Tagove

Tagove Live Chat Software

5 / 5 18 reviews

Who Uses This Software?

Across the globe. USA, UK, India, Ireland, Canada, Australia, Middle East etc...


Average Ratings

18 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Tagove
  • www.tagove.com
  • Founded 2015
  • United Kingdom

About Tagove Live Chat Software

Tagove is ultimate platform for businesses to provide Live Video Chat, Voice call, Text chat software with Screen sharing and co browsing solution with in your website. It also provide Live call recording, speech recognition, instant file share, call centre support where automatically allocate the call to next available advisor, one way video support for business to customer where only user can see the advisor and full analytic report include complete visitor list, and heatmaps.


Tagove Live Chat Software Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

Tagove Live Chat Software Reviews Recently Reviewed!

Samesurf for Co-Browsing

Aug 03, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Samesurf is an install and code-free co-browsing and real time cloud sharing technology that is successfully being leveraged for sales, support and collaboration within hundreds of SMB and Enterprise environments. Their patented solution can also serve as a non-intrusive, lag-free and ultra-secure alternative to screen sharing that enables an unlimited number of people to browse and interact with each other and the same content in real-time. Samesurf also empowers users to upload & share documents and videos, audio or video chat, annotate, screen share, record and pass control within shared content from any device or browser without installs or coding of any kind. An early pioneer in the real time collaboration industry, Samesurf holds five USPTO patents relating to synchronized browsing of the web and mobile applications. Their partners and customers include (1) enterprise companies like Anthem, Cornerstone OnDemand and Docusign; (2) market leaders like Sapient and Accenture; and (3) a slew of innovative start-ups.

Cons: Samesurf is an install and code-free co-browsing and real time cloud sharing technology that is successfully being leveraged for sales, support and collaboration within hundreds of SMB and Enterprise environments. Their patented solution can also serve as a non-intrusive, lag-free and ultra-secure alternative to screen sharing that enables an unlimited number of people to browse and interact with each other and the same content in real-time. Samesurf also empowers users to upload & share documents and videos, audio or video chat, annotate, screen share, record and pass control within shared content from any device or browser without installs or coding of any kind. An early pioneer in the real time collaboration industry, Samesurf holds five USPTO patents relating to synchronized browsing of the web and mobile applications. Their partners and customers include (1) enterprise companies like Anthem, Cornerstone OnDemand and Docusign; (2) market leaders like Sapient and Accenture; and (3) a slew of innovative start-ups.

Tagove A excellent collaborator

Feb 21, 2017
4/5
Overall
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Love this tool! that really allows Smooth video chat on the browser. Very simple to use and no installations required. Will be a perfect tool for customer service, along with their other features like co browsing. suggest everyone to try it out.

very useful tool for business!

May 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it¿s very user friendly software to use.

Pros: The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.

Cons: I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.

Easy to use and very helpful for customer support

May 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tagove is very easy to use and its very helpful for customer support. its have very good feature including co browsing and screen sharing. we always love these features.

An amazing new product! great for sales!

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Allows us to contact our customers via video and voice which is really great! helps us to make more sales and solve any issues really quickly!

A really useful tool!

May 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were thinking of many ways to increase our sales online and we came across this and our team loves it!! We can engage with users like never before and build great rapport. If you are looking for the next step in customer engagement, this is great!

Pros: increase customer engagement, check how users are going through your website and also to increase sales and conversation.

Cons: Have not really had a bad experience yet, depending on internet connection the video can be really good or sometimes a little pixilated.

Great for business!

Apr 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Been using this for a while now, very easy and fantastic to use! Really good use to communicate with your online customers making sales and rapport is much more easier for us now. Our sales team is doing 30% more now!

Pros: Very good for increasing sales and providing more communication channels

Cons: Takes time to learn the dashboard a little.

Best Live Chat Software

Apr 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative¿s support customers.

Pros: Tagove supports instant chat. I haven¿t found any trouble in the installation and the support was also great. I really recommend this extension to all.

Cons: One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

Love it!

Apr 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Thanks to Tagove who made my business customer relation good. I can provide my customers better service by using Live Chat Software. I am loving its Live Video Chat, Voice call, Text chat with Screen sharing and co-browsing solution within my website. Definitely recommend to all.

Complete customer support

Apr 25, 2016
5/5
Overall
5 / 5
Ease of Use

Comments: Tagove is the software where we can help our customer through co browsing and video chat live. Be we were doing all the meeting on all the different tools and it was completely nightmare to us.

Pros: we love everything.. mostly there new feature call voip calls.

Cons: We love it completely, I really don't know what is the pros.

Great Software!

Apr 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Tagove is excellent easy to use software that helps us engage with our customers much more. The best part in my experience about Tagove is the customer service. Laduram, the developer, is very fast with responding and answering questions. Thanks Tagove!

Pros: Great Software Great Customer Service What else could you ask for?

Cons: Tagove is great... none so far!

Great customer support platform

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were looking for a customer support platform which can help us to handle all queries coming from our customers. We have tried many, but most of them are providing single platforms like just live chat. Then we move forward and checked Tagove, which is quite amazing as they offer multi-channel support - video chat, call recording, viop, co-browsing and video conferencing, Now we dont need any other software. Thanks Tagove for availing great product.

Pros: Here are some of pros - Multi-channel platform - Competitive price - Seamless customer support - Amazing people

Cons: As far as cons is concern, we haven't seen any specific.

Now I don't need any other software

Apr 18, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Tagove provide everything that mostly we needed in customer support. voice chat with co browsing is perfect. We always use video conferencing with screen share so everyone can talk and give their idea. Multiple people on screen sharing within our website is one of the best feature we love.

Pros: Video conference with screen sharing is one of the best feature we love and we using voip calling as well.

Cons: Don't know much on this but they might need to do mobile apps.

Superb Live chat software

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: One of the best live chat software i ever found.. they provide lot more then what I was expected. video chat with co browsing in amazing that help us to provide better support

Pros: video chat, voice call with co browsing

Cons: need to do mobile apps

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Apr 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Apr 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money