# Page 4 | Genially Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Genially the right Presentation solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146861/Genially/reviews --- Genially 4.3 (100) [View alternatives](https://www.capterra.com/p/146861/Genially/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Genially ## Showing most helpful reviews Showing 76-100 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rafael M. Director de Vinculación Institucional E-Learning Used the software for: 6-12 months ### "Mi experiencia con Genially" March 12, 2022 5.0 La principal ventaja consiste en la fácil producción de contenido digital que puede utilizarse en diferentes momentos, para diferentes estrategias y en diferentes dispositivos. Pros La posibilidad de construir de una forma simple, contenido complejo. Sin la ayuda de muchos manuales o tutoriales, Genially es muy intuitiva lo cual impacta de manera positiva en la experiencia de usuario. Cons La mayoría de las herramientas de colaboración actuales pueden trabajarse de forma conjunta (por muchas personas) y en tiempo real, además de tener canales de comunicación para que la intervención en el mismo documento sea más precisa. Genially aún carece de estas caracterísitcas. Alternatives considered [Powtoon](https://www.capterra.com/p/140321/PowToon/) Reason for choosing Genially Porque está en español. Review Source Response from Genially March 21, 2022 Hola Rafael, !Muchas gracias por tu calificacion de 5 estrellas! Nos contenta saber que Genially ha hecho mas simple e intuitivo tu proceso de creacion de contenidos. Trabajamos para hacerlo cada vez mejor. !Sigamos creando contenidos asombrosos! Daniela M. Coordinadora de Imagen y Promociones Marketing and Advertising Used the software for: 6-12 months ### "this tool allows to create attractive visual content for social networks" August 4, 2018 4.0 It really is more its positive characteristics, because it allows you to create presentations and visual material of high quality and like a professional Pros the best advantage is that it allows you to create presentations, publications and attractive and professional visual content if you do not use advanced design tools you can also give life to your ideas and leave a good impression on people who visit your website or see your work Cons there are very few disadvantages one of them could be that sometimes visualize the content of my publications on the cell phone may be inconvenient because they seem to be not adapted and I must change the configuration to view the files Review Source OO Olteanu O. Teacher Primary/Secondary Education Used the software for: 2+ years ### "Workart" July 16, 2023 5.0 Geniallt is a product wery iasy to use, creativ and funny Pros Genially is a product easy to use, with many toos Cons There aren' t product on Geniallt I like least Review Source Response from Genially July 18, 2023 Hi Olteanu! Thanks for your review! We're more than happy you love Genially as we do. Have a nice day! PP Priscilla P. Professora E-Learning Used the software for: 1-2 years ### "Perfeitos para aulas interativas" March 24, 2022 5.0 Eu uso o Genially quando quero montar aulas de música com interação. Acho a interatividade proposta pela ferramenta algo realmente INCRÍVEL! Além disso, é muito fácil de utilizar e existem templates fantásticos prontos para adaptação dos professores. O conteúdo fica apresentado num nível super profissional! Pros A proposta de interatividade e animação dos elementos, além da integração com as ferramentas do Google. Cons Gostaria de mais tutoriais em português, pois encontro vários em inglês e espanhol mas nem sempre é fácil de entender. Review Source Response from Genially March 29, 2022 Ola, Priscilla ! Agradecemos sua resenha de 5 estrelas. Que voce confie em Genially para criar materiais educativos, a fim de melhorar suas aulas por meio de habilidades digitais mais elevadas, e simplesmente genial! Esperamos que voce siga aproveitando tudo o que Genially tem para oferecer, pois nossa satisfac?o esta em seguir te inspirando. MF Marilena F. docente Primary/Secondary Education Used the software for: 2+ years ### "Per una didattica creativa " March 10, 2022 5.0 Pros Utilizzo Genially da più di 5 anni con i miei studenti e ogni volta mi stupisce per la sua creatività e interattività. le sue proposte sono geniali e originali. Con i miei alunni realizziamo mappe interattive, presentazioni e calendari dell'avvento. Grazie Genially, I Love You! Cons La possibilità di non collaborare in sincrono. Review Source Response from Genially March 17, 2022 Ciao Marilena! Grazie mille per la tua recensione da 5 stelle. E fantastico che ti affidi a Genially per creare i tuoi materiali didattici per migliorare le tue lezioni e aumentare le competenze digitali dei tuoi alunni. Speriamo che tu possa continuare a divertirti con Genially, perche qui ci divertiamo a ispirarti. eG eric G. arnaque Computer Software Used the software for: Less than 6 months ### "arnaque" May 18, 2022 3.0 Après de nombreux échanges, leur service clients n’a rien voulu entendre et reste complétement incompétent pour solutionner les soucis de leur clients, une entreprise archi nulle en communication alors quelle veut travailler dans ce domaine, à fuir. Pros le projet des flyers interactifs qui représentaient un bel outil de communication Cons Le système d’abonnement mensuel est du vol pur et dur, en effet il vous prélèvent chaque mois sans vous prévenir, puis si vous essayez de passer à un abonnement annuel ils refusent de déduire les premiers mois payés alors qu’ils le proposent au départ. Review Source Response from Genially May 20, 2022 Bonjour Eric, Nous vous remercions d'avoir pris le temps de laisser un avis concernant votre expérience avec Genially. Nos abonnements se renouvellent automatiquement, comme indiqué lors du processus d'achat ainsi que dans nos Conditions d'utilisation. Le renouvellement automatique est activée pour plus de commodité et peut être annulé à tout moment. Ainsi lorsque l'abonnement touchera à sa fin, le compte basculera sur un plan FREE. Il est également possible de convertir son abonnement mensuel en un abonnement annuel à tout moment et effectivement, seul le mois en vigueur est pris en compte pour le calcul de l'abonnement annuel. Si vous souhaitez prendre contact avec le Support à nouveau, nous vous serions reconnaissants de joindre le lien de votre review afin que nous puissions identifier la demande et vous répondre rapidement. Genialement vôtre, L'équipe de Genially RB Raphaël B. Digital Learning Manager Insurance Used the software for: 1-2 years ### "Avis sur Genially " December 6, 2022 4.0 Pros De nombreuses fonctionnalitésPossibilité de s'inspirer des créations des autres utilisateurs. Cons Impossibilité de publier son projet en privé dans la version gratuite. Review Source Response from Genially December 13, 2022 Bonjour Raphaël, Merci d'avoir pris le temps de laisser vos impressions quant à l'utilisation de Genially. Nous sommes ravis de lire que vous avez trouvé un intérêt tout particulier aux fonctionnalités proposées ! Si vous avez la moindre suggestion pour améliorer l'outil, nous vous invitons à contacter le Support par email à l'adresse support@genially.com afin de la partager. Genialement vôtre L'équipe de Genially DE Daniel E. designer E-Learning Used the software for: 2+ years ### "Flexibel einsetzbar" March 7, 2022 5.0 Pros Die Software bietet sehr flexibel einsetzbare Werkzeuge, womit man unterschiedlichste Szenarien erstellen kann. Cons Im e-Learning-Bereich fehlen noch vorgefertigte Quiz-Funktionen, die man automatisiert einsetzen könnte. Per Handarbeit jedoch umsetzbar. Review Source Response from Genially March 17, 2022 Hallo Daniel! Vielen Dank fur deine 5-Sterne-Bewertung. Es ist gro?artig, dass Genially deine Erwartungen erfullt und dir hilft, Inhalte zu erstellen, um die Kommunikation in deinem Berufsfeld zu verbessern - dein Publikum liebt deine Kreationen mit Sicherheit! Wir hoffen, dass du weiterhin Freude an Genially hast, wir hier haben weiterhin Freude dich inspirieren zu konnen. Theo S. CEO Marketing and Advertising Used the software for: I used a free trial ### "Genially, what a great surprise" May 12, 2020 5.0 Excellent. So far I love it and I think it's gonna help me a lot with the promotion that I need. Pros I was looking for an easy software for designs etc. and I happened to find genially on the Net. I like it's ease of use and its features and all that it has to offer for free. Also the Pro version is not that expensive so I am thinking about it. Cons I would like that it can interact with other programs especially email managers, which I am using a lot. Like SendinBlue. Review Source CM Corinne M. Formatrice Retail Used the software for: 1-2 years ### "Arnaque " August 29, 2021 1.0 Voleur pour garder en mémoire la carte bleue sans demander l’avis au principal intéressé et on se retrouve avec un prélèvement qui vient de nulle part détestable Pros Applications coûteuse, arnaque, aucun mail pour vous prévenir d’un futur prélèvement et je me retrouve avec un abonnement à l’insu de mon plein gré…. C’est lamentable ne donner surtout pas votre CB Cons Lamentable arnaque vous profiter des données et des saisies d’une année sur l’autre sans aucun aucune possibilité de se désengager Review Source Response from Genially October 14, 2021 Bonjour Corinne, Merci pour votre retour, qui nous permettra d'améliorer nos services dans le futur. En effet, comme indiqué dans nos Conditions de Ventes, mais aussi lors du règlement du plan premium, le renouvellement est automatique. De plus, en poursuivant votre achat vous refusez explicitement à vos droits de rétractation. - https://genial.ly/terms Néanmoins, vous êtes libre de résilier votre souscription à tout moment, ainsi, éviter le renouvellement automatique et supprimer automatiquement vos données bancaires dès votre retour au plan FREE. - https://intercom.help/geniallysupport/fr/articles/3542566-resilier-votre-souscription N'hésitez pas à nous contacter si besoin. AJG Antonio José G. Profesor Primary/Secondary Education Used the software for: 1-2 years ### "Buen producto que necesita mejorar" December 9, 2021 3.0 Pros Buenos recursos en internet, interactividad. Cons No tiene editor de fórmulas, ni siquiera símbolos ni posibilidad de poner subíndices ni exponentes. No se adapta al uso desde móviles ni de tabletas, lo que lo convierte en una opción poco atractiva para docentes. Review Source Response from Genially December 22, 2021 ¡Hola Antonio José! Muchas gracias por tu reseña. Actualmente no contamos con editor de fórmulas matemáticas pero sí que ofrecemos la posibilidad de poner subíndices y superíndices en los cuadros de texto. Tan solo tienes que seleccionar el texto al que se lo quieras aplicar y hacer clic derecho encima para abrir el menú contextual que contiene esas dos opciones. Esperamos haber solucionado tu duda, y trataremos de darle más visibilidad a esta funcionalidad. ¡Muchas gracias! sS sophie S. enseignante Higher Education Used the software for: Less than 6 months ### "Genially est une arnaque totale" February 22, 2021 1.0 aucun support d'aide et un statut pretium qui ne me sert à rien à part avoir payé une fortune ( paiement automatique ATTENTION avant de choisir vos options car une fois sélectionnée cette dernière est facturée ...le paiement est automatique donc irreversible :)) ! en gros vous n'avez pas le choix....arnaque totale ! Pros aucun c'est une arnaque totale / débutants abstenir si vous ne voulez pas perdre de l'argent sans avoir l'occasion de vous servir de ce logiciel trop compliqué et ZERO aide proposée Cons trop cher et assez malhonnête avec le client Review Source Response from Genially February 25, 2021 Bonjour Sophie, Nous vous remercions de nous avoir contactes et sommes desoles de constater votre insatisfaction. Cependant, sachez que tous les utilisateurs de Genially ont acces sans interruption a toutes nos ressources d'aide a l'utilisation de l'outil, accessibles 24/7: - le Centre d'Aide (avec plus de 100 articles sur l'utilisation de l'outil) - la Genially Academy (gratuite et avec des cours pour tous les niveaux) - la chaine Youtube (webinaires) De plus, vous etes libre de pouvoir contacter notre equipe de Support disponible du Lundi au Vendredi a l'email support@genial.ly. Enfin, concernant votre situation, sachez qu'il est indique lors de la souscription que le renouvellement est automatique mais que vous pouvez resilier a tout moment avant la date de reconduction tacite. Merci d'avance pour votre comprehension. Cordialement, Genially Team AP Arianna P. insegnante Primary/Secondary Education Used the software for: 2+ years ### "Genially genial!!!" March 9, 2022 5.0 I miei studenti e dio lo adoriamo Pros I template sono fantastici!!!! La facilità di uso non ha paragoni. Cons La mancata possibilità di collaborare contemporaneamente Review Source Response from Genially March 17, 2022 Ciao Arianna! Grazie mille per la tua recensione da 5 stelle. E fantastico che ti affidi a Genially per creare i tuoi materiali didattici per migliorare le tue lezioni e aumentare le competenze digitali dei tuoi alunni. Speriamo che tu possa continuare a divertirti con Genially, perche qui ci divertiamo a ispirarti. AdVH Ana del V H. college profesor Used the software for: Less than 6 months ### "good tool to make presentations more interactive without having to make software installations." May 24, 2018 5.0 the main benefit was to be able to make presentations and infographics with several interactive elements in a collaborative way in a very visually pleasing way and be able to share it easily in other websites and social networks. Pros It allows to make presentations, infographics and didactic resources endowed with interactivity for free. You can work collaboratively with other users simply by inviting them with the email address with which they are registered in the application. the editor is easy to use, the elements are placed by dragging and dropping. You can share what you have done through the most popular social networks such as facebook, twitter and g +, in addition to which you can insert as iframe or script in other pages. The free plan does not limit the number of creations you can make or the number of elements you can include. Cons to download the video resulting from your creation you must hire the pro plan that is paid, also to customize the logo, the loader and the seo tags. the animations of the elements do not have the clear synchronization options, they are limited in comparison of products like powerpoint. in the edition the functionality of the blocking of elements must be used because if an element is deleted it can not be recovered with the undo option. the names of the elements in the layered design mode makes it difficult to identify them because the same names are repeated without an automatic numbering. Review Source MR Maria R. Lawyer Legal Services Used the software for: Less than 6 months ### "Awful Customer Service" February 19, 2020 1.0 Really bad Pros It looks good but some basic functionalities don't work as they should Cons There functionalities not working properly when downloading the infographic to a pdf (p.e. bullets going out of format and images overlapping letters and moving from the original place). The company didn't help, didn't acknowledge there was a problem on their side and didn't offer a refund. Really bad customer service for a company that is starting when their competitors are happy to really help and provide support. Review Source Response from Genially February 21, 2020 Hello, We're sorry that you were displeased with the support received. I have reviewed your conversation with our support team. We need to be able to see your geniallys in the case that any problems have occurred to be able to compare the originals with the PDF version, otherwise it's not possible for us to see when there's a real problem or what might be causing it. Because you deleted those geniallys before sending us your complaint, making this comparison wasn't possible. Regardless of whether you choose to switch tools, which is an option open to everyone, it is a good idea to keep your originals when asking a support team for help. Have a nice day, and thanks for your feedback. sT sabine T. leerkracht Nederlands anderstaligen E-Learning Used the software for: Less than 6 months ### "Waarom geen Nederlandse versie?" November 2, 2022 4.0 Tot nu toe gebruik ik enkel de interactieve images en daar ben ik wel zeer tevreden over, dit is zeer handig voor mijn anderstalige leerlingen om thuis te oefenen met e uitspraak. Pros Zeer interessant in de klas voor de leerlingen Cons Jammer dat de handleidingen niet in het Nederlands zijn, dan zou ik veel meer functies en tools van jullie kunnen gebruiken terwijl het nu vaak moeilijk is. Review Source Response from Genially November 14, 2022 Hi Sabine, Thank you for your review, it's great to hear of your recognition of using Genially in the classroom with students. At the moment Genially is available in English, French, Spanish, German, Italian and Portuguese, we are looking to add additional languages in the future and we will pass your comments about offering Dutch to the relevant teams. Are the three stars you've given to the Customer Support section as a result of any interaction with our team or just the lack of materials in your native language? If you've got an issue while using Genially, our Support team will be happy to assist you via email at support@genially.com Stay safe and have a great day! April Joy M. Senior Instructional Designer Higher Education Used the software for: 6-12 months ### "Versatile and easy to use" January 22, 2019 5.0 Superb product! Highly recommended. Pros It's ahead of the game. I love this tool and I use the free version in creating dynamic, responsive content. Cons I hope we can link texts on a page without having to use the interactions. Review Source JP JOuanel P. Chargé d'étude Farming Used the software for: 6-12 months ### "Attention genially n'est pas là pour vous offrir des services" February 4, 2021 3.0 Attention genially prend vos coordonnées bancaires pour faire des prélèvement sans votre approbation. Et cette société ne vous remboursera pas. J'en ai fait l'expérience. C'est la démonstration qu'ils ne sont pas là pour un commerce de service mais bel et bien pour prélever de l'argent dans la limite de la légalité. (pas sûr que ce soit bien légal de prélever de l'argent sans autorisation) Pros Ce logiciel est très simple d'utilisation. Cons Ce logiciel n'a pas assez de fonctionnalités. Review Source Response from Genially July 6, 2021 Hi Jouanel, I'm sorry you've had a negative experience with Genially. We would never seek to draw money illegally from anyone's account. You would simply need to cancel your plan or renewal to no longer be charged, as with any other plan. VP Victor P. Gerente Management Consulting Used the software for: 1-2 years ### "Ideal para crear presentaciones originales" December 9, 2022 5.0 Pros El software permite realizar presentaciones con un amplio abanico de personalización. Cons Lo cierto es que no encuentro ningún aspecto Review Source Response from Genially December 16, 2022 ¡Hola Víctor! Muchas gracias por tu reseña de 5 estrellas. Es fantástico que Genially cumpla tus expectativas y te ayude a crear contenidos con los que mejorar la comunicación en tu ámbito profesional. ¡Seguro que tu audiencia está encantada con tus creaciones! Esperamos que sigas disfrutando de Genially. Aquí disfrutamos inspirándote. Silfrido G. Instructor E-Learning Used the software for: I used a free trial ### " The best tool for your interactive content" January 12, 2019 5.0 Excellent, for the versatility of their designs and the novelty for my presentations. Pros I like the ease of the designs, the templates and their animations that make my presentations more interactive, as well as the synchronization in the cloud. Cons I only see as limiting the Internet connection, which should be optimal to ensure the support of content designs in the cloud. Review Source NT Núria T. Profesora Primary/Secondary Education Used the software for: Less than 6 months ### "Pésimo servicio al cliente" November 25, 2021 1.0 Pésima. La empresa no es capaz de satisfacer las quejas de sus clientes. Pros Del software no me ha gustado nada, porque me parece muy poco intuitivo. Lo contraté para realizar un trabajo y contraté un plan económico mensual. Mi sorpresa fue ver que se me había cobrado un año entero y me pareció caro para el uso que le doy, que es ninguno. Al querer darme de baja, compré por error otro paquete de forma automática, sin que se avisara a que estaba procediendo a una compra. El servicio de atención al cliente no acepta la devolución del segundo y me obligan a la vinculación de un año a una empresa en la que no puedo confiar. En total he pagado 200 euros por una orla que quedó a medias. Cons Todo, me parece poco intuitivo, cuando quieres utilizar una plantilla aparecen siempre las ofertas de planes que confunden al usuario. Review Source Response from Genially December 22, 2021 ¡Hola Núria! Muchas gracias por tu reseña. Te hemos pedido más información para poder resolver tu consulta y revisar tu caso para poder ofrecerte una solución al respecto. Quedamos pendientes de esa información. Muchas gracias KP Karen P. Independiente Insurance Used the software for: I used a free trial ### "Diseño GENIALLY" December 30, 2022 5.0 Muy buena, excelente. Pros Las diversas funciones y características que posee el programa. Cons Algunas opciones son un poco complicadas de usar Review Source Response from Genially January 9, 2023 ¡Hola Karen! Muchas gracias por tu reseña. Nos encanta que utilices Genially para la creación de tus contenidos. Si bien Genially es muy intuitivo y fácil de utilizar, te recomendamos que visites nuestro centro de ayuda o nuestra Academy para seguir aprendiendo aquellas opciones que pueden resultarte más complicadas de usar. ¡Que tengas un día genial! MH Mario H. Photographer Education Management Used the software for: 6-12 months ### "Not accommodating customer service" July 2, 2021 1.0 Pros The tool has a lot of features and seems to have a diverse set for many purposes. Cons When I forgot to quit my subscription just a few days ago, they refused to give me a partially refund and pointed out, that I agreed their terms and conditions. I am not used to this kind of customer service in such a high price level software, so I would really be careful with this company. Review Source Response from Genially July 6, 2021 Hi Mario, I'm sorry you are unhappy with the customer service you received. Unfortunately, we are unable to provide refunds to clients who cancel after the renewal period. VR Verified Reviewer Student Biotechnology Used the software for: Less than 6 months ### "Doesn't save your work" December 7, 2020 1.0 I bought this for a group project, and every time someone else opened it, it deleted the previous persons work. We ended up moving to PowerPoint. I asked for a refund and was told that I'm not supposed to be sharing my account, even though there is a "Share" function, all 3 of us were working on separate accounts, and two of us had actually purchased student accounts. Unless you're planning on doing the entire presentation in one go, with no possible way for info to be deleted, it's unusable. Don't buy it. Pros It's a good interface and would work well if it saved. Cons It doesn't consistently save your work, which makes it basically unusable. Review Source JMN Josep Maria N. tecnico Primary/Secondary Education Used the software for: Less than 6 months ### "muy creativo y visual" September 14, 2022 5.0 positiva Pros poder compartir con mis compañeros los productos creados Cons La complejidad de algunos recursos y depender de estar conectado Review Source Response from Genially September 15, 2022 Hola Josep Maria, ¡Gracias por su reseña de cinco estrellas! Nos alegra que compartas tus increíbles creaciones de Genially con tus compañeros. Por otro lado, nos encantaría saber qué has encontrado complejo al momento de usar la herramienta la experiencia debe ser lo más intuitiva posible. Tus comentarios nos ayudarán a lograr este objetivo, no dudes en enviarnos un correo electrónico a support@genially.com con más información. Ten en cuenta que tenemos nuestro Centro de Ayuda y Genially Academy disponibles 24/7 con muchos tutoriales, consejos y trucos. A su vez, nuestro equipo de soporte siempre está dispuesto a ayudar y resolver sus preguntas. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.