# Page 3 | Tango Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Tango the right Customer Loyalty solution for you? Explore 526 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews

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Tango

4.8 (526)

[View alternatives](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 10th, 2026

# Page 3 - Reviews of Tango

## Showing most helpful reviews

Showing 51-75 of 526 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AO

Ashley O.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "One of the best out there "

November 18, 2024

5.0

My overall experience is great. I've never had any issue using this app

Pros

They have a wide variety of options to choose from.

Cons

Sometimes it can take longer than expected to receive the card of choice.

Review Source

VR

Veronica R.  
Assistant  
Real Estate  
Used the software for: I used a free trial

### "Easy to use, quick and efficient! "

March 25, 2025

4.0

It was easy to use, quick and efficient!

Pros

We really liked how easy it was to use and send to employees

Cons

When sent it almost looks a little like a scam email unless they are aware they are getting it

Review Source

KH

Kathy H.  
Practice Manager  
Veterinary  
Used the software for: I used a free trial

### "Seamless employee awards"

November 4, 2024

4.0

Great! Have used it to send cards to my employees and have used myself for gift card selection

Pros

Easy to send a link to an employee who has won a gift card for Employee of the month, being mentioned in a review, etc., without having to leave the office and gives them the freedom to choose the card they would like

Cons

No issues so far, has made this a lot less of a daunting task!

Review Source

WD

Whitney D.  
Ceo  
Retail  
Used the software for: 6-12 months

### "Tango is great"

September 17, 2024

5.0

My overall experience has been great with tango, they are fast with instantly sending the cards.

Pros

What I like most about tango is that you can send prepaid debit cards, gift cards, as well as rewards to anyone virtually.

Cons

There is none that I can think of right.

Review Source

SB

Shane B.  
Manager  
Design  
Used the software for: 6-12 months

### "customer friendly"

August 26, 2024

5.0

Tango makes it very easy to send out rewards/incentives to customers. Customers have a centralized place to redeem rewards too. From the customer side of Tango, it's been very easy to redeem rewards and keep track of previous rewards. I like the customer side as well.

Pros

Tango makes it very easy to send out rewards/incentives to customers. Customers have a centralized place to redeem rewards too.

Cons

I have no cons with Tango. It's been very reliable and easy to use.

Review Source

Mai V.  
Product Manager  
Financial Services  
Used the software for: 1-2 years

### "Super easy for management of giftcard to reward employees' loyalty"

July 16, 2024

5.0

Love Tango especially when you are on the receiving end of the rewards, for instance gift cards

Pros

That it is very easy and intuitive to understand, Tango just sends email directly to my email whenever I receive a gift card from my company rewarding my great achievement

Cons

I sometimes feel like they should have focused on just one or two aspects, for example gift card management only, instead of striving to onboard so many other features as well, which makes their brand pretty diluted and their dashboard densed.

Review Source

MB

Matheus B.  
Auditor  
Accounting  
Used the software for: I used a free trial

### "Avaliação Tango auditoria"

July 15, 2023

5.0

Minha experiência geral com o uso do app Tango foi positiva. Eu usei o app principalmente para chamadas de voz e vídeo com amigos e familiares que moram em outros países, e ele me proporcionou uma maneira fácil e conveniente de me manter em contato com eles. A qualidade do áudio e do vídeo na maioria das chamadas foi boa, e a interface do app era intuitiva e fácil de usar. Embora tenha havido algumas falhas técnicas ocasionalmente, no geral, o Tango atendeu às minhas necessidades de comunicação e me ajudou a manter relacionamentos próximos mesmo à distância.

Pros

O que mais gostei no app Tango foi a variedade de recursos de comunicação que ele oferece. Além de chamadas de voz e vídeo, o app também possui mensagens de texto, compartilhamento de fotos e músicas, e até mesmo a possibilidade de jogar jogos com amigos. Isso torna o Tango uma ótima opção para me manter conectado com amigos e familiares em diferentes formas de comunicação.

Cons

O que menos gostei no app Tango foi a falta de estabilidade em algumas chamadas de vídeo. Em algumas ocasiões, a conexão ficou instável e houve atrasos ou interrupções durante a chamada. Isso foi um pouco frustrante, especialmente quando estava tentando ter uma conversa importante com alguém distante.

Review Source

Joseph M.  
Senior Engineer  
Civil Engineering  
Used the software for: 2+ years

### "Agrxis Review on Tango"

May 19, 2023

5.0

Tango, in my opinion, has been a superb platform for organizing staff incentives and recognition schemes. I can easily explore and use the many functions because of the user-friendly interface and simple design. The "Rewards Catalog" is a noteworthy feature since it provides a variety of enticing awards that inspire and involve workers. The Manager-to-Peer Recognition tool, which enables me to recognize and acknowledge the work of my team members, is something I truly like. The eCards option allows me to send personalized notes and expressions of gratitude, which gives the recognition process a more personal touch. The peer-to-peer recognition tool encourages coworkers to acknowledge and support one another, which promotes a great workplace culture. I can modify the loyalty program to meet the requirements of my firm thanks to its extensive and adaptable rewards management functions. Tango has helped my organization build a culture of appreciation, develop cooperation, and increase employee morale overall. Any firm trying to increase employee appreciation and engagement should definitely consider Tango.

Pros

In my experience with Tango, what I liked most is the comprehensive and user-friendly platform it provides for managing employee recognition and rewards. The Manager-to-Peer Recognition feature is a standout, as it allows me to easily acknowledge and appreciate the hard work and achievements of my team members. The platform's eCards feature adds a personal touch, enabling me to send customized messages of recognition. The Peer-to-Peer Recognition feature promotes a positive work culture by encouraging colleagues to appreciate and support each other. The loyalty program and rewards management functionalities are also impressive, giving me the flexibility to design and implement a program that aligns with the specific needs of my organization.

Cons

In my experience with Tango, what I liked least is the limited customization options available for the eCards feature. While the platform offers a range of pre-designed templates, I found it somewhat restrictive when trying to personalize the eCards to match my organization's branding and style.

Review Source

Tureen Punit G.  
Data Engineer and DBA  
Information Technology and Services  
Used the software for: I used a free trial

### "Helping send and receive gift cards easily"

January 3, 2023

5.0

Tango Card has made it easy for us to recognize our employees and customers with their gift cards. The e-cards provided by Tango Cards are easily redeemable across various brands. Using Tango Card, for sending out rewards has helped us boost the morale of our employees since now they can choose how and where to spend their money. I highly recommend using Tango Card for sending out gifts professionally and casually.

Pros

Tango Card is the best software for sending and receiving gift cards with ease. Tango Card makes it easy to choose from the various brands and spend money wisely over a couple of them. The process to claim e-cards is quite easy and straightforward. It provides a fast and efficient way of rewarding our employees and customers without any hassle.

Cons

I haven't come across anything that makes me dislike Tango Card, in my opinion, it is simplifying the reward system for me. I hope they guess keep adding more brands so users have more options to choose from while redeeming their gift cards.

Review Source

Mostafa F.  
Manager  
Insurance  
Used the software for: 2+ years

### " Amazing application"

April 17, 2023

5.0

enjoyable and interesting experience with the Tango application.

Pros

The app is user-friendly and easy to navigate.

Cons

not be accessible to users who do not have access to a smartphone

Review Source

ZL

Zach L.  
HR Data Analyst  
Insurance  
Used the software for: 1-2 years

### "Tango for the win!"

June 7, 2023

5.0

It has been an amazing experience since moving to Tango for our gift card distribution and I know our team is now much happier with not having to purchase and mail out gift cards like they used to.

Pros

It has greatly helped us to streamline our distribution of gift cards to employees whether that be for reaching service milestones, winning a contest or as a Christmas bonus. The amount of time savings is incredible as we sent several hundred gift cards together which normally would have taken several employees at least a day we now handle within an hour with one dedicated employee.

Cons

The only downside I have noticed about Tango is the catalog does differ between Canada and US. In Canada it would be great to see some additional vendors added as we do still occasionally have some employees give feedback that a store they were hoping to purchase from was not listed.

Review Source

KM

Karla M.  
Owner creator  
Market Research  
Used the software for: 1-2 years

### "Tango card.whats your use?"

August 30, 2023

5.0

Iv had a great and rewarding time with tango services and plan to continue open opportunities of exploring the tango app

Pros

Tango has anf offers great review incentives and great customer service..timely and kindly there customer relations is a grade a perfect..

Cons

Iv yet to dislike tango..look forward to client services soon .and opportunities for customer relations and tango

Review Source

leonardo M.  
Microsoft Office  
Marketing and Advertising  
Used the software for: 6-12 months

### "Un empleado contento"

January 11, 2023

5.0

Ha sido formidable he podido retirar mis premios tango hace más de 6 meses que estoy utilizando este servicio.

Pros

Es la mejor forma de premiar a tus empleados y de ofrecerles una motivación para que sigan adelante con su trabajo además no debes ataré arte a fin de año comprando regalos y premios tango lo hace por ti , tiene muchos comercios en dónde el premiado puede ir a retirar canjeando su tarjeta tango.

Cons

Es muy bueno de fácil uso no tienen ningún punto Negativo.

Reason for choosing Tango

Magnífico nunca había oído de los premios de Tango hasta que un día lo encontré en Google Y la verdad me fascina. Y como algunas empresas utilizan este producto para recompensar a sus empleados y a trabajadores freelance. Función es genial.

Review Source

Abimbola K.  
Customer Support Team Lead  
Entertainment  
Used the software for: 1-2 years

### "Tango card takes a lot of workload off our hands."

September 6, 2018

5.0

Basically, Tango provided my organization with a faster and automated means to reward our loyal customers. Before Tango, we usually sent our customers company souvenirs which our survey showed were not appreciated by some recipients. With Tango ,rewarded customers are provided a cash value reward which they can claim for a gift card of their choice. Thus putting the decision making process in their hands as against on our hands.

Pros

Primarily, I love the quality of customer service we got from the Tango team on the handful of times we have partnered with them on our quarterly customer loyalty reward programmes. They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game. Also I love the quality of help-desk support service they offered our rewarded customers ,ensuring we had no need to dedicate reward support duties to anybody in my team as such duties were already taken care of by the Tango's customer service. Functionality wise,I love how Tango offers our customers multiple options via which they can claim their reward,while also giving them months of grace periods during which they can claim their reward for a gift card.

Cons

For our customers in developing economies, they are only able to claim their rewards as a visa gift card mostly ie every other options available is unusable to them. Thus ,will be great if Tango can add more brands from developing economies into the list of brand gift cards which customers can claim their rewards for.

Review Source

KS

Kit S.  
Resulter  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Saving time and cost on market research"

November 4, 2022

5.0

Its simplified reporting and data-gathering options integrated with the current system make my job much more manageable. The gift card redemption automation system makes it worry-free and stress-free on my part, not thinking about the technical issues because they will handle everything for you. Satisfaction of the respondents to the fullest makes them participate over and over again.

Pros

Simplified data for easy reporting anytime, anywhere. It saves my time managing market research at the same time and saves the cost of paying respondents because the tango card manages everything for you by having its own customer service support hotline or email.

Cons

Few gift card options in selected Asian countries like Philippines.

Review Source

PK

Pavan K.  
Executive  
Market Research  
Used the software for: 2+ years

### "One of the Best company in market"

February 8, 2023

5.0

It was superb experience and we are using since 5+ years

Pros

as soon as we order we will get the vouchers on same day where u will not find with the competitors

Cons

Need to introduce popular brands like paypal to reach more people

Alternatives considered

[Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/)

Reason for choosing Tango

Huge available catalog structure where u will not get from its competitors

Review Source

PP

Pruteanu P.  
Freelancer  
Computer Software  
Used the software for: 6-12 months

### "Recommend Tango Card"

February 4, 2022

5.0

Tango Card makes it simple to reward people. Tango Card's customer care is fantastic, and it's easy to send and earn rewards. Tango Card offers a variety of alternatives to choose from. Tango Card rewards are appealing to employees since they can choose the gift card they want. Tango Card has exceeded my expectations in every way.

Pros

Primarily, I appreciate the high level of customer care we received from the Tango team during the few times we collaborated on our quarterly customer loyalty award programs. They are constantly responsive and go out of their way to please, especially the customer service agent. She's always been fantastic, and as a customer service representative, I can tell when another company's support staff is on top of their game. Also, I appreciate the high quality of help-desk support they provided to our rewarded clients, meaning that we didn't have to delegate reward support chores to anyone in my team because Tango's customer service handled it all. System of flexible rewards There are many different types of gift cards to pick from. There are no issues with using Commendable customer service.

Cons

Our customers in emerging economies can usually only claim their rewards in the form of a visa gift card; all other choices are unavailable to them. As a result, it would be fantastic if Tango could expand its inventory of brand gift cards for which users may redeem their points to include more brands from developing nations. The only disadvantage is that when it comes to adding balance, it isn't very adjustable. Prepaid debit cards are tough to redeem.

Reason for choosing Tango

Tango Card was chosen because of the high number of shops (including Amazon) with whom they have collaborated to redeem gift cards. We may also personalize our eGift cards, which are emailed straight from Tango Card to recipients. (At some point, Tango Card may be integrated with the Qualtrics research platform, which would be a fantastic feature.)

Review Source

KM

Kavon M.  
Freelancer  
Accounting  
Used the software for: 6-12 months

### "Best rewardable app to use for gifts and prizes"

July 1, 2023

5.0

It help me get gift cards and rewards that are functional and usable for a wide range of business and websites.

Pros

I love it , the concept and idea is very amazing that I can earn gift cards amazes me.

Cons

I really cant say anything bad or degrading about it ..all I know is that it's the card of the new century..

Switched from

[LoyaltyGator](https://www.capterra.com/p/131517/LoyaltyGator/)

It was just bad , the experience was bad ,the customer service was lacking and the some rewards wouldn't work.

Review Source

SK

Safa K.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "A booster doge for small business"

October 19, 2023

5.0

Although it has limitations it will bring a big change to your company if you apply it in your real life. It will motivate your users to engage with your business. So I will recommend it to small businesses mostly.

Pros

I came to know about tango after giving a review to Capterra. They provided me with a gift card. I feel very lucky. They give gift cards based on the user's preference. If you want to take Starbucks as a gift, you can choose it. If you want virtual debit card. You can do so.

Cons

Before when I used tango, there was so many gift card option for my region. But now there are not so many options available to redeem. So I would recommend them to improve their gift card providing field.

Review Source

MdV

Maicol david V.  
ANALISTA DE GESTION DOCUMENTAL  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Excelente herramienta de incentivos y fidelizacion"

April 26, 2023

5.0

los incentivos a el personal , estos ya no se hacen mediante efectivo teniendo en cuen ta que se dan bonos por cumpleaños, o por cumplir las metas propuestas. con nuestros fidelizados , el trabajar conjuntamente y en equipo es una buena forma de agradecer y tener un detalle con ellos para que fortalezca nuestra union.

Pros

la simplicidad con la que se puede entregar la recompensa a nuestro personal y fidelizados. y su variedad para utilizar la recomprensa con las compañias aliadas.

Cons

aveces hay errores en los codigos pero al llamr solucuionan pero la atencion al cliente podria mejorar un poco mas.

Alternatives considered

[Inspirus Connects](https://www.capterra.com/p/177044/The-Inspirus-Employee-Engagement-Platform/)

Reason for choosing Tango

tiene mas variedad para reclamar la reompensa y es una buena forma de intercalar las recompensas en diferents establecimientos.

Review Source

Miguel Angel D.  
Marketing  
Internet  
Used the software for: Less than 6 months

### "Tango Card una buena opción para gente que necesita un dinero fácil."

November 6, 2022

5.0

muy buena.

Pros

lo que mas me ha gustado es la mayoría de recompensas que puedo obtener gracias a el programa realmente se siente demasiado bien obtener mas de 800 pesos por una opinión al menos como tener un trabajo extra.

Cons

la falta de tarjetas de regalo se me hacen muy pocas deberían agregar muchas mas aquí en mexico por que me molesta que no las pueda gastar en otra cosa que no sea xbox o UBER.

Review Source

Archna S.  
Special Correspondent  
Media Production  
Used the software for: 6-12 months

### "Best solution to reward our users in multiple ways."

July 14, 2020

5.0

We are impressed with the features and services offered by Tango Card. We are using Tango Card to reward our most active and loyal news readers with some eGift Cards that are easy to redeem and use. We are also using Tango Card to reward people for their participation in various surveys, competitions, quizzes etc. Our users have reported that they are pleased with the eGift Cards they received.

Pros

Tango Card lets us choose eGift Cards from many popular brands very easily. The best thing is we can also let our users choose a gift card of their choice by gifting them a Choice Card. We can give gift cards of any denomination as per our wish. Tango Card delivers the gift cards instantly to the user's email. Tango Card offers eGift cards of popular shopping platforms, restaurants, Cafes etc and it also offers a Debit Card with funds already loaded in it. Users can choose from a Physical Plastic Card or a Virtual Card as per their wish. The plastic card of this Debit Card can be delivered to a users address for a fees of 3$. We also love Tango Card because it gives a detailed procedure on how to redeem a gift card. Tango Card has a professional user interface that is easy to understand and easy to use for new users .

Cons

Tango Card has a few downsides that there is no mobile application for Tango Card where a user can store all the eGift Cards he has ever received, but the website of Tango Card is very good and solves the problem of not having a mobile app.

Review Source

ED

Elsy D.  
Marketing  
Supermarkets  
Used the software for: 2+ years

### "El mejor regalo para tu desempeño."

December 12, 2022

5.0

La baja productividad de empleados.

Pros

Las diferentes opciones para canjear las tarjetas.

Cons

Deberían agregar más opciones de canje de tarjetas.

Review Source

Rono K.  
Web Developer  
Computer Software  
Used the software for: Less than 6 months

### "I don't think there is a better way to award giftcards than using Tango!"

August 19, 2023

5.0

I have loved the experience so far, I call it the Tango way!

Pros

I love how they have an elaborative dashboard, I can easily navigate and use the feature options that I need.

Cons

Tango fails to provide their services worldwide and if they do it is limited. I am not able to award diaspora clients sometimes.

Review Source

LC

Luciana C.  
Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Líder en reconocimiento de empleados "

June 7, 2023

5.0

Obtuvimos un mayor rendimiento por parte de la mayoría de los empleados.

Pros

Es una plataforma fácil de usar y una característica remarcable es que permite la personalización, lo cual es clave para reflejar la identidad de la empresa.

Cons

Dependencia de conexiones en línea y costo adicional.

Review Source

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