent VPN software, both for computers and mobile devices. Very useful during travels when you need to connect to untrusted wi-fi points.

Cons: Sometimes the connection works a bit slow and unstable, especially for free accounts. Other than that everything is great.

Overall: Perfect VPN tool

The best VPN ever!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TunnelBear is the most convenient and powerful I ever used. Besides of a long list of countries you can to choose from to browse secure in public places, it has an intuitive interface and great features like emulation of real we traffic. Simply awesome! :)

Cons: The only cons is that it's not free for unlimited traffic. But it really worth every penny it costs.

Overall: Best VPN

TunnelBear VPN is the perfect way to keep your business information protected and research safely

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really love how easy it is to use this software. Usually other VPN softwares have latency issues and are very slow for my business researching needs so I give up on being secured, but with TunnelBear it is fast, reliable and with a few clicks I am secured on the internet. Also the user interface and the TunnelBear's website looks very professional and clean so things are easy to find. Being secured and protected in the open, vulnerable internet is vital and TunnelBear is able to provide that for my business research and protect my information.

Good and easy to use

Mar 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Really easy app to use, just register select region and press ON, so clean no ads and clutter, I also really enjoy the animations and the design of it.

Cons: Sometimes it can be really frustrating when I like to connect to specific region, the time waiting to connect it can be really long, that's the only down side of this software for the time I've used it.

easy to use vpn service

Mar 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: very easy-to-use-interface. easy to setup. connection time is pretty quick as well. being secure when traveling or working out of the office, is everything.

It is very useful to use and to navigate

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The configuration of the app is very easy, you only need to click one button in order to be masked over the net.

Cons: The free version is very limited in MB. I used sometimes and 500Mb seems a little to me if you use it to watch videos or download files.

Overall: I can access some websites that in my country are unavailable.

It is a fun and easy to use VPN software

Mar 07, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: For those who are not used to a VPN software like me it is very easy to use, you can turn it on and off to control when you want to use it

Cons: The free trial is very limited with the data download. Another thing is that you can only conect to USA and UK, even when it say "other countries"

Capterra-loader

Best VPN solution

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tried some VPN applications in the past (including Opera's built in), but TunnelBear is the best one I've used so far, thanks to it's ease of use. I'm using it on Mac and had a great experience, working as intended.

Cons: Maybe the free plan could enable more traffic, but it isn't really a complain, since the service works flawlessly.

Making secure VPN accessible (as it should be)

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very friendly and easy to use. Their encryption tech seems good and they are transparent about the software they use. Bears. Raawwwr.

Cons: The bear animations can be a bit much sometimes and slow down the mobile apps. Not as much customization and power features as some competitors.

Tunnel Bear is for me the protection light for my web connections

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Easy to install, easy to use. This software provides a safe connect via web. I installed it in all my devices and I´m not afraid to use free connections or that my information can be revised by others.

Cons: I´m user of the free version and for everything the software offers I believe that no there is cons. However, I feel the window of the program is too little

Works great from overseas.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is very easy to use and has a great GUI. We have been using in Tanzania for some time now and are pleased that this has been available to us. We use it in communications with donors in the USA and preparing things for our return back to the USA.

Cons: There are times where it would be useful to have a higher level of free MB. We have had a few issues of connecting when internet connection is not going so well.

Overall: Able to connect with sites that normally block us due to location. We have need to order and communicate with US companies prior to returning to the USA for leave or furlough.

Excellent tunneling software

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use TunnelBear when I need to switch my IP to seem as it is originating from a different country. The switch is almost instant (with a great bear animation) and your IP is truly changed. Use it for instance to test how ads show up in a particular country or when travelling. Your transmitted data is also encrypted, thus offers much more than simple proxy usage.

Cons: Not much to complain about, but the limit of free MB allowed should be a bit higher than 500. That gets used up pretty fast and after that it is a bit costly.

Overall: Perfect for when you need to test switching your IP

Very nice but has issues, not worth your money I think

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of use, Funny and lighthearted interface, Good as a free trial and think not bad for quality-wise

Cons: Its obviously a pay to use if you are going to use it much and mine had a glitch that causes serious issues on my computer.

Overall: Some free private vpn

Capterra-loader

A VPN that is simple to use

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple to use, you know how much you are using it, you can see it turned on and off and it is cute.
It works by giving you a "local" IP in different areas of the world.

Cons: You have to remember that it is on because you do not want to consume all your allowed data in the free version.

Overall: It is a good VPN that works, you can actually see it working which is a nice thing. And the bear is very cute.

Great app which is easy to use

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to start up, easy to switch between different countries and the service has a great price compared with similar service.

Cons: I would like more than the twenty-five available countries were included in the list of countries which you can establish VPN to.

Overall: I am using it on my Ipad and it gives me great freedom to watch worldwide TV, movies and listen to radio shows.

Vendor Response

by TunnelBear on January 22, 2018

Thanks for your feedback! It's beary much appreciated.

Great software

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: TunnelBear is an easy to use vpn with quick and fast servers in 20 countries. It also has a good encryption that makes your web browsing secure.

Cons: One thing that I don't really like is that they only have email support and that there is no other way to get support.

Overall: I use it as a vpn frequently to unblock and protect my web browsing data to prevent others from tracking it.

Great travel VPN for computer and mobile

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This is very easy to use both on a computer and a mobile phone when you are on untrusted networks and want a secure connection. There are plenty of different options of locations to "tunnel" to, which is nice. Additionally, the price is not too bad for a VPN service, and it goes down if you buy larger packages. I have never really experienced that many connection issues when using TunnelBear, which is a big plus considering other VPNs drop me frequently.

Cons: There are other VPNs that provide just as much security, if not more due to legal requirements of collecting data on customers. TunnelBear does not collect logs, but still beware that Canada, where they are based, has very strict privacy laws and anti-P2P laws.

Overall: An easy to use VPN for both my computer and mobile device, I usually use it when I am travelling and on an unfamiliar network and am worried about my personal security.

Vendor Response

by TunnelBear on December 06, 2017

Hey there! Thanks for your review! The Bears are thrilled that you're enjoying the service. You will be pleasantly surprised to find out that TunnelBear does NOT collect logs of the website you visit. Phew! :) TunnelBear explicitly does not collect, store or log the following data: - IP addresses visiting our website - IP addresses upon service connection - DNS Queries while connected - Any information about the applications, services or websites our users use while connected to our Service You can learn more at TunnelBear's human-readable, super transparent privacy policy: https://www.tunnelbear.com/privacy-policy. If you have any questions, we want to hear from you at privacy@tunnelbear.com. Rawr!

A top-quality VPN service made for all consumers

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use interface with humour built in.
Support is top quality for fixing issues through email.
VPN works exactly how it should and is fast and reliable.

Has maybe the best uninstall screen i've ever seen.

Cons: The support for the software isn't 24/7 and doesn't have a live support option just yet.
Mobile apps can sometimes have a bit of trouble connecting.

Beary Beary good!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great vpn tool that takes no time at all to set up. This software is amazingly simple to use and takes no prior knowledge about vpn setup.

Cons: Connection is sometimes a bit slow. When upgrading to a premium account this should however be fixed.

Great for secure Wi-Fi

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can use it anywhere. Cell phone, PC etc. It's great for when I go out of town and are using a hotel wi-fi.

Cons: Drops in and out sometimes, but it re-connects pretty fast and there is a setting which cancels the signal until it re-connects.

Beary Protected

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and free!

Cons: Will have to pay for it eventually :/

Overall: If I'm out and about and need to use my laptop, no fear because Tunnelbear is here! So easy to use and there is a free version.

Recommendations to other buyers: Super easy to use!

Fantastic VPN software!

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Sometimes you need access to a vpn tunneler and TunnelBear is really good and easy to use! I've used it a handful of times in the last few months and couldn't be happier!

I heard about it via Linus Tech Tips

Great VPN for Travel

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: TunnelBear is great when you want a secure internet connection instead of using you phone data. I use it in hotels, at the gym on anyplace that offers Wi-Fi that's not encrypted.