# Genially Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Genially Software - reviews, pricing plans, popular comparisons to other Presentation products and more.

Source: https://www.capterra.com/p/146861/Genially

---

# 

 Genially Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Genially

## What is Genially?

Genially transforms traditional presentations into dynamic, interactive experiences without requiring design or technical skills. With an intuitive drag-and-drop editor and more than 1,500 professional templates, users can create visually striking presentations enriched with animations, multimedia, and clickable interactions such as tooltips, hotspots, pop-ups, and navigation buttons. Genially’s interactive elements, videos, audio, timelines, quizzes, drag-and-drop activities, and data visualizations turn presentations into engaging storytelling experiences that keep audiences focused. Teams can collaborate in real time, comment, manage versions, and maintain brand consistency using the Brand Kit. Create presentations with real-time participation (quizzes, polls, Q&A) or share online with privacy controls, embeds, password protection. Genially makes presenting more immersive, memorable, and impactful.

## What is Genially used for?

[Presentation](https://www.capterra.com/presentation-software/)[Content Management](https://www.capterra.com/content-management-software/)[Gamification](https://www.capterra.com/gamification-software/)

Top alternative

Featured

Overall rating

Based on 100 user reviews

Reviews sentiment

Positive

82%

Neutral

5%

Negative

13%

Starting price

$15

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Genially?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.genial.ly&name=Genially)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Genially

4.3 (100)

VS.

[4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/)

Starting Price

$15

Per User, Per Month

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (100)

Ease Of Use

4.5 (192)

Value For Money

4.1 (90)

Value For Money

4.5 (183)

Customer Service

3.9 (82)

Customer Service

4.7 (185)

## Genially alternatives

[4.7 (596)](https://www.capterra.com/p/132935/TalentLMS/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (488)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Kahoot!](https://www.capterra.com/p/156399/Kahoot/)

[4.7 (2,889)](https://www.capterra.com/p/156399/Kahoot/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156399/Kahoot/)

Highest Rated

[QuizHub](https://www.capterra.com/p/265871/QuizHub/)

[4.8 (107)](https://www.capterra.com/p/265871/QuizHub/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265871/QuizHub/)

[View all alternatives](https://www.capterra.com/p/146861/Genially/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Templates

4.7 (40)

62.50% of 40 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Text Editing

4.7 (26)

61.54% of 26 reviewers that rated this feature as important or highly important

Edit text as needed

Interactive Content

4.4 (25)

68.00% of 25 reviewers that rated this feature as important or highly important

Allow the audience to interact or engage with the content

Drag & Drop

4.5 (22)

63.64% of 22 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Offline Presenting

4.8 (20)

35.00% of 20 reviewers that rated this feature as important or highly important

Present offline

Collaboration Tools

4.6 (18)

55.56% of 18 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Genially 100 features

Software specialized for schools (K-12 & Post-Secondary)

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Ability to insert animations/transitions

Creation, administration, and evaluation of assessments or tests

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Supports audio files

Record audio and/or video

Supports learning paths that combine in-person classes with online/virtual courses

Tools that allow users to create and publish courses and course material/content

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Import or export content

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Digitally share pre-made materials and self-created content with others

Developing custom training courses for educating employees or for teachers to create courses for their students

Create, organize, and assign courses to users

Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI).

Track which progress and course materials have been completed by each user

Add customized logos and colors to align with company branding

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Software specialized for companies that sell courses/content

Digital forms that are shared and accessed online

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Tracks metrics that provide insight into how a user interacts with any interface or product

Training that is provided to learners outside of a company

Software designed for higher education organizations

Caters to sales teams

Used for training or educational purposes

Games or game-like elements to track progress and reward accomplishments

Use AI to generate content in the form of text, images, videos, etc.

Edit, touch up, and convert images for publishing

Store and manage images

Allow the audience to interact or engage with the content

Students are encouraged to interact with technology-enabled study materials during the course of learning

Software designed for kindergarten through 12th grade schools

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses

Collection of images, videos and other digital content that can be used

Distribute training content in bite-size pieces that can be consumed in short periods of time

Access software remotely via mobile devices

Access for students to complete learning materials on mobile platforms

Manage and support multiple languages

Two-way actions and communication between multiple users in real time

Supports various file formats

Ability of websites, web applications, or mobile applications to function without an active internet connection

Present offline

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Enable custom polls/voting to facilitate decision-making or increase engagement

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Brief assessments used to measure knowledge and skills

Analyze and gain insights into data in real-time

Receive data and information in real time

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Strategize and implement rewards for returning customers, employees and other members

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Search and filter data across systems to locate required information by entering keywords or certain criteria

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Assembling information about a topic of interest and building content paths without assistance from third parties

Optimize and manage the search engine optimization efforts for a website or digital content

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Dictate the order and pace of an eLearning course, including the logic for how different learners progress

Gauge satisfaction and receive information for improvement and success

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Create tools to measure student retention of learning material and lessons

Edit text as needed

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Classes/sessions accessible via web browser of built-in video conferencing

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.2 (100)

4.2

Based on 100 reviews

## Pricing

Value for money

4.1 (90)

Free Version

[View pricing plan details](https://www.capterra.com/p/146861/Genially/pricing/)

PRO

$15.00

Per User,Per Month

It includes:

-   Premium templates
-   Download as PDF, JPG, and MP4 video
-   View offline (HTML)
-   Upload audio from your device
-   Exclusive link: Publish on a dedicated, non-indexed page
-   Password protection
-   Folders for organization
-   AI-powered text editing
-   All interactions, animations, and effects

Master

$25.00

Per User,Per Month

It includes:

-   Everything in Pro, plus:
-   Brand Kit: Customize content with your text styles, logo, colors, and more
-   Remove Genially watermark
-   Team templates
-   Permissions and admin controls
-   Individual activity tracking
-   View question responses and learner progress
-   Engagement analytics: Get data on views and interactions
-   Live Results: Display responses in real-time with a participant leaderboard
-   AI-powered Question & Answer Generator
-   AI-powered Image Generator

Author

$50.00

Per User,Per Month

It includes:

-   Everything in Master, plus:
-   LTI: Connect to your LMS
-   Version history
-   Activity history
-   AI-powered translation
-   Upload videos from your device
-   Dynamic SCORM: Synchronize changes in your LMS

Genius

$12.50

Per User,Per Month

It includes:

-   Collaborate with other teachers and staff in a shared Workspace
-   Brand Kit: Customize content with your text styles, logo, colors, and more
-   Remove Genially watermark
-   Engagement analytics: Get data on views and interactions
-   Advanced permissions and admin controls

Edu 360

$25.00

Per User,Per Month

It includes:

-   Everything in Genius, plus:
-   SCORM download for your LMS
-   Upload videos from your device
-   AI-powered content translation
-   LTI connection between eLearning platforms
-   Version history
-   Action history

Value for money

4.1 (90)

4.1

Based on 90 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (82)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (82)

3.9

Based on 82 reviews

## User reviews

Overall rating

4.3

Based on 100 reviews

Filter by rating

5(71)

4(11)

3(5)

2(1)

1(12)

Mentioned topic

Sorted by most recent

KT

Kristina T.

School Owner and English Teacher

Education Management

### "Draggable Elements - a unique function"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 19, 2026

Pros

What I liked the most was the draggable elements function. It allows me and my students to manipulate elements while in presentation mode.

Cons

The thing I like the least about Genially is its User Interface. I find it quite difficult to navigate and for me finding interactions is not intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2026

Thank you so much for your detailed and thoughtful review, Kristina. We’re delighted to hear that you and your students are enjoying the draggable elements feature. Being able to manipulate content directly in presentation mode is something we know makes a big difference in engagement and active learning. We also truly appreciate your honest feedback about the User Interface and navigation. Ease of use is a priority for us, and insights like yours help us understand where we can improve—especially when it comes to making interactions more intuitive to find and apply. Thank you for taking the time to share both the positives and the areas for improvement. It really helps us continue evolving. Genially Team

MS

Mayank S.

Head

Marketing and Advertising

### "Bad experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 28, 2025

Bad experience.....their support chatbot make fake claims on the feature which is not even present in the tool..

Pros

Didn't find anything beneficial in paid plan. Tried for a week but didn't find anything effective in this tool

Cons

Paid plan is not effective. animation in the paid plan is not good to use....not recommended to use for now

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 2, 2025

Hi Mayank, Thank you for sharing your feedback, and we're sorry to hear that your experience with Genially didn't meet your expectations. We’d like to clarify that our chatbot is designed to provide quick guidance and suggestions based on current product capabilities. If any incorrect information was shown, we truly apologize — we’re constantly improving this feature to make it more accurate and helpful. Regarding the animations and features in the paid plan, we understand that each user’s needs and preferences vary. Our platform is built with flexibility in mind, and we’d love to better understand what you were looking for and how we can improve. We’ve taken note of your comments and will continue working to improve the clarity of our plans and the performance of our support tools. If you’re open to it, we’d be happy to assist you further and explore whether Genially can meet your specific needs. Thanks again for your time and honesty. Genially Support Team

VB

virginie B.

Formatrice consultante

Professional Training & Coaching

### "Un outil intéressant dans les usages pédagogiques"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 23, 2025

Un outil puissant pour transformer des contenus en expériences engageantes, devenu un incontournable de ma boîte à outils pédagogique.

Pros

créer des contenus pédagogiques interactifs et immersifs avec un fort impact visuel, idéal pour dynamiser formations, quiz ou présentations.

Cons

L’interface demande un temps d’adaptation, certaines fonctionnalités avancées sont limitées en version gratuite, et les projets lourds peuvent ralentir.

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)

Reasons for choosing Genially

j'utilise Genially en complément de Canva, sur des projets différents. Je privilégie Genially pour la gamification de mes interventions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2026

Thank you very much for your thoughtful review. We’re delighted to hear that Genially has become a staple in your teaching toolbox and that you value its ability to create interactive, immersive content with strong visual impact. Energizing training sessions and presentations is exactly what we aim to support. We also appreciate your honest feedback regarding the interface and performance with heavier projects. Your insights about the learning curve and feature limitations in the free version are important to us and help guide ongoing improvements. Thank you for taking the time to share such balanced and constructive feedback. Genially Team

SR

Sanne R.

eigenaar

Marketing and Advertising

### "Zeer slechte ervaring"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 20, 2025

Pros

Heb de software niet gebruikt dus kan ik niet beantwoorden

Cons

De klantenservice en communicatie is verschrikkelijk. Vaak moet je weken wachten op een reactie, als je ze überhaupt al te pakken krijgt. Ik heb november '23 een abonnement afgesloten, kwam er achter dat het toch niets voor mij was, dus heb gecanceld zodat het niet verlengd werd. Nu werd er toch ineens $250 afgeschreven, onterecht. Genially geeft aan dat ik inderdaad geannuleerd heb, maar betalen maar niet terug. Ze blijven verschuilen achter allerlei smoesjes. Ik wil mijn geld terug en niks meer te maken hebben met dit bedrijf.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Adrien D.

Ingé péda

International Trade and Development

### "Absence d’information claire et consentement pour l’augmentation tarifaire"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 16, 2025

Absence d’information claire et consentement pour l’augmentation tarifaire. Je tente de joindre le service client depuis décembre, 7 mails sans réponse.

Pros

Je ne vois plus d'avantage, depuis que je sais que personne en réponds quand vous envoyez un mail au support.

Cons

Le silence de votre part est particulièrement néfaste pour la relation client et traduit un manque flagrant de considération pour vos utilisateurs. Attention logiciel non accessible, navigation trés difficile, et accès aux informations contenues dans une présentation Genial.ly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NM

Niall M.

None

Computer Hardware

### "Deceptive billing practices and unresponsive customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 31, 2024

Unresponsive customer service when I immediately emailed them requesting a refund for my annual charge of almost 60 Euro. Their FAQs say they offer no refunds, which is astonishing for such a high price product. I’ll have to dispute the payment with my bank. Such a headache.

Pros

Seems like some good tools available for digital publishing.

Cons

Their subscriptions tend to be almost exclusively annual plans, but they are sneaky in that they advertise them as monthly, showing the price breakdown by month and not being upfront that they actually bill for an annual plan right away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2025

We sincerely apologize for the frustration caused by your experience. Transparency is important to us, and we regret that the subscription details did not meet your expectations. Our pricing is displayed as a monthly breakdown to help users understand the value, but we acknowledge that this may lead to confusion about the billing structure. We’ll work to make this clearer for future users. Regarding refunds, we understand your concerns, especially given the situation you’ve described. While our refund policy is outlined in our terms and conditions, we recognize the importance of addressing individual cases thoughtfully. We’re sorry that our response did not meet your expectations and will work to improve the speed and effectiveness of our support. Thank you for your feedback—it helps us identify areas for improvement. If you’re open to resolving this issue, please don’t hesitate to reach out directly so we can assist further. Best regards, The Genially Team

JA

Jade A.

Adult EST Teacher

E-Learning

### "Genially: Gamification Customization Done Right"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 30, 2024

An enjoyable experience with a variety of templates that the company always adds to in order to keep the options fresh.

Pros

I love the colorful game templates. The variety of gamification options allows for lots of creativity and customization tailored toward students' needs. It's like Canva for gamification.

Cons

Communication over the holiday season hasn't been great I've wanted to upgrade my Genially to the Author subscription at the Black Friday price which they said was possible, but still have not gotten back to me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2025

Thank you for sharing your experience and for your kind words about our gamification templates! We’re thrilled to hear that you find them creative and customizable, and that they’re meeting your needs. Keeping our templates fresh and diverse is a priority, so it’s wonderful to see that effort recognized. We’re sorry to hear that communication over the holiday season hasn’t met your expectations, particularly regarding your upgrade request during Black Friday. Our team experienced a high volume of inquiries during that period, and we regret the delay in getting back to you. We’d love to assist you with your upgrade and ensure you’re able to enjoy the benefits of the Author plan. Please feel free to reach out again, and we’ll prioritize your case. Your feedback helps us improve, and we truly appreciate your support. Best regards, The Genially Team

JS

Juan S.

Estudiante

Writing and Editing

### "Problemas con la parte de "panel""

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 20, 2024

Con varios problemas de direccionamiento y fallas en la pagina.

Pros

Me gusta su estilo y el como te plantean las cosas y plantillas.

Cons

Este texto es una queja ya que la pagina presenta varios problemas, antes no tenia ningun problema para ingresar o en si hacer alguna presentacion pero ahora simplemente no te deja hacer nada cuando llegas al "panel" y solo se queda pausada la pagina, mi internet es bueno si se lo preguntan y esto no me pasa con otras paginas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Maria C.

Teacher

E-Learning

### "AWESOME EXPERIENCE "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 9, 2024

Awesome and really useful. I have found interesting for teaching and some of my students in the human resources traning field have found it enjoyable.

Pros

easy to use, also I like the possibility of inserting media and controlling over how to move about the pages.

Cons

I cannot add more that one item at a time in some exercises.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SJ

Sebastian J.

Webdesigner

Design

### "Lächerlich schlechter Support!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 3, 2024

Pros

Ich bin nicht bis zu diesen Punkten gekommen.

Cons

Lächerlich schlechter Support! Das Produkt lässt sich aus technischen Gründen leider nicht in meinem Pagebuilder "Oxygen" einbetten und ist daher für mich unverwendbar. Mit der Bitte um Erstattung meines bezahlten Premium-Abos habe ich mit an den Support gewandt. Eine Erstattung habe ich nicht bekommen aber das Angebot ein günstigeres Abo abzuschließen. Auf meine Antwortmail, in welcher ich dies verneinte und darauf hinwies, dass ich das Produkt auch in einem anderen Plan nicht benutzen könne und daher mein Abo stornieren möchte erhielt ich keine Antwort mehr. Ich habe also 90 Euro für nichts bezahlt und bekomme nicht mal mehr eine Antwort, versteht sich von selbst, dass ich dieses Produkt niemandem weiter empfehlen kann. Danke für nichts.

Review source

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Response from Vendor

May 13, 2024

Hallo Sebastian, Vielen Dank für Ihr Feedback, obwohl es bedauerlich ist, dass Sie mit unserem Service unzufrieden sind. Wir verstehen, dass die Kompatibilität mit verschiedenen Plattformen eine Herausforderung darstellen kann. Unserer Erfahrung nach unterstützt Oxygen die Einbettung von Inhalten über iFrame-Code, was bedeutet, dass Genially technisch gesehen in der Plattform verwendet werden kann. Sollten Sie Schwierigkeiten bei der Einbettung haben, stehen wir Ihnen gerne zur Seite, um Sie bei diesem Prozess zu unterstützen. Wir möchten Sie darauf hinweisen, dass gemäß unseren Allgemeinen Geschäftsbedingungen, die für den Kauf akzeptiert werden müssen, die Nutzer auf ihr Widerrufsrecht gemäß dem EU-Recht verzichten. Daher können wir in diesem Fall keine Rückerstattung gewähren. Wir sind jedoch weiterhin bestrebt, Ihnen den bestmöglichen Service zu bieten. Unser Support-Team steht Ihnen jederzeit zur Verfügung, um Ihnen bei der Lösung von Problemen zu helfen und weitere

[View all Reviews](https://www.capterra.com/p/146861/Genially/reviews/)

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