# Page 13 | TunnelBear Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is TunnelBear the right VPN solution for you? Explore 470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146806/TunnelBear/reviews

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TunnelBear

4.5 (470)

[View alternatives](https://www.capterra.com/p/146806/TunnelBear/alternatives/)

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Last updated March 13th, 2026

# Page 13 - Reviews of TunnelBear

## Showing most helpful reviews

Showing 301-325 of 470 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Administrador de sistemas y Desarollo de Software  
Computer Software  
Used the software for: 6-12 months

### "VPN Easy with few clicks"

August 6, 2018

5.0

Pros

Easy interface, notification clean and ad blocker plugin

Cons

Some servers are slower than others, i need to wait to get response.

Review Source

JW

Jenn W.  
COO  
Environmental Services  
Used the software for: Less than 6 months

### "Tunnel Bear: Not my first choice"

February 20, 2021

2.0

Pros

I liked that the software was inexpensive and the graphics were pretty fun. Who doesn't like a cute bear?

Cons

Although, the set-up of the software was easy enough what I did not like was the very limited locations available to connect to. Also, at times when you were connected to one location, you would be bumped off that location and immediately taken to another location. The purpose of a VPN is to secure one location so when your IP address is pinging in different locations, that doesn't look legitimate and may raise some problems depending on what site you are currently on.

Switched from

[IPVanish](https://www.capterra.com/p/185615/IPVanish-VPN/)

I wanted to try a few VPN services to see what was a good fit for me.

Review Source

VR

Verified Reviewer  
Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "Perfect VPN solution"

July 30, 2019

5.0

Pros

It is perfect for my daily VPN needs. I feel safe when I use it!

Cons

I had no issues whatsoever. No problems with it

Review Source

VR

Verified Reviewer  
Software Developer  
Program Development  
Used the software for: I used a free trial

### "Very nice VPN service"

July 25, 2019

5.0

Pros

I like TunnelBear because it is very easy to use, it works fast and well and also shows you how much data you have already spent in vpn mode. Great for accessing some services that might not be available in your area. I use both desktop app and browser extension. Both work as intended. You'll need to register an account to start using it.

Cons

500mb free data limit is sometimes not enough, but since it's a free trial this is not a serious issue.

Review Source

Elaine E.  
Owner  
Retail  
Used the software for: 1-2 years

### "TunnelBear is visually pleasing and super easy to use."

January 29, 2019

5.0

Pros

This works great and you get a small amount of data free (which may be enough if you need VPNS only to access secure sites while traveling).

Cons

It's too easy to leave running by accident and burn through your free data. I tend to leave tabs open/stuff on and I forget tunnelbear is running.

Review Source

VR

Verified Reviewer  
Full Stack Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Stable and reliable!"

July 19, 2020

5.0

Overall this is great service, there are more cost effective services out there.

Pros

Very stable and reliable connection, no delays and excellent speed. Is supposedly very secure and encrypted. Has good multi-platform support.

Cons

The pricing model could be better. Monthly charges are not the best solution from the customer perspective, because you don't usually use VPN on a daily basis, but need it from time to time. One time payment option would be appreciated.

Review Source

PB

Pamela B.  
Application Analyst  
Education Management  
Used the software for: 1-2 years

### "Easy interface but will not use because of logging"

March 4, 2021

3.0

Good at first until I read about the logging they keep.

Pros

The user interface is very cute. Once you click to start the VPN, a little bear proceeds to dig a tunnel to the location you select for your IP address. Connection time varied but overall it was usable.

Cons

The company still maintains and presumably, sells your log information. It is not secure so I will not risk using it.

Review Source

HC

HUGO C.  
Support  
Computer Software  
Used the software for: 1-2 years

### "Occasion drop out, login reject"

October 28, 2019

4.0

Often need to update before able to use or login. Connection speed also varies during the day, no guarantee of bandwidth.

Pros

Simple user interface, startup and connect pretty quickly. Runs in the background unobtrusively in general.

Cons

Occasion drop out, quite frustrated when it happens during check out of the shopping cart, or half way streaming video.

Review Source

VR

Verified Reviewer  
Developer Analyst  
Medical Devices  
Used the software for: 2+ years

### "A very easy to use VPN solution"

June 13, 2021

5.0

Pros

TunnelBear is simpler than almost every other VPN software I've used till date.

Cons

Limited options for regions to choose from.

Review Source

PM

Paul M.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Works great as a VPN"

December 3, 2021

5.0

I enjoyed it for personal use, sometimes enjoy looking at US television websites in Canada, and especially liked keeping up with CBC news and other programs when visiting the US.

Pros

I was able to use this to enjoy TV apps on both sides of the US/Canada border. Very inexpensive.

Cons

Offers free time in exchange for tweets. I don't think folks want their Twitter accounts filled with these promotions.

Review Source

JLC

Jose Luis C.  
Scrum Master  
Computer Software  
Used the software for: I used a free trial

### "Pretty neat tool for browsing and accessing sites in other countries"

May 18, 2021

5.0

This is the first VPN masking tool I use but I'm not planning to switch to another as I think I have found all that I'd ever need considering my current needs.

Pros

I have to say that this is a tool I have really enjoyed using. I was hesitant at the beginning if it would be too complicated to use since I had a pressing need to access a site that was not accessible in my country. I found it extremely easy to use and I had the possibility to switch access as If I were a user physically located in those places.

Cons

At the moment I couldn't find any particular feature that I could consider annoying or out of place. In my personal taste I'd think the UI it's way too cartoonish/animated. I'm not sure if it's intentionally directed to the less technical users. I personally did not like this but it does not' affect the overall functionality of the app.

Review Source

CS

Christopher S.  
Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "An amazingly simple piece of software!"

October 9, 2018

5.0

Pros

Without a doubt the best thing about this product is how simple it is to use! You can start it up and pick anywhere in the world to tunnel to with a lovely GUI. The branding is very clean which makes the whole user experience so enjoyable.

Cons

I can't think of anything at all! I wouldn't change it in any way!

Review Source

TY

Taufik Y.  
Designer  
Internet  
Used the software for: 1-2 years

### "Free usage every month"

August 6, 2019

4.0

Pros

I happy to use TunnelBear because I can use it for free and securely. Your usage will renew for every month. You can access all website around the world safely.

Cons

If you activated TunnelBear it will slowing your website searching. The storage is limited for free user and you should pay for additional usage.

Review Source

VR

Verified Reviewer  
Data Scientist  
Information Technology and Services  
Used the software for: Less than 6 months

### "One of the best VPN services"

January 29, 2020

5.0

TunnelBear was the first VPN app I've used. I was very happy to be able to listen to rare music in other app using TunnelBear VPN.

Pros

With TunnelBear I've managed to use some apps which are not available in my country. I like also very much the design of the app. While connecting to other country' server you enjoy the hiding bear animation.

Cons

It's very good VPN providing product. But the least I like about it is it;s price and free subscription limits.

Review Source

Christiaan B.  
SAP consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "TunnelBear Review"

July 17, 2019

4.0

Pros

Extremely simple to use on a smartphone and very engaging

Cons

Small amount of bandwidth offered for the free version

Review Source

KH

Kristina H.  
Photo Editor  
Arts and Crafts  
Used the software for: 6-12 months

### "Fun to use VPN service"

April 24, 2019

5.0

I find it very useful and reliable when I need to access websites that are not available in my country. It happens quite often and it helps me everywhere from watching my favourite UK shows, to getting discounted prices for international versions of different stores and platforms. I love the bear!

Pros

I love the friendly and fun interface and the amount of countries you can connect to

Cons

I didn't like the small 500MB limit of the trial version and I had a hard time adding extra MBs to my account. However you get what you pay for, it's really good for a free trial

Review Source

JA

Jose A.  
Ayudante Tecnico del Departamento de Informatica  
  
Used the software for:

### "Good free VPN to navigate"

April 19, 2018

5.0

Pros

It is an excellent VPN to navigate because although it slows down the speed of the Internet it is little compared to other VPNs, and allows you to simulate the connection from any of the 20 available countries, which allows access to portals and information pages as CNN in Spanish blocked in Venezuela by the government and securely connected to a public network to perform different procedures where passwords, bank card numbers, among others, are involved.

Cons

The connection is sometimes interrupted and the free plan is limited to 500 mb per month, finally as a suggestion to expand the number of countries.

Review Source

NB

Nathan B.  
Teaching Assistant  
Education Management  
Used the software for: Less than 6 months

### "Great VPN for use one the road on all devices. "

August 13, 2018

4.0

Great VPN software that has a lot going for it with little downsides.

Pros

The ability to use the VPN on my tablets and phone are fantastic. Reasonably priced for the amount of features that are received for the service. I have not noticed many connection issues with this VPN. They claim to not keep logs either which is always a plus.

Cons

The one thing that does make me nervous using this software is that the company is not US based so privacy and p2p laws are different.

Review Source

Iren S.  
Product Marketing Manager  
Computer Software  
Used the software for: Less than 6 months

### "Good VPN Service"

April 20, 2019

5.0

Pros

This product is easy to use both on desktop and mobile and has proven really helpful in cases when I needed access to some services that were not available in my country. The free trial version most often was sufficient for my tasks.

Cons

Sometimes the app was not able to connect to some specific countries, so I had to change the country to some other or wait for some time for it to connect to the one I needed.

Review Source

TS

Tamara S.  
Assistant Publishing Director  
Publishing  
Used the software for: 1-2 years

### "TunnelBear allows me to access sites while on the road that ordinarily I would be unable."

April 15, 2018

5.0

This is especially beneficial to me when I want to compare prices using Google. Google doesn't let me have the "shopping" option while I am in some countries. When I use TunnelBear and show up as in the US, then all the functionality returns. There are other website that block outside traffic, and using TunnelBear, I am able to enter in, just as if I were home.

Pros

Allows me "appear" to be in my home country even when I am traveling abroad. Some websites automatically block foreign traffic. Even Google doesn't allow me to have the "shopping" option if I appear in some countries. With TunnelBear, I am able to show up in my country of origin and do the shopping or research I need, without physically being there.

Cons

I haven't had any trouble with TunnelBear. I did need to uninstall the program on a device and the little cartoons gave me a little bit of a guilt trip. The animation is great actually.

Review Source

VR

Verified Reviewer  
Artist  
Entertainment  
Used the software for: Less than 6 months

### "Sign up was a Breeze "

March 2, 2021

5.0

TunnelBear was very easy to subscribe to and it was a pleasure doing business with the company, the website graphics are incredible and cute by the way. Thanks so much!

Pros

I like how easy and fast it was to create an account and sign up for the software, the whole process took less than 20 minutes, I think.

Cons

I don't think I used the software, but I did sign up for the monthly subscription. I don't think there are any cons about the software, the website was very professional.

Review Source

NS

Nirmesh S.  
Network Engineer  
Computer & Network Security  
Used the software for: I used a free trial

### "Tunnel Bear does the basic VPN job"

October 16, 2019

3.0

Overall experience was okayish and I did not like it extensively but it does the job. The tunnel bear needs to work on providing a seamless experience with the user interface of the application.

Pros

The most basic feature works well i.e providing VPN service to the customer and the servers are pretty fast and smooth.

Cons

The mobile application was very buggy and took a lot of time to load and crashed a lot of times. They need to work on providing better service across all platforms.

Review Source

JPA

Juan Pablo A.  
Senior Web Designer  
Consumer Electronics  
Used the software for: I used a free trial

### "GREAT VPN FOR CUMULATIVES AND CELLULARS"

December 6, 2018

5.0

Pros

It is a reactivated public service that allows us to browse securely is considered one of the best VPN services that exists in the market. We can really use it from anywhere in the world and without exposing our personal information.

Cons

What I do not like about tunnelbear is speed Because while it is in constant use it decreases sometimes I would like to know where I am connected since it does not keep record of where one connects

Review Source

VR

Verified Reviewer  
Project Assistant  
Biotechnology  
Used the software for: Less than 6 months

### "Tunnelbear puts Private in VPN"

September 12, 2018

5.0

Pros

Tunnelbear is the best VPN out there. Most of the VPNs that I have used before collects the users data and does not make sure that the connection is private. Tunnelbear exceeds in those areas and I highly recommend the application for a better private network.

Cons

Disconnects automatically sometimes, but I think it's more on my internet connection and PC rather than the application itself.

Review Source

CV

Crystal V.  
Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Tunnel your way to a secure VPN"

December 4, 2021

5.0

Pros

Easy to use VPN that is relatively affordable. It is a bit on the pricey side but does have a very nice free component.

Cons

It can be a bit pricy depending on how often and how long you need to use it.

Review Source

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