Vitrium Systems

Vitrium Security


4.5 / 5
24 reviews

Who Uses This Software?

Any company that creates, produces or publishes confidential, sensitive or revenue-generating content in the form of documents, images or video.


Average Ratings

24 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $600.00/month
  • Pricing Details
    Professional: $300/mo or $3000/year Enterprise: starts at $12,000/year
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Vitrium Systems
  • www.vitrium.com
  • Founded 2005
  • Canada

About Vitrium Security

Vitrium provides enterprise content security and digital rights management (DRM) software for organizations that create, publish, or distribute proprietary, confidential or revenue-generating documents, images and video. Vitrium technology integrates with content management, document management, eCommerce, CRM or other systems and contact databases to deliver military-grade encryption, file-level protection, and analytics for control and insight into how content is being consumed.


Vitrium Security Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Access Controls/Permissions
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Customizable Branding
  • Metadata Management
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management
  • Access Revocation
  • Audio / Video Protection
  • Distribution Management
  • Expiration Management
  • Image Protection
  • License Management
  • Location Control
  • PDF Protection
  • Software Application Protection
  • Subscription Management
  • Usage Tracking / Analytics
  • Watermarking
  • Anonymity Management
  • Auditing
  • Collaboration
  • Data Protection
  • Data Storage Management
  • Document Tagging
  • Due Diligence Management
  • Procurement Management
  • Project Management
  • Role-Based Permissions
  • Secure Preview

Vitrium Security Reviews Recently Reviewed!


Secure and functional with great customer service

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Vitrium allows us to create a quick username and password for each customer, which speeds up our delivery process, compared to our previous system. The online web viewer is an easy way for customers to view the report. It also enables viewing on tablet computers.

Cons:

The user interface does not display the number of devices on which users have accessed a document. That must be done manually by sorting and filtering a spreadsheet for each user and each document. A quick counter on the UI would be ideal, and should be simple to add.

Overall: We were uncertain when going from a standard PDF approach to a more sophisticated digital rights management approach. It was new to us and we were unsure whether it would overly complicate the delivery of content. The people at Vitrium have gone the extra mile to help us out, from the very beginning. Service and access to the employees, even top management, are very important to us. This is something that usually does not happen when working with a big company. Rather than sending large PDFs that some email servers reject, we are now sending a link that provides simple, protected access to our content. We encounter a small customer-related problem from time to time, but the people at Vitrium are quick to help us resolve it. We highly recommend Vitrium without reservation.

One of the best and most affordable small business to enterprise level DRM solutions out there.

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We use Vitrium mainly as a client PDF document security solution. It is cost effective, easy to use, with cogent and timely customer support that feels more like a part of your team rather than just another outsourced service run by low level customer service reps. When you need help. You get it directly from people who know the product and that save time, anxiety, and money.

Cons: With what it already does so efficiently with documents, would love for Vitrium to develop a multimedia DRM solution that covers audio and video so we wouldn't need to look for a DRM solution with a different company to cover those areas.

I would recommend Vitrium to anyone looking to protect their content on PDF's

Jun 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Reliable software. Very acceptable uptime. Software patches delivered on weekends with minimal interruptions to our clients.

Cons: Slow loading, and downloading times for PDF documents. Implementation took a little longer that we like, however it was still reasonable considering the complex systems we had to integrate with.

Overall: Protect our content.

Does what it says

Dec 08, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Lots of flexibility for users to access pdfs(our primary use) setting expiry and resetting access. Able to limit access b device IP so people can't just share your hard work.

Cons: Have had some glitches over the years. Weren't able to reset access properly for a while. But the platforms rm seems quite it bit more stable recently.

Vitrium Security offers easy-to-use DRM for PDFs and other formats.

Jun 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money

Pros: The ability to manage access to our documents in a very specific way. The DRM for PDFs is very granular. No plugins or proprietary software are required. The web viewer is brilliant and brings our documents to any device while still maintaining control.

Cons: It is possible to defeat the DRM for PDFs, although this is not trivial or quick. It suits our product perfectly, because it does not contain sensitive information, but instead hundreds of pages of proprietary images. Removing the DRM from all these pages is unfeasible. However, if you are protecting short, sensitive documents, you are better off using the web viewer, whose DRM can't be defeated.

We use Vitrium to protect digital versions of our courseware

Jun 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Provides controllable/flexible security for our documents. Intellectual property protection for our materials.

Cons: Offline viewing doesn't work on Apple ios . Biggest complainte we get because many people use iPad or iPhone to review documents.

Overall: intellectual property protection

Unfortunately, it has been slow recently

Jun 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to track access, user friendly.

Like the reports.

Really professional and fast customer service.

Cons: Unfortunately, it has been really slow recently. It happens with small and large documents.

Not being able to see user's passwords.

always been good tech support is quick and helpful

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What i like about vitrium is the easy to use function of it, there isn't too many issues so a smooth operating software is nice.

Cons: the only cons are the troubleshooting instructions can sometimes seem a little confusing to understand

We are very happy with support, but there are a number or shortcomings with the product.

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good API and meets most of our requirements. For a small document it performs well. Other than one major case, it has been consistent in reliability.

Cons: We had do deal with a major bug that hurt our system for over a month before the fix was found. We still can use the product in all of our system because it is too slow.

Overall: It secures our documents and that's the main goal we have.

Easy and Effective PDF Protection

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We appreciate the ease of use and the effectiveness in the protection afforded our documents in using Vitrium Security.

Cons: The sole area in which we would like to see improvement is in an easier method for users to select their own user name and password options for viewing documents.

Overall: We have had a great experience in using Vitrium Security to protect documents which we deliver to our customers. Over the past 5+ years, Vitrium has added value to the information which we provide to our clients, and we are very happy with the service.

Guard your content

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very well thought out product, protecting your content in commerce. Easy to integrate, 100% API enabled.

Cons: Bulk Encryption of content is time consuming process.

Overall: Good Product for your DRM solution in your enterprice.

Vitrium allows us to easily and confidently share protected documents.

Jun 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Prior to using Vitrium we were unable to share PDF's of documents and be confident that the documents were not being shared without our permission.

Cons: One issue with the software is that sometimes users have troubles due to Adobe settings. Better error messaging would be helpful.

Robust & Self Intutive system

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Reports, Different Security Policies, Watermark functionality and many more...

Cons: Would be great to get a UI functionality that supports our one of the business model for (IP Authen.) user reports - Currently it is achievable via API

Vitrium

Dec 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that this is a very easy method for our customers to use, unlike other methods I have employed in the past I never have customers coming back to me with issues or complaints.

Cons: I don't like that we have to be the one to set the password for the client, each client should be able to change the password on their first login when we create an account. Also we should be able to revoke access to a document once sent to one user without revoking all users rights. Lastly, I would like permissions to be more granular. It would be nice to be able to give customers the ability to print without giving them the ability to edit the document.

Overall: My company uses Vitirum to encrypt sensitive reports and send them to our clients. We are a consulting company specializing in IT Security and HIPAA Compliance.

Vitrium Security

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fact that there is an admin portal that allows easy administration and management of documents

Cons: DRM control setting that appears everywhere and I am not sure which is the valid one?

Overall: We wanted to restrict others' access to our documents in softcopy for a prolonged period and the software perfectly address this.

Capterra loader

Simple and easy

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I think the data analytics are very helpful in identifying usability. Determining who is accessing documentation has been helpful to the organization.

Cons: No folders and categorizing documents is not a function. When the portal is open it's just a dump of all documents, it's not functional or easy to use in this manor.

Overall: Data analytics, digital rights management.

We have used Vitrium to secure PDFs for our media brand. Nice solution to consider

Jun 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I'd say there are a ton of capabilities in the Vitrium system and the reporting capabilities are nice

Cons: Vitrium was a bit bit hard to configure on Day 1. I also felt the training provided could have been a bit better.

Overall: We definitely got a better handle on the usage of the PDFs by our audience and we can definitely see when users are having trouble opening a PDF

Satisfied

Jan 04, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to use and does the job it needs to do.

Cons: I would like to see more features such as a secure way to put digital files on a thumb-drive or flash card.

Also, I would suggest the following for files viewed online to make it function more inline with how adobe acrobat functions.

- Add a toolbar button to show one page at a time and allow users to use PgUp/PgDown to flip (no scrolling) to the previous/next page. And make this compatible with a remote.

- Add a toolbar button for true full screen mode where even the annotation tools are hidden from view.

Overall: Satisfied. Customer service is helpful and have been able to resolve most issues quickly.

Capterra loader

Fits all needs with a good support team

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: UI is easy to use and allows for all our business needs

Cons: Occasional issues with errors for customers but mainly this is end user driven

Overall: Intelligence security and protection

Great technical support for a somewhat difficult to use product

Jun 19, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: The support team is extremely helpful and patient in working to resolve the issues that may emerge from protecting, distributing and opening documents.

Cons: My experience has been that it takes a lot of troubleshooting to get the document settings right. Users often have difficulty operating the software.

The software covers what I need. Would appreciate more options but the price is already a lot for me

Jun 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple, intuitive interface. I'm not technical but the commands/functions are logical & well set out

Cons: The yearly subscription price! It's a lot for a micro business like me and the US$ price when converted to my A$ exacerbates it

Vitrium offers a great cloud based document security product. Not many rivals out there.

Jun 21, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to audit who reads what document when and control the access post distribution is a great feature. Well thought out and implemented. And doing it all through the browser is a game changer.

Cons: There are some obvious and easy features to add...more flexibility with Watermarking for example. Should be able to watermark as well as you can on adobe. Across the page at an angle. Thats an easy add. The UI/UX can improve as well, and does not work in mobile.

Overall: Secure management of documents post distribution and without using special software.

We are testing Vitrium to provide additional security for our pdf newsletters.

Jun 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The reporting and features provide insight into our reader's usage which we have not had previously.

Cons: The admin creation experience is somewhat cumbersome, with some features containing limited editing capabilities.

Helpful staff; product does what it says; good customer experiences

Jun 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The security features seem to work really well and I've had only positive reactions from my customers when sending them a Vitrium-protected PDF. It is enabling me to change my business model and to move away from print.

Cons: The user interface is a little clunky and initially counterintuitive. I think the user training is essential, and excellent as my trainer was I'd prefer a system where this was not necessary.