# Page 12 | TunnelBear Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is TunnelBear the right VPN solution for you? Explore 470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146806/TunnelBear/reviews

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TunnelBear

4.5 (470)

[View alternatives](https://www.capterra.com/p/146806/TunnelBear/alternatives/)

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Last updated March 13th, 2026

# Page 12 - Reviews of TunnelBear

## Showing most helpful reviews

Showing 276-300 of 470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Anthony B.  
Portfolio Manage  
Financial Services  
Used the software for: I used a free trial

### "Good free VPN"

February 12, 2020

4.0

Overally, I think it is a great intro into the world of VPNs. It is simple and very easy to use, making it a great option for a free VPN.

Pros

What I liked the most about this software was the ease of use. It is extremely simple and user friendly, making it a great VPN for first time users (of VPNs).

Cons

What I did not like was that it was not the most effective VPN. When I was in the Netherlands, I tried to use TunnelBear to watch the NCAA Tournament because you have to be in the US, but cbs.com was easily able to pick up that I was traveling abroad and not in the US and restricted my access to watch the tournament.

Review Source

Gede Ananda A.  
Chief Executive Officer  
Apparel & Fashion  
Used the software for: Less than 6 months

### "The only bear that protect me on the Internet"

March 8, 2020

5.0

My first impression on this VPN is the logo is cute and eye-catching, Although I've only used the Trial version on my browser and Android but I ended up enjoying it.

Pros

Even in the Website extension the UI are clean and simple. The free version offers a lot of server option in my opinion and also give the users 500 MB data per-month and renew every month. The connection speed also not slow not too fast. Don't forget to mention the logo of this VPN is really Interesting

Cons

Connecting to VPN server seems slow in some case but other than that I've never found any trouble using this app

Review Source

VR

Verified Reviewer  
Managing Director & Co-Founder  
Computer Software  
Used the software for: I used a free trial

### "It is not functional against powerful blocking policies."

February 15, 2019

3.0

Pros

1-It is really easy to install and use 2- Nice Icons and funny animations in App 3- It is a good choice for changing the IP of users

Cons

1- There is no compatibility between this VPN and OpenVPN and there is no OpenVPN profile generation. So the VPN Port is fixed and can be blocked by network administrators easily. 2-By sniffing tools the server IP of VPN Server is distinguished and it can be blocked easily. 3- Because of the mentioned weak points, it is not suitable for bypassing blocked websites and users can use it just for changing their IP's and removing their footprints.

Review Source

Carl H.  
Unity Developer  
Computer Software  
Used the software for: I used a free trial

### "Ease of use"

April 25, 2019

5.0

Pros

One of TunnelBears selling point is that it is extremely simple to use and I feel definitely targeted towards people who are less tech literate. This makes it a great piece of software for your parents, to ensure that they are safe online. Another positive for TunnelBear is that there is a free tier. Granted it only gives 500MB a month of data but if you are a light internet user this might cover you for at least some of the month.

Cons

Unfortunately, TunnelBear is a little more expensive than other Virtual Private Network (VPN) services.

Review Source

AA

Ahmed A.  
Software Engineer  
  
Used the software for: 1-2 years

### "Surfing the internet like a bear is now real "

March 24, 2018

5.0

Pros

the easiest way to use vpn in few clicks without ads or any other distracting thing through the app or the extension

Cons

the free plan is limited to 500 mb /month so i think they should maximize it for students at least and in Egypt it's no longer working unfortunately

Review Source

VR

Verified Reviewer  
Content writer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "An user friendly app indeed "

March 27, 2019

4.0

overall, TunnelBear has been very useful and helped me to reach more customers for my website.

Pros

TunnelBear is pretty useful. it hides your identity well. You can use it on your phone and computer at the same time. It provides plenty of lo options for locations. The free service of TunnleBear is quite good and it is very much affordable as a VPN. The visual is also very interesting.

Cons

there are not much to complain about TunnelBear. Just sometimes the connection gets slow. It would be better if the app can get connected with more survers.

Review Source

WB

William B.  
Assistant Technology Coordinator  
Education Management  
Used the software for: 1-2 years

### "TunnelBear - Your VPN Solution?"

July 18, 2019

3.0

Pros

I really liked their client for my workstation. I was able to download/connect to the VPN quickly and easily. It doesn't get much simpler to connect to a VPN.

Cons

TunnelBear was bought by McAfee recently. As such, their reputation has drastically went down. They cannot be trusted to keep your information private anymore as they are based in the US and are subject to any log-keeping laws the US imposes.

Review Source

JC

Joe C.  
Video editor  
Online Media  
Used the software for: 1-2 years

### "TunnelBear review"

March 24, 2022

4.0

I’ve had a great overall experience with TunnelBear due to how fast and responsive the software is and it does what I need it to do.

Pros

TunnelBear is pretty fast and responsive, doesn’t require a lot of learning and is fairly easy to use.

Cons

They only give you 500MBs for the free version so that might not be enough.

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Simple "

October 9, 2019

5.0

Good software for when you need a fast solution to protect yourself in the internet.

Pros

Its interface is super easy and simple to understand. No configurations are necessary, it is simple as installing a new software and turn on a button.

Cons

It might not look super modern. Speed could be improved in the free account, just like the band limit - its competitors offer much more GB.

Review Source

Ivan P.  
Programmer  
  
Used the software for: 1-2 years

### "Good and easy to use"

March 9, 2018

4.0

Pros

Really easy app to use, just register select region and press ON, so clean no ads and clutter, I also really enjoy the animations and the design of it.

Cons

Sometimes it can be really frustrating when I like to connect to specific region, the time waiting to connect it can be really long, that's the only down side of this software for the time I've used it.

Review Source

VR

Verified Reviewer  
Ejecutivo de Negocios  
Banking  
Used the software for: 2+ years

### "Perfect for content in other countries"

June 3, 2019

5.0

Pros

Easy to use software to change the region of the content that youll see, a great tool for accesing pages or apps from other countries.

Cons

Its not that cheap, but It can be usted without paing something.

Review Source

Guido W.  
Photo Retoucher  
Marketing and Advertising  
Used the software for: 1-2 years

### "The only VPN service I use"

March 5, 2020

4.0

I use TunnelBear to test my Google Ads on other locations.

Pros

TunnelBear is graphically beautiful, that makes the software user friendly and let everyone able to use it. The privacy of the user doesn't feel compromise when using this software.

Cons

The connectivity when changing country is very slow. The free trial experience doesn't let you to test the software properly.

Review Source

VR

Verified Reviewer  
Senior Localisation Engineer  
Translation and Localization  
Used the software for: I used a free trial

### "Easy VPN service with an out of the ordinary interface"

January 2, 2019

4.0

Pros

The VPN is really easy to set up and it integrates with your system without being too intrusive. There is a free version available that allows you to use up to 500MB a month, if you need more than that then you can choose from other paying alternative plans. There is a browser plugin available for Chrome, Opera and Firefox which comes really handy to activate or deactivate as needed for a given site.

Cons

The free version is quite low in case you need it to watch TV shows, so if you need the VPN for that you need to go with the paying options.

Review Source

VR

Verified Reviewer  
Research Professional Associate  
Research  
Used the software for: 2+ years

### "TunnelBear Great"

May 8, 2019

4.0

I can easily access spotify by modulating the IP.

Pros

Easy access and use. Once the software is turned on, I can browse freely.

Cons

It takes to load. It is of limited use and it takes time to open the application.

Review Source

KR

Krutik R.  
Krutik a Raut  
Information Technology and Services  
Used the software for: 6-12 months

### "Review for Tunnel Bear"

July 9, 2020

4.0

I have been using Tunnel bear VPN service to browse securely over internet

Pros

A Great Virtual Private Network all over the world Fast speed connectivity and hide the original ISP of the user

Cons

Less number of the VPN server in most of the countries Need more server some bugs in user interface

Switched from

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Nord Vpn server connect different place from the place selected

Review Source

BB

Ben B.  
Content Writer  
Gambling & Casinos  
Used the software for: 6-12 months

### "Very good VPN"

May 23, 2019

5.0

I enjoy the fact that you are not forced to a contract and so can dip in and out as required. For and expat it was great for watching programmes from back home.

Pros

\-Easy to download and most of the time it will find a good VPN for you in the chosen country (there are plenty across Europe and the world to choose from, complete with a nice burrowing bear animation). -Straightforward cancellation with no questions asked.

Cons

The freemium model is nice though the limited amount of MB (it is 500 for non premium users I believe) means that it makes little sense not to sign up.

Review Source

VR

Verified Reviewer  
Clerical Assistant  
Consumer Services  
Used the software for: I used a free trial

### "Difficult"

May 12, 2020

4.0

Had to delete after a while, did not like it.

Pros

The layout of the app was simple to use .

Cons

Started working and then stopped after a while. The app kept crashing.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: I used a free trial

### "Free Trial Wasn't Convincing "

October 23, 2019

3.0

I never ended up purchasing this particular VPN software as the performance during the use of the free version/trial version was not ideal. The free versions/trials provided by Windscribe and Nord performed much better and I ended up using the paid version of those products.

Pros

The user interface was very easy and pleasant to use.

Cons

Poor performance during use of the trial/free version of the product. I understand they may restrict you from using the best access points during just a free version, but there's no way to know as some of these VPN products perform poorly even on the paid plans.

Review Source

EE

Elaine E.  
Owner  
Retail  
Used the software for: 2+ years

### "Fantastic VPN with a Cute Interface - A must-have for international teams"

July 28, 2019

5.0

Pros

It's intuitive to use and the free option is suitable for occasional needs (like checking google search results in another country).

Cons

It doesn't work in China, so if you are traveling to Asia consider getting a backup VPN.

Review Source

NQ

Nayliuska Q.  
Ayudante tecnico  
  
Used the software for: 6-12 months

### "Excellent."

April 4, 2018

5.0

Pros

Great VPN program that can work on PC and mobile devices, in my case I use it to access informative portals blocked by the national government. also its version for Venezuela is free.

Cons

Sometimes the connection works a bit slow and with interference, especially for free accounts like in my case, I would like to expand the list of countries from where you can navigate.

Review Source

VR

Verified Reviewer  
Associate Software Engineer  
Consumer Services  
Used the software for: 1-2 years

### "TunnelBear- a great VPN "

April 23, 2021

5.0

A project that needs to be tested from different regions, TunnelBear can easily come helpful as it is very efficient and connection is reliable.

Pros

With a great User Interface, It is very easy to use. With few easy setups, can enable VPN. While testing projects, the network performance is very satisfying.

Cons

It has a limited support and doesnot work well with Netflix.

Review Source

BC

Bill C.  
Systems Analyst  
  
Used the software for: 6-12 months

### "A top-quality VPN service made for all consumers"

July 19, 2017

5.0

Pros

Easy to use interface with humour built in. Support is top quality for fixing issues through email. VPN works exactly how it should and is fast and reliable. Has maybe the best uninstall screen i've ever seen.

Cons

The support for the software isn't 24/7 and doesn't have a live support option just yet. Mobile apps can sometimes have a bit of trouble connecting.

Review Source

Matthew R.  
Student  
Medical Practice  
Used the software for: 6-12 months

### "Great App to Get Content From Abroad"

June 24, 2021

5.0

Pros

Makes it easier to gain access to content not accessible in your particular region.

Cons

Can easily use up the free bandwidth given and thus have to purchase a plan for more.

Review Source

Michele M.  
Marketing and Communication Manager  
Human Resources  
Used the software for: I used a free trial

### "Easy and nice VPN"

December 11, 2019

5.0

Traveling most of the time, sometimes I need to connect to websites in other countries. This VPN offers a free monthly allowance and it works pretty well, so I often use it to bypass the regional limitations of some websites when I am on travel.

Pros

As a free user, I have been given 500 MB of data per month at no cost and tweeting about this VPN, I have been granted an extra free allowance.

Cons

There is not much control on the protocol used for the connection. The app is really easy but limiting on the settings for the connections.

Review Source

RB

Raffaele B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Above average."

July 27, 2021

5.0

My experience is totally positive, I would not change anything about this tool!

Pros

What I like most about this software is the development team which I believe is one of the best you can find, everything works great and smoothly.

Cons

Quality as we know you pay, and even in this case it is so but I must say that it is really worth it, it is a software on which you can always rely.

Review Source

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