# Way We Do Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Way We Do Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/146847/Way-We-Do

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# 

 Way We Do Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Way We Do

## What is Way We Do?

Way We Do is cloud-based SOP Software that enables you to create, maintain and actively use a Business Operations Manual by making policies and procedures a natural part of daily workflow. Our practical tools are a perfect fusion of business process management, knowledge management and compliance. Managers assign tasks, create automatic reminders, and monitor workflow, while team members use procedures and follow processes from any location, so work is seamless and nothing is forgotten.

## What is Way We Do used for?

[Business Performance Management](https://www.capterra.com/business-performance-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Way We Do

4.9 (10)

VS.

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$10.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (9)

Ease Of Use

4.4 (3,004)

Value For Money

5.0 (7)

Value For Money

4.4 (2,317)

Customer Service

4.9 (8)

Customer Service

4.3 (1,978)

## Way We Do alternatives

[4.5 (2,246)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting price

$9.00

Per User, Per Month

[4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/)

Starting price

$125.00

Per User, Per Month

[4.5 (3,660)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting price

$5.42

Per User, Per Month

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/146847/Way-We-Do/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Collaboration Tools

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Access Controls/Permissions

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Ad hoc Reporting

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

Business Process Control

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define and maintain business rules that determine workflow capabilities and criteria

Compliance Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Content Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Way We Do 36 features

Define levels of authorization for access to specific files or systems

Generate one-off reports that meet information requirements

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Define and maintain business rules that determine workflow capabilities and criteria

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Guidelines for conforming to environmental laws, regulations and requirements

Track and ensure quality of products in accordance with food and drug administration (FDA) act

A central repository to manage branding content across franchisees.

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Guidelines set by the International Organization for Standardization

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Create, manage, and track policies and procedures within an organization

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Timed notification for any upcoming task, deadline, appointment, or activity

Regulations on a company's internal process when dealing with financial reporting

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create, manage and track all task activities and progression

Track the status and progress of tasks

Sample files or documents that could be customized as needed or used as is

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (9)

4.7

Based on 9 reviews

## Pricing

Value for money

5.0 (7)

Free Trial

Entry

$99.00

Flat Rate,Per Month

Value for money

5.0 (7)

5.0

Based on 7 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Box](https://www.capterra.com/p/148766/Box/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (8)

4.9

Based on 8 reviews

## User reviews

Overall rating

4.9

Based on 10 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RM

Ronald M.

Director of CRM Innovation and Managed Services

Information Services

### "Great so far!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2025

Overwhelming positive. Meeting our company needs. We have been able to migrate in our documents fast and with very quick formatting to get them into a Published state.

Pros

Easy to use. Intuitive and fast. It is filling the needs we have for our document management solution.

Cons

Editor needs some work in regards to double display of content window and the "Undo" feature is not working right in document editing in Google Chrome.

Alternatives considered

[Notion](https://www.capterra.com/p/186596/Notion/)

Reasons for choosing Way We Do

Right feature set, easy of use, price. It is fast and I can work quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 6, 2025

Thank you Ron for your review and feedback. We really appreciate you taking the time to publish your thoughts. I will reach out to you to understand these two issues you are experiencing so we have a plan to resolve them. 

Gregory B.

it support specialist

Computer Software

### "be able to measure performance in real time"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 17, 2023

It has facilitated in a very orderly way the tasks that must be carried out by the team, assigning each task by email and monitoring the performance of each employee without the need to stop from my job

Pros

improves the performance of each employee by being able to assume tasks that can be supervised in real time, with checklists knowing what remains to be done and being able to divide the teamworkIt has allowed teamwork to be more organized with clearer information on how to perform the relevant tasks

Cons

Its learning curve is long and at a certain point I got bored and I had many doubts along the way, which I had to learn little by little each tool and its proper functioning

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ummu Habibah M.

Assistant Manager Business Development

Telecommunications

### "Manage business operational guidance effectively"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 20, 2022

Pros

The straightforward interface and structure and the numerous procedure designs are at your disposal. It seems very simple to find owing to the search function and the customizable index. The capacity to delegate responsibilities and allocate work is a priceless asset. Incorporating an instruction manual into our business has never been easier. In a word, accessible.

Cons

The only drawback I can see is that the quarterly per-user charge might build up for various businesses with a moderate to large staff, but it's well worth it! Future upgrades should include records indicating who made what changes and when the changes are made.

Switched from

[Corporater Business Management Platform](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jack T.

Business Advisor

Accounting

### ""

4.0

Overall Rating

4.0

4.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

April 11, 2018

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Tracy L.

Director

Non-Profit Organization Management

### "It was so easy to integrate WWD into our business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2018

As above

Pros

How easy it is to use and how we can easily train our new staff and update our current staff with policies and procedures.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

margaret m.

President

### "Great software if you need to put together user manuals or operations manuals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 14, 2018

Pros

Very easy to use and easy to figure out interface for users and no technical knowledge needed. We often have to put together different types of instructions for products and this makes it easy to use and manage.

Cons

Nothing we we do is a great product for the price and saves time and money when putting together manuals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Maciek F.

CEO, Company Director, Principal Consultant

Education Management

### "Best system for policy and process management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 14, 2018

Pros

Its easy to use, very easy to set up, brilliant in managing policies and processes, monitor who's signed off on them. I can't fault the system. We have shown this system to many clients who have started also using it.

Cons

The only limitation I see is for a small business that has a medium to large team, the monthly per user fee can add up, but honestly, it's worth it! We also look forward to future updates showing access logs relating who updated what process when.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lyndsey m.

Admin Assistant

### "Love IT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2018

Pros

The ease of functionality. Absolutely the best way to incorporate an operations manual in our company. Easy to find, easy to access.

Cons

I have not come across to many areas of the program I do not like. The exception being adding new users, sometimes the tokens are not created upon first try.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Cassie S.

Director

Leisure, Travel & Tourism

### "How did we run things before?!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2017

Endless benefits. WayWeDo has streamlined our business administration and enabled better governance.

Pros

The simple dashboard and layout and all the available process templates. Everything is so easy to find with the search function as well as the index (or labels) you can tailor to suit your needs. The ability to allocate tasks or assign process responsibility is invaluable.

Cons

I would like to see the Acceptance function available for checklists. This is such a great function to ensure each team member reviews any updates. Our team uses the checklists a lot!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 19, 2017

Hi Cassie, Thank you so much for your positive review and feedback. We will speak with our CTO about adding Acceptance to Activated Checklists!

TD

Tim D.

President

Automotive

### "WayWeDo exceeded my expectations from the start. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2017

Its reliable, easy to use, keeps track of my team members logins, helps me solve problems by making it easy to write SOP's. It's cloud based and I can get to it quickly from anywhere. it's constantly being improved. I use it to manage maintenance on equipment. It's just a well thought out piece of work!

Pros

It's continually being improved. It tracks my team members logins. It's intuitive to use. I can easily add content. I even use it to manage maintenance on equipment. The more I use it, the better my business runs. It's reliable. It has more features than I have time to implement.

Cons

The SOP's available for sale don't fit my particular operation well enough to make me want to purchase them. Nothing wrong with them, just don't fit my business so well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 20, 2017

Hi Tim, Thank you for the fantastic review! The whole Way We Do team works hard to continually improve, and it's great to be recognized for that. It's a shame that the SOPs in the Market Place aren't a good fit for you. We'd love to know more about what you're looking for. Did you know that we offer custom writing services as well? Please let us know if that is something you are interested in.

[View all Reviews](https://www.capterra.com/p/146847/Way-We-Do/reviews/)

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