Who Uses This Software?

Inbify is focusing on industries where customer service is a vital part of their success. Mainly B2C like hotels, restaurants, hospitals, retail, and online businesses.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Pricing Details
    Plans range from $29 basic to $ 1199 Enterprise
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Inbify
  • inbify.com/
  • Founded 2015
  • United States

About Inbify

Inbify is a real-time customer experience management software that enables businesses to provide their customers with a frictionless way to send feedback over native phone features like SMS and MMS. The main benefit of our product is that we eliminate all the friction that customers have at the time of communication with a business, no more apps downloads, survey forms or comment cards completion. We provide businesses with customer data, feedback sentiment, categories, keywords and more.


Inbify Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

Inbify Reviews

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