Who Uses This Software?

TunnelBear for Teams is the perfect fit for small to medium sized businesses that rely on cloud-based tools for everyday communication and work.


Average Ratings

63 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.88/year/user
  • Pricing Details
    TunnelBear is $4.99/month/person when billed yearly. Priced for 5 devices.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • TunnelBear
  • www.tunnelbear.com/
  • Founded 2011
  • Canada

About TunnelBear

When TunnelBear is turned On, your internet connection gets secured with AES-256 bit encryption and your public IP address gets switched to the country of your choice. Businesses rely on TunnelBear for: Securing remote and traveling employees Global quality assurance testing Gathering competitive intelligence Stealthfully conducting market research Accessing geo-restricted business tools Businesses have access to priority support and a personal account manager.


TunnelBear Features

  • Anti Spam
  • Anti Virus
  • Audit Trail
  • Compliance Management
  • Database Security Audit
  • File Access Control
  • Financial Data Protection
  • Maintenance Scheduling
  • Real Time Monitoring
  • Security Event Log
  • Virus Definition Update
  • Vulnerability Protection
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

Vendor has not completed this information.


TunnelBear Reviews Recently Reviewed!


Great travel VPN for computer and mobile

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This is very easy to use both on a computer and a mobile phone when you are on untrusted networks and want a secure connection. There are plenty of different options of locations to "tunnel" to, which is nice. Additionally, the price is not too bad for a VPN service, and it goes down if you buy larger packages. I have never really experienced that many connection issues when using TunnelBear, which is a big plus considering other VPNs drop me frequently.

Cons: There are other VPNs that provide just as much security, if not more due to legal requirements of collecting data on customers. TunnelBear does not collect logs, but still beware that Canada, where they are based, has very strict privacy laws and anti-P2P laws.

Overall: An easy to use VPN for both my computer and mobile device, I usually use it when I am travelling and on an unfamiliar network and am worried about my personal security.

Vendor Response

by TunnelBear on December 06, 2017

Hey there! Thanks for your review! The Bears are thrilled that you're enjoying the service.

You will be pleasantly surprised to find out that TunnelBear does NOT collect logs of the website you visit. Phew! :)

TunnelBear explicitly does not collect, store or log the following data:
- IP addresses visiting our website
- IP addresses upon service connection
- DNS Queries while connected
- Any information about the applications, services or websites our users use while connected to our Service

You can learn more at TunnelBear's human-readable, super transparent privacy policy: https://www.tunnelbear.com/privacy-policy.

If you have any questions, we want to hear from you at privacy@tunnelbear.com. Rawr!

Capterra-loader

This is probably the cutest and most effective VPN software in the market.

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: First of all, this software has one of the most beautiful and easy to use interfaces I have seen, also their website graphics revolved around cute vectorized bears. It works marvelous, it is simple to use, effective, connects quickly and in addition; it is inexpensive (You can use around 500 MB for free in a monthly basis, and if you tweet about TunnelBear you can get some extra MBs, also their monthly and yearly plans are very affordable). I wholeheartedly recommend TunnelBear!

Cons: This is one of those few cases were I don't really have anything negative to say about a software. I believe TunnelBear is great.

Overall: Great and functional VPN software.

I am in Venezuela and anywhere thanks to this application.

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Many applications where you work on the Internet are full of Venezuelan participants due to the economic situation that crosses the country, so many times I wanted to enter these pages and to identify my IP reject me alleging that Venezuelan quotas are full, but They invite us to change the IP to be part of their team, that's why I started using TUNNEL BEAR, because it allows me to change my IP in an easy, fast and virtual way without having to download any application, just open an account in the page, it is programmed and instantly my IP changes, I think it's great.

Cons: I have no disadvantages that adding the application works for the purpose I need it, I consider it very good and I recommend it.

Great app which is easy to use

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to start up, easy to switch between different countries and the service has a great price compared with similar service.

Cons: I would like more than the twenty-five available countries were included in the list of countries which you can establish VPN to.

Overall: I am using it on my Ipad and it gives me great freedom to watch worldwide TV, movies and listen to radio shows.

Vendor Response

by TunnelBear on January 22, 2018

Thanks for your feedback! It's beary much appreciated.

Great VPN, especially during travels

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Excellent VPN software, both for computers and mobile devices. Very useful during travels when you need to connect to untrusted wi-fi points.

Cons: Sometimes the connection works a bit slow and unstable, especially for free accounts. Other than that everything is great.

Overall: Perfect VPN tool

Capterra-loader

Excellent VPN with great popularity, security and confidence when surfing the network privately.

Jun 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most is its cost, it is very easy to use and the security it offers in its service, it guarantees all its functionalities, it is very fast at the time of using it, and it does not present disconnection faults, besides that it has a free package 500 mb which allows a future user to test the functionalities of the product before acquiring the complete package.

Cons: For being an extension this software in the case of google chrome if you have other types of software can affect in some cases the change of VPN, however they are in very specific cases the rest work properly according to the needs of user or organization, It is of quality and high guarantee.

Overall: It is very beneficial because it performs the functions for which it has been developed, a comfortable interface, simple, easy to use, also in case of not understanding how it works it has a support that adapts to solve any doubts that may arise, it does not present faults and is high quality, popular and warranty.

Capterra-loader

Excellent application to change your ip address

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It has a very simple interface when changing your IP address has a high range of countries to which You can access without any problem and navigate in a fast and safe way.

Cons: Several times it is usually disconnected, to access all countries it is essential to have access to the internet.

Overall: Well, it worked for me very well in the time that I have been frequenting this app, since it allows me to change my ip address in a very fast and simple way.

The best VPN ever!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TunnelBear is the most convenient and powerful I ever used. Besides of a long list of countries you can to choose from to browse secure in public places, it has an intuitive interface and great features like emulation of real we traffic. Simply awesome! :)

Cons: The only cons is that it's not free for unlimited traffic. But it really worth every penny it costs.

Overall: Best VPN

Capterra-loader

Best VPN solution

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tried some VPN applications in the past (including Opera's built in), but TunnelBear is the best one I've used so far, thanks to it's ease of use. I'm using it on Mac and had a great experience, working as intended.

Cons: Maybe the free plan could enable more traffic, but it isn't really a complain, since the service works flawlessly.

Capterra-loader

An amazing virtual power network which is really secure.

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Tunnel Bear is a secure virtual private network. This secure VPN is being used on different devices like I am using on mobile phone and on my laptop. It is an anti-spam application and safe our devices from bugs. The best thing about it we are provided many locations to connect with them. I have been using it for a long time for watching videos, reading blogs and rest of the other informative sites which doesn't allow me to open from my original IP. It has proved that this is the best vpn I have ever used.

Cons: It is an easy to use software comparatively to other. Just one issue which I have to come across with is, its being disconnect some of the time which irritate but it doesn't happen most of the times. I just want to get rid of this problem. Some more of the words for special thing, I am a supporter of its customer service team which is really great.

Excellent VPN I recommend it.

Aug 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It really works, it gives you access to pages not available from your location, it's very easy to install, use and does not slow down the connection. Its interface is beautiful and has a wide network of servers, can be used in multiple devices and is economical.

Cons: The free version is very limited, it does not have chat support, it does not support the sharing of P2P files and it does not have any business features either.

Overall: The experience with TunnelBear has been more than satisfactory.

Capterra-loader

High quality VPN app

Aug 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Pleasing looks and clean UI. Very easy to use as well

Cons: Could use a few more locations but that will likely come with time.

Overall: I use this for anything I need a VPN for, simply a great tool.

Surfing the internet like a bear is now real

Mar 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: the easiest way to use vpn in few clicks without ads or any other distracting thing through the app or the extension

Cons: the free plan is limited to 500 mb /month so i think they should maximize it for students at least and in Egypt it's no longer working unfortunately

Excellent.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great VPN program that can work on PC and mobile devices, in my case I use it to access informative portals blocked by the national government. also its version for Venezuela is free.

Cons: Sometimes the connection works a bit slow and with interference, especially for free accounts like in my case, I would like to expand the list of countries from where you can navigate.

A top-quality VPN service made for all consumers

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use interface with humour built in.

Support is top quality for fixing issues through email.

VPN works exactly how it should and is fast and reliable.

Has maybe the best uninstall screen i've ever seen.

Cons: The support for the software isn't 24/7 and doesn't have a live support option just yet.

Mobile apps can sometimes have a bit of trouble connecting.

Capterra-loader

A layman's VPN for privacy, one of the best VPN services I've ever used.

Sep 04, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The best part I liked about Tunnel Bear is that it's so easy to use ! Literally anyone can use it ! I've never ever seen a bug so far and I always get the best bandwidth available from the enormous number of servers they have. It's a very good VPN service, better than most others out there and affordable too aside the free trial.

Cons: I don't have much regrets about using tunnel bear but sometimes the queue is long and bandwidth may drop but that only proves how many people are using this great service.

Overall: I started using tunnel bear when I was once almost hacked while browsing though a suspicious site. Since then I've always been secured on the internet and I browse for stuff without worrying about leaking my ip address and so on.

My main tool to skip my government censorship

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I live in Venezuela and many pages get blocked by the ones who rule the country, TunnelBear helps me get access to every news or webpage they try to block

Cons: Connection is slow here and goes way slower when I navigate with tunnelbear, besides that there are no other cons for me

Overall: Jumping the censorship, being able to stay informed by the webpages my government block, and accessing apps that only work in the US.

Probably, the funniest VPN service

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to setup, easy to use. Has clear settings with lots of explanations available on their website if user doesn't understand something.

Cons: While experience on Windows platform was always great, on Mac OS had problems about 2 years ago. The problem was in network settings update made by the app, so I could use Internet without it. Developers fixed it in month or two.

Capterra-loader

Speed, safety and excellent results with just one touch

Jul 05, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The speed of the connection is unparalleled, in addition the ip masking is impeccable allowing surfing in the most anonymous way possible. It is possible to access pages that are not available in your location

Cons: The main disadvantage is their rates that are high with respect to the amount of MB offered to navigate. It also presents some problems when it comes to recovering an existing account, several users have reported not receiving the information in their email.

Overall: The biggest benefit is being able to access websites that are not available in my location due to censorship issues. Anonymous browsing is another important factor that has allowed me to protect my information and all my connections when I'm away from home.

Capterra-loader

A VPN that is simple to use

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is simple to use, you know how much you are using it, you can see it turned on and off and it is cute.

It works by giving you a "local" IP in different areas of the world.

Cons: You have to remember that it is on because you do not want to consume all your allowed data in the free version.

Overall: It is a good VPN that works, you can actually see it working which is a nice thing. And the bear is very cute.

TunnelBear allows me to access sites while on the road that ordinarily I would be unable.

Apr 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Allows me "appear" to be in my home country even when I am traveling abroad. Some websites automatically block foreign traffic. Even Google doesn't allow me to have the "shopping" option if I appear in some countries. With TunnelBear, I am able to show up in my country of origin and do the shopping or research I need, without physically being there.

Cons: I haven't had any trouble with TunnelBear. I did need to uninstall the program on a device and the little cartoons gave me a little bit of a guilt trip. The animation is great actually.

Overall: This is especially beneficial to me when I want to compare prices using Google. Google doesn't let me have the "shopping" option while I am in some countries. When I use TunnelBear and show up as in the US, then all the functionality returns. There are other website that block outside traffic, and using TunnelBear, I am able to enter in, just as if I were home.

It is a fun and easy to use VPN software

Mar 07, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: For those who are not used to a VPN software like me it is very easy to use, you can turn it on and off to control when you want to use it

Cons: The free trial is very limited with the data download. Another thing is that you can only conect to USA and UK, even when it say "other countries"

Capterra-loader

You need to try this software!

Jun 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Is one of the best VPN, it has a great browser extensions, it give you free 500MB of data per month, it has a beautiful interface, robust and reliable, is functional and very easy to use.

Cons: It's not perfect, doesn't support torrenting, sometimes slow... but i believe that no there is no more cons in this program

Capterra-loader

This is the greatest VPN program I have used among all. Very easy to use. Totally recommended

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It´s easy to download from your PC or if you want to have it on your phone it is also easy to find on the Play Store (Android) or Apple Store (Apple), it installs without any issue. Lauch the program and it will instanly connect to the country of your preference!

Cons: I personally haven´t found any cons using this program really. It has always worked the times I have used it.

Overall: I can easily connect with a different IP on my PC or phone and it is my favorite VPN program to use.

Making secure VPN accessible (as it should be)

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very friendly and easy to use. Their encryption tech seems good and they are transparent about the software they use. Bears. Raawwwr.

Cons: The bear animations can be a bit much sometimes and slow down the mobile apps. Not as much customization and power features as some competitors.

TunnelBear VPN is the perfect way to keep your business information protected and research safely

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really love how easy it is to use this software. Usually other VPN softwares have latency issues and are very slow for my business researching needs so I give up on being secured, but with TunnelBear it is fast, reliable and with a few clicks I am secured on the internet. Also the user interface and the TunnelBear's website looks very professional and clean so things are easy to find. Being secured and protected in the open, vulnerable internet is vital and TunnelBear is able to provide that for my business research and protect my information.

Excellent tunneling software

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I use TunnelBear when I need to switch my IP to seem as it is originating from a different country. The switch is almost instant (with a great bear animation) and your IP is truly changed. Use it for instance to test how ads show up in a particular country or when travelling. Your transmitted data is also encrypted, thus offers much more than simple proxy usage.

Cons: Not much to complain about, but the limit of free MB allowed should be a bit higher than 500. That gets used up pretty fast and after that it is a bit costly.

Overall: Perfect for when you need to test switching your IP

Good for travelling business person

Aug 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This piece of software saved multiple times during my business trips. I often need to access Telegram messages or some Yandex content from my clients, that is not available in some countries. After easy setup of TunnelBear and selecting US region all required content gets available. I use TunnelBear at my laptop and iphone. Installation at laptop is really trivial and took 2 minutes for me, however, it took about 30 minutes to get it workingon my iPhone.

Cons: At my iPhone it breaks the connection as time I lock phone screen so I need to activate the tunnel over and over. In May, 2018 it suddenly stopped routing Telegram traffic, but in July it got back to work.

Overall: I am able to stay in touch with my clients during business trips to different regions.

It is a very friendly application.

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very intuitive, which makes it very easy to use, it also allows me to change my VPN in all the applications that do not accept the Venezuelan VPN in a fast and simple way.

Cons: The disadvantage I see is that it has a capacity of 1.5 GB per month, while other similar programs have an unlimited capacity. However the quality of this application is still very good.

Works great from overseas.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is very easy to use and has a great GUI. We have been using in Tanzania for some time now and are pleased that this has been available to us. We use it in communications with donors in the USA and preparing things for our return back to the USA.

Cons: There are times where it would be useful to have a higher level of free MB. We have had a few issues of connecting when internet connection is not going so well.

Overall: Able to connect with sites that normally block us due to location. We have need to order and communicate with US companies prior to returning to the USA for leave or furlough.

Good free VPN to navigate

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is an excellent VPN to navigate because although it slows down the speed of the Internet it is little compared to other VPNs, and allows you to simulate the connection from any of the 20 available countries, which allows access to portals and information pages as CNN in Spanish blocked in Venezuela by the government and securely connected to a public network to perform different procedures where passwords, bank card numbers, among others, are involved.

Cons: The connection is sometimes interrupted and the free plan is limited to 500 mb per month, finally as a suggestion to expand the number of countries.

Capterra-loader

Very easy to set up and very intuitive

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: From download to up-and-running it takes a minute.

Very easy to use and very nice graphics.

Terms of use are clear.

Connection speed is quite fast for the most of the servers.

Cons: Free data usage amount could be bigger. Rather than that, I find no issues.

The twitter thing add is quite annoying. It is understandable that adds are needed, but it could be made less aggressive.

It would be nice to have a list of favorites servers one could save and quickly access to.

Great VPN for use one the road on all devices.

Aug 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ability to use the VPN on my tablets and phone are fantastic. Reasonably priced for the amount of features that are received for the service. I have not noticed many connection issues with this VPN. They claim to not keep logs either which is always a plus.

Cons: The one thing that does make me nervous using this software is that the company is not US based so privacy and p2p laws are different.

Overall: Great VPN software that has a lot going for it with little downsides.

Great VPN application

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great VPN program which can work on PC and mobile devices. It is very simple to use. Besides Tunnelbear has a user-friendly interface.

Cons: I like the Tunnelbear app at all but it would be good to increase the number of countries in the list of the countries.

Simple, easy to use VPN

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it easy to use and a simple, press one button to turn on and off set up. So not a lot of work needs to be done to learn it. I like the fact that they offer a free version up to 500MB too. Great way to keep you data secure.

Cons: They could do more to offer a free version with more data. Some others use ads, I think tunnelbear could try something similar to stay competitive.

Capterra-loader

Cute little bear VPN client with a clean interface and simple use.

Apr 25, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the lower price point compared to other VPN clients I've used before, it's very easy to get under the hood into advanced settings and the comments while (un)installing/updating the bear are hilarious. Internet speed isn't noticeably affected while the VPN is on and there is also a Chrome nice chrome extension if you don't want to download/use the full client to manage connections.

Cons: It doesn't seem to work with Chromecast and I've experienced occasional connection time-outs while streaming. However, it bounced right back and overall connection speed didn't drop.

Overall: Very reasonably priced VPN client that supports up to 4 devices/connections in basic package. Happy with connection speeds and server selection and love the bear comments and references.

Capterra-loader

Beautifully designed application that gets the job done

Sep 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very clean and elegant design that is quite pleasant to use. VPN service is very reliable

Cons: Price can be a bit more expensive than other competitors

Overall: I have had very good experience with tunnelbear and it is one of my top options for VPNs.

Really easy to get started, i love TunnelBear simplicity

Sep 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: TunnelBear is really easy to use!

Most VPN services are tricky to get started with, with TunnelBear it's easy as 1, 2, 3,

You get a free plan of 500MB, which is more than enough to get started,

It's also cross platform which is really great.

Cons: The android app looks really outdated, don't get me wrong, it get's the job done,

But looks like an app from 5 years ago.

Capterra-loader

Adorable and Functional.

Aug 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the animations that occur when using the software, it brings an aura of fun to the user journey and creates an easy motion for the user to follow that shows how the VPN works. The burrowing bear going from one continent to the next is absolutely adorable and makes me happy every time.

And of course, the service is useful for anyone who values privacy.

Cons: The software requires a subscription payment, I cannot afford to use it for long due to this reason, but I wholly understand that the service needs money in order to operate and I am happy to support them up to a point.

Overall: Animations make everything better!

TunnelBear made use of that factor very well and I love watching it do its thing when I use the VPN.

It great, i loved the trail and its very helpfull

Jun 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Love how easy it is to use allowing me to actually go on the web worry free its simple design is very nice however you can also go into verry on the prefrences your want

Cons: I don't like the pricing on it much mainly because I am a student very low on money however if i had a full time job it would be completly reasonable

Overall: safe browsing on the web

I used Tunnel Bear as a secure way to surf the Internet.

Apr 30, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: I tried Tunnel Bear when I was deciding on a new VPN service after I stopped using my old one. It had good reviews and was one of the top 10 I decided to try.

Cons: Out of all the VPNs I tried I had the most technical issues with Tunnel Bear, so I ended going with a different company as it was also one of the more expensive ones.

100% protected information.

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Change my IP with Tunnel bear, this application helps me change the address of My VPN to ensure my information and keep it protected, I am very satisfied with the service that this application provides me.

Cons: I do not know what negative features to highlight from this application, for me all its functions are good.

VPN, plan and simple, It does what is says on the box.

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is a plain and simple VPN, it has great servers to connect to and the speeds are amazing.

It also has one of the best user interfaces I have used.

Cons: Uninstalling Tunnelbear is difficult because of that cute bear, but beyond that Tunnelbear has no serious flaws.

Incredibly easy to use and reliable VPN program

Sep 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is incredibly easy to use, its friendly interface with the little bear digging between one location and another is fun and clearer than a thousand words. Its performance is stable, you can work comfortably on your computer while you are connected and surf confidently without any risk. Also, having the option to link 5 computers to you account simultaneously, is a great bang for the buck...!!!

Cons: So far I haven't had any complain about this software

Overall: Security while navigating, access to websites or services only available in specific geographical zones.

Tunnel Bear is for me the protection light for my web connections

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Easy to install, easy to use. This software provides a safe connect via web. I installed it in all my devices and I´m not afraid to use free connections or that my information can be revised by others.

Cons: I´m user of the free version and for everything the software offers I believe that no there is cons. However, I feel the window of the program is too little

Great for secure Wi-Fi

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can use it anywhere. Cell phone, PC etc. It's great for when I go out of town and are using a hotel wi-fi.

Cons: Drops in and out sometimes, but it re-connects pretty fast and there is a setting which cancels the signal until it re-connects.

Good and easy to use

Mar 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Really easy app to use, just register select region and press ON, so clean no ads and clutter, I also really enjoy the animations and the design of it.

Cons: Sometimes it can be really frustrating when I like to connect to specific region, the time waiting to connect it can be really long, that's the only down side of this software for the time I've used it.

VPN Easy with few clicks

Aug 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy interface, notification clean and ad blocker plugin

Cons: Some servers are slower than others, i need to wait to get response.

TunnelBear

Sep 12, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: The fact of that can be use for free, without pay, and the capability to choose the server/location that you want from the list.

Cons: The free version is limited to only 500mb per month, I think that it's a poor capacity for free.

Overall: It's a good app, but from my perspective is too limited, in the free version.

Tunnelbear puts Private in VPN

Sep 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Tunnelbear is the best VPN out there. Most of the VPNs that I have used before collects the users data and does not make sure that the connection is private. Tunnelbear exceeds in those areas and I highly recommend the application for a better private network.

Cons: Disconnects automatically sometimes, but I think it's more on my internet connection and PC rather than the application itself.

Great software

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: TunnelBear is an easy to use vpn with quick and fast servers in 20 countries. It also has a good encryption that makes your web browsing secure.

Cons: One thing that I don't really like is that they only have email support and that there is no other way to get support.

Overall: I use it as a vpn frequently to unblock and protect my web browsing data to prevent others from tracking it.

Beary Protected

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User friendly and free!

Cons: Will have to pay for it eventually :/

Overall: If I'm out and about and need to use my laptop, no fear because Tunnelbear is here! So easy to use and there is a free version.

Recommendations to other buyers: Super easy to use!

Simple and Easy VPN

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the fact that it is simple and easy to use. Simple, easy and very functional to use. Great way to secure your history.

Cons: When you utilize the VPN, sometimes the internet is slow and sometimes disconnect. It could be easier, without the ads but they do offer a paid version for that.

Capterra-loader

Adorable & Great Software!

Sep 17, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: TunnelBear has a lovely interface - it's entertaining and it's a software with humour. It seems easy to use and it's easy to get started.

Cons: It doesn't always work & I'm not always sure when I'm connected or not.

Overall: It's great to connect to websites that are usually blocked or videos that cannot be accessed.

Great VPN for Travel

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: TunnelBear is great when you want a secure internet connection instead of using you phone data. I use it in hotels, at the gym on anyplace that offers Wi-Fi that's not encrypted.

Used to access Skype in countries where it was restricted.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the free version of TunnelBear, and I like the simple usability. it's helpful to be able to avoid censorship through TunnelBear.

Cons: While in Dubai, TunnelBear gave me some issues and for example, I wasn't able to reach Google Hangouts while using this VPN.

easy to use vpn service

Mar 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: very easy-to-use-interface. easy to setup. connection time is pretty quick as well. being secure when traveling or working out of the office, is everything.

Very nice but has issues, not worth your money I think

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, Funny and lighthearted interface, Good as a free trial and think not bad for quality-wise

Cons: Its obviously a pay to use if you are going to use it much and mine had a glitch that causes serious issues on my computer.

Overall: Some free private vpn

It is very useful to use and to navigate

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The configuration of the app is very easy, you only need to click one button in order to be masked over the net.

Cons: The free version is very limited in MB. I used sometimes and 500Mb seems a little to me if you use it to watch videos or download files.

Overall: I can access some websites that in my country are unavailable.

Beary Beary good!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great vpn tool that takes no time at all to set up. This software is amazingly simple to use and takes no prior knowledge about vpn setup.

Cons: Connection is sometimes a bit slow. When upgrading to a premium account this should however be fixed.

Fantastic VPN software!

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Sometimes you need access to a vpn tunneler and TunnelBear is really good and easy to use! I've used it a handful of times in the last few months and couldn't be happier!

I heard about it via Linus Tech Tips

Great Security

Aug 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If you are a free user it gives you free megabits of internet speed to navigate safely through the web, it also gives you a lot of IP addresses from across the globe to choose from.

Cons: Personally I could not find one, it works flawlessly.

Overall: It is an amazing software with various options to keep you safe on the web.

Capterra-loader

Surfing the web without any limits

Aug 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Having the opportunity to search the web freely and fast and being able to access web pages that are lock from my country is truly what I like most about TunnelBear, is just simple, easy and very effective.

Cons: Well the only that I like the least about TunnelBear is the data limit which for me is very load they should increase.

Overall: Just the fact that I can access almost every web page has give the chance to access more information and save me in many cases a lot of time and money.