# 2TouchPOS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 2TouchPOS the right Restaurant POS solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146855/2TouchPOS/reviews --- 2TouchPOS 4.1 (50) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of 2TouchPOS Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews IM Igor M FreelancerComputer Software, Self-employedUsed the software for: 6-12 months. “I cherished the simplicity of everything readily available The design of table diagrams the capacity to include your request with any additional side notes any additional items, or departures !t“ May 16, 2021 ra ronnie a supervisorFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Really good for a big, crowded restaurant!“ November 9, 2022 IM Igor M FreelancerComputer Software, Self-employedUsed the software for: 6-12 months. “Splendid Software truly makes the worker to kitchen change seemless quick and productive!“ May 16, 2021 SS Sandy S BartenderFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “For sure the easiest system to learn“ August 5, 2020 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Thomas Y. Special Event Sales Manager Sports Used the software for: 1-2 years ### "Used it while a manager at a dining establishment after transitioning from Micros" November 14, 2017 3.0 Pros I was a fan of the support team that came with such a large company. We were able to add items and get walked through the sorceress of building out custom buttons and options etc Cons I was not a fan of the manager/server breakdown and the limitations that certain authorization levels had. Made for redundant processes Review Source rA ronnie A. supervisor Food & Beverages Used the software for: 1-2 years ### "Reviews for 2TouchPOS are welcome." November 9, 2022 4.0 Wonderful system, and it's simple for anyone to use. I wish this was the way all systems were designed. Pros The ease in which management may modify or adapt the product buttons as required for the restaurant when new things become available or new promotions start on it, in my perspective, its best feature. Another important feature is its timing settings, which allow servers to arrange distinct courses on a self-timer rather than having to remember to punch off a second course. When the timer expires, the ticket will be processed. Really good for a big, crowded restaurant! Cons On other new machines, software frequently freezes and crashes when financial report are open one of them. A very little bit of a learning curve appeared as well, although that was primarily related to setup rather than the software itself. The method of discounting may be somewhat complicated. Review Source Richard F. General Manager Used the software for: 2+ years ### "They do all they can to rip you off" November 6, 2017 2.0 its better then pen and paper Pros There arent many positive to say other than its stable and easy for the user. The roprting is almost useful except its in .txt and not csv so manipulating it is hard. Cons They forced us to switch credit card proceessors and said they would match prices. They did not maych and If i coninue with them I will be out 20k for the year. I have been in contact with their sales team for 2 months and they still have not fixed it. they also dont impliment any new technologies and any update cost thousands. They havent once offered an update that i have asked for, like scheduling or grub hub integration. Review Source VR Verified Reviewer Server Restaurants Used the software for: 1-2 years ### "Makes the hustle of restaurant life easy! " January 8, 2019 5.0 I loves using 2touchPOS. You have no idea what a huge asset this software is in the crazy hustle of the restaurant world unless you’ve worked with a pen and paper prior to software you probably can’t truly appreciate the ease and boost this software brings! ! It truly makes you realize how on earth did we do without it! Pros I loved the ease of everything at your fingertips The layout of table charts the ability to input your order with any extra side notes any add ons, or take offs !t So much quicker and more efficient than the old pen and paper! Brilliant Software really makes the server to kitchen transition seemless fast and efficient! Cons It can get a little slow at times. I think the screen section could be shortened we don’t nevessarily need that many screens less is more! Review Source VR Verified Reviewer Bartender Food & Beverages Used the software for: 2+ years ### "Very easy and self explanitory" August 5, 2020 5.0 For sure the easiest system to learn Pros I used 2 touch pos for 3 years at my job and knew it like the back of my hand Cons I cannot complain about a single thing with this system Review Source IM Igor M. Freelancer Computer Software Used the software for: 6-12 months ### "2Touch POS" May 16, 2021 5.0 I adores utilizing 2touchPOS. You have no clue about what an immense resource this product is in the insane hustle of the café world except if you've worked with a pen and paper preceding programming you presumably can't genuinely see the value in the simplicity and lift this product brings! ! It genuinely causes you to acknowledge how in the world did we manage without it! Pros I cherished the simplicity of everything readily available The design of table diagrams the capacity to include your request with any additional side notes any additional items, or departures !t So a lot faster and more proficient than the old pen and paper! Splendid Software truly makes the worker to kitchen change seemless quick and productive! Cons It can get somewhat delayed now and again. I think the screen segment could be abbreviated we don't nevessarily require that numerous screens toning it down would be best! Review Source MB Matthew B. Equipping and Discipleship Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Great POS system" October 19, 2017 5.0 Pros I highly recommend 2Touch for it's simplicity. I enjoyed the setup process and training others (the most important part for me) has been a breeze! Cons At the beginning the learning curve was hard for some, but once we standardized our training it came together great. Review Source BC Blair C. Guest Relations Retail Used the software for: 2+ years ### "2Touch POS" November 12, 2017 5.0 Pros The 2Touch POS system is a great system for restaurant/bar/ hotel giftshop use! It is very simple to use/ easy to train people to use. Cons This system may look a bit overwhelming to use. It just takes time to get used to a product. Also, it would be more convenient of all products had a card reader. Review Source SS Stacey S. Owner Retail Used the software for: 1-2 years ### "Great product" April 20, 2018 5.0 Pros The best feature of the 2TouchPOS is that you are not required to have a certain processor. That is a big plus since most make you go with just their processor. Love the ease of the product. Cons Nothing really, I think the 2TouchPOS is pretty awesome on it's own. Would love to see some more options in the future. Review Source VR Verified Reviewer Administrador Used the software for: Less than 6 months ### " This software is very convenient and easy to use helps to speed up and facilitate work." March 22, 2018 5.0 with this software it is possible to increase sales in the company Pros It is very easy to use, and it is very easy to learn how to handle it, it helps to save time in the restaurant Cons I would like that the 2touchPOS software was not expensive, and that its design was nicer and nicer than the rest, it seems an excellent tool to work Review Source jW jennifer W. Owner/President Used the software for: ### "User friendly but not really for coffee!" October 28, 2015 3.0 We have used this software for about 7-8 years in a drive thru coffee shop. It is really designed for the bar/restaurant business and has been modified to work with coffee. The changes we requested from the beginning were never implemented as I am sure that coffee shops are just a small segment of Two Touch customers and were not a priority. It is easy to learn for my staff but, as an administrator, I felt I should be able to do more on my own to modify the system to fit our needs. I would not recommend it for any coffee business but I have never had a problem with the Two Touch support staff, they have always been knowledgeable and helpful. Review Source SS Steve S. Owner Used the software for: ### "Bend over for support price increase." November 6, 2015 3.0 2 Touch recently increased monthly support. Outrageous. I am looking for alternate POS solutions. Review Source Response from 2TouchPOS November 6, 2015 We understand your frustration with the support price increase however with the price increase we added more services of value to make it worth the money. Overall our support agreements are still lower than competitive POS systems. Our mission is to offer more value than you pay for. LN Linda N. Apparel & Fashion Used the software for: ### "Thoughts on 2TouchPOS" December 23, 2014 3.5 Pros The interface is set up so that it is clear to select what you need for a transaction and do it quickly. Cons I would like to have more control over customizing certain aspects of the interface. Review Source AO Anthony O. Owner Used the software for: ### "The Best POS " April 25, 2016 5.0 Nothing i have used in the 25 years of business has even came close to the ease of use and capabilities of 2TouchPOS Thank You for everything you do! Review Source LR Luis R. owner Used the software for: ### "A waste of money!" November 5, 2015 1.0 Not what was promised. Didn't work for pizzeria couldn't use coupons at all. Don't waste your money. A lot better options out there. Review Source NB Nicole B. Bartender Used the software for: Less than 6 months ### "Brand new at our bar" March 7, 2018 4.0 Pros It is very simple to use and makes our day to day tasks at the bar much simpler than they were before Cons The set up was a little confusing and going from a straight up register to this software took a little getting used to Review Source SZ Steve Z. Owner Used the software for: ### "Great Software" October 27, 2015 5.0 Great Software, it just works Review Source RW Ryan W. Accountant Wholesale Used the software for: 1-2 years ### "2TouchPOS Review" February 4, 2018 5.0 Love the service overall! Pros Helps run business smoothly when times get busy. There is a tab management feature which gives the ability to split tabs, do reorders, and offer nightly specials. Cons The system can freeze at times but the customer support is great with helping get the software to work! Review Source AB Amanda B. Marketing Specialist Retail Used the software for: 1-2 years ### "Best POS we used" November 10, 2017 5.0 Pros Easy to setup, hardly any training needed. IT was able to troubleshoot all our programming errors pretty easily. Cons A little too simple for our needs. Eventually we had to switch to a in house POS solution. However, I miss many of the features that came standard with this software. Review Source CM Christopher M. Owner Farming Used the software for: Less than 6 months ### "You can not lose with this software!" October 13, 2018 5.0 All around.. Great great product. Pros The value alone should say something. Ease of using it, as a bar manager it was always very time consuming to enter amounts line for line and have the calculations for my COS. But this is what I am talking about. Starting out a very small bar/restaurant, this software grabbed my attention was so easy to use and the value is all there Cons I would have to say I would love to actually see a software, that you can put drinks into a category where it automatically figures out how much they should be pouring and what is left. Review Source MA Maalik A. Manager Retail Used the software for: 6-12 months ### "Overall good " December 15, 2017 4.0 I love the service overall! 3rd time reviewing and I’ll do it again! Pros Ease of access & stability are fantastic...customer service is available when your in need of help! Cons The software freezes at times but overall it’s a good software! Customer service is hard to reach at times but when they do respond there 100% equipted with helping me with all my problems! Review Source RM Rodgers M. IT Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Smart and efficient System." September 14, 2017 4.0 Improvements should be made like having a tour menu where new users can get a quick survey on the core functionalities. Pros The interface is more user friendly and attractive which makes it easier for new beginners to adopt easier. Cons Having reports on each input makes it useful but also the capability of users to set custom reports makes it more reliable. Review Source AA Audrey A. .Net web developer Retail Used the software for: 6-12 months ### "Super Product! 2TouchPOS is the BEST! " January 30, 2019 4.0 Overall Experience using this product was so great! Pros I love how it make things easier , Even in your busy days on business you can easily do multiple task and the ability to input your order adding any notes you want or takes offs! Such a great innovation using this product! Cons 2TouchPOS is such a innovation , no Negative comments on it . Review Source MW Moses W. Head of Finance Department Retail Used the software for: 6-12 months ### "2Touch POS is a must have POS software if you need to sell more anywhere." June 22, 2018 5.0 2TouchPOS have been a life safer for us in business, its easy to integrate with existing systems and very useful in accepting payments both mobile and card payments. Pros Very easy to use, cheap to purchase the POS, allows you to accept card and mobile payments with ease, it also allows you to accept payments from a wide range of customers, allows you to print receipts. Cons Customer support is not effective, is most made for night clubs, bars and restaurants although it also works for others but not as perfect as should be. Review Source ES Eve S. Assistant Manager Restaurants Used the software for: 6-12 months ### "Great!" October 16, 2017 5.0 Pros I have tried working on different POS platforms, however, this one is definitely one of the best I have to work on. Easy to learn and use! Cons The interface and overall look of the software seems a bit outdated to me, but as long as it serves the general purpose it's fine Review Source Similar Products Featured ## Related categories [Restaurant POS](https://www.capterra.com/restaurant-pos-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.