# Page 4 | TunnelBear Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is TunnelBear the right VPN solution for you? Explore 470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146806/TunnelBear/reviews

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TunnelBear

4.5 (470)

[View alternatives](https://www.capterra.com/p/146806/TunnelBear/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of TunnelBear

## Showing most helpful reviews

Showing 76-100 of 470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rosmer B.  
Computer Maintenance Technician at GTP Sistemas S.L  
  
Used the software for: 6-12 months

### " Excellent VPN with great popularity, security and confidence when surfing the network privately."

June 21, 2018

4.0

It is very beneficial because it performs the functions for which it has been developed, a comfortable interface, simple, easy to use, also in case of not understanding how it works it has a support that adapts to solve any doubts that may arise, it does not present faults and is high quality, popular and warranty.

Pros

What I like the most is its cost, it is very easy to use and the security it offers in its service, it guarantees all its functionalities, it is very fast at the time of using it, and it does not present disconnection faults, besides that it has a free package 500 mb which allows a future user to test the functionalities of the product before acquiring the complete package.

Cons

For being an extension this software in the case of google chrome if you have other types of software can affect in some cases the change of VPN, however they are in very specific cases the rest work properly according to the needs of user or organization, It is of quality and high guarantee.

Review Source

Gabriel G.  
Auxiliar Operativo  
  
Used the software for: 1-2 years

### " Excellent application to change your ip address"

May 29, 2018

5.0

Well, it worked for me very well in the time that I have been frequenting this app, since it allows me to change my ip address in a very fast and simple way.

Pros

It has a very simple interface when changing your IP address has a high range of countries to which You can access without any problem and navigate in a fast and safe way.

Cons

Several times it is usually disconnected, to access all countries it is essential to have access to the internet.

Review Source

JR

Juan R.  
Redactor  
Online Media  
Used the software for: Less than 6 months

### "VPN muy seguro a precio de regulero"

November 22, 2023

5.0

Al final un VPN se usa para lo que se usa, de momento estoy contento.

Pros

Casi todos los VPN son iguales, así que diré que lo mejor es el precio, que el servicio no me ha dado errores y que me hacen mucha gracia las imágenes del oso en la web.

Cons

De momento no tengo nada malo que añadir, quizás por sacar algo malo, es que el diseño es mejorable (la fuente de letra e interfaz a algo más moderno o estilo material design).

Switched from

[Windscribe](https://www.capterra.com/p/167609/Windscribe/)

Windscribe es bastante más caro y al final ambos son fáciles de usar y se usan para lo mismo, vi los análisis de seguridad de tunnelbear y me convenció para el cambio.

Review Source

Md S.  
Product Designer  
Design  
Used the software for: 1-2 years

### "Best VPN in the world"

November 17, 2018

5.0

Amazing! Amazing!! Amazing!!! I couldn't find any better solution than this for secured browsing.

Pros

From the login experience to connectivity I love everything of this app. Never felt a little inconvenience with this software. Whenever someone asks me for recommendation about VPN, Tunnelbear is the first option I suggest.

Cons

To be honest I couldn't find any issue that I could dislike about this software.

Review Source

VR

Verified Reviewer  
Production Manger  
Printing  
Used the software for: 1-2 years

### "Simplified VPN"

March 7, 2019

4.0

Pros

TunnelBear is very easy to set up. There is a free option that I started with and then moved up to the paid version. Setting TunnelBear up is very simple as it is a browser extension.

Cons

TunnelBear is based in Canada but owned by McAfee. This is not a major turn off but with any VPN it makes you wonder how safe it is. The answer to that is based on how safe your search history is.

Review Source

PA

Pascal A.  
Freelancer  
Information Technology and Services  
Used the software for: 1-2 years

### "TunnelBear! "

November 22, 2021

5.0

Aside the subscription fees, I had a really good user experience with TunnelBear, although I recently started using another VPN.

Pros

What I like most about TunnelBear is that it is secure and fast, and it allows one hide their cyber identify and footprint neatly.

Cons

What I really don't like about TunnelBear is that the subscription plan is a bit high as compared to other VPNs. Aside this, it's a cool VPN to use.

Switched from

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Ridiculous subscription fees!

Review Source

SA

Stephanie A.  
Customer Engagement Representative  
Real Estate  
Used the software for: 2+ years

### "VPN Made FUN"

May 1, 2019

5.0

TunnelBear has afforded me a comprehensive and inexpensive VPN solution that I can use across all my devices with no issue. The service is reliable and consistent.

Pros

\- - Consistent and reliable - - Intuitive and modern interface - - The bear animations add a welcome flare to the interface - - Feature rich and robust - - Fast (of course this depends on your connection but at least it won't bottle neck your connection) - - Native applications across many platforms, including mobile and broswer extentions

Cons

TunnelBear has been a reliable and consistent VPN solution for my needs for a while now. I have had no issues with the service.

Review Source

Josué L.  
Consultant, NAFTA Region  
Human Resources  
Used the software for: 1-2 years

### "A bear is watching my back"

July 24, 2019

5.0

Amazing, it's fun and works beautifully on any device.

Pros

It's fun and easy to use, keeps my browsing private on any device. It helps me to be safe on unknown/unreliable/suspicious networks and it just works, even with a free plan!

Cons

It's a little pricy if you're not used to using a VPN service, however, it makes up for it with amazing customer service... and a lot of bear puns.

Review Source

Claudia L.  
Tester  
Information Technology and Services  
Used the software for: 1-2 years

### "TunnelBear enables a secure and high-performance connection"

May 31, 2020

3.0

TunnelBear allows us to connect to public networks from our corporate laptops and cell phones, thanks to the fact that it has desktop applications and mobile applications for all platforms. With this software we managed to encrypt the connection through the IKEv2 protocol and we can navigate at high speed and without restrictions.

Pros

I like TunnelBear because it offers completely free browsing data and has a large number of countries. Its user interface is interactive and lively, making it easy to connect to the VPN. I also like that it has desktop apps and also mobile apps. Also, it has very good security protocols like IKEv2 and IPSec.

Cons

The only thing that disgusts me is that it does not have different options of cities per country, it is only possible to change the country.

Review Source

CR

Carlos R.  
Developer  
E-Learning  
Used the software for: 2+ years

### "A good value for money vpn software"

January 3, 2023

4.0

My general experience is very good. It's a software that I use often to access georestricted content with good quality

Pros

The dashboard is very easy-to-use and intuitive. Plus, the software has expanded the number of countries available for tunneling

Cons

Sometimes the connection is lost, even when my wifi is stable

Review Source

MS

Moises S.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "The largest and most functional VPN"

May 22, 2021

4.0

My experience has been good, it has allowed me to connect from anywhere in the world without having problems with website blocking, I think this is a fundamental tool for me.

Pros

This tool is excellent to connect from another ip, I travel a lot to many places in the world, I have visited China and other countries that have many blocked websites, I use VPN to connect and it works excellent.

Cons

I think the only disadvantage is that they are public and Datacenter IPs, it would be perfect if they release a line of more exclusive IPs to increase security, and if these are residential IPs it would be perfect.

Review Source

Carlos Eduardo D.  
Co-Founder  
  
Used the software for: 1-2 years

### "Best VPN solution"

March 7, 2018

5.0

Pros

Tried some VPN applications in the past (including Opera's built in), but TunnelBear is the best one I've used so far, thanks to it's ease of use. I'm using it on Mac and had a great experience, working as intended.

Cons

Maybe the free plan could enable more traffic, but it isn't really a complain, since the service works flawlessly.

Review Source

DF

Danilo F.  
PhD Candidate  
Defense & Space  
Used the software for: 2+ years

### "Great software with some reliability snags"

April 7, 2021

4.0

Overall it serves the purpose and delivers the intended service. However, I believe it could improve its reliability as a way to justify the prices charged.

Pros

It allows you to access internet content only available within countries, which is quite a balsam when your are away from home and wants to watch your favourite shows. It is user-friendly and has a cute interface. It is really powerful and incredibly straightforward to use.

Cons

I believe the main problem is to do with reliability. The connection happens to stall every now and then. Besides that, it can reduce a bit of your connection speed.

Review Source

Oliver E.  
Software Development Specialist  
  
Used the software for: 6-12 months

### "An amazing virtual power network which is really secure. "

July 27, 2018

5.0

Pros

Tunnel Bear is a secure virtual private network. This secure VPN is being used on different devices like I am using on mobile phone and on my laptop. It is an anti-spam application and safe our devices from bugs. The best thing about it we are provided many locations to connect with them. I have been using it for a long time for watching videos, reading blogs and rest of the other informative sites which doesn't allow me to open from my original IP. It has proved that this is the best vpn I have ever used.

Cons

It is an easy to use software comparatively to other. Just one issue which I have to come across with is, its being disconnect some of the time which irritate but it doesn't happen most of the times. I just want to get rid of this problem. Some more of the words for special thing, I am a supporter of its customer service team which is really great.

Review Source

Christian R.  
Software Engineering Intern  
Information Services  
Used the software for: 2+ years

### "High quality VPN app"

August 6, 2018

5.0

I use this for anything I need a VPN for, simply a great tool.

Pros

Pleasing looks and clean UI. Very easy to use as well

Cons

Could use a few more locations but that will likely come with time.

Review Source

VR

Verified Reviewer  
Presidente  
Music  
Used the software for: 6-12 months

### "Excellent VPN I recommend it."

August 27, 2018

4.0

The experience with TunnelBear has been more than satisfactory.

Pros

It really works, it gives you access to pages not available from your location, it's very easy to install, use and does not slow down the connection. Its interface is beautiful and has a wide network of servers, can be used in multiple devices and is economical.

Cons

The free version is very limited, it does not have chat support, it does not support the sharing of P2P files and it does not have any business features either.

Review Source

VR

Verified Reviewer  
Marketing and Communication Executive  
Computer Software  
Used the software for: 6-12 months

### "Easy VPN access for a small campaign"

October 23, 2019

4.0

For a free access TunnelBear is a great tool, easily available, just download the extension and you are good to go.

Pros

It does what it says. TunnelBear does really provide IPs of anywhere you want. I wanted Ips from multiple places and it provided from US, UK, Australia, China and many more places.

Cons

The functionality isn't very user-friendly. Once you select an IP, you can not just jump to the next one easily, you have to refresh the page every time and wait, which breaks the momentum of the work.

Review Source

César C.  
Computer engineer  
Computer Hardware  
Used the software for: 1-2 years

### "The best VPN"

March 31, 2022

5.0

It is the VPN that I use personally because it seems to me the best, it has many countries available, and the connection is fast and secure. It is an excellent and highly recommended VPN.

Pros

I like the large amount of MB available with the free package, the connection is good, it's fast and secure. It works fine from any device, including the Google extension. It is one of the best VPNs on the market.

Cons

In my opinion it is a VPN with very few weak points, but I think that if I could improve the connection speed during the first few minutes, it takes a while for the connection to connect.

Review Source

Roman Y.  
Product Project Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "One of the best VPN services"

November 9, 2018

5.0

We use this VPN service to browse and check how our products and projects work in other countries. Also to avoid different kinds of country blocking.

Pros

\- Easy to use. You can download, create account and you are ready to go - A lot of countries to select from - Very, very good user interface - Plugin for Chrome. You can use VPN only for browser - Desktop apps for major platforms - You have free 500mb per month, also you can tweet and get additional 1gb of traffic - Speed. It's very fast VPN. It's enough even for video calls - Price. Paid account is very reasonably priced

Cons

\- Crashes. Sometimes desktop app crashed on MacOS X - Megabytes summ on Free account sometimes is not updated correctly

Review Source

Rebecca B.  
Marketing Director  
Internet  
Used the software for: 1-2 years

### "Affordable, Great VPN "

March 19, 2020

5.0

I work remotely and it's great to have an easy-to-use, fast, and secure VPN no matter where I am.

Pros

Easy to use. You can install on both your desktop and mobile device with one purchase. Great, secure.

Cons

There isn't anything to complain about here! The support of TunnelBear is also great. They were quick to respond when I had a question.

Review Source

Brittany N.  
Strategic Account Specialist  
Government Relations  
Used the software for: 1-2 years

### "Unblocking locked websites made simple "

August 2, 2020

4.0

Browsing geolocked websites securely and safely.

Pros

I like that Tunnelbear gives me the ability to browse the web more securely and safely. It has a free trial that they upgrade via multiple options like tweeting and inviting more friends.

Cons

I do not like that even for the paid version they just offer few servers.

Review Source

SC

Samuel C.  
Freelancer  
Broadcast Media  
Used the software for: 1-2 years

### "TunnelBear is my low budget but quality VPN"

January 14, 2021

4.0

In all I think if your budget is low and you still want some quality VPN service then TunnelBear is the best alternative.

Pros

What I like the most about this VPN is the free trial option that doesn't expire and also gives you free 500mb for sharing it on your social media page. Aside enjoying the free data it gives you, the amount to purchase it fully is relatively less as compared to other VPN's that give quality service as TunnelBear does.

Cons

What is dislike though and I hop is corrected is how slow it automatically connects back after it looses connection. At time it shows on your notification bar as though it is connecting automatically but it wont till you have to go back to the software and connect it manually. Also the connection is quite slow and can be improved upon. The locations are quite less and limited in the free mode.

Switched from

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

It is expensive.

Review Source

tN

teran N.  
software engineer  
Computer Software  
Used the software for: 2+ years

### "Trusted VPN for gamers"

April 1, 2023

5.0

I have been using tunnel bear paid version for gaming for security purposes.

Pros

This supports for all platforms and all major browsers as extensions. I extremely love the cute interfaces which gives me a very pleasant feeling whenever I see them. Third parties won't be able to identify the user and their data since tunnelbear is using very strong encryption mechanism. Also there are long list of locations that I can set and connect.

Cons

This blocks some games and sometimes slow down the network speed.

Review Source

VR

Verified Reviewer  
Computer Engineering Student  
Computer Software  
Used the software for: 2+ years

### "Easy and fast VPN"

November 6, 2018

5.0

It's a great, fast and secure vpn with a very simple set up.

Pros

\- Very easy to set up: You can use the Google Chrome extension, Windows, Mac, Android or iOS apps. Also, it provides very simple steps to set it up on some Linux distros. - Gives a monthly free quota. - Prices are more than reasonable. - Many different locations to connect to.

Cons

\- No Linux client (even though, the steps for setting it on ubuntu are very simple). Not much wrong other than that, it does what it does, clean and fast.

Review Source

VR

Verified Reviewer  
Desarrollador de software  
Computer Networking  
Used the software for: 2+ years

### "Just Excellent"

November 8, 2018

5.0

Pros

The ease of use is amazing. All my family has TunnelBear on their laptops and phones.

Cons

Sometimes the chrome extension doesn't work.

Review Source

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