Way We Do

Way We Do

5 / 5 7 reviews

Who Uses This Software?

Franchises, multi-location businesses, distributed teams and any organization where SOPs and compliance are mission critical to the success of their business.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Pricing Details
    $8/month for each additional user. Additional plans available.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Way We Do
  • www.waywedo.com
  • Founded 2009
  • Australia

About Way We Do

Way We Do is cloud-based SOP Software that enables you to create, maintain and actively use a Business Operations Manual by making policies and procedures a natural part of daily workflow. Our practical tools are a perfect fusion of business process management, knowledge management and compliance. Managers assign tasks, create automatic reminders, and monitor workflow, while team members use procedures and follow processes from any location, so work is seamless and nothing is forgotten.


Way We Do Features

  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Ad hoc Analysis
  • Ad Hoc Reports
  • Budgeting & Forecasting
  • Consolidation / Roll-Up
  • Dashboard
  • Key Performance Indicators
  • Predictive Analytics
  • Qualitative Analysis
  • Quantitative Analysis
  • Scorecarding
  • Strategic Planning
  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Automatic Re-ordering
  • Commission Management
  • Construction Tracker
  • Franchise Intranet
  • Job Scheduling
  • Online Store
  • Website Manager
  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning
  • Collaboration Tools
  • Gantt Charts
  • Percent-Complete Tracking
  • Progress Tracking
  • Recurring Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Time Tracking

Way We Do Reviews Recently Reviewed!


It was so easy to integrate WWD into our business

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use and how we can easily train our new staff and update our current staff with policies and procedures.

Overall: As above

Great software if you need to put together user manuals or operations manuals

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and easy to figure out interface for users and no technical knowledge needed. We often have to put together different types of instructions for products and this makes it easy to use and manage.

Cons: Nothing we we do is a great product for the price and saves time and money when putting together manuals.

Capterra-loader

Best system for policy and process management!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its easy to use, very easy to set up, brilliant in managing policies and processes, monitor who's signed off on them. I can't fault the system. We have shown this system to many clients who have started also using it.

Cons: The only limitation I see is for a small business that has a medium to large team, the monthly per user fee can add up, but honestly, it's worth it! We also look forward to future updates showing access logs relating who updated what process when.

Love IT

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ease of functionality. Absolutely the best way to incorporate an operations manual in our company. Easy to find, easy to access.

Cons: I have not come across to many areas of the program I do not like. The exception being adding new users, sometimes the tokens are not created upon first try.

How did we run things before?!

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simple dashboard and layout and all the available process templates. Everything is so easy to find with the search function as well as the index (or labels) you can tailor to suit your needs. The ability to allocate tasks or assign process responsibility is invaluable.

Cons: I would like to see the Acceptance function available for checklists. This is such a great function to ensure each team member reviews any updates. Our team uses the checklists a lot!

Overall: Endless benefits. WayWeDo has streamlined our business administration and enabled better governance.

Vendor Response

by Way We Do on December 19, 2017

Hi Cassie, Thank you so much for your positive review and feedback. We will speak with our CTO about adding Acceptance to Activated Checklists!

WayWeDo exceeded my expectations from the start.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's continually being improved. It tracks my team members logins. It's intuitive to use. I can easily add content. I even use it to manage maintenance on equipment. The more I use it, the better my business runs. It's reliable. It has more features than I have time to implement.

Cons: The SOP's available for sale don't fit my particular operation well enough to make me want to purchase them. Nothing wrong with them, just don't fit my business so well.

Overall: Its reliable, easy to use, keeps track of my team members logins, helps me solve problems by making it easy to write SOP's. It's cloud based and I can get to it quickly from anywhere. it's constantly being improved. I use it to manage maintenance on equipment. It's just a well thought out piece of work!

Vendor Response

by Way We Do on September 20, 2017

Hi Tim, Thank you for the fantastic review! The whole Way We Do team works hard to continually improve, and it's great to be recognized for that. It's a shame that the SOPs in the Market Place aren't a good fit for you. We'd love to know more about what you're looking for. Did you know that we offer custom writing services as well? Please let us know if that is something you are interested in.

Apr 11, 2018
4/5
Overall